2013 Hyundai Elantra Complaint Log

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

There was no incident. I’m complaining because Hyundai has yet to do anything to address the recall Sep 22,2023 Manufacturer Recall Number251 NHTSA Recall Number23V651000. Why aren’t you insisting that Hyundai starts repairing vehicles affected by a recall issued last September. And the last time my car was recalled for a different recall I had to wait 2 months to get an appointment with my dealer. So who knows how long it will take to resolve this current recall. How can you allow them to take so long to fix this serious problem. Do something!!

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a notice that I am driving a potential bomb and they will fix it. They are building a factory in my area for making new cars, but shouldn't they be required to fix their old cars before making new ones. They have no date for fixing my car which, basically, makes me without a vehicle indefinitely, which could be forever, if ever. I am unable to purchase a new car, so here I am with a bomb.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The steering coupler failed, causing the tires to turn back and forth (oscillate) while the driver held the steering wheel steady. The vehicle went out of control and spun out on wet pavement. The driver could feel the steering wheel go thunk-thunk-thunk back and forth, as the servomotor for the electric power steering system went out of control. The failed coupler is between the servomotor and the power steering rack. The free play from the defective steering coupler allows the electric power steering system to turn the tires WITHOUT any input from the steering wheel or driver, causing the vehicle to become unstable and spin out. Hyundai has a TSB on this issue [XXX] , but Hyndai says that this issue is a non-safety clunk noise. FALSE. This is a safety issue where the electric power steering system turns the tires (wheels) back and forth WITHOUT driver input. This causes the vehicle to become unstable, almost killing my wife. This IS a NHTSA safety issue, not a noise complaint. Hyundai falsely classified this problem as a noise issue, not a safety issue. This is a known defect that is falsely classified as a non-safety issue, escaping a NHTSA recall notice. This is a safety issue where the steering becomes unstable as the servomotor goes crazy due to the extra play or slop in the failed coupler. The safety issue is unrecoverable on wet or snowy pavement. On dry pavement it is annoying and unstable. This issue is also very dangerous and causes oversteer (spin outs) when the wheels hit an expansion joint at an angle. The vehicle oscillates and spins out, as the electric power steering system becomes unstable. It is terrible. This TSB needs to be reclassified properly as a safety recall. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My vehicle i have issue with Steering Rubber Coupling which is bad and a safety concern for me. K contacted the Hyundai Motors and they declined the service. Just like me there tons of Hyundai Vehicles owners experience the same problem.

2013 Elantra GT purchased new less than 63,000 miles. Airbag warning light on constantly. Hyundai has issued an extended lifetime warranty on clock spring. 2 local Dealers are 45 days behind in scheduling repairs and will not look at clockspring without agreement to pay $200.00 diagnostic fee to find what other issue may be at fault. This makes the extended warranty bait and switch smokescreen worthless. Diagnostic failed to identify clock spring failure. Instead both front end impact sensors were shorting out and anticipated ECU failure. estimated repair approx $1,000. After this diagnosis noise and resistance in steering wheel increased which is symptomatic of clock spring failure causing electrical failure in other systems. 20 miles later AC blower motor failed and burning electrical smell/smoke presented from behind dashboard. The extent and resulting danger from the faulty wiring systems is undetermined at this time. Significant risk of fire danger

I'm reaching out in concern for the Hyundai Safety Recall (Hyundai Recall Number 251). The letter, I received on 11/14/23, said my car is part of the Recall. There is currently no remedy. The only recommendation is to not drive the car and leave it parked away from structures. The 251 recall started 9/22/23. There has been no update and no resolution. I think this is not a reasonable time frame to have your car parked away from structures and not to be driven.

unknown, fire hazard to park or drive vehicle. Expedited measurements need to be taken on RECALL...reimbursement for a rental car until the problem can be fixed. Hazardous conditions if fire potential.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall of the ABS Remedy Not Yet Available I do not feel safe driving or parking

I have steering issue with loud clunking coming from steering wheel, it is my understanding that this is a coupler issue that Hyundai had placed a extended warranty on up to 10 years from delivery when I'm coming up on but up on, however when I check with Hyundai I'm told that my VIN is not covered by this extended warranty and I'm concerned that this could fail completely causing possible safety issue. I'm told repair will cost 450 dollars which is not in my budget. I'm sure I'm not alone so I'm adding my voice to others that can or should not have to afford such a repair.

