NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Hyundai Kona. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I was hearing a weird sound when turning the steering wheel and it reminded me of the same noise that happened before in March 2020 when the column and housing (part number 56390-39000)as well as bolt-safety lock (part number 81919-31000) were replaced at Boulder Hyundai (now called Foundation). This was covered under warranty then as the mileage was 24,928. The notes say: Customer states that there is a sound when turning the wheel. Technician confirmed customer complaint. Sound coming from steering wheel described as “growling”. Found TSB that states if sound is heard to remove and replace steering housing and assembly. Technician removed and replaced steering wheel column and assembly. Test drove to ensure proper operation. All is okay. When this happened again I told Manly Hyundai, and the service advisor said it was the worm gear. However I still had to pay for a diagnosis and repair ($225.09). If this is common, and there is a TSB, I’m very disappointed with what has happened (again I believe). The notes say: Confirmed noise at steering column. Worm shaft bearing noise. Recommend replacing small bearing kit as per TSB 22-ST-005H-1. Replaced worm shaft bearing as per previous diagnosis. Removed old component. Installed new bearing. OK at this time. Noise gone. [Part number ?56359-L1AAAFFF Bearing Kit, also has 84586.] The Kona now has 84,580 + miles. I don’t know how serious the problem is but I knew the sound wasn’t right and I don’t want the steering to fail. I really don’t want this to happen again. Your attention to this is appreciated. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TRYING TO PULL OFF THE FREE WAY TO THE RIGHT AND IT DECIDED TO GO LEFT IN FRONT OF A TRUCK. IT LIKES TO TAKE CONTROL. SCARY. I HAVE NOT HAD THE CAR EVEN 2 MONTHS.
I was driving on the highway and there was no one around me and the forward collision warning went off. The car then braked on my behalf going 70 mph on the highway. THis has happened twice so far.
I have a 2020 Kona SE AWD and have a problem with a Check Forward Collision Sensor error that happens infrequently. When it happens, you get a ding then on the dash in a large graphic "check forward collision sensor" then BANG the brakes are applied for a split second and the car violently drops into a lower gear and revs until you turn the car off and "reset" the system. This has happened 4 times in the last 2 thousand miles. Been to the dealer twice and they cannot recreate the problem, so they can not fix anything. When this happens, its feels like a collision. It is scary and magnified at highway speed. It has happened at highway speed and low speed, both day and night.
For the last 2 weeks I’ve been hearing weird engine noises. Like metal pieces being grinded. The car has issues accelerating. Will not change gears properly causing the car to redline on the tachometer. Just today I hear noises a lot more frequently and as I’m driving and coming to a slow turn the car stalled out on me. I quickly put the car in park and started the car and it started back up. But now I feel a loss in power In the car. The car stalled on me more than six times. Every time I came to a complete stop the car would stall. So every stop sign and red light the car was stalling. The car is still under warranty but I do hope this can be resolved. I know it’s the engine that’s definitely having internal mechanical issues and transmission as well. Also the 2 lower headlights are also out as well. This is with the car having 34705 miles only. Wast expecting to have this many issues. I have a video of the car stalling out as well and another showing a rough idle on the car.
My car has been burning oil and knocking and I repeatedly took it back to the dealer with concern that these symptoms are similar to a recent recall on Hyundai Kona engine due to engine failure. Recently I had an inspection (which passed) and as I was driving away from the dealer the engine light came on and I took the car back and the mechanics told me the car is in engine failure! Engine failure can result in dangerous stalling seizing of engine, oil leaks and fires according to the recall information. It is inconceivable to me that my car (2020 Kona) is not included in this recall when I am having the same issues, and this has gone on for three months during which myself and my family (and other drivers on the road) were in danger.
After two years of driving, car seemed to start having engine noises. Felt like loss of acceleration? The vehicle stalled twice after noticing this when in a slower speed. No engine warning light or oil malfunction light ever came on. Our local mechanic said the car was close to being out of oil. Never any evidence of oil on the ground or any type of odor. Dealer was informed of the issue on Nov 9. They said no appointment available until Dec 1, I said the car does not seem safe to drive. Then they changed appointment to Nov 21. No loaner available. Not sure how long this will take to fix if a lot of people are having this type of issue. The car is two years old and with only 12000 miles. We don't go on extensive trips. Mostly drive around town, some highway driving. The servicing was done at dealer at about 6500 miles, they also did something for a "software" recall. And they indicated the next servicing due as 16000 miles. I'm reading some horror stories online, as when there's a problem Hyundai tries to get out of doing the work under their 10 yr warranty. Never, ever had a car that "might need a new engine" (dealer's words) after 12000 miles. Unsafe! Not sure I even trust a "new engine."
