2024 Honda CR-V Air Bags & Restraints Problems

The contact owns a 2024 Honda CR-V. The contact stated that the passenger’s side rear seat belt failed to remain secured inside the buckle. The contact stated that the seat belt sensor remained illuminated, and the seat belt was not secured. The Part Number was 6155974. The dealer was contacted and confirmed that the part was not covered under warranty. The manufacturer was informed of the failure and directed the contact to the dealer for the vehicle to be inspected and repaired. The failure mileage was 39,715.

I placed a bid on a vehicle at the co-part location in [XXX] . I reviewed the damage etc. and found it to be an acceptable risk. It was advertised that the car was in an accident with the passenger side and front grill damage. here was allegedly no damage to the motor and most importantly the airbags had not deployed. It was being sold with a salvaged title. Knowing these issues, I purchased the vehicle, had it towed to Miami and began the repairs. I purchased all genuine Honda parts from the dealer and still I could not have all of the lights reset. Upon taking it to another dealership, I learned that my rear seatbelts needed to be replaced, as well as all of the airbags as they had been cut out of the vehicle and the areas where they were located have been closed using drywall screws, some of which are still there. The described condition of the vehicle directly influenced my decision to purchase this vehicle. The lack of airbags could not be discovered from an inspection. I spent over 27,000 to purchase and repair this car as I believed that it was a newer car with much longevity. I was misled by the offer from Copart, and the actions of this company amount to deceptive business practices and possibly even fraud in the inducement. The description of the vehicle and its condition, specifically that the airbags were not deployed, led me to believe that the car was as described. Copart either knew or should have known based on the information provided from the lien holder/insurance that either the airbags had all deployed, and those would have been shown in the photos or that they were still in the car and somehow went "missing" while in the custody of copart. Copart knew this and yet they continued to advertise the airbags as intact. Copart knew that the condition of the car was worse than advertised and that the "as is" terms do not shield copart from the liability of this misrepresentation as this was apparently intentional or reckless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The driver seatbelt mechanism when clipped is shaped in such a way that it presses on the driver hip joint causing nerve damage, pain, numbness in the pain and back. Because of the seatbelt mechanism shape and placement, seat adjustments cannot be made sufficient to alleviate the pain without impairing the driver’s ability to see over the steering wheel and/or reach the pedals.

The contact owns a 2024 Honda CR-V. The contact stated that while driving at approximately 75-80 MPH, the contact rear-ended another vehicle in front. The air bags did not deploy. The impact caused soreness in her chest and lower back; however, medical attention was not received. A police report was filed. The vehicle was towed to the collision center but was not yet diagnosed or repaired. The vehicle was not deemed totaled by the insurance company. The dealer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300. The VIN was unavailable.