2010 Hyundai Santa Fe Complaint Log

SINCE PURCHASING A NEW 2010 HYUNDAI SANTE FE AWD IN MAY 2010, THERE HAS BEEN A PROBLEM WITH IT'S TIRE PRESSURE MONITORING SYSTEM (TPMS) IN NOVEMBER 2010 AND A REOCCURRENCE NOW IN FEBRUARY 2011. I WAS SO UPSET THAT I WROTE THE MANUFACTURER DIRECTLY AND ITS NOW BEING OVERSEEN BY THE HYUNDAI EAST COAST REGIONAL OFFICE--BUT STILL NO RESOLUTION. *TR

PROBLEMS WITH MY 2010 HYUNDAI SANTA FE WITH 11,000 MILES. LIKE HUNDREDS OF OTHERS MY CAR BANGS WHEN STARTING AND BANGS SO BAD WHILE TRYING TO SHIFT GEARS WHEN COLD THAT I THOUGHT I WAS HIT FROM BEHIND. WHEN DRIVING SLOW THE TRANSMISSION SHIFTS SO HARD THAT MY WIFE IS AFRAID TO DRIVE THIS NEW VEH. AFTER READING ABOUT ALL THE PROBLEMS OTHERS ARE HAVING ON EDMONDS.COM I THOUGHT I WOULD E-MAIL YOU PEOPLE. THE WAY, REPS AT THE DEALERSHIP I BOUGHT SAY THAT THIS IS NORMAL, I HAVE TO LAUGH. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE STOPPED WITH THE GEAR IN REVERSE, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND BACK INTO REVERSE IN ORDER FOR THE VEHICLE TO REVERSE WITHOUT FAILURE. THE CONTACT NOTICED AN ABNORMAL SOUND WHEN SWITCHING GEARS. THE VEHICLE ALSO STALLED WHEN BEING DRIVEN AT LOW SPEEDS. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS THREE TIMES HOWEVER, THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR

OCT 2010 FIRST INCIDENT- WITH A COLD ENGINE IN THE MORNING WHILE TRAVELING BETWEEN 20-40 MPH MY 2010 6 CYL HYUNDAI SANTA FE LURCHED FORWARD WITH A LOUD BANG AS IF WE WERE HIT FROM BEHIND. WE HAD 6230 MILES ON VEHICLE. OVER THE NEXT 2 DAYS THE SAME THING HAPPENED SEVERAL TIMES NOT AS SEVERE AS THE FIRST INCIDENT. AFTER CHECKING THE INTERNET FOUND MANY REPORTS OF SIMILAR INCIDENTS. BROUGHT TO DEALER WHO DENIED HEARING OF THIS PROBLEM, KEPT OVERNIGHT, COULDN'T DUPLICATE PROBLEM AND RESET ADAPTIVE LEARNING AND RESET DRIVING HISTORY. PROBLEM STARTED AGAIN MARCH 2011 ON MARCH 8, 2011 BROUGHT TO DEALER KEPT OVERNIGHT, COULDN'T DUPLICATE PROBLEM FOUND TRANSMISSION FLUID LOW, RESET TRANSMISSION, DID AN UPDATE THEY SAID WAS RELATED TO A COMPUTER MODULE THAT WAS RELATED TO THE PROBLEM. VEHICLE HAD 10,000 MILES. CALLED HYUNDAI CONSUMER AFFAIRS AND HAD A CASE OPENED TO DOCUMENT PROBLEM AS I MAY HAVE TO GO THROUGH NEW YORK LEMON LAW IF THEY DON'T FIX PROBLEM. MARCH 15, 2011 TRAMSMISSION PROBLEM BACK AGAIN CALLED HYUNDAI CONSUMER AFFAIRS AND HAD THEM REOPEN CASE AND ANOTHER APPOINTMENT SCHEDULED WITH DEALER ON MARCH 23, 2011 TO TEST DRIVE WITH TECH AND SERVICE MANAGER. THIS WILL BE THIRD ATTEMPT TO FIX TRANSMISSION PROBLEM. *TR

2010 HYUNDAI SANTA FE. TRANSMISSION PROBLEMS. "LURCHES" FROM 2ND GEAR TO 3RD GEAR. LOUD CLANKING SOUND WHEN STARTING (NOT ON ALL STARTS, ABOUT EVERY 7-10 STARTS). SLOW SPEED SPUTTERS. SLIPS AT SLOW SPEEDS WHEN ACCELERATING THEN SLAMS INTO GEAR VERY ROUGHLY. *TR

