2003 Honda Pilot Complaint Log

WHILE STOPPED AT A TRAFFIC LIGHT, THE REAR DRIVER'S SIDE DOOR WINDOW SHATTERED AS A TRAILER TRUCK DROVE SLOWLY BY OUR HONDA PILOT. NO OBJECTS WERE THROWN AGAINST THE WINDOW, THE VIBRATIONS OF THE HEAVY TRUCK GOING BY WERE ENOUGH TO SHATTER THE WINDOW. THIS IS A MAJOR SAFETY DEFECT THAT SHOULD BE RECALLED BY HONDA MOTORS!!!. I READ A SIMILAR COMPLAINT IN THIS SITE WHERE ANOTHER PERSON CLOSE THE DOOR ON HIS HONDA PILOT AND THE WINDOW SHATTERED. I'M FORMALLY REQUESTING AN OFFICIAL INVESTIGATION AND ASSISTANCE IN THIS MATTER.*AK

FRONT BRAKE ROTORS WARPED. STARTING AT 32,000 MILES, STEERING WHEEL SHAKES HARD SIDE TO SIDE WHEN BRAKES APPLIED. THIS SHOULD NOT HAPPEN FROM NORMAL WEAR, NO OTHER DEFECTS NOTED AS CAUSE (TIRES, LUG NUT TORQUE, OVER HEATING). DEALER WOULD NOT FIX UNDER WARRANTY. PROBLEM CONTINUES. POSSIBLE LOSS OF CONTROL UNDER HARD BRAKING DUE TO SEVERE STEERING WHEEL SHAKE. CAUSE OF EXCESSIVE WEAR TO OTHER PARTS.*AK

RECALL TRANSMISSION</A> ISSUE, DEALER IN AREA DID NOT WANT TO DO REPAIRS. *BF CONSUMER WAS TOLD THAT THERE WERE NO PARTS AVAILABLE TO REPAIR HER VEHICLE. RECALL CAMPAIGN ID NUMBER : 04V176000 *TC

SRS LIGHT CAME ON. TOOK PILOT TO HONDA SERVICE TO HANDLE RECALL AND PRESUMABLY CORRECT LIGHT PROBLEM. SERVICE PERSON SAID PROBLEM WAS NOT RECALL RELATED, INSTEAD SAID PROBLEM WAS SRS CONTROL UNIT. SINCE VEHICLE HAS OVER 36K MILES, THIS WAS NOT COVERED BY WARRANTY. *JB

CONSUMER RECEIVED RECALL 04V176000 FOR REPLACEMENT OF THE TRANSMISSION. MECHANIC REPLACED THE OIL SET PUMP. HOWEVER, THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK

AIR BAG LIGHT CAME ON. DEALER STATED THAT THE COST MAY NOT BE COVERED UNDER WARRANTY.*AK THE CONSUMER STATED THIS WAS A RECALLED ITEM LAST YEAR. THE DEALER STATED A SENSOR WENT BAD UNDER THE PASSENGER SEAT. THE SERVICE ADVISOR STATED THE CONSUMERS PROBLEM HAD NOT DO WITH THE RECALL. *JB

ALTHOUGH MY HONDA DEALER HAS REPLACED THE DRIVER SIDE SEAT COVER ON MY 2003 HONDA PILOT THAT ALSO HOUSES THE CONTROLS FOR THE POWER DRIVER SAET 4 TIMES IN THE PAST 15 MONTHS WITH NO PROBLEM, I FEEL THIS DEFECT NEEDS TO BE ADDRESSED BECAUSE IF THIS COVER FAILS WHILE DRIVING THE POWER SEAT COULD START TO MOVE IN ANY DIRECTION. THE WEBSITE "HONDAPILOT.ORG." HAS MANY COMPLAINTS ABOUT THIS IN THIER CHAT FORUM, ALSO MY DEALERSHIP TOLD ME THEY HAD TO REPLACE QUITE A FEW OF THESE, THERE WAS EVEN A BACKLOG ON ORDERING ME A NEW ONE THIS LAST TIME.

