2024 Hyundai Kona Complaint Log

On two separate occasions while in drive and accelerating, the car display indicated an “engine has been turned off, move to park” error. The car automatically went into neutral and I lost all control of acceleration until I came to a full stop, put it in park, and turned off the car.

- While driving, everything electrical turned off (engine stayed on) for approximately 3 seconds including headlights, navigation, dashboard containing speed, music, etc. - This occurrence happened during the daytime, so there was no danger; however this has also happened to me at night a year ago, causing me to lose all vision at 40 MPH which was a major safety risk. - This problem has occurred with others [XXX] ) and Hyundai has not acknowledged it or been able to reproduce it, simply returning the vehicle to people who bring it in. - My vehicle has not been inspected, as from others' experiences it sounds like this issue does not register as an error code and would be a waste of time with no action from Hyundai. - There are no other issues with my vehicle in terms of warning lights or messages. I have frequent oil changes and have only driven this car 6,000 miles. It was bought brand new in 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Much like in the NHTSA bulletin concerning 2024-25 Hyundai's Santa Fe, Santa Cruz, and Tuscan, my 2024 Hyundai Kona SEL has a glitching/flashing infotainment screen. Perhaps it is due to the Coaxial shield as in the bulletin for other same model years Hyundais. The screen flickers and the pace at which it flickers and becomes static-y increases, and eventually turns all snowy and sometimes goes blank. A simple pushing of the reset button does not fix the issue. It is distracting, and dangerous, especially if one is relying on the maps for guidance, because there is no way to get the screen to stop the glitching when it occurs. But, it is very random when it happens. Maybe once out of every 10 drives. Seems to be an issue with other drivers with the same 2024 Hyundai Kona.

The contact owns a 2024 Hyundai Kona. The contact stated that while the vehicle was parked and turned off, the vehicle failed to restart. There was no warning light illuminated. The vehicle was jumpstarted by AAA Roadside Assistance to start the vehicle. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact replaced the battery. The manufacturer was made aware of the failure. The failure mileage was approximately 13,200.

The contact owns a 2024 Hyundai Kona. The contact stated while driving approximately 65 MPH, the sunroof glass panel shattered unexpectedly with a loud pop. Upon further inspection, the contact noticed that the remaining fractured sunroof glass panel was bowed outward. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

Approaching stop sign and tried to break and the breaks failed causing an accident and the vehicle to go into a ditch. Witness reported seeing my break lights but the vehicle did not slow down at all even when the break was pushed to the floor.

Screen in the car that shows the view of the backup camera. Unable to see when backing up. It is under warranty but the service center after mulitple attempts has not been able to fix it. Yes No, it just went out. Went out back in September of 2025.

While at a light, the auto stop/start kicked on but when it was time to start driving again and I pressed the gas pedal, the car would not move. There was a long beep and then the check battery icon and an alert came on my dash board stating “Auto Stop is Off. Shift to P or N and start engine manually.” When I turned off the ignition and restarted the car, the alert went off but two additional icons showed up on my dash board- check engine and check oil. Then my steering wheel locked up and I could not press on the breaks or gas pedal. I could not operate my car for more than 30 minutes.

My family got in a accident on this recall of loss of power on the high way making the car crash into a wall... 8/16/25 3:06 pm in Duval county Jacksonville,FL Something needs to be done about this my kids have gotten hurt

the car loss power and shut completely off and ran into the wall with my sister and my child in there on the interstate can I please get help about this matter it could've been worse where i could've lost them forever. I don't want this to happen to nobody else they cars know about these malfunctions and still but these cars on the market for accidents to happen. Please something needs to be done about this.

Woke up and battery was dead. Car about one year old, no warnings about battery level through Bluelink or any onboard monitoring system. Dealer says dead battery is normal. Tons of issues online relating to dead batteries in new Konas

The dashboard lights, HUD and exterior lights all have been turning off for 4-5 seconds every 6-8 weeks for the last 14-15 months. The brake and accelerometer remain active but because of the situation it presents every time, all that can be done is stray straight and try to look for a safe lane change.

5 minutes into my drive my the whole dashboard (speedometer and music screen) all went black, & my headlights went out. this lasted for about 3 seconds. not sure what happened or why but not something that should happen with such a new car.

