NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda Odyssey. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TRANSMISSION WILL FLUCTUATE BETWEEN GEARS. HAVE REPLACED EGR UNDER WARRANTY. PROBLEM PERSISTS. LITTLE OR NO ACCELERATION AT TIMES. BODY FEELS LOOSE OVER CHASSIS. VEHICLE FROM STOP HESITATES DURING INITIAL ACCELERATION. 25K MILES. *NM
2002 HONDA ODYSSEY NEEDED NEW TRANSMISSION WELL BEFORE IT SHOULD HAVE. DEALER DID REPLACE AT NO COST DUE TO EXTENDED WARRANTY HOWEVER I'VE SEEN OTHER ISSUES WITH TRANSMISSIONS ON 2002 ODYSSEYS SO WANTED TO DOCUMENT THIS ISSUE WITH MINE. *TR
I WAS NOT NOTIFIED ABOUT THE RECALL OF THE VEHICLE FOR TRANSMISSION FAILURES. WHEN I FOUND OUT MY TRANSMISSION HAD TO BE REPLACED, I WAS TOLD BY HONDA CUSTOMER LINE EMPLOYEE AT 800 999 1009 THAT A REPAIR WAS MADE TO MY VEHICLE WITHOUT TELLING ME IT WAS DONE. THE RECALL WAS APRIL 2004. THE ALLEGED REPAIR WAS IN MAY 2004. THE ALLEGED NOTICE MAILED TO ME WAS JULY 2004. I SMELL DECEPTION BY HONDA. THEY MAY BE COVERING UP A BIGGER PROBLEM WITH THE ODYSSEY THAN NHTSA IS AWARE. I HAVE HEARD THAT SEVERAL OWNERS OF 2002 ODYSSEYS HAVE HAD TRANSMISSION FAILURES THAT COULD LEAD TO LOCKING UP OF THE VANS AND COULD LEAD TO CRASHES. MY VAN RECENTLY DID NOT ACCELERATE WHILE ENTERING THE INTERSTATE IN DAYTON OHIO. THIS NEARLY LEAD TO A SERIOUS ACCIDENT INVOLVING MY WIFE AND TWO KIDS. I LEARNED OF THIS RECALL FROM CONSUMER REPORTS . THE SO CALLED REPAIR IN 2004 FAILED TO CORRECT THE PROBLEM. *NM
WE HAVE A 2002 HONDA ODYSSEY EX. WHILE DRIVING, WITH FOOT ON ACCELERATOR, THE ENGINE TRIES TO SHIFT INTO ANOTHER GEAR, BUT JUST REVS WITHOUT ENGAGING INTO GEAR. THIS HAS BEEN HAPPENING REGULARLY (EVERY FEW MILES) FOR THE LAST TWO WEEKS. IT HAD OCCURRED PREVIOUSLY SEVERAL MONTHS AGO, BUT COULD NOT BE DIAGNOSED BY HONDA. IT HAS BECOME WORSE AND MORE FREQUENT IN RECENT WEEKS, AND HONDA WAS AGAIN UNABLE TO DIAGNOSE. HONDA CUSTOMER SERVICE COULD ONLY ADVISE TAKING IT TO ANOTHER DEALER FOR SERVICE. WE KNOW THAT THERE IS A TRANSMISSION RECALL ON THIS VEHICLE. WE ARE UNAWARE OF THE STEP THE HONDA SERVICE DEPARTMENT TOOK TO TRY TO DIAGNOSE OR CORRECT THE PROBLEM. *NM
TRANSMISSION WENT ON THE WAY HOME FROM VACATION AT 44,000. BROKE DOWN ON NY THRUWAY - VERY DANGEROUS AND VERY INCONVENIENT. $2900 TO REPLACE TRANSMISSION. TRANSMISSION WENT ON THE WAY TO VACATION AT 87,000. BROKE DOWN ON EXIT 2 OF NJ TURNPIKE. VERY DANGEROUS AND VERY INCONVENIENT. HAD TO LEAVE CAR AND RENT ONE TO CONTINUE ON OUR VACATION. WILL GET FIXED THIS WEEKEND - $3300. HONDA ODYSSEYS ARE NOTORIOUS FOR THIS, AND DEPENDING ON WHERE YOU BREAK DOWN, THIS CAN BE VERY DANGEROUS. WE HAVE 2 KIDS UNDER 10, AND THIS HAS HAPPENED TWICE WITH THEM IN THE CAR ON HIGHWAYS WITH CARS RUNNING AT AN AVERAGE OF 75 MPH. HONDA IS REALLY TAKING CHANCES WITH PEOPLES' LIVES TURNING OUT FAULTY PRODUCT. IT'S A CRIME. *TR
MY '02 HONDA ODYSSEY IS NOW ON ITS THIRD TRANSMISSION IN 86000 MILES THE FIRST WAS REPLACED AT 3000. LAST FAILURE OCCURRED ON INTERSTATE WHILE GOING THROUGH HILLS OF CHATTANOOGA, TN. TRACTION CONTROL CAME ON AND BRAKES STARTED TO FAIL DUE TO THE LARGE AMOUNT OF TRANSMISSION FLUID EJECTED FROM VEHICLE. LUCKILY WAS ABLE TO CONTROL VAN AND MOVE OFF OF ROADWAY. HONDA REPLACED ENTIRE TRANSMISSION BUT HAS NOT REIMBURSED FOR OTHER EXPENSES. THIS VEHICLE HAS A SIGNIFICANT OVERHEATING PROBLEM IN THE TRANSMISSION CAUSING FAILURE.*JB
MY 2002 HONDA ODYSSEY WAS SHIPPED TO US ILLEGALLY BY THE HONDA CANADA(ACCORDING TO US HONDA). THERE WAS A RECALL ON THE TRANSMISSION US HONDA REFUSING TO DO THE RECALL ORDER BEC. THE VAN WAS MANUFACTURED IN CANADA. THE VAN ORIGINALLY PURCHASE IN BREMERTON WA. *JB
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. IN 2005, THE TRANSMISSION FAILED AND THE CONTACT HAD THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THREE YEARS LATER, SHE NOTICED THAT THE ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT HER TRANSMISSION FAILED AND WOULD COST $5,400 TO REPAIR. A REPRESENTATIVE FROM THE DEALER STATED THAT THEY WOULD ONLY ASSUME FINANCIAL RESPONSIBILITY FOR $1,675 WORTH OF REPAIR COSTS. THE TECHNICIAN DID NOT STATE WHAT CAUSED THE TRANSMISSION TO FAIL. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 118,000.
