2002 Honda Odyssey Complaint Log

WHILE CHILD WAS STANDING NEAR SLIDING DOOR CONSUMER HIT KEYLESS ENTRY BUTTON BY MISTAKE AND CHILD WAS CAUGHT IN BETWEEN THE VEHICLE AND DOOR. DOOR HAS NO SENSORS.*SCC

AXLE BEARING WHEEL BROKE OFF WHILE CONSUMER WAS DRIVING AT 60-65 MPH. DRIVER'S SIDE WHEEL BROKE OFF ,AND CONSUMER COULD NOT CONTROL VEHICLE VERY WELL. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

VEHICLE WAS HARD TO PUT INTO REVERSE. ONCE IN REVERSE CONSUMER HEARD A CLANKING NOISE, AND COULD NOT STEER CAR. WHEEL WAS ABOUT TO FALL OFF. VEHICLE WAS TOWED TO DEALER, DEALER STATED THAT A BOLT WAS NOT PROPERLY SCREWED ON. CONSUMER FELT THIS WAS VERY DANGEROUS IF RIDING ON HIGHWAY. *AK THE BOLT HOLDING STRUT MOUNTING WAS NOT PROPERLY SCREWED AT FACTORY. *YH

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE SHIFTED FROM DRIVE 4 TO DRIVE 1 CAUSING VEHICLE TO BUCK VIOLENTLY, STOPPING AND SURGING FORWARD. DEALER HAS INSPECTED VEHICLE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK

AT 55-60 MPH ENGINE STARTED ROARING, VEHICLE WAS BUCKING ,AND GOING ALL OVER THE ROAD. CONSUMER NOTICED TRANSMISSION HAD DOWNSHIFTED TO D1. DEALER CANNOT DUPLICATE THE PROBLEM.*AK

WHILE DRIVING, THE VEHICLE BEGAN TO BUCK AND THEN SURGE FORWARD, IT DOWNSHIFTED FROM D4 TO D1, CONSUMER WAS ABLE TO BRAKE AND SHIFT TO D4. *SLC *SCC

CONSUMER STATES THAT WHILE RETURNING FROM A LONG TRIP USING CRUISE CONTROL, CONSUMER HEARD A LOUD NOISE UNDER VEHICLE, VEHICLE STARTED TO SLOW DOWN INDICATER LAMPS CAME ON DASH INDICATING A PROBLEM. CONSUMER PULLED OVER ENGINE DIED AND WOULD NOT START. TOOK TO DEALER AND THEY STATED THE TIMING BELT WAS BROKEN. NEXT DAY DEALER STATED THE BOLT THAT HOLDS TIMING BELT BROKE. PLEASE PROVIDE ANY FURTHER INFORMATION.

WHILE DRIVING AT ANY SPEED, THE SAFETY RESTRAINT LIGHT WILL ILLUMINATE. THE DEALER HAS EXAMINED THE PROBLEM ON FOUR DIFFERENT OCCASIONS. THE DEALER CLAIMS THAT THE MANUFACTURER IS AWARE OF THE PROBLEM BUT DOES NOT HAVE A SOLUTION. *NM

WHILE BACKING FROM DRIVEWAY OUR REAR WINDSHIELD SHATTERED (WITH POPPING SOUND). CAR HAD BEEN IN SHADED AREA WITH AIR CONDITIONING ON FULL BEFORE I PUT VAN IN REVERSE GEAR. THE TIME WAS APPROXIMATELY 1 PM ON HOT SUNNY DAY. WHEN NEW WINDSHIELD WAS INSTALLED IT WAS DISCOVERED THE WIPER MOTOR ASSEMBLY NEAR BASE OF WIPER SHAFT WAS CRACKED. ON A HONDA ODESSEY VAN THE REAR WINDOW WIPER SHAFT IS INSTALLED THROUGH HOLE IN WINDSHIELD AND THE MOTOR ASSEMBLY WAS HOUSED INSIDE LIFTGATE.*AK

TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. WHEN APPYLING PRESSURE TO THE BRAKE PEDAL, THE CONTACT HEARD AND FELT A LOUD GRINDING NOISE. THE DEALER CHANGED THE BRAKE SHOES, BUT THE PROBLEM STILL PERSISTS. THE VEHICLE WAS INSPECTED BY TWO ADDITIONAL PROFESSIONAL TECHNICAINS AND THEY ADVISED HER THAT NOTHING WAS WRONG WITH THE BRAKE SYSTEM. ON TWO OCCASIONS, THE SLIDING DOOR WOULD SPONTANEOUSLY OPEN, ALLOWING HER CHILDREN TO EXIT THE VEHICLE WHILE IN MOTION. THE DEALER COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY GREASED THE ROLLERS ON THE SLIDING DOOR, WHICH REMEDIED THE FAILURE. SEVERAL MONTHS LATER, THE VEHICLE WAS REAR ENDED DIRECTLY IN THE CENTER OF THE VEHICLE BY ANOTHER VEHICLE TRAVELING 35 MPH. NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO WARNING LIGHTS PRIOR TO THE CRASH. THE DEALER WAS NOT NOTIFIED. THE COTNACT TOOK HER VEHICLE TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). BECAUSE THERE WAS NO DISCOLORATION IN THE TRANSMISSION FLUID, THE DEALER INFORMED HER THAT THE VEHICLE COULD NOT BE REPAIRED UNTIL IT SHOWED SIGNS OF FAILURE. THE CONTACT CALLED THE DEALER WHEN SHE BEGAN EXPERIENCING FAILURES SHIFTING GEARS, AND THEY ADVISED HER THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER THE FREE REMDEY OUTLINED IN THE RECALL. THE DEALER REFUSED TO PROVIDE AN EXPLANATION. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAEGE WAS 80,000. *UPDATED 10/20/08 *BF UPDATED 10/21/08. *JB

MY TRANSMISSION SLIPS IN LOW GEARS CAUSING THE CAR TO REV EXTREMELY HIGH (4,000 RPM) WITH NO POWER. THIS HAS HAPPENED TWICE IN THE PAST MONTH. EACH TIME I HAVE BEEN ABLE TO PULL OVER TO AVOID CRASHING WITH MY CHILDREN IN THE CAR. IN AN ATTEMPT TO DIAGNOSE THE PROBLEM MY MECHANIC HAS REPLACED THE TRANSMISSION FLUID. THE FLUID WAS DISCOLORED AND CONTAINED METALLIC FRAGMENTS. THE VAN WAS SERVICED AS PART OF THE RECALL IN 2004 AT THE DEALER WHERE I BOUGHT IT IN 2002. THE OIL JET WAS INSTALLED BUT OBVIOUSLY DID NOT REMEDY THE PROBLEM. THE VAN IS AT 90,000 MILES. THIS IS (I NOW REALIZE) A WELL DOCUMENTED PROBLEM AND I WOULD EXPECT HONDA TO COVER THE COST OF A NEW TRANSMISSION. *TR

THE PASSENGER SIDE DOOR OPENS AND CLOSES INTERMITTENTLY. THE CONSUMER'S WIFE PUSHED THE BUTTON FOR THE AUTOMATIC DOOR TO OPEN, BUT THE SLIDING DOORS ONLY OPENED A FEW INCHES. WHEN THE CONSUMER TRIED TO OPEN THE DOOR, THE DOOR CLOSED ON HIS FINGERS. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS SCC

THE RIGHT REAR SEAT BELT HAS BEEN REPLACED TWICE FOR TIGHTENING ON A CHILD. NOW THE MIDDLE REAR SEAT BELT BUCKLE HAS COME OFF. *JB

