2014 Honda Ridgeline Complaint Log

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Hight Pressure Steering line failed causing steering failure and oil spraying over the engine and manifold, causing extreme smoke under the hood and possible fire in the engine compartment.

Backup camera became intermittent then failed completely. Display (left side of rear view mirror) shows only a blue screen with no image. It makes backing up difficult.

My local dealership, Wesley Chaple Honda, in Wesley Chaple Florida, cannot get the tool required to perform the recall /repair of the rusted gas tank belt support that the recall no. 22V430 refers to. I purchased the 2014 Honda Ridgeline in Butler, PA in 2014 and is considered the rust belt region which is causing the corrosion of the support. Honda claims there are not enough Ridgelines in Florida to supply the local dealership with the necessary repair parts and the special tool required to make the correction. The Honda Corp. customer support just says to take the vehicle back to the dealership for the recall, but the dealership here cannot perform the recall without the proper tool.

I responded to a recall for my 2014 Honda Ridgeline on October 19, 2023. I have gone through recalls before and did not think much of it until the dealership informed me that my vehicle was "CONDEMNED". I have been calling Honda America ever since and they are not responsive. I was given a case manager as of October 23rd but this case manager cannot get me a loaner vehicle or any other information on how Honda America will make me whole. I have one car in my family and we live in a rural area with no public transportation. If Honda is going to issue a recall and find no remedy they MUST be held accountable and must be responsive to people like me who needs a car to get to work. The Honda dealership made me sign a waiver saying I assume all responsibility if anything happens which is outrageous. I requested a loaner vehicle and they denied the request. I asked that my case be expedited and it's been 3 weeks with no word.

There was significant water infiltration on left side front at location around and below fuse block and parking brake. Soaked insulation up to driver side seat and back to the windshield on the same side were noted. Water infiltration after heavy rain was severe enough to cause audible parking brake alarm that wouldn't clear completely until the area had partially dried. This alarm is loud enough and persistent enough to cause driver distraction and would become intermittent as carpet dried. insulation had to be removed after it was noted still wet after three days of no rain and with what appeared visibly as black mold near steering column at floor board. This appears similar to water infiltration addressed in the Honda service bulletin 07-082 for the 2007 and 2008 year models of the Ridgeline truck.

2014 RIDGELINE HONDA. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-430.

What component or system failed or malfunctioned, and is it available for inspection upon request? Paint defect for 2014 Honda Ridgeline How was your safety or the safety of others put at risk? NA Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership auto body shop said that the car's paint seems to have a defect such as clear coat is gone on car that is why it is peeling badly which is resulting to rust. I do not know if the paint had been improperly applied or issues with chemical composition of the paint that lead to premature chipping and wear that is occurring with the car. I had a 2007 honda pilot older than the 2014 Honda Ridgeline and it is not even peeling and rusty like the ridgeline. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Martin--email Martin.Rehfeldt@russdarrow.com who is the body shop manager at Russ Darrow Honda. I brought it to Honda Corporation's attention at acs@ahm.honda.com Case #: 12815491 and they refuse to assist claiming that there is no recall and it is considered "normal wear and tear" which I do not believe that in my case is the truth. There have been several complaints about Honda ridgeline's customers who are unhappy about the peeling paint. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Started toward at the end of 2021 and then had it estimated in Mar 2022, cost over $10,519 for the paint alone. For a paint job that cost over $10519 that means that there must be something wrong with the car to being with during manufacturing. It should NOT be blame on normal wear and tear. Solution: I would appreciate for Honda to do a courtesy repair on the car such as a new paint job at their own expense. Perhaps NHTSA should contact and research about folks who are in the same position as I am with the peeling paint.