HIGH HEAT CONDITIONS CAUSES THE REAR PLASTIC CAPS OF THE LUGGAGE RACK TO WEAKEN AND BLOW OFF AT HIGHWAY SPEED. 2ND TIME THE CAPS HAVE BLOWN OFF. HAZARD FOR VEHICLE'S BEHIND. *NM
TRANSMISSION FAILURE. *JB
DT: UPON PURCHASING, THE VEHICLE OWNER NOTICED THAT THE AIR BAG LIGHT WAS ON, AND THE DEALER SAID DON'T WORRY THEY WILL FIX IT. THEY REPAIRED IT ABOUT A WEEK AFTER PURCHASE. THE DEALERSHIP REPLACED THE SRS CONTROL UNIT, CLEARED THE CODE, AND THE SRS LIGHT WENT OUT. THE. OWNER HAD TO PAY FOR THIS REPAIR. THE OWNER NOTICED A RECALL ON THE 2005 MODEL, BUT THE OWNER DIDN'T HAVE THE RECALL NUMBER, BUT THE RECALL DEALT WITH THE SAME PROBLEM. THE OWNER STATED THERE WERE LOTS OF COMPLAINTS ABOUT AIR BAGS ON NHTSA WEB SITE. *AK
DT: CONTACT STATES THE AIRBAG LIGHT KEEPS COMING ON. THE AIRBAG SENSOR HAS BEEN REPLACED TWICE. THE SERVICE DEALER STATED WHEN THE AIRBAG LIGHT ILLUMINATED THE AIRBAG BECAME INOPERABLE. *AK THE CONSUMER DISCOVERED THE PROBLEM WAS WITH THE SEAT BELT SYSTEM. *JB
DT: CONSUMER STATES WHILE DRIVING THE VEHICLE, THE FRONT PASSENGER WHEEL AXLE SUPPORT BROKE AND WENT INSIDE THE RIM CAUSING LOSS OF CONTROL OF THE VEHICLE. *TT
SHORTLY AFTER 3 YEARS SINCE THE PURCHASE OF A NEW HONDA ODYSSEY EX-L, THE SRS INDICATOR WAS TURNED ON ALL THE TIME. WE BROUGHT THE MINIVAN TO THE DEALER IN FREMONT AND THE DEALER SAID THERE ARE TWO COMMON CAUSES (AFTER SPENDING $130 INVESTIGATION FEE): DEFECT IN THE SRS CONTROL MODULE THAT CONTROLS WHETHER THE AIRBAGS SHALL BE RELEASED IN CASE OF AN ACCIDENT, OR LOW BATTERY OUTPUT. FOLLOWING THE RECOMMENDATION FROM THE DEALER WE HAVE THE BATTER REPLACED ($85). THE DEALER THEN RESET THE SRS INDICATOR. WITHIN A WEEK THE SRS INDICATION IS NOW ON AGAIN ALL THE TIME. WE BROUGHT THE MINIVAN BACK TO THE DEALER AND THEY ASKED US TO HAVE THE SRS MODULE REPLACED FOR ADDITIONAL ~$500. HONDA PROVIDES LIFETIME WARRANTEE ON SAFETY BELT, BUT NOT THE SRS SYSTEM THAT CONTROLS THE AIRBAG. WE BOUGHT THIS MINIVAN BRAND NEW AND IT HAS NEVER BEEN INVOLVED IN ANY ACCIDENT. WE HAVE 2 YOUNG CHILDREN SO SAFETY WAS OUR PRIMARY REASON TO BUY THE HONDAY ODYSSEY - WELL NOW IT SEEMS THE SRS/AIRBAG OF THIS MINIVAN IS REALLY TROUBLESOME. IT SEEMS THIS SRS MODULE PROBLEM IS COMMON FOR LATE HONDAY ACCORD AND ODYSSEY FROM THE USER GROUP DISCUSSION - WHILE THIS IS A SERIOUS SAFETY FEATURE, HONDA REFUSES TO PROVIDE THE EXTENDED WARRANTEE AS THE CASE FOR SAFETY BELT. MY 3-YR OLD ODYSSEY IS BACK TO THE DEALER AGAIN TODAY FOR THIS SRS THING.
