2014 Honda Pilot Electrical System Problems

Odometer Fraud. The contact owns a 2014 Honda Pilot. The contact discovered a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 176,362. The vehicle became disabled two weeks after purchase, and was taken to an independent mechanic, where it was discovered that the mileage was 176,629. The mileage was verified by a Carfax Report.

On [XXX], the Pilot auto-braked without cause while driving on the highway in Maryland. All dash lights were illuminated so [XXX] pulled over. The car seemed to be functioning including the brake system (which was one of the lights illuminated during this occurrence) so the lights on the dash were assumed to be a computer glitch as was the auto-brake that caused the lights to illuminate in the first place. At this time, the center dash did not indicate low oil. [XXX] attempted to make an appointment with DARCARS while she was in town but being a holiday weekend, no appointments were available. [XXX] scheduled the next available appointment at CMA Valley (July 5, 2023). While parking the car on [XXX] the center dash indicated low oil, however, this was perceived as a glitch due to the fact that it only occurred while parking and not when the car was started or while driving. The same occurrence was experienced [XXX] but no days in between. Therefore, it is still seen as a computer glitch. These two instances are what led to the events on [XXX]. When she was halfway home with her two children and the car began to become unresponsive, she pulled off of the highway and added oil herself in an attempt to get her children home and have the car inspected (appointment scheduled for July 5, 2023). She was unable to get the oil cap off herself in order to add the oil and had to ask for assistance. The gentleman who provided said assistance dropped the oil cap. Mrs. Palumbo properly added the oil with a funnel and no oil was spilled. A new oil cap was purchased and properly replaced by an AutoZone employee before continuing on to Virginia and documentation of receipts and time-stamped texting conversations regarding the cap being replaced can be provided. Upon the appointment on July 5, 2023 it was determined that the engine needed to be replaced due to not having enough oil which was unknown due to the glitch INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WE HAVE 2014 HONDA PILOT THAT HAD 68,072 MILES ON IT. MY WIFE BELIEVED THAT THE AUTOMATIC TRANSMISSION FOR THE VEHICLE WAS PLACED PARK IN OUR DRIVEWAY. ACCORDING TO THE HONDA OWNER'S MANUEL THERE IS A SAFETY FEATURE THAT PREVENTS THE IGNITION KEY FROM BEING REMOVED UNLESS THE VEHICLE IS IN PARK. THE VEHICLE ROLLED BACK INTO A TREE CAUSING OVER $3,000.00 IN PROPERTY DAMAGE. THIS EXACT SAME PROBLEM HAS OCCURRED IN THE PAST WITH THE HONDA PILOT (2003-2004) AND THE HONDA ODYSSEY (2003-2004) AND THE ACURA MDX (2003-2006) WHICH WERE THE SUBJECT OF A RECALL BY HONDA. PLEASE SEE NHTSA ACTION NUMBER PE12026. THESE RECALLED VEHICLES AS WELL AS OUR 2014 HONDA PILOT ARE EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THEY HAVE A SAFETY INTERLOCK SYSTEM THAT IS SUPPOSED TO PREVENT THE IGNITION KEY FROM BEING REMOVED FROM THE IGNITION UNLESS THE TRANSMISSION IS IN THE PARK POSITION. WHEN THE TRANSMISSION IS NOT IN PARK, THE VEHICLE MAY ROLL UNEXPECTEDLY INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT HAPPENED TO OUR 2014 HONDA PILOT. I CONTACTED HONDA AND THEY COULD HAVE CARED LESS ABOUT THIS PROBLEM EVEN THOUGH THE SAME PRODUCT DEFECT OBVIOUSLY EXISTS AGAIN IN THE NEW MODEL HONDA VEHICLES. THIS PRODUCT DEFECT POSES A HIGH RISK OF DANGER AND HONDA SHOULD BE REQUIRED TO REMEDY THIS DEFECT. I HAVE VIDEOS THAT DOCUMENT THIS DEFECT.

THE 2014 HONDA PILOT AND POTENTIALLY ALL OTHER YEARS WITH A SIMILAR DESIGN POSE AN UNREASONABLE SAFETY RISK TO OCCUPANTS SEATED IN THE THIRD ROW, AS THE REAR TAILGATE CANNOT BE OPENED FROM INSIDE OR OUTSIDE OF THE VEHICLE UNDER CERTAIN CIRCUMSTANCES. TWO SPECIFIC SCENARIOS THAT SHOULD BE CONSIDERED BUT NOT LIMIT THE SCOPE OF THIS CONCERN INCLUDE THE FOLLOWING: 1) THE INTERIOR OF THE TAILGATE DOES NOT HAVE AN ACCESSIBLE HANDLE FOR OCCUPANTS SEATED IN THE THIRD ROW TO OPEN THE REAR HATCH AND EXIT THE VEHICLE IN A REASONABLE TIME FRAME IN THE EVENT OF A POWER LOSS. 2) ANY DOOR LOCK FAILURES ON THE SAME CIRCUIT AS THE TAILGATE WILL CAUSE THE REAR HATCH TO BECOME INOPERABLE AND NOT OPEN AS INTENDED.

MAJOR ELECTRICAL MALFUNCTION, MOST OF THE DASH ELECTRONICS WON'T WORK. THE REAR HATCH IS LOCKED AND CANNOT BE OPENED. NO A/C AND NO GAUGES OPERATING. MAJOR DISAPPOINTMENT FOR A 2014 HONDA PILOT TOURING EDITION WITH ONLY 6000 MILES. HOPE THE LOCAL HONDA DEALERSHIP FIXES IT TOMORROW 3/31/15. *TR