2007 Hyundai Entourage Complaint Log

The valve over eventually leaks oil that drips down on to the alternator. This cause the electrical system to fail, the battery and brake lights come on. Then slowly all lights come on as battery shuts down. This is a known issue with this engine. This happened to me yesterday while driving at night leaving the car unable to drive. When the battery completely shuts down you cannot even move the vehicle out of Park, as electric is needed to disengage the the shifter from park, so you cannot even push the vehicle off of the road. Hyundai has a recall for the exact same engine in the Veracruz. Here are two videos showing issues. https://www.youtube.com/watch?v=RSLmj8Gqc1Q https://www.youtube.com/watch?v=h9Q78so3GPI https://www.carproblemzoo.com/hyundai/entourage/engine-oil-leaking-problems.php The VIN was not included in NHTSA campaign number: 14v415000 (engine and engine cooling).

2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARD TO BROKEN POWER STEERING BELT.

The contact owned a 2007 Hyundai Entourage. The contact stated that while driving at an undisclosed speed, another driver alerted her that there were flames coming from underneath the vehicle. The ABS warning light was illuminated. The contact pulled over and exited the vehicle while it caught fire. No injury was sustained. The fire department arrived on the scene and extinguished the fire. The contact was not aware if there were fire department and police reports filed. The vehicle was towed to her sister's residence and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and confirmed that the VIN was included in NHTSA Campaign Number: 20V061000 (Service Brakes, Hydraulic). The failure mileage was approximately 207,000. The VIN was unavailable.

The contact owns a 2007 Hyundai Entourage. The contact stated while driving 5 MPH in a parking lot and making a left turn, he heard an abnormal noise coming from the front passenger’s side tire and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to the insurance facility and then towed to an independent mechanic. The contact was informed that the front passenger’s side control arm, the front driver’s side control arm, and the constant velocity axle needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V556000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.

The contact's fiancé owns a 2007 Hyundai Entourage. The contact stated while driving at an undisclosed speed, the air bags and memory fuel warning lights illuminated. Additionally, the vehicle was taken to AutoZone where it was placed on a diagnostic machine where a code generated for the catalytic converter. The vehicle was initially taken to the dealer for a recall repair however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

I was driving on the street and heard a snap I then pulled over contacted a tow company and brought it to the nearest mechanic shop was told that my control arms are so rusted that they snapped on both sides left and right one cracked completely through the other 1 Has just a crack but was not completely broke had to pay for the repairs at $2677 later to find out that in 2014 a recall was made recall 115. I just purchased this car however records don't show this as a active recall so either it was serviced and not properly fixed therefore still making it dangerous for my family and others or was never completed and being sold as a unsafe vehicle to my sister whom I brought this vehicle from. When she bought it nothing about this recall 115 was listed so she was not aware when selling this van to us.

VEHICLE WAS MOVING AT 50 MPH ON A COUNTY ROAD. FAILURE OF DRIVERS SIDE LOWER CONTROL ARM. LOSS OF CONTROL OF STEERING AND DAMAGE TO TIRE AND WHEEL WELL.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND UPON INVESTIGATION NOTICED THAT THE FRONT DRIVER'S AND PASSENGER'S SIDE WHEELS WERE POINTING IN THE OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING DRIVER'S AND PASSENGER'S SIDE CONTROL ARMS TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

DEALERSHIP HAD ME MAKE AN APPOINTMENT AND COME IN FOR THE 188 RECALL (ABS RELAY INSTALLATION), KEPT ME FOR 2 HOURS, TRIED TO SELL ME ABOUT $2,000 IN UNRELATED MAINTENANCE, THEN TOLD ME THAT THEY DID NOT HAVE THE PARTS TO PERFORM THE RELAY SERVICE. THEY THEREFORE WASTED MY TIME WHEN THEY HAD NO INTENTION OF PERFORMING THE RECALL WORK. THE RECALL WORK HAS NOT BEEN DONE, AND I'VE WASTED A WORK DAY. DEALER REP WAS ALSO INTIMIDATING WITH REGARD TO THE MAINTENANCE HE WAS RECOMMENDING.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC), 13V555000 (AIR BAGS) AND 16V843000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO HYUNDAI ON PERRYVILLE (343 N. PERRYVILLE RD, ROCKFORD, IL 61107) AND WAS REJECTED TO BE SERVICE DUE TO THE PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP SIGN, THE VEHICLE MADE AN ABNORMALLY LOUD NOISE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 150,802. PARTS DISTRIBUTION DISCONNECT.