The window on the drivers, passenger side. Yes it could be inspected. Fingers caught in the area where the window goes into the door at the bottom, 2 and a half year old child in car seat next to window. This is the first time it happened. she does not ride in the car often. I have not contacted the dealership Yet. No others have been contacted yet. The window went down and the child was screaming with her fingers caught. UNKNOWN.

Multiple people I know with 2024 Hyundai Kona AWD cars are having the same problem around 10k or so miles. The AWD is locking up. Car feels like rear wheels are slipping when turning and accelerating out of a full or partial stop. This is a widespread problem on this model and I am very surprised it is not a recall yet. Many drivers are having coupler or entire rear differential replaced on their cars-some less than 1 year old, or about 1 year old.

A few different days over the past few months. Driving heated seats stopped working. Check engine warning light on intermittently. Key fob not working. Multiple error codes stored in system cleared by dealer. shut down the car screen has stayed on. AC light has stayed on when car is off. Screen has turned off “check you back seat” upon leaving the car heard the engine still on 3x. At the gas station turned off the car, miles to zero reading 5, P park stays on, odometer reading on. As tank filling miles to zero rapidly increased from 5 to 300. I have a video of this. Been in for service multiple times. Presently at the dealer. They r unable to replicate this. They do not seem concerned about this. I feel it is a safety and operational concern. Prefer by car not be communicating even with itself while I’m pumping gas. They want me to pick up the car. I do not wish to. I have asked if miles to zero reading is supposed to increase real time I would like to see this is the manual or other documentation. Otherwise I feel it is a huge safety risk to have my car not shut down when I ask it to. What’s to say it won’t shut down while I’m driving 75mph on the freeway? Thank you

While driving the vehicle the digital dashboard for the RPM's and Speedometer, infotainment center, accent lighting and all exterior lighting including tail lamps, head lights, turn signals and marker lights all powered off for approximately 2-3 seconds. During this time, the engine continued to run as if nothing had occurred. After the 2-3 seconds all affected systems that shut down turned back on and continued as if nothing had occurred. Even Apple carplay had no signal reconnection time, almost like it was never disconnected in the first place. This issue appears to just shut down all outward lighting/indicator lamps and then power back up. This issue has repeated itself on 5 separate occasions over the course of the last 3 days. Took it to a dealer on the 4th day (today, March 6th), and they could not get the issue to replicate despite driving for 30 miles and having it for 3 or so hours under their care. No codes were logged, no indicator lamps showed an issue and no erratic driving or lasting effects of the power blip. Outside of the dealership this issue has not been inspected further. A contact was made with Hyundai USA in attempt to address this safety issue. No reply has been received since submitting yesterday afternoon. This issue has happened during the day as well but given the lighting conditions is not as dangerous as losing all head lamps or tail lamps at night where the driver or other drivers may be affected as they travel about the roadways in the case of merging on and off of a highway or being able to see any animals that run into the roadway.

On Monday [XXX] I was driving home from work going 45 mph when my forward collision warning came on and the car stopped. However, there was no one in front of me. This was extremely dangerous and if there was a car behind me I could have been hit. I am extremely scared to drive this car. I had it towed to Lynne’s Hyundai in Bloomfield NJ. They said their computer could not find an issue so had nothing to fix and asked me to pick up the car. However, after what I experienced I refused and called corporate Hyundai. They told me my safety was their number one priority and they would resolve this for me. However, after they spoke to the dealership they said they could not duplicate the problem so nothing could be done. I gave numerous solutions that would make me happy but none were taken. I now have a car I am literally scared to death to drive and had another malfunction with the front sensor yesterday where it told me the car in front of me was pulling away but it was stopped. The vehicle is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The cars battery drains to the point that it will not start or allow entry into the vehicle. This happens when vehicle is sitting and not running. All lights, screens, etc. are off when this happens also

Twice my car wouldn't come on at all. The first time they put a new battery in even though I had it only 2 weeks and it's a 2024. The second time was today. The engine would not come on. My inside lights were blinking but the car wouldn't start. The lights went out on the inside but when I went outside the car, my outside light were blinking real fast. This lasted for about 15 minutes and then they went dead. The whole car was dead and had to be towed to the dealership.

