2012 Hyundai Elantra Complaint Log

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 15-20 MPH, the vehicle was jerking abnormally. The contact stated the manufacture had exceeded a reasonable amount of time for the recall repair. The vehicle was diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.

The contact's wife owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's mother owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the headlights and the taillights remained illuminated while the vehicle was turned off. Additionally, the contact stated that the vehicle failed to start on two occasions and was jumpstarted. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This problem, the imminent failure of a component connecting the steering wheel to the power steering assist, causes the steering wheel to travel about one inch before the front wheels even move. Then when they do, feedback to the steering wheel is a sloppy, shakey movement. This problem began as a small hesitation at the steering wheel which has increased over the past few miles. No warning lamps nor error codes were evident. I have read similar complaints, especially for 2013 Elantras, noting significant safety concerns were the part to fail completely, rendering the vehicle unsteerable. I plan to (slowly) drive my vehicle to a Hyundai dealer as I believe it to be unsafe. I'll ask their service department to save the failed part(s).

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Car went off the road in the snow and was totalled. Brakes did not lock or vibrate to alert that the car was starting to slide

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

How was your safety or the safety of others put at risk? This recall states that at any moment my engine can catch fire and that I cannot drive the vehicle until further notice. What am I to do in the meantime for basic needs like driving to work, groceries, kids, etc.?

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Brake failure caused by corrosion on rear brake lines. Also significant corrosion on front crossmember. There appears to be a recall in Canada for brake lines but I don't see one in the US.

IN OCTOBER 2023, I RECEIVEDS A RECALL NOTICE FROM HYUNDAI REGARDING RECALL NUMBER 23V-651. IT IS NOW JANUARY 16TH AND AFTER SEVERAL CONTACTS TO THE COMPANY I'M CONTINUALLY TOLD THAT THEY DON'T HAVE A FIX AND HAVE NO IDEA WHEN IT WILL BE AVAILABLE. THEY SAID I SHOULD NOT PARK IN THE GARAGE FOR FEAR OF FIRE. I'M PARKING MY VEHICLE OUTSIDE IN WINTER WEATHER FOR THE FIRST TIME IN OVER 30 YEARS. THERE IS ALSO A POSSIBILITY THAT MY CAR COULD CATCH FIRE AS I'M DRIVING DOWN THE ROAD. THIS BECOMES ESPECIALLY PROBLEMATIC ON A BUSY FREEWAY. THREE MONTHS WITH NO FORECAST OF A REPAIR IS TOO LONG FOR THIS TO GO UNREPAIRED. BY THEIR NOTICE THERE ARE 13 MODELS AFFECTED OVER SEVERAL DIFFERENT YEARS. THIS AMOUNTS TO 42 MODELS IN ALL. THIS SEEMS LIKE A SITUATION THAT DESERVES HIGHER PRIORITY. I AM LODGOING AN OFFICIAL COMPLAINT. THEY SHOULD BE REQUIRED TO PROVIDE ADEQUATE, EQUIVILENT VEHICLES FOR AFFECTED OWNERS TO DRIVE WHILE THEY PROCRASTINATE. I'VE ASKED FOR THIS AND WAS TOLD THEY WOULD LET ME KNOW BECAUSE THEY HAD NOTHING AVAILABLE.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

Seatbelt failed passenger was thrown forward hitting windshield afterwards airbag deployed throwing passenger upwards hitting roof of vehicle Issue: Delayed airbag deployment Issue: Seatbelt failure

It’s been months with no remedy, they advised that I keep my car parked & away from buildings. I’m in a position where I’m unsure every time I drive my vehicle. Not just for my safety but also for others that could be affected by this situation. Idk what to do honestly. I’m in a position where I have to door dash to stay afloat. But the risk is mind boggling. I’m just tryna see what can I do in this situation

