NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Elantra. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The back passenger door will not open from the outside when it's unlocked and sometimes it will randomly not open from the insides (both doors). It's like I have the child lock on the doors but it's not on
My vehicle has been experiencing this issue for a while now. At first, it showed the power steering signal but when I took it to the mechanic they said they couldn't diagnose the issue. I felt it was still safe to drive because it was a false signal. So, I kept using the car. But now the issue has become so severe to the point I can't use it because it may cause a crash. I didn't even know if I was gon make it home today. I took it to the mechanic (pep boys) today but they said they probably won't be able to fix it. Now it's parked at home. I do not know what to do. My car doesn't use power steering fluids, it's electrical. I hope I am the only one going through it because it very dangerous.
My hyundai was stolen. After talking with the police and conducting research, Kia and Hyundai are extremely easy to steal. Not to mention the whole tiktok challenge which is going around teaching people how to steal these vehicles.
When driving at night, sometimes the headlights and taillights will shut off leaving the car totally in the dark. This is a SEVERE SAFETY ISSUE as you can no longer see the road and other cars cannot see you. The problem appears to possibly be associated with the light switch, as you can jiggle it and get the lights back on. Also related to this problem of the lights shutting off is the fact that occasionally the lights will come on long after the car has been parked in the garage, which tends to drain the battery. After experiencing this problem, I checked the internet and found numerous other cases of Hyundai Elantra owners reporting the exact same symptoms, so it seems to be a somewhat generic problem. Hyundai’s service department has been unable to isolate the problem on my car. The problem happens randomly and is infrequent but serious when it happens. It has happened approximately 10 times over the past two years.
Took the vehicle to dealership in March due to oil consumption. A combustion clean out was done and was told it was fine. About 5 weeks ago while my 17yr old son was driving the motor died in the middle of the road and began knocking. No check engine light or anything. Fighting with hyundai and dealership to get it fixed.
Rear door isn't open able. While there's not inherent risk a faulty door could lead to a significant safety risk is a hazardous situation.
The contact owns a 2017 Hyundai Elantra. The contact stated that the passenger's side rear door was unable to be opened from inside or outside of the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
While driving the steering locks up and the power steering light comes on. You turn off the vehicle and turn it back on it clears the light in the dash drives fine for a little while then does it again
UNKNOWN. Battery died out on my twice, every two years. Motor needed to be replaced after 5 years.
I'm having constant issues with my front doors. Last year There was a door latch recall issued for the front drivers side door. I took my car to the dealership to get it handled however my FT DS door was making a clicking sound. It was fixed but since gone back to the dealership twice and now possibly a third time due to FT PGR Door making the same noise.. I keep getting locked out of my car or the doors wont close right. All doors make a clicking sound when opened. Which is one of the reasons I have taken car twice. The main concern is me not being able to get in the car without having to click on the key fob and doorlatch getting stuck.
While driving the trunk latch broke and the trunk flew open. There is no damage to the trunk or rear end of the vehicle. We did not hit any pot holes we were on a straight way driving and the trunk just opened. Now it won't close. The truck light won't go out. I am glad we weren't on the highway going at a higher rate of speed and this happened.
My car stalled twice while driving on my way to work and had a weird knocking sound. I brought this to my local mechanic and they believed it was Rod Knock cause by premature rod bearing failure. They said this is a common issue with Hyundai 2.0L 4 cylinder engines and told me to reach out to a Hyundai dealership. The first dealer I called said if it was the rod bearing it would be covered under an extended warranty. That dealership couldn’t get me in for 3-4 weeks so I called the dealership I purchased the car new at. They said the same thing that it was a common issue with the 2.0 4 cylinder engines and said they could get me in in less than a week. I paid to have my car towed to them on Friday and they called me this morning confirming that it is a worn rod bearing and informed me I would need a new engine. They said that my specific VIN is not covered by their extended warranty covering this specific issue. It is my understanding that specific models using the same engine are covered but for some reason mine is not. I just spent over $2000 on the engine with issues that they said they wouldn’t cover and now they want me to pay them over $7000 to replace the engine on an issue they are aware of in this 2.0l engine they manufactured. Please help me to rectify this issue with my car. I cannot afford $7000+ for a new engine and I certainly cannot afford a new car. This car is less than 6 years old and I would have expected power train to last significantly longer.
Car is easy to steal because you only need a USB to start the ignition and someone recently attempted to steal mine, but was caught in the act.
The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at various speeds and making turns, the steering wheel became stiff and uncontrollable. The steering warning light was illuminated. The local dealer was notified and scheduled a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46000.
