NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
LEFT CAR PARKED FOR 5 DAYS. NOTHING LEFT ON BUT BATTERY WAS DRAINED. NEEDED TO CALL A TOW TRUCK FOR A JUMP START. WHEN VEHICLE CAME BACK ON, ALARM SOUNDED AND ALL SAFETY SYSTEMS WERE OFF-LINE. SLOWLY THEY CAME BACK ONLINE AGAIN. ONLY 1,600 MILES ON IT. ALSO, LOCK AND UNLOCK NOT CONSISTENTLY WORKING ON VEHICLE. ALSO NOTED RADAR FOR FRONT AND BACK COLLISION DOES NOT WORK IN SNOW AND RAIN (SEE PICTURE).
PASSENGER SEAT AIRBAG IS DISENGAGED EVEN WHEN PASSENGER IS WELL OVER THE 65 LB WEIGHT LIMIT TO ACTIVATE IT. THIS IS HAPPENING OFF AND ON SO DIFFICULT TO TAKE TO DEALER TO FIX. HAPPENS WHETHER VEHICLE IS BEING DRIVEN OR NOT.
I AM HAVING THE SAME PROBLEM THE HONDA PILOT IS HAVING, MY INFOTAINMENT/RADIO HAS NOT WORKED SINCE I BOUGHT THE CAR ON MARCH 1ST. IT DOES NOT CONNECT TO APPLE CAR PLAY AND THE SCREEN SUDDENLY JUST GOES BLACK. IT PLAYS PANDORA SPORADICALLY BUT NEVER WORKS CONSISTENTLY.
PURCHASED 2019 HONDA CR-V ON FEBRUARY 9, 2019. DROVE ONLY TWICE IN THE FIRST 2 WEEKS. ATTEMPTED TO DRIVE FOR THE 3RD TIME (101 MILES ON ODOMETER) ON THE 2 WEEK ANNIVERSARY OF BUYING, FEBRUARY 23, 2019 AND THE CAR WAS COMPLETELY DEAD! HONDA SENT TOW TRUCK, DRIVER CHARGED BATTERY. TOOK INTO HONDA TODAY FOR INSPECTION, THEY CHECKED THE BATTERY AND ONLY THE BATTERY AND SAID IT WAS FINE, NOTHING MORE THEY COULD DO. I WOULD HAVE LIKED THEM TO CHECK AND SEE WHAT DRAINED THE BATTERY. THE CAR SAT FROM TUESDAY TO SATURDAY, I WOULD EXPECT IT TO START WITHOUT AN ISSUE. SPOKE TO SALES ASSOCIATE WHO SAID THAT NEW CARS TEND TO DRAIN THE BATTERY IF THE WINDSHIELD WIPERS ARE LEFT IN THE ON POSITION. I DON'T KNOW WHY THAT WOULD EVEN BE A POSSIBILITY BUT IF THAT IS A FACT IT SHOULD BE CORRECTED.
BATTERY KEEPS DYING AFTER 2 DAYS OF NOT USING MY CAR. I BROUGHT MY CAR TO A HONDA DEALER AND THEY CHECKED IT AND SAID THERE WAS NOTHING WRONG WITH IT. SO FAR THIS HAS HAPPENED 4 TIMES. I HAVE TO JUMP START THE EACH TIME
GAS IS IN THE ENGINE OIL. AS A RESULT OF THIS, THERE IS A GAS SMELL IN THE CABIN AS WELL.
