2019 Honda CR-V Complaint Log

Automatic Emergency Braking will randomly flash BRAKE and start to break, yet there is nothing under or near the car. Unable to reproduce the problem, but it's happened 4-5 times in two years. The BRAKE warning started showing within a few weeks of driving.

DRIVING IN THE EARLY MORNING WHILE IT WAS STILL DARK OUTSIDE, I WAS FOLLOWING ANOTHER CAR ABOUT 5 CAR LENGTHS BACK AND THE AUTOMATIC HIGH BEAMS CAME ON. THE PERSON IN THE CAR AHEAD BECAME ANNOYED AND SLAMMED ON HIS BRAKES AND PROCEEDED TO DRIVE 5 MPH UNTIL I TUNED OFF THE ROAD. I TURNED OFF THE CAR AND HEADLIGHTS TO RESET THE SYSTEM. THE AUTOMATIC HIGH BEAM SYSTEM IS SUPPOSED TO RECOGNIZE A CAR IN FRONT OF YOU OR ONCOMING HEADLIGHTS AND AUTOMATICALLY TURN OFF THE HIGH BEAMS. I BROUGHT THE CAR TO ADVANTAGE HONDA IN MANHASSET, NY. THEY SAID THEY CHECKED THE SYSTEM AND IT'S WORKING PROPERLY

DRIVING IN DAYLIGHT ON A PARTLY CLOUDING MORNING ON A RESIDENTIAL STREET. NO OTHER CARS OR OBJECTS ON THE ROAD. THE HONDA COLLISION MITIGATION BRAKING SYSTEM TRIPS WITHOUT WARNING AND THE CAR COMES TO AN ABRUPT HALT. THE WORD "BRAKE" FLASHING ON THE DASH. TOOK THE CAR TO DEALER WHO RAN DIAGNOSTICS AND THEN CHARGED ME $73 BECAUSE THERE WAS "NOTHING WRONG". SOMETHING IS MOST DEFINITELY WRONG. THIS IS SAFETY ISSUE AS IT COULD CAUSE AN ACCIDENT OR INJURY. I AM NOT SURE WHAT TO DO.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, SLEET, AND SNOW, THE CONTACT ATTEMPTED TO USE THE DEFROSTER, HOWEVER, THE SYSTEM FAILED TO CLEAR THE WINDSHIELD. THE CONTACT HAD TO TURN THE HEAT UP ALL THE WAY INSIDE THE VEHICLE IN ORDER FOR THE DEFROSTER TO WORK PROPERLY. THE CONTACT CALLED MAWAH HONDA (LOCATED AT 345 RT 17 N, MAHWAH, NJ 07430, 201-529-5700) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE WEATHER CONDITIONS HAD CHANGED. THE DEALER STATED THAT THE DEFROSTER SEEMED TO WORK CORRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WE WERE DRIVING A CRV WHICH IS LESS THAN 6 MONTHS OLD. ALL OF A SUDDEN ALL SAFETY SYSTEMS FAILED. THE BREAKS SYSTEM, COLLIOSION AVOIDENCE, LANE ASSIST, ACC. ALL FAILED. FORTUNATELY WE WERE AT 20 MPH SO WE WERE ABLE TO SAFELY STOP THE CRV. WE TOWED THE CRV TO THE DEALERSHIP AND THEY AFTER 4 DAYS WERE ABLE TO FIGURE OUT THAT ALL THE SAFETY SYSTEMS HAD FAILED AS THERE WAS AN ELECTRICAL SHORTCURCUIT WHICH HAS BLOWN THE FUSES AND THE CONTROL SYSTEM. THE CAUSE OF THE ELECTRICAL SHORT WAS TRACED TO EXOPSED WIRES IN THE REAR VIEW MIRROR ASSMEBLY WHICH WERE DAMAGED BY AN ORNAMNET WE HAD HUNG. THE REASON I AM COMPLAINING IS I WANT TO BRING IT TO YOUR ATTENTION OF THIS MANUFACTURING DEFECT. 1.LOT OF PEOPLE HANG ORNAMNETS/ CAR FRESHNER ETC AND THIS DEFECT CAN CAUSE A VERY SERIOUS SYSTEM FAILURE WITH ALL SAFETY SYSTEMS FAILING WHEN THE CRV IS IN MOTION. 2.THIS CRV IS LESS THAN 6 M OLD SO IT ALSO INDICATES TO THE POOR DESIGNAND MANUFACTURE . 3. CRV IS ONE OF THE MOST POPULAR SUVS SOLD IN USA SO LOT OF PEOPLE ARE AT RISK. 4. THE DESIGN ENGINEER KNEW THE IMPORTANCE OF THESE WIRES SO HAVE A PROTECTIVE RUBBER INSULATION BUT THE INSULATION LEAVES A GAP WHERE THE WIRES ARE EXPOSED, AND CAN BE DAMAGED. I HAVE DRAMATIC VIDEO SHOWING THIS INCIDENT WHEN WE WERE DRVING AND THE EXPOSED WIRES, THE SHORT CRICUIT DAMAGE AND THE ORNAMENT THAT THEY ARE BLAMING FOR THIS INCIDENT. I HAVE THE VIDEO THAT I COULD NOT LOAD IN THIS COMPLAIN AS THE SYTEM WOULD NOT ALLOW IT TO BE LOADED ,BUT I WOULD BE PLEASED TO SHARE IF NEEDED.

