NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Honda Odyssey. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
A few weeks ago, the car I was driving steered itself dangerously close to a pedestrian in the breakdown lane. I was driving my wife’s car which I drive infrequently. This model has a lane-keeping function which steers you back into your lane if you veer. I was rounding a bend in the right lane on a highway as a man appeared on the edge of my lane, changing a tire, partially in the roadway. I was pointed away from him so I let the car coast out of his way but the car literally turned the wheel and fought me as I tried to veer left out of the man’s way. It all happened in less than a one or two seconds. Had I used the turn signal the system would have temporarily disabled itself. I shared this story on Facebook with my friends and several friends reported nearly identical issues with lane keeping driving them towards a hazard.
After having the Honda Dealership perform an oil change and software update 23-008 (updating the Auto Idle Stop Software) last week, my engine stalled while at a busy intersection (PA turnpike/70 junction) during a road trip. At the long stop light the auto idle function engaged and the engine turned off. When the stop light turned green and I lifted my foot off the brake and pressed the gas the engine shut down and automatically went into Park. I had to press the start/stop button to fully turn off then turn back on the car to get the engine to restart. This is with a giant semitruck honking right behind me. The auto idle feature does not work. It sounds terrible every time the engine restarts after it has been engaged. There really should be an option to allow users to permanently disable it, and not have to remember to turn it off every time they start the car--terrible user experience.
Drive side rear power door stopped working. Upon using handl to opperate as usual the door stopped only a few inches open. A gentle shove got it open and opperational. The next day it did the same thing this time refuding to eithe ropen completely or re-latch. My children were in the car with me on the way to school and the door could not be opened to let them out or closed to safely proceed on our route. We began diagnositcs and found that the door continued to be problematic; opening just enough to be unlatched but nor going further, opening only half way and locking in place, or openeing completely then refusing to close... the door being in manual mode or power mode makes no differnece. after complelty disasembling the door/panel to check calbles and motor, checking fuses etc we put it all back to gether and suddenly it worked fin for about a dozen tries. HOWEVER the passanger side rear door (perviously untouched) suddenly developed the same problem. Now both doors will not function in either power or manual mode and I am waiting on the dealership to look into possible computer issues.
After the PGM-FI update was put into our car, the engine cuts out entirely while at stop lights and will not wake back up. The Honda dealership is saying that there is nothing they can do.
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact was concerned about driving the vehicle. The contact called the local dealer, who stated that parts for the recall repair were sent to the dealer sporadically. The contact called two other dealers, Honda Marysville Service Center (640 Colemans Crossing Blvd, Marysville, OH 43040), and Germain Honda of Dublin (6715 Sawmill Rd, Dublin, OH 43017). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
My Honda Odyssey is experiencing an issue where it intermittently fails to restart automatically after coming to a stop and engaging the idle stop feature. Despite following Honda's recommendations, which included applying Service Bulletin 23-008 (updating the PGM-FI Idle Stop Software) and replacing the battery, the problem persists. I've also had the vehicle inspected at two different dealerships, with no resolution. I discovered Service Bulletin 23-009 on your website, which directly addresses this exact issue and extends the warranty for the Ridgeline, Pilot, and Passport models. Given that my Odyssey shares the same engine, it's concerning that it's not included in this bulletin. I believe it's unfair that I'm being forced to pay dealership fees to diagnose and fix a safety issue that Honda has already acknowledged and addressed for other vehicles with the same engine. I urge you to reconsider the exclusion of the Odyssey from Service Bulletin 23-009 and provide a solution that doesn't burden owners with unnecessary costs.
After a slight rain, the error of Radar Obstructed is being displayed. Can’t get this error removed or fixed. After searching more I found out that: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
1. While I was driving on the freeway, my radio turned off and my car put itself into NEUTRAL! I was able to safely pull over and put it back in drive. Note: This incident happened after 2 months of weird electrical things happening to the car, such as the radio turning on after the car had been turned off, car not starting, sliding doors losing power when they are halfway closed, coming to a stop and putting the car in park then the car completely loses all power/interior lights, the car turning off while stopped at a light and more... 2. Had there been more traffic I would have been in major danger. I could have easily been rear-ended or hit someone in the process of trying to get off of the freeway. It could have caused a multiple car collision. Grateful my children were not in the car at the time of the incident. 3. The car has been inspected by Spreen Honda multiple times and by an independent Honda mechanic. Spreen Honda has not been able to reproduce the problem. They won't do anything besides hook it up to the computer, and since there are no codes present "there is nothing they can do". The independent mechanic said they'd never seen anything like this. When I reported the incident to Honda America, they recommended I should continue taking the car to the dealership, which makes no sense as the dealership does not actually attempt to diagnose the problem if there is no code. 4. The manufacturer has not inspected the vehicle. When I reported this to Honda America they encouraged me to continue working with the dealership service department only. They don't take information from 3rd party service providers. This is completely unacceptable. 5. Right before the car shifted to neutral, the radio turned off and the dash lit up orange.