04 V 176 000/AUTOMATIC TRANSMISSION: THE CONSUMER WAS UNABLE TO GET THIS RECALL HONORED BY DEALER BECAUSE NO PARTS WERE AVAILABLE. CONSUMER HAS BEEN WAITING SINCE SEPTEMBER 4, 2004 AND THE PARTS WERE STILL UNAVAILABLE. *JB

ENGINE LIGHT KEEPS ON TURNING ON. THIS IS MAKES IT DIFFICULT TO SEE HOW MUCH GAS IS IN THE VEHICLE . ALSO, VEHICLE IS USING TWICE AS MUCH GAS AS BEFORE.*AK

THE JACK COLLAPSED WHILE JACKING UP THE VEHICLE TO CHANGE THE FRONT TIRE ON THE PASSENGER SIDE. *JB THE CONSUMER WAS CARRYING A LOAD OF 4500 POUNDS WHEN THE JACK COLLAPSED. THE DEALER REPLACED THE CRUSHED JACK WITH AN SAME TYPE OF JACK. THE CONSUMER STATED THAT HE WILL NEVER USE IT. *TC

VEHICLE WAS RECALLED FOR TRANSMISSION SECOND GEAR. EARLIER, TRANSMISSION WAS SERVICED FOR DIRT IN THE TRANSMISSION. DEALER STATED ON THE RECALL THAT OIL JET WAS NOT DEFECTIVE, AND DID NOT NEED SERVICING BECAUSE THERE WAS NO DISCOLORATION IN THE TRANSMISSION FLUID.*AK

WHILE DRIVING 40 MPH SPOILER FELL OFF INTO ONCOMING TRAFFIC. DEALER STATED THE PART WAS WARPING AND PRODUCED ONE INCH GAP. *AK

TRANSMISSION RECALL 04V176000, HONDA 718-720-0075. NO PARTS WERE AVAILABLE. *AK

HONDA PILOT HEADLIGHTS DO NOT PROVIDE SUFFICIENT LIGHT TO SAFELY OPERATE THE VEHICLE. ONLY A FEW FEET IN FRONT OF VEHICLE ARE ILLUMINATED, AND A SHARP CUT-OFF LINE BETWEEN LIGHT AND DARKNESS IS CLEARLY VISIBLE AT A DISTANCE THAT IS NOT FAR ENOUGH TO SAFELY DRIVE AT NIGHT.*AK

AFTER THE AUTOMATIC TRANSMISSION RECALL 04V17600 REPAIRS WERE PERFORMED WHEN SLOWING DOWN VEHICLE DOWN SHIFTED AND SUDDENLY ACCELERATED. *AK

SEVERE ENGINE VALVE CLATTERING WHEN PULLING LIGHT LOADS OR ACCELERATING UPHILL AND LOUD ROARING SOUND FROM TIRES AFTER 23000 MILES. *AK

THERE WAS A BLIND SPOT WHEN THE CONSUMER LOOKED IN BOTH MIRRORS, HE TURNED HIS HEAD TO LOOK AND SAW NO VEHICLE. THE INSTANT THE CONSUMER TURNED BACK TO THE CENTER LANE, THE VEHICLE BEGAN TO SPIN OUT OF CONTROL. THE VEHICLE WAS TOTALED AND NO AIR BAGS DEPLOYED. *BF THE SECOND VEHICLE OF THIS COMPLAINT IS: VIN#[XXX] HONDA PILOT 2004. THE INCIDENT OCCURRED ON FEB. 6, 2005 IN WHICH A SIMILAR INCIDENT OCCURRED. THE CONSUMER LOOKED IN BOTH MIRRORS, TURNED HER HEAD AND STARTED IN THE LEFT LANE AND INSTANTLY SWERVED OUT OF CONTROL. THE VEHICLE SPUN AROUND SEVERAL TIMES, WENT INTO AN EMBANKMENT, REAR FIRST ABOUT 40 FEET, THEN HIT A SMALL TREE. THE BACK WINDOW BLEW OUT, THE TRUNK WAS SMASHED IN AND NONE OF THE AIR BAGS DEPLOYED. *SC SINCE THE VEHICLE WAS TOTALED THE CONSUMER PURCHASED ANOTHER HONDA PILOT AND THE SAME INCIDENT OCCURRED. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CONCERNS INVOLVING 2003 HONDA PILOT RECALLS. *MR *SC

