2009 Hyundai Azera Complaint Log

DEFECTIVE ENGINE COVER GASKET LEAKED OIL ON ALTERNATOR AND DESTROYED IT. SAME CONDITION AS RECENT HYUNDAI VERA CRUZ RECALL. I BELIEVE ENGINES ARE THE SAME BUT AZERA NOT INCLUDED IN RECALL

Good afternoon, my name is [XXX] . I purchased my 2009 Hyundai Azera limited edition in 2019 used with 98385 miles after I had the car for 9mths the car stopped running and the company I purchased the car from uses a repair company called Silver Rock which maintained the car I was told a belt popped after receiving the car back 2 days later the engine blow. They replaced the engine and from there The check engine light stayed on the Diagnostics check stated the O2 sensor needed attention repaired that light went off for a week after a week the check engine light returned had it checked again and the O2 sensor showed up again so I had someone else change them again light went off 2 days later the check engine Light appeared again but with ABS on ESC off TPMS on had another Diagnostics completed and it still shows O2 senors And ABS failure and to constantly replace the issue and it's not working properly afterward has a little upset. Now I saw that Hyundai has a recall on My 2009 Hyundai Azera for the ABS and the interior light which has stopped as well from my understanding but when I called to get help I was told my car is not a part of that recall which is confusing because I am very much having problems with those systems and from what I've read in the manual multiple chain reactions occur With an ABS stops. My car is now not allowing my keyfob to work, the drunk switch on the door and inside the clove box has stopped, and the release for the back seats is not responding I was never given a master key so I can't access the trunk, and the system will unlock the driver door but none of the others there is an issue where the main power box under the hood is not responding to fuse 3,4,17,18,19,20,21,22,23,24 and the same issue is happening to my fuse connection on the inside of the car and when you turn the engine everything is in reverse meaning: door usually lock now the unlock, the AC comes on, the radio comes on, the back window curtain moves. This is unfair to m INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT THE ENGINE FAILED TO START UP, THE CONTACT HAD TO USE A CABLE JUMPER TO START THE ENGINE UP. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR INSPECTION AND THE MECHANIC ADVISED THAT THE RADIATOR WAS FRACTURED, THE ENGINE EXHIBITED OIL LEAK, AND THE SERPENTINE BELT HAD SEPARATED. THE MECHANIC ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE ALSO EXPERIENCED WATER DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

EXTREME FIRE HAZARD WARNING - HYUNDAI - INSUFFICIENT WIRING INSULATION. 2009 AZERA STALLED AND DIED GOING 45 MPH DURING LIGHT RAIN 12/9/19. TOW TRUCK DRIVER TESTED BATTERY AND FOUND LOW ALTERNATOR OUTPUT. REPLACED ALTERNATOR AND VALVE COVER GASKET WHERE OIL WAS LEAKING ONTO ALTERNATOR. ONCE REPAIRED, CONTINUED TO GET P0108 ERROR CODE AND STALLING AFTER 20 MIN OF RUN. REMOVED PAINT AND ADDED ELECTRICAL GEL TO ALL MAIN GROUND WIRE TO BODY/FRAME POINTS (ALL WERE PAINTED, UNSURE HOW IT WAS GROUNDED IN FIRST PLACE). PROBLEM PERSISTED WITH NEW CODES NOW P2106, P1295, P0122, P0222, P0123, P0108, P2173, P161B. LIMPED CAR TO LOCAL SHOP AND CALLED HYUNDAI, WHO ASSIGNED CASE #16592407. SHOP SAID MAP SENSOR WAS BAD, REPLACED WITH NEW SENSOR. PROBLEM PERSISTED WITH P0108 CODE IN DRIVEWAY IDLING. DID VACUUM CHECK ON TUBING BUT FOUND BARE WIRES ON WIRING RUN THAT HOLDS OIL PRESSURE, MAP SENSOR, ENGINE TEMP SENSOR AND OTHERS ON 1/1/20. UNDER FABRIC WRAP AROUND WIRE BUNDLES, ALL WIRING INSULATION HAS DISSENTIGRATED CAUSING SHORT CIRCUITS AND BAD MAP SENSOR VOLTAGE. ALL WIRING IS BAD THAT RUNS ACROSS ENGINE TOP HAS BAD INSULATION ALMOST TO ALTERNATOR. EXTREME FIRE HAZARD. ATTEMPTING TO CONTACT DEALER. INSULATION ON WIRES CANNOT HANDLE ENGINE TEMPS AND DISINTEGRATES LEAVING BARE WIRES. 2009 HYUNDAI AZERA WITH 3.3 L V6, 123,000 MILES.

