2023 Honda HR-V Complaint Log

While sitting at a stoplight, with no cars near me, I heard a shatter sound. My rear window glass has shattered for an unknown reason. I verified nothing had hit it. It was lightly raining, and I previously had the rear window defogger on.

On August 1 at approximately 6:30 am I was traveling on Dorchester Rd. in Summerville, SC when I suddenly heard a loud POP noise and saw the hole in my rear windshield and that it had shattered. There was one person traveling behind me and no one in front so there was no debris from either cars. When I pulled over I called the police and they quickly responded and were concerned as I was, thinking I had been shot at. Upon further investigating, we learned that this is a "known" 2023 Honda HRV problem, after researching NHTS website. I contacted a local dealership but could not get any response other than there was no recall for the vehicle. Fortunately I was able to work with my insurance company to get it replaced, but not until a week later! I did use my rear defrost before leaving as there was some condensation on my rear window. This was a very scary situation and could have caused me to wreck or had I had a passenger in the back, they could have been injured. Very disappointed to read the number of reported incidents but no action is being taken. Having worked at Honda R&D for 32 years this is just not the Honda response one would expect.

steering feel sticking after 45 minutes driving.

I was driving home from work, heard a loud boom and then noticed my rear windshield had shattered and there was a big hole. This startled me and almost caused me a panic attack which could have led into an accident. This had happened while the rear defrosters were in use during light rain and 75 degrees weather at about 9:40 pm. I immediately inspected the damages and for a possible cause but did not find anything unusual. The damages can be described as a hole approximately 10in x 10in and the edges falling off. Black trash bag is currently covering the window until I can figure out what to do.

I was parked in my car while talking to my friend and suddenly a loud smashing noise came from behind me. Then I heard a crackling sound and got out to look and my rear windshield had shattered. There was nothing around that made contact or caused it. The rear defrosters were on at the time of the incident.

While in park at a drive thru we heard a loud bang. The rear windshield shattered. No foreign objects could be located and people around the vehicle did not witness anything hitting the car. Contents of the car were searched and no reason for the window to shatter was found.

Car was sitting under carport and the rear windshield exploded. Nothing hit it.

While driving to work in the light rain, I heard a loud bang and looked in the rearview mirror to find a softball sized hole in the back glass. Pieces kept falling out until, by the time I got to the dealer, the entire panel was shattered on the floor of the rear cargo area. There was no foreign object in the vehicle.

My wife was sitting in the car at the deli, and the rear glass exploded. She thought it was a gunshot. She ducked down and called 911.

My rear glass shattered today unexpectedly with only 4,400 miles. Obviously others have same issue and defective glass or window frame. I’m getting fixed and Maroone Honda where I bought blew me off. Not happy. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear window made a loud pop and shattered while driving down the road. Nothing impacted it and it basically just exploded.

I was driving my vehicle onto a off highway ramp with a speed of approximately 30 - 35 miles per hour, when we heard a loud pop sound. I immediately looked in the rear view mirror and there was an ~ 18" hole in the window. I pulled into a safe zone and looked at the rear hatchback window and it was shattered with the large hole. No reason, was not using wipers or defroster. Temperature was in the mid 70's. Luckily we were both in the front seats and no glass reached us.

225 / 55R18 Bought new 2023 Honda HRV Tires need replaced at 31,000 miles tread is gone. All Honda required tire rotation completed at dealership

07/24/2023 @ 5:35AM, I arrived at work and parked my car in front of the building. A co-worker came to my desk at 11:45am and asked me what happened to my car. The rear windshield had shattered and there was a hole in the left side of the window. I called Walnut Creek Honda and was informed that they would have to order the glass and could not confirm the ETA for that to arrive. It would not be covered via warranty or under the additional roadside advantage policy that I purchased. They said they would call me back with the ETA - they did not return my call. In the meantime I called my insurance company and they referred me to All State Glass for an onsite repair. They confirmed on 07/25/2023 the Honda glass had arrived and repaired the window. When the technician was installing the new glass he was shocked by the rear window defroster wire and advised that he could leave it disconnected until I could have the car inspected by the dealer. I took the car to Walnut Creek Honda on 8/8/2023 and charged for the diagnostics that indicated there was not a malfunction of that part. There is some discussion on the Web that multiple have had this problem with their 2023 Honda HRV's but Honda does not have a recall for this problem. I called them on 7/28/2023 and opened a case (#14400775). There is a concern that this can happen to my vehicle again and it does not make me feel very safe.