TIRES HAVE WORN OUT AFTER 22,000 MILES ON NEW CAR-2003 HONDA PILOT. REAR TIRES ARE FEATHERING AND FRONT TIRES ARE WORN UNEVENLY. TIRES ARE BRIDGESTONE DUELER H/T 235/70 R16. *AK

THE CHECK ENGINE LIGHT ILLUMINATED ON DASHBOARD. THERE WAS A LOUD NOISE, WHICH CAME FROM THE FRONT END OF THE VEHICLE. TOOK VEHICLE TO THE DEALER, WHO FOUND THAT THE MOTOR MOUNTS BROKE. VEHICLE HAD NEVER BEEN IN AN ACCIDENT. *AK

WHILE DRIVING VEHICLE SUDDENLY ACCELERATED. DRIVER DID NOT APPLY THE BRAKES. DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT WENT DOWN EMBANKMENT SMASHING INTO A TREE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE. *AK REF. ODI NO. 10115735 FOR 2004. *TT

WHEN OPENING THE TAILGATE THE CONSUMER NOTICED THAT THE SPOILER HIT THE REAR WINDOW AND THE ROOF. CONSUMER NOTIFIED THE DEALER ABOUT THIS ISSUE. *AK THE SUNLIGHT CAUSED HEAT SWELLING OF THE PLASTIC TAILGATE SPOILER. WHEN THE TAILGATE WAS OPENED, THE SPOILER WOULD STRIKE THE ROOF WHICH RESULTED IN SCRATCHES AND DAMAGE TO THE ROOF. *NM

ON SATURDAY NIGHT, 6/19/2004, WE PURCHASED A USED 2003 HONDA PILOT WITH APROX 17K MILES ON IT. AS PART OF THE PURCHASE AGREEMENT, HANLEES TOYOTA INCLUDED AN AFTERMARKET LEATHER UPGRADE FOR THE CLOTH INTERIOR. SUBSEQUENTLY, ON MONDAY (6/21/04) WE WERE INFORMED BY AMERICAN HONDA MOTORS THAT THE AFTERMARKET LEATHER UPGRADE WAS BOTH POTENTIALLY HAZARDOUS AND WOULD VOID OUR MANUFACTURER'S WARRANTY. CONSEQUENTLY, ON TUESDAY, 6/22/04, WE RETURNED THE CAR TO THE DEALER AND ADVISED THEM OF THESE CIRCUMSTANCES, WITH THE INTENTION OF A REFUND OF OUR $5000 DEPOSIT AND CANCELLATION OF THE SALE. HOWEVER, HANLEES WAS NON COOPERATIVE IN THIS REQUEST. REACHING AN IMPASSE, WE LEFT WITH THE CAR AND ARE NOW SEEKING YOUR ASSISTANCE. HERE IS THE INFORMATION FROM HONDA REGARDING THE SAFETY CONCERNS OF THE AFTERMARKET LEATHER UPGRADE: HONDA SERVICE NEWS, NO AFTERMARKET LEATHER SEAT COVERS WITH SIDE AIRBAGS, NEVER INSTALL AFTERMARKET LEATHER SEAT COVERS ON HONDA VEHICLES WITH SIDE AIRBAGS. HERE'S WHY: THE OCCUPANT POSITION DETECTION SYSTEM (OPDS) SENSORS ATTACHED TO THE SEAT-BACK FOAM ARE CALIBRATED TO SENSE THROUGH THE SEAT COVER. IF THE COVER MATERIAL CHANGES, THE ODPS COULD MALFUNCTION OR TURN ON THE SRS INDICATOR. SIDE AIRBAGS THAT DEPLOY THROUGH THE SEAT BOLSTER SEAM ARE SEWN WITH A SPECIAL THREAD THAT BURSTS AND POSITIONS THE SIDE AIRBAG TO PROTECT THE OCCUPANT. THIS THREAD ISN"T AVAILABLE TO THE AFTERMARKET, WHICH MEANS YOU MUST REPLACE THE SEAT COVER WHENEVER A SIDE AIRBAG DEPLOYS OR A SEAT COVER IS DAMAGED. ALSO, WHEN I POINTED OUT THE SAFETY ISSUE OF THE AFTERMARKET LEATHER UPGRADE I WAS SOLD, THE RESPONSE FROM THE CUSTOMER RELATIONS MANAGER AT THE DEALER WAS WELL SIDE AIRBAGS ARENT EVEN MANDATORY, ANYWAY BOTTOM-LINE, I THINK IT IS A POTENTIALLY DANGEROUS SITUATION FOR THIS DEALER TO OFFER POSSIBLY HAZARDOUS AFTERMARKET UPGRADES TO ITS CUSTOMERS WITHOUT WARNING THEM OF THEIR UNSAFE NATURE. *AK THE ONSUMER WAS ABLE TO RESOLVE THE SAFETY ISSUE AND AS PART OF THE RESOLUTION HE WOULD LIKE TO WITHDRAW HIS COMPLAINT. *NM