See attached document for complaint.

The suspension its really soft i dont feel safe driving on the freeway, the engine its 10000 miles its knoking already ,leather seats leather its coming out already transmission hits really hard all the plastic paint body panels around looks like it have dents on the plastic already

-The right knuckle sheared upon wheel impact with a curb at approximately 35 mph. At the time the vehicle was pushed northward by 46mph gust as the driver attempted a left hand turn onto a westbound lane from a northbound road. The part is still attached to the vehicle which is currently at the collision repair center. -Failure of the part left the driver stranded and the vehicle unmovable making it a traffic hazard. -Both the tow truck driver and the policeman who called him looked at the part and expressed they had never seen that failure before. No technical inspection of the component has taken place. A retired mechanical engineer who used to perform tests at Eaton Corporation looked at the pictures and the details of the accident and indicated that the part should have survived such an impact. -No symptoms were noticed prior to this failure.

The contact owns a 2024 Hyundai Kona. The contact stated that the vehicle was equipped with alarms set to sound off and send a text notification when the vehicle was accessed without the key, key fob, or remote access being activated. Later, the vehicle began displaying additional electrical issues. The contact stated that the instrument panel would illuminate intermittently and display different warnings and systems being activated; however, the contact was unable to recall what the lights that were displayed. While driving on a forked road, the Lane Assist feature prevented the vehicle from being able to veer left, keeping the vehicle driving straight. The contact used excessive force to steer the vehicle to veer towards the left. The vehicle was taken to the dealer, who was unable to diagnose the cause of the failure. The vehicle was not repaired for any electrical failures. The contact received notice of a recall for the software regarding the Theft Prevention system, needing a software update. The vehicle was returned to the dealer, and the remedy was completed. While attempting to accelerate after being idle at a red light, the vehicle failed to accelerate as intended. The contact turned off the vehicle, waited for a while, and then restarted the vehicle, at which time the contact was able to continue driving. Several unknown warning lights were illuminated. The vehicle was returned to the dealer, who diagnosed that the software update caused the battery to drain quickly. The battery was replaced. The manufacturer was made aware of the failure. The manufacturer opened two cases for the failures. The failure mileage was approximately 9,500.

7 months old Kona with 700 miles on it. Woke up one morning with a "Totally" dead battery. The internet is full of incidents such as mine--new Konas with dead batteries. The dealer could not give me a service date until one month later. Car is still at the dealer...

The contact owns a 2024 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the engine shut off message displayed. The vehicle was able to restart. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.

The contact owns a 2024 Hyundai Kona. The contact was away from the residence for several weeks, and after returning, while attempting to start the vehicle, the vehicle failed to start. The contact called for Roadside Service who was also unable to start the vehicle. The contact had the vehicle towed to a local dealer. The dealer determined that the battery had failed and needed to be replaced, along with the battery terminals and electrical wiring harnesses. The vehicle was repaired. The contact stated that the vehicle had started to exhibit electrical failures. The contact stated that while starting the vehicle, the instrument cluster failed to boot up properly. Additionally, the contact became aware that the fan was blowing air independently. The contact had taken the vehicle to another dealer. The contact was advised by the dealer that the vehicle needed to remain at the dealer for a week for further testing. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 941.

while traveling from MN to KY on the interstate on two separate occasions the vehicle suddenly applied the brakes at Highway speeds around of 80mph. There was nothing Infront of me on either occasion. Then the next day it did it again at highway speed. Then I was driving on a mountain road in the smokies and it gave me a message that the front camera was blocked, and it was turning off the safety braking etc, I stopped when I could and took pictures there was nothing blocking the camera. I had a similar problem in March of this year which is documented by Hyundai Customer service as the Dealership told me that they could do nothing to help me.

Car will restart after it is turned off and left for awhile. Transmission will jerk hard while in gear and driving.