DRIVING APPROXIMATELY 56-57 MPH DOWN A STATE ROUTE RD WHEN THE HOOD CAME UNLATCHED AND FLEW UP AND SHATTERED THE WINDSHIELD AND BREAKING THE HOODS HYDRAULIC LIFT ARM. I FOUND OUT THE HOOD LATCH WAS RECALLED BY HYUNDAI PRIOR TO THIS HAPPENING AND WE DIDN'T KNOW. HYUNDAI WAS CONTACTED AND THEY ARE REFUSING TO ASSIST WITH GETTING THE VEHICLE TO THE DEALERSHIP AND TELLING US THAT THEY ARE ONLY RESPONSIBLE FOR THE HOOD LATCH AND NOT THE OTHER DAMAGE THAT WAS CAUSED BY THE HOOD LATCH FAILING WHILE DRIVING.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC) AT HERB CHAMBERS HONDA OF SEEKONK LOCATED AT 185 TAUNTON AVE RTE. 44, SEEKONK, MA 02771, 508 366 7880. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE STARTED SLOWLY WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE MECHANIC CLEARED THE UNKNOWN WARNING LIGHTS. THE CONTACT STATED THAT THE FAILURE PERSISTED. ADDITIONALLY, THE KEY BECAME HOT AFTER IT WAS INSERTED IN THE IGNITION. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 123,800.

2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARDS TO ABS MODULES SAFETY RECALL. *LD THE CONSUMER STATED WHEN ATTEMPTING TO HAVE A RECALL REPAIR COMPLETED THE DEALER CHARGED A DIAGNOSTIC FEE. THE CONSUMER STATED WHILE THE KEY IS NOT IN THE VEHICLE, THE LOCKS WOULD CLICK LOCKED AND UNLOCKED, THE HEADLIGHTS AND DASHLIGHT TURN ON AND OFF, AND WINDOWS ROLL UP AND DOWN. THE EMERGENCY BRAKE SYSTEM LIGHT WAS ILLUMINATED. A BURNING SCENT CAME FROM THE VEHICLE. *JS

IN JUNE OF THIS YEAR, WE RECEIVED AN 'IMPORTANT SAFETY RECALL' FROM HYUNDAI, INSTRUCTING ME TO PARK MY CAR OUTSIDE AND AWAY FROM STRUCTURES AND OTHER VEHICLES UNTIL A REPAIR IS COMPLETED. I BROUGHT THE CAR TO RUSSELL WESTBROOK HYUNDAI IN GARDEN GROVE ON JUNE 15TH OF THIS YEAR. WE WERE TOLD THAT IT WOULD BE READY LATER THAT DAY. THEN THE 16TH. THEN THE 17TH. THEN THE 18TH. THEN THE 19TH. THEN I WAS TOLD THE PARTS WOULD ARRIVE IN A COUPLE OF DAYS AND DID I WANT TO LEAVE THE CAR THERE. I DECLINED. ON JUNE 22, I CALLED THE PARTS DEPARTMENT AND WAS TOLD THE PARTS WOULD ARRIVE IN THE MIDDLE OF JULY. I CALLED AT THAT TIME AND I WAS TOLD IT WOULD BE THE END OF JULY. I WAS ADVISED THAT I WOULD BE CONTACTED WITHIN 3-5 DAYS. TWO MONTHS HAVE GONE BY WITH NO FURTHER WORD. I'M 77 YEARS OLD AND I'M UNEASY DRIVING THIS CAR.

MY WIFE WAS DRIVING WITH CHILDREN IN THE CAR AND RIGHT HAND SIDE SUSPENSION CONTROL ARM SNAPPED IN HALF. CAR WAS ABLE TO BE DRIVEN HOME BUT WHEEL WAS PUSHED UP AGAINST THE WHEEL WELL.

THE SPARE TIRE ASSEMBLY WAS SO RUSTED THAT YOU COULDN'T REMOVE THE SPARE DONUT. THE FRONT DRIVERS SIDE REGULAR TIRE HAD A SMALL NAIL IN IT RESULTING IN SOME AIR LOSS. SO TOWN FAIR TIRE IN TEWKSBURY MA AGREED TO PLUG THE TIRE BECAUSE THEY COULD NOT REMOVE THE SPARE TIRE DO TO HEAVY RUST IN WHICH THEY ALSO SAID THAT THIS IS A COMMON PROBLEM TO THIS MODEL VEHICLE. ALSO I AGREED WITH TOWN FAIR TIRE THAT I WOULD GET IT UP TO MY DEALERSHIP: JD BY RIDER UP IN MANCHESTER NH ASAP FOR EXTRA SERVICES. JD BY RIDER SENT MY VEHICLE TO TOWN FAIR TIRE IN MANCHESTER NH & T.F.T. ALSO RECOMMENDED A BRAND NEW FACTORY SPARE TIRE ASSEMBLY. I ENDED UP HAVING TO BUY 4 BRAND NEW REPLACEMENT GENERAL GRABBER TIRES P75-65R-16 TIRES. ALSO JD BY RIDER HAD TO BUY ANOTHER SPARE DONUT TIRE FOR PUTTING IT IN THE WAY BACK OF MY VEHICLE. THE ORIGINAL SPARE TIRE IS STILL FROZEN UNDERNEATH THE PASSENGER REAR OF MY VEHICLE. I HAD TO DRIVE TO TOWN FAIR TIRE THINKING THAT THE FRONT TIRE JUST NEEDED SOME AIR PUT IN IT BUT TFT TOOK IT OFF THE RIM & DISCOVERED THE NAIL IN IT RIGHT NEAR ANOTHER PLUG. THAT WAS WHY THEY WERE HESITANT ON PUTTING IN THE NEW PLUG.

