2010 Honda CR-V Complaint Log

I WAS TURNING INTO A PARKING SPACE AT MY OFFICE, SPEED < 5MPH, APPLIED THE BRAKES TO MAKE THE TURN. THERE WERE CONSTRUCTION WORKERS AT THE SITE, SPEED BUMPS AND CHILDREN COMING AND GOING. I WAS VERY ATTENTIVE TO ALL THESE CIRCUMSTANCES AS I TURNED INTO THE SPOT. SUDDENLY THERE WAS AN UNEXPECTED ACCELERATION OF THE CAR WITH NO ABILITY TO BRAKE THE VEHICLE, WHICH DID NOT STOP UNTIL IT HIT A BRICK WALL THAT WAS DIRECTLY IN FRONT OF THE CAR, PERHAPS JUST 8-10 FEET AWAY. WHEN THE FIRST ATTEMPT TO BRAKE DID NOT WORK, I HIT THE BRAKE A SECOND TIME. STILL NOTHING. AFTER I HIT THE WALL, A CONTRACTION WORKER WHO SAW THE ENTIRE THING CAME OVER TO CHECK ON ME. (I DID HAVE A SEATBELT ON, AND THE AIRBAG DID NOT DEPLOY.) I FELT LIKE I WAS OKAY, BUT WAS SHOOK UP AND CONFUSED. I TOLD HIM WHAT HAPPENED. HE STATED THAT HE COULD SMELL THE BRAKES, WHICH WERE SO HOT FROM TRYING TO STOP THE CAR. SUBSTANTIAL FRONT END DAMAGE WAS INCURRED, AND THE CAR WAS TOWED TO A BODY SHOP. ASSESSMENT THERE SHOWED THAT THERE WERE NO PROBLEMS WITH THE BRAKE ITSELF AND THERE WAS PLENTY OF BRAKE FLUID IN THE RESERVOIR. I BELIEVE THIS IS ANOTHER INCIDENT, LIKE OTHERS HAVE REPORTED, WHERE THE CAR ACCELERATES AS THE BRAKES ARE TAPPED. I CONSIDER THIS CAR TO BE DANGEROUS AT THIS POINT, AND I AM WAITING FOR THE INSURANCE COMPANY TO DETERMINE IF THEY WILL TOTAL IT. I HAVE NOT HAD THIS PROBLEM BEFORE, BUT HAVE HAD A FEW TIMES WHEN THERE WAS A LAG IN THE ACCELERATION. I HAVEN'T TALKED TO HONDA YET, BUT I WILL DO SO THIS WEEKEND.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE RACK & PINION ASSEMBLY HAS FAILED THREE TIMES SINCE OWNING THE VEHICLE -- 8/17/2013 (53,031MI), 1/19/16 (87,263MI) AND 10/12/16 (99,460MI).

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/10/17*LJ UPDATED 7/11/18*JB *TR

TL* THE CONTACT OWNS A 2010 HONDA CR-V. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND LOST ALL BRAKING ABILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

FOR AT LEAST 50,000 MILES, MY 2010 CRV SEEMED TO BE BURNING OIL IN BETWEEN OIL CHANGES. IN ABOUT 2000 MILE INTO THE OIL CHANGE, I'D NOTICE MY OIL LIGHT COME ON OR HEAR SOMETHING WAS NOT RIGHT. THEN, I'F CHECK THE OIL AND IT WAS A QUARTER LOW. BUT, THERE WAS NO OIL ON THE GROUND ANYWHERE I PARKED. SO IT WAS NOT LEAKING OIL. I KEPT THINKING IT WAS MY IMAGINATION. I KEPT LOOKING FOR RECALLS TO ENSURE THERE WAS NO ISSUE. I BOUGHT A FIXD APP AND NEVER SAW AN ISSUE POP UP FOR OIL.

