2025 Honda HR-V Complaint Log

My drivers side front window shattered while I was driving on XXX Since it’s shattered, the window itself isn’t available for inspection. There were no prior cracks to the window and nothing hit my window when the it shattered. I was going 75 mph on the highway and had two passengers in my car. I ended up with glass all over me. Luckily, i was wearing sunglasses, so none it went in my eyes. I didn’t swerve or lose control of the vehicle, but myself and the two passengers could have been seriously injured as a result of this defect. I am unaware of whether this problem has been confirmed by a dealer or independent safety center in other vehicles besides my own. I did take my car to the Honda dealership in [XXX] where I bought it from, and they will look at it tomorrow during business hours. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. There was no warning. It happened spontaneously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Honda HR-V. The contact stated that after activating the "BRAKE Hold" system and removing the foot off the brake pedal, the BRAKE Hold system deactivated, causing the vehicle to move forward. During the failure, several messages were displayed, including "Brake Hold System Failure" and "Hill Descent" failures. The vehicle was parked, and the BRAKE Hold system was manually reset; however, the failure later reoccurred. The contact stated that on one occasion, the vehicle failed to immediately restart. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 8,931.

Honda hrv 2025 malfunctioning when brake hold system is activated. Brake hold system lets individuals use the brake whenever needed without your foot having to be on the pedal the entire time. You can come to a red light, step on the pedal and take your foot off the pedal and the car will remain stopped until you press on the gas. Over the course of leasing this vehicle sometimes the brake system problem message would show but it would disappear right away. I let the dealership know of this issue when I got my first oil change but since the message wasn’t currently displayed on the dashboard they did not attend to it. Earlier this week the car suddenly glitches when brake hold is activated and deactivates itself followed by All kinds of messages on the dash. I will upload them here to see. From brake system,TPMS, hill start assist all malfunction and when you turn the car off it doesn’t start back up automatically. This is a serious safety concern as the brake system malfunction and car not turning on can happen suddenly when driving causing injury to myself and those around me. A simple google search shows that this is common for this vehicle make, model and year however no recall has been filled.

My front windshield developed a crack starting at the base near the wipers, and nothing hit it or caused any obvious damage. It started off really small but has gradually gotten bigger over time. The car is available if anyone needs to inspect it. The crack is a safety concern because it can affect visibility, especially with glare from sunlight or headlights at night, and if it keeps spreading it could weaken the windshield. The issue hasn’t been reproduced since it just seemed to happen on its own, but it’s easy to see and confirm by looking at it. It hasn’t been inspected yet by the manufacturer, police, or insurance (you can adjust this if needed), and there were no warning lights or signs before it showed up. It just appeared one day and has been spreading since.

We had an accident with my Honda HRV where we rear-ended another vehicle. Right before the crash, a message showed on the dashboard that the brakes system isn't working. Also the airbag didn't deploy. We suspect a technical failure that caused the accident. The Car was towed and then totaled. We had to go to the ER twice. The problem hasn't been confirmed by a dealer yet, and I opened a case with Honda US. It's been a week now and no response yet from Honda US. There was a light snow on that day.

While driving on highway under 40mph, the brakes and steering wheel locked simultaneously. I was unable to control the car—pressing the foot brake and emergency brake did not stop the car and I could not steer as the wheel was locked. I ended up on the side of the road alongside a wall of snow. The dashboard was lighting up throughout this time with rotating emergency messaging—TPMS, transmission, brake system, flat tire, etc. There were no warning messages displayed and complete control of the car was taken away without warning. It was 530am so I was lucky there was no one else on the road or else this could have led to a fatal accident. The car was towed to the dealer and they said it was an electronic brake booster that went bad, but are unsure if this caused both the brake and steering failure. The dealer has not been transparent or helpful. They initially said there was nothing wrong with the car and that it was safe to drive. I reported it to Honda corporate and they have not gotten back—triaged as level 1 incident due to severity.

We experienced two problems with our Honda HRV, which was purchased in June 2025 (less than a year ago). The first issue is that the engine started displaying warning lights and would not turn on. This was due to rodents chewing on the wires, which were apparently soy-based plastic. The second issue is that the rear windshield shattered for no reason the other day. This is apparently a known issue with 2023 and 2024 HRV vehicles that led to a recall, but it also appears to be occurring with the 2025 HRV.

Multiple times in the last year, I would be driving and it felt like my steering wheel would stick when navigating turns on the road, enough so that I would be turning my hands to turn the wheel and I would feel resistance like the car was slightly trying to fight me on the direction I wanted to go. Enough so that myself and others who have driven my vehicle have also noticed the random slight resistance. I can see that there is a recall for this exact problem with the same year make and model for my car, but for some reason my VIN does not come up under recall when I search it, even though I have experienced the problem that is being recalled. I’m worried that it is going to happen at a crucial moment and I would just like to know if my car should in fact be part of the recall list and for some reason is not.