VEHICLE STOPPED ON INCLINE OF A HILL, THEN REVERSED (GEAR SHIFT IN DRIVE) BACK DOWN 600 FEET THE HILL AND CRASHED AGAINST A CONCRETE WALL CORNER. HAVE 2 WITNESSES THAT SWITCHED OFF THE ENGINE, INSPECTED WRECK, FOUND NO FAULT CODES WITH A LAUNCH 431-READER BUT FIGURED THAT BATTERY WAS DRAINED AFTER 2 MONTHS. SURVIVING DAUGHTER SUFFERS FROM MEMORY LOSS BUT AT THE TIME OF THE ACCIDENT CLAIMS THE BRAKES FAILED.

SAFETY: 2010 HYUNDAI SANTA FE ENGINE SEEMS TO RACE AT SLOW SPEEDS/COASTING, THEN AUTOMATIC TRANSMISSION "SKIPS" THEN "SLAMS" BACK INTO GEAR. BROUGHT BACK INTO DEALERSHIP TWICE, FIRST WAS TOLD THEY HAD HEARD OF A SIMILAR ISSUE BUT THAT IT WAS "WITHIN TOLERANCE" SO IT WAS NOT FIXED, WHEN IT HAPPENED AGAIN AND BEFORE STARTING A LONG TRIP I TOOK IT BACK AND HAD THEIR SENIOR TECH DRIVE IT HOME (TO SEE IF COLD STARTING COULD BE A CONTRIBUTOR) THEY "REPROGRAMMED" THE TRANSMISSION AND TOLD US IT WOULD BE IN "LEARNING MODE" FOR THE NEXT FEW THOUSAND MILES. PROBLEM HAS HAPPENED TWICE MORE IN HEAVY TRAFFIC. WANT TO TAKE IT BACK FOR REPAIR BUT NEED SOME HELP IN TELLING THEM WHAT (AND OBVIOUSLY FROM THE ONLINE FORUMS) HOW WIDESPREAD THIS ISSUE IS. *TR

I HAVE A 2010 HYUNDAI SANTA FE. I HAVE BEEN HAVING PROBLEMS WITH IT SHIFTING. IT WILL SHIFT REALLY HARD AND SOMETIMES WHEN I GO TO GIVE IT THE GAS IT WILL REV TO 4RPMS BEFORE IT GOES THEN IT BANGS IN TO GEAR. I HAVE IT BACK TO THE DEALERSHIP A FEW TIMES AND THEY TELL ME THEY CAN NOT REPLICATE THE PROBLEM. THIS IS BEING TO BE REALLY FRUSTRATING. I HAVE HAD MUCH PATIENCE WITH THE DEALERSHIP, BUT WHEN THE SAY THEY PUT IT ONTO THE COMPUTER AND CAN NOT GET A CODE AND THERE IS NOTHING WRONG WITH THE VEHICLE. I AM GETTING AFRAID TO DRIVE THE CAR. I DON'T KNOW WHAT MORE TO DO. IS THERE ANYONE OUT THERE THAT HAS THE SAME PROBLEM AND HAS HAD IT FIXED SO I CAN TELL THE DEALERSHIP? *TR

MY HUSBAND AND I WERE TRAVELING NORTH FROM PALM COAST, FL TO SLATINGTON, PA. TRAVELING NORTH ON RTE I-95, MY HUSBAND DROVE ABOUT 300 MILES AND THAN I DROVE ANOTHER 300 MILES, STOPPING TO EAT AND AT VARIOUS REST AREAS. JUST BEFORE THE VIRGINIA BORDER, WE STOPPED AT A REST AREA AND MY HUSBAND TOOK OVER DRIVING. HE SAID WE SHOULD STOP FOR GAS AND A BIT TO EAT. WE WENT OVER THE STATE LINE AND GOT OFF AT EXIT 4, WE EXIT, STOPPED AT THE STOP SIGN, TURNED RIGHT TO GO INTO THE STATION AND WE HEARD A LOUD SNAP. AT THIS POINT, THE ONLY WAY HE COULD STOP THE CAR WAS TO PUT ON THE EMERGENCY BRAKE THERE WAS NO CONTROL OF THE CAR. AFTER BEING TOWED TO THE DEALERSHIP, WE WERE TOLD THAT POSSIBLY THE DRIVESHAFT SNAPPED AND THE TRANSMISSION ALSO WENT. THE MECHANIC THERE SAID THAT THIS IS THE THIRD ONE HE HAD SEEN LIKE THAT. THE NEXT DAY WE WERE TOLD THAT IN FACT THAT IS WHAT HAD HAPPENED. LUCKILY, WE HAD GOTTEN OFF WHEN WE DID, OR ELSE WE MAY HAVE BEEN IN A MAJOR CRASH ON BUSY RTE I-95 OR MAY EVEN HAD BEEN KILLED BECAUSE OF NO CONTROL OF THE CAR. THIS IS 2010 CAR WITH ONLY 17,700 MILES ON IT. TODAY, WE FOUND OUT THAT HYUNDAI KNEW OF THE PROBLEM AND THAT THE DEALERS HAVE RECEIVED A BULLETIN ABOUT THIS. WE WERE NOT TOLD OF THIS DANGEROUS DEFECT AND NOW DO NOT KNOW IF THIS HAS BEEN CORRECTED PROPERLY. WE ARE SUPPOSED TO PICK UP THE CAR IN VIRGINIA BY THE END OF THE WEEK. WE DO HAVE A MAJOR CONCERN ABOUT THIS CAR. *TR