TRANS. SHUDDERED AT 30-40 MPH. RECALL #04-021 DONE 8/23/04 (OIL JET KIT INSTALLED). DIDN'T SOLVE PROBLEM, WHICH HAS GOTTEN WORSE UNTIL NOW (06/13) AND HAPPENS AT ALL SPEEDS. VERY COMMON PROBLEM WITH HONDAS OF THAT YEAR (2003). CAR NOW HAS 125K MILES, HONDA REFUSES TO FIX AS RECALL, WANTS TO REPLACE TRANS. AT MY EXPENSE. *TR

FRONT DISC BRAKE ROTORS WARPED FROM NORMAL USE, LOW MILEAGE (21,000 MILES) CAUSING EXCESSIVE VIBRATION AND POTENTIAL LOSS OF VECHICLE STABILITY AND CONTROL WHEN BRAKING

1. CAR WAS PARKED AT A MARINA FOR APPROXIMATELY 1.5 HOURS 2. ELECTRICAL MALFUNCTION IN DRIVERS AUTOMATIC SEAT CONTROLLER STARTED A FIRE AND DESTROYED SEAT AND DOOR 3. HONDA SAID IT WAS MY FAULT AND SAID TO HAVE MY INSURANCE PAY FOR IT - I'M ELECTING TO TAKE THEM TO COURT.*AK

VEHICLE HAS VIBRATION / SHIMMY AT 40-45 AND 70-80 MPH THAT IS QUITE ANNOYING. NEW TIRES HAVE BEEN INSTALLED, BALANCED TWICE, STILL NO LUCK, VIBRATION PERSIST IN STEERING WHEEL AND VEHICLE COMPARTMENT.

THERE IS A DISTINCT AND CONSTANT VIBRATION ON THE STEERING WHEEL OF MY 2003 HONDA PILOT WHEN IT REACHES SPEEDS BETWEEN 70 AND 75 MPH. HONDA HAS TRIED BALANCING TIRES, ALIGNING FRONT END, ROTATING TIRES, REPLACING TIRES, ETC. AND THE PROBLEM IS STILL PRESENT. THEY HAVE HAD MY PILOT FOR THE PAST TWO WEEKS TRYING TO CORRECT THIS SITUATION. *AK

LIFTGATE GLASS ON 2003 HONDA PILOT ESSENTIALLY "SHATTERED". THE VEHICLE WAS NOT HIT BY ANY OBJECT. LOCAL HONDA DEALER STATES IT IS NOT COVERED. I DON'T KNOW WHETHER OR NOT IT WAS DEFECTIVE GLASS OR INSTALLED BY MANUFACTURER INCOORECTLY.*AK