Recall 251 not fixed or handled within a “reasonable time”. It’s been two months. I work at an airport and cannot “park away from structures”. I also have called dealer and maker repeatedly stating I don’t feel safe driving car that could catch fire parked or driving, with zero customer service solutions or concern for my safety.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Car has a ticking sound, car has died on me multiple times. The vehicle has stopped moving regardless of pressing on accelerator and died leaving me stranded, feeling unsafe. I have been driving at 40 mph and then seem to lose power, making it to where can only go 10 to 20 mph or totally dying. I was also having issues with key fobs not working. Door would open, unlock and then not, car stalling. No lights illuminating on dash. Battery in fob replaced after car being towed to shop after stalling, dying issue and I was basically told they didn't know what was up with the stalling, maybe fobs. I had an oil change done and full diagnostic, sent on way without answers. Happened again, electrical issues, fob not working, stalling, start hesitation and dying, no power. I had it towed to different shop and was told had couple of codes showing up even though no check engine light on, they stated a caliper was leaking along with other oil leak and crankshaft sensor needed replaced, which got fixed. The car has 98000 miles on it (around there) and I see safety recall posted. I finance this car and have literally only had it not even 5 months. I do not feel safe driving it. I've been stranded, at times key fobs and locks act up on it still, the ticking is definitely a concern, RPMS off and revs up at times while also lacking pick up and go. I contacted my local Hyundai and they stated no resolution on safety recall yet, can schedule an appointment and pay for diagnostic, which would make my 3rd diagnostic over the last month or so. I need something remedied. I transport myself and at times my children and I do not feel safe in this vehicle which again purchased just about 5 months ago from Car Max. Help please!

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received a recall for my Hyundai Elantra in November 2023 that still doesn't have a remedy. The recall recommends I park my car "outside and away from structures" because it is at risk of engine fire when driving or parked. I have been diligent in this recommendation as I don't want to cause possible harm to others. This has resulted in my car being parked outside (even when I have the option to park inside) and winter weather has caused issues with starting my car as well as maintaining it because of the increased exposure to the elements. I just called Hyundai this week and I continue to be told that there is no remedy at this time. So, I am reaching out to you for help because I'm not sure what is considered a "reasonable time" for a remedy to be produced but I hope that after 3 months there should be some solution to address the safety of myself and others.

Nothing has happened yet but: The anti-lock brake system is faulty. Hyundai says the brake system could explode into flame either parked or when driving. We were told to park the car at a distance from other cars. My apartment complex has a nearly full parking lot. Wherever I park someone can park next to me. Hyundai also says it is safe to drive. It is unnerving to have this issue, when I drive the car, which I need to do, I just hope for the best. It was my retirement car and I can't afford another. A fix for anti-lock brake fire hazard issue has not happened yet, and the recall was announced November 1, 2023.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I’m having issues with braking and steering and I have made complaints to Hyundai and they have failed me they brush it off as though I need a new car but there are dangerous issues with this car. I also notified Hyundai Corporate Office on several occasions and a case manager by the name of Jose didn’t help at all nothing was resolved he only left voice messages and nothing was done.

My car keeps breaking down whenever I slow down or press on the brakes. I have a malfunction indicator lamp and I was notified via letter to call Hyundai asap to get a service so that my car doesn’t light on fire. I went to a mechanic who told me the engine is bad and it’s also a real from Hyundai. I called numerous times, and every time I am told there’s nothing they can do about it at this time. They keep telling me to wait and they don’t give me any options. This is a frustrating situation. I drive two small children in my car and I don’t want anything to happen to them because the Hyundai dealership refused to fix their mistake.

The contact owns a 2013 Hyundai Elantra. The contact stated that while operating the vehicle, the ABS warning light illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The contact later received notification for the NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced a failure related to the recall. The failure mileage was 148,000.