ON 4/12/02 - {"NORMAL, NON-SEVERE BRAKING CONDITIONS"}: WAS NOT RAINING. DIDN'T DRIVE THROUGH WATER, MUD, OR OIL. WASN'T DRIVING OFF-ROAD, DOWN MOUNTAINS, OR DOWN ANY HILL. WASN'T RIDING BRAKE, OR DOING 1800 BRAKING MANEUVERS. --- DROVE 1 MILE, IN TOWN. PARKED FOR ABOUT 20 MINUTES. DROVE 1/10 MILE, IN TOWN. --- APPLIED BRAKES NORMALLY. {"OTHER THAN RETURN SPRING, WITH NO RESISTANCE PEDAL WENT TO FLOOR WITH ZERO DECELERATION"}: {PEDAL WAS NOT HARD, WAS NOT SOFT. IT TRAVELED WITH NO RESISTANCE, NO PRESSURE, MOVED FREELY.} {PEDAL DIDN'T GO A LITTLE FARTHER THAN NORMAL. IT WENT COMPLETELY TO FLOOR.} {BRAKES DID NOT LOCK, DID NOT BRAKE SLOWLY. IT WAS ZERO DECELERATION, NO BRAKING, NO SLOWING.} --- RELEASED PEDAL. BRAKED HARD TO AVOID HITTING ANOTHER VEHICLE. CAME TO QUICK STOP. HAS NOT REOCCURRED.*AK

COONSUMER STATES WHILE DRIVIG 50MPH THE TRANSMISSION FAILED CAUSING A NEAR ACCIDENT.*JB

DRIVER AND PASSENGER SIDE REAR DOORS STICK. *NLM

CONSUMER STATES VEHICLE DOOR AJAR LIGHT, BATTERY LIGHT AND THE BRAKE LIGHT WOULD COME ON AND GO OFF INTERMITTENTLY WHILE DRIVING, DEALER WAS NOTIFIED. NLM

SLIDING DOORS WILL NOT OPEN AT TIMES. SERIOUS SAFETY HAZARD ESPECIALLY WHEN YOU MAY NEED TO GET CHILDREN OUT OF THE CAR. OCCUPANTS OF THE CAR CANNOT OPEN THE DOORS FROMT HE INSIDE AT TIMES. THE DOORS STICK SHUT AND WILL NOT OPEN. WENT TO THE DEALER OVER SIX TIMES AND WAS TOLD EACH TIME THAT IT WAS NORMAL AND THEY WOULD LUBE THE TRACK. THIS DOES NOT FIX THE PROBLEM AND THIS IS NOT NORMAL. I NEED THIS FIXED BEFORE THERE IS AN ACCIDENT AND SOMEONE IS SERIOUSLY INJURED.

WHEN I FIRST GOT MY 2002 HONDA ODYSSEY, BRAND NEW, WE NOTICED THAT THERE WAS UNUSUAL STATIC ELECTRIC SHOCK. EVERYTIME ME OR MY WIFE TOUCH THE VEHICLE AFTER DRIVING, WE GET SHOCKED! WHEN I BROUGHT THE VAN IN FOR A RECALL, I MENTIONED THIS PROBLEM TO THE SERVICE MANAGER. AFTER THE RECALL WAS DONE, I ASKED ABOUT THE STATIC SHOCK. HE TOLD ME THAT IT IS NORMAL. NORMAL? HE WON'T GIVE ME A REMEDY. THIS IS ONE COMPLAINT. LATELY, I HAVE NOTICED THAT MY REAR ALLOY RIMS HAVE WEIRD SCRATCHES. BUT THEY ARE NOT FROM DRIVING AND SCRAPING ONTO SOMETHING. IT SEEMS THAT THE RIMS HAVE VEINS EMANATING FROM THE CENTER OUT! MY VAN ONLY HAS 33,000 MILES ON IT. I HAVE BEEN OBSERVING OTHER ODYSSEYS, SOME OLDER THAN MINE, AND THEY DON'T HAVE THE WEAR THAT MY RIMS HAVE. I ALSO DON'T HEAR THEM COMPLAINING ABOUT STATIC SHOCKS EITHER. I ONLY WISHED THAT DEALERS ARE AS FERVENT WHEN THEY ARE TRYING TO SELL VEHICLES AS WHEN THEIR FORMER CUSTOMERS HAVE A COMPLAINT/S. *NM