WE BOUGHT A NEW HONDA PILOT IN JULY 2003. WE DO NOT TOW ANYTHING WITH IT. WE DO NOT TAKE IT OFF ROAD. THERE HAS BEEN NO ACCIDENT. WE LIKE THE VEHICLE. HOWEVER, ON MAY 13TH WHILE DRIVING THE PILOT A LOUD SNAP WAS HEARD IN THE REAR OF THE PILOT. WE LOOKED AT IT AND DISCOVERED THAT THE LEFT REAR SHOCK ABSORBER MOUNT HAD BROKEN OFF FROM THE CHASSIS. IF THAT WOULD HAVE HAPPENED WHILE ON THE FREEWAY A SERIOUS ACCIDENT VERY WELL MIGHT HAVE OCCURRED. THIS IS A REAL SAFETY CONCERN.*AK

SUSTAINED VIBRATION AT 73MPH & 78MPH. VIBRATION FELT THROUGH STEERING WHEEL. DEALER CHECKED TIRE BALANCE TWICE AND FOUND NO PROBLEMS.

THE RIVETS HOLDING THE DRIVER SEAT TO THE SEAT FRAME HAVE POPPED AND THE SEAT BECOMES UNSTABLE. DRIVER CAN LOSE CONTROL OF THE VEHICLE WHEN THIS HAPPENS. *AK

CONSUMER STATED WHEN USING LAPTOP ON THE PASSENGER'S SEAT SRS LIGHT CAME ON. AS A RESULT, AIR BAGS DISENGAGED. *AK

FOUND A WHINNING NOISE IN THE AREA OF THE POWER STEERING PUMP ON OUR 2003 PILOT WITH 9,000 MILES BEEN IN THE SHOP FOR 5 DAYS THEY HAVE REPLACED THE TENSION PULLY ON THE TIMING BELT DID NOT FIX NOW THEY ARE SCRATCHING THEIR HEADS *AK

WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE. CONSUMER APPLIED THE ACCELERATOR PEDAL NUMEROUS TIMES AND THE VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

WHILE DRIVING, THE CONSUMER HEARD A CLICKING NOISE COMING FROM THE REAR BRAKES. *AK ON MAY 19TH 2004, THE BRAKES WERE VIEWED AND A SERVICE TECH ADDED PARTS BUT DID NOT REPLACE THE BRAKES. *SC *JB

I HAVE A 2003 HONDA PILOT. I HAD THE TRANSMISSION AND EGR VALVE RECALLS SERVICES. AROUND 30,000 MILES, I NOTICE GROWLING NOISE COMING FROM THE TRANSMISSION. IT HAPPENS WHEN LIGHTLY ACCELERATING FROM 1300 RPM TO 1500 RPM. ONCE I HAD CAR JERKING WHILE STARTING FROM THE START. DEALER HAS REPLACED THE EGR VALVE TWICE ALREADY DUE TO THE CODE. IT HAPPENS MORE FREQUENTLY NOW. I HAVE 77,000 MILES AND HAS BEEN SERVICED REGULARLY BY THE DEALER. *TR

THE REAR PASSENGER WINDOW WAS LOUD AND CAUSED PRESSURE ON THE CONSUMER'S EAR DRUMS. THE DEALER AND MANUFACTURER WAS NOTIFIED. TS THE CONSUMER FELT THAT THE NOISE WASN'T THE PROBLEM, BUT THE PHYSICAL PRESSURE AND PAIN ON EAR DRUMS WAS. *AK