I HAVE A 2002 HONDA ODYSSEY. THE SRS LIGHT COMES ON WHEN MY CHILDREN PLUG THEIR PORTABLE DVD PLAYERS INTO THE REAR OUTLET. I TOOK THE VEHICLE INTO HONDA AND WAS TOLD IT WAS CAUSED BY "ELECTRICAL INTERFERENCE". I WAS TOLD THERE IS NO FIX FOR THE PROBLEM. THEY TOLD ME THE SYSTEM WOULD RESET ITSELF BETWEEN 30-45 DAYS. I WAS THEN TOLD IF I WANTED TO BRING THE VEHICLE IN, THEY WOULD RESET IT FOR 37 DOLLARS AND 50 CENTS. I ASKED THEM IF I WAS IN AN ACCIDENT 30 DAYS AFTER THE LIGHT WAS ON, WOULD THE AIRBAGS DEPLOY. THEY TOLD ME NO! I EXPLAINED MY SAFETY CONCERS TO HONDA, AND WAS TOLD THAT AIRBAGS ARE CONSIDERED AN ACCESSORY AND TO WEAR MY SEATBELT.
WHILE DRIVING AT 45 MPH TRANSMISSION FAILED SUDDENLY, MAKING VEHICLE HARD TO DRIVE.*AK
MARY (MY WIFE) WAS PARALLEL PARKING OUR 2002 HONDA ODYSSEY EX-L IN DOWNTOWN APPLETON, WI. SHE HAD PULLED NEXT TO THE CAR IN FRONT OF THE SPACE SHE WAS GOING TO USE. SHE SHIFTED THE CAR IN TO REVERSE AND BEGAN TO TURN HER HEAD TO CHECK BENIND HER WHEN THE VEHICLE SUDDENLY ACCELERATED IN REVERSE AT VERY HIGH SPEED, JUMPED THE CURB AND CRASHED INTO A BUILDING. FORTUNATELY NOBODY WAS ON THE SIDEWALK BUT THE BUILDING AND VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. SHE IS CERTAIN SHE DID NOT DEPRESS THE ACCELERATOR AND THAT THE VEHICLE DID THIS "ON IT'S OWN". THE VEHICLE IS CURRENTLY AT GUSTMAN HONDA WHERE IT IS BEING INSPECTED. PRELIMINARY REPORTS FROM THE DEALERSHIP INDICATE THAT THEY CANNOT FIND ANY COMPUTER OR MECHANICAL DEFECTS THAT WOULD HAVE CAUSED THIS UNINTENDED ACCELERATION. WE ARE EXTREMELY NERVOUS ABOUT DRIVING THE CAR AGAIN, ESPECIALLY IF THEY CAN'T FIND ANYTHING AND WILL LIKELY BE LOOKING TO PURCHASE A DIFFERENT VEHICLE.*AK 8JB
WHEN ACCELERATING BETWEEN 20-30 MPH FROM A STOP POSITION VEHICLE WOULD LURCH AND COMMENCE TO ACCELERATE. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE PROBLEM WAS DUE TO AUTOMATIC TRANSMISSION. *AK
NHTSA RECALL CAMPAIGN 04V176000 CONCERNING AUTOMATIC TRANSMISSION. AFTER HAVING THE REPAIRS TO THE OIL COOLER RETURN LINE PERFORMED THE PROBLEM RECURRED. WHILE DRIVING 40 MPH DRIVER WAS UNABLE TO SHIFT GEARS, AND THE TRANSMISSION LOCKED UP. *AK
WHILE DRIVING ONE DAY (IT CAME ON SUDDENLY, NO PRIOR PROBLEMS), OUR 2002 ODYSSEY WOULD BUCK AND STALL. WE COULD MANTAIN SPEED OVER 60MPH, BUT UNDER THAT THE RPM INDICATOR WOULD SURGE AS THE CAR SLOWED AND REFUSED TO ACCELERATE. IT WAS LIKE TRYING TO DRIVE IN NUETRAL. AT LIGHTS OR SLOWING TO TURN THE CAR WOULD CONTINUE TO JERK VIOLENTLY. WE TOOK IT TO OUR HONDA DEALER WHO TOOK ALMOST A WEEK TO GIVE US A RESPONSE: SOMETHING IN THE TRANSMISSION THAT WASN'T SUPPOSED TO FAIL AT 50K MILES HAD FAILED. THEY AGREED TO REPLACE THE TRANSMISSION.*AK
RECALL CAMPAIGN 04V176000 CONCERNING AUTOMATIC TRANSMISSION FAILURE. CONSUMER COMPLAINED THAT THE DEALER CHARGED FOR REPLACING THE TRANSMISSION FLUID WHEN THEY PERFORMED THE REPAIRS ON THE OIL COOLER RETURN LINE. *AK
