2013 Honda Fit Brakes Problems

TL* THE CONTACT OWNS A 2013 HONDA FIT. WHILE DRIVING 5 MPH IN REVERSE, THE CONTACT INADVERTENTLY DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT WAS UNABLE TO BE STOPPED. THE VEHICLE SLID ACROSS THE STREET AND WENT THROUGH A NEIGHBOR'S BACK YARD FENCE BEFORE LANDING ON A SNOW EMBANKMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TOWED TO IDE HONDA (875 PANORAMA TRAIL S, ROCHESTER, NY 14625, (585) 586-2820) FOR DIAGNOSTIC TESTING AND REPAIRS. THE VEHICLE WAS NOT DIAGNOSED, BUT HONDA INFORMED THE CONTACT THAT NO FAILURES WERE FOUND. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF THERE WERE ANY INJURIES REPORTED. THE FAILURE MILEAGE WAS 49,000.

WHEN I PURCHASED THE CAR ON MAY 31ST 2013 THE BRAKES SEEMED MUSHY. WHEN I TOOK IT IN 3 MONTHS LATER TO THE DEALER TO HAVE A TIRE FIXED (NAIL) THEY SAID THEY CHECKED BUT SAW NOTHING SO I ASSUMED THIS WAS THE WAY THE BRAKES SHOULD BE. A FEW TIMES WHEN I HAD TO BRAKE HARD THE WHOLE CAR SHUDDERED AND AGAIN THEY SAID NOTHING WAS WRONG. SO HERE WE ARE AFTER 15 MONTHS LATER AND I HAD THE BRAKES CHECKED AGAIN AS THEY WERE SQUEAKING A BIT. MY MECHANIC SAID THEY WERE OK, THEN A WEEK LATER AROUND OCT. 9TH THE BRAKES BEGAN TO SCREAM METAL ON METAL IT SOUNDED LIKE TO ME. SO I CALLED THE CUSTOMER CARE PEOPLE AND ASKED ABOUT A WARRANTY FOR THE BRAKES AND WAS TOLD "OH YES LOTS OF PEOPLE HAVE THE SAME PROBLEM WITH THAT PARTICULAR CAR, BUT IT IS NOT IN THE WARRANTY." NEEDLESS TO SAY I WAS A BIT UPSET AND TOOK IT TO MY MECHANIC WHO REPLACED THEM ($335) AND SAID THAT THERE WAS NO SPRING TO SEPARATE THEM AND IT WAS DONE IN THE FACTORY SO THEY SEIZED UP. I CAN'T IMAGINE WHAT MIGHT HAVE HAPPENED IF THIS WASN'T CAUGHT WHEN IT WAS AND I CONSIDER THIS A HUGE SAFETY PROBLEM. I DON'T KNOW HOW YOU WOULD GO ABOUT WARNING PEOPLE BUT I DECIDED TO MAKE YOU AWARE OF MY EXPERIENCE. *TR