2011 Honda Element Complaint Log

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, SHE HAD NOTICED THAT AN EXTENSION LADDER AND DEBRIS HAD LANDED IN THE MIDDLE OF THE ROAD. IN ORDER TO AVOID THE OBJECTS, THE CONTACT AND THE DRIVER BEHIND HER ATTEMPTED TO MAKE THE SAME TURN AT THE SAME TIME INTO THE RIGHT LANE WHICH CAUSED A COLLISION. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY UPON COLLISION. THE DRIVER SIDE SEAT BELT ALSO FAILED TO RELEASE UPON DEPRESSION OF THE DRIVER SEAT BELT BUTTON. DUE TO THE FAILURE, THE CONTACT WAS TRAPPED IN THE DRIVER SEAT AND HAD TO BE CUT OUT OF THE VEHICLE BY THE COUNTY ROADSIDE ASSISTANCE. BOTH DRIVERS WERE TREATED AT THE SCENE AND HAD THEIR VITALS TAKEN, NEITHER DRIVER NEEDED FURTHER MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED AT SCENE. DUE TO THE ACCIDENT, THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP WHERE IT REMAINED UNDER INVESTIGATION. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

ALUMINUM STEERING WHEEL 'HUB SUPPORT MOUNTING BRACKET' HAS CRACKED AND IS BROKEN IN TWO PLACES. THIS HAS HAPPENED OVER A TIME PERIOD DURING NORMAL USAGE OF MY VEHICLE. THE STEERING WHEEL IS WOBBLEY AND LOOSENED. HONDA DEALER SERVICE DEPARTMENT DISASSEMBLED AND REVIEWED COMPONENTS OF STEERING WHEEL AND TOLD ME THAT IT WAS NOT SAFE TO DRIVE. I WAS TOLD THAT IF THE REMAINING TWO BRACKET SPOKES CONTINUED TO FATIGUE AND ACTUALLY BROKE, WHILE I WAS DRIVING MY VEHICLE, I WOULD BE HOLDING MY STEERING WHEEL IN MY HANDS AND WOULD NOT HAVE ANY STEERING CONTROL OF MY CAR. THIS IS UNSAFE AND DANGEROUS. THE DEALERS SERVICEMEN TOLD ME THAT THEY WOULD NOT DRIVE THIS CAR IF IT WAS THEIR'S. I WAS GIVEN A COST ESTIMATE FOR THE PART OF $800 PLUS THE COST OF LABOR. I BELIEVE THAT THIS PART IS DEFECTIVE DUE TO IMPROPER ENGINEERING/DESIGN AND MATERIAL SPECIFICATIONS PROPOSED IN THE FABRICATION OF THIS PART. I BELIEVE THAT THIS IS A CONSUMER SAFETY HAZARD THAT MUST BE REVIEWED BY NHTSA BEFORE PEOPLE ARE INJURED OR KILLED IN AN ACCIDENT.

THERE ARE TWO INDICATOR LIGHTS FOR AIR PRESSURE THAT COME ON AND STAY ON WITHOUT CAUSE (PRESSURE IS NORMAL) "TPMS" AND A SYMBOL. IT IS A DOCUMENTED PROBLEM AMONG OWNERS ONLINE IN GROUP DISCUSSIONS. IN ADDITION, THE SUSPENSION IS FAULTY IN THAT AN UNEXPLAINABLE "CRACKING" AND SLICKING NOISE HAS BEEN DULY DOCUMENTED AMONG OWNERS IN THE FRONT TIRES. SEVERAL HAVE REPORTED THIS WITH AN EFFECTIVE WARRANTY BUT OTHERS HAVE THE ISSUE POST-WARRANTY EXPIRATION. THIS SHOULD MANDATE A RECALL AS IT PRESENTS A SERIOUS SAFETY HAZARD FOR THE DRIVER AND ALL OTHERS ON THE ROAD. THE CRACKING NOISES CAN BE HEARD WHEN THE VEHICLE ISTARTS MOVING FROM A STAND STILL POSITION. OWNERS OF THE ODYSSEY HAVE ALSO REPORTED THIS PROBLEM ON ONLINE FORUMS.