BOTH OF THE REAR DOOR HANDLES SNAPPED OFF FOR NO REASON. WE WERE STATIONARY AND I WENT TO OPEN IT, NO EXCESS FORCE OR PULLING. TRIED TO OPEN AND BOTH BROKE OFF IN MY HAND. THE BACK WINDSHIELD WIPER HOOK ALSO SNAPPED AND THREW MY WINDSHIELD WIPER OFF. I WAS STATIONARY, I HAD TAKEN OFF THE OLD ONE PUT A NEW ONE ON AND IT BROKE AND LOST MY WINDSHIELD WIPER WHILE ON THE HIGHWAY! CHEAPLY MADE HANDLES AND WINDSHIELD WIPERS!

MINIVAN WAS PARKED AT NIGHT IN OUR HOME GARAGE AND SPONTANEOUSLY WENT ON FIRE. ALL RECOMMENDED FACTORY MAINTENANCE WAS ALWAYS PERFORMED. NO RECALL FOR OUR VEHICLE EXISTED. SIGNIFICANT RISK TO PROPERTY AND LOSS OF LIFE. PUSHED IT OUT OF GARAGE TO SAVE FAMILY AND HOME.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 25 MPH, THE FRONT DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION) FIVE YEARS AGO. THE CONTACT WAS CONCERNED THAT THE RECALL REPAIR WAS INSUFFICIENT AND THAT THERE SHOULD BE AN ANNUAL INSPECTION TO ASCERTAIN POSSIBLE DAMAGE. THE VEHICLE WAS TOWED TO GARY ROME HYUNDAI (LOCATED AT 150 WHITING FARMS RD, HOLYOKE, MA 01040, (413) 536-4328) TO BE REPAIRED A SECOND TIME. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

WHILE DRIVING TO WORK YESTERDAY MORNING, I WAS TURNING OFF A SIDE ROAD ONTO A MAIN ROAD. AS SOON AS I TURNED ON TO THE MAIN ROAD THE VAN SOUNDED LIKE MAYBE IT HAD A FLAT, IT DID NOT. BOTH ESC LIGHTS CAME ON AND STAYED ON. THE STEERING AND BRAKING WAS ERRATIC AND THERE WAS NO PICK UP. I COULD NOT GET THE WHEELS TO TURN THE SAME DIRECTION AS THE STEERING WHEEL FOR A SHORT PERIOD OF TIME MOVING INTO ON COMING TRAFFIC. LUCKILY I WAS ABLE TO GET SHORT PERIOD OF CONTROL, ENOUGH TO BARLEY TURN INTO A PARKING LOT. I AM SO FORTUNATE THIS DIDN'T HAPPEN ON THE HIGHWAY AT 55MPH OR COULD HAVE BEEN HORRIFIC. I DID CALL HYUNDAI AND THERE ARE SEVERAL RECALLS FOR THE VAN INCLUDING THE FRONT CONTROL ARMS. I ASKED IF THEY CAN TOW TO THE NEAREST DEALER CONSIDERING I JUST AVOIDED AN ACCIDENT AND HAD NO CONTROL. HYUNDAI WILL NOT TOW TO THE DEALER. THEY DID OFFER TO REIMBURSE ME IF I TOW IT, BUT THAT DOES NOT HELP ME CURRENTLY. THIS IS A VERY SERIOUS SITUATION AND NEEDS TO BE RECTIFIED BY HYUNDAI BEFORE A DRIVER IS NOT ABLE TO AVOID AN ACCIDENT DUE TO HAVING NO PICK UP OR CONTROL OF THE STEERING.

TAKATA RECALL MY BRAKE LIGHT SWITCH IT'S NOT WORKING I WAS DRIVING AND WHEN I STOP TO GET SOMETHING I PARKED AND TURN OFF THE VAN THAT IS WHEN I SEE THAT

THE PASSENGER REAR (SLIDER) DOOR FAILS TO LATCH CLOSED, EITHER IN POWER-ASSIST OR NON-POWER-ASSIST MODE. AS A RESULT, THE DOOR MAY OPEN SPONTANEOUSLY WHILE PARKED OR WHILE DRIVING. THE MOTORIZED DOOR'S CONTROL PROTOCOLS CAUSE THE DOOR TO OPEN FULLY AFTER THE FAILURE TO LATCH IS DETECTED. IF THE LATCH ELECTRONIC ACTUATOR FAILS, THERE IS NO ACCESS TO MANUALLY CLOSE THE LATCH WHILE THE DOOR IS IN CLOSED POSITION.