MY WIFE WAS INJURED WHEN THE SIDE AIRBAGS OF OUR 2002 ODYSSEY INADVERTENTLY DEPLOYED. AFTER SENDING THEIR REPRESENTATIVE AND AIRBAG EXPERTS TO EXAMINE OUR ODYSSEY, AMERICAN HONDA FAILED TO PROVIDE US AN EXPLANATION OF THE CAUSE AND THE FIX OF THIS DEFECT AS THEY PROMISED US 3 WEEKS AGO. THEY SIMPLY REPLACED SOME PARTS AND FORCED US TO RETURN THE RENTAL CAR AND TAKE BACK THE VAN. EVEN THE CLASSIC HONDA MANAGER ADMITTED TO ME THAT IF HONDA AGREES TO A TRADE IN, CLASSIC HONDA WOULD NOT ABLE TO RESELL OUR VAN DUE TO LIABILITY. YET THEY ARE ASKING US TO DRIVE OUR ODYSSEY AND RISK OUR LIVES AGAIN. BASED ON THE QUESTIONS HONDA ASKED DURING THEIR INVESTIGATION, AND THEIR REFUSAL TO ADDRESS THIS INCIDENT IN WRITING, HONDA WANTS US TO RISK OUR LIVES AGAIN TO TEST THE SAFETY OF THEIR PRODUCT. WE NEED HELP AND CAN PROVIDE MORE INFO REGARDING THIS INCIDENT. THANKS.*AK

SRS LIGHT ON WITH NO APPARENT REASON. I HAVE TAKEN CAR IN FOR DIAGNOSTIC TESTING WITH NO CODE INDICATING SOURCE OF PROBLEM. UNIT WAS REPLACED A YEAR AGO, HOWEVER THE SRS LIGHT HAS RECENTLY FAILED 3 TIMES IN PAST 3 MONTHS. *NM

VEHICLE PULLS WITH SLIGHT VEERING TO RIGHT AND LEFT. THERE IS ALSO VIBRATION IN THE STEERING WHEEL AT SPEEDS OF 40 - 70 MPH. DEALER BALANCED WHEELS, CHECKED HUB AND WHEEL RUN OUT, INNER CV JOINTS, SHIFTED FRONT SUBFRAME TO RIGHT, SHIFTED STEERING KNUCKLES TO THE LEFT TO GAIN MAXIMUM LEFT BIASED CAMBER, REPLACED ORIGINAL WHEELS/TIRES WITH EX MODEL TIRES. VEHICLE HAS BEEN AT DEALERSHIP 5 TIMES. HOWEVER PROBLEM STILL EXISTS. CONSUMER STATES PERFORMANCE OF VEHICLE AND THE WAY DEALERSHIP HAS CONDUCTED BUSINESS IS UNSATISFACTORY. *TT

SLDING REAR DOOR ELECTRICAL MALFUNCTION - WILL NOT STAY CLOSED. POTENTIAL SAFETY HAZARD WITH THE VEHICLE. *AK

DOOR OPENED OVERNIGHT AND RAIN SOAKED INTERIOR. DOOR SLIDES OPEN UNEXPECTEDLY.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR INSPECTION, BUT MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK

THE TIRE/RIM BEAD SEAL FAILS CAUSING THE AIR TO LEAK FROM THE TIRE. *AK

OIL LEAKING FOLLOWING IMMEDIATE USE OF CAR, UNABLE TO BE REPAIRED & NEEDS A NEW ENGINE, ? FAULTY CASTING AT MANUFACTURER, PRODUCT SHOULD NOT HAVE LEFT MANUFACTURER, CAR DRIVEN A TOTAL OF 287 MILES NOW OFF THE ROAD 15 DAYS. *AK