Rear window on the trunk randomly shattered and cracked. My husband was driving home from work and heard a loud POP and the glass cracked. The smallest movements of the car is making it crack more. Can’t get in touch with Honda because it is a Sunday. A headache!

On July 22, 2023, I was pulling out of a parking spot when the back window/windshield exploded without cause. There were no objects nearby or any other cause for the problem. The only other possible cause would've been the pneumatics failing to protect the glass or the rear defrost heating the glass until it exploded. I took the car to the dealership (Coggin Honda Orlando, 11051 S Orange Blossom Trl, Orlando, FL 32837) and they refused to fix it under the warranty of the vehicle, which at the time was just over 10K miles and less than 6 months of ownership. A quick google search shows at least dozens of reports of the same issue happening to other owners. This is very dangerous because it can injure a backseat passenger. I was forced to pay for the repair with my Insurance for something that Honda should acknowledge as a problem and provide a recall.

Rear window shattered when rear defroster on

While driving I put my rear defroster on and minutes later there was a loud pop noise and my entire rear window was shattered. I have an appt on Friday July 21, 2023 for the dealer to inspect it. Not having clear visibility while driving last night was a safety hazard. There was no warning at all.

I was driving my new HRV-EX-L 2023 model and due to some rain and heavy humidity my back windshield got foggy. I turned on the back windshield defogger and after about 10 minutes I heard a thug noise from the back. We turned around and the windshield was shattered. I am not so sure if that defogger device caused the shattering, but I am sure there is something faulty with the whole system. We inspected the whole vehicle and ascertained that nothing did hit or collided with our car. When we got home and we closed the front door the vibration made the whole back windshield collapsed in thousand of pieces. It could have been worse had it fall while driving on the road and considered that other cars were following behind and next to my vehicle. We contacted 2 large Southern Florida dealers that seem to be totally unaware of this issue and utterly not co-operative for either inspection or manufacturer fault. We are so disappointed with Honda and their service and level of responsability in view of the many cases that are arousing around this issue.

Rear Windshield Shattered Unexpectedly

Rear window exploded/shattered while driving. There was no impact from any other source to cause the issue.

On July 7, 2023, I was heading home from work during a downpour. Because of the rain and heat I had to turn on the defroster for both the front and rear windows. After about 10 minutes of driving, I suddenly heard a loud noise. Glancing in my rearview mirror, I was taken aback to discover a sizable hole in the passenger-side rear window. The forceful rain, accompanied by the windshield wipers' motion, caused the hole to expand further. I did pull over to see if maybe a tree limb had fall as I was driving. There was nothing in the truck.

The car was parked outside. Next thing I know I hear an explosion. I go out to see what it was and I found my rear window shattered. The window has been inspected and they won’t cover it saying there has been no recall issued so nothing they can do.

Rear windshield shattered out of nowhere while driving. No rock or item of any kind was found inside the vehicle.

Yesterday my rear windshield was shuttered spontaneously at 10:00 pm on the drive thru of burger restaurant. Cameras shows no vandalism or 3rd party was involved. The rear windshield shuttered with whole on the right up side suddenly after I had my defrost on to clear the rear windshield. Irresponsible Honda America agent over the phone hanged up on me and the dealership was laughing loud without any sympathy that me and my son were inside the car and we were terrifies

The contact owns a 2023 Honda HR-V. The contact stated that while seated inside the vehicle with the engine running and the air conditioning turned on, the rear windshield shattered without impact. The local dealer was contacted, but the vehicle was not inspected, and the windshield was not replaced. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.