The contact owns a 2020 Hyundai Kona. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The contact drove to her destination and while shifting the vehicle into park (P), the vehicle was shaking violently. The contact drove the vehicle to an independent mechanic who determined that the engine was losing compression and referred the contact to a dealer. The contact drove the vehicle for several weeks more due to scheduling at the dealer. The contact observed that the vehicle was consuming oil at an excessive rate. The contact stated that the check engine warning light was constantly illuminated, and the vehicle was intermittently stalling. The contact drove the vehicle to a dealer who determined that the cam shaft and timing belt needed to be replaced. The vehicle was repaired. The contact retrieved the vehicle and the failure reoccurred. The contact stated that the vehicle was stalling, and the check engine warning light was constantly illuminated. The contact returned the vehicle to the same dealer who diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact had the vehicle towed to an independent mechanic who diagnosed and determined that the piston oil rings in engine cylinder #3 were cracked and damaged the cylinder and the engine. The vehicle was not repaired. The contact was notified by the independent mechanic of NHTSA Campaign Number: 21V301000 (Engine). The contact contacted the manufacturer and was informed that the VIN was not included. The failure mileage was approximately 104,000.
The contact owns a 2020 Hyundai Kona. The contact stated while starting the vehicle, she heard an abnormal sound coming from the vehicle. The contact than noticed that the checking engine warning light was illuminated. The contact stated while driving 45 MPH, the vehicle lost motive power and the oil warning light flashed twice on the instrument panel. The contact was able to pull into a service station and had the vehicle towed to the dealer to be diagnosed. The contact was informed that whenever the last oil change was performed, the drain cap was not replaced, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The contact was informed that the failure was not similar to the failure listed in NHTSA Campaign Number: 21V301000 (Engine). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,000.
My driver's side door would not unlock, either electrically, or mechanically today. I was in the car and could not exit. I'm 70 years old and a big guy. crawling over the console in a Kona to get out of the passenger side was a struggle. Took it to the dealer who said, yea, this is common. Question is, why is this not a safety recall? Had I been in an accident, the first responders would have to waste time to break open the door. If you are taking someone to an emergency room, you can't get out when you get there. This issue just randomly happened. Note the technician said this is very common, happening to all the Hyundais. He said a latch mechanism was failing. Web search shows it is not limited to the driver door.
After driving the car for several hours, I arrived at my destination and as I was parking the vehicle, it would not move when put in reverse. I received a message on the dashboard that said, “transmission problem detected.” I had the car towed the nearest Hyundai dealer. They diagnosed the issue as a transmission failure. They ordered and replaced the transmission with a rebuilt unit under warranty. I picked up the vehicle approximately 3 weeks later when the repair was completed. I drove the vehicle for 1 week before a similar problem occurred. While driving the vehicle, I received a warning message on the dashboard and the vehicle stopped on the road. The symptom of this subsequent failure was that the vehicle could not go over 2-3 mph. I had the vehicle towed to the nearest Hyundai dealer approximately 10 days ago. It is currently sitting in the dealer's lot waiting for them to "get around to check it".
The contact owns a 2020 Hyundai Kona. The contact stated that on several occasion while driving at various speeds or coming to a stop, the vehicle stalled and lost motive power. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to a local dealer to be serviced under TSB 22-01-043H (Engine Monitoring Logic) and the mechanic was made aware of the failure; however, the failure could not be duplicated. The contact stated that the failure was recurring and that the Forward Collision Avoidance warning light was illuminated without any vehicles nearby. The contact stated that the vehicle was then taken to an independent mechanic, where it was diagnosed that the camshaft sensor and exhaust sensor needed to be replaced. The vehicle was taken to a second independent mechanic, who confirmed the diagnosis. The vehicle was then taken to Big Star Hyundai (18100 Gulf Fwy a, Friendswood, TX 77546), where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.
My vehicle has a damaged cylinder bore due to the safety recall about the Hyundai 2020 Kona Piston problem. My engine light keeps going on and off… My issue is that Hyundai has caused the defect and my vehicle is on verge of breakdown, the problem I have is that they can only fit my car in for service in a months time…so I have to drive for another month with a possibility of breakdown.