ELECTRICAL FIRE

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. WE WERE TOLD BY THE FIRE DEPARTMENT THAT THE ENGINE SMOLDERED FOR HOURS AND BROKE THROUGH THE FIRE BARRIER INTO THE CAR AND IGNITED THE INSIDE.

ON HIGHWAY HEADING TO HUTCHINSON RIVER PARKWAY FROM THROGS NECK BRIDGE IN THE BRONX AND THE ENGINE STOPPED RESPONDING TO THE PRESSURE ON THE PEDAL. WE WERE IN HEAVY TRUCK AND CAR TRAFFIC BUT WERE ABLE ,BY LUCK TO GET INTO A STRIPPED AREA TO STOP. WE LOOKED IN THE MANUAL AND FOUND WE COULD RESTART THE ENGINE BY TURNING THE IGNITION ON AFTER SHUTTING IT DOWN. THIS HAPPENED 3 KMORE TIMES UNTIL WE WERE ABLE TO GET TO A SAFE PLACE AND WERE ADVISED BY A LOCAL HYUNDAI DEALER NOT TO DRIVE THE VEHICLE . WE EVENTUALLY GOT TOWED TO OUR HOME ON LONG ISLAND BY AAA . LOCAL HYUNDAI DEALER SENT US TO ATLANTIC HYUNDAI FOR REPAIR.

WHEN TURNING THE BLINKERS DO NOT MAKE AND AUDIBLE SOUND WITH BLINKER WORKING AND BLINKER INDICATING ON DASH. DEALER CONFIRMS THAT FAULTY PART IS IN INSTRUMENT CONSOLE AT COST OF APPROX $2500. THIS PART SHOULD BE CONSIDERED A CRITICAL SAFETY ITEM AND TESTED TO FAILURE FOR THE LIFE OF THE VEHICLE. FAILURE OF THIS PART CAN LEAD TO ACCIDENTS RESULTING IN INJURY OF DEATH.

TIRE PRESSURE MONITORING SYSTEM, THERE ARE FREQUENTLY ERROR CODES REAPPEARING WITH RELATED RELATION TO THIS VITAL SAFETY FEATURE. WHILE THE CAR IS STILL UNDER WARRANTY THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE ISSUE SEVERAL TIMES, AND YET THE ERA CODE STILL REAPPEAR. THEY ARE UNWILLING TO REPAIR THE TPMS ERROR LIGHT THAT CONTINUES TO APPEAR. IT SEEMS THAT THIS IS A DEFECT IN THE CARS TMPS SYSTEM.

I PAID A PREMIUM FOR AN IN-DASH NAVIGATION SYSTEM. HYUNDAI HAS NOW DECIDED THAT THEY ARE NOT PROVIDING MAP UPDATES FOR VEHICLES PURCHASED BEFORE 2011. DESPITE COMPLAINTS TO THEIR CUSTOMER SERVICE LINE AND A LETTER TO THEIR PRESIDENT, I AM BEING TOLD THAT I AM OUT OF LUCK AND THERE IS NO FIX FOR OUT-OF DATE MAPS. SEEMS TO ME THAT THE MANUFACTURER HAS AN OBLIGATION TO PROVIDE MAP UPDATES FOR THE NAVIGATION SYSTEMS IN THEIR CARS AND HYUNDAI HAS IGNORED THAT RESPONSIBILITY. THIS IS A SAFETY HAZARD.

WHEELS STARTED PEELING. DATE IS A GUESS, IT COULD HAVE BEEN NOVEMBER OF 2014. *TR

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY TO WORK. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS. *TR

ON WEDNESDAY NOVEMBER 5, AT APPROXIMATELY 5:40AM, THE 2009 AZERA CAME UP TO AN INTERSECTION. FAILURE TO STOP CAUSED THE DRIVER TO RUN THE STOP SIGN. THE CAR BECAME LODGED UNDERNEATH A SEMI TRACTOR TRAILER, AND WAS DRAGGED SEVERAL FEET BEFORE THE SEMI STOPPED. THE DRIVER OF THE CAR WAS KILLED INSTANTLY. HE DID NOT HAVE A MEDICAL ISSUE THAT CAUSED THE ACCIDENT. THE DRIVER DROVE THIS ROAD EVERYDAY. THEY WERE AWARE OF THE STOP SIGN, AND HAD A SPOTLESS DRIVING RECORD. UNFORTUNATELY THERE IS NOTHING LEFT OF THE CAR TO PROVE THAT THE BRAKES FAILED. ONLY THE TRUNK REMAINS. *TR

