2023 Hyundai Palisade Complaint Log

The ABS braking problem has not been mentioned to Hyundai or any other company or organization to date as it was just recently experienced. I recently put unscreened millings on the road end of my gravel driveway. When coming to a slow stop before entering the public road I now experience the brake vibration or chattering with deminished braking responce. Fortunately, I have not experienced this while driving on a public road in 35,000 miles.

I was driving home in the evening and we heard a loud explosion then shattered glass. When we pulled over to check, our sun roof had exploded outward.

This has actually happened a few times. That stated, I KNOW I ALWAYS wear my seatbelt because my aunt was killed when she was a teenager (in the late 60's) when she was thrown through the windshield because she wasn't wearing one...so it was DRILLED into us. That stated, most recently last Thursday 8/8, I got in my car, buckled up, backed down my driveway and was 1 house away when my seatbelt came undone. It just like slipped out of the holder. Thankfully, I am in a subdivision so there is no traffic and speeds are slow. This has happened at higher speeds on main roads. It is really concerning that this happens. I don't know when it will happen or what triggers it. It has happened maybe 5 times.

While driving at slow speed I took my foot off the gas and applied pressure to the brake pedal. The brakes did not work properly; the brakes engaged and disengaged multiple times and the car continued to lurch forward almost resulting in a collision. This is a critical failure of the braking system and is extremely unsafe. In this scenario, I could have hit the car in front of me. Had I been approaching an intersection, I could have been in a severe collision. I brought the car to the dealership and they could not replicate the issue. They inspected the vehicle and did not provide any information on what could have caused the issue. No component was identified as the cause of the problem. No warning lamps were on prior to or after the incident. During the incident, I was not looking at my dashboard; I was trying to not hit the vehicle in front of me. The car has under 20,000 miles and has been driven for just over a year.

I was driving about 40mph on a sunny, dry day, and approached a red light. I depressed the brake, and rather than stopping, the brake vibrated and the car continued to coast an additional 2 car lengths. On a second occasion, about 2 months later, I was driving about 25mph on a sunny, dry day, and I came to an intersection. I applied the brake, and again, rather than stopping, the brake vibrated and the car coasted into the intersection. There was a car coming, so I had to honk the horn repeatedly to alert the other driver that my car was not stopping. I took the car to the dealership. They have been unable to reproduce the problem, so they insist that nothing has happened and they want me to take the car back.

When moving over bumpy ground at slow speeds - the brakes don’t latch on properly. The entire vehicle shakes and continues to move forward in a bumpy fashion. Never happened to me in any other car and I drive the same routes everyday. Many people are complaining about it online for the Palisade - and it seems like Hyundai has confirmed the issue but isn’t fixing it or issuing a recall. Please take action!

After about 10000 miles, started to notice a thumping sound then it got progressively worse. The ride started to get rougher and thumps all the time. Dealer verified rear shocks bad and ordered new set. Now at 14000 miles and shocks still on back order. Was told that this is happening all the time and that the replacement shocks are the same as what came on the vehicle. This does not solve the problem.Soon handling will suffer.

At times, when going over bumps, the brake pedal feels hard and hard to push to the floor. Other times, the brake pedal shakes and the vehicle feels as if it is shaking. The vehicle does not stop when brake pressure is applied. At other times the brakes lock up and I skid across pavement. There are never ABS lights on the dash though. I have replicated this issue with a technician in the vehicle. The dealership has documented that they have been able to recreate this issue multiple times. The dealership even replicated the issue in a demo model the sales manager drives. This vehicle is unsafe. I have slid out into oncoming traffic multiple times now. I almost ran into my own home because the brakes would not work. At times, my brakes lock up going over uneven surfaces. The issue occurs frequently in parking lots, where I am afraid to hit a pedestrian. The vehicle drive, other drivers, passengers, and pedestrians are put at risk by this safety issue.

While driving in the rain with the headlights on the moisture got inside the headlights covering the light output and making harder to see at night specially while it rains. Safety visibility concerns and moisture will decrease the life of the headlamps.

Was turning right going down hill the road was slightly bumpy. During the turn it felt like the ABS system kicked in and the car was not slowing down. Also felt like I did not have any control of the vehicle.

Oversensitive abs system, experiencing shaking when going over small bump on road and have to hit brakes hard to stop

While driving to our vacation destination, we head a very loud pop from the roof area. We found a place to pull over and realized that there was a huge hole in our sunroof glass. Nothing hit the car while driving, it just spontaneously exploded upward and shattered the area around it. There was broken glass all over the sunroof area. Nothing had come into contact with it. It just exploded upward and shattered.