MY HONDA ODYSSEY 2002 HAS A FREQUENT PROBLEM WITH THE AUTOMATIC TRANSMISSION NOT SHIFTING GEARS OR JERKING. IT HAPPENS FREQUENTLY AT LOW SPEEDS OR AT A STOP AND TRYING TO SPEED UP. IT HAS ALSO HAPPENED MULTIPLE TIMES WHILE TRYING TO GET UP-TO-SPEED ON A HIGHWAY ON-RAMP AND WHEN TRYING TO PASS ON A HIGHWAY. I HAVE BEEN IN SEVERAL DANGEROUS SITUATIONS WHERE I HAVE ALMOST BEEN HIT BECAUSE MY CAR WOULD NOT "ENGAGE" AND "GO". I HAVE ADDRESSED THIS ISSUE AT THE DEALERSHIP WITH NO HELP BECAUSE THEY COULD NOT "REPRODUCE" THE PROBLEM. PLEASE DON'T WAIT FOR SOMEONE TO BE KILLED BEFORE ISSUING A RECALL!!! *LA

THE VAN'S ENGINE WARNING LIGHT AND TRACTION CONTROL LIGHT CAME ON AT ABOUT 2700 MILES WHILE I WAS DRIVING THE VEHICLE. IN ADDITION, THE VEHICLE GEAR SHIFT WAS IN THE "D" MODE FOR DRIVE, AND THE GREEN LIGHT BEGAN BLINKING OFF AND ON AT THE SAME TIME THE ENGINE LIGHT AND TCS LIGHT WERE ILLUMINATED. THE HONDA DEALERSHIP REPLACED THE PRESSURE CONTROL SOLENOID AND THIS ENDED THE LIGHTS BEING DISPLAY. TODAY, AT 3100 MILES, THE ENGINE WARNING LIGHT AND TCS LIGHT CAME ON AGAIN AND THE "D" GEAR SHIFT LIGHT WAS BLINKING OFF AND ON. I TOOK THE VEHICLE TO THE HONDA DEALERSHIP THIS MORNING AND WAS TOLD 5 HRS LATER THAT MY VEHICLE NEEDS A NEW TRANSMISSION. I AM SHOCKED AND ALSO DISAPPOINTED. IT IS NEW AND COST $30,000 TO PURCHASE. WHAT A BUM DEAL.

SRS LIGHT STAYING LIT AFTER STARING THE VEHICLE. THE VEHICLE WAS TAKEN IN TO SERVICE DEPARTMENT 3 SEPARATE TIMES WITH THE LIGT LIT AND I WAS TOLD THAT IT WAS FIXED. ONE (1) MONTH LATER IT WAS ON AGAIN. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE APRIL 18, 2003. HONDA CAN NOT REPAIR.*AK

WHILE DRIVING APPROXIMATELY 50-55 MPH HAD A COLLISION WITH ANOTHER VEHICLE. UPON IMPACT WITH OTHER VEHICLE AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

AIR BAGS FAILED TO DEPLOY. PICTURES AND ACCIDENT REPORT WERE E-MAILED TO MICHAEL LEE AT NHTSA ON 12/05/2001.