Unknown

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall has been in effect since Sept 22, and still no remedy is available. Their only recommendation is to park away from buildings. Sometimes it is not possible to park away from buildings, and even when it is possible, it's increasingly inconvenient to park outside of my garage due to weather. I feel the risk of fire is low, but if there were one, any damage to my home would likely not be covered under insurance due to the recall notice. The delay in addressing the recall is unacceptably long, and I am filing a complaint in accordance with NHTSA recommendation.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall 23V651000 was issued over 8 MONTHS AGO and there is STILL NO REMEDY other than to not park our cars in the garage. Maybe they are hoping our cars will rust and we'll dispose of them before they have to fix the problem. Why is NHTSA allowing this to go on for so long? What is it that you are not telling consumers? Does NHTSA have any teeth?

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact stated that the vehicle was jerking while depressing the brake pedal. The check engine warning light was illuminated during the failure. The vehicle was taken to an independent mechanic and the contact was informed that there was a short circuit in the engine wiring. Additionally, the contact stated that the steering wheel was shaking while driving above 50 MPH. The contact then received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hyundai 112 (2114 NY-112, Medford, NY 11763), but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I complied with Hyundai's voluntary recall of my 2012 Elantra, supposedly designed to deter theft with some sort of software update. Four weeks after this, four teenager rolled up to my house in a stolen Hyundai Sonata. One of them jumped out of the car, smashed my car's back window, and stole my car. This whole process took place in broad daylight, in front of multiple witnesses, over approximately 30 seconds. I contend that Hyundai's "voluntary recall" was 1) fraudulent, in that it does not do anything to fix the actual problem; 2) dangerous, in that it led owners to believe their car was safe when it fact it was not; and 3) a waste of taxpayers' time, as it caused me to take several hours off of work. Hyundai should be compelled to 1) ACTUALLY fix these vehicles; 2) compensation any Hyundai owners whose vehicles were stolen. While I have insurance protection on this vehicle, I will almost certainly need to pay more money than that to replace this car with one of comparable utility to me.

It started around a month ago it's a thumping clicking sound in my steering wheel it's getting worse everyday when driving on the road and I hit a bump in the road it wants to jerk out of my hands it's very hard to drive and keep from swerving around it sometimes feels like it's trying to stick or lock up I fear for my life and others life as well. I do know if it locks up it will cause me to lose control and wreck my car possibly ending in death for myself or others out on the highway. My horn doesn't work and I don't know if steering is the cause of that. I don't have any warning light that come on to check anything except the tire pressure light stays on and they are new tires. I keep a check on my car to keep it serviced and everything my tires aren't low at all I checked my oil on a daily basis and it read no oil on the stick so 2 quarts were added then I keep checking to see if I have an oil leak and there isn't one. I have spoken with multiple mechanics and have been told that unless they get into tearing it down and looking at it they couldn't give me an exact solution, but sounds like either an Intermediate steering shaft or a steering coupler bushing (MDPS) I have spoken with a dealership that stated there is no recalls but calling the recall number I have multiple ones. But haven't seen any on the steering. I have no documentation on manufacturer dealings or anything else .

The rubber coupler in the steering column has failed and is causing play in the steering wheel. This was diagnosed by a third-party service center, not a Hyundai dealer. When this was reported to the dealer's service center, they said that Hyundai would only replace this component under warranty for vehicles with a milage under 100,000.

The contact owns as 2012 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact’s friend owned a 2012 Hyundai Elantra. The contact’s friend received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while the friend was leaving the store and driving out of a parking space, the friend heard a noise coming from the engine and observed black smoke coming from the front of the vehicle. The contact's friend attempted to put the vehicle in park but was unsuccessful. While driving at 5 MPH, the front of the vehicle struck the curb and stopped. No warning light was illuminated. There were no injuries. The Fire Department and Police Department arrived on the scene. The Fire Department extinguished the fire. The contact stated the Fire Department and Police Department filed incident reports. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