I HAD TAKEN MY CAR TO MY LOCAL HONDA DEALERSHIP IN 2015 TO CHECK FOR OIL LEAK SINCE THE OIL LIGHT WOULD COME ON BETWEEN OIL CHANGES. THEY DID NOT FIND ANY LEAKS AND SAID THE CAR WAS WORKING AS NORMAL. I EXPERIENCED THE PROBLEM AGAIN IN 2016 2 MONTHS AFTER AN OIL CHANGE THE LIGHT CAME ON AGAIN. I GOGGLED IT AND FOUND THAT MY CAR WAS SUBJECT TO AN EXTENDED WARRANTY FOR THE ISSUE UNTIL 8 YEARS OR 125K MILES. I CONTACTED MY NEW DEALERSHIP AND TOOK MY CAR IN. MY ADVISOR STATED THAT AN OIL CONSUMPTION TEST WOULD NEED TO BE DONE WHICH CONSISTED OF AND OIL CHANGE AND BRINGING IT BACK IN 1000 MILES LATER TO SEE MORE THAN 1 QUART OF OIL HAD BEEN BURNED. SINCE I WOULD BE OVER THE EXTENDED WARRANTY PERIOD AT THE END OF THE TEST I CONTACTED HONDA DIRECTLY TO MAKE SURE IT WOULD BE COVERED. I SPOKE WITH REBECCA WHO ASSURED ME THAT SINCE I HAD STARTED THE TEST BEFORE THE WARRANTY PERIOD WAS OVER I WOULD BE FULLY COVERED. I TOOK THE CAR BACK AT 1000 MILES AND THAT SAID THERE WAS NO ISSUE. IN JAN 2017 MY OIL LIGHT CAME ON AGAIN. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY DISCOVERED IT WAS BURNING MORE OIL THAN 1 QUART PER 1000 MILES. MY CAR NOW HAD 127653 MILES. HONDA IS NOW REFUSING TO FIX THE ISSUE UNDER THE EXTENDED WARRANTY. I SPOKE WITH THE REPRESENTATIVE FROM AMERICAN HONDA CORP AND SHE STATED THAT EVEN THOUGH I WAS TOLD IT WOULD BE COVERED SINCE THE PROCESS WAS STARTED BEFORE THE EXTENDED WARRANTY EXPIRED THAT INFORMATION WAS NOT CORRECT AND SHE WOULD GIVE A COACHING TO THE REPRESENTATIVE THAT NOTED MY FILE.

BOTH THE BRAKE AND VEHICLE STABILITY ASSIST (VSA) WARNING LIGHTS ARE LIT UP ON INSTRUMENT PANEL, EVEN WHEN PARKING BRAKE IS NOT ENGAGED AND VSA NOT BEING USED. ESPECIALLY IN COLD WEATHER (BELOW 40) THESE WARNING LIGHTS TURN ON WHEN THE CAR IS RUNNING; BUT SOMETIMES ALSO IN WARMER WEATHER (BELOW MID 50S). ISSUE JUST STARTED NOV. 2016, SO NOT SURE IF LIGHTS WILL GO ON IN WARM WEATHER. DEALER COULD NOT CORRECT. THERE WAS NO ACCIDENT PRECEDING THE FAULTY WARNING LIGHTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - RECEIVE LETTER 3/16 FOR RECALL AIRBAG DRIVER SIDE - NOW GOING INTO FALL AND THE MFG STILL DOES NOT HAVE REPLACEMENT. MEANWHILE, WE ARE DRIVING A CAR WITH AN AIRBAG THAT CAN KILL YOU INSTEAD OF SAVING ONES LIFE - THAT IS IRONIC. NEED THIS FIX BEFORE IT HAPPENS AND IT COULD HAPPEN ANY DAY... *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - MY WIFE WAS REAR ENDED ON / ABOUT 7 SEPTEMBER 2016. SHE WAS STOPPED AT A RED LIGHT BEHIND A TRUCK. A DRIVER NOT PAYING ATTENTION REAR ENDED HER VEHICLE CAUSING HER VEHICLE TO COLLIDE INTO THE TRUCK, ALSO STOPPED AT THE RED LIGHT, IN FRONT OF HER VEHICLE.