TRANSMISSION SLIPS BETWEEN GEAR 2 AND 3. DEALER COULD NOT DUPLICATE THE PROBLEM, AND SAID COULD DO NOTHING. CONSIDERING THE NUMBER OF SIMILAR COMPLAINTS ON ODYSSEY DISCUSSION FORUMS, AND AT THIS NHTSA WEBSITE, IT IS IMPOSSIBLE HONDA DOES NOT KNOW THE ROOT CAUSE OF THIS ISSUE. I BELIEVE THEY ARE OUTRIGHT LYING AND DECEIVING THE CUSTOMERS AND PUTTING THEM THROUGH THIS MESS. AS OF TODAY THE VEHICLE IS EXHIBITING THE PROBLEM IN VARIOUS GEARS AND JERKING. WILL TAKE TO DEALER FRIDAY. PROBABLY THE LAST HONDA/ACURA I WILL EVER BUY. THE NHTSA NEEDS TO MAKE HONDA RECALL MISSION ASAP.*AK
DOOR OPENED TWICE WHILE DRIVING, SMALL CHILDREN WERE SITING IN THE CAR. ELECTRONIC SLIDING DOOR DOES NOT CLOSE COMPLETELY. OFTEN HAVE PROBLEMS SHUTTING IT ALL THE WAY, HAVE HAD IT "REPAIRED" TO NO AVAIL. COMPANY SEEMS AWARE OF THE PROBEM AS THE DEALER REPAIRED A BODY DING RESULTING FROM MANUALLY SHUTTING THE DOOR. NO INJURY HAS OCCURED YET, BUT IT IS A DANGEROUS SITUATION. *AK
WHILE DRIVING DOWN A HILL AND TURNING RIGHT VEHICLE SHIFTED OUT OF GEARS ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
ABS FAILED - UNABLE TO STEER AWAY FROM A VEHICLE THAT STOPPED SUDDENLY - FOUND BLOWN FUSIBLE LINK FOR ABS MOTOR - REPLACED AND ABS/TEC ONCE AGAIN OPERATIONAL. *JB
2002 HONDA ODYSSEY WITH APPROX 55K MILES IS EXPERIENCING INTERMITTENT AUTOMATIC TRANSMISSION SLIPPAGE. I'M NOT SURE THE EXACT CONDITIONS THAT BRINGS THIS ABOUT, AND CANNOT REPRODUCE IT AT WILL. BUT EVERY NOW AND THEN, WHEN I STEP ON THE GAS PEDAL TO ACCELERATE, THE RPM SHOOTS UP REALLY HIGH BUT NO ACCELERATION OCCURS. I WOULD HAVE TO LET GO OF THE GAS AND SLOW DOWN UNTIL THE TRANSMISSION ENGAGES AGAIN. THIS IS SIMILAR TO WHAT OTHERS ARE REPORTING ON THIS WEBSITE. I TOOK MY VEHICLE TO A HONDA SERVICE CENTER TODAY AND THEY COULD NOT RECREATE THE PROBLEM AND WANTED ME TO TAKE IT BACK AND DRIVE IT UNTIL THE PROBLEM OCCURS AGAIN. I EXPLAINED TO THE SERVICE REP. THAT THIS IS NOT A GOOD IDEA BECAUSE I'M PUTTING MY FAMILY IN DANGER AND WHO KNOWS IF THEY WILL EVER BE ABLE TO RECREATE THE PROBLEM AS IT IS SO INTERMITTENT AT THIS STAGE. THE SERVICE REP. ESCALATED ME TO HIS MANAGER AND HE WILL TEST MY VAN FURTHER TONIGHT AND WILL CALL ME TOMORROW. THE FACT THAT HONDA HAS NOT RECALLED THIS PROBLEM AND THE WAY THE PROBLEM IS BEING HANDLED BY HONDA MAY LEAD TO SERIOUS PUBLIC SAFETY ISSUES NOT ONLY FOR HONDA DRIVERS BUT OTHERS ON THE ROAD AS WELL. *NM
VEHICLE IS EXPERIENCING PROBLEMS WITH THE ELECTRICAL DOOR LOCKS. WHEN THE WEATHER IS VERY COLD, THE SLIDING DOORS WILL NOT OPEN. IT WILL MAKE THE BEEPING SOUNDS AS IF THE DOORS ARE TO OPEN, HOWEVER, THEY DO NOT OPEN. OWNER CONTACTED THE MANUFACTURER WHO SUGGESTED THAT THE OWNER USE A HAIR DRYER TO HELP OPEN THE DOORS. PROVIDE FURTHER DETAILS.