Pushing start button vehicle would crank but engine would not start. Had to turn off and restart. No check engine light. I have recently learned that this is happening to other Palisade owners with 23 and 24 model year.

The front passenger seat belt will not retract. This leave the seat belt useless and is a danger to any passenger. I contacted Hyundai to get an appointment weeks ago and tired to follow up this week and still no one has contacted me. This is unacceptable.

Was in traffic on a summer dry day when I went to stop again at a speed under 15 and brakes locked up the steering wheel starting to shake and brakes were pulsating up and down I had to really push down hard and all the way on the brakes and it finally stopped the car. I almost rear ended the car infront of me no lights came on the dash no warning noises

After hitting any size bump my car does not stop, the car starts shaking, and I have to slam on the brake in order to stop. This has happened multiple times, the most recent caused me to almost run a red light and cause and accident. I am reaching out to the dealer today. The car did not show any warning lights on the dashboard.

Leaving parking lot. Approaching Exit to street to turn right. Going slow and applying the brakes. Hit a small crack or pothole in the pavement and the ABS kicks in. Brake shutters when abs occurs, but braking pressure is very light and car almost rolls into intersection. I think I had to quickly release brake and step on brake again to be able to stop the vehicle. It happened very quickly Vehicle is 1 year old. No lamps or codes. Happened again in similar situation. Trying to stop at lower speed. Hit a bump or loose gravel. Abs kicks in and braking pressure is drastically reduce even after getting past the crack or gravel

When applying the brakes at slower speeds the over-sensitive ABS violently activates causing temporary brake loss and shaking of the vehicle. This has been addressed at Hyundai dealership and symptoms were confirmed from the service advisor. I was told that this isn’t normal operation per Hyundai. Regarding another issue. The transmission will shutter combined with 3-5 second delay when up-shifting during acceleration. I was told by Hyundai dealership that is also “normal”. If this is “normal” then why has this concern just started developing. If this is normal, why hasn’t this transmission done it from day one when we purchased the car. We are not happy Hyundai’s attempt to sell us on this falsehood! These are definitely safety concerns and should be addressed.

I was driving over train tracks at about 5 mph when my car wouldn’t brake. I was jamming down on the pedal and that eventually triggered a really aggressive ABS and emergency braking. I came millimeters away from hitting the car in front of me and the whole time it felt like I had zero control of the car and the car just had a mind of its own. Based on what I’ve read online I believe this is a known issue that Hyundai is ignoring.

Under slow speeds and while applying brakes over bumps, the breaks become unresponsive. The car does not react to pushing the brakes pedal. It almost feels like ABS is kicking in but the car does not slow down.

When slowing down from a slow speed the car will begin to shake. This is intermittent.

When pressing the brake pedal over uneven pavement (at low speeds of less than 10 mph) the brake pedal shuddered so harshly I thought I wouldn't be able to stop. The first time this occurred, I was driving over a manhole cover and braking as I was behind a school bus slowing to a stop at a stop sign - I thought I was going to collide with the bus. The second time occurred when turning into a parking lot which was uneven (where the parking lot met the sidewalk). This seems like a significant safety hazard that could cause crashes, injuries and fatalities. Please look into this.

Steering does a loud thud as if you have hit a curb when you are starting to move the car when auto start stop is engaged. does not do it when at speed but does it on every signal stop and go making a turn.

I was slowing down approaching an intersection with cars already at a full stop up ahead. I was braking to slow down in preparation to stop. As I got closer, I drove over railroad tracks and felt the brake pedal begin to vibrate like the automatic emergency braking system kicked in. With my foot still on the brake, the car continued forward without any additional decrease in speed. I pushed my foot down as hard as I could and the car stopped inches from the car in front of me. I’m not sure if me pressing on the brake more even did anything or if some other collision avoidance system in the car stopped it before colliding with the car in front of me. There was beeping and the display switched to show cameras in front of the car, which happens when getting close to something while parking, etc. Luckily I was slowing and not at a high rate of speed. If I had hit the car ahead of me, there would have been damage but not major. What if I was going faster when this occurred? Or if I was braking for a person or bike? Or if it was collision avoidance that actually stopped the car here but I was the first car stopping in the intersection and couldn’t stop.