Engine shuts off sporatically, sometimes 4 times in an hour of driving at low speeds. I could easily be rear ended in light traffic when the engine turns off. The problem has not been confirmed by anyone. I've Google the problem on different forums and many Elantra owners are experiencing the same problem. There are no warnings

The car was driven by my family. They narrowly missed a collision with another automobile. The breaks went out. The car was taken to a repair garage and, upon inspection, found the break line was rusted completely into allowing the break fluid to escape. I had the car towed to a Hyundai dealer in Clearwater Florida and got the same report. Hyundai has a service recall for underbody corrosion and has recalled nearly 300,000 vehicles in Canada to replace this problem. But now Hyundai is telling me this isn’t covered by them. This is a server safety problem with no brakes and a possible gas line explosion. I would like this problem correct before possible lives are destroyed. I hav email correspondence to back up this claim. Hyundai case number [XXX]. MARCH 14, 2023 — A Hyundai brake line recall involves more than 295,000 vehicles because the brake lines under the vehicles can corrode, fail and leak brake fluid. A driver may suddenly find out their brakes aren't working correctly, or maybe not at all. The current Hyundai brake line recall has been announced for Canada only and includes these models and model years. 2011-2016 Hyundai Elantra 2011-2016 Hyundai Equus 2009-2014 Hyundai Genesis 2010-2016 Hyundai Genesis Coupe 2013-2018 Hyundai Santa Fe 2010-2011 Hyundai Tucson 2012-2017 Hyundai Veloster Transport Canada didn't announce more details about the brake line leak recall, and to date a Hyundai brake line recall has not been announced for U.S. vehicle owners. Hyundai didn't say when the brake fluid leak recall will begin, but Hyundai dealerships will inspect the underbody brake lines and apply an anti-corrosion treatment. However, it's possible Hyundai may need to replace the brake lines. Canadian owners who have questions about the Hyundai brake line recall should call [XXX] and ask about Transport Canada recall number [XXX]. Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Hyundai Elantra. The contact stated that after having the vehicle serviced at a local service station, while driving 55 MPH, the hood inadvertently flew open. The contact stated that she was driving on a back road and was able to safely pull into a yard where she was assisted with securing the hood. The contact was able to safely drive the vehicle to the residence. The contact stated that the hood opening caused damages to the front of the vehicle, fractured the windshield, and damaged the hood. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,905.

Start out brake pedal is very stiff and have to push pedal to much to engage gear selector, then as you are driving when let off accelerator pedal vehicle slows down to fast like something is engaging the brakes on the rotor.

Failure to provide campaign service Took car in for rust corrosion campaign and inspection on may 18th. I was told there was corrosion and they would send info to Hyundai for approval. Car was not inspected, and was denied loaner vehicle after being told on phone one would be provided. Forcing me to drive an uninspected corroded vehicle for well over a month. Multiple calls to the dealer have not been returned

