NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Hyundai Azera. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
STARTED CAR AFTER SITTING IN PARKING LOT FOR 8 HOURS AND THE TRACTION CONTROL WARNING LIGHT STAYED ON. TRIED RESTARTING THE CAR SEVERAL TIMES BUT THE WARNING WOULD NOT CLEAR. DROVE CAR HOME LESS THAN 10 MILES WITH BOTH STEERING AND ACCELERATION CONSIDERABLY AFFECTED. THE CAR PULLED HARD TO THE RIGHT THEN THE LEFT WHILE DRIVING ON THE HIGHWAY AND WAS DIFFICULT TO KEEP IN LANE. ACCELERATION FELT LIKE THE BRAKES WERE BEING APPLIED WHICH MADE THE CAR VERY SLUGGISH TO DRIVE. PARKED THE CAR AT HOME OVERNIGHT AND THE WARNING CLEARED ITSELF THE NEXT DAY. TOOK THE CAR STRAIGHT IN TO THE DEALERSHIP WHO CLAIMED THEY COULD FIND ANY CODES PERTAINING TO THE PROBLEM AND WAS TOLD TO BRING THE CAR BACK IF IT HAPPENS AGAIN. *TR
MY 2013 HYUNDAI AZERA SUDDENLY ACCELERATED AS I APPLIED THE BRAKES TO COME TO A COMPLETE STOP. THE RPM KEPT INCREASING WHEN I PLACED IT IN NEUTRAL TO OVER 4000 RPM. II HAD TO TURN CAR OFF IN ORDER TO STOP THE EXTREMELY HIGH RPM. THIS OCCURRED ON TWO OCCASIONS SO FAR (3/18/2015 AND 3/19/2015.) *TR
WHEN THE SEATBELTS ARE UNBUCKLED, THE WARNING CHIME DOES NOT COME ON. THE BLINKER SOUND DOES NOT COME ON EITHER. WHEN DISCUSSED WITH SERVICE DEPARTMENT AT DEALER, THEY DIDN'T KNOW HOW TO FIX IT.
EXHAUST COMING INTO THE CABIN WHEN ACCELERATING WITH THE WINDOWS CRACKED OR DOWN (ALWAYS). *TR
TWO ISSUES SINCE VEHICLE PURCHASE (DEC. 2013): (1) REARVIEW MIRROR DROPS WHEN CLOSING DRIVER DOOR. REQUIRES ADJUSTMENT EVERY TIME VEHICLE IS USED. (2) TRUNK POPS OPEN WHEN VEHICLE IS STATIONARY OR MOVING. HYUNDAI DEALER ADVISED THAT THERE WAS NO EXPLANATION FOR THIS. HOPING TO GET THE MIRROR REPLACED SOON, BUT NO ANSWER TO THE TRUNK ISSUES YET.
WHEN I START CAR, IN DAYLIGHT, THE RADIO/GPS SCREEN IS DIM. IF I RESTART CAR THE CAR THE SCREEN COMES TO FULL BRIGHTNESS. ALL TECH PEOPLE AT MILLENNIUM HYUNDAI HAVE SUPPLIED DOCUMENTATION THAT THEY AGREE WITH MY STATEMENT BUT HYUNDAI CORPORATION CLEARLY REFUSES TO FIX THE PROBLEM. ALL I HAVE ASKED IS THAT IF THIS BECOMES A PERMANENT SITUATION AFTER THE THREE YEAR GUARANTEE THEY WILL FIX IT. *TR
BOUGHT MY HYUNDAI IN FOR PROBLEMS WITH MY CAR AND WAS TOLD ALL MY COMPLAINTS WERE THE WAY THE CAR WAS BUILT AND NOTHING COULD BE DONE ABOUT IT... FIRST MY TRUNK DOESN'T OPEN ALL THE WAY ANSWER BECAUSE THERE IS NO MOTOR BUILT INTO THE TRUNK FOR IT TO OPEN ON THAT MODEL CAR. SECOND WHEN REAR WINDOW IS OPEN IT SOUNDS LIKE THE CAR IS GOING TO FALL APART VERY LOUDLY AND NOISILY BUT THAT IS NORMAL FOR THE WAY IT IS BUILT.. SUGGESTED BY SERVICEMAN EITHER OPEN FRONT WINDOW SO THE NOISE SHOULD LESSON, BUT DID NOT, THEN KEEP REAR WINDOWS CLOSED AT ALL TIMES. USING TO MUCH GAS THEY TESTED IT AND STATE IT CLOCKS IN AT 33 MPG. YET EVERYWHERE ONLINE IT STATED IT GETS 29 MPG AT THE MOST, SO HOW IS IT GETTING 33? 33 MPG MY CAR DOESN'T EVEN GET 29 MPG ARE YOU KIDDING ME 33 MPG IS WAY THE SALESMAN TOLD ME IT WAS BUT NEVER WAS... UNLESS YOU ARE LOADED WITH MONEY DON'T BUY THIS GAS GUZZLER!!!! OR THIS LOAD VEHICLE UNLESS U KEEP THE WINDOWS CLOSED!! *TR