WITH A COLD ENGINE IN THE MORNING, MY 2010 HYUNDAI SANTE FE VEHICLE TRANSMISSION SHIFTS WITH A LOUD "BANG" AROUND 10MPH. THIS IS SPORADIC. ALSO AT START UP, THE VEHICLE WHILE SITTING IN PARK, DOES THE SAME THING WHEN STARTED, THOUGH NOT AS FORCEFUL AT WHEN DRIVING. I NOW HAVE 4800 MILES, AND THIS HAS BEEN HAPPENING EVERY 2 OR 3 WEEKS MINIMUM. I USED TO THINK LITTLE OF IT UNTIL IT HAS BEGUN REPEATING EVEN AFTER THE DEALER "RESET" THE SOFTWARE. I ALSO NOTICE NOW THERE ARE SEVERAL AUTO WEBSITES VERY AWARE OF THE PROBLEM. HERE IS ONE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F127D3D/199. I AM SCHEDULED TO LEAVE THE CAR THIS WEEK, AND THEY ARE NOT ACKNOWLEDGING A PROBLEM UNLESS THEY CAN DUPLICATE IT. I FEEL THIS IS AN UNSAFE CONDITION TO OPERATE THE VEHICLE IN, AND THAT IT WILL ONLY GET WORSE. I WILL FILE A LEMON LAW CLAIM AFTER 2 MORE ATTEMPTS TO FIX THIS EXTREMELY OBVIOUS PROBLEM. *TR

I HAVE A 2010 HYUNDAI SANTA FE LIMITED AND WITHIN A COUPLE WEEKS OF OWNING THE VEHICLE NOTICED TRANSMISSION PROBLEMS. AT FIRST, I THOUGHT IT WAS SOMETHING THAT I WAS DOING, BUT THEN MY HUSBAND DROVE IT AND SAID THE SAME THING. BETWEEN THE SPEEDS OF 10-40 MPH, THE TRANSMISSION SHIFTS HARD BETWEEN 2ND AND 3RD GEAR AND OCCASIONALLY BETWEEN 1ST AND 2ND GEAR AS IF IT GETS STUCK. IT DOES IT WHEN UPSHIFTING AND EVEN WHEN DOWNSHIFTING. IT HAPPENS CONSTANTLY, WHEN THE VEHICLE IS COLD, WHEN IT'S WARM, EVERY DAY. I MENTIONED IT TO THE DEALERSHIP WHEN I TOOK IT IN FOR AN OIL CHANGE AND OF COURSE THEY COULD NOT REPLICATE THE PROBLEM AND CAN'T DO ANYTHING UNTIL THEY CAN REPLICATE THE ISSUE. I GUESS I'LL JUST KEEP MENTIONING IT WHENEVER I TAKE IT IN FOR SERVICE AND HOPE THAT EVENTUALLY THEY WILL DO SOMETHING ABOUT IT. IT IS VERY FRUSTRATING SINCE THE VEHICLE WAS BRAND NEW. *LN

EXPERIENCED A SUDDEN JERKING OF SANTA FE 2010. DURING THE PAST MONTH OR SO, THIS PROBLEM HAD OCCURRED FEW TIMES WHILE DRIVING AT A LOW SPEED DURING THE WARM UP PERIOD. CAR WAS BROUGHT IN THE HYUNDAI SERVICE DEPARTMENT AND IS BEING INVESTIGATED AND REPAIRED.