2010 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JULY OF 2016 OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. I RECEIVED A LETTER IN THE MAIL FOR NHTSA RECALL 16V-346. SPOKE TO HONDA DEALER NEAR ME, DAVID MCDAVID HONDA OF FRISCO LOCATED AT 1601 DALLAS PKWY FRISCO,TX75034. THEY SAID THAT THEY DON'T HAVE PARTS FOR FIXING THE ISSUE AND THEY ARE NOT READY TO PROVIDE ALTERNATE TRANSPORTATION. IT SEEMS THIS DEALER AND HONDA DON'T CARE FOR LIVES. HOPE SOMEONE LOOKS INTO THE ISSUE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ THE CONTACT STATED VEHICLE WAS FIXED ON 9/21/16. *TR

TAKATA RECALL: HONDA USA INSISTS THAT A DRIVER CONTINUES TO DRIVE A CAR WITHOUT FIXING A PASSENGER-SIDE AIR BAG ONCE A DRIVER-SIDE AIR BAG IS REPLACED. I HAVE TO DRIVE WITH MY FAMILY IN MY CAR TIME TO TIME. HONDA MUST PROVIDE A RENTAL CAR FOR CUSTOMERS UNTIL THE PASSENGER AIRBAG IS FIXED. I CALLED THE HONDA USA THREE TIMES; THEIR CASE MANAGE NEVER CALLED ME BACK SINCE LAST WEEK.

TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 AND 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAG); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL...HONDA'S MISLEADING INSTRUCTIONS REGARDING, DENIED TEMPORARY WORKAROUND FOR, AND LIABILITY RELEASE WAIVER REQUIREMENT.... IN MARCH 2016 I GET A LETTER FROM HONDA CORPORATE INFORMING ME OF THE RECALL THAT SAID DO NOTHING AND THAT I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE IN SUMMER. WHEN I CALLED THE DEALERSHIP TODAY (AUGUST) TO FOLLOW UP, I WAS TOLD THAT BECAUSE I HADN'T CALLED THE DEALERSHIP IN MARCH, THEY NEVER ORDERED MY PARTS. I READ THEM THE LETTER, VERBATIM, AND ASKED WHERE DOES IT SAY I WAS SUPPOSE TO CALL THE DEALERSHIP BEFORE YOU'D ORDER PARTS? REP HAD NO ANSWER. THE LETTER ALSO SPOKE OF A PROVISION FOR "TEMPORARY ALTERNATIVE TRANSPORTATION," YET WHEN I ASKED THE DEALERSHIP WHAT THAT WAS ABOUT, I WAS TOLD THEY DIDN'T KNOW ANYTHING ABOUT THAT. I CALLED NATIONAL HONDA TO COMPLAIN ABOUT THIS. I WAS TOLD THAT THE LETTER THAT WOULD HAVE TOLD ME TO CALL THE DEALERSHIP HAD "BEEN DELAYED" BUT THAT THE DEALERSHIP SHOULD HAVE OFFERED ME A LOANER. I CALLED BACK, AND WAS TOLD THAT TO GET A LOANER I MUST DRIVE THE UNSAFE CAR TO THEM TO HAVE THE MILEAGE VERIFIED, THEN, SIGN A WAIVER RELEASING HONDA FROM LIABILITY IF SOMETHING HAPPENED WHEN I DROVE THAT UNSAFE CAR HOME. IF THE VEHICLE IS SO UNSAFE TO DRIVE THAT I MUST SIGN A WAIVER TO TAKE IT HOME, THEN WHY DO THEY REQUIRE ME TO DRIVE IT THERE SO THAT THEY CAN SEE HOW MANY MILES ARE ON IT? ALSO, TO PICK UP THE LOANER CAR, I'D NEED A PASSENGER TO DRIVE IT HOME WHILE I DROVE THE UNSAFE VEHICLE HOME, BUT THIS WOULD PUT THE PASSENGER AT RISK WHEN WE DROVE TO HONDA SO THAT THEY CAN SEE THE MILEAGE AND TO PICK UP THE LOANER CAR. THE LOGIC ESCAPES ME. HAVE SOMEONE DRIVE A LOANER CAR TO MY HOME, HAVE THEM LOOK AND VERIFY MY MILEAGE WHILE THEY'RE HERE, AND THEN NO ONE HAS TO DRIVE THE UNSAFE CAR!

DRIVER'S AIRBAG INFLATOR - RECALL SINCE FEBRUARY 12, 2016.

TAKATA RECALL---I HAVE BEEN WAITING FOR WELL OVER 2 MONTHS FOR THE PART TO COME TO REMIND THE RECALL.

