2024 Hyundai Palisade Complaint Log

When ever I hit the breaks in a small bump the vehicle vibrates "steering wheel and the brake pedal" not able to control the vehicle almost bump into the car in front of me. I when to my local dealer for it to be inspected and I show the my dashcam videos and one of the mechanics joined me in a test drive for them to diagnose what's happening the same vibration happened when I brake while passing a small bump and the mechanic saw what happened or how it happened and we went back to the dealership they diagnosed the vehicle but they dont have a solution for what have happened i was just afraid that it could happen anytime with my family in the vehicle cause there is no warning when or when it will happen and I cant just simply avoid small bumps in the road cause it's everywhere.

Car lurches forward when you hit the brakes while driving over a bumpy road

I live in an area that gets snow (Flagstaff, AZ), this morning 3 times the brakes locked up on me going at low speed and almost hit 2 cars because once they lock, the brakes don't let up until the car comes to a complete stop. This is a known issue with this model but Hyundai has done nothing to address it (per google). I am scared to drive the car in any weather conditions and that is what I bought it for!!

This has happened to me on 6 different occasions. While driving at slow speeds, and applying the brakes, the vehicles ABS system kicks in for no reason. However, while doing this, the vehicle is not slowing down and feels as though it will not stop. The only thing that stops the vehicle is the emergency brake that kicks in when the sensor feels I am getting too close to the car in front of me. I have been close to hitting the front car on several of these instances and another time, I stopped because I turned the wheel to the curb and the sensor picked up the curb and suddenly stopped the car. I have noticed that this happens more if the road is not smooth. The vehicle was taken back to the dealer for service and no change was done because they could not duplicate the problem.

Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.

I have a 2024 Palisade Limited AWD with 3000 miles. When breaking at slower speeds on rough or uneven surfaces the brakes severely vibrate and the vehicle will not stop properly causing possible severe injuries or crash. This happened on multiple occasions but most recently today.

Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have.

I was coming to stop speed under 15 (mph) the brake pedal and steering wheel starting shaking violently, and (the) brakes seemed to be pulsating up and down. I had to really push down hard and all the way on the brake pedal and when the car finally stopped my car was passed the stop sign and was in cross traffic luckily the car coming saw and swerved around me. My daughter would have suffered injury if that car hadn’t swerved. There were No ABS or malfunctions in the instrument panel and no audible warnings.” This has happened multiple times and Hyundai states this is inherent characteristic of this model which to me means all Palisades are defective.

Issue: ABS Brakes Safety Issue: Almost crashed into gas station Manufacturer Contacted - Not Yet. No Warning lights or errors on dash. Incident: Unexpected ABS Activation and Reduced Braking Effectiveness Date: October 28, 2024 Time: 5:30 PM CST Location: Pelham, AL Weather: Sunny and Dry Description: On several occasions, I have experienced unexpected pulsating of the ABS brakes while driving over rough, paved roads at speeds below 15 mph. In previous instances, this occurred while approaching a red light or stop sign, and I was able to stop safely. However, today, while pulling into a parking space at a Chevron Gas Station in Pelham, AL, I encountered a similar issue. The pavement was dry, uneven, and rough. Despite traveling at only 10 mph, I was unable to stop effectively within the parking space. The vehicle did not slow down as expected, and I felt as though the rear brakes were solely responsible for bringing the vehicle to a stop at the last moment. Increasing pressure on the brake pedal had minimal effect on slowing or stopping the vehicle. I have been driving for over 37 years and am very familiar with the sensation of ABS brakes activating in emergency situations. In this instance, the road was dry, and the braking was very gradual, so there was no apparent reason for the ABS to engage. This issue has only been observed on dry, rough, paved roads. Notably, the ABS pulsation continued even after transitioning from the rough pavement to a smooth surface.

My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone.

I was going over a speedbump in a parking lot, following traffic. When my front wheels went over the bump, my Palisade started shaking uncontrollably, I had ZERO brake power and just missed hitting the car in front of me that started to pull away! I reached out to the dealer who stated that this is 'normal' to happen from time to time. This happened in October, 2024. I went to an online forum for a Palisade group on FB and asked and could not believe how many people this has happened to!! The general content was they were all told it was normal too, which we simply do not believe. Then it just happened today!! In my own driveway, gravel. I almost ran straight into the garage door going under 5 MPH, but again, very scary! I carry around my four grandchildren alot and the thought of this happening and them being hurt has caused me to reach out to NHTSA. PLEASE HELP UP GET HYUNDAI TO FIX THIS!!!

when driving on a uneven surface the car is not broking normally i almost made a few time an accident since i was not able to brake i have a list of at least 10 people with the same car and have the some issue i gave the car to the local Hyundai mechanic shop and they agreed that there is a problem with the braking system but when they contact Hyundai they are saying that this is normal i dont feel safe to drive this car with my wife and kids

I was slowing to a stop for a red light while in traffic. My foot was lightly on the brake. I felt a bump on the front right I think, like perhaps I had hit a small pothole. The pavement was dry. It was about 100 degrees. My car lurched forward. I applied firm pressure to the brake. It made no difference as far as slowing the car. The brakes seemed locked. I thought I was going to hit the car in front of me. There were no warning lights on the dash. I released the brake for a very brief moment and reapplied firm pressure. I managed to stop my car closer than I would have chosen to the car in front of me.