THERE IS HEAVY BLACK CARBON BUILDUP ON THE TAILPIPES AND REAR OF MY AZERA. THE HYUNDAI DEALER SAID IT IS NORMAL DUE TO THE TYPE OF CATALYTIC CONVERTER THEY USE. MY LEXUS MECHANIC (OUR OTHER CAR) SAID IT PROBABLY A PROBLEM WITH THE FUEL TO AIR RATIO THE CAR IS USING. *TR
I WAS DRIVING FROM A PARKING LOT, STOPPED AT A FEW STOPPED SIGNS AND TRAFFIC LIGHTS, AND WHEN ENTERING A HIGHWAY AT ABOUT 30 MPH, I NOTICED THE CAR WOULD NOT SPEED UP BEYOND THE SPEED I WAS DRIVING. THE ENGINE WOULD NOT REV UP MORE THAN 1.5K - 2KRPM. I PULLED OVER TO THE SIDE. STOPPED THE ENGINE AND RESTARTED. I WAS ABLE TO MOVE THE CAR BUT IT WOULD NOT SPEED UP TO MORE THAN ROUGHLY 10 MPH. I HAD TO PULL TO THE SIDE AGAIN SINCE THERE WERE VEHICLE APPROACHING BEHIND ME. I TRIED TO RESTART THE 3RD TIME, AND THE ENGINE STARTED UP WITH SOME HESITATION. AFTER MAKING SURE I COULD GET THE ENGINE TO REV UP TO MORE THAN 5KRPM, I PULL OUT AND WAS ABLE TO DRIVE THE CAR. NO ENGINE CHECK CODE WAS DISPLAYED. *TR
2013 HYUNDAI AZERA WAS PARKED WITH THE WINDOW CRACKED ABOUT AN INCH. A STORM CAME UP AND A SMALL AMOUNT OF WATER WAS BLOWN ONTO THE PASSENGER SEAT. AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF. HYUNDAI DEALER SAID ANY REPAIR IS NOT COVERED UNDER WARRANTY AS " THE CAR IS NOT DESIGNED TO HAVE WATER INSIDE". I HAVE OWNED OVER 20 CARS AND NEVER HAD ANYTHING LIKE THIS OCCUR EVEN WHEN SOMETHING SPILLED ON SEATS. *TR
I PURCHASED A NEW 2013 HYUNDAI AZERA. MY WIFE AND I WAS GIVEN A CLASS ON OUR NEW VEHICLE. THE DAY OF OUR PURCHASE MY WIFE AND I NOTICED THE BACK BUMPER WAS EVERY DIRTY, WE THOUGHT. THE BACK BUMPER WAS COVERED WITH BLACK CARBON THAT CAME FROM THE EXHAUST THAT ALSO HAD CARBON AS WELL INSIDE AND AROUND THE OUTSIDE TIPS. I CONTACTED THE DEALERSHIP WHERE WE PURCHASE THE CAR. THEY ASK WHAT GRADE GAS DID WE PUT IN THE CAR? I EXPLAIN THAT WE WOULD NOT PUT FUEL IN THE CAR AND THAT THEY FILLED THE CAR WITH FUEL. AND EXPLAINED THAT WE HAD JUST LEFT THE DEALERSHIP A FEW HOURS AGO. SERVICE ASKED US TO PUT 87 OCTANE IN THE NEXT TIME WE FILL UP. I CALLED HYUNDAI COMPANY AND THEY SAID TO USE 87 OCTANE FUEL AS WELL. I UNDERSTAND PUMP GAS HAS ADDITIVES THAT ARE ADDED TO GAS. I'VE ONLY SEEN THIS WITH GAS VEHICLES THAT ARE RUNNING BAD OR WITH PROBLEMS AND DIESEL ENGINES POWERED VEHICLES. DO U.S. DEPARTMENT OF TRANSPORTATION HAVE ANYTHING ON A HYUNDAI'S 2013 AZERA? *TR
EXHAUST FUMES AND SOOT ACCUMULATE ON REAR BUMPER MARRING PAINT AND MAY CAUSE OTHER PROBLEMS I.E. MONOXIDE. HAVE ATTEMPTED TO GET IT FIXED AT THREE DEALERS BUT THEY CLAIM IT'S NOTHING AND SIMPLY WASH SOOT OFF. *TR
Data synced from NHTSA on May 4, 2026