There are 52 stored owner reports matching the visibility & wipers leading-label group for the 2021 Hyundai Palisade in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
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Loaded 50 of 52 matching reports. This is a limited sample of up to 50 reports, ordered by incident date when available, not the complete group. The list controls page through the loaded reports only.
Open the full vehicle complaint log (all categories)Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age.
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582.
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the sunroof glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
While driving down the interstate heard a loud sound, sounding like a shot gun. Looked and the sunroof shattered. Immediately took it into the dealership and they determined it was not hit by anything and they have been seeing a rise of this happening. They are fixing under warranty and had to give me rental car because they don’t know how long it will take. It was extremely scary and thankfully my sunroof cover was closed. I can easily see this causing a car accident.
We have had the car towed twice to and from the dealer to fix the problem and they are telling us the parts are on back order and they cant fix the car but they put in in the system that it has been fixed. This is Colorado Spring time the weather can do anything here this time of year the car is not safe to drive but the dealer told my wife they will not give her a loaner car so she is being forest to drive a unsafe car.
Windshield cracks under normal highway driving condition. Smaller rocks coming onto windshield are expected under highway driving conditions. Of all the 9 vehicles that I have owned previously none had this issue but with Hyundai Palisade the glass cracked very easily. I have small cracks on my windshield at multiple places and it appears that Hyundai has installed a thin windshield or a windshield not suited for highways in USA. Could NHTSA please investigate this?
The contact owns a 2021 Hyundai Palisade. The contact stated that while her husband was driving approximately 50 MPH, a rock from a truck struck the front windshield and caused the windshield to crack. While parked under a tree, an unknown object struck the front windshield and the windshield shattered. There was a line across the entire windshield. The vehicle was taken to a glass replacement facility where the windshield was replaced but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 68,890.
The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard a noise coming from the windshield. The following day, there was a scratch on the passenger's side lower corner of the windshield, which later became a spider web crack. The windshield was replaced at an auto collision repair shop. The contact stated while driving 30-40 MPH on another occasion, a truck passed the vehicle, and a tiny rock struck the passenger's side lower corner of the windshield, causing a crack on the windshield. The contact stated that the crack later expanded, and the vehicle was taken to the dealer, where the windshield was replaced; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 11,000.
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Additionally, the contact stated that the passenger's door failed to unlock as needed. The contact stated that the failure was intermittent. The failure mileage was unknown. Parts distribution disconnect.
Windshield on 2021 Palisade cracks easily i had two cracks developed within 3 days of each other. Cracks easily developed into a 2 feet crack
The sunroof wind guard arms broke and are preventing sunroof from shutting allowing elements from the exterior such as rain to get into the cabin. The dealer is aware of the issue, and has taped the sunroof as a remedy until parts come in as they are on backorder. The car alerts every time the ignition is turned off and beeps a couple times.
Cracked windshiled, Unknown
While driving down the highway a truck in front of me slings a rock into my windshield. Watched this small crack run all the way across my windshield shortly after. These windshields are too fragile. I have never experienced this with any other vehicle I have owned.
On June 13 I was driving on the interstate when a pebble was kicked up and hit my windshield. I exited as soon as I was able to and checked for any damage on my windshield. At that time I did not see any chips or damage. On June 14, I was in the process of cleaning out my car when I looked up at my windshield and saw about a 24 inch crack going across my windshield from the top corner all the way down to the middle. This is the second chip that I have had to have repaired or replaced and I’ve never had this much issues with a windshield. Safelite said that it is unrepairable and in order to get it replaced will cost around $2000. I am a teacher and a single mother and an M able to replace it at this time. I noticed that when I did my research that many others have complained about the same windshield issues. There is a class action lawsuit has also been filed by several plaintiffs who have experienced the same windshield issues as me. I have driven the interstate for the last 14 years every day and this is the first time I’ve ever had this big of a crack in my windshield I didn’t even have time to call and have it repaired. Out of curiosity how many complaints do you need to collect about this issue in order for Hyundai to be held responsible and correct this windshield issue?