I OWN A 2008 AND 2009 HYUNDAI AZERA. ON 10/28/14 I HAD TO REPLACE THE LEAKING VALVE COVER GASKETS AT 50,288 MILES ON THE 2009 AZERA AND ON 12/6/14 I HAD TO MAKE THE SAME REPAIRS ON THE 2008 AZERA AT 54,035 MILES (VIN# [XXX]). THE AZERA HAS THE EXACT SAME ENGINE AS THE HYUNDAI VERACRUZ. MODELS 2007-2012 OF THE VERACRUZ WERE RECALLED ON 7/10/14 FOR THE EXACT SAME PROBLEM (RECALL 121). WHEN I CONTACTED HYUNDAI THEY REFUSED ANY ASSISTANCE AND SAID THEY WOULD ONLY MAKE FREE REPAIRS ON THE VERACRUZ EVEN THOUGH THE ENGINE IN THE AZERA IS EXACTLY THE SAME. THE AZERA SHOULD HAVE BEEN INCLUDED IN THE RECALL WITH THE VERACRUZ AND HYUNDAI SHOULD MAKE THE REPAIRS TO THE AZERA FREE OF CHARGE. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE GPS UNIT IS OUT DATED WITH HYUNDAI. CALLED SEVERAL TIMES TO GET UPDATE, HYUNDAI SAYS THEY NO LONGER USE LG WHO DID ALL THE GPS UPDATES, AFTER USING THE GPS I ENDED UP IN WRONG LOCATION, PUTTING ME ONTO A WRONG WAY STREET, CAUSING ME TO DRIVE ON A ONE WAY DIRECTION WITH ONCOMING TRAFFIC HEAD ON, THEN IT TOLD ME TO TAKE A STREET THAT PUT ME ALMOST IN THE OCEAN. I DO BELIEVE HYUNDAI SHOULD BE RECALLED FOR THIS ALONE, AFTER A POST ON FACEBOOK, THIS SEEMS TO BE A NATION WIDE PROBLEM, AND A CLASS ACTION LAWSUIT. *TR

THE FIRST TIME, I WAS PASSING ANOTHER VEHICLE AND PRESSED THE ACCELERATOR AND THE ENGINE BEGAN TO RACE AND SPEED UP. THE PEDAL WAS STUCK DOWN. IT WAS NOT CAUGHT ON THE RUG AND WHEN I TRIED LIFTING WITH MY FOOT IT WAS NOT STUCK DOWN. THE SECOND TIME, THE ACCELERATOR WAS PUSHED DOWN, AND THE ENGINE BEGAN TO SPEED UP AND RACE. I HAD TO PUT THE CAR IN NEUTRAL BUT THE ENGINE CONTINUED TO RACE. I HAD TO KEEP MY FOOD ON THE BRAKE BUT THE CAR AS BEFORE CONTINUED TO ACCELERATE.. I HAD THE DEALER IN RENTON LOOK AT IT BUT THEY SEEM NOT TO BE ABLE TO ACCESS THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 79,400.

HAVE HAD OCCURRENCES OF 'CHECK ENGINE' LIGHT COME ON AND THE CODE THAT CAME UP WAS P0504 INDICATING A BRAKE SWITCH MALFUNCTION. AFTER SEVERAL TRIPS WITH THE CAR, THE 'CHECK ENGINE' LIGHT GOES OFF, BUT REOCCURS AT A LATER DATE. *TR

