There are 8 owner-reported speed control & cruise complaints for the 2023 Hyundai Palisadein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
[XXX] at [XXX] (Palisade was in SMART mode). I made a U-Turn and coming out of the turn I stepped in the gas and nothing happened; however, the engine was racing and held steady at 3,000 RPMs. The vehicle did NOT respond after multiple attempts at stepping on the gas pedal or simply stepping off the gas pedal - the engine/transmission was racing loud at 3,000 RPMs for about 7-10 seconds until the vehicle corrected itself. This is obviously a safety issue since I had no ability to accelerate and could have been rear-ended. I went to AutoZone and ran OBD diagnostics and nothing showed up. I then made appt at Dealership with the description above and they recorded the incident as "a hesitation issue", then said it was due to the Auto-Start being on! WHAT!? I was not happy and made them read the description AGAIN and now writing this NHTSA safety issue. I feel like they purposely mis-recorded the issue and tried to send me on my way. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This incident occured on 4-2-2024, while driving to the doctor with my newborn daughter. Our 2023 Hyundai Palisade Limited did not respond/accelerate/move when pressing on the gas pedal. The engine/transmission seemed to malfunction when trying to pull off from a green traffic light. There was loss of power and the palisade would not move. This vehicle was purchased brand new and it is a serious safety concern that the vehicle can malfunction when attempting to accelerate.
I was operating the vehicle in “snow” mode. I had made a stop and attempted to turn onto the highway. The vehicle started off ok it seemed for conditions but when I went to accelerate the vehicle had no power despite pushing all the way down on the peddle. The vehicle continued to slow as I was trying to get pulled over and figure out what was going on. We maybe made it 50 yards max before the car was at almost a full stop. Suddenly the acceleration kicked back in and we were able to go. The car acted like the bumper cars at the fair where you can’t go at all and then suddenly the power kicks in. Luckily there was no traffic coming behind me otherwise we could have been rear ended at highway speeds. VERY unsafe condition and someone could easily be injured or killed because of this if they were to get hit. Had I been turning left I might not have even made it across the road
Sporadically, when in snow mode, the car refuses to accelerate at all. Moderate pressing of the gas pedal or completely flooring it, the car will not respond and accelerate. The only way to fix this is to change it out of snow mode. This does not happen 100% of the time when in snow mode. It is sporadic. This has happened multiple times to me and it always seems to occur when in the middle of making a turn, while accelerating, while in snow mode. The car will accelerate to about 25 or 30 mph and then all power is completely lost. The tachometer does not show any change and the gauge that shows acceleration power being sent to the individual wheels, at 0. This is extremely dangerous and has almost caused me to get in multiple accidents.
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.
The vehicle is shutting off while in transit. All warning lights come on and the parking break engages. Dealership says no error codes recorded and can’t recreate. Issue captured on video.
The cars gives warning warning and high beeping sounds to shift and car engine to P and then shuts of randomly. Happended to me twicw at 65mph and 35mph. Also the car randomly gives worng way notifications even on the perfectly straight road over and over again.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026