There are 1 stored owner reports matching the suspension leading-label group for the 2023 Hyundai Santa Cruz in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2023 Hyundai Santa Cruz. The contact stated that while hauling a trailer and attempting to accelerate at various speeds, the vehicle was bouncing, and the tires was losing traction before being able to accelerate. The contact stated that the vehicle failed to raise and lower as the shock absorbers needed to perform. The vehicle was taken to the dealer to be diagnosed, and it was determined that the rear shocks had failed to allow the vehicle to self-level. The rear shocks were replaced; however, the failure persisted. The contact reported the persistence of the failure and was advised to go to another dealer, Greg Hubler Hyundai (6200 W Hometown Blvd, Muncie, IN 47304) who also replaced the rear struts. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 7,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.