See attached document for complaint

On April 23rd when traveling from Jamestown, NY to to Fredonia, NY my car started and it seemed to be running rough. I shut the car off, and restarted it. It still seem to idle differently. Drove home, stopped I planned to stop to see my youngest daughter who resides at [XXX] 600 feet away from driveway, car began to chug and the engine light came on. I put on the Hazard lights and pulled to the side of the road. A pick up truck behind me was speeding up on me, he then swerved, and crossed the line into oncoming traffic. Breaks were screeching I was terrified there was going to be an accident. Called AAA, car was towed to Ralph's Penzoil in Dunkirk. Ralph replaced the coils. The car no longer chugged, the engine light was not on, but it sounded extremely loud, like a Diesel Tractor. Ralph said it was a hole in the muffler. I brought the car for a second opinion to Arkwright Towing and Larry said it was engine noise. Either the bearings or camshaft. He said there was no repair, I would either have to replace the engine or sell the vehicle. He cautioned against replacement as this model and make of Hyundai has had many engine recalls and problems. I then stopped driving the vehicle and used my mother's vehicle, as she no longer is driving after being discharged from the hospital. I finally had the chance to take the car to Hyundai Shultz in Lakewood, NY. I had brought the car there a few months prior, because it seemed to be running loud, especially in the morning. The Service department fixed a few recalls, but noted nothing wrong with the way the engine sounded. At this time the Hyundai dealership in Lakewood, Shultz my car continues to sit. Hyundai USA has refused to help replace the engine, as they state I do not have an extended warranty. While there have been hundreds of engine safety recalls on this make and model, just not 2012. Hyundai has closed my case, with no solution or repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2012 Hyundai Elantra. The contact stated while driving 10 MPH, she noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact stated that she immediately veered to the side of the road and exited the vehicle. The contact stated that she opened the hood, and saw fire. The contact stated that she went across the street and called 911. The contact stated that the front end of the vehicle and the dashboard burned. The fire department extinguished the fire. A fire department report and a police report were filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The contact later received notification of NHTSA Campaign Number: 23V651000 ( Service Brakes, Hydraulic) that she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 105,000.

Steering wheel clunks side to side, then at 40 mph it vibrates bad. This is a major driving hazard. from what I have read the manufacture is aware and is not recalling the motor driven power steering.

After Koons Hyundai in Woodbridge, VA did my ANTI THEFT Safety Recall, my 2012 Elantra's engine would stop working and I had to restart my engine. Often the BMW guage would malfunction/stop working, my Elantra would not accelerate past 30 mph and the engine would stop working. When I first went to Koons Hyundai for the ANTI THEFT Safety Recall, earlier this year, I DID NOT have any of these issues and I could contact Hyundai and schedule an Appointment ASAP. However, after Koons Hyundai started performing its ANTI THEFT Safety Recalls on Hyundai vehicles is has taken very, very long for Hyundai to schedule my Appointment. For instance, I called Koons Hyundai around September 6, (XXXXXXXXX) and the earliest that Koon's Hyundai could schedule me for an Appointment was October 2, 2023. In Fact, (XXXXXXXX) I traveled to my son's home in Midlothian, VA and dropped my car off with Pearson Hyundai at 11701 MIDLOTHIAN TPKE, Midlothian, VA 23113 on Labor Day, September 4, 2023 and received a call from Pearson Hyundai on September 5, 2023 that it would take three weeks before they could service my Elantra. This very, very long service delay by Hyundai NEVER EXISTED BEFORE the ANTI THEFT Service Recalls and I believe HYUNDAI IS DOING REPAIRS TO MAKE MONEY FROM ITS ANTI THEFT SERVICE RECALLS which reset its Hyundai computers causing my Elantra's computer to cause starting and BMW and slow transmission MPH issues...as if somebody was stealing my Elantra. Due to Hyundai's ANTI THEFT Safety Recall issues, I am going to have to go to Hyundai, spend tons of money to have Hyundai fix problems, that never existed before, at my expense, which basically SUCKS. I know Hyundai DID NOT want to spend money on this ANTI THEFT Safety Recall, but Hyundai SHOULD NOT RIP OFF Hyundai owners through its own inabilities to properly update safety features of its vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Hyundai Elantra. The contact initially received a recall notification from Hyundai Motors of America for an underbody corrosion preventative service. The vehicle was taken to the dealer where the contact was provided a list of repairs that needed to be performed on the vehicle. The vehicle was then taken to an independent mechanic where pictures were taken to document the severity of the corrosion on the suspension. The vehicle was taken back to the dealer where a second inspection of the corrosion was performed. Pictures of the suspension were taken by the dealer and submitted to the manufacturer; and the contact was provided a priority code number by the dealer. Despite the information that was submitted to the manufacturer, the manufacturer declined the repair. The contact was provided a case number by the manufacturer. The contact had the rear brakes replaced due to the severe corrosion; however, the issue remained. The failure mileage was approximately 29,586

The contact owns a 2012 Hyundai Elantra. The contact stated while driving 30-40 MPH, the steering wheel made abnormal clunking sounds. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 85,000.