Driving on freeway interchange ramp and sunroof exploded. Left a rectangular section broken in center of sunroof. NOT following a truck, NO rocks flew up, NO land on either side of ramp, NO overpass above.

Driving at night on rural interstate with clear weather. Car driving at ~75 mph when the emergency breaking engaged. There was no traffic in front and thankfully none behind. The brakes locked in and the transmission downshifted to stop. Again nothing in front. IF someone would had been behind me, they could not have stopped time with combination of braking and downshifting. Approximately 2 hours latter, this emergency braking system locked again for no apparent reason. The car has <10k miles and again the weather was clear with no rain, fog, etc., pavement dry and no wind. There was limited traffic and no obvious bright street lighting to interfer.

My vehicle, 2025 Honda HRV EX-L is experiencing paint defects. It does not even have 3000 miles on it, and the paint is peeling. The color is Crystal Black Pearl, and even though outdoor elements are removed from the vehicle immediately, the car is still experiencing paint damage. The paint is cracking and peeling off in multiple areas where outside elements have hit it (tree sap, bird poop, pollen, etc.), the damage is still occurring even if removed immediately. Honda will not honor their paint defect warranty, as they claim this is environmental damage that would not be covered under their paint defect warranty. I was informed that their paint warranty only covers events where the paint is bubbling and cracking from under the paint, or rust is occurring. This defect is happening on a new vehicle, whereas older modeled black vehicles at the same residence, who leaves these environmental elements on the cars longer than I, do not experience the same damage in the slightest. Another vehicle within the same household that was purchased at the same Honda Dealership, about 2 months prior to my purchase, same environment/neighborhood/outside exposure, just different make (CRV) and color (blue) and isn't experiencing paint damage like this black crystal pearl color on the HR-V. Having to pay over $2000 out of pocket to fix the paint on these areas.

When driving with cruise control on the vehicle will brake when car is coming toward me from other lane as if the car is going in my lane and it is not. It has caused me to have several close calls with cars behind me almost hitting me.

Car is having the smell of gas inside of vehicle

*my vehicle was running from tampa florida to atlanta georgia and The oil drain plug was ejected and my vehicle lost compression and locked the steering wheel . *I had to maneuver off the highway to try not to cause damage to myself, my passenger and other vehicles. * Yes, my vehicle was towed to the nearest Honda and it is Stone Mountain Honda located in Georgia and they performed a diagnosis which indicates the ejection of the oil drain plug. This diagnosis was sent to Westshore Honda in Tampa Florida where they performed maintenance by Warranty and they did not want to accept the diagnosis. *Yes, the diagnosis was made at the Stone Mountain Honda dealership located in Georgia. *No, it never turned on a warning light only the message when I managed to leave the road which said "Your engine lost Compression", this is the first time it happens to me with my 2025 honda hr-v sport and it happened on [XXX] at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While parking my car and going under 20 mph, my car suddenly accelerated. My foot was not on the brake or the accelerator when this occurred. I was forced to slam my brake to prevent myself from hitting the curb in front of me . This has happened twice, both in the process of turning to park and going under 20 mph. My cruise control was not on at the time. I have taken my car to Honda to investigate and they were unable to replicate the issue.

While I was driving, my sunroof on my 2025 Honda HRV EXL exploded. There was nothing that hit it or caused the sunroof to break. I know this due to there being no rock or material inside the area below the sunroof. Also, I would have heard an additionally sound if there were other objects involved, but instead it was one loud crash. I was able to get into contact with a Honda dealership in San Diego and they told me that someone had brought their vehicle in about a month ago for that same issue. I also did some research and found that previous years (2024/2023) Honda HRV's and CRV's have had similar issues. I took my car to Honda to get it fixed today and asked them to inspect it for a manufacturer error and hopefully replace it free of charge since this vehicle was purchased in April 2025. They told me that I would have to pay for the damage and file a complaint with corporate. I compared a picture of my sunroof to sunroofs from previous owners' vehicles that have also claimed that it simply "exploded" and they look identical. A picture of my sunroof and a sunroof that was hit by a rock or other debris do not look the same at all.

Keeps popping up my safety features has problems and says see my dealer but they said nothing is wrong with it and I have a Picture

My vehicle keeps saying the sensors are not working see dealer

For safety feature, the key unlock all the doors instead of driver's door only. There is no option to unlock driver's door only.