AS THE ENGINE STARTS WITH THE GEAR SHIFT IN "PARK", THE 2010 SANTE FE LURCHES FORWARD AS IF THE TRANSMISSION HAS NOT DISENGAGED. THE FORWARD LURCH RANGES FROM A SENSATION OF MOTION TO AN INCH OF TIRE ROTATION. FURTHERMORE, THIS HAPPENS AGAIN WHEN THE VEHICLE IS IN MOTION WHEN IDLING BETWEEN 1200-1500 RPM AND WHEN ACCELERATOR IS RELEASED AND PRESSED AGAIN AT AROUND 20 MPH TO 25 MPH. IT HAS HAPPENED AT SPEEDS AS HIGH AS 40 TO 45 MPH. IT FEELS LIKE SOMEONE BUMPED INTO ME FROM BEHIND. IN ONE INSTANCE I QUICKLY APPLIED THE BRAKES ASSUMING I WAS REAR-ENDED. *TR

MY 2010 SANTA FE ON OCCASION WILL LURCH FORWARD WHEN STARTED, AND MAKES A THUD SOUND FROM THE TRANSMISSION WHEN THIS HAPPENS. THIS STARTED WHEN THE CAR HAD ABOUT 1500 MILES ON IT. THEN AT ABOUT 5000 MILES, WHEN STARTING OUT IT SHIFTS FROM 1ST TO 2ND VERY HARD, ENOUGH TO NEARLY GET A WHIPLASH AND FEELS LIKE I HAVE BEEN HIT FROM BEHIND. I TOLD THE MECHANIC AT THE DEALER AND HE SAID HE WOULD DO THE RECALL WHICH HAD BEEN ORDERED FOR ANOTHER PROBLEM, AND MAYBE THAT WOULD HELP. IT DID NOT HELP. IT HAS HAPPENED SEVERAL TIMES SINCE THEN. *TR

THIS IS A 4 CYLINDER GAS ENGINE. WHEN IN TRAFFIC STOP AND GO, THERE IS A HESITATION WHEN TRYING TO ACCELERATE. SOMETIMES THIS HAPPENS AT A STOP SIGN OR AT ANY TIME THERE IS A LOW SPEED STOP AND GO. IT HESITATES AND THEN TAKES OFF BECAUSE YOU NATURALLY GIVE IT MORE GAS BECAUSE IT ISN'T RESPONDING TO THE ACCELERATOR. THIS IS DANGEROUS, AS IT ALSO HAPPENS WHEN YOU PULL OUT INTO TRAFFIC. *TR

2010 HYUNDAI SANT FE, SE V6 3.5 AWD. THERE IS A GEAR CLANGING NOISE IN THE TRANSMISSION WHEN THE VEHICLE IS FIRST STARTED UP. THIS OCCURS ABOUT EVERY THIRD TIME THE VEHICLE IS STARTED. VEHICLE IS ROCKED BY THE MOVEMENT. DEALER COULD NOT DUPLICATE PROBLEM ' NOTHING DONE. *TR

THE AUTOMATIC TRANSMISSION SLIPS (GOES INTO NEUTRAL) WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR UNDER LIGHT ACCELERATION. THE ENGINE RPMS RAISE DURING THE SLIP AND THE TRANSMISSION SLAMS INTO SECOND GEAR. *TR

2010 SANTA FE GL - ABOUT 60% OF STARTING HAS A JERK/KICK. IT'S LIKE SOMETHING ENGAGED SUDDENLY. TAKEN TO THE DEALER TWICE AND SHOWED NO ABNORMAL READINGS. ON AUG. 19/2010, WHILE DRIVING ON THE HIGHWAY AT 110 KM/HR THERE WAS A LOUD BANG AS IF SOMETHING HIT THE CAR FROM BEHIND. I THOUGHT THE TRUCK BESIDE ME LOST A WHEEL AND STRUCK MY CAR. HAD TO GET OFF THE HIGHWAY AND DO A VISUAL INSPECTION WHICH REVEALED NOTHING. MY CAR HAD 7,000 KM AT THAT TIME. *TR

