NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.
Lane keeping/departure function could easily lead to an accident IMO. 1. Operation is either somewhat random, or uses complex rules to determine how to behave in differing circumstances, making it feel unpredictable. 2. Steering correction force can last too long, resulting in over-correction (could push you into oncoming traffic). 3. "Normal" setting is virtually useless—no correction until one is almost half into opposing lane. 4. On a road with no outside line, the feature could easily push the car off the road.
Road Departure Mitigation Error See Dealer Followed by Lane Departure Error See Dealer when making sharp left or right out of a parking space or backing out of a parking space and making hard left turn or right turn. There are numerous comments on Honda Blogs and Reddit but the local Dealership Pohanka Honda of Salisbury says they can't fix it unless it shows an error- online it looks like the RDM software and camera and sensor get confused when starting and making hard left or right turn - it does not happen anytime during the drive and I drive 1000 miles a week and in and out of car 15 to 20 times a day and it can happen as much as 4 to 5 times when starting - so it is intermittent- they gave me a loaner 2025 Honda CRV non Hybrid and no issues and my wife just bought a 2026 Honda CRV non Hybrid and no issues. From what I see is local dealers are not reporting it to Honda corporate as they cannot find an error code and just write it up as a software glitch- so if no one is reporting it from the dealerships Honda will not know how many vehicles are having this issue and won't find a fix - says there has been a steering box recall on some Hybrids but not this vin, also says it can be the sensor or sensor brace or the camera and finally the software , Highly irritating since i am in the car so many hours a day - regular drivers to a work location and back home may never have this issue - I have gps in my car and a video clip of the error and can show you both - also there was a service bulletin regarding this issue when backing and not sure that software was updated in my car- i was told no errors , all software is up to date and picked the car up 6:30 pm 10 15 and by 1:00 pm 10 16 the error showed . Please help me as it has been August 2023 with this issue and may dealership visits.
The Reverse camera unit is turning black and white often (while randomly it's switching to color). The sudden change in the image coloring is distracting me a lot while I'm driving. I had taken the vehicle back to dealership the immediate day after I bought my vehicle, they were able to reproduce it and asked me to leave the vehicle and after a week I was told the case is with Honda as there are many complaints across many vehicles, while dealer is waiting for Honda's solution and I was asked to take my vehicle. With no date for the fix, it's frustrating & puts me in lots of mental pressure. I've email thread with dealership if there needs any additional proof.
Driver side mirror vibration & shaking, blurry and hard to see from that mirror. Hood vibrating at highway speeds
The steering is real jerky and hard to drive. The dealer said on 11/13 that it was unsafe to drive. Part is on back order. Now they say it might be April.
The contact owns a 2024 Honda CR-V. The contact stated while reversing, the rearview camera displayed a black and white image while the weather was warm, and displayed colored images during winter. The vehicle was taken to the dealer, where the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 1,000.