The contact owns a 2012 Hyundai Elantra. The contact stated that the vehicle was previously repaired under an unknown recall for the Electronic Stability Control (ESC) System; however, the failure recurred, and the ESC warning light illuminated. Additionally, the brakes failed to stop the vehicle immediately. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

This report was submitted PREVIOUSLY on April 5, 2023 with no response received by me: My 2012 Hyundai Elantra Limited engine began making a tapping/ticking noise a few years ago. The noise became louder and then I discovered that my car qualified for the EXTENDED POWERTRAIN WARRANTY which was granted to any 2011-2016 Hyundai Elantra owner with 1.8L Nu Engine that a class action lawsuit brought against Hyundai Motor Corporation. I was never notified by Hyundai but rather a mechanic that I brought my car to that was aware of the campaign. I contacted Hyundai and was told to have the engine diagnosed by my local Hyundai Dealer. The results of the diagnosis were submitted to the Hyundai Motors Corporation Warranty department and my claim was denied as I was told that my mileage and years were past the qualifying criteria. I had brought my 2012 Hyundai Elantra Limited to the Hyundai dealership that I had purchased the car as certified used Hyundai in 2014 for the engine diagnosis to determine if the engine noise was related to the Extended Powertrain Warranty granted to owners of any 2011-2016 Hyundai Elantra with 1.8L Nu Engine. The borescope results and photos were sent to the Hyundai Motors Corporation Warranty department and it was confirmed that my engine did indeed have the "piston slap" problem as outlined in the class action lawsuit and all four cylinders were severely scored. Upon contacting Hyundai to request the borescope video and photos that I had paid $200 to the Hyundai dealership service department for the diagnosis, I was told if i wanted the video and photos I would have to hire an attorney to obtain them from the Hyundai warranty Department! I was never notified of this "secret" campaign! Needless to say I am extremely unhappy about this. I deserve to have this engine fixed under the extended warranty that Hyundai failed to notify me about. This is UNREAL! Please tell me what can be done here. Thank you, Douglas E Stevens

My 2012 Hyundai Elantra Limited engine began making a tapping/ticking noise a few years ago. The noise became louder and then I discovered that my car qualified for the EXTENDED POWERTRAIN WARRANTY which was granted to any 2011-2016 Hyundai Elantra owner with 1.8L Nu Engine that a class action lawsuit brought against Hyundai Motor Corporation. I was never notified by Hyundai but rather a mechanic that I brought my car to that was aware of the campaign. I contacted Hyundai and was told to have the engine diagnosed by my local Hyundai Dealer. The results of the diagnosis were submitted to the Hyundai Motors Corporation Warranty department and my claim was denied as I was told that my mileage and years were past the qualifying criteria. I had brought my 2012 Hyundai Elantra Limited to the Hyundai dealership that I had purchased the car as certified used Hyundai in 2014 for the engine diagnosis to determine if the engine noise was related to the Extended Powertrain Warranty granted to owners of any 2011-2016 Hyundai Elantra with 1.8L Nu Engine. The borescope results and photos were sent to the Hyundai Motors Corporation Warranty department and it was confirmed that my engine did indeed have the "piston slap" problem as outlined in the class action lawsuit and all four cylinders were severely scored. Upon contacting Hyundai to request the borescope video and photos that I had paid $200 to the Hyundai dealership service department for the diagnosis, I was told if i wanted the video and photos I would have to hire an attorney to obtain them from the Hyundai warranty Department! I was never notified of this "secret" campaign! Needless to say I am extremely unhappy about this. I deserve to have this engine fixed under the extended warranty that Hyundai failed to notify me about. This is UNREAL! Please tell me what can be done here. Thank you, Douglas E Stevens