The ABS system is faulty. When traveling at relatively low speeds (<20 mph) and over uneven surfaces (train tracks, pot holes, speed bumps, entering parking lots) the brake pedal will go all the way to the floor while the vehicle stutters. The ABS makes the vehicle shake even after the surface has returned to normal and the vehicle stopping distance dramatically increases from where it should be. This is repeatedly replicated and has nearly resulted in rear-end collisions. Having driven many, many vehicles with ABS systems this experience is NOT normal and needs to be investigated for a recall.

for no reason, when driving at less than 20 MPH and starting to brake, the brake system will fail to stop the vehicle. Feels like the ABS model has gone nuts modulating, but even with the brake pedal fully pressed, you can only hope the vehicle will stop prior to hitting something or being hit. It does not matter the road conditions, as my issues have always been on smooth roads. There is no indication as when this problem will happen, and no fault indicators are present. After each incident, the vehicle brake system will function normally until the next incident occurs. This has happened on multiple occassions.

The car fails to completely brake when going slowly over uneven pavement. The car, steering wheel and brakes shake before stopping and coming to a complete stop.

In the last two weeks my car has experienced issues with braking a total of 5 times. The issue seems to happen when there may be an uneven road, pothole, or gravel. On 3 of the 5 occurrences, I was at a 4-way intersection with a car full of children. I was going no more than 10-15 mph at most because its a residential street and had ample time to stop. Upon pressing the brakes, my car slowed down a bit but then the brakes failed and I rolled through the interesection, having to blare my horn to warn others I could not stop. This could have been a deadly event had I needed to stop at a major intersection or to avoid a collision. I will be contacting the dealership today, however I have noticed there are multiple complaints regarding this issue and many lawyers discussing building a class action lawsuit as Hyundai fails to address the issues.

2024 Hyundai Palisade Driving at city speeds the sunroof exploded. It was so loud, sounded like a gun was shot inside the vehicle. The local law enforcement was contacted and inspected the damage. Sunroof was taped and a bag was placed over the glass and taped to be able to drive to the local dealership. Hyundai determined the sunroof was defective and replaced it.

The ABS starting shaking and skipping the car while braking when I wasn’t even in a situation where ABS needed to be used. It is available for inspection. When this happened it caused braking to be worse and less responsive than what would have happened with normal braking. The car is currently at the dealership being looked over. As this is unsafe when I have a baby in the car. No warning lights or anything. Which is also concerning since the ABS light should be triggered when the ABS system is in use.

In the past couple months the drivers side seatbelt retractor has failed twice requiring it to be fully replaced in both circumstances. In these situations the seatbelt becomes fully loose and can’t be safely used. They blame it on over extending the seatbelt which makes no sense as the retractor should not even fail in an accident.

Many times while my car was set to the adaptive cruise control the car wouldn't stop or break at all although the car in front of me braked and stopped completely. I had to slam on the break because the car wouldn't stop on its own.

Our car shuttered quite strongly on two occasions, while going at a low speed (around 5 miles per hour) and applying the brakes over a rough surface (pavers and a speed bump). We advised Larry H Miller Hyundai Peoria Service Department of this when we took the vehicle in for our complimentary maintenance on 12/03/24. They advised there was a TSB with this as a known issue and they found "7949 Front Brake Rotors Warp 51712A00 1.10 verify and found front brake rotors out of round perform front brake rotor machining and test drove car and verify working operation." They also advised their protocol was that the manufacturer would not replace them until the rotors were shaved 2 or 3 times (we have now had them shaved once on 12/03/24).

I bought a 24 Palisade Ltd Few month into ownership, I was approaching a stop light going 10 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending a biker and a car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and something that will get you in a wreck), Hyundai dealership has told me that, they dont see a problem and fixed nothing.