On 7/26/2024 vehicle in to dealer because warning light coming on if doing 55-65 mph stating front radar blocked, front safety system disabled. Vehicle at that time had 15,488 miles on it. Told dealer warning light does NOT come on while local driving to stores, for gas etc. Dealer said radar module had damage due to "minor collision". Not so, I am [XXX] uses car for local trips mostly. Contacted service manager at dealer--- Conicelli in Conshohocken PA pursuant to procedure to be followed in Warranty booklet, no relief. He tried to push me to make a claim with my auto carrier which I did not. This is a warranty claim not a collision claim. I then contacted Hyundai direct & they also tried to steer me to a auto collision claim. I declined & filed a claim for ADR with the BBB & it is pending. Going on line I see this appears to be a common complaint with the Hyundai radar module. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving in heavy rain, wipers quit. No snow, no ice, just heavy rain. This creates a potential for a fatal incident. Approximately 5 to 10 minutes after quitting and upon turning wipers off and back on, wipers reset and begin to work again.

My 2023 Hyundai Palisade Calligraphy which I bought in July 2023 failed to start in May 2024 inside my house garage. It had an error message of "Check ESC" where ESC stands for electronic stability control. After trying a couple of more times to start it, it completely died. Had it tow to the dealer and after a few days in the dealer, they told me it was a dead battery. The car went from no warnings at all to completely being dead inside my garage. No explanation of why the battery did not warn of any issues or why a "check ESC" warning code was displayed instead of displaying a "low battery" code. A search in the internet shows an unbelievable amount of accounts of these Hyundai Palisades suddenly causing the car to die and an "check ESC" code showing immediately after the car dies down. There has to be issues with these cars bacause this issue seems to be happening very often.

The contact owns a 2023 Hyundai Palisade. The contact stated that while in stop-and-go traffic, the brake pedal was depressed and was abnormally stiff. As a result, the vehicle failed to come to a complete stop and crashed into another vehicle. The "Critical Forward Safety functions are limited" and "Radar blocked." warning messages were displayed on the instrument panel. The air bags did not deploy. A police report was filed and there were no injuries reported. A dealer was contacted and referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that a packet would be mailed and needed to be completed on the incident. The contact was then informed that based on the information in the packet, an investigator may reach out to the contact within six to eight weeks to inspect the vehicle. The vehicle was later taken to a dealer where an inspection was performed however the failure was not determined. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V415000(Service Brakes, Hydraulics). The failure mileage was approximately 3,550.

HI, OUR 2023 HYUNDAI PALISADE 3RD ROW middle SEAT BELT pops open while driving. I have read online this is a very popular issue. Happy Hyundai Oak Lawn Dealer said its 550.00 dollars to fix it and not covered under warrantly. Is there anything that can be done.

Steering locked up while 5 items came across dashboard triggering the red triangle with exclamation! In it. Stopped car shut off for a couple minutes and it seemed to reset but in the last 10 miles driving has happened 5 times 4 driving and 1 on start up and could not get out of parking spot. Each time shut car off and able to reset.Have an appointment on May 28 with dealer. Forum info says corporate has found this this to be loose ground wire. Repair requires removing dashboard. Giving dealership a shot to straighten out. If is there a repeat will be initiating a claim under Lemon Law.

My brakes stop working anytime I drive over lose gravel and brake or over speed bumps. It will vibrate. And skid. I have taken it in 5 times and they said it’s normal I owned 5 cars and none of them are like this.

Anti- lock brakes shutter the whole vehicle at slow speeds Then you have to lock up the brakes to stop the vehicle

I purchased my vehicle from South Point Hyundai in Austin, Texas on [XXX], 2022. Almost immediately after purchase, I began having trouble with the vehicle’s braking system. In essence, the vehicle seems to inappropriately activate its ABS while braking over uneven surfaces (think-parking lots, speed bumps) in dry conditions. I have dashcam videos of at least three examples of this happening (from Aug ‘22 through May ‘24). I took the vehicle to the dealer for repairs that included the braking issue on or about [XXX], 2022, but the dealer claimed they were unable to diagnose and address the braking problem. There were no dash indicators or DTCs that were available. This problem continued to exhibit itself and was a matter of concern to our family, until the braking system’s failure caused a collision with a parking garage access gate arm on [XXX] 2024. This incident has created distress, and substantially impairs my family’s willingness to use the vehicle due to a now established safety hazard. We do not wish to put others in danger for a mechanical failure that we were told was non-existent when we tried to get it fixed in December of 2022. We have also been put in a tough situation because we do not have access to an additional vehicle for use while the problem is diagnosed at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This incident occured on 4-2-2024, while driving to the doctor with my newborn daughter. Our 2023 Hyundai Palisade Limited did not respond/accelerate/move when pressing on the gas pedal. The engine/transmission seemed to malfunction when trying to pull off from a green traffic light. There was loss of power and the palisade would not move. This vehicle was purchased brand new and it is a serious safety concern that the vehicle can malfunction when attempting to accelerate.