WENT AWAY FOR A WEEKEND TRIP AND HADN'T DRIVEN THE CAR FOR 3 DAYS. CAME BACK AND THE BATTERY WAS TOTALLY DRAINED, HAD TO JUMP START THE CAR. IT HAS ROUGHLY 3,300 MILES ON THE ODOMETER. VEHICLE WAS STATIONARY.

The contact owns a 2019 Honda CR-V. The contact stated that the tire pressure warning light was illuminated. The contact had taken the vehicle to a dealer to have the tires checked and was advised that both rear tires had abnormal wear on the inside treads. The contact had the tires replaced; however, the tire pressure warning light illuminated after approximately six months. The contact took the vehicle to a tire shop, and it was determined that both rear tires showed abnormal wear on the inside tread. The contact purchased two more tires. The contact stated that the tire shop stated that the rear suspension was the cause of the tire wear failures. The contact was informed that both rear tires were leaning at an angle while mounted on the hubs, and the dealer was unable to properly balance the tires. The contact had the tires replaced again, and the TPMS warning light illuminated. The vehicle was taken to a different tire shop, and the failure with the suspension was confirmed. The manufacturer was contacted and informed the contact that there were no similar reports of premature wear of the rear tires. The contact stated that he was on the fourth set of rear tires on the vehicle. The contact stated that he had replaced the rear tires with other tire brands. The failure mileage was approximately 59,000.

2,790 MILES. GAS FUMES IN THE CABIN OF NEWLY PURCHASED 2019 HONDA CR-V AND ON THE OUTSIDE OF CAR NEAR FRONT OF CAR. ON 02/03/2020, I TOOK THE CAR TO HONDA'S SERVICE CENTER WHERE THEY PERFORMED A MULTI-POINT INSPECTION(VISUAL INSPECTION). THEY RAN THE CAR IN THE GARAGE FOR 45 MINUTES BUT WERE UNABLE TO DUPLICATE THE PROBLEM AND THE SMELL COULD NOT BE NOTICED INSIDE THE CAB, AROUND THE FUEL TANK OR UNDER THE HOOD. BUT THEY DID SAY, THE OIL HAD A FUEL SMELL. I FOUND THIS IS A KNOWN OIL DILUTION PROBLEM THAT HAS BEEN FOUND IN 2018 AND 2017 MODELS AND THAT IT WAS TO BE CORRECTED FOR 2019. HONDA IS AWARE THIS IS STILL AN ISSUE BUT SAY THEY CANNOT DUPLICATE THE ISSUE SO THEY DO NOTHING. I HAVE RESPIRATORY PROBLEMS AND VERY SENSITIVE TO CERTAIN ODORS AND FUMES, AND WHEN I DRIVE THE CAR I HAVE TO HAVE THE MOON ROOF OPEN AND THE WINDOWS CRACKED. IT CAUSES DISCOMFORT IN MY CHEST AND AIR PASSAGE. I CALLED HONDA CUSTOMER SERVICE SEVERAL TIMES AND OPENED A CASE. IT WAS ASSIGNED TO A CASE MANAGER WHO SAID HE WOULD LOOK INTO IT AND CALL ME BACK IN A COUPLE OF DAYS, THAT WAS 2 MONTHS AGO. HE NEVER CALLED. I CALLED THEM AGAIN 4/20/2020 AND WAS TOLD I CAN GET A SECOND OPINION AT ANOTHER HONDA SERVICE CENTER, BUT IF THE RESULTS ARE THE SAME THERE IS NOTHING THEY CAN DO. HONDA KNOWS THIS IS AN ISSUE THAT HAS NOT BEEN CORRECTED FOR THE 2019 AND REFUSES TO DO ANYTHING. THIS CAR IS A HAZARD FOR THOSE WITH HEALTH ISSUES, SMALL CHILDREN AND FOR ANYONE BREATHING IN THESE FUMES. I AM A SENIOR CITIZEN WHO BOUGHT THIS CAR BASED ON GOOD REVIEWS BECAUSE I WANTED A GOOD CAR THAT WOULD POSSIBILITY BE THE LAST CAR I HAD TO PURCHASE AND IT MAY BE, BUT NOT FOR THE REASONS I HOPED. WHEN SOMEONE PURCHASES A BRAND NEW CAR WITH A 5 YEAR CAR NOTE, THE LEAST THEY SHOULD BE ABLE TO EXPECT IS THE ABILITY TO DRIVE THE CAR WITHOUT FEELING THEY ARE PUTTING THEIR LIFE IN JEOPARDY. HONDA IS AWFUL AND SHAMEFUL.