Safety Recall for rear subframe rust was "performed" at local dealer. Quality of work was questioned in that safety recall indicated dealer would removed corrosion on said subframe and apply anti-corrosive wax. Dealer notes they applied some anti-corrosive wax and some undercoating to a small section but did not coat ALL corrosion areas they cleaned. I had area reviewed by independent repair shop who noted the area was a concern and should be coated in the near future to prevent further corrosion and damage to frame. After discussing this with the dealer service department they informed me that was my job and my expense and told me to "have a nice day" and hung up. Is this appropriate behavior for a safety related item that could result in a fuel tank detachment or fuel leak?

Exterior paint peeling

SINCE JANUARY I HAVE STEPPED ON THER BRAKE PEDAL AT LEASE 6 TIMES AND THE PEDAL HAS GONE ALMOST TO THE FLOOR. I RELEASE THE PEDAL AND IT CAME BACK UP TO THE ORIGINAL POSITION. THE DEALER DID BRAKE MAINTENANCE ON THE FRONT. SAID THE PADS WERE STICKING. RECOMENDED NEW PADS AND ROTORS. I OKAYED NEW PADS AND ROTORS BE DONE. THEY ALSO DID MAINTENANCE ONTHE REAR AXLE BRAKES. YESTERDAY THE BRAKE PEDAL WENT DOWN TO THE FLOOR 2 TIMES IN 5 MINUTES. THIS WAS ALL DONE AT THE DEALERSHIP. THIS MORNING I DROPPED THE 2014 HONDA RIDGELINE AT AN INDEPENDENT AUTO SHOP TO SEE IF THEY CAN SOLVE THIS PROBLEM.

THE CLEAR COAT IS FAILING ON MY WHITE HONDA RIDGELINE.

ELECTRICAL DOOR LOCK MECHANISM DOES NOT WORK USING THE KEY FOB LOCK.

WHILE DRIVING , APPLIED BRAKE AND PEDAL WENT TO THE FLOOR CAR WOULD NOT STOP! REPLACED BRAKE MASTER CYLINDER (TYPICAL REPAIR) THIS DID NOT FIX ISSUE. IM AM TOLD THE THE ABS MODULATOR CAUSED THIS FAILURE. THE MASTER CYLINDER IS UNDERSTANDABLY A DANGEROUS FAILURE POINT HOWEVER I HAVE NEVER HEARD OF AN ABS MODULATOR CAUSING THIS ISSUE WHICH CAN BE DEADLY . THE CAR ONLY HAS 90K MILES WHICH ALSO IS AN ISSUE AS THIS IS NOT A TYPICAL FAILURE. I WAS ABLE TO AVOID A COLLISION BUT IM WONDERING IF THIS SHOULD BE LOOKED INTO CLOSER AND IF THERE ARE OTHERS THAT HAVE HAD THIS PROBLEM BUT DID NOT RECOGNIZE THE FAILURE POINT SINCE THE PART IS NOT SUPPOSE TO FAIL IN THIS MANNER .

RODENTS CHEWED THROUGH WIRING ON A WHEEL SENSOR FOR THE BRAKING SYSTEM. I HAVE FOUND OUT THAT HONDA HAS A CLASS ACTION LAW SUITE FOR USING SOY BASED INSULATION ON WIRES IN 2012-2015 YEAR MODELS.