The Hyundai Palisade 2023 faces a braking issue when going over an uneven or rough patch on the road. When the brake is depressed, the vehicle does not slow down. The brake vibrates and does not fully engage. Only when pressing the brake very strongly does it engage and bring the vehicle to a stop. Faced this issue a few times with no vehicles in front of time. Once as I was pulling out of a parking lot, I had the same issue and had cars ahead of me. I struggled to bring my car to a halt to avoid colliding with the vehicle in front of me. This is quite dangerous and should be addressed by Hyundai. Upon talking to multiple Palisade owners, they have all consistently faced the same issue. Some of my friends in India say they’ve faced the same issue on smaller size Hyundai SUVs that they own there.

While driving intermittently, the brake pedal becomes hard and does not allow for eased braking. The car continues to roll forward and appears unable to stop. After pumping and applying hard pressure, finally, the brake pedal depresses fully and forces a hard and immediate stop. The entire car seems to shake during the event. This has occurred approximately 5-8 different times at different speeds, all below 25 mph, such as in a parking lot and while exiting the freeway. There have been no lights or warning indications before, during, or after. The entire car shakes violently when the brake pedal is gently pressed. The car almost continued into an intersection of heavy traffic before stopping. The first and only appointment has just been made with the dealer for inspection tomorrow, April 16, 2024. No maintenance has been performed since the original purchase, and no other incidents have occurred with the vehicle.

Unable to pull the seat belt in the middle seat, and no seat belt at all pn thired row.

Palisade's Windshield cracked without any incidents, SUV was parked in the garage and today morning 03/21/2024 it had a 15-20 inch crack on the bottom of the windshield.

Suv turned itself off in traffic. I had it towed to dealership and they told me that they couldn't fund anything wrong. The suv could not accelerate in traffic three weeks ago. Had to turn on side road from traffic. Suv has been at dealership for three weeks no progress.

Rear passenger windows are hazy.

Major safety concern with vehicle stalling, having no power, not moving mainly in Snow Mode. The first month of purchase the car stalled, had no power, would not move in Comfort Mode. My Husband was driving and I thought it was a weird fluke or something. Then it happened driving up the hill to our house several times over the past year. That was annoying enough and THEN it snowed last week, roads were snow packed and icy. I was headed to work, had car in snow mode, attempted to pull out into traffic (thankfully with a whole lot of room between me and oncoming traffic!) and the car would NOT move. It literally stalled/lagged and would not go. I was almost read ended on a highway!!! This is not ok! I took the Palisade into the Dealership to look at/test and they "could not get it to replicate the issue". I also submitted a complaint to Hyundai Corporate, and after speaking with a Case Manager several times over the phone and via email - including sending them recorded video documentation of the issues, Hyundai determined that they would do nothing about this and would not even purchase the vehicle back. They could care less that a vehicle they produced is causing major safety issues for the public. I am beyond irate! We way overpaid for this car ("high demand" at the time of purchase) - $15,000 down, and because Hyundai does not care about their product, we just traded the vehicle in to get rid of it and had to pay an additional $7,000 out of pocket. There are literally NO WORDS!!! My families safety is worth more than the money we lost out on with that awful vehicle.

Took vehicle in for routine maintenance and first I was told my engine is misfiring. They replaced injector and then told me my engine is blown. Engine is on back order for 3+ months

The TPMS does not alert at the required safety standard of 25% or the recommended PSI. The recommended PSI for the 2023 Palisade is 35. 25% drop would be 26.25. Even driving on 26PSI can be potentially deadly depending on how worn your tires are. I have found my tires at 27-28 PSI at least 3 times since purchasing the vehicle with no alert. The dealership tested what PSI sets off the TPMS warning light to make sure it does trigger a warning, and it was 25 PSI. They said they tested a few other palisades they had on lot currently and all were triggered at 25 PSI. This is unacceptable! Driving a heavier SUV, they should be required to trigger a warning at 5 PSI dip to avoid excessive low-pressure tire wear and dangerous driving conditions. These are family vehicles carrying children.

2023 Hyundai Palisade Calligraphy is on it's 2nd trip into the shop to fix the driver-side righthand upright bolster. It fails to inflate properly both with manual adjustment and after 80mph as it's designed to do.