The rear window shattered after having the rear defrost on. I was driving down an empty street, so nothing could have hit it the window. Law enforcement even checked it out and we were all just as confused as to why it would just shatter.

The rear window of our 2023 Honda HRV exploded with no incident whatsoever. We had parked the car on Sunday, July 2, 2023 and taken walk on beach at 7:30 in the morning. When we left at 8:15 we heard a noise from the back as we drove off and looked in rear view mirror to see that the back glass was shattering. Continued to shatter as we made our way back home - 1-1/2 miles. This is a Sunday and will consult with dealership on Monday.

Rear window imploded while car was parked.

The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact started the vehicle and turned on the defroster. The contact heard a loud boom and became aware that the rear windshield had shattered. No one was injured. The dealer was contacted and stated that they were aware of similar failures however, there was no recall associated with the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 13,000.

Rear windshield shattered while parked in my driveway nothing hit it because the alarm did not go off.

The back windshield spontaneously exploded while driving on the highway. There was no accident or damage leading up to the explosion and the car is under a year old. Glass was found in second row seating as well as the trunk. If there was a passenger in the back seat, they would have been impaled with glass resulting in injury. I immediately contacted the dealership and was instructed to call my insurance. They did not give me the option to bring the vehicle in for service. My insurance company sent me to a glass repair shop to have manufacturer glass reinstalled but I am still waiting for the glass to be delivered to the shop as it is a week out upon ordering. There were no warning lamps or other symptoms of problems prior to the explosion of the glass.

The contact owns a 2023 Honda HR-V. The contact stated that while driving approximately 55 MPH with the rear defroster activated, suddenly there was a loud banging sound heard. After stopping to inspect the vehicle, it was discovered that the rear liftgate glass had shattered. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 5,000.

My 2023 Honda HRV was sitting in the parking lot of a restaurant when the back window exploded outward on 06/17/2023. No impact. Just exploded on its own. Overcast, cloudy, light on and off rain and roughly 60-65 degrees F outside. https://lemberglaw.com/honda-hrv-back-window-shattering-problems/

While driver 47 mph to work this morning my rear windshield suddenly popped and shattered. I was not under on over hangs or buildings. There were no others cars even around me at the time. I did have the rear defrost on. The whole windshield broke and fell apart.

On June 10, 2023 the rear windshield of my 2023 HRV exploded while i was driving on a highway. There were no vehicles around me. I contacted the dealership they said something must had hit my car and it was not covered.

I was driving at night with my rear defogger on, then when I got home and the vehicle was parked, I heard the rear window shattering, nothing at all hit it, it was spontaneous, I looked online because I was confused and found that other 2023 Honda HR-V owners had this happen to them. I called my local dealership and they told me that this is a known issue by Honda but that they did not make an public announcement regarding this. If somebody had been in the rear seat, near the trunk, or actively unloading the trunk they could have been injured.

The rear window of my 2023 Honda HRV blew out and hit me in the arm as I was walking around the rear of the vehicle. I was parked in an open parking lot with nothing around to strike the glass in any way. Both seals on either side of the window blew out as well. I immediately took it to my local Honda dealer and they informed me I was the 2nd HRV who had come in for a blown out rear window in just one week! It’s a very new vehicle and no such recall exists yet but this is definitely a safety hazard!

My back windshield exploded while sitting in my car. There was no impact to the window. It shattered from the inside out.

The contact owns a 2023 Honda HR-V. The contact stated that the front driver’s side seat belt frequently became unlatched while driving at various speeds. The seat belt failed to latch securely after several attempts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Exploding trunk glass windshield June 2, 2023. I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV EX-L shattering and exploding yesterday while parked. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I called the collision center and they said they’ve had many incidents like that with that model. I’m really disappointed and considering many options right now. When I called Honda America, they were trying to bail out. But it’s obvious that an inferior glass was used. Now, I don’t know when the next glass is going to explode. And, I don’t know when there’ll be another defect. This needs a recall and must be covered by warranty or a buy back option. I lost my income for that day. I was lucky I didn’t have anyone sitting at the backseat. There could’ve been physical injuries. Driving the car puts some fear in me psychologically because I don’t when another glass will explode. And the dealership is also trying to bail out when this was bought brand new. It’s frustrating. I’m gathering more information on how to proceed but I’d appreciate your input.