WHEN APPROACHING CROSS TRAFFIC ON A BUSY STATE HIGHWAY FROM A BUSINESS PARKING LOT AT LOW SPEED, MY 2007 HYUNDAI ENTOURAGE EXPERIENCED A SUDDEN UNINTENTIONAL ACCELERATION (SUA) AND WAS UNABLE TO BE STOPPED ON DRY PAVEMENT. EVEN THOUGH THE FOOT BRAKE WAS DEPRESSED WITH AS MUCH FORCE AS POSSIBLE, THE VEHICLE WAS SLOWED BUT STILL UNCONTROLLABLY MOVED INTO CROSS TRAFFIC WITHOUT MY OPPORTUNITY TO STOP AND PREPARE FOR CLEAR AND SAFE ENTRY ONTO THE HIGHWAY. THE ONCOMING DRIVER FROM THE LEFT, ALTHOUGH NOT ABLE TO STOP WHILE SOUNDING HIS HORN, SWERVED TO THE LEFT AHEAD OF MY VEHICLE THEREBY AVOIDING A BROAD-SIDE COLLISION WITH MY VEHICLE. SPEED LIMIT ON THIS STRAIGHT SECTION OF ROAD WAS 45 MPH AND MY CAR WAS STILL MOVING STRAIGHT AHEAD AT A 'WALKING PACE' BUT STILL UNSTOPPABLE. MY CAR NARROWLY MISSED COLLIDING WITH THE VEHICLE THAT WAS PASSING IN FRONT OF ME TO AVOID THE BROAD-SIDE COLLISION. AFTER THE CAR PASSED IN FRONT OF MY VEHICLE, I HAD MAYBE 12 FEET UNTIL HITTING THE GUARD RAIL UNLESS I TURNED SHARPLY LEFT WHICH I DID. ONCE HEADING LEFT ON THE HIGHWAY IN THE PROPER LANE, THE SUA ENDED ON IT OWN. THE ENTIRE EVENT WAS OVER IN JUST SECONDS. FORTUNATELY THERE WERE NO COLLISIONS AND NO INJURIES. NEVERTHELESS, THIS SUA REPRESENT A DANGEROUS SAFETY CONCERN WHICH WAS REPORTED TO HYUNDAI USA.

WHEN THE SLIDING DOOR IS CLOSED IT POPS OPEN AGAIN ABOUT 2 SECONDS AFTER CLOSING. THIS HAPPENS WHEN THE DOOR IS CLOSED EITHER MANUALLY OR ELECTRICALLY. VEHICLE IS STATIONARY WHEN THIS HAPPENS.

I FEEL THAT SOMETHING AS IMPORTANT AS A LOWER CONTROL ARM ON MY 2007 HYUNDAI ENTOURAGE SHOULDNT RUST AND BREAK INTO IN 11 YEARS WHEN THE BALL JOINT IS STILL IN GOOD SHAPE

AIR BAG LIGHT IS ON WHEN KEY IS IN ON POSITION. IT STAYS ON WITH OR WITHOUT PERSON IN PASSENGER SEAT, IN MOTION OR PARKED,

WHEN I TOOK MY CAR IN TO COMEBACK HYUNDAI TO REPAIR RECALLS 03/28/2018 THE CAR WAS PURCHASED 10/28/2008 FIRST OWNER AND I PURCHASED THE CAR 02/15/2018 I WAS TOLD TO TAKE THE CAR IN FOR RECALLS 03/20/2018 HOWEVER THE DEALER GAVE ME A COMPLETE ON RECALL ONLY TO FIND OUT THEY NEVER DID THE WORK THEY INVOICED. I CALLED HYUNDAI HEAD QUARTERS BUT WAS TOLD ONLY THE FIRST BUYER IS COVERED. ASHLEY 09/19/2019 09:59AM 714-965-3828 I WAS TOLD IT WAS 10 YEARS FROM DATE OF FIRST PURCHASE NOT THE FIRST BUYER. ON SATURDAY SEPTEMBER 15,2018 I WENT BACK TO THE DEALER SHIP BECAUSE THE LATCH THAT WAS TOLD THAT WAS FIXED WAS IN FACT NOT THEY THEN ADMITTED THERE ERROR THEN WAS TELLING ME THEY COULD NOT FIX MY CAR RIGHT THEN. I LOST TRUST IN THERE DEALERSHIP AND CALL THERE CORPORATE NUMBER 1-800-633-5151. HOW CAN I TRUST A MECHANICS WHO CLAIMS THEY FIXED SOMETHING WHEN IN FACT THEY DID NOT.