AT FIRST I THOUGHT IT WAS A ONE-TIME DEAL (FIRST OCCURRENCE HAPPENED EARLY IN 2004)BECAUSE IT WOULD HAPPEN IN DIFFERENT AREAS. THE PROBLEM SEEMS TO BE MORE CONSISTENT NOW AT THE SAME SPOT. TRAVELING ON THE HIGHWAY (FOR ABOUT 7 MILES AT @65-70 MPH) AND THEN GETTING OFF AT THE EXIT, TURNING ONTO THE MAIN ROAD (THERE IS A YIELD SIGN SO ONE DOES NOT HAVE TO COME TO A COMPLETE STOP WHEN EXITING OFF RAMP TO MAIN ROAD). APPROXIMATELY 20 MPH (ON A FLAT STRAIGHT ROAD) AND SLOW ACCELERATION THE RPM WILL RAPIDLY RISE TO @4000 AND THE VEHICLE SLIPS OUT OF GEAR FOR ABOUT 5-10 SECONDS. WE HAVE TO EITHER LET OFF THE GAS PEDAL AND WAIT FOR THE GEARS TO RE-ENGAGE OR LEAVE THE RPM AT 4000 AND THE GEAR WILL EVENTUALLY ENGAGE AGAIN. *NM
I BOUGHT A 2002 HONDA ODYSSEY FROM SMALL DEALER. COME TO FIND OUT THAT THE ENGINE OIL IS LEAKING. IT HAD 52000 MILES ON IT. DEALER SAYS IT IS OUT OF WARRANTY DUE TO MILEAGE. I BELIEVE THAT HONDA SHOULD FIX THAT PROBLEM FOR ME AS IT IS NOT DUE TO WEAR AND TEAR OF THE VEHICLE. I BELIEVE THE SEAL IS DEFECTIVE AND SHOULD BE REPLACED FREE OF CHARGE. THE DEALER IS ASKING $600.00 TO FIX THE PROBLEM. THE VEHICLE ALSO LUNGES FORWARD WHEN DECELERATING AND COMING TO A GRADED STOP.*JB
MY 2002 HONDA ODYSSEY'S ENGINE HAS SHUT OFF MANY TIMES WHILE I AM DRIVING. MOST OFTEN AT THE SAME SPOT AFTER MAKING A LEFT TURN, HEADING DOWNHILL WITH POWER LINES GOING ACROSS THE STREET FROM THE ABOVE. THERE IS NO WARNING OF THE ENGINE JUST SHUTTING DOWN. IT RESTARTS AS SOON AS I PULL OVER AND START THE ENGINE AGAIN. IT STARTED AFTER THE TRANSMISSION DIED ON ME, AND THE DEALER REPLACED IT. TOOK THE CAR TO THE DEALER AND THEY SAY EVERYTHING IS OK. *JB
WHILE DRIVING 35 MPH VEHICLE STALLED. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE DEALER FOUND THAT THEY NEEDED TO REPLACE THE TRANSMISSION. THE TRANSMISSION WAS REBUILT AND INSTALLED. ONE DAY AFTER PICKING UP THE VEHICLE, THE CATALYTIC CONVERTER FAILED AND HAD TO BE REPLACED. *SC
TRANSMISSION WAS SLIPPING OUT OF GEAR AT VARIOUS SPEEDS, PREVENTING THE VEHICLE FROM MOVING. TOOK VEHICLE FOR CHECKUP TWICE, BUT THE CAUSE WAS UNDETERMINED.*AK
THE CONSUMER HEARD NOISES COMING FROM THE VEHICLE'S TRANSMISSION. *NM THE VEHICLE PULLED TO THE RIGHT, THE ELECTRONIC EQUIPMENT LIGHT WOULD GO ON AND OFF FOR NO REASON, THE AIR BAG LIGHT HAD COME ON, TRANSMISSION FAILED, THE GEARS WOULD NOT SHIFT EASILY, THE RPM ARROW WOULD ERRATICALLY SWING FROM DIFFERENT LEVELS WHILE THE TRANSMISSION WAS STRUGGLING TO SHIFT GEARS, THE TCS LIGHT WAS INTERMITTENT ALONG WITH THE ENGINE LIGHT AND THE HEATER EXHILARATED A LOUD SOUND WHEN IN USE. *SC
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: 225/60R16. THE CONTACT STATED THAT THE TIRES WERE SUPPOSED TO LAST FOR 85,000 MILES; HOWEVER, THEY BEGAN TO WEAR AFTER 25,000 MILES. IN ADDITION, THE VEHICLE SHOOK UNCONTROLLABLY AND WOULD NOT RELENT. THE CONTACT TOOK THE VEHICLE TO TIRES PLUS WHERE IT WAS DIAGNOSED THAT EACH TIRE NEEDED A NEW STEEL BELT. ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,674.