I was driving and my back windshield exploded shattered evenly along the rubber seal , also my steering is pulling me back into my lane , also wheel and break problems , car shut off while my dog was in it also at night I get bright head beam flicks

The vehicle had just been parked in a spot at my son’s school when the rear window glass blew out of the car. No signs of other damage or malice were evident.

Several times a gas smell has come through the vents of this car. It happens generally after running for at least 1hr and 30 min. The last time it occurred, we drove for 30 min, let it idle for around 30 min, and then drove another 30 min back home. The smell came through the vents around 10 min away from home on a back road with no one around. The smell lasted around 5 minutes. I took this to two Honda dealerships and they could not find a problem. There are several lawsuits against Honda for this exact thing, but in the CRV models. It is a hazard for there to be gas blowing through the vents. This indicates a possible leak, and it can cause harmful side effects due the fumes. There are more electrical issues occurring. I have caught on camera, but the Honda dealership will not even watch them. The windows will get stuck down and will not go back for around 3-5 minutes. When trying to roll them up they will continuously click like it is trying, but can not go up.

The rear windshield shattered while my family and I were inside the vehicle. We were parked in a residential area when it happened.

In November 2022, before I even drove off the lot, when I noticed and asked about a rattling noise coming from the passenger-side front window, I was told it was normal because it’s a brand-new car. Within a few hundred miles, I began to experience issues with the car, felt the electrical problems and car felt shaky and unstable. As this continued, I’ve received a reminder from Honda about the three years of service and to schedule an appointment with a certified dealer. And I did, this is also when brought up the fact that I feel and experiences issues with the car, but it remained ignored. Fast-forward to Spring 2023, issues worsen, while driving with a minor in a rear-facing car seat, I heard a loud noise that sounded like gunfire. It took a moment to realize that the rear windshield had suddenly shattered without a warning. This incident caused severe emotional distress, especially given the presence of a minor child in the vehicle. Since May 2023, the certified dealer failed to resolve the ongoing and swishing wind noise coming from the rear. This left us and our child with no safe, no reliable transportation on forward. Then, the vehicle began to turn off its monitors and exhibit more electrical malfunctions, along with engine problems. I continued bringing the vehicle in and its complimentary services and routine maintenance, reporting the problems each time, but nothing was ever resolved. Throughout the years the issues continue to worsen. Most recently, the front windshield cracked spontaneously, and within a few weeks again heard the gunfire, at that time around the sunroof, exploded suddenly and shattered without any external impact or warning. That day I’ve re-routed from and to the local dealer, slowly with the hazard lights as the shattered glass began to spread. Same day the dealer accepted the vehicle, for warranty repairs, service, further complimentary inspection that revealed even more issues. But soon after this dealer refused... [see attached]

Steering on my 2023 Honda hrv sport is trouble. While driving the car it pulls to the left and you have to hold the steering wheel tight with two hands to keep for having an accident. Honda dealer won’t fix the problem

I was driving on the freeway and my rear window shattered. There was no potholes or cars next to me. I had turned off the rear defroster 2 miles before it shattered. Sometimes the driver side and passenger windows wont go all the way up. They stop and go back down.

While at a stoplight on a 45 degree morning with rear defroster on back window shattered outward with no warning or impact

The contact owns a 2023 Honda HR-V. The contact stated while in stop and go traffic there was an abnormal explosion heard. The contact pulled over on the side of the road and noticed that the rear windshield had shattered without impact. The vehicle was taken to the dealer, but no assistance was provided. The manufacturer was contacted. The failure mileage was 4,600. The VIN was not available.