IN DECEMBER 2016 I BEGAN TO NOTICE BILLOWING CLOUDS OF BLUE SMOKE FROM MY EXHAUST PIPE ON STARTUP. ON WATCHING THE PROBLEM FOR THE NEXT COUPLE OF WEEKS I NOTICED THAT IT HAPPENED INTERMITTENTLY, USUALLY (BUT NOT ALWAYS) WHEN THE ENGINE WAS COLD. FOLLOWING THE INITIAL BLUE CLOUD (DEFINITELY NOT BLACK OR WHITE SMOKE), ANY EXHAUST GASES BECAME INVISIBLE (BUT I AM UNABLE TO DETERMINE WHETHER MY TRUCK WAS SMOKING FROM THE EXHAUST WHEN I WAS DRIVING). I ALSO NOTICED THAT WHEN I STARTED IT UP WHILE IN THE DRIVEWAY (WITH THE INTENTION OF PULLING THE TRUCK INTO MY GARAGE), EVEN IF THERE WAS NO SMOKE VISIBLE THE GARAGE WOULD FILL WITH FUMES ? IT WAS SO BAD THAT I WOULD HAVE TO HOLD MY BREATH, EXIT THE TRUCK, AND SPRINT INTO MY HOUSE TO AVOID INHALING THOSE FUMES. IT QUICKLY BECAME APPARENT TO ME (AS AN AMATEUR MECHANIC) THAT SOMEHOW OIL WAS FINDING ITS WAY INTO THE COMBUSTION CHAMBER AND WAS BEING BURNED, RESULTING IN THE SMOKE & FUMES. I THEREFORE TOOK THE TRUCK TO THE HONDA DEALER IN ORDER TO HAVE THEM ISOLATE AND REPAIR THE PROBLEM. LATER IN THE DAY [XXX] PHONED TO SAY THAT THEIR SERVICE TECHNICIANS HAD NOT BEEN ABLE TO REPLICATE THE PROBLEM, THEREFORE HAD DONE NO SERVICE TO THE TRUCK, AND THAT I SHOULD COME PICK IT UP. WHEN I ASKED WHAT DIAGNOSTIC SERVICE HAD BEEN PERFORMED, [XXX] TOLD ME THAT THEY HAD STARTED THE TRUCK SEVERAL TIMES AND LET IT RUN FOR SEVERAL MINUTES, ALL THE WHILE VISUALIZING THE EXHAUST PIPE TO SEE IF THERE WAS ANY SMOKE: THERE WAS NONE. THEREFORE THEY SEEMINGLY DECIDED THAT THERE MUST NOT BE ANY PROBLEM AND THAT MY COMPLAINT WAS NOT VALID. TO SUMMARIZE: MY RIDGELINE IS BURNING OIL, WHICH PRESENTS A HEALTH AND SAFETY ISSUE FOR ME; CLOUDS OF BLUE SMOKE AND FUMES ARE BEING DISCHARGED INTO THE ENVIRONMENT; AND I HAVE BEEN INSULTED BY THE SERVICE MANAGER AT VACAVILLE HONDA WHEN I TRIED TO HAVE THIS PROBLEM CORRECTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

"TAKATA RECALL" I HAVE A LETTER THAT SAYS THIS WOULD BE RESOLVED IN THE SUMMER OF 2016. IT IS NOW FALL. I HAVE CONTACTED THE DEALER AND THEY SAY THEY HAVE NOT RECEIVED ANY PARTS. WHAT IS GOING ON ? YOU SAY IN YOUR LETTER THAT THIS COULD BE FATAL, AND YOU JUST DRAG YOUR FEET. I WANT AN ANSWER NIOW !!

2014 HONDA RIDGELINE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL AND RENTAL VEHICLE OPTION ISSUES. *SMD

TAKATA RECALL I RECEIVED A LETTER FROM HONDA IN MARCH OF 2016 INFORMING ME OF THE RECALL, THEY SAID THE REPLACEMENT PARTS WOULD BE AVAILABLE IN THE SUMMER OF 2016. THE LETTER FURTHERED STATED THAT I WOULD RECEIVE ANOTHER LETTER TELLING ME THE PARTS WERE AVAILABLE. THAT NEVER HAPPENED. I CALLED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE ON 07/29/2016, AND WAS INFORMED I HAD TO TELL THEM I WANTED THE PART REPLACED, AND THEY WOULD ORDER IT. I SPOKE WITH DEXTER, HE SAID HE WOULD ORDER IT, AND IT WOULD TAKE ABOUT SIX WEEKS. I CALLED BACK ON 08/29/2016 AND SPOKE TO TIM MAYWART, HE SAID THE PARTS WERE ON BACK ORDER, BUT THEY SHOULD BE THERE SOON, AND THEY WOULD CALL ME. HOW LONG DO WE HAVE TO WAIT TO GET DEFECTIVE PARTS REPLACED WHEN THERE'S A RECALL?