Letter below was sent to Hyundai corporate 7 Feb 22. They replied I should work with my Dealership to resolve the issue. Dealership cannot duplicate the fault. Vehicle has 7 speed DCT and currently has about 40k miles. "SUBJECT: 2020 Hyundai Kona DCT disengages and/or makes loud banging noise upon normal acceleration from standing stop. Occurrence is random but more prevalent in warm weather. ISSUE: While our Kona has been a mostly faithful servant over the last 17 months, including a trip from Florida to Oregon and back, it still, at random times, will violently disengage the 1st gear clutch, sometimes with a very loud 'bang.' Local Dealership mechanics cannot duplicate the fault, so what can be done? OPINION: For my wife in particular, this is a Safety Issue. When you step on the gas and the car begins moving forward but then BANG! and it coasts, bad things can happen. Like when you are trying to move out into fast moving traffic? The last time our Kona did this to me a couple weeks ago, the ‘BANG’ shook the car as violently as a collision, and I reflexively looked in the rearview mirror expecting to see an oil slick behind me. But nothing further happened and the car drove normally afterwards. Very disconcerting. NOTES: Don't get me wrong here. We like Hyundai vehicles and have owned two Sonatas, one Elantra, one Sante Fe and now, a Kona over the last 10 years. I love the' zip' from the Kona turbocharged 1.6ltr ‘mouse motor,’ the mileage is very good, and fit and finish are excellent. This is our vehicle of choice for all local trips and some longer ones." Help! Are there other owners in the same boat as I am? Is a recall pending?
2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO OIL CONSUMPTION SAFETY RECALL. THE CONSUMER STATED THE ENGINE WOULD MAKE A TAPPING SOUND. A MALFUCNTION LIGHT ILLUMINATED. THE CONSUMER STATED THE VEHICLE WAS OUT OF OIL. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE CONSUMER TO DRIVE THE VEHICLE 1,000 MILES THEN RETURN IT.
2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-301. THE CONSUMER STATED THE VEHICLE FAILED AS DESCRIBED IN SAFETY RECALL 21V-301. THE DEALER REFUSED TO HONOR THE RECALL AND REPAIR THE VEHICLE.
...three times in one week (twice with me, and once with my wife), while driving in traffic the engine shut down completely, and we had to coast off the road to restart the engine...could easily have been deadly...I have tried to contact my dealer, but continually on hold...have left message for call back...afraid to drive car...
Came off the frwy and stopped and once I got back and accelerated the car began to make metal grinding sound from the engine drove immediately to the dealership that was less then quarter of a mile away. I left it over night and was told the next day it was not safe to drive at all and there was no loaner cars or rental service. 5 days later a loaner was provided. There was no warning light or alert sound for me to know there was something wrong. The car could had stopped on the frwy and caused a major accident. The dealership determined the short block needed to replaced and took action to have it covered under warranty. The car had 13,500 miles on it at the time and 30 days later a new short block was installed and completed with no extra warranty.
Felt shudder and felt like transmission not catching, later a “ping” sound, then sounded like something dropped or hit (though didn’t see anything in front of me when driving) and then didn’t look behind as on interstate. Then the oil and engine lights and one other came on and the car lost power.
2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER DUE TO A NOTICEABLE LEAK AND TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DID NOT PERFORM THE RECALL STATING THE VEHICLE PASSED THE TEST THEREFORE, DID NOT NEED TO BE REPAIRED. THE CONSUMER WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE.
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle lost motive power. The vehicle was taken to the dealer and the dealer performed an oil change and oil consumption test after every thousand miles on three separate occasions. The first time the vehicle consumed half a quart of oil. The second and third times, the vehicle consumed a quart of oil. The dealer informed the contact that the vehicle had passed the engine vibration test and the recall was not repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 12,448.
I was getting onto the highway the other night and all of a sudden my whole instrument panel went completely black, speed,rpm, fuel level, and water temperature were not registering on the panel. I tested my turn signals and noticed those weren’t working as well. I also lost my lane keep assist in the process. I pulled off to a safe spot turned the car off, let it sit for 5 minutes. Turned it back on and the instrument panel was still black and nothing was reading. I shut the vehicle off for 20 minutes locked/unlocked the car. Started the car back up and the instrument panel came back on but now have the check engine light on. The check engine light had never been on prior to this incident. I have reached out to Hyundai USA as well to find a solution to the issue.
The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000(ENGINE). The contact stated that while driving at 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to hesitate and the check engine light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer. The dealer confirmed that the failure was linked to the recall; however, the parts for the repair were not yet available. The manufacturer had also been notified of the recall and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.
The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty was replaced. The contact was informed that the repairs would be performed several months later. The vehicle was included in NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was 11,000.
The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated while accelerating. Additionally, the brakes were making abnormal squeaking sounds. The vehicle was taken to the dealer and the dealer performed an engine inspection test and the brake pads were replaced. However, the dealer informed the contact that it was safe to drive the vehicle with the steering wheel making abnormal noise. The manufacturer was made aware of the failure and opened a case and informed the contact that the Piston Noise Sensing System software for the recall was available for update. The failure mileage was approximately 17,000.
The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the dealer informed the contact that they were overbooked and could only schedule the recall repair in late October. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from under the hood. The contact was unsure whether a warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The contact also stated that whenever the vehicle was overheating, the vehicle shuttered violently while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and informed the contact that they could only complete the recall repair in 19 days. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-301.
Engine light and engine shaking/sputtering on 8/27/2021 and car stalled out while on interstate at 55 mph. Car taken to Alexandria Hyundai on 8/30. Test confirmed that car failed engine piston test and was told that engine would be replaced. Call to Hyundai Corporation (case #18719921) on 10/7/2021 reveals that request by dealer for engine to be approved for replacement is "pending." It is now 10/11/2021 and car has not been repaired. I think 6 weeks and counting to remedy issue per recall now approaches "failed to remedy the defect within a reasonable time" and dealer should make repair/replacement a priority or replace vehicle at no cost as it only has 14k miles and is less than 1 year old (purchased on 5/31/2020).
The contact owns a 2020 Hyundai Kona. The contact’s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact’s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awaiting a diagnostic test. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 18,000.
This vehicle was under recall by Hyundai ( campaign 203 ) For defective piston oil ring. Since day one of owning the vehicle I would notice oil level low by at least a 1/2 quart ( I would top off). After Several trips to the dealer they installed software to detect vibration and it passed . So they said just run it until it dies only then we can replace the engine . Hyundai has since removed car from recall lookup list. Went to 2nd dealer and I'm going through a oil consumption test . They found it uses .4 to .5 quarts ( 2 more tests due) . They say this is normal and they probably will not be able to fix the excessive oil consumption . I have a 2020 Kona with 10,000 miles that can't make it through the oil change cycle with out using oil the oil . I don't know what to do at this point Hyundai is not Honoring the recall . They are trying every trick in the book to avoid their obligations.
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, there were clicking noises heard. The vehicle was taken to the dealer for the recall repair. The dealer performed an oil consumption test after 1,000 miles on two separate occasions and diagnosed that the vehicle was consuming an excessive amount of engine oil. In the first oil consumption test, it was found that the vehicle had consumed 3 quarts of oil after 1,000 miles. The second oil consumption test found that the vehicle had consumed 2 quarts of oil after 1,000 miles. The vehicle was not repaired, and the dealer informed the contact that the manufacturer wanted a third oil consumption test after 1,000 miles before the recall would be repaired. The failure mileage was approximately 9,000.
2020 Hyundai KONA. CONSUMER WRITES IN REGARDS TO BATTERY DEFECT. THE CONSUMER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR,
The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
I found the shark fin cover of antenna located on rear roof area was no longer there exposing the antenna and base to the elements. There appeared to be no damage surounding the area to show how cover might have come off. I have not taken the vehicle through any automated car washes and have not been in any accidents. I took the vehicle to the dealership to see if the warrantee would cover replacement but they determined that it was theft. I am wondering if this is a common problem for other Kona owners.
My vehicle completely died while driving. It was as if I was pressing the gas pedal and I had run out of gas but I had a full tank. Electronics were fine however the engine was extremely hot beyond normal operating temperature with the engine and oil light flashing on and off. The sad part is I just had this vehicle inspected by Hyundai.
Hyundai is not being proactive in addressing this recall. My car has less than 10,500 miles and is already losing oil. I am afraid to drive this vehicle! PLEASE HELP!
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated while driving at an undisclosed speed, the vehicle stalled on three separate occasions. The vehicle was towed to the dealer. The tow truck driver had inspected the vehicle and informed the contact that there was no oil in the engine. The dealer was made aware of the failure but informed the contact that there was no remedy available. The vehicle was not diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 20,500.
June 25th I noticed a knocking sound on my vehicle. On June 28th I was driving and noticed the knocking sound and was unable to accelerate. I had to exit immediately. The engine shut off and I was unable to restart my car. I waited a few minutes and checked the oil. The engine was smoking and the oil was bone dry. I then got some oil and put it in the car but the vehicle would not start. I had to get it towed to the dealership on Tuesday, June 29th. I was then told that it wasn't the recall although my car did everything listed on the recall except catch on fire. The dealership is saying there is too much oil in the intake. They are giving me the run around and will not return my calls. I have to physically go up to the dealership in order to get feedback. They only tell me that they do not know when I call them.