Upon leaving the City, I attempted to accelerate and my car did not respond. I smelled Exhaust Gas fumes faintly. I heard the warning chimes approximately 4 times, but did not see any warning light. I coasted to a stop a few hundred feet where I could get off road. I pushed the Engine off button and waited a few seconds, then I restarted the car and proceeded like it never happened. This could have caused serious problem if I had been on a freeway, Tunnel, or Bridge. I took the car to the Dealership Service Department the next day, and they checked it out with nothing showing up. My Incident seems like the faulty EGR Valve with poor solder connections: NHTSA Recall No. : 24V-308 Manufacturer Recall No. : 260, but my Vehicle was not Included in this Recall.

Repeated error warning (daily) citing the following message "Shifter System malfunction! Service immediately", been happening since approximately mile 1500. Photos taken and car sent to Freehold Hyundai and Route 1 Hyundai for servicing. Service center at Route 1 Hyundai cites a complex issue with no further updates (dropped on May 9, 2024).

When operating the vehicle, all the electrical systems will just cut power for 1-2 seconds. The infotainment, gauges, and headlights will all go completely black, speakers will stop, everything. All electrical power cuts. This happens when driving the car, day or night and happened now 6 times in the last few months. Hyundai dealers say nothing is wrong. If driving at night, it will cause no visibility of the road since the headlights and taillights turn off when this happens. Numerous people are experiencing this issue with the same model and getting told nothing is wrong. Safety is HUGELY at risk as this can cause an accident very quickly with no visibility with the car going dark. The vehicle has been taken to the dealer several times with no luck of tracking down the problem. No warning lights, fault codes, or messages are associated with this issue with the vehicle either.

The contact owns a 2024 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V901000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

I bought the 2024 Kona N Line in January of 2024. It had 64 miles on it. At 1,149 miles, an alert from BlueLink stated that a code showed up, stating engine, power train issue. I contacted my local Hyundai dealership, the one I bought the Kona from, and bought it in. The service department stated that they cannot fix it because it was a DTC Code error, and that since the check engine light wasn't on, I was stuck. I brought the vehicle in 2 more times after that. The vehicle would idle high when in park, the engine would Rev up at odd times, even while driving, like I was ramming my foot down on the gas peddle, which I was not. Also, while traveling up hill, the engine seemed to catch and want to shut off before catching itself. It would idle high while doing that as well. I'm at a loss on what else to do.

I was stopped at a stoplight about to get on the highway to go to work when my headlights turned off, music turned off, infotainment & cluster screen turned off, & all the backlit buttons went dark. Approximately 2-3 seconds later, everything turned back on as if nothing happened. The engine did not stop running. It was like all electrical to the car got turned off for a couple seconds. I was so glad that it didn’t happen while I was on the highway going 70mph. There are so many other people who have a 2024 Kona & have experienced the same thing per Reddit forums & Facebook groups. Luckily I have only had the one occurrence & it was within the first 500 miles (less than a month!) of owning my car. I now have 14k miles on it, but so many other people are having the same issues & it’s terrifying. What if this issue were to happen at night with poor lighting in a construction zone? Hyundai doesn’t seem to know what the issue is & has no fix for it. I have not taken my car in to be looked at because it’s a total waste of time with the many reports of others who have taken the car back to the dealership for them to run diagnostics & there be nothing found wrong with it.

I was driving at night and my passenger was trying to pull up the maps on the touchscreen dash and the headlights shut off and the whole dash including the speedometer and rpm Guage shut off for less than 10 seconds it all went off and came back on on its own.

The contact owns a 2024 Hyundai Kona. The contact stated that while driving approximately 35 MPH, the vehicle lost motive power and stalled. The vehicle was immediately restarted and operated normally. During the failure, the check engine warning light was illuminated. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The VIN was not available. The failure mileage was 175.

The contact owns a 2024 Hyundai Kona. The contact stated while driving approximately 40 MPH and following a right curve in the roadway, the message "Unit will Turn off" was displayed. The contact was unable to read the rest of the message. The contact stated that the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed and stalled. The contact was able to pull over and after several attempts the vehicle restarted. The contact stated that she drove the vehicle directly to a local dealer. The vehicle was diagnosed by the dealer, and it was determined that the ECM and computer needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the key fob was not opening the door locks and that the vehicle was not starting occasionally. The contact returned the vehicle to the same dealer. The contact stated that the ignition system and key fobs were replaced and that the HVA and the interior antenna #1 were replaced. The vehicle was repaired, however, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 5,897.