ON SATURDAY, FEBRUARY 16, 2019 WHILE DRIVING ON A CLEAR AFTERNOON, WE WENT ONTO THE ENTRY RAMP FOR THE HIGHWAY TO RT 95 S. THE RAMP WAS NOT STRAIGHT AND HAD CURVES. WHEN AN ATTEMPT WAS MADE TO APPLY THE BRAKES TO SLOW FOR THE FIRST CURVE, THEY DID NOT RESPOND AS THEY SHOULD, THEY PULSED AND LOCKED. AT THE SAME TIME, THE DIGITAL DASH BEGAN DISPLAYING MULTIPLE WARNINGS OF SYSTEMS NOT FUNCTIONING INCLUDING BRAKE, EMERGENCY BRAKE, TRANSMISSION, POWER STEERING, TIRE PRESSURE, LANE ASSIST, CRUISE CONTROL, HILL ASSIST,, ETC. WITH DIFFICULTY WE WERE ABLE TO PULL ONTO THE GRASS SHOULDER OF THE HIGHWAY, THERE WAS NOT A BREAKDOWN LANE IN VIEW. WE TRIED SHUTTING THE CAR OFF AND RESTARTING, AND THE WARNINGS PERSISTED. I CONTACTED HONDA ASSISTANCE AND THEY SENT A TOW TRUCK. THE TOW DRIVER STATED HE HAD DIFFICULTY LOADING THE CAR BECAUSE OF THE BRAKES BEING LOCKED. AT THE HONDA DEALERSHIP, THEY ALSO COULD NOT RELEASE THE BRAKES TO OFF LOAD THE CAR.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 70 MPH, THE VEHICLE SHOOK, VIBRATED, AND BEGAN TO DECELERATE. ALSO, THE ELECTRIC PARKING BRAKE, TRANSMISSION, BRAKE SYSTEM, BRAKE HOLD, ADAPTIVE CRUISE CONTROL, COLLISION MITIGATION SYSTEM, ROAD DEPARTURE MITIGATION SYSTEM, BLIND SPOT INFORMATION SYSTEM, AND AUTO HIGH BEAM SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 800.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER TURNING THE VEHICLE OFF, THE BATTERY DRAINED AND THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO MIDDLETOWN HONDA (520 RT. 211E, MIDDLETOWN, NY) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY AN EPA MODULE INSIDE THE VEHICLE, BUT NO REPAIR WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100.
THE BATTERY IS REPEATEDLY DEAD AFTER A DAY OR SO IF NOT DRIVEN. THE DEALER SAYS A DRAW OF 0.500 AMP WAS FOUND FROM THE EVAPORATION DETECTION MODULE AND THERE NEEDS TO BE A SOFTWARE UPDATE TO FIX IT. THEY CANNOT GIVE ME ANY TIMELINE FOR THIS UPDATE OTHER THAN TO SAY "THEY ARE WORKING ON IT". IN THE MEANTIME, ANYTIME I DO NOT DRIVE THE CAR FOR A DAY OR TWO, I NEED TO GET A "JUMP" TO GET IT STARTED.
MY 2019 HONDA CR-V'S BATTERY DIES AFTER SITTING IN MY GARAGE FOR TWO DAYS. IT HAS ONLY 320 MILES ON IT.
I NOTICED GASOLINE SMELL INSIDE THE CAR DURING DRIVING, THE CAR HAD 150 MILES TOOK IT TO THE DEALER OF HONDA ON JANUARY 16TH THE SERVICE MANAGER EXAMINED THE CAR TOLD ME THERE WAS GAS IN THE OIL, AND TO RETURN BACK IF THE OIL INCREASES,AND AFFECTED THE DRIVABILITY AND ENGINE LIGHT TURNS ON. HE REFUSED TO GIVE ME PAPER WORK OF THE VISIT OR COPY OR THE REPORT PAPER HE HAD IN HIS HAND, I WENT AGAIN ASKING ABOUT THAT VISIT PAPERWORK HE SAID HE RAN SOME TEST ON THE CAR AND THERE IS NO PAPERWORK I REPORTED THE CASE WITH HONDA. THIS IS A SAFETY ISSUE THE OIL DILUTED WITH GAS AND THE LEVEL GOES HIGH THEN THE CAR CAN INSTALL ON ROAD