MY WIFE DRIVES A 2007 ENTOURAGE SE THAT CURRENTLY HAS 96,000 MILES ON IT. A SHORT TIME AGO THE BRAKE PEDAL GOT 'SOFT' OR WHAT SOME PEOPLE MIGHT CALL 'SPONGY' OR "MUSHY" ACCOMPANIED WITH GRADUAL 'LEAK DOWN'OR "FADING" OF THE BRAKE PEDAL. AS THIS IS NORMALLY A SYMPTOM OF A FAILING MASTER CYLINDER, I REPLACED THE MASTER CYLINDER. THIS DID NOTHING TO SOLVE THE PROBLEM. NEXT, I REPLACED THE REAR BRAKE PADS (ALTHOUGH THEY WERE PROBABLY ONLY HALF WORN) TO PUSH MORE FLUID BACK INTO THE RESERVOIR IN HOPES IT WOULD 'TIGHTEN UP' THE PEDAL FEEL. THIS ALSO DID NOT IMPROVE THE SITUATION. THE FRONT BRAKE PADS ARE RELATIVELY RECENT AND NOT IN NEED OF REPLACEMENT. I NEXT TOOK THE VEHICLE TO A DEALERSHIP FOR DIAGNOSIS. THE DEALERSHIP INDICATED THAT WHAT I WAS EXPERIENCING WAS A FAILURE OF THE ABS MODULE (PUMP AND CONTROL UNIT) THAT THEY DON'T SEE VERY OFTEN. BASED ON THE DEALERSHIP ADVICE, I REPLACED THE ABS MODULE. THIS HAD NO EFFECT ON THE PROBLEM. IN A FINAL EFFORT, I REPLACED THE VACUUM BOOSTER WHICH ALSO DID NOTHING TO CORRECT THE SITUATION. AFTER EACH OF THESE REPAIR EFFORTS THE BRAKES WERE BLED MANUALLY AND WITH THE "AUTO BLEED" FUNCTION OF A SCAN TOOL. NOTE THAT THERE ARE NO ABS, EBD OR ETC DIAGNOSTIC CODES PRESENT IN THE VEHICLES DIAGNOSTIC SYSTEM. I'VE COME TO REALIZE IS THE VAN IS BASICALLY "UNREPAIRABLE" BY MERE MORTALS. PERHAPS A KIA/HUNDAI VEHICLE BRAKING SYSTEM DESIGNER WITH ALL THE TIME IN THE WORLD, FOLLOWING THE 143 PAGES OF BRAKE SYSTEM DIAGNOSTICS PRESENT IN THE 2006-2007 SERVICE MANUAL MIGHT STUMBLE ON A SOLUTION BUT I DON'T KNOW ANYONE LIKE THAT. THUS, IT APPEARS THAT I'M GOING TO HAVE TO DONATE THIS VEHICLE TO A CHARITY FOR THE TAX WRITEOFF WITH FULL DISCLOSE THAT I WOULD NOT RECOMMEND IT BE DRIVEN IN IT'S CURRENT CONDITION. THIS IS A REAL SHAME AS WE'VE HAD THIS VAN FOR 10 YEARS SINCE IT'S 2008 PURCHASE AND IT LOOKS GREAT INSIDE AND OUT.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ENGINE BEGAN TO REV ON ITS OWN. THE VEHICLE ALSO BEGAN TO ROLL FORWARD. WHEN THE VEHICLE WAS PLACED IN PARK, THE REVVING SUBSIDED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALLSTAR MOTORS, INC. (9201 ST CHARLES ROCK RD, ST. LOUIS, MO 63114, (314) 427-6550), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR INADVERTENTLY OPENED. THE VEHICLE WAS TAKEN TO TAYLOR HYUNDAI OF PERRYSBURG (12681 ECKEL JUNCTIONS RD, PERRYSBURG, OH 4355, 413-931-8000) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY VAN AFTER SITTING FOR A FEW WEEKS, I TOOK IT OUT ON THE ROAD AND THE FRONT SUSPENSION DROPPED ON THE DRIVERS SIDE. THE WHOLE SUSPENSION DROPPED AND WAS SITTING ON MY TIRE...I CHECKED WITH OUR LOCAL DEALER AND THEY SAID THEIR WAS A RECALL BACK IN 2014 AND SUPPOSEDLY WAS COATED WITH WAX? WELL THE WAX DID NOT WORK. THEY SHOULD OF REPLACED THIS THEN. NOW I'M STUCK WITH A VAN I CAN'T DRIVE. I WANT TO HAVE THIS FIXED ON HYUNDAI. IF I WAS ON THE HIGHWAY GOING FAST WHEN THIS HAPPENED AND KILLED MY FAMILY I'D BE ASKING FOR MILLIONS OF DOLLARS. THIS VAN IS DANGEROUS. I WILL HAVE TO TALK WITH MY LAWYER REGARDING THIS.