ON APRIL 8,2004, THE SRS LIGHT CAME ON IN MY PILOT. I PHONED THE DEALERSHIP AND WAS TOLD IT MIGHT JUST NEED TO RESET ITSELF BECAUSE I HAD SOMETHING SITTING ON THE PASSENGER SEAT AND THAT IT MIGHT TAKE A COUPLE OF DAYS FOR IT TO RESET. THE LIGHT NEVER WENT OFF. I TOOK IT IN TO BE CHECKED ON APRIL 14, 2004. THE SERVICE TECH RESET THE SRS LIGHT AND I WAS TOLD TO BRING IT BACK IF THE LIGHT CAME BACK ON. ABOUT 20 MILES DOWN THE ROAD, THE LIGHT CAME BACK ON. I RETURNED TO THE DEALERSHIP THAT AFTERNOON WHERE THE SERVICE TECH TOLD ME THAT THE PILOT WAS UNSAFE TO DRIVE BECAUSE THE AIRBAGS WOULD NOT DEPLOY. I WAS TOLD THAT THE PARTS WOULD BE OVERNIGHTED AND MY VEHICLE WOULD BE READY THE NEXT AFTERNOON. ONE OF THE PARTS CAME IN BUT THE OTHER PART IS ON NATIONAL BACK ORDER. MONDAY, I WAS TOLD THAT THE PART IS ON "CRITICAL BACKORDER" AND HOPEFULLY WILL ARRIVE ON APRIL 26.2004. THE DEALERSHIP HAS PROVIDED ME WITH A RENTAL VEHICLE..I WAS TOLD THAT WHEN A PART IS ON NATIONAL BACKORDER, IT CAN TAKES MONTHS FOR THE PART TO BE AVAILABLE. I, TOO, LIKE SOME OF THE OTHER PILOT OWNERS, WAS TOLD THAT MY CELL PHONE PLUGGED IN , COULD HAVE CAUSED THE LIGHT TO COME ON. I THINK THAT MIGHT BE A LITTLE BIT OF A STRETCH.*AK

2003 HONDA PILOT LX TIRES NEEDED REPLACING BEFORE I REACHED 15,000 MILES. THEY ARE PUTTING INFERIOR TIRES ON THE CAR. I HAD AN INDEPENDENT DEALER TELL ME THAT THE PILOT IS TOO HEAVY FOR CAR TIRES. HONDA SHOULD PUT LIGHT TRUCK TIRES ON THE PILOT. BRIDGESTONE AND HONDA SAY THAT TIRES ARE NORMAL WEAR AND TEAR ITEMS AND ARE NEVER COVERED UNDER WARRANTY. *AK

LOUD "CLANK" NOISE FROM BRAKE CALIPERS THE FIRST TIME BRAKES ARE APPLIED AFTER CHANGING DIRECTION (FORWARD TO REVERSE OR REVERSE TO FORWARD). THIS HAS HAPPENED SINCE NEW; THE DEALER SERVICE REP STATES "THEY ALL DO THAT", AND SAID HE WAS SURPRISED HONDA HAD NOT COME UP WITH SOME KIND OF FIX BECAUSE THEY WERE GETTING A LOT OF COMPLAINTS ABOUT THE VERY DISCONCERTING NOISE.*AK

I CONSISTENTLY HEAR NOISE THAT SEEMS TO COME FROM THE RIGHT REAR WHEEL AREA WHEN DRIVING OVER SMALL OR LARGE BUMPS. MY DEALER (CLAIR INTERNATIONAL INC.) WAS UNABLE TO FIX AND CALLED HONDA TECH LINE. THEY WERE ADVISED BY HONDA TECH LINE (REF.# 1192151, ACCESS CODE 20710502012) THAT IT WAS NORMAL NOISE FROM REAR SHOCKS WITH POSSIBLE UPDATE IN THE FUTURE. A MONTH LATER I HAD DEALER REPLACE THE STRUT (PART# 52610-S9V-A01) BUT PROBLEM PERSISTS. *AK

WHEN STARTING THE VEHICLE CONSUMER SMELLED GAS FROM THE ENGINE. CONSUMER INDICATED THAT FUEL RAIL WAS LEAKING. DEALER REPLACED THE FUEL LINE AND THE "PLENUM GASKET THREE TIMES, BUT PROBLEM RECURRED. *AK

THE SRS LIGHT ON MY 2003 HONDA PILOT CAME ON ABOUT A MONTH AND A HALF AGO AND HAS STAYED ON. THE DEALER LOOKED AT IT, ORDERED A PART WHICH CAME IN OVER 3 WEEKS LATER, INSTALLED THE PART (I BELIEVE IT WAS A NEW AIRBAG SENSOR), AND STILL HASN'T FIXED THE PROBLEM. THEY ORDERED ANOTHER PART WHICH THEY SAID WOULD TAKE 3-4 WEEKS TO COME IN. ACCORDING TO THE SERVICE DEPARTMENT, THE AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT CURRENTLY DUE TO THIS ISSUE.*AK

TL* THE CONTACT OWNS A 2003 HONDA PILOT LX. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SIDE FRONT SEAT BECAME SLIGHTLY DETACHED AND BEGAN ROCKING BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 76,000.