Engine fire caused by AC compressor. On 09/28/24, at 1700 miles and in the parking lot of a restaurant, smoke suddenly began filling the cabin and when I looked out the window the entire car's front was engulfed in a gray smoke. The overpowering smell was of burning wire insulation, plastic, and rubber. I immediately shut the car off, popped the hood, and was ready to run into the restaurant for a fire extinguisher when I noticed the large cloud of smoke was dissipating, but the heat was still incredibly extreme and a good amount of smoke was still pouring from the engine. My sister-in-law entered the car to retrieve her purse, and her eyes instantly started watering and she had a headache for several days. She is still complaining of her chest burning. After calling roadside, the AAA driver stated the car really smelled badly burned, and hauled the car off to the dealer of purchase. The fire was on 09/28/24 (a Saturday), and on Monday, 09/30/24, I submitted what took place to Hyundai. This is when the fraud started and Hyundai, with the help of the dealer, have purposely done everything possible to conceal the fire. I have full details of this fraud, and it's simply shocking. I am awaiting information regarding the restaurant's video recordings.

With less than 2,000-miles on the vehicle, the second-row driver's side seatbelt came unfastened from the lower anchor point of the vehicle. There was no indication that this would be an issue until a passenger sat in the seat and tried to buckle up, only to find the seat belt was hanging loose. Fortunately there was no injury associated to this failure but it is concerning as a critical safety device failed due to what can only be imagined as careless oversight in assembly.

This happened many times, almost causing an accident once. When driving at a slow speed over a small bump in the road, and braking, the ABS system goes haywire and the vehicle fails to stop.

When stopping on uneven roadway the vehicle shakes violently for a several seconds as the vehicle continues forward. There have been times the vehicle almost impacted another vehicle or traveled forward into an intersection.

While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.

What component or system failed or malfunctioned, and is it available for inspection upon request? When braking at low speeds, breaks start to shake (almost as if the ABS kicked in) while going over uneven ground or a bump. Almost as though the brakes skip making it so the car won't come to a stop. How was your safety or the safety of others put at risk? Car felt like it wasn't going to stop or took longer to stop in a situation where the ABS did not need to kick on. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, but they say all the cars do it but I see it as a problem since it prevents the car from stopping normally. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages when it happens, it just randomly happens.

The brakes in this car have a major safety issue. Many others besides me have experienced this issue I have discovered through reddit and youtube. Under very specific conditions the brakes fail to work properly. At slow speeds over uneven surfaces when you hit the brakes occasionally the car will fail to stop and continue on an addition 10-16 feet before finally the brakes kick in and stop. It's a helpless feeling as you press down as hard as possible on the brakes but the car continues to move. This can be difficult to recreate because it does not happen every time, I have found this happens most often driving over train tracks slowly while applying brakes but its also happened in other instances like hit a pothole at slow speeds while applying the brakes. This has probably happened at least a dozen times since Ive had this car about 8 months. I would guess the speed it happens at is about 5-15 mph, never at high speeds thankfully. I feel nervous driving with my babies in the car, I am extra cautious knowing about this issue to attempt to stop much earlier than I normally would. This problem would most likely cause a fender bender with the car stopped ahead of me but what if there's uneven surface while Im stopping at a red light and I end up sliding out into traffic? Please please thoroughly investigate this issue before my family or another family has a tragic problem! Thank you

While driving at low speeds, turning, and braking simultaneously causes the brakes to alternately pulse and the steering wheel to shake left and right violently. It only stops when the brake pedal is released and the car is driving straight. Difficult to replicate but has happened multiple times

Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a week again and I haven’t heard any news.

A lot of the time I go to press on my brakes, my vehicle skids as if I'm sliding on ice but we are in dead of summer. It makes a crunchy noise almost and the pedal vibrates. It's a 2024 and has less than 10,000 miles and has been doing it since I got the vehicle with only 500 miles. It has skid to the point that if there is a vehicle in front of me it can cause an accident because the vehicle does not come to a complete stop. I, now try to stop way before I'm supposed to and keep a further distance because I'm afraid to crash, and I drive on the bypass daily. There are no warning lights, I mentioned it to the person who sold it and he said there were no recalls and now he no longer works for the dealership.

Whenever the car goes over bumps in the road at low speeds the ABS system activates. You can feel a “grinding” sensation emanating from the brake pedal. When it happens, if you try to engage the brakes, they don’t engage for several seconds. It happened to me recently with my kids in the car and we almost rolled into a busy intersection and could have been seriously injured.

The brakes failed to operate properly when braking from at a slow speed and driving over a bumpy road. The entire car started shaking and the brakes took longer to respond than normal. Had someone been in front of me I would have crashed. There are currently two palisades at my dealer right now with the same complaint / issue. The car is currently with the dealer but they have stated that they do not know how to fix the issue. There were no warning indicators of any kind. The car shook violently and the brakes didn’t respond.