TAKATA AIRBAGS - SINCE THE RECALL WAS ANNOUNCED AND THE FIRST LETTER RECEIVED, NOVEMBER- DECEMBER 2015, THE DATE UPON WHICH THE PARTS WOULD BE AVAILABLE TO REPLACE THE AIRBAGS HAS CONTINUED TO BE PUSHED BACK. IT IS NOW AUGUST 2016 AND MY DAUGHTER, WHO DRIVES THE CAR, LEAVES FOR COLLEGE IN 8 DAYS, AND SHE WILL BE DRIVING HER CAR. MEANWHILE ANOTHER LETTER ARRIVES LAST WEEK SAYING THAT THE PASSENGER SIDE AIRBAG IS ALSO RECALLED IN ADDITION TO THE DRIVER'S SIDE. WHY A COMPANY SUCH AS HONDA WOULD HAVE HID THIS KNOWLEDGE FROM THE VERY FIRST RECALL IS APPALLING, MY DAUGHTER IS NOT ELIGIBLE FOR THE RENTAL CAR THEY ARE OFFERING BECAUSE SHE IS NOT YET 21. AGAIN, SHE LEAVES IN 8 DAYS FOR HER FIRST YEAR OF COLLEGE. INITIALLY, I USED THE HONDA WEBSITE TO ENTER THE CARS INFORMATION AND VERY THE RECALL. I PROVIDED A PLACE TO CLICK AND CHOOSE A DEALERSHIP TO REPLACE THE PARTS. ONLY PROBLEM IS THE EVEN THOUGH IT LET YOU CHOOSE A DEALERSHIP, IT DID NOT SHARE WITH THE DEALERSHIP THE CARS INFO SO THAT THE PARTS COULD BE ORDERED. I SUPPOSE THIS SHOULD NOT MATTER SINCE THE COMPANY CAN NOT REPAIR THE AIRBAGS AND LEAVES MY DAUGHTERS LIFE IN DANGER. ET, THEIR HONDA WEBSITE WAS NOT AS EFFICIENT AS THEY WOULD LIKE IT TO SEEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE NHTSA RECALL 16V-346 DATED JULY 2016. I CALLED HONDA ON JULY 28 TO GET A LOANER CAR. TODAY, AUGUST 3, I CALLED AGAIN AND WAS TOLD ONLY A CASE MANAGER COULD AUTHORIZE A LOANER. I ASKED WHY I HADN'T HEARD FROM THE SO-CALLED CASE MANAGER. WHEN I WAS GIVEN THE BUREAUCRATIC RUN AROUND, I ASKED FOR THE NUMBER OF THE DEPARTMENT WHERE THE CASE MANAGERS WERE LOCATED. I WAS TOLD THAT THE DEPARTMENT AT 888-234-2138 HAD NO WAY OF CONTACTING THE CASE MANAGERS IN CHINO, CA, EXCEPT BY AN INTERNAL SOFTWARE PROCESS. THEY HAD NO PHONE NUMBER. I HAVE BEEN DRIVING A DEFECTIVE PRODUCE SINCE 2010 AND I HAVE TO WAIT FOR A CASE MANAGER FOR AN INDETERMINATE LENGTH OF TIME IN ORDER TO GET A LOANER CAR. MEANWHILE, EVERYDAY THAT PASSES, HONDA IS SAVING THE COST OF A RENTAL CAR. I BELIEVE THAT HONDA IS DRAGGING ITS FEET, IN ORDER TO OUTWAIT CUSTOMERS AND SAVE ON RENTAL CARS. THEY SHOULD BE FINED FOR THEIR DUPLICITY. ON ANTHER MATTER, I CALLED NHTSA 800-424-9153, TODAY. THE PHONE RANG ABOUT TWENTY TIMES AND I WAS TOLD TO CALL BACK. YOUR SYSTEM NEEDS ATTENTION, TOO.

TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT WAS PROVIDED WITH A RENTAL VEHICLE. THE CONTACT WAS ADVISED TO LEAVE THE VEHICLE AT THE DEALER WHILE WAITING FOR THE RECALL REPAIR. THE CONTACT STATED LEFT THE VEHICLE WITH THE DEALER FOR SEVERAL MONTHS. DUE TO THE VEHICLE BEING PARKED FOR SUCH A LENGTH OF TIME, THE ROTORS AND BRAKES HAD RUSTED. THE CONTACT HAD THE VEHICLE DIAGNOSED BY THE DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO FILE A SAFETY COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/13/16*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER DECLINED A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL--I FIRST RECEIVED THE FRONT AIRBAG RECALL IN APRIL 2016 AND IMMEDIATELY PUT MY CAR ON THE WAIT LIST AT DCH HONDA TO GET REPLACED. I GOT A SECOND RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG ON JULY 22. WE ARE A FAMILY OF FOUR WITH TWO LARGE CARSEATS AND MY CRV ALMOST ALWAYS HAS A PASSENGER. AN ADULT IS NOT ABLE TO SIT IN-BETWEEN THE CAR SEATS IN THE BACK. I WAS TOLD BY THE DEALERSHIP THAT THE PARTS WERE STILL NOT AVAILABLE AND THAT THE WAIT LIST FOR BOTH AIRBAGS IS MONTHS LONG. I REQUESTED A RENTAL CAR AND THE NEXT DAY, MIRACULOUSLY THERE IS A PART FOR THE FRONT AIR BAG. THEY TOLD US WE COULD NO LONGER RECEIVE A RENTAL FOR JUST THE PASSENGER AIRBAG. I GUESS THE PASSENGER'S LIFE IS NOT AS IMPORTANT AS THE DRIVER? WHEN I PUT MY VIN IN THE RECALL WEBSITE, EVEN TODAY IT SAYS "REMEDY NOT YET AVAILABLE." I AM CONCERNED THAT THE PART THAT THEY PUT IS IN REALLY INTENDED FOR A 2010 HONDA CRV AND NOT FOR ANOTHER CAR JUST SO THEY DON'T HAVE TO PAY FOR THE RENTAL. WHY WERE WE NOT TOLD YESTERDAY WHEN WE CALLED TO CONFIRM INFORMATION ABOUT THE RENTAL THAT THE PART WAS IN? OUR APPOINTMENT WAS FIRST THING IN THE MORNING, SO IS IT REALLY POSSIBLE (AFTER BEING TOLD ABOUT THE LONG WAIT LIST AND THE PARTS WERE NOT IN JUST THE OTHER DAY) THAT THE PART WE NEEDED CAME IN RIGHT BEFORE WE PICKED UP THE RENTAL? JUST BECAUSE THE RECEIPT SAYS IT IS THE PART, I FEEL UNEASY THAT IT IS THE LEGIT REPLACEMENT (PART NUMBER 04770-SWA-405). I ALSO FEEL THAT IT IS A SAFETY CONCERN THAT THE RECALL NOTICE FOR THE PASSENGER AIRBAG (NHTSA RECALL 16V-346) STATES "HONDA SUGGESTS THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED," YET WE HAVE NO CHOICE BUT TO SIT SOMEONE IN THAT SEAT WHEN WE NEED TO DRIVE ANYWHERE.

PLAZA AUTOMALL TOOK INFO FROM MY CAR FOR TAKATA RECALL ON JULY 28, 2016 AND ASSIGNED TAG # 927. THEY TOLD ME THE PARTS FOR THE REPAIR WOULD BE AVAILABLE IN 3 MONTHS. THEY HINTED THAT A LOANER CAR WOULD BE AVAILABLE BUT DID NOT OFFER IT. SINCE THIS IS A LIFE-THREATENING DEFECT I AM DISAPPOINTED AND CONCERNED. THEY AND HONDA HAVE BEEN VERY UNRESPONSIVE.

TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PASSENGER SIDE AIRBAG RECALL. HONDA DEALERSHIP SAID THERE WAS NO OPTION FOR REPLACEMENT CAR PER NHTSA'S AGREEMENT WITH HONDA. SERVICE MANAGER SAYS AIRBAG CAN BE DISABLED BY UNPLUGGING, BUT THEY WILL NOT DO SO PER NHTSA AGREEMENT. I PURCHASED A 5 PASSENGER VEHICLE FOR A REASON. THIS IS MY FAMILIES PRIMARY VEHICLE. ONE FOURTH OF MY VEHICLE IS NOW UNUSABLE. IF AIRBAG DOES INFLATE, EVEN WITH NO ONE IN THE SEAT, IT IS LIKELY THAT SHRAPNEL WILL HIT DRIVER OR POSSIBLY BACK SEAT PASSENGERS. ALSO, AIRBAG WILL DEPLOY IF PASSENGER SEAT IS USED TO PLACE OTHER ITEMS ON. HONDA NEEDS TO BE MORE CONCERNED ABOUT THEIR CUSTOMERS SAFETY THAN THE DOLLAR AMOUNT. EVEN WITH NOTHING IN THE PASSENGER FRONT SEAT THERE IS NO GUARANTEE THAT AIRBAG WILL NOT DEPLOY IN AN ACCIDENT PER THE SERVICE MANAGER AS WELL AS PERSONAL OBSERVATION OF ACCIDENTS INVOLVING OTHER VEHICLES. CALLED CORPORATE HONDA AND AM NOW WAITING ON SOMEONE TO CONTACT ABOUT GETTING PERMISSION TO USE RENTAL VEHICLE. CS EMPLOYEE CANNOT PROVIDE ANY INFORMATION AS TO HOW LONG THAT MAY TAKE. MEANWHILE MY FAMILY AND I REMAIN IN DANGER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. I'M EXTREMELY CONCERNED THAT MY FAMILY'S SAFETY ISN'T MADE MORE OF A PRIORITY IN THIS RECALL. I'M TOLD TO AVOID HAVING SOMEONE RIDE IN MY PASSENGER SEAT UNTIL THE REPAIR IS MADE, WHICH ISN'T EVEN POSSIBLE UNTIL LATE SUMMER OR EARLY FALL 2016. I NEED TO HAUL FAMILY IN MY CAR ON A DAILY BASIS. THEY'VE KNOWN ABOUT THIS PROBLEM FOR MONTHS AND MONTHS AND YET WE'RE THE ONES FORCED TO TAKE A RISK WITH THE LIVES OF OUR FAMILY MEMBERS BECAUSE OF MANUFACTURING DELAYS OR SOME SUCH EXCUSE. UNPARDONABLE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND FAILED TO PROVIDE ANOTHER LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PURCHASED THIS CAR ON 3/26/10 BASED UPON PERFORMANCE RATINGS BOASTED BY HONDA. THERE HAVE BEEN MANUFACTURERS DEFECTS FROM THE START. CURRENTLY ABOUT 118,000 MILES. EARLY ON I STARTED HEARING PINGING SOUNDS UNDER THE HOOD. HONDA DEALER SAID I WAS LOW ON OIL, PUT A QUART IN, AND THE SOUND STOPPED. HE ADVISED TO PUT OIL IN WHENEVER THE SOUND OCCURRED. THIS WAS BEFORE MY FIRST OIL CHANGE. I CONTINUED TO ADD OIL AS THE SOUND RE-OCCURRED, 2-4 QUARTS BETWEEN OIL CHANGES. I REPEATEDLY QUESTIONED THE CONSUMPTION BUT NO MALFUNCTION WAS FOUND. JULY OF 2011 HONDA ACKNOWLEDGED THE PROBLEM WITH (TSB#11-033). IN NOVEMBER 2011, THE DEALER DID AN OIL CONSUMPTION SOFTWARE UPDATE. AT THIS TIME THERE WAS NO RECALL. THE CONTINUAL COST FOR SYNTHETIC OIL REMAINED AND THE OIL LIGHT NEVER CAME ON. AN OIL CONSUMPTION RECALL ISSUED IN 2015. THE CAR FAILED THE OIL TEST HONDA DID REQUIRED SERVICE AS PER RECALL PROTOCOL. THE TECH INDICATED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED BUT WAS OUT OF WARRANTY. HONDA AGREED TO PAY 50% OF THE CC REPAIR. I DECLINED SINCE I HAVE NO MONEY FOR THIS DUE TO UNEMPLOYMENT, NOR SHOULD I PUT ONE CENT INTO A CAR THAT HAS BEEN DEFECTIVE FROM THE START. MY CAR WAS ALSO RECALLED FOR TAKATA AIRBAGS. HONDA PROVIDED A RENTAL CAR FOR 2.5 MONTHS. I PICKED UP THE CAR AND NOW THE ENGINE LIGHT IS ON, BRAKES MALFUNCTIONING AND COMPROMISED CC. IT IS NOT SAFE TO DRIVE. I HAVE BEEN DRIVING A CAR WITH A SUBSTANTIAL DEFECT FROM THE DAY ONE. I HAVE SPENT COUNTLESS DOLLARS ON OIL. THERE HAVE BEEN TWO RECALLS. THE CAR IS NO LONGER SAFE OR DEPENDABLE DUE TO CC AND BRAKES. I AM CONCERNED ABOUT ENGINE LONGEVITY. I WILL NEVER BE ABLE TO DRIVE THIS VEHICLE WITHOUT BEING FEARFUL. I FEEL IT IS HONDA'S RESPONSIBILITY TO MAKE ME WHOLE AND PROVIDE THE TYPE OF VEHICLE I SIGNED UP FOR. PLEASE ADVISE NEXT STEPS TO BRING ABOUT A RESOLUTION IN THE IMMEDIATE FUTURE.