REPORT DATE: 08/26/2010. PURCHASED HYUNDAI SANTA FE 08/14/2010. VEHICLE HAS 1190 MILES TO DATE. VEHICLE HAS MOMENTARILY STALLED 5 TIMES - 2 IN TRAFFIC SITUATION WHICH COULD HAVE RESULTED IN CRASH. ALL STALLS HAVE OCCURRED AFTER SITTING AND IDLING AT TRAFFIC LIGHTS OR TURNS ON BOTH LEVEL SURFACE AND INCLINES. WHEN BRAKE IS RELEASED AND ACCELERATOR PUSHED VEHICLE STARTS MOVING SLUGGISHLY AND THEN STALLS FLAT FOR SEVERAL SECONDS AND THEN ENGINE RE-ENGAGES. NO WARNING LIGHTS ACTIVATED. ENGINE DOES NOT DIE REQUIRING AN IGNITION RESTART. IMMEDIATELY TOOK TO DEALER AFTER STALLING ON INCLINE 3 TIMES AT 677 MILES ON 08/18/2010. SERVICE TECH RAN COMPLETE COMPUTER DIAGNOSTIC IN IDLE MODE IN SHOP AND FOUND ALL SYSTEMS WITHIN TECHNICAL SPECIFICATIONS. SUSPECT DRIVE-BY-WIRE / COMPUTER LINKAGE. VEHICLE RUNS SMOOTHLY, DOWNSHIFTS AND ACCELERATES ON DEMAND NORMALLY AT ALL OTHER SPEEDS LESS THAN 10 MPH. THIS CONDITION OCCURS AFTER A STOP AND AFTER BRAKE IS RELEASED AND ACCELERATOR ENGAGED (2 TIMES); WHEN MOVING SLOWLY AND HARD ACCELERATION DEMANDED (2 TIMES); OR WHEN TRANSMISSION INITIALLY ENGAGED IN DRIVE FROM PARK MODE (2 OCCASIONS). *TR

VEHICLE SOMETIMES MAKES A LOUD BANG AT STARTUP. HAVEN'T OBSERVED ANY SUDDEN JERKS WHILE VEHICLE IS IN MOTION BUT WONDERING IF THIS "BANGING" PROBLEM WILL LEAD TO A TRANSMISSION FAILURE WHILE VEHICLE IS IN MOTION. 2010 HYUNDAI SANTA FE LIMITED 3.5 L V6 AWD. *TR

2010 HYUNDAI SANTE FE AWD TRANSMISSION ISSUE. IMMEDIATELY UPON STARTING, WHILE CAR IS IN PARK, CAR IDLES HIGH, WANTS TO LURCH BACKWARD, BUT IS "CAUGHT" BY THE FACT THAT IT IS STILL IN PARK. MAKES A LOUD BANG SOUND WHEN THIS HAPPENS - ALMOST LIKE SOMETHING IN THE FRAME OR ELSEWHERE IN CAR CATCHES IT. THEN, WHEN PUTTING IN GEAR, IT IDLES HIGH AND ACCELERATES VERY QUICKLY WITHOUT FOOT ON GAS. NEED TO KEEP FOOT SECURELY ON BRAKE FOR SAFETY. HYUNDAI DENIES A PROBLEM WHEN IT IS BROUGHT IN FOR SERVICE. OTHER HYUNDAI SANTA FE DRIVERS INDICATE PROBLEM IS WITH TRANSMISSION AND GETS WORSE OVER TIME, INCLUDING HAVING STALLS WHILE IN TRAFFIC,, UNEXPECTED ACCELERATION, CAR WON'T SHIFT IN 2ND AND 3RD GEARS. PLEASE GET HYUNDAI TO ADDRESS THIS PROBLEM AND ISSUE A RECALL. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED IT TOOK 3-4 SECONDS BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WOULD ACCELERATE WHEN IT SHOULDN'T. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 7,500.

FROM STOP,MAKING LEFT TURN, LOST ALL POWER MOMENTARILY, RPM DROPPED TO IDLE. PRESSING ACCELERATOR DID NOTHING, FINALLY ENGINE CAME BACK AND ACCELERATED WILDLY. VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING 25 MPH WHEN SHE HEARD AN UNUSUAL NOISE. IMMEDIATELY, THE VEHICLE GAUGES BEGAN TO SHAKE. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY. AS SHE RESUMED DRIVING AND REACHED 25 MPH, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND IT WAS DETERMINED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER OFFERED TO REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION. THE CONTACT WAS NOT CERTAIN IF THE REBUILT TRANSMISSION WOULD REPAIR THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 3,700.

