2016 Hyundai Azera Complaint Log

Engine overheating without Engine light or any other safety alerts until Engine finally failed

The contact owns a 2016 Hyundai Azera. The contact stated that the heating system was inoperable. The vehicle was taken to two Goodyear Auto Repair Shops, where it was diagnosed with a head gasket leak. One of the Goodyear facilities replaced the thermostat and the radiator. The contact stated that while driving at 55 MPH, a message that the engine was overheating was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the head gasket was leaking because the head gasket bolts had melted. The dealer sent the vehicle to a machine shop, where the engine was repaired. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption, and the contact noticed a burning odor coming from the vehicle and oil leaking underneath the vehicle. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test, and the vehicle could be eligible for goodwill assistance. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 109,000.

Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!

Air Bag light came on while driving. After getting it checked, the technician stated that the air bag module went out and was erased. A new module would need to be ordered and the old one replaced. repair was not done as the cost was expensive and I don't believe that I should pay for something that is a safety equipment issue, This should be under a lifetime warranty. Currently driving the vehicle without working air bags. Has not been reported to the manufacturer. Light first appeared in February of 2022.

While driving on the interstate, the panoramic sunroof exploded. Pieces of glass flew off my car. The explosive sound was very loud and startling, but I was able to maintain control of my vehicle. Vehicles behind me were potentially impacted by flying pieces of glass. I took my vehicle directly to the dealer, (Nalley Hyundai) who confirmed the glass shattered. There was no evidence of any foreign object impacting the glass. There were no warnings lights, messages or any other symptoms of an impending issue. Reported to Hyundai USA, Case # 19935493.

The hydraulic hood lifting "hinges" did not hold the hood up. When I raised the hood to fill the window washer container, the hood fell, unhindered, on my left wrist, as I was taking the cap off of the filling tube. 2 seconds later it could have been my head as I would have been over the washer reservoir opening. The hand was very bruised, and the wrist was cut. (really hurt) Went to the dealer & he said this was the first Azera they had heard of with the problem but had seen several Sonatas with this problem. I believe the hydraulic lifters are the same, so perhaps the problem affects both models.

It has happened now over several years. When the temperature is cold, freezing and below, the gear shift lever is locked in the parking position and can not be moved to the R, N or D position. Last time it happened on the date shown below.

Vehicle airbag light came on by itself while driving. Diagnosis shows that the Module needs to be replaced. Currently the vehicle does not have working airbags. it has been diagnosed by dealer but not manufacturer. Car is currently at the dealer service shop.

Trunk will not open from inside or out unless key is used

THE STEERING SEEMS TO "LOCK" OR STICK IN POSITION WHILE DRIVING. IT SOMETIME TAKES CONSIDERABLE FORCE TO MAKE THE STEERING TURN,. THE ACTION NEEDED TO "BREAK" THE STEERING FREE CAUSES THE VEHICLE TO SWERVE. AT HIGHWAY SPEED, ESPECIALLY UNDER SLIPPERY CONDITIONS, THIS COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE. THERE IS ALSO NOISE COMING FROM THE STEERING COLUMN WHILE TURNING. WE LEASED THE CAN WHEN IT WAS NEW AND PURCHASED IT WHEN THE LEASE WAS EXPIRED, SO I KNOW THE HISTORY OF THIS VEHICLE. THERE HAVE BEEN NO ACCIDENTS OR DAMAGE TO THE VEHICLE SO FAR. THE VEHICLE HAS 32,000 MILES ON IT NOW. THIS CONDITION HAS GOTTEN WORSE IN THE LAST MONTH. THANK YOU FOR ANY HELP YOU COULD GIVE WITH THIS.

THE STEERING WOULD ALMOST LOCK UP WHEN TRYING TO MAKE SMALL ADJUSTMENTS. DOESN'T SEEM TO HAPPEN (OR I HAVE NOT NOT NOTICED IT) IN TOWN, BUT DEFINITELY NOTICABLE DURING HIGHWAY DRIVING. I FEEL THIS TO BE A HAZARD IN CASE I NEED TO MAKE A SUDDEN STEERING CHANGE. BROUGHT IT IN TO THE DEALERSHIP, AND THEY INDICATED IT WAS AN ALIGNMENT ISSUE, NOT COVERED UNDER WARRANTY. PAID $120 FOR ALIGNMENT AND IT SEEMED TO BE OK FOR A LITTLE BIT. ISSUE IS BACK NOW 11,000 MILES LATER. I FOUND A TSB ON A SIMILAR ISSUE, WHICH I NOTED TO THE DEALERSHIP, AND THEY INFORMED ME THAT THEY WERE NOT RELATED.

I have been driving for 55 years, so I have a pretty good handle on "normal" as it pertains to driving. For the last couple of years I have noticed that the steering on my car "sticks" as I travel on nearly straight roads. It does not seem to pose a safety risk, but is very annoying as it causes the driver to over correct steering when it breaks free of the "sticking". This is not an occasional event, but a continuous, ongoing one. It is not noticeable when making turns. I have never had this problem analyzed due to the dealership costs.

TL* THE CONTACT OWNED A 2016 HYUNDAI AZERA. WHILE THE VEHICLE WAS STOPPED, IT BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO A TRAIN. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO DAYTONA HYUNDAI (901 N NOVA RD, DAYTONA BEACH, FL 32117) AND THEN TRANSFERRED TO AN UNKNOWN BODY SHOP. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 900.