I JUST HAD A HIGH CAR ACCIDENT AND MY AIRBAG DID NOT DEPLOY BUT THE OTHER CAR DID. MY CAR IS A TOTAL.

WINDSHIELD HAD A CRACK IN THE BOTTOM LEFT CORNER AFTER OWNING IT FOR TWO MONTHS AND NOTHING HIT MY WINDSHIELD. HONDA TRIED TO SAY THERE WAS A PUCK WHICH THERE WASN'T. HAD MY WINDSHIELD REPLACED BY SAFE LITE AND THEY USED AN AFTER MARKET WINDSHIELD. I WAS HAVING ISSUES WITH MY VEHICLE DROPPING 5-6 MPH WHEN GOING FROM ONE LANE TO THE NEXT.HONDA DUPLICATED THE ISSUE AND NOW HONDA IS TRYING TO SAY MY VEHICLE IS DROPPING SPEED BECAUSE OF AN AFTER MARKET WINDSHIELD AND I NEED TO HAVE IT REPLACED WITH A HONDA WINDSHIELD. THIS IS A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT ON FOUR OCCASIONS, THE HOOD LATCH DETACHED FROM THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THE SAFETY LATCH WAS USED TO PREVENT THE HOOD FROM UNINTENDEDLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO WINTER HAVEN HONDA LOCATED AT 6395 CYPRESS GARDEN BLVD, WINTER HAVEN, FL 33884, (863)508-2400, EXT.212, WHERE THE HOOD LATCH WAS REATTACHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3. *BF

1;42 PM, 40 MPH, ON A ROAD I FREQUENTLY TRAVEL, SUNNY DAY NO TRAFFIC AHEAD OF ME AND FOR NO REASON VEHICLE BRAKED HARD AND THE WORDS "BRAKES" SHOWED ON THE DASH. AFTER A FEW SECONDS AND BEFORE I COULD PULL OVER IT RETURNED TO NORMAL. SYSTEM DESIGNED TO PREVENT ACCIDENTS ALMOST CAUSED ONE. VERY DANGEROUS

MITIGATION WARNING CAME ON MULTIPLE TIMES WHEN I WAS DRIVING IN RAINSTORM ON TURNPIKE AND MADE COMMENT THAT COLLISION WARNINGS NOT AVAILABLE DEALERSHIP TOLD ME THAT I NEED TO TURN SYSTEM OFF WHEN IT RAINS OR SNOWS THIS DOESN'T MAKE SENSE TO ME AS THIS SYSTEM IS FOR SAFETY THE NEVER OCCURRED WITH MY PREVIOUS CRV

I GOT IN MY VEHICLE AND STARTED THE ENGINE. AFTER PUTTING IT IN "DRIVE", THERE WAS A HORRIBLE SOUND THAT INCLUDED SCREECHING, GRINDING, CLICKING, WHINING, AND BUZZING AND MY STEERING WHEEL WOULDN'T MOVE. THIS SOUND CONTINUED UNTIL I TURNED OFF THE CAR. I HAD TO GET IT TOWED.