Check engine lights keep coming on for ignition coils and engine keeps stalling out. This seems to be a common problem and surprise theres no recall. The engine stalling is very dangerous because of the potential to cause a traffic accident. The problem originally started in August and has continue to happen up to date. I have had close calls for a traffic accidents which is very scary. The mechanic said that the issue was recalled but online says something different. I just want this issue fixed and not just patched.
Started having intermittent misfires on various cylinders, specifically cylinder 3. (Code P0303) This would mainly cause the engine to stall, or idle. No accidents or injuries to report, but having a car stall out at 80 MPH on the freeway is certainly scary as hell. Just frustration and possible damage to other parts of the engine (spark plugs and some wiring). Took vehicle into local auto shop where they reproduced the problem, but informed me of TSB 20-FL-001H, which can only be fixed by a Hyundai dealership due to the ECM reprogramming and the proprietary nature of the tool to perform that. As such I have taken the vehicle to a Hyundai Dealership where, again, they were able to find and diagnose the problem, as well as determine the spark plugs were likely fouled by the known-faulty ignition coil packs. This is the third time in 75,000 miles I've replaced them.
My car keeps stalling. I have replaced three of the four cylinder coils in one year Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
activated airbag warning light on dashboard
Rear drivers side door Will not open from inside nor outside when unlocked by either key fob or door unlock control on front door panel???!!! Cannot open if there is an accident… Window opens with both windows buttons. Door will not open when unlocked… Also my passenger side front door has similar issue except, I can open door from inside but not from outside???!!! Key fob does not unlock the door???!!! But front drivers door opens all the time… Very disappointed with this vehicle.
Right rear passenger door will not open. The door will not open from the inside or the outside. The latch is in the "unlocked position" and the child safety lock is off. The child safety lock is proven to be off, as the left rear door will open as it should. Unlocking, locking, child safety lock on or off, starting the car, turn the engine off-nothing allows you to open the door. THIS IS A SAFETY CONCERN. PLEASE ASSIST IN HAVING HYUNDAI MAKE THIS A RECALL. Thank you. Mileage 82K.
Ignition coils in my car have failed three times in between 2021-2022. First repair was back in October of 2021 for misfiring cylinder. Both the check engine and low oil pressure light came on in the middle of my drive. It was like a lightbulb suddenly blowing up. Roadside assistance was called the following day to pick my car up and tow to dealership. Second occurrence was July 30, 2022 and diagnosed on August 5, 2022. My car shook and jolted when idle and even turned off in the middle of an intersection. Cylinder #3 was reported to be misfiring and coil was replaced by the dealership. However, two days after the replacement of the coil, the light comes back on and my car begins to jolt at idle once more. Engine turned off in the parking lot this time around. Performed a diagnostic and found cylinder #2 to be misfiring. Currently awaiting repairs for this specific issue once more but my car will go back and forth between smooth driving and its rattling.
At 103,000 miles my engine had a catastrophic failure. My car threw a code for P0014 and the only thing was a possible cam position sensor. The engine threw a rod while driving with no warning. After checking online for complaints similar to this I found that the engines on the 2017 model wer failing the same as the 2014 which they were recalled for and engines replaced. Why this year model has not been recalled yet is beyond understanding.
I am the owner of a 2017 Hyundai Elantra. I bought the car for my daughter for transportation to and from school and work. As her boyfriend was driving on a 3-lane highway in heavy traffic, the car would no longer accelerate, and the steering wheel locked. The engine just stopped and seized up. The car lost all power and steering capability. He rolled the car into the left-hand turn lane. A police officer pulled up about 30 seconds later, said that he was obstructing traffic, and to move the car out of the turn lane. Her boyfriend had to push the car across the median, and 3 lanes of traffic, to get to the opposite side of the highway's shoulder, by himself. When he nearly had the car off of the road, on the opposite side of the highway, a pedestrian approached and helped him finish pushing it out of the road. This could have caused a major car accident, or someone could've been killed or injured while pushing the car. I have moved one hour away from my daughter, so I cannot provide her with a ride to and from school and work. She and I are stuck paying $301.18/mo on a car that is inoperable; it's just sitting and rotting at her apartment complex. We are also stuck paying $135.87/mo for her car insurance on a car that is inoperable. Also, this model year, 2017, has a problem with peeling paint too. The car has missing paint patches all over. Previously, at just 51,000 miles, the car had stalling problems. The car would just shut off while driving. It was repaired at Hyundai. When we got it back, it was still doing the same thing, and had to go back in again for service at Hyundai. I filed a formal complaint with Hyundai Consumer Affairs. Hyundai should have already issued recalls for these problems that many people are experiencing. I've been doing research and have found that this year and model Hyundai is very problematic. They are refusing to take responsibility by not issuing recalls on these recurrent problems that they're aware of.