BRAND NEW 2010 HYUNDAI SANTA FE LIMITED 6 SPEED AUTO TRANSMISSION. VEHICLE SOMETIMES MAKES A LOUD BANG FROM TRANSMISSION AT START UP. VEHICLE LURCHES FORWARD WHEN STARTED UP IN PARK. ALSO LOUD BAND WHEN ENGAGING REVERSE. HAS A PROBLEM SHIFTING SOMETIMES FROM 2ND TO 3RD GEAR,A SLIGHT HESITATION SOMETIMES. CAR HAS ALSO DIED ON ME FOR NO REASON WHEN PULLING OUT OF A JUNCTION. WILL BE TAKEN THE VEHICLE TO MY LOCAL HYUNDAI DEALER ASAP. LOVE THE VEHICLE BUT SERIOUSLY WORRIED WITH THE TRANSMISSION ISSUES. MOST OF THE ISSUES ARE HAPPENING DAILY APART FROM THE STALLING ISSUE WHICH HAS ONLY OCCURRED ONCE. *TR

TIRE PRESSURE LIGHT COMES ON AND OFF. WENT TO DEALER FOUR TIMES ON THIS ISSUE AND WAS ADVISED THAT THIS IS NORMAL AS THE TIRE PRESSURE SENSOR CAN BE AFFECTED BY HIGH VOLTAGE POWER LINES, RADIO FREQUENCY FROM AN AIRPORT, A POLICY STATION, AN INTERNAL ELECTRONIC DEVICE ATTACHED, ETC. ETC. HOWEVER, UNDERSTAND FROM MY FRIENDS WHO DRIVE TOYOTA AND HONDA THAT THIS ISSUE DOES NOT EXIST. *KB

2010 HYUNDAI SANTA FE SE / OWNED 5 1/2 WEEKS / 824 MILES. STARTED VEHICLE LATE MORNING, PREPARING TO DRIVE OUT OF THE GARAGE. SMOKE BEGAN POURING FROM THE A/C VENTS. IMMEDIATELY TURNED OFF THE ENGINE & GOT OUT OF VEHICLE. CALLED 911 FOR FIRE DEPARTMENT. SMOKE CONTINUED FOR COUPLE OF MINUTES AFTER THE ENGINE WAS TURNED OFF. EVIDENT FROM THE SMELL IT WAS AN ELECTRICAL MALFUNCTION/BURN. FIREMEN CONFIRMED THIS. FIREMEN CHECKED UNDER THE VEHICLE & THE ENGINE COMPARTMENT, BUT NO EVIDENCE OF SMOKE, FIRE OR BURN IN EITHER LOCATION. I HAD VEHICLE TOWED TO THE DEALERSHIP. NO CONCLUSION AT THIS TIME. *TR

TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE SEATED IN THE PASSENGER SEAT, THE CONTACT NOTICED THE AIR BAG OFF LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THERE WAS NOTHING THAT THEY COULD DO AND THE PROBLEM WAS RELATED TO THE CONTACT'S WEIGHT. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE SAME RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.

BRAND NEW 2010 HYUNDAI SANTA FE INTERMITTENTLY LURCHES FORWARD AND REVERSE WHEN STARTED UP IN PARK. APPEARS AS IF STARTING UP "IN GEAR" WHEN IN PARK. *TR

2010 SANTA FE. I GET A LOUD KNOCK (WHICH JERKS THE VEHICLE) EVERY SO OFTEN WHEN I START THE VEHICLE. THE DEALER CANNOT FIND ANYTHING WITH IT. I ALSO GET A PAUSE AT TIMES GOING FROM 2ND TO 3RD GEAR IN MY AUTOMATIC TRANSMISSION. DEALER REFILLED TRANSMISSION FLUID WHICH SEEMS TO HAVE HELPED THAT A LITTLE, BUT IT STILL JERKS AT TIMES WHILE SHIFTING GEARS. THE KNOCK HAS NOT STOPPED HOWEVER. JUST HAPPENED AGAIN YESTERDAY WHICH IS AT LEAST THE 15TH TIME IT HAS HAPPENED SINCE WE BOUGHT IT IN MARCH. I HAVE TALKED WITH OTHERS WHO HAVE A 2010 SANTA FE AND THEY SAY THEY HAVE EXPERIENCED THE SAME PROBLEM. ALL OF IT SEEMS TO BE A TRANSMISSION ISSUE TO ME, BUT THE DEALER SAYS THEY CANNOT FIND ANYTHING. NOT NORMAL, AND DEFINITELY SHOULD NOT HAPPEN WITH A NEW VEHICLE. I REALLY LIKE THE VEHICLE OUTSIDE OF THAT. *TR