ON OCT 5, 2019, OUR NEW 2019 CRV WITH ONLY 178 MILES DISPLAYED A DASHBOARD WARNING - AIRBAG SYSTEM (SRS) PROBLEM WHILE DRIVING.. WE STOPPED, SHUT OFF THE CAR AND THEN RESTARTED. WITHIN MINUTES, THE WARNING REAPPEARED. WE RETURNED HOME AND MAD AN APPOINTMENT WITH HONDA SERVICE FOR OCT 7, 2019. ON OCT 6, 2019, WHILE DRIVING , THE WARNING AGAIN SHOWED ON THE DASHBOARD. WHEN WE GOT TO THE SERVICE DEPARTMENT ON OCT 7, THE WARNING WAS SHOW2ING ON THE DASHBOARD. AFTER THE SERVICE INSPECTION, WE WERE TOLD THE PROBLEM WAS A LOW VOLTAGE CODE, THAT IT HAD BEEN RESET AND THE WARNING NO LONGER SHOWED WHILE THE CAR WAS AT A STANDSTILL IN THE SERVICE BAY. WITHIN 5 MILES OF LEAVING THE DEALERSHIP, THE WARNING REAPPEARED. WE RETURNED TO THE SERVICE DEPARTMENT AND THE PROBLEM WAS REEXAMINED. WE WERE THEN TOLD THAT THE PROBLEM WAS A BAD AIRBAG. IT WOULD TAKE 4 DAYS FOR THE NEW BAG TO GET THERE AND WE WOULD HAVE TO RETURN FOR THE REPLACEMENT.. WE DID NOT GET A NEW SERVICE STATEMENT PRINTOUT. THE WARNING AGAIN SHOWED ON OUR RETURN HOME.

WHILE DRIVING I NOTICED A BUS ABOUT 20 CAR LENGTHS IN FRONT OF ME THE BUS PULLED INTO A CUTOUT TO PICK UP AND DISCHARGE PASSENGERS. AS I ATTEMPTED TO PASS THE BUS THAT WAS OFF TO THE SIDE OF THE ROAD, THE VEHICLE SUDDENLY APPLIED THE BRAKES.

I HAVE PURCHASED HONDA CRV 2019 0N 02/18/2019. INITIALLY THE CAR PERFORMANCE WAS AWESOME. MY FIRST VISIT AT FIRST TEXAS HONDA ON 10/04/2019, TO FIX TYRE PUNCHER. WHEN PRIMARY TECHNICIAN REMINDED ME ABOUT SECURITY RECALLS THEN I ASKED TO FIX ALL THE 3 RECALLS (1. 2019 CR-V FI-ECU SELF SHUTDOWN SOFTWARE PRODUCT UPDATE, 2.2019 CR-V STEERING WHEEL CONTROLS & SRS SUB-WIRE SATEFY RECALL, 3. 2019 CR-V INCORRECT OWNER'S GUIDE NON-COMPLIANCE RECALL) SECOND VISIT AT THE SAME DEALER ON 10/17/2019 TO EXPLAIN ALL THE ISSUES I WAS FACING AFTER SECURITY RECALLS. THE REPORTED ISSUES ARE HIGH ENGINE NOISE, SLUGGISH ACCELERATION, STEERING WHEEL TIGHT AND BRAKE PEDAL FEELS VERY LOW WHILE APPLYING BRAKE. HONDA DEALERS DID NOT ACCEPT THE MAIN ISSUE WHILE IS HIGH ENGINE NOISE AND SLUGGISH ACCELERATION. THEY SIMPLY DENY SAYING NO ALERTS SHOWING ON THE DASHBOARD. RAISED SUPPORT CASES (GIVEN BELOW) WITH AMERICAN HONDA AND I FEEL I DID NOT GET RIGHT SUPPORT BECAUSE AMERICAN HONDA SAYS WE VALUE OUR CUSTOMERS BUT THEY SAY OUR AUTHORIZED DEALER SHOULD CHECK AND CONFIRM ON THE CAR ISSUE. BUT DEALERS NOT AGREE TO THE ISSUES, SIMPLY DENYING THE ISSUES. AMERICAN HONDA SUPPORT CASE NUMBERS: 1) 09952327 DURING OCT 2019. 2) 10214175 DURING FEB 2020. 3) 202888213 DURING DECEMBER 2020 BUT THE ISSUES WERE NOT RESOLVED. AS A THIRD PARTY REVIEW, I APPROACHED FIRESTONE, AUSTIN FOR INSPECTION THEY DID A TEST RIDE AND CONFIRMED WITH A REPORT ON THE ISSUES SLUGGISH ACCELERATION AND STEERING HARDNESS. BUT AMERICAN HONDA DENIED FIRESTONE INSPECTION REPORT AS THEY BELIEVE ONLY AUTHORIZED DEALER, WHO ARE NOT ACKNOWLEDGING THE ISSUES. IF ANY PERSON WHO DRIVE NEW HONDA CR-V AND TRY MY CAR THEY AGREE IN FIRST ATTEMPT THAT ENGINE NOISE IS HIGH AND THE CAR SPEED PICK-UP IS VERY POOR. I NEED HELP FROM NHTSA ASAP BCOZ MY NEW CR-V WHICH IS STILL IN WARRANTY BUT NO-BODY ACCEPTS THE CAR ENGINE ISSUE TO FIX IT.