The contact owns a 2025 Honda HR-V. The contact stated that the window sticker stated that the fuel economy was 27-32 MPG; however, the contact stated that the vehicle was only achieving 16-20 MPG. The contact was filling the fuel tank 3 times per week. There was no warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was experiencing the break-in period and that over time, the vehicle would achieve the stated MPG. The contact stated that other vehicle owners online were complaining about the same failure. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case for the failure. The failure mileage was 2,362.

I contacted the dealer I purchased the car from on [XXX] Chapman Honda in Tucson Arizona, to schedule an appointment to complete the recall repair. I was told there was a shortage of parts available and I would be put on a waiting list and contacted when the part for my car was available and the work could be scheduled. That was over 60 days ago. This recall is 24V-744 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased my car in December 26, 2024 brand new. in January 2025 I had a rock hit my windshield which caused a crack. I had it replaced. Then in June and another rock hit my windshield, which caused another crack, and that windshield was replaced again on August 6, 2025. Within 3 weeks of having it replaced a small piece of gravel hit the windshield causing another crack which I have not replaced yet. Since the last crack, I now have an additional crack cause by another small piece of gravel. I contacted the Honda dealer to which they said "sorry you just have bad luck" I have also filed a complaint with Honda customer service. I've done a little digging, and this seems to be a trend with the new 2025 HR-V body style. I'm concerned that if the windshield is this easy to break with small gravel what would happen if something larger was to hit the windshield? it could potentially lead to serious injury. In my uploaded pictures I have photos of current damage, and my first invoice from January. if needed I can obtain the invoice from the second repair in August. the pictures I've uploaded happened after the August 6th 2025 repair.

Improperly manufactured EPS gearbox worm wheel and improperly worm hear. Received notice via USPS. Only purchased car Augusta 2024. Local dealer doesn't have the part in stock.

The contact owns a 2025 Honda HR-V. The contact stated while driving at approximately 25 MPH, there was an abnormal sound before the vehicle stalled. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The dealer informed the contact that someone would call the next day; however, the contact was still awaiting a response from the dealer. The vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 4,000. Parts distribution disconnect.

The contact owns a 2025 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Recall on power steering EPS GEARBOX worm. Dealer not finding remedy claiming back order on parts

The contact owns a 2025 Honda HR-V. The contact stated while driving at an undisclosed speed, the contact stated that the accelerator pedal and brake pedal were extremely close, and the contact’s foot became stuck between the pedals. The contact stated that the pedals were three inches apart. The contact lost the use of the brake and accelerator pedal. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 10.

The contact owns a 2025 Honda HR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2025 Honda HR-V. The contact stated while his wife was driving at an undisclosed speed, another vehicle suddenly pulled in front of the vehicle. The contact's wife attempted to make a turn, but the steering wheel failed to turn, causing the front driver's side corner of the vehicle to crash into the front passenger's side end of the other vehicle. No further information was available. The air bags did not deploy. The contact's wife did not sustain any injuries. The other driver sustained injuries but no further information was available. A police report was filed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be repaired. The contact later received notification of NHTSA Campaign Number: 24V744000(steering); however, the dealer informed the contact that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired and remained in the dealer's possession. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2025 Honda HR-V. The contact stated while driving at undisclosed speeds, the rear end of the vehicle was wobbling abnormally. The vehicle was taken to a dealer where it was diagnosed; however, the results of the diagnostic test was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure and suggested that the contact take the vehicle to the dealer for assistance. The approximate failure mileage was 4,402.

The contact owns a 2025 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have had a problem with the worm wheel steering box since I first purchased this vehicle. Being new to HONDA, I thought driving the vehicle was supposed to be rough and shaky. However, after some time, I knew it was not normal. I first reached out to HONDA in September and have consistently gotten the run around. I then made another appointment back in October to report it, then was told there was a recall. I asked if I could make an appointment and they said they have no parts, not sure when they will get parts because its on back-order. I went in again in November and my appointment to have the recall looked at was cancelled, therefore they did just an oil change that day. I followed up during that appointment, and was told, again they are unsure when or if they will get parts for the recall. I drive long distances and living in Alaska at very cold temperatures this seems to affect the driving even more. It's at the point of being unsafe to drive. This is a new 2025 Honda HRV, and I am highly disappointed with the service or lack of priority when a Honda Customer with a new vehicle is having safety concerns.

The contact owns a 2025 Honda HR-V. The contact stated while driving at approximately 55 MPH, the Forward Collision Avoidance feature unexpectedly activated, and the vehicle independently stopped. The contact had not depressed the brake pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle had not stalled. The contact had taken the vehicle to a local dealer, where the Forward Collision Avoidance sensor was turned off. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 338.