2007 Hyundai Azera Complaint Log

IMMEDIATELY AFTER HAVING THE DASHBOARD COVER REPLACED DUE TO DEFECT IN COVER, THE ESC/ABS SYSTEM BEGAN ENGAGING AT APPROX 28 MPH ON RIGHT HAND CURVES. SYSTEM WAS TRYING TO APPLY BRAKE TO ONE OF THE REAR WHEELS. PAVEMENT WAS WARM AND DRY AND THE CAR WAS NOT IN A SKID SITUATION. DEALER AND HYUNDAI CORPORATE ENGINEERS HAVE TRIED TO FIND CAUSE AND CORRECT BUT HAVE NOT BEEN ABLE TO SUCCESFULLY FIX THE PROBLEM. THIS HAS BEEN ONGOING FOR ABOUT A YEAR NOW. I HAVE CONCERNS THAT THE ESC/ABS SYSTEM(S) MAY NOT FUNCTION PROPERLY WHEN NEEDED IN SLIPPERY-ROAD CONDITIONS.

2007 HYUNDAI AZERA REAR SUN SHADE MALFUNCTION. SUNSHADE GETS STUCK WHILE EXPANDING / RETRACTING, POSING AN UNSAFE SITUATION BY RESTRICTING DRIVER'S VISIBILITY THROUGH THE REAR WINDOW WHILE BACKING THE CAR UP. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED IN 2010 UNDER NHTSA CAMPAIGN NUMBER: 10V007000 (AIR BAGS, SEAT BELTS) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

I HAD 2 CRACKS APPEAR ON MY PASSENGER SIDE DASH BOARD IN THE AREA OF THE AIR BAG. *TR

MY 2007 HYUNDAI AZERA HAS A CRACK ON THE DASHBOARD. THIS CONCERN WAS NOTICED AROUND THE 65,000 MILE RANGE. THE CRACK APPEARS TO FOLLOW THE LINE OF THE PASSENGER SIDE AIRBAG AND THE CAR IS TYPICALLY PARKED IN A GARAGE, NOT SUBJECTED TO ELEMENTS, AND HAS NOT ENDURED ANY UNUSUAL STRESS TO CAUSE THE CRACK. ADDITIONALLY, THE REAR SUNSHADE THAT COMES STANDARD WITH MY CAR'S MODEL SEEMS TO HAVE A FAULTY MOTOR AND NO LONGER AUTOMATICALLY GOES DOWN WHEN IN REVERSE, AS IT WAS DESIGNED TO DO, I TRUST FOR SAFE VISIBILITY. THE SUNSHADE FEATURE BEGAN TO FAIL AROUND THE 70,000 MILE RANGE AND WOULD AT TIMES STOP AT THE PARTWAY UP/DOWN RANGE, CREATING POOR VISIBILITY DUE TO THE FRAME SHOWING WHERE IT SHOULD NOT SHOW IN THE REAR WINDOW. I HAVE A NUMBER OF EMAILS FROM HYUNDAI WHERE THEY STATE THAT THESE ITEMS ARE NOT COVERED UNDER WARRANTY. THEY HAVE FAILED TO ADDRESS MY SAFETY CONCERNS. IN PARTICULAR, THE AIRBAG COULD DEPLOY WITHOUT CAUSE OR MIGHT DEPLOY MORE FORCEFULLY THAN INTENDED DUE TO THE CRACK. HYUNDAI REFUSES TO CORRECT THESE PROBLEMS AT NO EXPENSE TO ME, HAS NOT ADDRESSED MY SAFETY CONCERNS, AND IN TAKING THIS POSITION, IS FAILING TO STAND BY THE WORKMANSHIP/QUALITY OF THEIR PRODUCT. *TR

HYUNDAI ISSUED A RECALL NOTICE FOR THE OCCUPANT RESTRAINT SYSTEM BUT DID NOT HAVE THE REPLACEMENT PARTS AT THE DEALERS. SO MY 2007 AZERA WAS GIVEN A PARTIAL FIX ABOUT 6 WEEKS AGO AND FOR THE REST OF THE FIX I AM STILL WAITING FOR THE DEALER TO GET THE SEAT BELT RETRACTOR IN STOCK. MEANWHILE THE AIR BAGS ARE DISABLED! I DON'T UNDERSTAND HOW HYUNDAI WOULD ISSUE A RECALL NOTICE FOR A SAFETY ITEM BUT NOT EQUIP ITSELF WITH THE REQUIRED COMPONENTS FOR THE FIX! *TR