GASOLINE LEAKING INTO THE ENGINE LUBRICATING OIL. WHEN I BOUGHT THE CAR THE DEALER ASSURED ME THAT HONDA HAD TAKEN CARE OF THE PROBLEM. I FEEL THAT A RECALL IS JUSTIFIED SINCE THIS WILL CERTAINLY LEAD TO SHORTER ENGINE LIFE AND COULD POSSIBLY LEAD TO AN ENGINE FIRE. I NOTICED THE PROBLEM AFTER CHECKING THE OIL AFTER A TRIP OF 500 MILES.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE PAUSING ON THE PASSENGER SIDE OF THE CONTACT'S VEHICLE CAUSED THE AUTOMATIC BRAKING SYSTEM TO ACTIVATE. AS A RESULT, THE CONTACT'S VEHICLE INDEPENDENTLY AND ABRUPTLY STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO FIRST TEAM HONDA (LOCATED AT 3444 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (757) 337-6597) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION AVOIDANCE SENSOR LENS WAS CONTAMINATED WITH ROAD DEBRIS. THE LENS WAS CLEANED AND THE VEHICLE WAS RETURNED TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE RECURRED WITHIN THIRTY MINUTES. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09924572. THE APPROXIMATE FAILURE MILEAGE WAS 7,200. *BF *TR

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUPERIOR HONDA OF OMAHA (4111 S 144TH ST, OMAHA, NE 68137, (402) 408-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT'S PARENTS OWN A 2019 HONDA CR-V. WHILE THE CONTACT'S MOTHER WAS DRIVING 35 MPH, SHE APPROACHED AN INTERSECTION AND THE BRAKES COMPLETELY FAILED. IN ORDER TO AVOID OTHER VEHICLES, THE DRIVER SWERVED OFF THE ROAD AND COLLIDED WITH A POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR OR AFTER THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S MOTHER WAS TAKEN TO THE HOSPITAL AND TREATED FOR WHIPLASH. THE DRIVER WAS ALSO TREATED FOR BACK AND NECK PAIN AS WELL AS ELEVATED BLOOD PRESSURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND WAS EVENTUALLY TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT DESTROYED. PRIOR TO THE CRASH, THE CONTACT'S MOTHER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE VEHICLE WAS SERVICED AT ROUTE 22 HONDA (75 US-22, HILLSIDE, NJ 07205, (973) 287-4742). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09923297. THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK TO OBTAIN MORE INFORMATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,175.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNNYSIDE HONDA (7700 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-5577) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER REVIEWING THE CARFAX INFORMATION FROM THE MANUFACTURER, THE CONTACT STATED THAT THE STEEL ROD IN THE STEERING COLUMN COULD CUT THROUGH THE CABLES AND CAUSE THE AIR BAGS TO DEPLOY. THE MANUFACTURER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STOKES HONDA NORTH (8650 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 572-4700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RE: NHTSA RECALL # 19V-383. MANUFACTURER RECALL # R4S DATED MAY 21, 2019. STEERING WHEEL CORE REPAIR. MY LOCAL HONDA DEALER, FLOW HONDA OF BURLINGTON, NC STILL DOES NOT HAVE PARTS/TOOLS FOR THE REPAIR AS OF SEPTEMBER 18,2019. THEY STATE THAT THEY DO NOT HAVE AN ESTIMATE WHEN PARTS/TOOLS WILL BE AVAILABLE. AS OF SEPTEMBER 24, 2019 I HAVE NOT HAD ANY PROBLEMS RELATING TO THIS RECALL. I AM REPORTING THIS BECAUSE I FEEL IT IS TAKING A LONG TIME FOR THE REPAIR TO BE PERFORMED FOR A RECALL OF THIS MAGNITUDE.