TAKATA RECALL THERE ARE NO LOANER TRUCKS IN MY AREA AND WAS TOLD THAT I AM ONLY ELIGIBLE FOR SAFE TRANSPORTATION OF ANY KIND, DOES NOT HAVE TO BE A TRUCK. THEY ALSO DO NOT HAVE CARS AVAILABLE IN WILMINGTON, NC. THE NEXT CLOSEST DEALERSHIP IS 71 MILES AWAY. WE ARE NOT HAPPY, AS WE BOUGHT A TRUCK AND NOT A CAR. WE ARE NOT INTERESTED IN DRIVING A CAR UNTIL THE PARTS COME IN SOMETIME NEXT SUMMER. THAT IS TOOOOO LONG TO WAIT. HONDA NEEDS TO LOAN VEHICLES COMPARABLE TO WHAT WE HAVE.

TAKATA RECALL -MY VEHICLE WAS RECALLED ON 31 MARCH 2015 AND SINCE THAT TIME I HAVE NOT BEEN ABLE TO USE MY VEHICLE IN ANY MANNER AND I HAVE RECIEIVED NO CORRESPONDENCE FROM THE MANUFACTORER. I STRONGGLY FEEL THAT HONDA SHOULD BE MADE TO FIX THE PROBLEM OR BUY BACK THE THE VEHICLE NOW. [XXX] YOUR HELP IN THIS MATTER WOULD BE MOST APPRECIATED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL CONCERNING THE AIR BAGS AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER PROVIDED NO OPTION OF A LOANER VEHICLE. THE VIN WAS NOT AVAILABLE....UPDATED 12/14/16 *BF

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ UPDATED 10/24/16.*JB

I WAS NOTIFIED OF THE RECALL MARCH 2016. DEALER STILL HAS NOT RECEIVED THE PARTS. NO ONE KNOWS WHEN TO EXPECT THEM. CORPORATE HOT LINE WAS NO HELP. HONDA SHOULD FACE SOME SORT OF FINANCIAL PENALTY FOR THIS LACK OF CONCERN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NO EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 0711/16 *BF *CN

GOT NOTICE IN MARCH 2016, NOW AUGUST AND NO ACTION AT THIS TIME. VERY DISAPPOINTED IN HOW LONG THIS IS TAKING. I DON'T FEEL SAFE DRIVING MY RIDGELINE UNTILL REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECCALL - I OWN AN AFFECTED VEHICLE AND DESPITE CALLING HONDA NO ONE HAS CONTACTED ME ABOUT PROVIDING SAFE TRANSPORTATION UNTIL THE ISSUE IS FIXED. THE PARTS TO FIX MAY NOT BE READY UNTIL THE SUMMER AND THEIR OWN SITE STATES THAT DANGER INCLUDES SERIOUS INJURY AND EVEN DEATH. I HAVE BEEN IN 2 ACCIDENTS WHERE THE AIRBAGS DID NOT DEPLOY AND AM CONCERNED ABOUT THE SAFETY OF MYSELF AND MY FAMILY WHEN DRIVING THIS VEHICLE.