I PURCHASED A 2009 HYUNDAI AZERA LAST YEAR FROM FUCCILLO CHEVROLET IN GRAND ISLAND, NEW YORK. THE CAR WAS NEW AND STILL ON THE LOT AFTER 2 YEARS BUT I WAS ASSURED THAT THERE WAS NOTHING WRONG IT AND I HAVE BEEN PLEASED WITH THE VEHICLE UP UNTIL NOW. HOWEVER, YESTERDAY WHILE DRIVING HOME FROM WORK, THE CAR WENT INTO AN EMERGENCY SLOW-DOWN MODE AND BOTH THE ECS OFF AND CHECK ENGINE LIGHT WENT ON. THIS HAPPENED ON THE THRUWAY WHILE I WAS DRIVING IN HEAVY TRAFFIC WHICH WAS HARROWING. FORTUNATELY, I WAS ABLE TO 'LIMP' OFF THE HIGHWAY AND GET TO A SIDE STREET. I CALLED MY HUSBAND AND THE EMERGENCY ROADSIDE ASSISTANCE AND MY VEHICLE HAS NOW BEEN TAKEN TO NORTHTOWN HYUNDAI IN AMHERST, NY. MY HUSBAND RESEARCHED THE SLOW-DOWN/ECS ISSUE ON THE INTERNET AND FOUND THAT THERE HAVE BEEN NUMEROUS CASES OF THIS HAPPENING DUE TO A DEFECTIVE THROTTLE CONTROL DEVICE IN MANY OF THE HYUNDAI AND KIA MODELS. IN FACT, A WOMAN AT THE SERVICE COUNTER WHO HAD A 2007 AZERA HAD THE EXACT SAME ISSUE WITH HER CAR! NEEDLESS TO SAY, THIS SHOULD BE A RECALL ISSUE AND THAT IS THE REASON WHY I AM WRITING. IT SEEMS THAT THIS THROTTLE CONTROL ISSUE IS FAIRLY COMMON WITH THESE VEHICLES AND IT IS ALSO POTENTIALLY DANGEROUS. PLEASE MAKE THEM INITIATE A RECALL. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN INCREASE IN ENGINE RPMS AND LUNGED FORWARD ABNORMALLY, ALTHOUGH THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT THE ONLY WAY HE COULD STOP THE VEHICLE WAS BY SHIFTING TO PARK AND TURNING THE IGNITION OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,900 AND THE CURRENT MILEAGE WAS 14,985.

TL*THE CONTACT OWNS A 2009 HYUNDAI AZERA. WHILE DRIVING 55 MPH TO APPROACH THE INTERSTATE, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE; THE SPEED DECREASED AND WOULD NOT MOVE FASTER THAN 20 MPH, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE POSITION SENSOR WAS REPLACED UNDER WARRANTY. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 01/12/11*LJ THE THROTTLE POSITION SENSOR REPLACED. UPDATED 02/28/11

DRIVER FROM KUWAIT REPLIES THE RPM METER WORKS INTERMITTENTLY. HOWEVER PERFORMANCE OF THE VEHICLE IS EXCELLENT DRIVEN KILOMETER 3200 KM . WHILE THE RPM FAILS, THE AVERAGE L/KM, AVERAGE DISTANCE /KM AND TIME ELAPSED INDICATORS FREEZE ! *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT WAS BRAKING FROM 5 MPH AND APPROACHING A STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ABRUPTLY APPLYING THE BRAKES. THE DEALER DIAGNOSE WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,050 AND THE CURRENT MILEAGE WAS 46,085.

MY DAUGHTER WAS DRIVING ON HIGHWAY AT ABOUT 60 MPH WITH MY WIFE AND GRANDSON WHEN SHE LOST ACCELERATOR FUNCTION ON HER HYUNDAI AZERA (2009 MODEL). I AM VERY CONCERNED THAT THIS IS A SAFETY HAZARD. IS THIS A COMMON PROBLEM AND WHAT CAN BE DONE THAT IT DOES NOT OCCUR AGAIN? THE DEALER STATED THAT THE THROTTLE SENSOR FAILED AND SHUTDOWN THE SYSTEM. I AM STILL SKEPTICAL THAT THE COULD HAVE CAUSED A VERY ACCIDENT AND LOSS OF LIFE AND PROPERTY. IS IT SAFE FOR HER TO DRIVE THIS CAR? *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA EQUIPPED WITH MICHELIN ENERGY PLUS MXV4, P235/55/R17 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS SHAKING AND VIBRATING WHENEVER HE DROVE THE VEHICLE APPROXIMATELY 40-45 MPH. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALER THREE TIMES WHERE THE TIRES WERE ROTATED AND BALANCED. THE DEALER STATED THAT THREE OF THE TIRES WERE DEFECTIVE AND REFERRED HIM TO A TIRE STORE. THE TIRE WAS REPLACED. THE FAILURE CONTINUED TO OCCUR; THEREFORE, HE TOOK THE VEHICLE BACK TO THE DEALER WHO REFERRED HIM BACK TO THE TIRE CENTER. A SECOND TIRE ALSO DEFECTIVE. THE FAILURE CONTINUED TO OCCUR SO THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THREE OF THE TIRES WERE DEFECTIVE. EVENTUALLY, THE TIRES WERE REPLACED TEN TIMES; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT NOTIFIED THE MANUFACTURER WHO WAS WORKING ON A SOLUTION WHEN THE COMPLAINT WAS FILED. THE DOT NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 2,600. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300. UPDATED 07/09/10. *LJ UPDATED 09/23/10

TL* THE CONTACT OWNS A 2009 HYUNDAI AZERA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THEY WOULD NOT BE ABLE TO PERFORM REALIGNMENT DUE TO HOW THE VEHICLE WAS SET AT THE FACTORY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.