I PURCHASED A 2007 HYUNDAI AZERA ON 06/20/2007. RECEIVED A FORM LETTER NOTICE OF RECALL FROM HYUNDAI MOTOR AMERICA ON 3/11/2010. ESSENTIALLY, THE NOTICE SAID THAT IF THE "AIR BAG" WARNING LIGHT IN THE INSTRUMENT CLUSTER WILL ILLUMINATE TO INDICATE A PROBLEM EXISTS IN THE RIGHT FRONT SEAT AIR BAG SYSTEM...THAT THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. I IMMEDIATELY CALLED THE DEALER AND TOOK CAR IN TO FIX THE AIR BAG SITUATION. AFTER SIX HOURS OF WAITING, I WAS INFORMED THAT THE DEALER DID NOT HAVE THE PART(S) NEEDED FOR THE REPAIR. I WAS TOLD TO CALL BACK IN TWO WEEKS TO SCHEDULE ANOTHER FIX ATTEMPT. I CALLED ON APRIL 8. THE SERVICE DEPT. TOLD ME THAT THE PART WAS NOT IN YET AND TO "CALL IN TEN DAYS OR SO." ON APRIL 20TH AND WAS TOLD THE PART(S) WERE ON "NATIONAL BACK ORDER." AT THIS POINT I ASKED FOR ANOTHER AZERA TO DRIVE WHOSE AIR BAG SYSTEM WORKS UNTIL THEY WERE ABLE TO FIX THE RECALL PROBLEM. (I DIDN'T WANT TO DRIVE WITH MY WIFE IN THE FRONT PASSENGER SEAT AND RUN THE RISK OF HER BEING INJURED OR KILLED IF MY CAR WAS INVOLVED IN AN ACCIDENT.) THE DEALER'S RESPONSE TO MY REQUEST FOR A LOANER WAS DENIED. QUESTIONS: --IS THE DEALER (OR HYUNDAI MOTOR AMERICA) REQUIRED BY LAW TO PROVIDE FOR MY SAFETY WITH A LOANER CAR? --THE DESCRIPTION OF A "NATIONAL BACKORDER" SEEMS LIKE IT MAY TAKE SEVERAL MONTHS BEFORE MY 2007 AZERA CAN BE REPAIRED? IS THERE ANYTHING YOU CAN DO TO HOLD HYUNDAI'S FEET TO THE FIRE TO SPEED THIS UP? --ANY SUGGESTIONS FOR ME GOING FORWARD? THANK YOU FOR YOUR TIME AND INTEREST. *TR

I NOTICED TWO CRACKS ON TOP OF THE DASHBOARD ON THE PASSENGER SIDE. I WAS TOLD IT WAS A DEFECT IN INSTALLATION OF THE AIRBAG. IT WAS REPAIRED BY THE DEALER WITH NO EXPENSE TO ME. *TR

2007 HYUNDAI AZERA (6 CYLD). ENGINE INTERMITTENTLY REVS TO HIGH SPEED WHEN BRAKING. SEVERAL TRIPS TO THE DEALER HAVE FAILED TO RESOLVE THE ISSUE. THIS OCCURS AS THE CAR IS DOWNSHIFTING (USUALLY AS PRESSURE IS APPLIED TO THE BRAKE). *TR

WHEN FIRST DRIVEN THE VEHICLE VIBRATES. THIS SEEMS TO LESSEN AFTER BEING DRIVEN FOR A WHILE. I HAVE INSTALLED NEW MICHELIN TIRES AND HAVE HAD THEM ROTATED BUT THE VIBRATION PERSISTS. I SUSPECT A SUSPENSION ISSUE BUT HAVE NOT TAKEN IT TO THE DEALER YET. THIS HAPPENS REGARDLESS OF THE TEMPERATURE OUTSIDE. *TR