UPON ACCELERATING FROM A STOP AND TURNING TO EITHER THE LEFT OR RIGHT THE THROTTLE CONTROL WOULD HESITATE AND NOT BE RESPONSIVE TO FURTHER STEPPING ON THE GAS PEDAL. IT WAS LIKE A DEAD ZONE AS THE VEHICLE WAS MOVING BUT THE ENGINE WOULD NOT RESPOND TO THE DEPRESSION ON THE GAS PEDAL. WE DO NOT DRIVE THE VEHICLE MUCH BEING RETIRED BUT NEW SOMETHING WAS WRONG. THIS IS OUR 3RD RIDGELINE SINCE 2005 AND NEVER HAS THIS HAPPENED IN PRIOR TRUCKS OWNED. I THOUGHT IT WAS A QUIRK BUT IT HAS CONTINUED TO HAPPEN ON AND OFF SEVERAL TIMES AND FINALLY I TOOK IT TO THE DEALERSHIP ON 3/16/15 AND THEY COULD FIND NOTHING BUT DID TELL ME THEY HAD ANOTHER CUSTOMER WITH A SIMILAR COMPLAINT THAT THEY AGAIN WOULD LOCATE NO CAUSE. THIS HAS CAUSED US TO LOSE CONFIDENCE IN THE VEHICLE BECAUSE NORMALLY YOU ARE CROSSING OPPOSITE LANES OF TRAFFIC WHEN THIS OCCURS AND IF THE ENGINE DOES NOT RESPOND AND IS IN A DEAD LIKE ZONE FOR A FEW SECONDS, THAT MEANS WE COULD BE INVOLVED IN AN ACCIDENT. THE DEALERSHIP SAID THEY DID FIND ON YOUR DATA BASE ANOTHER CUSTOMER OF A 2014 MODEL WHO REPORTED THIS ENGINE HESITATION OR LACK OF THROTTLE RESPONSE. SOMETHING IS DEFINITELY WRONG AND AFTER DRIVING TWO OTHER RIDGELINES FOR 9 YEARS I KNOW IT AND NOW MY FAMILY IS SCARED TO EVEN DRIVE THE VEHICLE. I AM FILING THIS COMPLAINT AND NOTIFYING HONDA OF AMERICA FORMALLY AS WELL BECAUSE IF THIS VEHICLE IS INVOLVED IN AN ACCIDENT I WANT HONDA TO BE HELD RESPONSIBLE FOR THIS MANUFACTURER DEFECT. *TR

AFTER ARRIVING HOME FROM THE DEALER WITH THIS BRAND NEW VEHICLE, MY WIFE ON THE PASSENGER SIDE COULD NOT OPEN THE DOOR EVEN THOUGH I PRESSED UNLOCK SWITCH ON THE DRIVER SIDE. I SHUT THE CAR OFF AND PRESSED THE UNLOCK BUTTON ON THE KEY AND ALSO TRIED TO PULL UP THE LOCK MANUALLY BUT I COULDN'T GET IT TO UNLOCK. AFTER SEVERAL ATTEMPTS IT FINALLY WORKED AND SHE WAS ABLE TO GET OUT. THE FOLLOWING MORNING IT STARTED WORKING OKAY BUT THEN TODAY THE DOOR LOCK FAILED AGAIN AND COULD NOT OPEN THE DOOR BOTH FROM INSIDE OR OUTSIDE. WHEN UNLOCK SWITCH IS PRESSED, THE DOORLOCK CLICKS AND COMES UP PARTIALLY BUT THEN IT GOES DOWN TO LOCK POSITION. THE PASSENGER HAD TO COME OUT ON THE DRIVER SIDE. I FIGURE THIS MALFUNCTION COULD BE A SERIOUS SAFETY ISSUE IF THE VEHICLE IS INVOLVED IN AN ACCIDENT AND PASSENGER IS IN IMMEDIATE NEED OF EVACUATION. *TR

TL* THE CONTACT OWNS A 2014 HONDA RIDGELINE. THE CONTACT STATED THAT AS HE DROVE VARIOUS SPEEDS, THE EMERGENCY BRAKE WARNING LIGHT ILLUMINATED, THE WARNING BELL SOUNDED AND THE BRAKES EMITTED A STRONG BURNING ODOR. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE BATTERY CABLE WAS RESET SEVERAL TIMES BUT TO NO AVAIL. THE EMERGENCY BRAKE WARNING LIGHT CONTINUED TO ILLUMINATE AND THE BRAKES EMITTED A BURNING ODOR. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 3,500.

TL-THE CONTACT OWNS A 2014 HONDA RIDGEWAY. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WOULD HAVE TO WAIT SEVERAL MINUTES FOR THE VEHICLE TO ACCELERATE. THE DEALER ADVISED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. NE