This is a very unsafe vehicle. There should be a recall!!!! This is a well known problem, yet Huyndai and NTHSA does nothing. How many people will be involved in an accident or killed before you do something? This vehicle has been having check engine light come on multiple times in past month. When it does the whole car shudders/shakes , and won't accelerate. There is also a knocking. THIS IS AN ACCIDENT wAITING TO HAPPEN! First time I took it in was to a Firestone shop as Huyndai had no opening for weeks. I drive 60 miles 1 way for my job, so couldn't wait for Huyndai. Firestone said it was misfiring, and that it was very low on oil. They couldn't get it to duplicate the incident, so couldn't figure out the problem. An oil change was done. Multiple times in next 2 weeks the light would come on, then sometimes go off with no other issues, but sometimes the same knocking sounds and shaking. I took it back to Firestone and they determined a coil needed to be replaced and a spark plug. And in that short of time the oil was seriously low again. These fixes were done. The next day after picking it up, same issues!!!! Firestone won't work on it now as they don't know what else to do. We have an appointment with Huyndai but not until Sept. 12th. What am I supposed to do???? Take a chance of dying every day to get to work? I can't afford a rental for the next few weeks until Huyndai can look at it. This is so unfair. Why haven't you made Huyndai recall and fix this very well known issue? Please help!
My car was stolen because Hyundai manufacturers have made them easy to break into and start without a key (there is currently a lawsuit going on for Hyundais/Kias). My car was stolen during daylight hours even though it was locked with no valuables inside and parked in the open. I should feel safe parking my car, but even if I get it back, I don't know that I ever will again.
The rear drivers side door will not open from the inside or outside. Something broke and the door is stuck shut.
The power steering is totally out. Very hard to turn left or right, steering locks up and shakes hard when pressing on brakes, not safe to drive due to faulty power steering system. Took vehicle to Hyundai dealer July 2022 and was told after inspection of vehicle that i needed to pay to have the whole steering column replaced. problem still exist and work has not been done. Now i see that their is a recall for this very same issue, so why are they trying to charge for a obvious recall? warning lights are on as well as the traction light. The lights came on and used to go off and now they stay on continuously.
Pressed the unlock button on the fab and the front passenger and back left passenger will not open anymore
Rear driver door will NOT open whether in the unlock position manual or power, or lock position. Has not been checked by a dealership, police, or otherwise. Has been "locked" and unable to open for about 2 months. Safety issue- if in an accident, such as car is on fire, or under water, or passenger side is damaged to impare door, persons will be trapped and can cause death. There are no sensors, lights, etc. to indicate a problem. Internet research shows other individuals with this same problem related to Hyundai vehicles.
Passenger front door outside latch will not open door, and the same thing happened on the drivers side!
The rear door on the driver’s side will not open from the inside or outside. This was not the result of a collision or incident. A quick online check revealed this to be an issue with several Hyundai vehicles.
Issues with the front, passenger, and back passenger door randomly stop opening. From the inside and outside. Heard many complains about others with this same vehicle. Safety hazard due to not being able to open the door to get out incase of emergency, or even in if need be.
driver side rear door will not open and the front passenger door takes a couple lifts if the exterior handle to get the door to open.
The contact owns a 2017 Hyundai Elantra. The contact stated upon starting the vehicle, he heard abnormal ticking sounds coming from the engine. There was no warning light illuminated. The contact stated that the failure occurred increasingly upon depressing the accelerator pedal. The contact stated that the vehicle would respond with delay upon depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000. The VIN was not available.
Clunky noise on the steering wheel and lock up the steering wheel
My airbags system malfunctioned and I have a airbag light on and it will put my life and other's at risk.
Back passenger door locked. Could not open. Originally they told us it would not be covered under warranty.
Car has failed to turn over/start on numerous occasions. It will take multiple times to turn over before it fires up. Car has also been very jerky in 1st gear aka going slow. Rough jerking spasms at 10mph or such. Car has also lost power numerous times while driving at high speeds.
Had bought the vehicle at 72k miles, and drove fine for a few months before the engine started to sound like it was roaring (like the exhaust had came undone), shortly after vehicle started stalling and dieting turning left (have video evidence of this in parking lot) did not take vehicle in to be serviced as it seemed a lot of the time to be a one off issue but now the vehicle has lost a lot of low speed acceleration, and had begun knocking at 80k miles where it was looked at by an independent mechanic which stated that the engine was severely low on oil. Have been driving since as it is the only way for me to get back and forth to work and the problems have been getting worse to the point the vehicle will refuse to start, or just act like it’s lost a gear and is stuck in neutral
Rear passenger doors will not open from inside or outside. Only will open occasionally after repeatedly pulling aggressively. Or getting into back seat to push on the cable within door handle. It is a safety hazard to get my kids out of the back seat.