I HAVE 2 CRACKS ON MY DASH WHICH APPEAR TO OUTLINE THE PASSENGER AIR BAG. I NOTICED A ~ 1 INCH CRACK SEVERAL MONTHS AGO BUT AFTER READING A RECENT REPORT ON THIS WEBSITE, I TOOK ANOTHER LOOK. I NOW HAVE 2 VERY STRAIGHT CRACK LINES MEASURING ABOUT 6 INCHES ON EITHER SIDE OF WHAT APPEARS TO BE THE PASSENGER AIR BAG. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE PASSENGER FRONT AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE HYUNDAI DEALER THREE TIMES. THE AIR BAG MODULE AND HARNESS UNDER THE FRONT SEAT WAS REPAIRED. THE REPAIRS DID NOT REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

AIRBAG COVERING HAS CRACKED ON EITHER SIDE OF THE PASSENGER SIDE FRONT AIRBAG MODULE. THIS FIRST OCCURRED BACK IN 2009 AND WAS TOLD BY 2 HYUNDAI DEALERS THAT THIS IS A COMMON PROBLEM WITH THE 2006-2009 AZERAS. IN READING SEVERAL HYUNDAI AZERA FORUMS (EDMUNDS, HYUNDAI-FORUMS, ETC), IT IS VERY CLEAR TO ME THAT THIS IS INDEED A VERY COMMON PROBLEM. AS THE VEHICLE WAS OUT OF WARRANTY AT THAT TIME, MY NEAREST DEALER OFFERED TO REPAIR IT FOR $2000.00+. HOWEVER, AS I FEEL IF THE PROBLEM IS SO COMMON, THAN PERHAPS A NHTSA INVESTIGATION IS WARRANTED WITH THE HOPEFUL EXPECTATION THAT HYUNDAI WILL ISSUE A RECALL AND/OR COVER THE COSTS TO REPAIR. I AM DEEPLY CONCERNED THAT THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY CORRECTLY IF AND WHEN NEEDED. PLEASE LOOK INTO THIS SERIOUS SAFETY PROBLEM. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. WHEN ATTEMPTING TO ACCELERATE, THE PEDAL STUCK TO THE FLOOR WHICH DISABLED THE VEHICLE. AS A CONSEQUENCE, HIS RISK FOR A VEHICLE CRASH INCREASED. THE VEHICLE IS CURRENTLY AT THE DEALER IN WHICH A TECHNICIAN IS IN PROCESS OF DETERMINING THE CAUSE OF THE FAILURE AND ADMINISTERING A REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 14,999.

I HAVE FELT A VIBRATION AT VARIOUS SPEEDS IN THE UPPER, LOWER ARM AND BALL BEARING... BUT IT'S EXACTLY SAME. THEY FINALLY SAID, IT MIGHT BE A TIRE PROBLEM.... WELL, I BOUGHT ALL NEW TIRES BECAUSE OF THIS NOIS... THEY ARE STATING THE CAUSE IS BECAUSE OF THE TIRE PATTERN, WHEN I KNOW THAT IS NOT CAUSE OF THE CURRENT PROBLEM.... *TR

BOTH DRIVER AND PASSENGER SEATS DO NOT FUNCTION PROPERLY. DRIVER SEAT TWICE HAS OPERATED WHILE DRIVING WITHOUT TOUCHING CONTROLS. SEAT MOVES ALL THE WAY FORWARD PINNING DRIVER TO THE STEERING WHEEL. PASSENGER SIDE RECLINE DOES NOT WORK. WE DO NOT TOUCH THE CONTROLS ON THE PASSENGER SIDE AS THE RECLINE FUNCTION WILL NOT RETRACT WHEN ATTEMPTED.