VEHICLE: 2002 HONDA ODYSSEY, PURCHASED 11/2004. REAR BRAKE MAKES CLUNKING NOISE WHEN BACKING OR CHANGING DIRECTION.*AK FIRST BRING TO ATTENTATION TO SALES DEALER, NORM REEVES HONDA, MECHANIC SAYS NORMAL SOUND ON THIS MODEL. I REBUTTED WITH "I OWN BOTH A ACCORD AND CIVIC, THEY DON'T HAVE THIS SOUND". THAT'S JUST THIS MODEL. SECOND TIME, BROUGHT TO ATTENTATION TO GOUDY HONDA, SERVICE ADVISOR SAID, THAT'S NORMAL ON THIS MODEL. I GAVE THE SAME REBUTTAL. THEY REPLIED WITH ON NEXT VISIT, THEY WILL GREASE THE BRAKE, THE SOUND WILL DISAPPEAR. I DID BRING IT NEXT TIME FOR OIL CHANGE. SERVICE ADVISOR SAID THEY GREASED IT, BUT SOUND IS STILL THERE. THIRD TIME, CALL HONDA CORPORATE, REP SAID THAT'S NORMAL. ASK IF THERE'RE ANY KNOWN PROBLEM, REP SAID NO. I ASK HIM TO CHECK, HE SAID HE'S SURE THERE'S NOTHING WRONG WITH CAR. JUST HAVE THE DEALER REPLACE THE BRAKE & PAY FOR IT. WENT ON INTERNET, FOUND MANY ODYSSEY OWNER HAVE SAME PROBLEM. ALSO FOUND HONDA EVEN HAS A TSB OUT. NUMBER OF FAILURES, TOO MANY TO MENTION, IT'S DAILY. WHY DOESN'T DEALER NOR THE HONDA ADMIT THE PROBLEM! HAVE NOT REPORT THE FOLLOWING PROBLEM TO NEITHER DEALER NOR HONDA. THE SRS INDICATOR LIGHT CAME ON ONE DAY, I TURN OFF ENGINE & TURN ENGINE BACK ON. THE INDICATOR LIGHT WENT AWAY. THIS REMINDS ME OF ANOTHER STRANGE THING HAPPENDED A FEW MONTHS BACK. WHILE DRIVING ON FREEWAY. ALL THE SUDDEN, A BUNCH OF INDICATOR LIGHTS CAME ON, CAN'T REMEMBER WHICH, THE LIGHTS WENT OFF A FEW SECONDS LATER.
AT 45,000 MILES TRANSMISSION FAILED COMPLETELY. CONSUMER CONTACTED THE DEALER. HOWEVER, THE DEALER WILL NOT ASSIST THE CONSUMER WITH ANY REPAIRS. RECALL 04V176000 WAS ISSUED ON AUTOMATIC TRANSMISSION. *AK
VEHICLE CAME TO ABRUPT STOP WHILE TRAVELING AT A SPEED AROUND 40MPH, IN SOME INSTANCES, IT DOWNSHIFTED AND WON'T ACCELERATE AT THE SAME RATE OF SPEED THAT ALMOST CAUSE AN ACCIDENT (TRANSMISSION WAS CAUSING THE VEHICLE TO ACT LIKE THAT). 2ND, SLIDING DOOR ON BOTH SIDE OF THE VEHICLE WON'T OPEN IN SO MANY OCCASSION, WINTER OR SUMMER. *AK
THE CONSUMER WAS DRIVING AT APPROXIMATELY 45 MPH AND T-BONED ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONSUMER LATER CONTACTED THE DEALER, WHO INFORMED HIM THAT THE AIR BAGS FAILED TO DEPLOY BECAUSE THE DRIVER DID NOT HIT THE SENSORS UPON IMPACT. *AK THE SRS LIGHT HAD COME ON INTERMITTENTLY. THE MECHANIC FOUND THAT THE RIGHT AND LEFT SEAT BELT BUCKLES, SRS CONTROL UNIT AND PASSENGER POSITIONING OPDS SENSOR WAS FLASHING TO THE MAIN COMPUTER. *SC
WHILE DRIVING TRANSMISSION SLIPS AND HESITATES BEFORE ACCELERATING. THE DEALER STATES THE PART NEEDS TO BE REPLACED. *AK
THE CONSUMER STATED THREE WEEKS AFTER THE RECALL FOR THE TRANSMISSION INTERLOCK WAS PERFORMED THE TRANSMISSION FAILED COMPLETELY. *JB
AFTER THE DEALERSHIP PERFORMED AUTOMATIC TRANSMISSION RECALL 04V176000 REPAIRS VEHICLE WAS STILL EXPERIENCING TRANSMISSION FAILURE. VEHICLE WILL SUDDENLY STOP ACCELERATING WHILE DRIVING. DEALERSHIP WAS UNABLE TO CORRECT THE FAILURE.*AK
WHILE OPENING UP THE DOOR THE INDICATOR LIGHT FLASHEED ON THE DASHBOARD AND REMAINED ON. PASSENGER'S SIDE DOOR HANDLE BROKE OFF. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
WHILE TURNING ON THE HEADLIGHTS BOTH DRIVER'S SIDE AND PASSENGER'S SIDE LIGHTS WOULD GO OFF ON THEIR OWN. CONSUMER WAS ABLE TO DRIVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BULBS NEEDED TO BE REPLACED. *AK