The contact owns a 2017 Hyundai Elantra. The contact stated while driving 65 MPH, the engine started misfiring. The check engine warning light illuminated. The contact was able to continue driving at a slower speed. The vehicle was taken to an independent mechanic where it was diagnosed that one of the cylinders had misfired and the failure was associated with Technical Service Bulletin Number: 20-FL-001H. The ignition coil and spark plugs were replaced; however, the independent mechanic did not have the ECM software update that completed the repair per the Technical Service Bulletin Number: 20-FL-001H. The local dealer and manufacturer were contacted for assistance but informed the contact that they could not assist as the VIN was not included in a recall or in Technical Service Bulletin Number: 20-FL-001H. The vehicle was not repaired. The failure mileage was approximately 45,000.
Pain is peeling on roof and hood
The back door will not open after it is locked and then unlocked
This is just to inform the issue that I faced with my car, Hyundai Elantra 2017. The incident happened twice. I was driving once on an interstate, luckily was driving very slow (due to traffic), when I accelerated a from a halt position the car started to jerk and the engine light came up and the car stopped. I then took the car on the shoulder and turned on the car after 5minutes, luckily the light went away and was able to drive back home slowly and safely without any problem then. Thought it's just a one off situation. This again happened when I was driving in the city; Stopped at a signal and was starting from stop position on a signal when the engine light shows up again and car started to jerk again, with that on I slowly drove 1 mile back to home. The next working day I took it to the dealership to get the car checked. The service center said that they will have to replace 4 spark plugs, 4 Coils, and the driver belt. I got that replaced and got the car back finally after 2 weeks. It was disappointing to hear that warranty didn't cover anything. My car is 5.5 years old and 61,000 miles only and the dealership and Hyundai USA declined the request to cover any of the charges saying it's out of warranty. (i.e. just 1000 miles outside the limit of 60K and 6 months outside the window of 5years). Today I just wanted to share the experience that I had and that just at 61000 miles, it gave what seemed to be a big problem with the powertrain and at that time felt unsafe to drive.
On 6/3/2022 my car stalled in my work parking lot. My coworker was behind me and had to slow down as to not hit me. I took my car to a local Service Station who services our Company's cars as driving to the Hyundai Dealer would have been too far. They told me that it was out of oil. The oil light never went on and there were no oil stains in our garage where I park my car, nor anywhere else where I parked. I had 89,210 miles on my car at that time. Then on October 20, 2022, at 99,666 miles I was driving and it stalled again. Fortunately I was at a stop sign. When I brought it to the same service station again, they said it was out of oil. Again, the oil light never went on at any time to warn me. My VIN number does not come up in any of the Hyundai safety recalls for engine related issues, nor for the extended warranty yet I have the same issues as other engines included in the recall. Additionally they will not cover the repair (my engine needs replacement) as I did not go to a Hyundai Dealer. Yet I went to the closest place when I initially had the issue and I have had bad experiences with the Hyundai Dealer by my home. I had no idea the issue was related to the powertrain warranty or that Hyundai engines had these issues or I would have taken it to a different Hyundai Dealer before the 100,000 mile warranty was up. I know that is not the focus here but rather the safety issue however I just wanted to include that information for what it is worth. Currently, I travel with the risk of my engine stalling if it runs out of oil with no warning due to the warning light never coming on to date. The only recourse is to continually check the oil. This has occurred even in between oil changes. I can provide my Service receipts as well.
Door handles have to be pulled multiple times to open the door, specially it’s at night it’s very dangerous for a girl and scary I can’t get into my car when I needed to.
Without warning, the rear, driver side door was unable to be opened from the inside or outside. Several months later in October 2023, the same issue has happened with the rear passenger side door. This a a safety issue because passengers will become trapped inside the vehicle since the doors are unable to be opened from the inside or outside! A Technical Service Bulletin has now been issued, however the dealership says that they are unable to replace the defective latches on the remaining two doors UNTIL THE PARTS FAIL! This would be the driver's and front passenger doors. The service technician JOKED that I would have to "Duke's of Hazard" the car and crawl out of the window if the driver's door failed!
Driver side door handle has become inoperable. A manufacturer Technical Service Bulletin has been issued in response to repeated failures. This is a safety risk and should be a Manufacturer Recall (not a TSB). Vehicle occupants could become trapped inside the vehicle and unable to escape if the car is on fire, submerged in water or if the occupant needs to exit the vehicle for other personal safety reasons.
My back passenger door will not open from inside or outside.
The contact owns a 2017 Hyundai Elantra. The contact stated that the front driver's and rear passenger's doors were not able to open as needed. The vehicle was taken to the dealer where it was diagnosed that the door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Data synced from NHTSA on May 4, 2026