TAKATA RECALL: I WAS ADVISED THAT IT WOULD POSSIBLY TAKE LONGER THAN A 3 MONTH WAIT UNTIL THE REPAIR KIT EVEN ARRIVED AT THE FACILITY DUE TO THE FACT THAT THEY "DON'T MAKE THAT VEHICLE ANY MORE" AND WAS TOLD TO HAVE MY FAMILY OF 4 RIDE IN THE REAR SEATS FOR SAFETY ISSUE. IT IS A 4 SEAT VEHICLE. HAVE LEFT MESSAGE WITH SERVICE MANAGER AN NO RESPONSE. THIS TIME FRAME IS UNACCEPTABLE AND IF IN AN ACCIDENT, ACCORDING TO THE VIDEO ON YOUR WEBSITE, COULD CAUSE INJURY OR DEATH TO MY FAMILY.

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL: REPLACED DRIVER SIDE AIRBAG 2 YRS AGO WHEN NEWS BROKE. DEALER WOULD NOT REPLACE PASSENGER SIDE AS HONDA AMERICA REFUSED TO PAY FOR IT. NOW HONDA ISSUES RECALL ON PASSENGER SIDE AIRBAG, STATING NO ONE SHOULD SIT IN PASSENGER SEAT UNTIL REPAIR. CALLED DEALER, HONDA AMERICA HAS NOT STOCKED PARTS. SO ESSENTIALLY THEY IGNORED DANGER TWO YEARS AGO, AND BY SAYING DON'T SIT THERE, ARE TRYING TO BLAME VEHICLE OWNERS AND DUCK LAWSUITS. AND DIDN'T STOCK ENOUGH PARTS? SOUNDS LIKE THEY WANT CARS OFF THE ROAD, DO NOT WANT TO FIX, AND ARE PUTTING PEOPLE IN DANGER.

TAKATA RECALL MY COMPLAINT IS THAT WE RECEIVED THE LETTER FROM HONDA IN JULY 2016 ABOUT THE AIR BAG RECALL. THE LETTER ADVISES US TO AVOID HAVING A PASSENGER SIT IN THE FRONT SEAT. THAT IT'S NOT YET REPAIRED IS JUST AGGRAVATING. FOR SIX MONTHS, WE'VE HAD TO AVOID A FRONT SEAT PASSENGER, OR FEEL GUILTY ABOUT THEM SITTING THERE. THIS HAS CURTAILED OUR USE OF AND ENJOYMENT OF OUR VEHICLE. THE LETTER SHIFTED RESPONSIBILITY FROM TAKATA AND HONDA -- TO US, THE CAR OWNER. THIS IS NOT RIGHT. *TR

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SUN VISOR WILL NOT STAY UP AND IS BLOCKING VISIBILITY OF THE ROAD AHEAD. AFTER LOOKING ONLINE I SEE THAT THIS IS AN ONGOING ISSUE WITH SIMILAR MODELS OF HONDA. IT SHOULD BE A SAFETY RECALL FOR HONDA AS IT MAY CAUSE AN ACCIDENT. *JS

THE DRIVER SIDE, FRONT WINDOW SPONTANEOUSLY EXPLODED IN ON ME WHILE DRIVING ON THE HIGHWAY. THERE WAS NO EVIDENCE THAT ANY OBJECT STRUCK THE WINDOW. IT JUST EXPLODED. *JS

REPEATEDLY SINCE I HAVE OWNED THE VEHICLE, THE TRACTION CONTROL AND CHECK ENGINE ICONS WILL COME ON AND THE VEHICLE WILL LOSE POWER. IT HAS BEEN IN THE SHOP SEVERAL TIMES BUT THEY CLEARLY ARE GUESSING. IT HAPPENED MOST RECENTLY JUST LAST WEEK. IT USUALLY HAPPENS UPON STARTUP, BUT SOMETIMES WHILE DRIVING ALSO. SOMETIMES RESTARTING THE CAR MAKES THE ICONS GO AWAY, SOMETIMES NOT. *TR