I OWN A 2002 HONDA ODYSSEY VAN. MY PARTNER'S MOTHER WAS GETTING INTO THE BACK SEAT OF THE VAN LAST WEEK, AND GRABBED HOLD OF THE OVERHEAD HANDLE TO HELP HER UP (SHE'S 79 YEARS OLD), AND AS SHE STEPPED INTO THE VAN, THE HANDLE BROKE OFF THE CEILING, CAUSING HER TO FALL BACKWARDS ONTO HER BACK, ROLL BACKWARDS AND HIT HER HEAD ON THE ASPHALT. FORTUNATELY (MIRACULOUSLY), SHE DID NOT SUSTAIN ANY INJURY (EXCEPT BEING A LITTLE SORE THE NEXT DAY). THIS WOMAN IS NOT A LARGE WOMAN...SHE IS ONLY 4'10" AND DOES NOT WEIGH ALL THAT MUCH. MY CONCERN IS THE POTENTIAL FOR INJURY THAT THE BREAKING OF THIS PART COULD POSE. I AM A SAFETY PROFESSIONAL (EHS MANAGER FOR MANUFACTURING), AND AM QUITE ATUNED TO HAZARD AWARENESS. THERE IS NOTHING IN THE OWNER'S MANUAL OR INSIDE THE VEHICLE THAT TELLS YOU NOT TO USE THIS HANDLE TO HELP YOURSELF INTO THE VAN. IT APPEARS TO BE THERE FOR THAT PURPOSE. IT IS MADE OF PLASTIC ON THE OUTSIDE, AND EVIDENTLY (NOW THAT I CAN SEE WHERE IT BROKE) IT IS PLASTIC ALL THE WAY TO THE MOUNTING SCREWS. I WANTED TO REPORT THIS POTENTIALLY DANGEROUS HAZARD, SO THAT SOMETHING CAN BE DONE EITHER IN THE DESIGN, OR IN THE WARNING SYSTEM. THIS COULD HAVE RESULTED IN A VERY SERIOUS INJURY (BROKEN HIP OR OTHER BONES, OR EVEN A HEAD INJURY). MY HONDA DEALER SIMPLY ORDERED A NEW PART TO BE INSTALLED. I CAN GUARANTEE THAT IF THERE WERE AN INJURY INVOLVED, THIS INCIDENT WOULD HAVE RESULTED IN A LAWSUIT. I WOULD APPRECIATE A RESPONSE TO LET ME KNOW WHAT YOU CAN DO ABOUT THIS PROBLEM. THANK YOU FOR ALLOWING ME TO SUBMIT THIS COMPLAINT. CAROL TOPITZER MILFORD, CT. *AK
MY TRANSMISSION STARTED TO MAKE A WHINING NOISE WHEN SHIFTING INTO 3RD GEAR. I BROUGHT IT TO MY DEALER AT 28,793 MILES - THEY REPLACED THE TRANSMISSION AT NO CHARGE REBUILT TRANSMISSION SERIAL # [XXX]. AT 35,856 MILES THE TRANSMISSION STARTING TO WHINE AGAIN, THIS TIME IN 5TH GEAR - A DEALER MECHANIC RODE WITH ME AND VERIFIED THE NOISE AND THEY REPLACED THE TRANSMISSION AGAIN WITH SERIAL#[XXX]. A FEW MONTHS LATER MY NEIGHBOR HAD HER 2002 HONDA ODYSSEY LOCK UP AS SHE WAS DRIVING AT 50 MPH ON A COUNTRY ROAD. THE FRONT TIRES STOPPED TURNING AND SHE CAME TO REST IN THE ONCOMING TRAFFIC LANE. SHE STARTED THE ENGINE AND THE CAR WOULD NOT MOVE. SHE HAD ABOUT 64,000 MILES AT THE TIME - THE DEALER FINALLY GOT HONDA TO REPLACE THE TRANSMISSION AND FRONT TIRES AT NO COST! HER HONDA VIN# IS[XXX] SO YOU CAN CHECK THE TRANSMISSION SERIAL# AND FIND OUT WHAT HAPPENED TO THE TRANSMISSION. IN TALKING TO MY DEALER, HE TOLD ME THE SAME TRANSMISSION IS IN THE PILOT, ODYSSEY, AND V-6 ACCORD AND THE SIMILAR ACCURA MODELS WITH V-6 ENGINES. THIS MAKES THE PROBLEM WIDESPREAD!!! I AM ABOUT TO TAKE A 3,000 MILE TRIP AND CALLED HONDA'S AT 1-800-999-1009 TO TELL THEM ABOUT MY NEIGHBORS CAR - I WAS TOLD THAT THEY HAVE NOT HAD A LOCK UP ON ANY CAR WITH MILEAGE UNDER 60,000 MILES - BUT THERE IS ALWAYS A FIRST TIME!!! I HAVE INSTRUCTED MY DAUGHTER TO CONTACT OUR ATTORNEY SHOULD WE HAVE A CRASH ON THE TRIP!!! THE GOVERNMENT MUST INVESTIGATE THIS HONDA/ACCURA TRANSMISSION PROBLEM BEFORE SOMEONE GETS KILLED. MY NEIGHBOR WAS LUCKY SHE WAS ON A LIGHTLY TRAVELED 2-LANE COUNTRY ROAD WITH HER TWO SONS.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AFTER THE RECALL REPAIRS WERE MADE THE CONSUMER CONTINUED TO HAVE PROBLEMS WITH THE VEHICLE'S TRANSMISSION. *NM THERE WAS AN INSTALLATION OF THE OIL JET KIT WHICH WAS INTENDED TO REPAIR OR PREVENT THE PROBLEM. RECALL# 04V176000. *SC *JB
