2023 Honda Pilot Visibility & Wipers Problems

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the rearview mirror console located near the front windshield became inoperable. There was no warning light illuminated. The contact stated that upon inspecting the area, the rearview mirror console was extremely hot to the touch. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 74,071.

A few moments after I purchased my 2023 Honda Pilot I noticed that I began getting car sick while driving. I purchased the car at night and it was a long drive home, so I figured it was due to dehydration or something else. During the day however, I noticed it again. Upon careful inspection I noticed the entire windshield had a distortion, it appeared as if one was looking through a pair of eyeglasses that had a very strong prescription. I am in the process of creating an incident with Honda and have already contacted my local dealership, who was not very helpful in this matter. I am still driving this vehicle as well as my wife because we have no other choice but I do feel that this situation poses a safety hazard for us and our family, as the windshield is a distraction and can cause the driver to lose focus on objects while driving.

While parked, I heard a pop. Later on there was a crack in the windshield around the camera. Nothing impacted the windshield this looks definitely like a stress fracture but the dealership was not helpful.

Vision is severely impaired by optical distortion in the windshield, directly in the driver's field of vision. It is also noticeable from anywhere inside or outside of the vehicle. Some areas magnify the view so it looks as though the road is coming up towards the driver. Other areas warp the view horizontally or vertically. It is unsafe because it changes the way the road and other vehicles appear to the driver. The driver feels as though they are wearing strong prescription glasses. Causes dizziness and disorientation to the driver. Visible rippling/warping of the glass of the windshield. One photo is attached showing warped letters through the windshield. (Video is easier to see the other types of warping from inside the vehicle.)

I just had my Pilot serviced for the recall and during that service I had them check the windshield water solvent system since I ran out of washer fluid on Friday [XXX]. I was driving in heavy traffic on [XXX] in Michigan on my way home from work when I was trying to keep my windshield clear to see from all the salt spray from the truck in front of me when I ran out of fluid. I had to pull to the shoulder of the highway and put snow on my windshield to see again. I had the dealership (Honda of Grand Blanc) check to see if maybe I had a stuck float or something since I did not receive any warning of low fluid. After the tech at the dealer did a bunch of checking with Honda they found that my Pilot does not have this feature. This is also the top of the line Elite trim and it can not tell me when I am low on fluid.. This is a major safety issue. Here in Michigan in the winter all road commission and city Transportation departments use salt to help clear the snow and ice. How is it safe to drive in those conditions when I dont know if I am low on fluid. I have been driving since 1980 and every car or truck I have driven has had a low indicator warning somewhere on the dash. If my car has to have a rear back up camera, TPS etc. How can it not have low washer fluid notice. If you are wondering why I did not notice this before, I drive so many miles that at each oil change they fill it up. I did have them check it the last time it was in for oil in Nov. but they thought the float stuck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Honda Pilot. The contact stated while the vehicle was parked, the support from the moon roof was torn. There were no warning lights illuminated. The contact stated that without the supports, the moon roof would not be able to be covered. The vehicle was then taken to a dealer who diagnosed the vehicle with fractured supports, enabling the curtain to move. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

The contact owns a 2023 Honda Pilot. The contact stated that while driving at approximately 20 MPH, there was an abnormally loud sound coming from the roof of the vehicle. The vehicle was parked, and the contact observed that the sunroof had shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,527.

The contact owns a 2023 Honda Pilot. The contact stated while driving 30 MPH, the rear of the panoramic sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 4,000.

The contact owns a 2023 Honda Pilot. The contact stated that the side door mirrors automatically tilt downward when shifted to reverse(R); however, the mirrors intermittently failed to return to their original position when shifted out of reverse(R). The vehicle was taken to the dealer, where it was determined there was a software malfunction, but a remedy was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.

The contact owns a 2023 Honda Pilot. The contact stated that while the wife was reversing out of the driveway, the vehicle's glass sunroof suddenly exploded and shattered causing glass shards to fall into the cabin of the vehicle. During the failure, the driver sustained bruising and small lacerations to the neck and back area. The injuries did not require medical attention. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 600.