AFTER BUYING THIS NEW CAR I NOTICED TWICE GAS SMELL WHILE DRIVING I CHECKED THE ENGINE OIL IT SMELLS GAS I TOOK IT TO THE DEALER HE SAID THE OIL HAS GAS IN IT AND ADVISED ME TO WATCH THE LEVEL AND THE SMELL, BRING IT BACK IF ENGINE LIGHT TURN ON OR SMELL STRONG SMELL OF GAS AGAIN. THE IS UNSAFE TO DRIVE SINCE GAS LEAKS TO THE OIL THAT CAN CAUSE CAR TO INSTALL WHEN OIL LEVEL GETS TOO HIGH. ALSO GAS SMELL MAKES DRIVER AND PASSENGERS DIZZY AND INCREASES CHANCE OF ACCIDENT HONDA IS VERY LAZY TO ACT SINCE THIS IS 3RD GENERATION OF CRV EX WITH TURBO ENGINE. HONDA SAID THAT THIS CAN HAPPEN IN VERY COLD WEATHER AND WITH FREQUENT SHORT DRIVING I'M LIVING IN GEORGIA , NO EXTREME COLD AND I DRIVE MOSTLY ABOUT 15 MILES TRIPS THIS CAR IS DEFECTED AS MANY CRV CARS WITH TURBO ENGINE
VEHICLE WILL NOT WARM UP TO DEFROST WINDSHIELD ON COOLER/COLD MORNINGS WHEN RUNNING AT IDLE., COLD AIR BLOWING INTO CABIN EVEN AFTER DRIVING AT HIGHWAY SPEEDS FOR 30 MINS. AFTER DRIVING FOR 30 MINS + ENGINE WILL SOMETIMES WILL BE AT NORMAL OPERATING TEMP. WHEN COMING TO A LIGHT AFTER THIS DRIVING TIME ENGINE TEMP GAUGE WILL DROP TO LOW.-TEMPS INSIDE CAR GO TO COLD. THIS HAS BEEN AN ONGOING SITUATION SINCE PURCHASE NEW IN JAN 2019, WE LIVE IN MAINE. GOING TO THE DEALER FOR THIS PROBLEM. ONLINE INVESTIGATIONS BRING UP THIS ISSUE SINCE 2017 WITH THE CR-V WITH THE 1.5L ENGINES-WILL NO DEFROST THE WINSHEILDS.
IF THE CAR SITS FOR 2-3 DAYS WITHOUT RUNNING THE BATTERY DRAINS AND DIES COMPLETELY. WE HAVE BEEN TOLD THAT IT IS RELATED TO AN EVAC TEST THAT IS PERFORMED 5 HOURS AFTER THE CAR IS SHUT OFF. APPARENTLY HONDA IS AWARE AND IS WORKING ON A SOFTWARE UPGRADE.
VEHICLE BATTERY WAS DEAD AFTER THE SUV SAT UNUSED FOR 2 DAYS WITHIN 3 WEEKS AND 300 MILES OF OWNERSHIP. THIS HAS OCCURRED OVER 6 TIMES IN 3000 MILES. BATTERY HAS BEEN REPLACED BY THE BATTERY TWICE AND IS NOW ON ITS THIRD BATTERY. DEALER NOTES THIS PROBLEM EXISTS ON ALL 2019 CRV'S DELIVERED TO-DATE AND THAT THEY DO NOT YET HAVE A SOLUTION.
IF THE CAR SITS FOR 24 + HOURS THE BATTERY DIES, I HAVE HAD THIS HAPPEN 6 TIMES NOW. CALLED DEALER 3+ TIMES, BROUGHT IT IN THEY FIRST SAID IT WAS THE BATTERY (WHICH WE ALL KNEW IT WAS NOT) BUT THEY PUT IN A NEW ONE THEY SAID. ANYHOW AS YOU ALREADY KNOW THIS IS AN ELECTRICAL ISSUE THAT NEEDS TO BE FIXED A.S.A.P.. DEALER NOW TELLS ME HONDA IS WORKING ON A FIX BUT IN THE MEAN TIME I HAVE HAD TO HAVE THE CAR JUMPED AND PAID FOR THIS AS WELL IT'S A MAJOR NUISANCE I WANT FIXED VERY SOON OR WANT MY MONEY BACK AND I WILL BUY ANOTHER CAR. THIS HAS BEEN GOIN ON SINCE I BOUGHT THIS CAR DEC. 28TH 2018
EXTENSIVE WHITE SMOKE OUT OF EXHAUST PIPE WHEN STOPPED AT CITY TRAFFIC LIGHT. BURNT OIL SMELL. COULD NOT ACCELERATE ABOVE 23 MILES PER HOUR IN TRAFFIC. EVERY SYSTEM FAILURE MESSAGE DISPLAYED. PURCHASE CRV NEW FROM HONDA DEALER IN MARCH, 2018. HAS 2,634 MILES ON IT. HAD BEEN START/STOP DRIVING FOR ABOUT 2 HOURS IN LOCAL CITY TRAFFIC RUNNING ERRANDS.