I purchased a 2021 Honda Odyssey with 55,000 miles on it. At 57,000 miles with normal driving conditions, I heard a metal on metal noise on rear passenger side. Upon taking it to the mechanic, both rear springs were rusted & broken - essentially giving my van no rear suspension and making it very dangerous to drive. I had to find a new vehicle for my kids for a month and a half as there is no aftermarket part. Honda would not find the part for me and wanted me to work through the dealership, but I did not have the time as this is family vehicle that I need each day. I had an independent mechanic find a pair of springs from a junkyard & he confirmed that in his 40 years of servicing exclusively Hondas, he's never seen springs fail like this at this mileage. He expected a faulty part. I drove this vehicle multiple times thinking that it was safe & only something loose in the car. At any moment, the suspension could have failed & caused a serious accident. I do have the springs & have attached photos. Component has not been inspected by anyone other than myself & mechanic. No prior warnings or messages noting a problem.
1. Incident: I was driving and stopped at a red light, took my foot off of the brake and the car completely died, leaving me stranded at the intersection. The car started back up after 4 minutes. Note: This incident happened after 2 months of weird electrical things happening to the car, such as the radio turning on after the car had been turned off, car not starting, sliding doors losing power when they are halfway closed, coming to a stop and putting the car in park then the car completely loses all power/interior lights, and more... 2. My safety was put at risk by having a non-functioning car in the middle of the road. Someone could have rear-ended me. Also, it was over 100 degrees outside which added to the panic I was feeling. 3. The car has been inspected by Spreen Honda multiple times and by an independent Honda mechanic. Spreen Honda has not been able to reproduce the problem. They won't do anything besides hook it up to the computer, and since there are no codes present "there is nothing they can do". The independent mechanic said they'd never seen anything like this. 4. The manufacturer has not inspected the vehicle. When I reported this to Honda America they encouraged me to continue working with the dealer. This is completely unacceptable. 5. Right before the power went out the dash lit up with every warning lamp for maybe 5 seconds.
I attempted to have recall repair work done at the dealer where I purchased the vehicle a few months ago and they told me the part will not be available until 2025.
Took my odyssey to the local dealer a few months back for the recall and dealer told me they wouldn’t have the part until next year. Now this has caused an issue to where my whole airbag system is short circuiting and the dealership wants to fix all the other issues and not fix the open recall. Family safety is at risk.
The third row seat latching mechanism will not lock the seat into place on the floor. We had a child who was sitting in the seat and the seat flipped backward. It is the left side seat in the third row. It appears the mechanism inside the seat that secures to the floorboard is missing or broke.
Team Honda in Merrillville refused to fix my recall unless I paid for diagnostics.
Supplemental restraint system went out. Air bags won’t deploy. Vehicle only 3 years old.
A recall has been issued on my vehicle since February. It is now almost May and when I call Honda about the recall they tell me that they do not have the solution as of yet.
Took my car to dealer 4/15/2024. Dealer stated no stock parts available. Dealer never contacted me anymore.
I am writing to urgently bring to your attention a critical issue plaguing the driver assist systems in Honda Odyssey 2018+ vehicles. Despite meticulous maintenance and adherence to manufacturer guidelines, I have encountered a persistent and alarming problem that appears to affect numerous other vehicle owners, as evidenced by online forums and discussions. The issue initially arose during a rainstorm, where I received a warning message stating, "Some Driver Assist Systems Cannot Operate: Radar Obstructed." Despite the weather clearing and thorough cleaning of both the sensors and the windshield camera, the warning persisted. Subsequently, a series of related problems emerged, including: Illumination of the BRAKE SYSTEM LIGHT Malfunctioning adaptive cruise control Faulty collision mitigation system Inoperative road departure mitigation system These errors not only pose a significant safety risk to myself and others on the road but also indicate a systemic issue with the vehicle's safety systems. As my vehicle is just past the three-year mark and out of warranty, I am apprehensive about incurring substantial costs for dealership repairs, especially considering the widespread nature of these complaints among Honda Odyssey owners. Extensive research reveals that I am not alone in experiencing these issues. Multiple reports and discussions online highlight similar complaints from other Honda Odyssey 2018+ owners, particularly following exposure to adverse weather conditions. Therefore, I implore the National Highway Traffic Safety Administration to conduct a thorough investigation into this matter. It is crucial to identify the underlying cause of these recurring issues and hold the manufacturer accountable for any design flaws or defects contributing to the malfunction of critical safety systems. Furthermore, I urge NHTSA to prioritize public safety and take immediate action to ensure affected vehicles are promptly recalled or repaired to prevent further incident
Recall for driver side view mirror completed. However the replacement mirror is distorted and causes blurred, wavy, double images. This replacement mirror needs to be addressed as soon as possible since proper representation of objects is distorted and poses a high safety concern. This issue has been reported in several forums as well.