MY HUSBAND AND I WERE SITTING IN THE BACK SEAT OF OUR 2019 CR-V AND NOTICED THAT THE SEAT BELT INSERTS ON THE SEAT DIRECTLY BEHIND THE PASSENGER AND MIDDLE SEAT WERE IN THE WRONG POSITION. IN ORDER TO BUCKLE THE MIDDLE SEAT WE HAVE TO PULL DOWN THE STRAP FROM THE TOP AND CONNECT ONE BUCKLE DIRECTLY NEXT TO THE SEAT BELT INSERT FOR THE LEFT PASSENGER SEAT BELT. SO WHEN WE TRY BUCKLING BOTH THE MIDDLE SEAT AND THE REAR LEFT PASSENGER SEAT BELT THEY ARE TWISTED AROUND ONE ANOTHER, MAKING IT UNSAFE TO TRAVEL WITH THREE PASSENGERS IN THE BACK AT A TIME. WE HAVE GONE BACK TO HONDA IN ORDER TO GET THE ISSUE RESOLVED BUT WERE UNABLE TO DUE TO THE FACT THAT ALL OF THE 2019 CR-V MODELS WERE LIKE THAT. WE BELIEVE THIS IS A SAFETY ISSUE. WE OFTEN NEED TO TRAVEL WITH THREE PEOPLE IN THE BACK SEAT AND THIS IS TRULY AN INCONVENIENCE FOR US, ON TOP OF IT SIMPLY NOT BEING SAFE. WE DIDN'T THINK WE'D HAVE TO CHECK THE BACK SEAT SEATBELTS WHEN WE PURCHASED THE VEHICLE, WE'VE NEVER HAD AN ISSUE LIKE THIS IN ANY OF OUR PREVIOUS CARS.

We were driving on the interstate in Las Vegas with no cars in front of us for at least 300 ft when the Automatic Emergency Braking engaged fully. Scared us to death but luckily we did not get rear ended.

RECEIVED RECALL LETTER STATING PARTS WOULD BE AVAILABLE FOR FIX BY END OF MAY. NOW IT IS MID-SEPTEMBER AND WHEN MY HUSBAND CONTACTED THE LOCAL DEALER HE WAS TOLD "THERE IS NO FIX FOR THIS PROBLEM, AND NO PARTS TO FIX IT." THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO WAIT FOR A REPAIR TO A POTENTIALLY HORRIBLE PROBLEM.

UNDER CERTAIN LIGHTNING OR GLARE CONDITIONS, THE CR-V'S AUTOMATIC BRAKING COMES ON. IT RECENTLY HAPPENED TO ME ON THREE OCCASIONS. IN THE FIRST IT WAS ON THE T. R. BRIDGE, LEADING INTO DC, AT 7 AM, WHEN THE SUNLIGHT FROM THE EAST WAS CAUSING GLARE. THE CR-V BRAKED AUTOMATICALLY WHILE GOING AT ABOUT 45 MPH WHEN THERE WAS NO VEHICLE IN FRONT OF MINE. IN THE SECOND AND THIRD INSTANCES, IT WAS WHEN I WAS ON I-66 EAST ON THE OVERPASS OVER THE CAPITAL BELTWAY AT 8:30 PM TRAVELING AT ABOUT 55 MPH. THE CR-V'S "BRAKE" WARNING CAME ON WHEN THERE WAS NO VEHICLE IN FRONT OR NEXT TO THE VEHICLE. THE GLARE FROM THE OVERHEAD LIGHTING FOR THE HIGHWAY SIGNS IS QUITE STRONG IN THAT LOCATION. THIS IS A SERIOUS SAFETY ISSUE, SINCE THE VEHICLE CAN BRAKE WITHOUT WARNING IN THE MIDDLE OF A HIGHWAY AT HIGHWAYS SPEEDS, POTENTIALLY CAUSING THE DRIVER TO LOSE CONTROL OR TO BE REAR ENDED AT HIGH SPEEDS.

THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON A CLEAR ROAD. IT OCCURRED TWICE SINCE I'VE OWNED THE CAR. BOTH TIMES OCCURRED ON A WET ROADWAY. I DEDUCE THAT IT DETECTED CHANGED IN ROAD SURFACE COLOR ON AREAS THAT HAD ASPHALT PATCHES. NO INJURIES OR DAMAGE OCCURRED. I SUBMIT THIS AFTER READING ABOUT AN INVESTIGATION INTO TOYOTA'S AEB SYSTEM.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TURNED LEFT INSTEAD OF RIGHT. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S HUSBAND SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. PRIOR TO THE CRASH, THE CONTACT CALLED AN UNKNOWN DEALER ABOUT THE STEERING FAILURE AND WAS INFORMED THAT IT WAS NOT A LIFE OR DEATH SITUATION. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V694000 (EQUIPMENT). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE VEHICLE WAS ENGAGED IN PARK, WITH THE ENGINE TURNED OFF, IT ROLLED BACKWARDS AND WENT PART WAY OVER A WALL. IT STOPPED SUSPENDED ON THE WALL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO BILLY CRAFT HONDA (2634 LAKESIDE DR, LYNCHBURG, VA 24501, 434-385-6045), WHERE IT WAS DIAGNOSED AND REPAIRED OVER A 6 WEEK PERIOD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *JB

The contact owns a 2019 Honda CR-V. The contact stated that while his wife was seated in the passenger’s side front seat, the air bag sensor intermittently failed to recognize her in the seat causing the air bag off warning light to be illuminated. The contact notified the dealer of the failure and the dealer informed him that unless they could duplicate the failure, they could not diagnose or repair the vehicle. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 1,000.

Fuel contamination leads to the dilution of my engine oil. I perform my own oil changes, ensuring the engine is filled to 50% on the dipstick. Typically, after 4 to 5 months, the dipstick indicates the oil level at FULL due to fuel contamination. This causes me to change the oil to prevent excessive engine wear caused by dilution. This problem started ever since I purchased the SUV (2019 Honda CRV EX) new on 8/31/2019.

FUEL IS DILUTING ENGINE OIL. YOU SMELL GAS IN GARAGE AND HEAR THE VACUUM PUMP RUNNING THAT IS IN THE POLLUTION CONTROL SYSTEM. HIGHEST OIL LEVEL HAS BEEN 6.5 QUARTS DRAINED OUT OF ENGINE. RIGHT NOW IT TOOK 200 MILES TO INCREASE OIL LEVEL A HALF INCH ON DRIP STICK. CR-V PURCHASED 4-9-19. TOOK IN FIRST IN 8-27-19 FOR VACUUM PUMP RUNNING ON AND OFF WHILE VEHICLE WAS PARKED IN GARAGE. DEALER HAD NO IDEA WHERE THE SOUND WAS COMING FROM AND SENT US HOME. CONTINUES TODAY. *TR

The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged and the vehicle decelerated inadvertently. However, there were no other vehicles or objects around. The brake assist warning light was illuminated. The contact stated the failure had been reoccurring increasingly and it seemed like the Collision Mitigation Braking System (CMBS) was pulling the vehicle to the left each time it engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL BURRS SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. *JS

BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ABRUPTLY ON ITS OWN WITHOUT WARNING. AS A RESULT OF THE ABRUPT STOP, THE CONTACT'S CHEST STRUCK THE STEERING WHEEL. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,399.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

The contact owns a 2019 Honda CR-V. The contact stated while driving 60 MPH, the Collision Mitigation Braking System warning light illuminated; however, the closest vehicle to her vehicle was ten car lengths away; and there were no other vehicles nearby. The contact stated that the failure had been reoccurring intermittently while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000. Consumer stated since March 15, 2022 there have been three (3) additional incidents, activated the dash Emergency System braking notification and the audible alarm without reason. These occurred twice on March 17, 2002: one time traveling approximately 45 mph, and the second time traveling approximately 60 mph. The third time was several days later on March 23, 2022, traveling approximately 40 mph. Happened with no apparent reason for the system to have initiated the dash and audible sound warning. Consumer took it to the dealer, they test drove the car to see if the issue would occur during the test drive, unfortunately it did not.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). PERFECTION HONDA (LOCATED AT 2603 AMERICAN RD SE, RIO RANCHO, NM 87124, (505) 221-5084) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY SMITH HONDA (225 MIRACLE STRIP PKWY SW, FORT WALTON BEACH, FL 32548, (850) 812-3474) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HILLSIDE HONDA (13907 HILLSIDE AVENUE, JAMAICA, NY 11435, (718) 657-7810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING IN A LOCAL MALL AT A RATE OF 10-15 MPH WHEN THE EMERGENCY STOP FEATURE ENGAGED WITHOUT WARNING. THE CAR CAME TO A COMPLETE STOP, ALTHOUGH U HADN'T BRAKES. MY WIFE EXPERIENCED WHIPLASH DUE TO THE SEATBELTS SHE WAS USING. SHE WILL BE IN PT FOR THE NEXT MONTH. THE CAR WAS ONLY LESS THAN A MONTH OLD WHEN THIS HAPPENED. I REPORTED THE INCIDENT TO MY SALES CONTACT, WHO GAVE ME THE CONTACT INFORMATION FOR THE AGENCY GENERAL MANAGER. DESPITE MESSAGES I HAVE SENT TO THE MANAGER, I HAVEN'T HEARD FROM HIM. I WANTED TO MEET WITH HIM TO LEARN HOW TO AVOID ANY REPEATS. CAN'T BELIEVE HONDA REPS. WON'T DISCUSS THIS.

BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE.

I RECEIVED THE NHTSA RECALL NOTICE 19V-383 AND, WHEN I CALLED JOHN EAGLE HONDA (WHERE I BOUGHT THE CAR), THEY DID NOT HAVE THE REPLACEMENT PART AND DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. I CALLED THE NATIONAL HONDA HOTLINE AND WAS TOLD I HAD TO CALL ANOTHER DEALERSHIP TO FIND OUT IF THEY HAD THE PART AND, IF THEY DID NOT, TO CALL HONDA BACK AND THEY'D TRY TO HELP ME. THIS RUNAROUND IS OUTRAGEOUS, GIVEN THAT THE RECALL INVOLVES A POTENTIAL "UNCOMMANDED DEPLOYMENT OF THE DRIVERS AIRBAG". HONDA IS CALLOUSLY DISREGARDING THE SAFETY OF ITS CAR OWNERS AND I WANT THEM TO SEND REPLACEMENT PARTS IMMEDIATELY TO JOHN EAGLE HONDA IN DALLAS.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER STARTING THE VEHICLE, A FUEL ODOR CAME THROUGH THE VENTS AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED APPLE TREE HONDA (242 UNDERWOOD RD, FLETCHER, NC 28732, (828) 684-4400) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09773700. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

GOT A NOTICE IN THE MAIL EARLY AUGUST 2019 FOR A RECALL (NHTSA RECALL NUMBER 19V-383). CONTACTED THE DEALER I GOT THE CAR FROM RIGHT AWAY. SAID THEY HAD NO PARTS TO REPAIR IT AND WOULD CALL BACK WHEN THEY DO. I FOLLOWED UP A FEW WEEKS LATER, AND SAID THE SAME THING. TWO MONTHS NOW AND I'VE GOTTEN NO NOTICE OF PARTS GOING TO THE DEALER TO FIX THE RECALL.

HONDA OIL DILUTION - DRIVING THE CAR ON THE INTERSTATE AND THE ENGINE LIGHT CAME ON AND THE ENGINE SHUT OFF. PULLED OVER AND RESTARTED THE CAR. DROVE 2 MILES AND ENGINE SHUT OFF AGAIN. PULLED OVER STARTED CAR DROVE 100 FT AND ENGINE SHUT OFF AND EVERYTHING INCLUDING WHEELS LOCKED UP. CAR TAKEN TO HONDA DEALER AND THEY STATE THAT THE ENGINE RUNNING ON 3 CYLINDERS BECAUSE SPARK PLUG FOWLED UP. REPLACED SPARK PLUG. PICKED UP THE CAR DROVE IT 300 MILES AND ENGINE STUTTERED, DID NOT SHUT OFF AND BLUE SMOKE PLUMES CAME OUT OF EXHAUST. SHUT THE CAR OFF AND BLUE SMOKE WENT AWAY, DID NOT DRIVE THE CAR FOR ONE WEEK. DROVE CAR 100 MILES ON INTERSTATE, ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF. PULL OVER. RESTART THE ENGINE AND WAS ABLE TO DRIVE 50 MILES TO THE SAME HONDA DELEAR FOR THE FIRST TIME REPAIR. MECHANIC TELLS ME THAT THE OIL CASE WAS 1/2 QUART TOO MUCH. SOUND LIKE OIL DILUTION ISSUE. *JS

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPGIN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. CARBONE HONDA OF YORKVILLE (5009 COMMERCIAL DR, YORKVILLE, NY 13495, (315) 790-6106) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.