AIR BAG LIGHT IS ON WHEN KEY IS IN ON POSITION. IT STAYS ON WITH OR WITHOUT PERSON IN PASSENGER SEAT, IN MOTION OR PARKED,

HOOD LATCH RECALL

BRAKES LIGHTS STAY ON EVEN WHEN BRAKES AREN'T ACTIVATED

VEHICLE IN MOTION AND VAN OUT OF CONTROL RELATED TO THE CORROSION OF CONTROL ARM. CHILDREN (3) IN THE CAR. RECALLED 2007 AND 2008 VEHICLES! WHY NOT MINE? LIVE IN NEBRASKA WITH SALT-INFESTED ROADS AND THIS VAN HAS MANY ISSUES! MY VIN NUMBER NOT ASSOCIATED WITH THE RECALL WHICH IS COMPLETELY UNFAIR. HAVE PUT SO MUCH MONEY IN THIS VEHICLE WHICH WILL NOT RUN. THE DEALORSHIP WANTS TO CHARGE ME 2700.00 TO FIX THEIR ERROR IN MANUFACTURING! NOT TO MENTION THE TIRES, ELECTRICAL, LATCHES! I PAID 29,000. FOR THIS VEHICLE AND IT IS THE LIMITED EDITION, THE BEST THEY OFFERED. THEY HAVE MADE SO MUCH MONEY OFF OF US AND DO NOT STAND BY THEIR VEHICLE. MY MOM WAS KILLED BY A FAULTY AIRBAG THAT SHOULD HAVE NEVER OF WENT OFF! I AM SO ANGRY AS WELL AS BROKE. WHY OR HOW CAN THIS EVEN HAPPEN? WHAT CAN I DO WHEN I HAVE NO MONEY LEFT AS WELL AS A VEHICLE? THEY FIND EVERY REASON NOT TO FIX. I NEED HELP, NOT SURE WHAT TO DO NEXT OR WHAT MY OPTIONS ARE.

I WAS DRIVING ON THE CLEAR VIEW EXPRESSWAY IN NY WHEN THE CAR ENGINE SHUT OFF NO WARRING AT ALL JUST DIED. I WAS LUCKY I GOT TO THE SHOULDER OF THE HIGH WAY CALLED FOR A TOW TRUCK TOOK 4 HOURS TWO TOW TRUCKS TO GET ME HOME TO CT TOOK IT TO THE HYUNDAI DEALER IN MILFORD THEY SAID THE ENGINE FROZE HAD PLENTY OF OIL WAS NOT BURNT IT JUST STOPPED WORKING THE ENGINE HAD 113,000 WHEN IT JUST STOPPED NO WARING AT ALL THEY SAID BECAUSE IT WAS OUT OF WARRANTY THEY COULD NOT HELP ME AT ALL WILL NEVER BUY ONE AGAIN NOT GOOD CUSTOMER SERVICE NOW I HAVE A BIG PAPER WEIGHT IN MY YARD.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE HOOD FLEW UP AND SLAMMED AND SHATTERED THE WINDSHIELD WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S OFFICE. THE VEHICLE WAS THEN TAKEN TO CURRY HYUNDAI (3040 E MAIN ST, CORTLANDT MANOR, NY 10567, 914-930-3700) WHERE THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: (LATCHES/LOCKS/LINKAGES). THE TECHNICIAN INFORMED THE CONTACT TO CALL THE MANUFACTURER FOR A REPAIR AUTHORIZATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED A CASE NUMBER, AND PROMISED TO FOLLOW-UP WITH THE CONTACT; HOWEVER, THE CONTACT WAS NOT CALLED BACK BY THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. *TT UPDATED 9/20/18*JB