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that an unknown local dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Active recall cannot be repaired as there is no parts after reaching out to four local Honda dealerships in the upper Annapolis, Md area. Have been added to the "list" of owners needing the recall completed for about a year and a half now.
The front windshield cracked on its own on [XXX] evening around 8 pm while the vehicle was parked. I stopped at gas station to fill gas. When I was done pumping gas and sat in the car, I can hear the crack unfold and could not believe my ears and eyes. A big crack on bottom side of front windshield. Crack is smooth to touch both inside and outside but clearly visible. No object struck the windshield. The temperature was very frigid here in cleveland, ohio at that time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Honda Odyssey. The contact stated that while driving at various speeds, the "Passenger’s Sliding Door Failure" message was displayed on the instrument panel. The contact also stated that the rear passenger’s side sliding door failed to fully open upon entering or exiting the vehicle. The vehicle was taken to two dealers, Honda of Fort Myers (3550 Colonial Blvd, Fort Myers, FL 33966) and Coconut Point Honda (22240 S Tamiami Trail, Estero, FL 33928) and the contact was provided a diagnostic test fee to determine the cause of the failure, but the contact declined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 19,000.
My sunroof exploded on my 2021 Honda Odyssey while I was driving on the interstate, I-10 East, on Dec 16, 2023, around 4:30 pm. There was no impact from a rock or other debris. There was no rain or hail present. I was not near an overpass. I was driving and heard an explosion above me and then heard outside air like the windows were open. The center of my sunroof exploded and shattered onto my sunroof cover.
All of the safety system and efficiency systems had failures which made us take to our local Honda dealership for evaluation. After the first visit we were told that they could not find the problem, although they saw all of the error messages. The error messages appeared again 3 days later so we took it back to our local Honda dealership. This time one of the service reps had seen that problem before and said it probably was due to water entering the rear trunk circuit board controller and shorting out the connections. This was confirmed by a service tech during the 2nd evaluation. After research this is apparently a common issue. We had to pay approximately $700 to fix the situation because Honda does not have this issue as a recall. We believe this is a clear design error that allows water to enter the circuit board housing. This created a dangerous situation as the head lamps as well as the driver safety features and direction signals intermittenly worked due to the shorted out circuit board.
Rear view mirror on the windshield has a factory defect. It falls off and causes hazardous conditions. I backed into a parked and unoccupied vehicle. It was dark, the warning beeper did not sound until I hit the vehicle. The dealership has attempted to fix the issue 3 times, the item is ordered to fix the mirror. I have reported this issue to the NHSTA twice. This is my second update after the initial report. The sales manager, Bobby, (cell#336-740-4273), says that he is aware that other Honda vehicles have had this problem with the mirror.
After 4 attempts by the dealership to correct the issue, The windshield inside view mirror malfunctions when adjusted. The mirror dislocated and falls off and cannot be adjusted per driver viewing needs. There is a defective assembly and it inhibits driver view causing hazardous conditions that could cause accidents.
Upon going to start my vehicle it would not start. I ended up jump starting the car and going to buy a new battery. I replaced the battery even though repair facility stated battery was at 78% and in good state. Two days later I went to start the van again and the battery was again dead. I jumped the car to get it started and have had to continually jump start the car due to no start issue. The alternator is showing a constant 14.3 volt charge when running but the battery continues to die. Has left my family stranded multiple times in the past week. No known cause or fix.