2007 HYUNDAI AZERA BRAKE ISSUES. AT 11K MILES ROTORS WERE MACHINED. AT 12500 MILES, ROTORS WERE REPLACED. PADS NEVER REPLACED. AT 22K MILES CAR SHAKES A GREAT DEAL DUE TO HOT SPOTS ON ROTORS. DEALERSHIP MACHINED AGAIN BUT DOES NOT REPLACE PADS. SO THE CAR HAS 23K MILES ON IT WITH TWO SETS OF ROTORS AND 3X MACHINED ROTORS. BUT IT IS MY DRIVING HABITS EVEN THOUGHT I HAVE TWO OTHER VEHICLES, ONLY DRIVE HIGHWAY, AND HAVE NO OTHER ISSUES WITH BRAKES ON THE OTHER CAR. ROTORS/BRAKES VERY POOR ON 07 AZERA. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA LIMITED. THE CONTACT STATED THAT THE DASHBOARD REFLECTS ONTO THE WINDSHIELD AT CERTAIN TIMES OF THE DAY, WHICH CAUSES VISION FAILURE. SHE DROVE THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO THE DESIGN. THE MANUFACTURER REFERRED HER TO THE DEALER. THE CURRENT MILEAGE WAS 6,400 AND FAILURE MILEAGE WAS 600.

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO APPLY THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE ACCELERATOR PEDAL WAS STUCK AND THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT APPLIED REPEATED PRESSURE TO THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THE SAME FAILURE OCCURRED AGAIN WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FLOOR MATS. THE FAILURE MILEAGE WAS 4,414 THE CURRENT MILEAGE IS 31,071. UPDATED 06/08/10.*LJ

MY 2007 HYUNDAI AZERA DEVELOPED A 4 INCH CRACK IN THE PASSENGER SIDE DASH OVER THE AIRBAG. PASSENGER AIRBAG LIGHT INDICATED AIRBAG IS OFF AND DOES NOT COME ON WHEN SEAT IS OCCUPIED. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI AZERA. WHILE DRIVING AT SPEEDS OF 30 MPH, THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION CAUSING THE VEHICLE TO ACCELERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE DEALER ADVISED THE FAILURE WAS DUE TO DEFECTIVE FLOOR MATS IN THE VEHICLE. THE CONTACT CONFIRMED HE HAD EXPERIENCED THE FAILURE ON TWO ADDITIONAL OCCASIONS. THE APPROXIMATE CURRENT MILEAGE WAS 33,071 AND THE FAILURE MILEAGE WAS 2,025 UPDATED 06/08/10. *LJ UPDATED 08/18/10

THE PASSENGER SIDE DASH HAS AN APPROXIMATE 2 INCH CRACK OVER THE AIR BAG. *TR

I OWN A 2007 AZERA LIMITED WITH 14,000. PURCHASED AUG 2007 FIRST LET ME SAY I LOVE THIS CAR ... HOWEVER !!! THIS IS SCARY: 2 MTHS AGO I WAS ON AN INTERSTATE IN NH AND FLOORED THE ACCELERATOR "KICKED-DOWN) TO PASS... THE CAR ACCELERATED AND WOULD NOT STOP ACCELERATING UNTIL I SHIFTED TO NEUTRAL...THEN IT WENT BACK TO NORMAL RPM... I THOUGHT MY WINTER FLOOR MAT GOT STUCK...MOVED IT AND ALL APPEARED FINE.. THEN YESTERDAY IT HAPPENED AGAIN... HOWEVER THIS TIME IT WAS ON A CURVEY ROAD IN VT WITH A 45MPH SPEED LIMIT... AT 70MPH.. SHIFTED TO NEUTRAL AND APPLIED BREAKS AS A BIG CURVE WAS APPROACHING.. THIS TIME I KNOW IT WAS NOT THE FLOOR MAT ... DURING BOTH INCIDENTS, CRUISE CONTROL WAS NOT ACTIVATED. WILL BE TAKING CAR TO DEALER TOMORROW 3-17-08. *TR