I was told not to drive this vehicle due to risk of crash and or fire. I have contacted Hyundai for 5 weeks and have gotten nowhere. I need this vehicle to drive to Florida from New Mexico on August 18,2021. I have made 37 calls to Hyundai with zero results. I have no other vehicle to drive. Please help. Thank you.
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the of the issue and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Accident due to recall
The contact owns a 2020 Hyundai Kona. The contact stated while driving 35 mph, the check engine warning light illuminated. The contact continued to drive to the residence. The warning light remained illuminated, and the vehicle was taken to the local dealer to be diagnosed. the contact was informed that the oil level was very low. The engine oil was topped off. The contact left the dealer and while driving at an undisclosed speed, the vehicle lost motive power and stalled several times with the check engine warning light illuminated. The vehicle was taken back to the local dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 12,000.
The malfunction light came on. Called Hyundai Service center the next day. Told they could not get me in for 2 weeks. Called service dept again the next day bc the vehicle was stalling. Service looked at car quickly the next day. I was told engine needed oil, he put some in and let me go. Right after leaving, light went back on and car was stalling. Called again and finally got them to look at it 2 days later. I was told it needed a new engine and it will take 3-4 months to get an engine. I was accused of driving without oil in the car. Not true. A couple of days later I received a recall notice explaining the exact thing that happened to my vehicle. The recall was issued on April 28 so the dealer must have known about it and never told me. They let me drive away in a vehicle that could catch on fire and had a recall on it. I do not have a loaner car bc supposedly they don’t have one. Service Manager was very rude and the general manager was too. I’ve called twice for a loaner and was never called back. My car is 1 year old, has 12,000 miles on it and they inspected and passed it one month prior to the malfunction light going on. I had to beg the service manager to look at my car bc I was scared to drive it. Burdick Hyundai in Cicero,NY should not be allowed to operate if they are ok with their customers driving a recalled vehicle that can catch on fire. Very scary!
Car is 1 years old, just over 4600 miles on it. . Over the past month, vehicle stalled 4 times, twice while slowing to a stop during traffic on the freeway, on different days. Thankfully the car started back up again, as I was In the middle lanes both times. Then stalled again once more after each freeway stall, also coming to a stop. Vehicle also seems to be using a lot of engine oil. Started getting dashboard messages needing service. Then a few days after the car stalled for the fourth time, my engine light came on. So I had my car towed to the dealership for service on 6/24/2021. I really feel this is a safety concern, I don't know what I would have done if the car did not restart while I was on the freeway. I could have had my 4 year old niece with me. Only warning light, was the engine light and dashboard said I needed service. Car is currently still in the shop, but they called me today and said the diagnostic shows a CVT (something) insulator failed and they have ordered the part.
After taking my vehicle for an oil change, I had to fill the engine with 1 1/2 quarts of oil less than a month after. I took a trip that was less than 1000 miles and had to add 2 1/2 quarts of oil. I took my vehicle into the dealership and explained the issue which turned out that there was a recall. They put me into a loaner because I refuse to drive a vehicle that could potentially cause harm to myself or my family. I then called Hyundai. The acknowledged the recall and provided me with a case number {18373693}. Was told someone would call me in 10 days. To date no one has called me. Was told I had a case manager which turned out to not be true. I am beyond livid! I'm paying for a vehicle I cannot even drive. Something needs to be done.
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at 60 MPH, the vehicle started to lag while depressing the accelerator pedal with several unknown warning lights illuminated. Upon restart of the vehicle, the contact drove slowly back to her home where several warning lights illuminated again on the instrument. The vehicle was driven to a local dealer where it remained since the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 11,000. Parts distribution disconnect.
My Car Has Had Problems With The Starter It Would Not Start At Times My Car Has Been Checked By Priority Acura On They My Starter Needed To Be Replaced At At Times My Car Has Trouble Picking Up Speed Consumer stated vehicle was diagnosed in June 8th, 2021. Today different issues occurring all windows not down at the same time and when 2 are down the car shakes.
The contact owns a 2020 Hyundai Kona. The contact stated while driving at 20 MPH, the AEB system inadvertently engaged causing the vehicle to decelerate and accelerate on its own. As a result, the contact lost control of the vehicle and crashed into another vehicle. The air bags did not deploy. The contact stated several warning lights were illuminated and there was smoke coming from the hood. The contact sustained injuries on the neck and shoulder but did not seek medical assistance at the time. A police report was filed. The vehicle was towed to a tow lot, then to the dealer but was not diagnosed nor repaired. The manufacturer was made aware of the failure and did not provide assistance. The approximate failure mileage was 16,000. Vehicle is a lease. Consumer had numerous issues.
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.