The rear view mirror on the windshield After I had the service work done for the recall, The rear view mirror on the windshield keeps breaking and hanging down. This causes hazardous conditions while driving. I took the vehicle for an oil change, and to correct the recall problem. The mirror fell apart and hung from the windshield shortly after that. The shop has confirmed that this is the part they worked on for the recall. Bisbee Honda of Danville, VA, has attempted to fix the problem 3 times. They have only been able to “stick it back together”. It causes a safety hazard as it cannot be adjusted. Meanwhile, per the service department, they initially ordered the wrong part, and failed to call me when it arrived. The (hopefully) correct part is now in backorder and per the service manager, it could be days, weeks or months. I guess it’s stuck back up with super glue or Velcro and I’ve been advised not to touch it…
While driving the car suddenly lost power and display warning indicated that you should steer to a safe location and turn off the vehicle. Turned the vehicle on to put it into neutral (would not go into neutral unless the engine was running) to get it on the wrecker. Smoke started coming from the engine compartment. Called Honda dealership to ask how to put the vehicle in neutral without turning on the engine and was told there was no bypass. Vehicle was taken into dealership for repairs and was told the air conditioning compressor and compressor clutch had failed. Drive belt was also damaged due to failure. Compressor, clutch, condenser, and drive belt all require replacement.
The interior rear view mirror falls off. Dealership is not fixing the problem after 4 visits. This creates a safety issue because the driver cannot view traffic that is behind the vehicle while driving in traffic
Once the cruise control is set, it consistently drops below the set speed and surges back up or over the set speed. Set on 62, it drops to 59 or 60, then surges back up to 62 or 63. This happens on perfectly flat roads with no traffic in front or beside the car. The dealership tried to tell me that the camera for the adaptive cruise might be seeing things in its peripheral vision area, but there is nothing there, the shoulder of the road is wide and free of obstacles. I've owned many other brands of vehicle, and never had this trouble with the cruise control on any of them. This is also a safety issue because sometimes it just randomly slows down or speeds up when there are cars behind you or beside you.
The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility), and the vehicle was taken to the dealer, where the recall repair was completed; however, while driving from the dealer, the contact noticed that the replacement side-view mirrors displayed a distorted image. The vehicle was taken back to the dealer, who replaced the side-view mirrors; however, the failure recurred. The vehicle was taken back to the dealer a third time, and the side-view mirrors were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Completed a safety recall on Odyssey for a driver side mirror replacement and the mirror Honda provided and installed creates distorted images. It is nearly impossible to focus on traffic and safely change lanes. While driving in Chicago this weekend the mirror made it nearly impossible to merge with traffic or safely observe traffic entering on left side entrance ramps. Honda replaces the mirror a second time and the second mirror is also defective.
HI, A driver of a 2021 Honda odyssey EX-L struck and ran over my 6 yr old child, driver was unable to see the child sitting on the driveway ground from his view, If this Honda odyssey EX-L would have Parking Sensors this accident would be avoided. I urge you to request Honda to install this feature in all Honda Odyssey models as this feature can save lives. Thanks
I was driving through an intersection. My automatic brakes activated for no reason, my car rapidly slowed down in the middle of an intersection, a bus hit my car from behind.
The 2021 Honda Odyssey with the VIN provided had 1) Auto Stop Idle Failure in June 2023 where the car would turn off completely at a stop (intersection, stop sign, etc.) and the car would have to me restarted. Sometimes restarting more than once. Honda replaced the car battery and conducted a software update. 2) About 7 months later in February 2024 the dashboard displayed two warnings A) Auto Engine Idle Stop System Problem and B) Charging System Problem. Honda had performed a second software update just prior to the second occurrence on 1/25/24. As of 2/15/24 Honda still has the car and is going to replace a battery sensor.
The rear camera is missing items that aren’t moving behind the car. Like a parked car or person. When backing up. Will recognize to the sides of the object is moving but not directly behind the car or fully stationary items
While driving on a straight, wide open road at approximately 45mph with no vehicle in any close proximity in front, the forward Collision Mitigation Braking System alarmed and activated and strongly braked, slowing the car quickly down to about 20mph before releasing. Fortunately, there was no one behind me to react to the unexpected slowing down of my car. There was no apparent reason why this should have activated. The CMBS has activated previously in other non-threatening situations but there was usually a condition where you could justify why it made a mistake, such as being in the left lane of a two lane road which curves to the left and a car in the right lane slows to turn right, my car thinks it is in front of me when it is not. Still, these situations result in a danger of getting hit from behind.
The rear lift gate will be open and then all the sudden decide it needs to be shut. Beeps really load and then come down hard and fast with no real time to recognize what is happening and get out of the way. It hurts and doesn’t stop when it hits a person
I received a recall and call from the Honda dealership about a left and right side mirror recall, and they needed to be replaced. They were replaced with distorted blurry concave mirrors. Honda dealership was aware of this issue yet still installed them. After going back and getting them installed again, the mirror is still distorted. There has been no remedy or follow up.