The contact owns a 2013 Hyundai Elantra. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shook and then lost motive power. The contact stated that failure had occurred four times. The contact stated that the failure had previously occurred while her daughter was driving, stopped at a stop light, and in the middle of the street. The vehicle was taken to an independent mechanic and the mechanic was unable to duplicate the failure because the check engine warning light was not illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

The Power Steering System failed with both EPS and Traction Control Lights. Can only steer without assists. Air Bag light on

The contact owns a 2013 Hyundai Elantra. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment, and the vehicle lost all motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle then stalled and failed to restart. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 155,000.

UNKNOWN - The safety of myself and my kids are being put at risk with the recent fire risk recall not being resolved by Hyundai immediately. I do not feel safe driving this car and I have notified/called my insurance company/my finance company, and the local Hyundai dealership for assistance and no help was provided to me. I need this resolved immediately.

The contact owns a 2013 Hyundai Elantra. The contact stated while driving at unknown speeds, there was a burning odor detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed her there were no loaner vehicles available. The contact called another local dealer, CMA's Hyundai of Winchester (2934 Valley Ave, Winchester, VA 22601) however, the vehicle was not diagnosed or repaired, and no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about driving and parking the vehicle outside. The manufacturer was made aware of the issue. The manufacturer referred the contact to the dealer for a loaner vehicle. VIN tool confirms parts not available. The failure mileage was unknown.

The steering went out, causing me to crash, car flipped. Steering was making this clicking/popping noise for a long time. I see on line a lot of other people experience this and also crashes.

The contact owns a 2013 Hyundai Elantra. The contact stated while driving 30-35 MPH and making a turn, the steering wheel made an abnormal clicking sound. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where the failure was related to the steering wheel. There was no further information provided. The independent mechanic referred the contact to the dealer for assistance. The dealer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

When Ever I turn my steering I hear a rubbing noise. Upon online research it sounds like a steering (MPDS) bearing is worn. Sound it makes is getting worse. I fear if my steering will eventually freeze while driving. Manufacturer had a technical service bulletin for other year models but not for 2013 Elantra and they do not sell bearing alone. Was told they sell entire steering column assembly. No warning lamp/ messages earlier. I did have issue with worn steering coupler which I just replaced and still have this other problem.

The manufacturer has failed to provide a timely remedy for this problem NHTSA Recall Number 23V-651 (Hyundai Recall Number 251). I received the recall notice in September of 2023 and it is now March 2024. The manufacturer has been non-responsive when I have attempted to have questions answered or a timeline provided. I would like NHTSA to force a response or provide me with an alternative method of being reimbursed for this issue since the manufacturer does not appear interested in fixing it.

Without warning, car bump steers going over bumps on a curve of the road. Rear end of car will swing to the outside of curve, right or left depending on curve taken. This will cause a control problem, causing car to steer into oncoming traffic. Car will bump steer on a straight road depending on road condition.

See attached document for complaint

I got a recall letter in the mail and Burns Hyundai does not want to give me a service or loaner vehicle.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Elantra. The contact stated that while accelerating at slow speeds or while idling at a stop, the vehicle hesitated. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition coil and alternator failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that while accelerating at slow speeds or while idling at a stop, she heard an abnormal humming and ticking sound coming from under the hood of the vehicle. No warning light was illuminated. The contact then stated that upon searching the NHTSA website, she confirmed that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An undisclosed dealer was notified of the failure and the contact was informed to bring the vehicle in for diagnosis. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 123,200. VIN tool confirms parts not available.

Driving the vehicle on 9/23/23 traveling at ~ 35 mph. Suddenly, the breaks were applied (not by input from me) and the car came to a screeching halt. The car had to be towed via flatbed rate ($100 charge) because all four wheel brakes were locked and could not be disengaged by me nor the tow truck driver. The car was towed to Napleton's Auto Park in Urbana IL. The ABS/HECU module has been confirmed to be at fault by the dealership mechanics. Presently, I am waiting to hear back from the dealership IF/WHEN the vehicle will be repaired under warranty. Thankfully the incident did not occur at highway nor interstate speed nor did I have my wife or kids in the vehicle. 2013 Elantra Purchased New.

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when applying the brakes they would emit a squeaking noise. The manufacturer was not made aware of the issue. The failure mileage was 59,000. VIN tool confirms parts not available.