PURCHASED 12/28/18. AFTER DRIVING HOME FROM DEALER(60 MILES) CAR WAS NOT USED FOR 2 DAYS. TRIED TO START CAR AND BATTERY WAS DEAD- TOTALLY DRAINED. CALLED ROADSIDE SERVICE WHO STARTED BY QUICK CHARGING BATTERY. BROUGHT TO DEALER WHO INSTALLED TRICKLE CHARGE ON BATTERY AND TOLD ME TO PLUG IN CAR EACH NIGHT TO AVOID BATTERY DRAIN. THEY HAD ALSO CHANGED TO A NEW BATTERY. AFTER FIRST BATTERY FAILURE 5 ADDITIONAL TIMES IT FAILED. DEALERSHIP THINKS A HONDA AMERICA WILL ISSUE A CORRECTIVE SERVICE BULLETIN DURING MARCH 2019. ALSO, DEALERSHIP IS AWARE OF 4 ADDITIONAL 2019 CRVS WITH THE SAME PROBLEM.
MOTOR OIL SMELLS LIKE GASOLINE AFTER ONLY 139 MILES. HONDA CHANGED OIL AND GASOLINE SMELL IN OIL RETURNED AFTER ONLY 50 MILES. CAR DRIVEN UNDER NORMAL CIRCUMSTANCES.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). EAST COAST HONDA (8756 US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
THE 2019 HONDA CR-V TOURING VEHICLE HAS EXPERIENCED GASOLINE CONTAMINATION OF THE ENGINE OIL DUE TO AN ISSUE WITH THE ENGINE DESIGN. THE ABNORMAL LEVELS OF GASOLINE CONTAMINATES HAS BEEN VALIDATED THROUGH A THIRD-PARTY LAB TEST. THE DEGRADATION OF THE LUBRICATING PROPERTIES OF THE ENGINE OIL RESULTS IN ENGINE PERFORMANCE AND IN-CABIN AIR QUALITY ISSUES. THE VEHICLE HAS BEEN TAKEN INTO THE MANUFACTURER'S SERVICE DEPARTMENT, HOWEVER, THEY HAVE INDICATED THAT THERE IS NO FIX FOR THIS ISSUE AT THIS TIME UNLESS YOU LIVE IN SPECIFIC STATES WHERE THE FIX IS BEING OFFERED. THIS IS A KNOWN INTERNATIONAL ISSUE WITH THIS VEHICLE TYPE AND HONDA HAS ACKNOWLEDGED THAT THIS IS A PROBLEM. SOME REPORTS INDICATE THAT CONSUMERS HAVE EXPERIENCED SEVERE VEHICLE PERFORMANCE ISSUES (I.E., STALLING) AS WELL AS HEALTH RELATED ISSUES DUE TO SUPER STRONG GASOLINE ODORS IN THE CABIN OF THE VEHICLE. THE REDUCED LUBRICATION QUALITY OF THE ENGINE OIL DUE TO THE ENGINE DESIGN ISSUE HAS LONG-TERM PERFORMANCE INDICATIONS.
EXCESS OIL FUEL IN ENGINE BROUGHT TO DEALER THEY SAID NO PROBLEM ONLY IN COLD STATES I LIVE IN CALIFORNIA. HAD TO PAY TO CHANGE OIL EVEN THOU MANUAL SAYS DO NOT OVER FILL THE SAME DEALER HAD CHANGED OIL BEFORE AND DID NOT OVERFILL.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CURRY HONDA (767 MEMORIAL DR, CHICOPEE, MA 01020, (413) 593-6721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MOTOR CAR COMPANY (1111 TROY SCHENECTADY RD, LATHAM, NY 12110, (888) 600-3013) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS