2012 Honda CR-V Visibility & Wipers Problems

The contact owns a 2012 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact noticed that the heating system and defroster were inoperable. The contact stated that both the heater and defroster would not function properly as no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the water pump may have failed and needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,000.

2012 to 2014 honda crv's have a "blockage problem" on the driver's side of the heater core and the driver's side of the heater does not put out any heat. this is a safety issue as condensation builds up on driver's side of the windshield and snow/ice can build up on driver's side of the windshield due to no heat. honda has known of this problem (defect in heater driver side heater core) since at least 2014, see their service bulletin 14-063 dated november 20, 2014. our local honda dealer service department doesn't feel the heater flush produces worthwhile results on an ongoing basis and recommends heater core replacement at $1500-$2000. the service department at our local honda dealer was rather evasive about the cause of the driver's side heater core blockage/failure. my internet research leads me to believe the heater core has a defective design that throws off particles that accumulate in heater core and and gradually block driver's side of heater core and then no heat for driver's side including windshield. i'm using incident date of 11/29/23 because honda service department diagnosed heater core problem that date but driver's side had been gradually losing heat output for some month's. i attempted to resolve heater core issue with honda customer service but got nowhere.

I WENT THROUGH TWO WINDSHIELDS MADE BY HONDA FOR THIS CAR. I GET A CHIP OR CRACK IN THE WINDSHIELD ALMOST MONTHLY. I'VE ALSO OWNED A HONDA ELEMENT AND HONDA CIVIC. EVERY SINGLE WINDSHIELD MADE BY HONDA IS EXACTLY THE SAME. THE CHIPS ARE A DANGER TO VISIBILITY AND TO THE STRUCTURAL INTEGRITY OF THE WINDSHIELD DURING AN ACCIDENT. FOR THE LATEST WINDSHIELD, I WENT TO HENDERSON GLASS AND THEY INSTALLED AN AFTERMARKET WINDSHIELD NOT MADE BY HONDA. I'VE HAD THE NEW WINDSHIELD FOR 6 MONTHS NOW AND NOT ONE SINGLE CHIP FOR CRACK. I'M FINDING BLOGS ALL OVER THE INTERNET WITH HUNDREDS OF HONDA OWNERS ALL IN THE SAME BOAT. SOMEBODY PLEASE DO SOMETHING ABOUT HONDA WINDSHIELDS. THERE WAS A CLASS ACTION LAWSUIT AGAINST HONDA WHEN I OWNED THE HONDA ELEMENT. I HAD SENT IN RECEIPTS FOR 3 WINDSHIELDS AND MULTIPLE CHIP REPAIRS ON ALL OF THEM AND WAS AWARDED OVER $1000 FROM THAT. BUT, HONDA NEVER FIXED THE PROBLEM WITH THE WINDSHIELDS. I BOUGHT A NEW ONE AFTER THAT THE CHIPS PERSISTED EVERY SINGLE MONTH. THE CHIPS HAPPEN ON THE EXPRESSWAY, ON REGULAR ROADS, DIRT ROADS AND AND ANYWHERE AND ANY TIME THE CAR IS IN MOTION. I'M BEGGING SOMEONE TO DO SOMETHING, PLEASE!!!!!!

REAR WINDOW SHATTERED FOLLOWING USE OF ELECTRIC REAR WINDOW DEFOGGER. OUTSIDE AIR TEMPERATURE WAS ABOUT 30 DEGREES F, ACTIVE FREEZING DRIZZLE. STARTED THE ENGINE AND WITHOUT DELAY BEGAN DRIVING AND THEN TURNED ON REAR WINDOW ELECTRIC HEAT SWITCH TO IMPROVE REAR VISIBILITY, WHICH WORKED. I LEFT THE SWITCH ON UNTIL WE REACHED OUR DESTINATION ABOUT 8 TO 10 MINUTES LATER, PARKED THE CAR INSIDE A GARAGE, SHUT OFF THE ENGINE, EXITED, ALL VEHICLE WINDOWS SEEMED INTACT WHEN WE DEPARTED THE CAR. WE DID NOT COME IN CONTACT WITH ANY OBJECT OR EXPERIENCE ANY IMPACT. WE WENT INSIDE THE HOUSE, THEN BY REMOTE CONTROL CLOSED THE GARAGE DOOR. NEXT MORNING I WENT INTO THE GARAGE AND DISCOVERED A LARGE HOLE IN THE REAR WINDOW, BROKEN GLASS THROUGHOUT THE INTERIOR REAR OF THE CRV, ON THE FLOOR OF THE GARAGE AROUND THE REAR OF THE CAR, AND WHEN I OPENED THE OVERHEAD GARAGE DOOR, DISCOVERED BROKEN GLASS ALL OVER THE GROUND AS MUCH AS SIX FEET OUTSIDE THE GARAGE DOOR, AS THOUGH THE FORCEFUL WINDOW BREAKAGE HAD OCCURRED IN THE FEW MINUTES AFTER WE LEFT THE CAR AND BEFORE THE GARAGE DOOR HAD CLOSED. HONDA SERVICE REPRESENTATIVE STATED THEY DO NOT WORK ON WINDOW GLASS. THE COMMERCIAL WINDOW GLASS TECHNICIAN WHO REPLACED THE WINDOW STATED THAT THIS WINDOW HAD BEEN REPLACED BEFORE.

THE DRIVER SIDE DEFROSTER WILL NOT BLOW HOT AIR. THIS MAKES IT DIFFICULT TO DEFROST THE WINDSHIELD IN ORDER TO HAVE PROPER VISIBILITY DURING WINTER DRIVING CONDITIONS. THIS IS ESPECIALLY TRUE WHEN THE WEATHER SUDDENLY CHANGES WHILE DRIVING AND THE WINDSHIELD STARTS TO FROST OVER. THE LOCAL AUTHORIZED HONDA DEALER PERFORMED TSB 14-063 WHICH FLUSHED THE HEATER CORE WITH CLR AND FRESH WATER. THIS DID NOT SOLVE THE PROBLEM. AGAIN, THE PASSENGER SIDE IS BLOWING EXTREMELY HOT AIR, BUT THE DRIVER SIDE IS COOL. THIS TSB WAS ISSUED IN NOVEMBER OF 2014 FOR A 2012 VEHICLE. OBVIOUSLY A HEATER CORE SHOULD NOT BE CLOGGED WITH CONTAMINANTS AFTER 2 YEARS WHILE RUNNING APPROVED HONDA ANTIFREEZE IN THE COOLING/HEATING SYSTEM. THE TSB ALSO EXPLAINS TO THE TECHNICIAN HOW TO CHECK FOR PROPER MOVEMENT OF THE MIXTURE DOOR FOR FRESH AIR. HONDA SAYS THAT THE ONLY RECOURSE IS TO PAY FOR A HEATER CORE REPLACEMENT WITH A COST OF OVER $1200. IF THIS HAS BEEN A LONG-TERM WELL-KNOWN ISSUE BY HONDA THEY SHOULD PAY TO FIX THE ISSUE SINCE IT IS A MANUFACTURERING ISSUE AND IS A SAFETY ISSUE WHICH GREATLY AFFECTS VISIBILITY IN WINTER, WHICH CAN ALSO MAKE THE VEHICLE UNUSABLE IF THE WINDSHIELD CANNOT BE DEFROSTED. EVEN WHEN THE VEHICLE HAS BEEN RUNNING FOR HOURS, THE DRIVER SIDE STILL BLOWS COOLER AIR UNLIKE THE PASSENGER SIDE.

NO HEAT ON DRIVER SIDE VENTS. WILL NOT DEFROST DRIVER SIDE WINDSHIELD. VERY DIFFICULT AND DANGEROUS DRIVING CONDITIONS FOR MY WIFE. HONDA DEALERSHIP WHERE VEHICLE WAS PURCHASED QUOTED $1,450 FOR REPAIR OF HEATER CORE ON A 5 YEAR OLD VEHICLE WITH 80,000 MILES. THIS IS NOT ACCEPTABLE. DEALERSHIP OFFERED NO HELP IN THE MATTER AND REFERRED ME TO CORPORATE. IF NO HELP FROM CORPORATE, THIS WILL BE THE LAST HONDA MY FAMILY WILL BUY. WE ARE, OR WERE A COMPLETE HONDA FAMILY AS EVERY MEMBER OF OUR FAMILY, (6) ALL DRIVE HONDA'S. HAS THEIR QUALITY OF VEHICLES DECLINED THIS MUCH. ANY HELP MUCH APPRECIATED!

THE WINDSHIELD WIPER SPEED ARE VERY INADEQUATE. WHEN SET TO THE FASTEST SPEED THE WIPERS DON'T WORK WELL. THE WIPERS TEND TO MOVE FASTER THE FASTER YOU ARE DRIVING. SITTING STILL WIPERS DON'T MOVE. WHEN IT IS RAINING HARD AND FAST THE WIPERS DO SUCH A POOR JOB IT'S IMPOSSIBLE TO SEE.

HI THE PROBLEM WITH THE VEHICLE IS THAN THE HEATER JUST WORK ON THE PASSENGER SIDE AND DRIVER SIDE IT JUST BLOW COLD AIR I READ LOOKING INTO INTERNET THAN IS NO JUST MY CAR I FOUND A COUPLE COMPLAINT REGARDING DE SAME PROBLEM THIS HAPPEN IN STATIONARY OR BEEN DRIVEN THANK YOU *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THE SUN ROOF NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

ON THE DRIVER SIDE, COLD AIR BLOWS CLOSE TO THE DRIVER SIDE DOOR. UNABLE TO MAKE IT WARM. VERY UNCOMFORTABLE IN THE WINTER. I SEE THAT THIS IS HAPPENING TO SOMEONE ELSE. *TR

I WAS DRIVING ON THE FREEWAY WITH NO CARS AROUND AND I HEARD A LOUD SOUND LIKE A GUNSHOT THEN MY SUNROOF EXPLODED AND GLASS SHOWERED DOWN ON ME. WHEN I REVIEWED THE DAMAGE, THE GLASS WAS PUSHED OUTWARDS AND THERE WAS NO SIGN SOMETHING HAD IMPACTED IT. *TR

DRIVING DOWN THE INTERSTATE, ALL WINDOWS ROLLED UP. AC POWERED ON AND THE PASSENGER SIDE WINDOW EXPLODED. NOTHING HIT WINDOW, NOTHING EVEN IN CLOSE TO VEHICLE. VERY SMALL CHILD RIDES IN THIS CAR. *TR

THIS HAS NOW HAPPENED TWICE, IN EARLY 2014 AND EARLY 2015. DRIVING ON THE HIGHWAY IN A SNOWSTORM, THE WINDSHIELD WIPERS WORK FINE FOR A WHILE, AND THEN RATHER SUDDENLY THE WINDSHIELD ICES UP TO A POINT THAT VISIBILITY IS EXTREMELY POOR. THE WIPERS THEMSELVES FAIL, AND NO AMOUNT OF DEFROSTING/HEAT DIRECTED AT THE WINDSHIELD WILL HELP. THE ONLY THING THAT HELPS IS PULLING OFF THE HIGHWAY AND MANUALLY DE-ICING THEM. THE PROBLEM WITH THAT, OF COURSE, IS THAT ONE IS NOT ALWAYS IN THE POSITION TO BE ABLE TO DO THIS, AND CERTAINLY NOT IMMEDIATELY ONCE THE PROBLEM STARTS. THE FIRST TIME THIS OCCURRED WAS IN AWFUL TRAFFIC IN A SNOWSTORM WITH MY TWO DAUGHTERS IN THE CAR. THERE WERE ACCIDENTS ALL ALONG OUR ROUTE, SO EVEN WITH VISIBILITY THE DRIVING WAS HAIRY. THERE WAS NOWHERE TO PULL OVER FOR A LONG PERIOD IN ORDER TO FIX THE PROBLEM. IT WAS WITHOUT A DOUBT THE WORST AND MOST FRIGHTENING DRIVING EXPERIENCE I'VE EVER HAD. AFTER THAT EXPERIENCE, I PURCHASED AND INSTALLED BRAND NEW WIPERS. THEY WORK GREAT IN THE RAIN, AND I WAS HOPEFUL ABOUT THEIR PERFORMANCE IN SNOW. BUT THEN I ENCOUNTERED THE PROBLEM AGAIN THE FOLLOWING WINTER. HAPPILY, ON THE SECOND OCCASION I WAS ABLE TO PULL OFF THE HIGHWAY RELATIVELY SOON AFTER THE PROBLEM STARTED. MY GUESS IS THAT IT HAS SOMETHING TO DO WITH THE SHAPE OF THE WINDSHIELD, OR WITH THE DEPTH OF THE WELL AT THE BASE OF THE WINDSHIELD.

THE WINDSHIELD SPRAYER ON THE HONDA CR-V 2012 FREEZES UNDER 30 DEGREES AND DOES NOT WORK TO CLEAN THE WINDSHIELD. I CAN NOT DRIVE MY CR -V IN THE SNOW BECAUSE VISIBILITY COULD BE ZERO AND I WOULD NOT BE ABLE TO CLEAR THE SNOW FROM MY CAR. I JUST CAN NOT SEE OUT MY WINDSHIELD.YOU WOULD THINK HONDA WOULD HAVE A BETTER DESIGN FOR THERE NEW CR-V. IN THE SNOW STORM, I HAD TO OPEN MY DRIVER'S SIDE WINDOW AND DRIVE HOME LOOKING OUT THAT WINDOW TO GET HOME SAFELY. I CAN NOT BELIEVE THAT IN 2014 WE CAN NOT HAVE A CAR WHOSE WINDSHIELD SPRAYER WORKED PROPERLY IN THE SNOW!!!THAT IS A SAFETY ISSUE. *TR

WINDSHIELD SPRAYER FREEZES AT ANY TEMP UNDER 30 DEGREES. EITHER THERE IS A FLAW IN THE DESIGN OF THE SPRAY OR THE SLOPE OF THE HOOD WHICH ALLOWS THE SPRAYERS TO FREEZE TEMPS UNDER 30 DEGREES. THIS MAKE DRIVING IN SNOW WEATHER VERY DANGEROUS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE. *TR