I was driving on I-270 highway in active HOV lane and had to stop because of traffic. The car stopped the engine as it usually does by "Auto Idle Stop" system but failed to start it back when I needed to continue driving. I noticed that the battery light blinked on the dashboard when it tried to re-start the engine. As a result I was in active HOV lane with quickly approaching traffic from behind. We all (me, my wife and 2 kids) were scared. I called 911 immediately for help. This all could end up with a crash and injuries. While calling 911 I was trying to restart the car by pressing the button to turn the car off and on. About 3 attempts failed when a few minutes later the engine started and we continued the drive. This was the worst nightmare to stuck on a highway. Luckily nothing happened but it definitely could. This is a major concern for me.
Exiting a construction zone (I-70 westbound near Mt. Comfort, Indiana) at approximately 60 to 65 mph, our 2021 Honda Odyssey, without warning, momentarily applied unwarranted automatic emergency braking. The brakes were actuated for (an estimated) one second and resulted in an abrupt (approximately) 10mph reduction in speed. A large SUV traveling directly us was forced to take immediate action by making a sudden lane change in order to avoid a serious collision. The involuntary braking action on the part of the vehicle placed the passengers of both vehicles in grave danger. The only warning indication provided by the vehicle was an orange-box “BRAKE” warning displayed on the dashboard and the accompanying warning beeps, both simultaneous to the actual brake actuation. No indications or warnings appeared prior to or after the actual braking. No obstacle or object on the roadway was visible to either the driver or front seat passenger. All traffic lanes were clear for a minimum of 100 yards ahead of the vehicle. Weather was clear and dry. The pavement was dry and clear of any debris. The construction zone where the incident occurred carries both east and westbound traffic on the normally westbound (north) side of the expressway. The left side of the traffic lanes are lined with continuous, concrete “Jersey” barriers. The incident took place at the western end of the zone, at the point where the westbound lanes expand from two to three lanes. This is approximately where the left-side parallel-to-traffic barriers end and a small, separated section of angled-to-traffic barriers is revealed, along with some other barrier sections in the median area between the roadways. This incident (November 26, 2022) was the second time this malfunction has occurred in same vehicle in approximately the same area on I-70. On August 11, 2022, an essentially identical event took place under similar conditions. The vehicle has not been inspected by Honda or any other authorities.
The inside shoulder of all four tires are bald and unsafe. The rest of the tire tread has ~7/32 of depth remaining. Because this suspension issue only affects the inside edge of the tire it is difficult to detect. Not all Gen 5 Honda Odysseys have this problem but I've read of others with the same problems as mine. The tires cross the threshold of 2/32" by approx. 23k miles. When the rest of the tire still looks good the avg consumer is not inspecting the inner shoulder because it would require tire removal or getting under the vehicle. Therefore, the issue goes undetected until a traction event occurs.
The back-right passenger side door was opened by pulling on the outside handle after a hobbled passenger was cautioned that the door was going to slide open and moved a few inches away from the vehicle to allow for that. The door required more clearance than either of us anticipated. The passenger fell backwards either trying to avoid being hit by the door or by actually being hit by it, leading to a broken bone, hospitalization, cancellation of the pending surgery to address a pre-existing orthopedic issue, and many continuing expenses. I have not attempted to reproduce this accident (duh), and this is my first report of it. There were no warnings of which I am aware. The speed of door sliding open likely contributed to the accident, as did the required clearance from the vehicle.
The VSA modulator has repeatedly failed. When it fails, all of the safety systems report errors - air bags, ABS brakes, high beams, traction control, blind spot detection, parking sensors, etc. Additionally, the power sliding passenger doors and tailgate will not open, even manually. I have taken it into Honda dealerships on 3 separate occasions. On 6/14/21 (vehicle mileage 7,453) they cleared the error codes and reset the system and reported it was fixed. On 2/26/2022 (vehicle mileage 21,077) it happened again and they reported the VSA modulator as defective and replaced it under warranty. On 7/29/2022 (vehicle mileage 26,916) it happened again. This time the dealership disconnected and reconnected the VSA modulator and it decided it was fixed. At the time of the issue I was driving the van at approximately 30 mph on flat streets through my town. I've expressed my concerns that this defect renders the vehicle extremely unsafe. Over the past two weeks I've contacted Honda Corporate repeatedly requesting further repairs or assurances that this error would not occur again and have been passed around to case managers' voice mailboxes and have been unable to speak to anyone about my concerns. While no injury or crash has occurred yet, I am concerned that this if this occurs again, myself or my family could be hurt.