A 2010 HYUNDAI SANTA FE WAS INVOLVED IN A FRONT END IMPACT . THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP FOR REPAIRS. IN THE NORMAL COURSE OF REPAIRS, THE SHOP REPLACED THE COMPONENTS OF THE SUPPLEMENTARY RESTRAINT SYSTEM AND SENT THE VEHICLE TO THE LOCAL DEALER TO CHECK FOR ERROR CODES AND TO RESET THE SYSTEM. ONE OF THE ERROR CODES WOULD NOT CLEAR. THE DEALER, IN WASHINGTON STATE ADVISED THE REPAIR SHOP AND US THAT PURSUANT TO A TSB,01-90-013, HYUNDAI RECOMMENDS THAT THE WIRING HARNESS ALSO MUST BE REPLACED IN ADDITION TO THE STANDARD PARTS OF THE AIRBAG SYSTEM, WHEN THE AIR BAGS ARE DEPLOYED. THERE WAS NO DIRECT DAMAGE TO THE WIRING HARNESS AND THIS APPEARS TO BE SOME UNIQUE REQUIREMENT DESIGNED INTO THE HARNESS BY HYUNDAI. IT IS UNCLEAR WHY THIS IS REQUIRED OR WHAT UNIQUE FEATURE WAS BUILT INTO THE HARNESS THAT DEMANDS THE REPLACEMENT OF THE ENTIRE HARNESS. THIS ADDED REQUIREMENT ADDS AN ADDITIONAL $6,767.75 TO THE REPAIR COST OVER AND ABOVE THE REGULAR COLLISION RELATED COST. WHEREAS THIS REQUIREMENT IS UNIQUE TO THE NEW 2010 SANTA FE MODEL AND IS NOT FUNCTION REQUIRED DURING THE STANDARD REPLACEMENT OF AIR BAGS IN ANY OTHER VEHICLE THAT WE ARE AWARE OF, WE MUST ASK IS THIS A DEFECT, IS THIS SIMPLY A DESIGN FEATURE TO ENHANCE PROFIT FROM REPAIRS OR IS THERE SOME UNIQUE FEATURE TO THE WIRE HARNESS DESIGN THAT SERVES SOME OTHER PURPOSE OR FUNCTION? ANY INFORMATION WOULD BE APPRECIATED. *TR

I HAVE THE 2010 SANTA FE BANGING PROBLEM - STARTED ABOUT A MONTH AFTER I BOUGHT IT ONLY HAPPENS ABOUT 1 PER WEEK - DEALER CLAIMED THEY NEVER HEARD OF IT BEFORE - LOOKED AT ME LIKE I WAS SOME SORT OF CRAZY FOOL. I DESCRIBED IT AS -- IT FEELS LIKE SOMEONE BUMPED INTO ME FROM BEHIND - THE FIRST FEW TIMES IT HAPPENED WIFE & I ACTUALLY LOOKED OUT OF THE BACK WINDOW EXPECTING TO SEE THE CAR THAT HAD RAMMED US. I REALLY FIGURED THE CAR WAS GOING INTO GEAR OR SOMETHING - MINE IS THE AWD MODEL - I THOUGHT MAYBE IT WAS SENDING SOME POWER TO THE REAR WHEELS. FOR ABOUT A WEEK EVERY TIME I WOULD LEAVE HOME & START THE SANTA FE I WOULD LOOK UNDER THE VEHICLE - THEN ONE DAY IT HAPPENED AS I WAS LOOKING UNDER. THE ENGINE STARTS - THEN THE VEHICLE SHAKES TO THE POINT THE MUFFLER BANGS INTO THE REAR OF THE FRAME - THAT IS WHAT MAKES IT FEEL LIKE SOMETHING HITTING THE BACK END. HAVE JUST STARTED TO NOTICE A STRANGE FEELING - NORMALLY WOULD ONLY HAPPEN WHEN WE WERE LEAVING HOME - AND SLOWLY TURNING THE CORNER ON OUR STREET - WHEN THE TRANSMISSION SHIFTS FROM 1-2 IT WAS LIKE THE ROAD WAS A WASHBOARD. TODAY IT DID THE SAME THING COMING HOME ON A 2-3 SHIFT. I TALKED TO HYUNDAI CUSTOMER SERVICE WHEN I HAD THE CAR IN FOR SERVICE AND THE DEALER COULD FIND NOTHING WRONG - THEY OFFER NO HELP - THE OLD - IF IT DOES NOT REGISTER A CODE ON THE COMPUTER OR UNLESS THE DEALER CAN DUPLICATE THE PROBLEM - WE WILL NOT DO ANYTHING. PER HYUNDAI CUSTOMER SERVICE I AM THE ONLY PERSON IN THE WORLD WITH THESE PROBLEMS BUT I GO ONLINE AND FIND HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. AT VERY SLOW SPEEDS WHEN THE CAR SHIFTS FROM 1ST TO 2ND IT WILL BANG OR SHIFT SO HARD IT FEELS LIKE THE CAR WAS REAR ENDED... *TR