THE HEATER/DEFROSTER FAILED TO OPERATE AS IT HAD IN THE PAST ON DECEMBER 6, 2013. PREVIOUS TO THAT DATE THE AIR CONDITIONER FAILED TO COOL PROPERLY STARTING IN AUGUST, 2013. HAZY WHITE MATERIAL COATED THE INSIDE OF THE WINDSHIELD REQUIRING CONSTANT WIPING SO WE CEASED USING THE AIR. OVER A SEVERAL WEEK PERIOD IN FALL 2013 THE LEFT SIDE HEATER/DEFROSTER FAILED TO HEAT THE LEFT SIDE OF THE CAR AND THE WINDSHIELD DEFROSTER FAILED REQUIRING US TO STOP THE CAR AND WIPE THE OUTSIDE OF THE LEFT SIDE OF THE WINDSHIELD. THE RIGHT SIDE OF THE CABIN HEATER BLEW SOME HOT AIR AND SOME HOT AIR REACHED THE INSIDE OF THE WINDSHIELD. THE DEALER SERVICE MANAGER AT SCHAUMBURG HONDA LISTENED TO MY COMPLAINT AND AFTER SEVERAL MINUTES RETURNED TO TELL ME ALL OPERATIONS WERE NORMAL AND I NEEDED TO USE THE RECIRCULATION TO EQUALIZE CABIN TEMPERATURE. I IMMEDIATELY TRADED THE CAR SINCE THE WINDSHIELD WAS UNABLE TO DEFROST AND CABIN TO HEAT. SEARCH GOOGLE UNDER " HEATER ON CR-V DOESN'T WORK" TO SEE MULTIPLE STORIES OF SAME AN VIDEOS OF ATTEMPTS LIKE MINE TO WORK HEATER/DEFROSTER COMPLAINTS. *TR

UPON LEAVING WORK, WIFE HEARD A WIND NOISE COMING FROM THE SUNROOF, AS IF IT WAS OPEN. UPON SLIDING BACK THE COVER (SLIGHTLY), SHE NOTICED THE GLASS WAS SHATTERED (WITH A BIG HOLE), AND BULGING OUTWARD OR TOWARD THE INTERIOR. SHE WAS NOT AROUND ANY OTHER VEHICLES SO IT IS UNLIKELY THE CAUSE WAS A BOUNCING ROCK OR PEBBLE. UPON CALLING THE DEALERSHIP WHERE THE CAR WAS PURCHASED, THEY REFERRED US TO A LOCAL AUTO GLASS SHOP. UPON CALLING HONDA OF AMERICA, THEY REFERRED US TO OUR INSURANCE COMPANY. BY THE WAY, THE CAR IS STILL UNDER FULL WARRANTY. WHAT CAN WE DO? IT SHOULD BE UNDER WARRANTY, SHOULDN'T IT? *TR

SUN VISOR WILL NOT STAY UP. REPLACED ONCE AND ONLY WORKED FOR ONE DAY. HONDA DEALERSHIP ORDERED A SECOND ONE AND WE WERE TOLD THAT IT WOULD NOT WORK EITHER, THAT IT WAS AN AMERICAN HONDA ISSUE. WE WERE TOLD THAT IT WAS NO USE TO REPLACE IT THAT IT WOULD JUST HAPPEN AGAIN. *TR

WHILE GOING NORTH ON I-35, 2 MILES SOUTH OF AUSTIN, TEXAS A VERY LOUD NOISE WAS FELT AND HEARD. THE SUNROOF HAD CRACKED INTO THOUSANDS OF SMALL PIECES AND A LARGE HOLE FORMED AS I DROVE WITH GLASS FLYING BEHIND ME. THE HOLE IN THE CENTER OF THE SUNROOF HAD EDGES SLOPING UPWARDS INDICATING THE FORCE WENT OUT OF THE CAR BENDING THE GLASS OUTWARDS. THERE IS NO EVIDENCE ANY OBJECT HIT THE SUNROOF FROM THE OUTSIDE. THE OUTSIDE TEMPERATURE WAS 64F DEGREES. I BELIEVE THE FACTORY INSTALLED SUNROOF GLASS IS DEFECTIVE CAUSING A VERY UNSAFE DRIVING CONDITION. I HAVE PICTURES OF THE SUNROOF. *TR

TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED THAT THE SUN VISOR ONLY COVERED TWO-THIRDS OF THE SIDE WINDOW, LEAVING A LARGE PORTION OF THE WINDOW UNBLOCKED AND MAKING IT DIFFICULT FOR HIM TO SEE AS THE SUN GLARED THROUGH THE WINDOW WHILE DRIVING. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NEITHER OFFERED ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 400.