This past weekend my family and I were driving in wet snowy weather in Colorado. We had the wipers set to the "Auto" position and everything seemed to be working. While driving I stepped on the brake and snow from the top of the vehicle slid down onto the windshield. All of a sudden the wipers stopped working. They were stuck halfway on the windshield. I tried to turn them off and on but nothing worked. Luckily I was able to safely pull off the side of the road. I cleared the snow from the windshield and then the wipers worked again. About an hour later I was driving on the freeway in snowy weather and the same thing happened again. The wipers suddenly stopped working. However, this time I was in heavy traffic and there was no safe place to pull off the interstate. I was able to look through a small area on top of the windshield and drove about another mile and half before I could find an exit to pull over. I cleaned the snow from the windshield but the wipers still did not work. I then opened the hood of the vehicle and continued to clear snow from below the windshield wiper arms. Finally the wipers began to work again. This is a HUGE safety issue. I could have easily been in an accident because of not being able to see forward. And if I were to stop suddenly, someone could have easily ran into the rear of our vehicle. The next business day I contacted my local dealership and informed him of the incident. I also informed him that there was a previous recall on the windshield wiper arm on this vehicle that I had replaced in July 2023. He indicated that the recall had nothing to do with the wipers not working in snowy weather and that I was welcome to bring the vehicle in to have the wipers inspected. I did that that same day. They inspected the wipers and informed me that the bolts holding the wiper arms were tight and that the wipers were working normally. There was no warning lights or other symptoms prior to this incident.

At approximately 645 this morning my vehicle began hesitating and jerking as I pulled away from a stoplight. Approaching cars from behind nearly impaled me as my vehicle went from 10 mph to 20mh, then quickly decelerated to 10mph without engaging the brake. I turned my hazard lights on and slowly pulled into the closest neighborhood. There, I parked the vehicle, turned off the engine, and restarted the vehicle. The vehicle’s engine sputtered upon restart, the check, engine light came on and a notification (pictured) appeared on the infotainment screen. At 7 AM I called my closest Hyundai dealership to schedule an appointment to address the notification for the check engine, the open recall and routine maintenance. The dealer stated the issue might be the transmission. The powertrain warranty does not cover rental, however they will issue partial reimbursement after rental period. Also, directed to call regarding the warranty while at dealer on Tuesday.

The second all glass sunroof combusted in the center while driving. It sounded like a tire blowing out, really loud burst. No warning. I had the front window closed but the shade slide open. The second shade slide was closed, thankfully, otherwise it would have shattered glass everywhere inside the car.

When put in snow mode, there is a loss of power or failure for the car to accelerate at all. You can put the accelerator to the floor, and the car will not move forward. You basically can not drive in traffic. I had to pull over multiple times to the shoulder, because the car would not accelerate at all. I could not even get to the shoulder, because the car would not drive. Almost caused multiple accidents as the car stops without warning. It happens without any warning lamps, messages or other symptoms. It is not because the car is in snow and trying to not spin tires or get stuck. You can try to very gently accelerate and it still won't go. You can push harder on the gas, still won't go. It is like it stalls but the car is still running. Just all of a sudden will not accelerate. I took a video of it occuring and gave that to the dealership. I took the car to the dealership as it was new, and they could not "replicate the problem." We no longer used the snow mode after that incident. Now, approximately a year later, we had a winter storm, so attempted to use the snow mode and it happened again this week. Attempting to turn into oncoming traffic and the car stalled out, almost causing a collision. I have read online this is happening to multiple people and other people have contacted NHTSA. The dealerships can't "replicate" the issue, so no one is getting help. This is a serious safety issue that will cause a collision or worse, if it has not already. A recall and safety update to the system is needed for cars experiencing this failure!

Just hit 5000 miles 2023 Hyundai Palisade Calligraphy. Got my first oil change a couple hundred miles ago, car has been good. FWD model. 49 degrees outside. I was driving to work and the car suddenly lost all power, i was pushing accelerator further because the car was not moving and nothing. RPMS didnt move or anything. Coasted to the side, turned it off, restarted the car and continued to work. NO CEL.Taking it to dealership Monday Jan. 22, 2024. THIS WAS SCARY.

2023 palisade is stalling out. Happened three times in the last six months, I’m slowly driving around 20mph and then it decides it doesn’t want to accelerate. The car is still running, but the engine won’t rev or move, no rpm increase with pumping the pedal, the engine is silent, and I just hang out at 20 mph (pedal to the floor and all). It has moments of movement (gets up a few more mph) then stops accelerating again. Lasts for about 30 seconds then is back to normal. I’ve looking through the other post about people’s vehicles shutting off, but mine isn’t turning off completely, just freezing up.