I AM THE OWNER OF A 2002 HONDA ODYSSEY EX, WHICH I PURCHASED NEW. ONLY TWO YEARS OLD AT APPROXIMATELY 33,000 MILES, THE TRANSMISSION ENDURED PRONOUNCED SLIPPAGE; THE ENGINE WOULD REV AT HIGH RPMS WITHOUT ACCELERATING (AT HIGHWAY SPEEDS AND FROM STARTING FROM A STOP). UNEXPECTED DECELERATION WAS ALSO NOTED AT TIMES. BEING UNDER WARRANTY (BARELY), HONDA REPLACED THE TRANSMISSION WITH A REMANUFACTURED ONE AT NO COST. UPON FURTHER INQUIRY, I DISCOVERED HUNDREDS (LITERALLY) OF OTHER COMPLAINTS, IDENTICAL TO MINE, IN THE 1999-2003 ODYSSEY. THE PROBLEM IS TWO-FOLD: 1) IF THE PROBLEM IS MECHANICAL FAILURE DUE TO A DESIGN FLAW, WHY ARE THE TRANSMISSIONS BEING REPLACED WITH THE SAME RE-MANUFACTURED TRANSMISSION (REPLACED AS OPPOSSED TO REPAIRED) AND 2) DUE TO THE EXCESSIVE NUMBER OF COMPLAINTANTS (MANY OF WHOM CLAIM TO HAVE ENDURED COSTS) ABOUT ACUTE TRANSMISSION FAILURE IT WOULD APPEAR THAT A SERIOUS SAFETY ISSUE IS INVOLVED THAT SHOULD BE PROACTIVELY ADDRESSED BY HONDA. IT SEEMS AS THOUGH THEY ARE WILLING TO REPLACE WITH A REMANUFACTURED TRANNY AND A 12MONTH/12K MILE WARRANTY KNOWING THAT THESE TRANNIES ARE MALFUNCTIONING MORE IN THE 30K-60K MILE RANGE (COST OVER SAFETY?). *AK

WARNING PANEL LIGHT FLASHES ON AND OFF INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. ENGINE IS NOT CRANKING PROPERLY. *AK

BRAKES MAKE ALOUD POPPING NOISE WHEN BACKING OR ROLLING FORWARD. POP IS FELT IN YOUR FEET. DEALER SAYS THIS IS NORMAL?*AK

THIRD ROW BUCKETS SEATS ARE BOLTED TO FLOOR. AS A RESULT, CONSUMER'S INFANT WAS FLIPPED FORWARD. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK

WHILE DRIVING 35 MPH DRIVER'S SIDE DOOR OPENED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. A FEW WEEKS LATER, CONSUMER NOTICED THAT THE REAR SLIDING DOOR DID NOT LOCK PROPERLY. ONCE AGAIN, VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

NAR 02/28/2003 TRANSMISSION DEFECT ON 2002 HONDA ODYSSEY. *CB

2002 HONDA ODYSSEY CD PLAYER, REAR WIPER MOTOR, CLOCK LIGHT AND TRANSMISSION STOPPED WORKING FEW MONTHS AFTER PURCHASE. *TS ***NO ANSWER REQUIRED*** *JB

CONSUMER REQUESTING REIMBURSEMENT FOR FAILED TRANSMISSION ON 2002 ODYSSEY. *TS ***NAR*** THE TRANSMISSION WAS RECALLED.

2002 HONDA ODYSSEY EX HAS A TRANSMISSION PROBLEM. CONSUMER STATES THAT THE DEALERSHIP SAID THE ONLY SOLUTION IS TO REPLACE THE TRANSMISSION. CONSUMER WANTS TO KNOW WHY NO RECALL OR SOME OTHER SOLUTION? *NJ THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. THE SEALS AND BUSHINGS NEEDED TO BE REPLACED AND THE INTERNAL FILTER WAS CLOGGED WITH DEBRIS FROM THE LINING ON THE PLATES THAT WORE OFF DUE TO NORMAL FRICTION FROM THE PAPER-LIKE LINING WHICH CAUSED THE TRANSMISSION TO OVERHEAT AND SLIP. *JB

2002 HONDA ODYSSEY HAD A RECALL FOR TRANSMISSION PROBLEM. CONSUMER STATES THAT THIS IS THE SECOND TRANSMISSION FAILURE. *NJ THE CONSUMER STATED THE TRANSMISSION SEIZED. *JB

2002 HONDA ODYSSEY. CONSUMER STATES ISSUES REGARDING SAFETY RECALL DRIVER'S AIRBAG INFLATOR *TGW THE CONSUMER STATED THE RECALL WAS PERFORMED. HOWEVER THE SRS LIGHT ILLUMINATED, WHICH WAS NOT ON PRIOR TO THE VEHICLE BEING SERVICED. THE CONSUMER WAS INFORMED THAT THE REPAIRS WOULD COST $ 562.38 TO REPLACE THE SRS UNIT. *JB