MY VEHICLE WAS STRUCK WHILE STANDING STILL WAITING FOR A TRAFFIC SIGNAL TO TURN GREEN. THE OTHER VEHICLE WHICH STRUCK MY VEHICLE WAS TRAVELING POSSIBLY 20 - 25 MILES PER HOUR. DAMAGE ALMOST TOTALED MY CAR. MY WIFE WAS DRIVING, ALONE IN THE VEHICLE AND WAS INJURED BUT DID NOT REPORT IT AT THE TIME. SHE WAS INJURED BECAUSE THE AIR BAG DID NOT DEPLOY. SHE WAS WEARING A SEAT BELT WHICH OPERATED CORRECTLY. AT THE TIME, BECAUSE OTHER CARS AND EXCITEMENT, NO ONE PAID ATTENTION OR REPORTED THE FACT THAT THE FRONT SEAT AIR BAG DID NOT DEPLOY. NOW, FOUR YEARS LATE, A RED AIR BAG WARNING LIGHT HAS LIGHTED ALONG WITH ANOTHER FAULTY SEAT BELT WARNING LIGHT FOR PASSENGER SIDE. THE HYUNDAI PEOPLE DENY ANY PROBLEM WITH THE AIR BAG. I BELIEVE THE AIR BAG SYSTEM TO BE DEFECTIVE. I HAVE NEVER BEEN NOTIFIED OF A RECALL. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE VEHICLE HAS FAILED TO START AND HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SIX TIMES. THE FAILURE HAS NOT BEEN CORRECTED. THE CURRENT MILEAGE WAS 3,400 AND FAILURE MILEAGE WAS 2,000. UPDATED 02-14-08 *BF UPDATED 05/19/08 THE CONSUMER STATED DEALER FOUND THE DEFECT ON 01/24/08 WHICH WAS AN ELECTRICAL PROBLEM AND A NEW BATTERY WAS INSTALLED. UPDATED 02/14/08 *TR UPDATED 05/19/08

TL*THE CONTACT 2007 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL, PLACE THE GEAR SHIFT IN NEUTRAL AND PULL ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE FLOOR MAT WAS JAMMED UNDER THE ACCELERATOR PEDAL CAUSING THE FAILURE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,750. UPDATED 06/16/11*LJ

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. EVER SINCE THE VEHICLE WAS PURCHASED, THE STEERING COLUMN HAS BEEN SHAKING. THE FAILURE OCCURS WHILE DRIVING 40 MPH. AFTER THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES, THEY STATED THAT IT WAS STEERING FAILURE AND COULD NOT BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 550.

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT THE HEADLAMP'S LOW BEAMS ARE DEFECTIVE. THE TOP PORTION OF THE BEAMS FAIL TO PROVIDE CLEAR VISIBILITY. THE CONTACT ALSO STATED THAT THEY DO NOT PRODUCE ENOUGH LIGHT WHEN TRAVELING IN CERTAIN AREAS, INCLUDING UPHILL AND DOWNHILL. THE FAILURE WAS NOTICED WHILE DRIVING 35 MPH. THE CURRENT MILEAGE IS 470 AND FAILURE MILEAGE WAS 175.

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT WHEN THE DRIVER SIDE WINDOW IS ROLLED UP, THE EXTERIOR SIDE MIRROR REFLECTS THE AIR CONDITIONING VENT. THIS MAKES IT IMPOSSIBLE FOR HIM TO SEE THE TRAFFIC IN THE REAR OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THAT WAS HOW THE VEHICLE WAS MANUFACTURED. THE CURRENT MILEAGE WAS 2,000 AND FAILURE MILEAGE WAS 50.

TL*THE CONTACT OWNS A 2007 HYUNDAI AZERA. THE CONTACT STATED THAT THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDAL WAS TOO SMALL. AS A CONSEQUENCE, HE APPLIED PRESSURE TO BOTH PEDALS, WHICH CAUSED UNINTENDED VEHICLE ACCELERATION. HE NOTIFIED THE DEALER AND IS WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 11,000. UPDATED 12/07/09 *BF THE CONSUMER CRASHED INTO ANOTHER VEHICLE DUE TO THE HITTING BOTH PEDALS AT THE SAME TIME. UPDATED 12/09/09.*JB

2007 HYUNDAI AZERA. CONSUMER STATES REPEATED USE OF THE FRONT PASSENGER SEAT BELT CAUSED DAMAGE TO THE SEAT BELT TENSION SENSOR, THEREFORE ILLUMINATING THE AIR BAG WARNING INDICATOR, RENDERING IT INEFFECTIVE IN THE EVENT OF A CRASH *TGW THE DEALER INFORMED THE CONSUMER THE PART WAS ON BACKORDER. THE CONSUMER STATED IT HAS BEEN OVER A MONTH.