2026 Honda CR-V Complaint Log

Driver's side mirror cracked at the first hint of cold weather in our area. The crack makes it difficult to change lanes and affects the lane assist warning. There are numerous reports of this problem, and Honda will not admit it when there is no damage to the housing.

The driver side mirror become blurry when driving over 70 mph as the mirror begin vibrating.

Steering wheel experienced electrical loss on highway. electrical assisted steering wheel.

1. Google Maps does not work in AppleCarPlay like it does in the 2025 models. The car speed bounces between certain numbers and the speed seriously lags speed numbers are not bouncing. This is a safety issue because there is not a single navigation application that works on that CarPlay and I then have to rely on my phone again which can be distracting. 2. The fuel economy is much worse than stated in Honda literature. The freeway mpg is not 31 but 26.

I own a new 2025 Honda CR-V purchased from Honda of Concord (Hendrick Automotive Group, Concord, NC). At around 220 miles, the vehicle’s dashboard displayed major safety warnings: “Collision Mitigation Braking System Problem” and “Adaptive Cruise Control System Problem.” Soon after, a very strong burning smell—similar to fire or overheated brakes—came from the vehicle. When I brought it to Honda of Concord, the service advisor (Ashley Petisce) initially refused to accept or log my safety complaint. She only agreed to inspect the car after I stated that I would hold Honda and the dealership responsible if an accident occurred. Later that day, she also told me the burning smell was normal and would “go away after driving more,” which was alarming given the severity of the odor. After finally inspecting the car, the dealership found that both front rotors, pads, and calipers were defective and required replacement on this brand-new vehicle. When I requested that all related safety sensors (ACC, CMBS, radar, and cameras) be checked after the brake repair, the same advisor said she would “only check what policy allows,” meaning only the brakes, and no further sensor or system testing would be done. This raises serious safety concerns. The initial refusal to inspect could have resulted in brake failure or fire. The defective brake components indicate a potential manufacturing defect, and the disabled safety systems create an immediate crash-risk condition. The dealership’s refusal to confirm sensor functionality after the repair leaves the vehicle’s safety systems unverified. I request that NHTSA investigate whether other 2025 Honda CR-V vehicles have similar brake or sensor defects and whether Honda’s dealer network is properly following safety-reporting procedures.

Vehicle's Apple Carplay was not able to sync with my Apple I-phone. Dealer salespeople and service technicians were not able to sync their own phones either. This seems to be a systematic problem on 2025 and newer Honda motor vehicles. My Honda CRV is currently in the dealerships service departments possession. My loaner vehicle ( 2026 Honda Odyssey) also had the same problem. I could not sync my I-phone into the loaner car. Two different cars from Honda with the same problem that I personally experienced. I believe that this is a huge safety issue. If a driver needs to keep their eyes on the road, they should be able to keep communications available by not looking at their cell phones.

My car's steering wheel started making a noise when turning at around 2,000 miles per hour, and the steering wheel became very heavy when turning. I took it to the Honda service center twice. The first time, they told me there was nothing wrong with the car. The second time, they fixed the noise, but the heavy steering problem remained. When I drive at around 25/35 mph in a 25-35 mph zone, the steering wheel becomes very heavy, and it becomes extremely heavy above 50 mph. The Honda service center can't solve the problem, but I'm very worried about the possibility of an accident.

The contact owns a 2026 Honda CR-V. The contact stated that while driving 45 MPH with the Forward Collision Avoidance: Adaptive Cruise Control feature activated, the vehicle independently decelerated unintendedly. The vehicle resumed normal driving operation immediately after the failure. The vehicle was taken to a dealer, where the contact alerted a service technician that the Forward Collision Avoidance: Adaptive Cruise Control failure was an issue with the Apple CarPlay feature. The service technician acknowledged that the Apple CarPlay feature was a known issue and linked the adaptive cruise failure with that same defect. The service technician reset the software to the original factory settings to correct the failure. The manufacturer was notified of the failure and acknowledged that the Apple CarPlay failure was a known issue. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 200.

The contact owns a 2026 Honda CR-V. The contact stated that the infotainment system screen occasionally turned black or would freeze, which prevented the driver from having access to systems or safety features that could only be engaged through the infotainment system. Additionally, the contact stated that the rearview camera image was black due to the failure. The contact stated that while driving approximately 60-65 MPH, the contact heard a male voice coming from the infotainment system. The contact realized that a voicemail message that a customer had left to the contact several weeks prior was playing. The contact stated that the failures occurred intermittently but had become more persistent. The vehicle was taken to the dealer, where it was diagnosed and determined that a software update for the infotainment system was needed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 28,000.

Wireless CarPlay – Siri Message Playback Cuts Off Mid-Sentence Vehicle: 2026 Honda CR-V EXL Symptom: When connected to wireless Apple CarPlay, Siri begins to read incoming text messages (“John says…”) but cuts off after a few words, as if the message has ended. Wired CarPlay works correctly and reads the full message. Troubleshooting Done: •iPhone tested on latest iOS, Siri voice re-downloaded. •Wireless CarPlay connection reset and re-paired. •Issue confirmed to occur only in wireless mode; wired mode works. •Multiple long messages tested; same cutoff point occurs.

The CRV is exhibiting enormous heat reflection when driving in the Sun with temperatures at 80F. The windshield has issues with light streaks when it rains a little. Heavy condensation and dirt build up on exterior of the windshield causes driving very difficult and unsafe on the road.The windshield has light distortion or blurry vision. The windshieldwipers do not clean the windshield and leaves a lot streaks on it which distorts the vision. I reached out Honda and the dealership Hendrick Honda on day two of the delivery of the car. Honda is very unresponsive and never ever tried to solve the issues. They challenged me to report the you guys as well by stating nothing will happen on my complaint to you. I paid over 41000 dollars for the car to fear driving it due safety concerns. I request the Authorities to look into this matter and direct Honda to fix my car issues. Any help is greatly appreciated. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Re; Honda CR-V Ex-LVIN: [XXX] Purchased [XXX],From Auto Nation Honda, Dulles, VA I have noticed an issue with the windshield wipers and the timing of the water disbursement, where more than half of the windshield, on the right side, does not get water. When operating, the blades start moving from right to left. The right blade passes by about 55% of the glass before the water begins to disperse. The left blade moves to the edge of the glass, and the water is disbursed for the last 2 or 3 inches of the glass and providing no help for the rest of the windshield. This is a Major Safety Issue, especially during the winter months with snow, salt or sand on the road and other cars spraying all that on my windshield while more than half of the windshield is not receiving water to help clean it. I understand this system is fairly new on some models, and I am sure other buyers may have experienced the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Windshield delaminating one week into ownership.

Driver side mirror vibrates at highway speeds causing blurred image. The housing is secure but the mirror itself begins to vibrate at 50mph making it difficult to see the approaching traffic. The vibration and blurred vision gets worse as speed increases. I've had it up to 75mph and the mirror looks quite blurry and additionally unclear if the road is bumpy. It is difficult to see what is behind and beside me which is a safety concern especially when trying to switch lanes. The passenger side mirror is fine. The Honda dealer took it for a test drive and was able to duplicate the issue. They also took all of the similar models on the lot for a ride and had the same issue. They tried to fix the existing assembly but it seems worse now. They are ordering a replacement mirror and housing to install and see if it fixes it. They also told me that it may be the how the car is which I know is inaccurate. The existing assembly is available for inspection though I'm guessing the dealership will take it when it gets replaced. The issued occurred the first time I got on the highway after I purchased the car new.