2013 Honda Pilot Body & Structure Problems

Significant paint chipping

paint peeling above windshield

I purchased the vehicle and in May 2023 I noticed a small bubble on the paint on the roof of the car near the windshield on the left, above the driver's side. I went to the closest Honda Dealer and the gentleman at the shop dismissed me saying the car's warranty was expired. A few months later, the bubble popped and a part of the paint peeled off. I called the dealer Arlington Honda and was told by a manager Jeremy Hardman to take my car to one of 2 Autobody shops he provided me with for inspection. I went to Schaumburg Autobody who inspected the vehicle and found more affected areas behind the sunroof. They determined it to be defective sealer that is not adhearing to the metal. I sent an email to Jeremy Hardman and called that Honda dealer I was told Jeremy no longer works at that dealer and transferred me elsewhere. I was told to contact Honda Corporate. Meanwhile, the paint has now peeled further, the metal is now completely exposed which will lead to rust formation causing further damage. Also making my car look old and poorly maintained. Since its near the windshield, moisture from snow, rain etc will cause damage where water will start to make its way into the vehicle causing further damage there as well. I have attached pictures to show the metal exposure from the peeling and pictures where you can see the sealant coming off. I would like instructions on how to proceed from here to initiate a recall asap due to poor paint/sealer quality and/or improper application. Instructions for a temporary solution to avoid further damage. I also found an article. Please see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Paint peeling on my 2013 Honda Pilot - passenger side roof between moon roof and front windshield. Paint color is the white pearl. Seeing many reports of paint issues with this type of vehicle and paint color.

I PURCHASED MY THIRD HONDA, A 2013 HONDA PILOT IN 2017 FROM MY LOCAL HONDA DEALERSHIP. IN 2019, I RECEIVED A RECALL NOTICE FROM AMERICAN HONDA STATING THAT WE COULD HAVE THE COST OF REPAINTING OUR RECALLED VEHICLES COVERED IF WE HAD DAMAGE. AT THAT TIME, I DID NOT HAVE ANY ISSUES WITH THE PAINT ON MY PILOT. WELL, A COUPLE WEEKS AGO, A HUGE AMOUNT OF PAINT ON MY ROOF WAS MISSING ALL OF A SUDDEN. I CONTACTED AMERICAN HONDA AS IT STATED ON THE RECALL NOTICE AND WAS TOLD THE RECALL PERIOD AND MY WARRANTY HAD EXPIRED. NEVERTHELESS, I WAS TOLD A CLAIM WAS OPENED ON MY BEHALF AND THAT I NEEDED TO TAKE THE CAR TO MY LOCAL HONDA DEALERSHIP FOR A DIAGNOSIS. I WAS THEN SENT TO AN AUTHORIZED BODY SHOP FOR AN ESTIMATE. AFTER HAVING TO CONTACT AMERICAN HONDA AND THE LOCAL DEALERSHIP MULTIPLE TIMES, I WAS TOLD BY THE BODY SHOP THAT HONDA WOULD ONLY COVER 60% OF THE $1700 COST (WHICH WAS ONLY FOR THE ROOF TO BE REPAINTED) AND THAT EVENTUALLY THE REST OF THE VEHICLE WILL ALSO START TO PEEL. I FEEL CHEATED AND THIS IS TRULY A LACK OF CUSTOMER SERVICE ON THE PART OF AMERICAN HONDA AND PROCTOR HONDA. HOW DO YOU SELL VEHICLES KNOWING THAT THERE IS AN ISSUE WITH THE PAINT COMING OFF AND THEN NOT BE WILLING TO FIX THE ISSUE??

THE PAINT ON TOP OF PILOT JUST ABOVE THE WINDSHIELD AND BEFORE THE SUNROOF IS PEELING. I'VE SEEN LOTS OF OWNERS HAVING THE SAME PROBLEM. I NOTICED THIS WHEN I WASHED THE PILOT AND SAW THE PAINT HAS BUBBLES AND HAD CHIPPED ALREADY. I HAVE BEEN DRIVING IT AND NOTICED THERE IS NOW A BIG PART OF THE PAINT THE PEELED AWAY. *TR

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED ENTERING HER DRIVEWAY, WHEN HER HUSBAND NOTICED THE PAINT PEALING FROM THE ROOF AND FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOMATION HONDA VALENCIA LOCATED AT 23551 MAGIC MOUNTAIN PKWY, VALENCIA, CA 91355, (661) 200-9110, WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NEEDING TO REPAINT THE DAMAGE AREA. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 71,000. *BF*JB

THE PAINT AROUND THE MOONROOF OF MY 2013 HONDA PILOT WAS PEELING. IT'S WHITE DIAMOND PEARL.

PAINT CHIPPING, COMING RIGHT OFF ON THE HOOD WHILE DRIVING IN THE RAIN. *TR

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT DRIVER'S SIDE SUN VISOR FAILED TO REMAIN IN THE UP POSITION CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CONTACT INDICATED THAT A PLASTIC PART USED TO SECURE THE VISOR IN THE UP POSITION HAD CRACKED CAUSING THE FAILURE. THE LOCAL DEALER HONDA OF PASADENA LOCATED AT 1965 E FOOTHILL BLVD, PASADENA, CA 91107 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 55,000.