The contact owns a 2024 Hyundai Palisade. The contact stated while driving 10 MPH and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle failed to respond as needed. The contact stated that the ABS warning light was illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

Multiple times approaching a crosswalk and stop sign at my kid’s school going about 15 mph and started to apply the brakes as we went over some slightly uneven ground The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather while I applied the brakes with great force, the car took twice as long to stop than it should have. I went well past the crosswalk and stop sign despite beginning to brake with plenty of time to stop. This is so far from how an ABS system is supposed to work and something that is potentially dangerous.

While approaching an intersection to make a right-hand turn at approximately 5 mph, I lightly applied the brakes. The entire car shook, and instead of slowing down, it continued to lurch forward. The road conditions were dry but slightly bumpy. The car exhibits the same behavior on uneven surfaces, such as in an alley with a slightly uneven road. The ABS system engages unnecessarily, increasing the stopping distance. On several occasions, this issue has nearly caused a collision with the vehicle in front due to the car’s inability to slow down properly and its tendency to lurch forward into intersections.

We were driving on a highway between two towns with no other cars on either side of the highway and our sunroof exploded. We pulled to the side of the road thinking there was a gunshot or a tire exploded to discover the shattered sunroof. Thankfully we had the slide closed and it contained the glass pieces. The sunroof class was pointed upward. No rocks were bouncing around and nothing hit our windshield. The dealership warranty manager says it was a road hazard but there was no hazard to be had around us.

My husband was driving down the highway when he heard a loud boom! He then heard some wind. He pulled over to the side only to discover that the sunroof had exploded. Then while on his way to the dealership he could hear it crumbling more.

While braking at a stop, and encountering a pothole (has occurred even without a pothole on straight surfaces), it feels like the is ABS kicking in to avoid wheel lockup, and apparent slowing which rapidly mimics activities that could cause hard braking. Similar to when the car is on ice/snow and the car pulses to stop. Unsafe, as the vehicle does not top when intended and forces the vehicle to take longer to stop with the potential to involuntarily enter an intersection. I have had this occur multiple times. I am fearful that I will potentially have an accident with my grandchildren in the car. Dealership is aware of multiple issues, but cannot duplicate and thus will not resolve. No warning lights, or notifications occurred. Has been discussed on 2024 Palisade Calligraphy forums. Review other reviews on reddit where other models have been affected.

abs fails when going over bumps at speeds of 15mph or under and I've had it repaired 2x in the 3 months I've owned it

Experience weird braking on bumps, potholes, sand, etc. Car won't stop normally when this problem activates. Very unsafe. Brake pedal starts "vibrating" when this is happening. It wont brake normally. There is no warning lights. No issues other than this.

In Easton, on a sunny dry day in the 70s. Coming to a stop sign at the bottom of a 30ish degree decline. As I approached the stop sign the brakes at around 10mph started to lock. It felt like ABS kicking in on ice. I skidded past the stop sign. There was nothing I could do to stop it. Luckily no one was in front of me, I would have hit them. I have already reported one very similar incident.

We were driving down a rough road about 15-20mph coming to a stop sign when I started breaking the ABS breaks engaged and I could not stop the vehicle in time and almost got hit by oncoming traffic. After that event the car breaking system worked properly. I did not notice any warning lights on dash board. I have called the dealer waiting on a response.

While driving at slow speeds over bumps or potholes the vehicle shakes and doesn't stop. I have to remove my foot from the brake and smash the pedal to the floor. It happens at least once a week. The dealership hasn't seen it yet. I drive with my two kids in the car 90% of the time so it is a major concern.

Yesterday at roughly 6:25 PM while while coming to a stop traveling about 7-10 mph the braking system failed to stop the vehicle. The ABS system went off violently and the steering wheel and entire vehicle shook violently. It was as if the braking system completely stopped responding mid stop. The vehicle was within 3 feet of hitting another vehicle. Well, this vehicle has exhibited these symptoms before it is usually only a shuttering, and the vehicle comes to a stop nearly normally. However, this time it did not Stop and continued forward. This has been inspected by the dealership once before with nothing found.

When applying the brakes as you approach a stop light or vehicle etc.. the vehicle will apply or go into an ABS event and lock you out of the brake pedal so you can't apply any more pressure to the pedal and will not stop the vehicle without a collision. I have had this happen several times and have had to steer into the ditch or oncoming lane to avoid an accident. This has occurred at slow speeds as well as highway speeds. This is a very dangerous situation and will cause an accident

In north Attleboro, on a sunny dry day in the 70s. Coming to a stop sign at the bottom of a 20ish degree decline. As I approached the stop sign the brakes at around 10mph started to lock. It felt like ABS kicking in on ice. I skidded past the stop sign. There was nothing I could do to stop it. Luckily no one was in front of me, I would have hit them.

When braking while going over bumps/railroad tracks/rough roads, the brakes rattle/pump as if the ABS has kicked in and the car doesn’t slow down/stop.