I HAD FOR YOKOHAMA AVID ASCEND BLU EARTH TIRES INSTALLED AT MY LOCAL HYUNDAI DEALERSHIP ON 5/21/2016. COST WAS NEARLY $1000 INSTALLED!! VEHICLE MILEAGE AT INSTALLATION WAS 171,500 MILES. THIS VEHICLE HAS BECOME A SECONDARY VEHICLE AND RARELY GETS USED. THE VEHICLE CURRENTLY HAS 175,700 MILES (5/1/2018). OVER THE PAST TWO MONTHS, ALL FOUR TIRES HAVE HAD INTERNAL BELT SEPARATION. ALL FOUR TIRES HAD THE SAME MANUFACTURING DATE OF 85D4015 STAMPED ON THEM. I HAVE HAD TO REPLACE ALL FOUR TIRES DUE TO THIS VERY DANGEROUS AND POSSIBLY DEADLY CONDITION. DISCOUNT TIRE CALLED YOKOHAMA TO EXPLAIN THE SITUATION. YOKOHAMA DECLINED TO REPLACE TIRES FREE OF CHARGE EVEN THOUGH THESE TIRES WERE FAIRLY NEW WITH 80% TREAD REMAINING. THEY AGREED TO COVER 60% OF THE COST TO REPLACE THE FOUR TIRES. I PAID ROUGHLY $300 TO REPLACE THE FOUR TIRES. YOKOHAMA IS MANUFACTURING DEFECFTIVE TIRES AND GETTING AWAY WITH IT BECAUSE THE GOVERNMENT HAS DONE NOTHING TO ALTER THEIR DEFECTIVE MANUFACTURING PROCESS. UNFORTUNATELY, THEY ARE POSSIBLY KILLING PEOPLE IN THE PROCESS.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE EQUIPPED WITH YOKOHAMA TIRES, SIZE: 235/60/17 (NA). THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER TIRES EXHIBITED INTERNAL BELT SEPARATION. THE VEHICLE WAS TAKEN TO A LOCAL CERTIFIED YOKOHAMA DEALER (DISCOUNT TIRE, 2701 SW COLLEGE RD STE 800, OCALA, FL 34474) WHERE IT WAS CONFIRMED THAT THE TIRES HAD EXPERIENCED INTERNAL BELT SEPARATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO ASSIST WITH 60% OF THE COST FOR THE TIRES TO BE REPLACED. THE FRONT DRIVER AND PASSENGER TIRES WERE REPLACED AT A DISCOUNTED PRICE. THE TIRES WERE REPLACEMENT EQUIPMENT. THE CONTACT STATED THAT THE FAILURE WAS RECENTLY OCCURRING WITH THE REAR DRIVER AND PASSENGER TIRES ALSO. THE SAME DEALER CONFIRMED THE FAILURE AS BEING DUE TO INTERNAL BELT SEPARATION. THE REPLACEMENT TIRES WERE ORDERED, BUT HAD NOT BEEN REPLACED. THE DOT NUMBER, VIN, TIRE LINE, VEHICLE FAILURE MILEAGE, AND TIRE FAILURE MILEAGE WERE UNKNOWN.

PASSENGER SLIDING DOOR OPENS ON ITS OWN. AFTER PARKING VEHICLE ON THE STREET OR IN MY GARAGE I WILL WATCH THE DOOR SHUT AND LATCH, AND LATER IT WILL BE OPEN. I HAVE CONFIRMED THAT IT CLOSED AND LATCHED AT NIGHT, AND IN THE MORNING IT WILL BE OPEN. IT HAS NEVER OPENED WHILE IN MOTION, BUT THIS IS A DEFINITE POSSIBILITY.

AIRBAG LIGHT HAS BEEN ON FOR A COUPLE OF YEARS, NO RECALL AND GOSH WANTS US TO PAY FOR DIAGNOSE AND THEN ESTIMATE FOR REPAIR. ($175.00 PLUS $ FOR REPAIR)

WHILE DRIVING APPROX. 30 MPH (MOVING STRAIGHT; NOT TURNING) A NOISE WAS HEARD, THE FRONT OF THE VEHICLE SEEMED TO DROP, AND BOTH STEERING AND BRAKES BECAME ERRATIC. THE VAN, STILL ACTING UP, MADE IT TO A PARKING LOT, WHERE A VISUAL INSPECTION OF THE FRONT DRIVER'S SIDE WHEEL WELL INDICATED WHAT I BELIEVE TO BE A BROKEN CONTROL ARM (SEE PHOTO). THIS IS A KNOWN ISSUE WITH THIS VEHICLE, AND LATE IN 2013 THERE WAS A RECALL (# 13V556000). VEHICLE OWNERS WERE ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR AND INSPECTION AND EITHER RUSTPROOFING OR REPLACEMENT OF THE CONTROL ARMS. ON 1/20/14, THE VEHICLE UNDERWENT THIS PROCESS AND REPORTED "INSPECTED, WAXED, AND UNDERCOATED AS PER CAMPAIGN" (SEE EXCERPT FROM INVOICE). NO DAMAGE TO THE CONTROL ARMS WAS REPORTED BY THE DEALER'S SERVICE SHOP. HAD I BEEN INFORMED OF A DAMAGED PART DURING THE "INSPECTION", I WOULD HAVE CHOSEN TO REPLACE IT, AS THIS IS APPARENTLY VITAL TO KEEPING CONTROL OF THE VEHICLE. OVER THE PAST SEVERAL WEEKS, I HAVE DONE A LOT OF HIGHWAY DRIVING. HAD THIS HAPPENED AT 65 OR 70 MPH, RATHER THAN AT THE 30 MPH IN THE CITY, THE OUTCOME COULD HAVE BEEN DISASTROUS. A POLICE OFFICER SHOWED UP TO HELP AND TOOK DOWN MY NAME - I DO NOT KNOW IF A FORMAL REPORT WILL BE FILED..