THERE'S A RECALL FOR AIRBAG. UNABLE TO USE THE CAR BUT HONDA REFUSES TO PROVIDE ALTERNATIVE TRANSPORTATION

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE FIRST TIME WE BECAME AWARE OF ANY ISSUE WAS AROUND 3/3/16 (64224MI) WHEN WE STARTED HEARING ENGINE/MUFFLER NOISE AND WE MENTIONED IT WHEN WE BROUGHT CAR IN FOR AIRBAG REPLACEMENT. BY 7/21/16 (67233MI) WE WERE HEARING VERY STRONG MOTOR NOISES AND THE CAR BEGAN TO DRIVE VERY ROUGH. WHEN WE TOOK IT IN THEY ADVISED US WE WERE 3QTS LOW. FROM THE LAST OIL CHANGE AT 60742MI THAT AMOUNTS TO 1.0QT/2164MI. THEY TOLD US WE NEEDED TO DO AN OIL CONSUMPTION TEST. ON 8/10/16 (67942MI) WE WERE ALREADY 1QT LOW AFTER ONLY 500MI AND THEY ASKED US TO DO AN OIL CHANGE WHEN WE WERE ONLY AT 40% ACCORDING TO THE "OIL LIFE" INDICATOR. BY 12/2/16 WHEN WE FINISHED THE OIL CONSUMPTION TEST AND THEY TOOK SEVERAL WEEKS TO GET BACK WITH US, THEY SAID OUR OIL CONSUMPTION WAS "WITHIN NORMAL LIMITS" ACCORDING TO THE FACTORY. ON 1/9/17 (73743MI) WE REQUESTED HONDA CHECK OUR OIL AND SURE ENOUGH IT WAS DOWN 1.8QTS AFTER 2790MI. THAT'S 1.0QTS/1500MI. THEY SUGGESTED WE DO ANOTHER OIL CONSUMPTION TEST. CLEARLY, HONDA HAS SET CONVENIENT "NORMAL LIMITS" IN ORDER TO DELAY REPAIRS THAT COULD MITIGATE FUTURE ENGINE ISSUES AFTER OUR WARRANTY (OR EXTENDED WARRANTY) HAS EXPIRED. WE HAVE REQUESTED THAT THEY FIX THIS PROBLEM ONCE AND FOR ALL SO WE DO NOT HAVE TO BE GUESSING AS TO WHEN WE NEED TO ADD OIL AND MOST IMPORTANTLY BECAUSE IT HAS MOST DEFINITELY LOWERED THE RESALE VALUE OF OUR CAR AND MADE IT MUCH HARDER TO SELL. THE NUMBER ONE REASON WE PURCHASED THIS CAR WAS FOR IT'S HIGH RESALE VALUE WHICH IT CAN NO LONGER LIVE UP TO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

'TAKATA RECALL" I HAVE BEEN TRYING TO GET THE HONDA DEALERSHIP IN ROSEVILLE AUTO MALL TO REPLACE THE AIR BAGS. I WAS TOLD NOT TO LET ANYONE SIT IN THE PASSENGER SEAT. THEY DO NOT HAVE THE REPLACEMET AIR BAGS. I ASKED FOR A LOANER CAR. THEY NOW WILL NOT CALL ME BACK OR ACCEPT MY PHONE CALLS. VERY SCAREY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.