THE CONSUMER BELIEVES THE POSITIONING OF THE SEAT BELT IN THE MIDDLE SEAT OF THE BACK ROW, WHICH COMES DOWN FROM THE CEILING TO BUCKLE INTO THE SEAT, IS UNSAFE AND UNCOMFORTABLE. *NM THE SEAT BELT COMES DOWN, ACROSS ON THE TORSO AND USUALLY ACROSS THE NECK. *SC *JB
AS REPORTED BY MANY OTHER HONDA ODYSSEY 2002 OWNERS, THE AUTOMATIC TRANSMISSION WOULD POP OUT OF 2ND OR 3RD GEAR AND INTO NEUTRAL. ENGINE WOULD REV UP WHEN GIVEN GAS BUT WITH ZERO ACCELERATION. ABOUT 6 TIMES THIS HAPPENED OVER A 2 MONTH PERIOD. BY MANUALLY SWITCHING TO A LOW GEAR AND THEN BACK INTO AUTOMATIC DRIVE THE TRANSMISSION BEHAVED PROPERLY. A FEW DAYS AGO THE ENGINE CHECK LIGHT LIT UP, AS WELL AS THE MAINTENANCE LIGHT. WE TOOK INTO DEALER AND WERE TOLD AN ERROR CODE OF P0730, INCORRECT GEAR RATIO, WAS BEING REPORTED BY THE VEHICLE'S DIAGNOSTIC CIRCUITRY. THIS IS A VERY DANGEROUS FAILURE. DEALER SAID A NEW TRANSMISSION WAS NEEDED, FOR SOME $4,500. AFTER COMPLAINING THAT IT IS NOT ACCEPTABLE FOR A 2-YEAR OLD CAR'S TRANSMISSION TO FAIL, EVEN IF OUR MILEAGE WAS OVER THE 36,000 MILE WARRANTY, DEALER CALLED HONDA AND OFFERED US A RECONSTRUCTED TRANSMISSION IF WE WOULD PAY $1,028 FOR THE LABOR ONLY. WE ACCEPTED BEFORE READING ALL THESE SIMILAR COMPLAINTS ON THE INTERNET. WE WERE ALSO TOLD THAT THE ONBOARD COMPUTER HAD TO BE REPLACED, SINCE THAT IS ALWAYS DONE WHEN THE TRANSMISSION IS REPLACED. A RECONSTRUCTED TRANSMISSION, WAS EXPLAINED TO US, IS REPLACING ALL INTERNAL MECHANISMS OF THE TRANSMISSION BUT KEEPING THE SAME EXTERIOR CASING WE HAD. WE WERE TOLD THIS WAS UNRELATED TO THE 2ND GEAR OVERHEATING PROBLEM. WE ARE GRATEFUL TO THE DEALER AND HONDA FOR LOWERING OUR REPAIR COSTS, BUT NOW FEEL THAT THIS IS A KNOWN PROBLEM AND A RECALL SHOULD BE DONE BEFORE SOMEONE GETS KILLED BECAUSE OF IT. THEREFORE WE WILL ASK HONDA FOR OUR $1,028 BACK BEFORE PURSUING THE MATTER LEGALLY. *JB
CONSUMER RECEIVED RECALL NOTICE 04 V176000 FOR REPLACEMENT OF TRANSMISSION. CONSUMER CONTACTED THE DEALER AFTER RECALL REPAIRS WERE PERFORMED BY THE DEALER. THE PROBLEM HAD NOT BEEN RESOLVED, AND THE TRANSMISSION FAILED WHILE SHIFTING INTO SECOND AND THIRD GEARS. *AK
STARTED HEARING NOISE WHILE DRIVING AT ANY SPEED. NOISE GOT PROGRESSIVELY LOUDER. TOOK CAR TO HONDA DEALER AND THEY FOUND NO PROBLEM. DROVE AWAY AND NOISE WAS STILL THERE. WENT RIGHT BACK TO DEALER AND ASKED IF THEY DID A ROAD TEST. THEY HAD NOT. WHEN THEY DID A ROAD TEST THE DISCOVERED THE PROBLEM, A BAD WHEEL BEARING. THIS WAS WHEN THE CAR HAD LOW MILEAGE ON IT. THEY REPAIRED THE BEARING AND THE NOISE DIMINISHED CONSIDERABLY. THE CAR NOW HAS 60K + MILES ON IT AND THE LOW LEVEL HUM HAS PROGRESSIVELY GOTTEN WORSE. HONDA FOUND NOTHING WRONG. BROUGHT TO AUTO REPIR PLACE AND FOUND THAT I HAVE ANOTHER BAD WHEEL BEARING. THIS VEHICLE HAS HAD MULTIPLE PROBLEMS, INCLUDING A BAD TRANSMISSION WHICH FINALLY WAS REPLACE AFTER OVER A YEAR WHEN IT COMPLETELY FAILED ON THE HIGHWAY, WINDSHIELD AIR LEAK THAT HAS STILL NOT BEEN DETECTED BY HONDA AND REPAIRED.*AK