Windshield has cracked twice in less than one month. Second time the car was not moving ( in parking lot) It appears there are many reports of this happening needs to be a recall. Imagine how easily it would shatter in an accident.
The sunroof (front unit of panoramic sunroofs) exploded into pieces.
The windshield wipers stop/lock with even a small amount of snow on the windshield anywhere in the wiper well (at the bottom, near the hood). Even if it's cleared out very well to start, snow pushed down there by the wipers causes the wipers to stop working entirely, while driving. This is unlike any vehicle I've ever driven in my life; it's incredibly annoying and unsafe.
SERIOUS safety problem with a VERY important VERY needed system called the WINDSHIELD WIPERS!!! THEY ABSOLUTELY SUCK!!!! I driving down the interstate and got stuck under snow, and all of a sudden my wipers just QUIT WORKING!!! I almost hit the cars in front of me!! I coiner see anything. I was later told the reason by a dealer employee… Because as the wipers are traveling in the down stroke, they quite naturally push snow down into the well in which the wipers sit when they are not in use, down where the wiper arms connect to the vehicle, and it doesn't take long to fill that area and pack it with hard wet snow, when this happens, evidently the system senses that there is an obstacle blocking the wiper arms motion, and shuts the system down, apparently so that nothing breaks! So now then I was forced to pull off onto the shoulder of the interstate in the middle of this snowstorm to try to clear the snow from the wiper well! This is a dangerous interstate and was almost hit by passing trucks!! While clearing the well I found here is another problem that comes into play.... the wipers are now stuck partially up, but not enough so that you can fold the arms up to be able to get a scraper or your hand to the area where the snow is now packed into ICE, which is kinda a deep pocket! Now I have learned from UNWANTED experience that you can manually pull the wiper arms up a few inches, which aids in letting you get your fingers in there to try to clear the snow jam, but you have to move quick, because the system is constantly trying to "RESET" itself and comes slamming back down on your fingers about every 30 seconds!!!! It literally took me 20 minutes while dodging semi trucks on i95 to get them working again! Now I'm 5'5" short which does not help at all especially for the passenger side wiper where the snow jam is in the exact middle of the vehicle!!! I felt I was going to be killed that day. This is an absolutely REDICULOUS and DANGEROUS situation to be put in, and H
The car cannot be driven in the snow. The windshield wipers are "recessed" below the hood. While driving in snow when snow gets pushed down the wipers sense the snow and shutdown/lockout. The driver (my spouse) spent 20 minutes trying to remove all snow and was forced to driver without wind shield wipers in a snow storm. It has happened both times the car was driven in the snow.
When there is snow or ice build up under the front wipers that prevents them from going to thier “starting position or offer any resistance the wipers will no longer continue to function. So during snow storms when this occurs the wipers do not work requiring the driver or other occupants to get out sometime even opening the hood due to the large wiper well on the car to clean all residual snow or ice including that under the hinge. This can be extremely dangerous if you need to do this on the side of a road or highway in poor weather like blizzard or heavy snow fall. Please note the wipers still have full and proper range to go up and may have just have gone up. But once they can’t go down they shut down operations I think in order to prevent motor damage of the wiper regardless of the settings on the wiper controls. Hyundai needs to program the i cars to continue to allow wiper operations or trying regardless of the tension and if they can no longer do down stop and wipe up from that point. Lastly if the wipers are shutting down on the instrument control panel the driver should be notified of the wipers discontinuing of operations for thier awareness and not have to guess as to the issue. In all of my years owning and driving vehicles I’ve never experienced this with ford, Chevy, dodge, gmc, etc…. This seems to be an issue and there is a large forums of users complaining of this issue here https://palisadeforums.org/threads/wipers-stopped-working-snow-build-up.444/
Showing 1-20 of 50 loaded complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
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Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.