REAR WIPER MOTOR SHORT, INCLUDES SRS LIGHT COMING ON SINCE ON ONE FUSE AND LOST OF WINDSHIELD WIPER FLUID US CAPABILITIES. *JB

THE LEFT REAR TIRE BLEW OUT WHILE DRIVING AT 63 MPH. *AK

I WAS INVOLVED IN HEAD AND SIDE IMPACT AT HIGHWAY SPEED AND AIRBAGS WERE NOT DEPLOYED, AS THEY SHOULD. AS A RESULT MY WIFE RECEIVED NICK AND BACK INJURIES. HAD THE AIRBAGS DEPLOYED AS THEY SHOULD INJURIES WOULD HAVE BEEN LESS SEVERE IF ANY. *AK

GREETINGS, WE JUST EXPERIENCED OUR SECOND POWER STEERING PUMP FAILURE ON OUR PILOT. WE HAVE APPROXIMATELY 5,000 TOTAL MILES ON THE VEHICLE WHICH WE SPECIAL ORDERED AND RECEIVED IN JANUARY 2003 (TODAY IS NOVEMBER 14, 2003). WE DO NOT DRIVE IT MUCH EXCEPT FOR FAMILY TRIPS. I HAVE A POTENTIAL THEORY TO BOUNCE OFF YOU GOOD FOLKS... BEING AN ENGINEER, I WAS A BIT CONCERNED ABOUT THE POWER STEERING PUMP NOT BEING FLOODED BY THE FLUID RESERVOIR. I WAS EVEN MORE CONCERNED THAT THE RESERVOIR WAS BELOW THE PUMP. I WAS ASSURED BY THE SALESMAN THAT THERE WERE NO ISSUES WITH THE ARRANGEMENT. I LATER LEARNED ABOUT THE REPORTED PULLEY FAILURES. AGAIN I WAS ASSURED THAT WAS FIXED BY A NEW DESIGN. WELL, NOW WE HAVE TWO PUMP FAILURES WITH ONLY 5000 MILES ON THE VEHICLE. BY FAILURE I MEAN THAT THE PUMP STARTED MAKING EXCESSIVELY LOUD WHINING NOISES CONSISTENT WITH DRY GEAR MESH NOISE. WE BROUGHT IT INTO THE DEALER PRIOR TO DRIVING TO THE POINT OF ACTUAL FAILURE. HERE IS THE THEORY... I SUSPECT THAT THE POWER STEERING PUMP CANNOT HOLD ENOUGH VACUUM IN THE FLUID SUPPLY LINE TO MAINTAIN LUBRICATION OF THE PUMP. ONCE THE ENGINE HAS SET FOR A LONGER PERIOD OF TIME, THE PUMP COULD LOSE IT'S PRIME AND BEGIN TO RUN DRY ON THE NEXT USAGE OF THE VEHICLE. IF NOT RUNNING COMPLETELY DRY, MAYBE THERE IS ENOUGH LOSS OF PRIME TO CAUSE CAVITATION IN THE PUMP. COULD IT BE THAT IF THIS IS NOT CAUGHT SOON ENOUGH THAT THE HEAT GENERATED CAUSES THERMAL EXPANSION OF THE GEAR SETS RESULTING IN THE PUMP SEIZING UP? IF THE PUMP SEIZES UP, WOULD IT THEN BE POSSIBLE TO PRESENT ENOUGH FORCE BY THE SERPENTINE BELT TO CREATE ENOUGH TORQUE TO SHEER OFF THE PULLEY? LET ME KNOW WHAT YOU THINK. I AM CERTAINLY GOING TO HAVE A DISCUSSION WITH MY DEALERSHIP ON THIS (AGAIN). *LA

WHEN APPLYING THE BRAKES THEY PRODUCED A NOISE. DEALER STATES THAT THE NOISE IS NORMAL. *AK