AIR BAG LIGHT HAS COME ON 4 TIMES. 1ST TIME REPAIR WAS COVERED UNDER WARRANTY. 2ND TIME PAID OVER $300 TO REPAIR. 3RD TIME WAS ABLE TO FIX ISSUE BY REMOVING ITEMS FROM UNDER SEATS. 4TH TIME LIGHT REMAINS ON CURRENTLY. AFTER SEARCHING ONLINE MANY OTHER HYUNDAI OWNERS HAVE SIMILAR PROBLEMS. THIS SHOULD BE A RECALL ISSUE AND SAFETY ISSUES SHOULD NOT HAVE AN EXTRA FEE! UNETHICAL!!!

POWER DOORS WON'T OPEN OR CLOSE COMPLETELY

TOOK IN MY VEHICLE TO A HYUNDAI DEALERSHIP TO REPAIR A RECALL (HOOD LATCH) AND GET INSPECTED WHILE I WAS THERE. THEY SAID I HAD A MAJOR OIL LEAK AND WOULD COST 2,000. AND IT COULD BE A FIRE HAZARD. VALVE COVER GASKET WAS LEAKING ON THE ALTERNATOR. MY HUSBAND CHANGED THE OIL AND THAT HAD A SMALL LEAK WHEN WE GOT THE VEHICLE BUT OVER TIME IT WAS COVERING THE ALTERNATOR. WE LEFT AFTER WE PAID FOR AN INSPECTION THAT DIDN'T PASS. WE NEVER HAD A PROBLEM WITH IT PASSING OTHER YEAR AT LOCAL PLACES. THEN WE SAW ONLINE HOW OTHER HYUNDAI'S HAD A RECALL FOR THE SAME PROBLEM WE WERE HAVING. I FEEL LIKE THE DEALERSHIP KNEW THIS AND WAS LOOKING TO MAKE A PROFIT OFF OF US REGARDING THIS MANUFACTURER DEFECT.

WILD DRIVE IN THE CITY IF I DRIVE OVER A MANHOLE IT SOUNDS HORRIBLE WHAT CAN BE INSTALLED NEW SKERKENSHOWBERS AND IT STILL DOES THE SAME THING I AM A NEW OWNER OF THIS VEHICLE ARE THERE ANY RECALLS ON THIS VEHICLE THANK YOU MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARM AND FRAME CORROSION ISSUES. *SMD THE CONSUMER STATED THE RUST ISSUE HAS BEEN GOING ON SINCE THE VEHICLE WAS THREE YEARS OLD. *JB

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 45 MPH, THE HOOD OPENED INDEPENDENTLY AND SHATTERED THE VEHICLE'S WINDSHIELD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. WHILE DRIVING 45 MPH, THE HOOD OPENED INDEPENDENTLY AGAIN AND SHATTERED THE WINDSHIELD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO TERRY REID HYUNDAI (816 JOE FRANK HARRIS PKWY SE, CARTERSVILLE, GA 30120) WHERE THE DEALER STATED THAT THE INCIDENT WAS DUE TO DRIVER NEGLIGENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SENT AN INVESTIGATOR, WHO ALSO STATED THAT THE INCIDENTS WERE DUE TO DRIVER NEGLIGENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V843000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE REPAIRED AFTER RECEIVING THE RECALL NOTIFICATION. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

I WAS DRIVING THE SPEED LIMIT WHEN ALL OF SUDDEN MY HOOD FLEW UP, SMASHED MY WINDSHIELD, THANK GOD I WAS ABLE TO PULL OVER AND NO ONE WAS HURT BUT, MY HOOD WAS CRUNCHED AND MY WINDSHIELD SHATTERED, SET UP AN APPT. WITH HYUNDAI DEALERSHIP AS THEY TOLD ME THE LATCH FOR HOOD HAD BEEN RECALLED. ON MY WAY HOME STOPPED FOR GAS, PULLED IN BEHIND A MAN WITH HIS YOUNG CHILD IN A CAR SEAT WHEN THE VAN JUST STARTED TO ACCELERATE, I COULDN'T STOP, EVEN HOLDING BOTH FEET ON THE BRAKE PEDDLE, MY HUSBAND REACHED OVER AND TURNED THE VAN OFF. WE SLAMMED INTO THE BACK OF THE CAR WITH THE BABY IN IT, AGAIN, THANK GOD NO ONE WAS HURT BUT HAD THESE BEEN DIFFERENT CIRCUMSTANCES WHO KNOWS WHAT WOULD HAVE HAPPENED. HAVE NO IDEA WHAT CAUSED THE VAN TO ACCELERATE, AND AM REALLY AFRAID OF DRIVING NOW. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE THE VEHICLE WAS AT THE DEALER BEING REPAIRED PER A RECALL FOR THE HOOD LATCH, THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER WOULD NOT PERFORM THE RECALL REPAIR. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE RECALL WAS EXPIRED. THE MANUFACTURER OPENED CASE NUMBER: 10003703. THE NHTSA CAMPAIGN NUMBERS WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.