HEAD RESTRAINTS (HR) DO NOT WORK AS DESCRIBED ON PGS 14 & 104 OF OWNERS MANUAL. I HAVE A LONG TORSO AND THE FULLY EXTENDED HEAD RESTRAINTS HIT ME BELOW THE BOTTOM OF MY SKULL. FROM THE TOP OF THE FULLY EXTENDED HR THERE IS STILL 10" TO THE ROOF. I CALLED THE LOCAL DEALER & HONDA AM ABOUT ALT. HR'S WITH LONGER POSTS. I WAS TOLD NONE EXIST EVEN THOUGH I CAN'T COMPLY WITH THE SAFETY INSTRUCTIONS OF THEIR MANUAL. TO ME, HONDA CAN BE SUIED FOR FAULTY EQ. IF I'M REAR ENDED AND RECEIVED NECK/SPINE INJURIES. THE LOCAL DEALER PARTS DEPT SAID I'M NOT THE FIRST TO ASK ABOUT THE SHORT POSTS ON HEAD RESTRAINTS. *AK

THE CAR PULLS TO THE LEFT WHEN I APPLY THE BRAKES. THIS IS THE SECOND TIME I HAVE TAKEN IT IN TO THE DEALER. THEY DENIED THAT THERE WAS A PROBLEM UNTIL I WENT OUT ON A TEST DRIVE WITH THE TECHNICIAN.*AK

WHILE TRYING TO OPEN SLIDING DOOR FROM OUTSIDE DOOR BECOME JAMMED. DEALER HAS BEEN CONTACTED THREE TIMES, AND REPAIRED DOOR, BUT PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE TRAVELING NOTICED INDICATION DASHBOARD LIGHTS WERE FLASHING INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.

REAR BRAKES STARTED MAKING A METALLIC CLICKING NOISE AROUND 3000 MILES WHEN VEHICLE SHIFTS DIRECTION. HONDA STATED THAT THIS WAS NORMAL; HOWEVER, THE NOISE HAS GOT INCREASINGLY WORSE WITH ADDITIONAL MILEAGE. IT IS BELIEVED THAT THE INCREASE IN NOISE IS DUE TO THE TO INCREASED TRAVEL IN THE BRAKE PADS AFTER SHIFTING DIRECTIONS. THIS IS THOUGHT DUE TO EITHER WARPING OR DISTORTION OF THE CALIPER BRACKETS. TS

VEHICLE PULLS HARD TO RIGHT UNDER ACCELERATION. DEALER UNABLE TO FIX, AND AMERICAN HONDA DENIED PROBLEM EXISTED, CALLING IT A NORMAL CHARACTERISTIC OF THE VEHICLE. I PERSONALLY DROVE 7 OTHER 2002 ODYSSEYS AND DETERMINED THAT THIS "CHARACTERISTIC" IS NOT NORMAL. BBB ARBITRATION WAS USED, IN WHICH THE BBB RULED AGAINST HONDA. AMERICAN HONDA FIELD ENGINEER ATTEMPTED TO REPAIR TWICE, BUT WAS UNSUCCESSFUL. IN LAST REPAIR, THE VAN WAS RETURNED TO CUSTOMER WITH CONSIDERABLE PULL TO THE LEFT UNDER STEADY SPEED, BUT HARD PULL TO RIGHT WHEN ACCELERATING. BBB RULING INDICATED THAT THIS IS A SAFETY ISSUE, AND I AGREE. QUERIES OF INTERNET WEBSITES FOR ODYSSEY OWNERS INDICATES THIS PROBLEM DOES EXIST ON OTHER VEHICLES. I EXPECT THE NHTSA TO FORCE HONDA TO DEAL HONESTLY WITH THIS ISSUE. DT