COMPLAINTS INVOLVING PAINT PEEL FROM HONDA PILOT RECALL. VEHICLE PAINT IS PEELING AT ROOF LINE COMMON TO WHERE WINDSHIELD INSTALL AND SUNROOF INSTALL. QUALITY OF PAINT IS NOT ISSUE. MANUFACTURING PROCESS IS THE ISSUE. MOST LIKELY A RESULT OF POOR WORKMANSHIP DUE TO PREPARATION OF METAL PRIOR TO APPLICATION OF PAINT EITHER MANUALLY OR ELECTROSTATIC APPLICATION. WILL REQUEST FULL REPAINT OF VEHICLE FROM DEALERSHIP AT MANUFACTURE EXPENSE. VEHICLE IS GARAGED IN 70-75 DEGREE ENVIRONMENT AND IS DRIVEN TYPICAL MILES FOR AGE OF VEHICLE. NO KNOWN EXTERNAL ISSUE SUCH AS CHEMICAL SPILL HAIL OR OTHER DAMAGE HAS OCCURRED ON AREA OF CONCERN OR ANY OTHER AREA. ORIGINAL OWNER OF VEHICLE. BOUGHT NEW FROM EXCELLENT DEALERSHIP. DEALERSHIP HAS DONE 100% OF ALL MAINTENANCE AND REPAIRS INCLUDING TIRE REPLACEMENT, TUNE UPS, ETC.

2013 HONDA PILOT WITH ONLY 31K MILES AND PAINT IS PEELING OFF. HONDA ISSUES A TSB BULLETIN AND ARE COVERING ROOFS AND TAILGATES THAT ARE PEELING. SO THEY HAVE ADMITTED THERE IS A PAINT DEFECT BUT THE PROBLEM IS ITS THE SAME PAINT/PRIMER USED ALL OVER THE CAR. MINE IS PEELING AT TO OF BACK DOOR AND AROUND FRONT AND BACK WINDOW. I KNOW IT'S ONLY GOING TO GET WORSE. BODY SHOP SAID THEY'VE SEEN A GOOD DEAL OF WHITE HONDAS WITH THIS SAME ISSUE AND SAID THERE IS OBVIOUS DEFECT IN PRIMER CAUSING PAINT ADHERENCE ISSUES. THEY ARE 1500 PEOPLE ON A FACEBOOK PAGE THAT HAVE THE SAME ISSUE ALSO. HOW CAN HONDA CONTINUE TO GET AWAY WITH TREATING CUSTOMERS THIS WAY. THIS IS MY 4TH HONDA BUT ITS LOOKING LIKE MY LAST UNLESS HONDA STEPS UP AND DOES THE RIGHT THING!!!

PAINT PEELED OFF ON ROOF BETWEEN WINDSHIELD AND MOON ROOF WHILE DRIVING. APPROXIMATELY 10' BY 12' IS THE SIZE OF THE PEEL. THE AREA OF THE PEEL HAS NEVER COME IN CONTACT WITH ANY FOREIGN OBJECTS NOR WERE THEIR ANY SCRATCHES OR DENT OR DINGS.

PAINT PEELING IN MULTIPLE AREAS ON VEHICLE. STARTED ON INSIDE PASSENGER SIDE FENDER ALONG HOOD LINE AND ROOF BETWEEN TOP OF WINDSHIELD AND SUNROOF. PAINT PEELING IS SHOWING UP IN NEW PLACES AND PROGRESSIVELY PEELING DAILY.

MY CAR HAS A PROBLEM WITH THE SUN VISORS, WHICH SHOULD BE LATCHED AND OUT OF THE WAY WHILE DRIVING, DROPPING DOWN BLOCKING THE DRIVERS VIEW CAUSING A SERIOUS PROBLEM. (THE PROBLEM EXISTS WHEN THE CAR IS IN MOTION ESPECIALLY IF DRIVING ON A ROUGH OR REPAIRED ROAD.)

LARGE SECTION OF WHITE DIAMOND PEARL PAINT PEELED AWAY FROM THE ROOF OF VEHICLE BETWEEN THE WINDSHIELD AND THE SUNROOF. FURTHER SEARCHING ON THE INTERNET INDICATES THIS IS A WIDESPREAD DEFECT FROM THE FACTORY AND HONDA REFUSES TO ACKNOWLEDGE THEIR IS AN ISSUE. THIS HAS BEEN REPORTED ACROSS THE HONDA LINE WITH WHITE VEHICLES FROM THEIR ALABAMA PLANT. I HAVE PERSONALLY SEEN 2 OTHER WHITE PILOTS WITH SAME PEELING IN MY AREA ALONE ALONG WITH MANY PHOTOS FROM OTHER OWNERS ACROSS THE COUNTRY.

PAINT IS PEELING DOWN TO THE METAL BETWEEN THE WINDSHIELD AND THE SUNROOF. THE CAR WAS PARKED WHEN IT WAS NOTICED. THE CAR IS GARAGED.

THE PAINT IS PEELING OFF OF MY PILOT. IT IS ONLY 6 YEARS OLD. WORRIED ABOUT POTENTIAL RUST AND COMPROMISE OF THE INTEGRITY OF THE CAR. HONDA WILL NOT TAKE RESPONSIBILITY THOUGH IT IS A WELL-DOCUMENTED PROBLEM.

MY PAINT IS PEELING. THIS IS HAPPENING TO MY MOTHERS HONDA PILOT ALSO.

MY 2013 HONDA PILOT HAS PAINT PEELING OFF. THE PAINT IS MISSING OFF FROM THE ROOF BETWEEN THE WINDSHIELD AND THE SUNROOF. IT STARTED OUT SMALL DIDN'T THINK ANYTHING OF IT UNTIL MORE STARTED FALLING OFF. I STARTED SEARCHING ONLINE AND NOTICED OTHERS HAVING THE SAME PROBLEM. I EMAILED HONDA AND THEY ARE NOT ACKNOWLEDGING THE PROBLEM AND SAID I'M OUT OF MY WARRENTY. THERE IS DEFINITELY A DEFECT IN THE PAINT THAT WAS USED.