ALL DOORS AUTOMATICALLY UNLOCK UPON PLACING SHIFT CONTROL IN THE PARK POSITION OR THE KEY IS REMOVED FROM THE IGNITION. ENTRY MAY BE GAINED BY ANYONE IN THE VICINITY OF THE VEHICLE CAUSING A DANGEROUS SITUATION FOR DRIVER AND/OR PASSENGERS. THIS FEATURE CAN NOT BE ALTERED OR DEFEATED TO ALLOW THE DOORS TO REMAIN LOCKED WHEN THE KEY IS REMOVED FROM THE IGNITION. *TR

I HAVE A 2010 HYUNDAI SANTA FE AWD. WE BOUGHT THE CAR WITH 8 MILES. AFTER ONE WEEK WE STARTED TO NOTICE A BANGING SOUND WHEN THE CAR WOULD SHIFT AT LOW SPEEDS, SOMETIMES IT WAS SO SEVERE THE CAR WOULD JERK FORWARD VIOLENTLY. WE HAVE TAKEN IT TO THE LOCAL DEALER TWICE AND THEY TELL US THERE IS NOTHING WRONG. TODAY MY WIFE WAS COMING HOME FROM WORK AND SLOWED DOWN TO LET SOME KIDS CROSS THE STREET, AS SHE WAS SLOWING THE CAR BANGED AND JERKED FORWARD SO VIOLENTLY SHE THOUGHT SHE WAS GOING TO LOSE CONTROL AND HIT ONE OF THE KIDS! I WAS JUST LOOKING ONLINE FOR OTHER COMPLAINTS AND THERE ARE A LOT, COMPLAINING ABOUT THE SAME PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS, OR SOMEONE IS GOING TO BE KILLED!!! BY THE WAY, THANKS FOR THE HONDA ODYSSEY BRAKE RECALL, I SENT IN A COMPLAINT ABOUT THAT, YOU FOLKS ARE GREAT! THANKS FOR YOUR TIME. *TR

HYUNDAI SANTE FE 2010 WAS PURCHASED NEW IN FEBRUARY 2010. WITHIN 3 MONTHS THE VEHICLE STALLED AND DIED TWICE WHILE IN ROUTE.AND DISPLAYED DIFFICULTY UP-SHIFTING AND DOWN=SHIFTING, 1ST - 3RD AND 3RD - 1ST. RETURNED TO SERVICE DEPT OF DEALER. SERVICE DEPT UNABLE TO DETERMINE CAUSE OF INCIDENTS. WITHIN 2-3 MONTHS POST THESE INCIDENTS, THE VEHICLE "CLANGED AND BANGED"AND CONTINUED PROBLEMS WITH ACCELERATION AND SHIFTING GEARS. ALSO BEGAN AN INTERMITTENT LOUD "VACUUM CLEANER" NOISE DURING GEAR CHANGES. RETURNED VEHICLE TO DEALER SERVICE CENTER AND AFTER 4 HOUR REVIEW, WAS INFORMED THE TRANSMISSION WOULD NEED TO BE REPLACED. WHEN THE VEHICLE WAS REPORTED AS REPAIRED, AND WAS REQUIRED TO BE PICKED-UP, NO STATEMENT OR DOCUMENT WAS PROVIDED TO INDICATE REPAIRS OR DAMAGES. NOT UNTIL THE DEALERSHIP AND MANUFACTURER WERE CONTACTED WAS THE STATEMENT OFFERED, ONE WEEK LATER. HAVEN'T SEEN THE STATEMENT YET AS IT WILL BE ACCESSED THROUGH THE DEALER THIS WEEK. I WAS INFORMED THE VEHICLE WAS REPAIRED BY REPLACING THE CURRENT DEFECTIVE TRANSMISSION WITH THE A NEW SAME-MODEL TRANSMISSION. WHAT IS THAT ABOUT? REPLACE THE DEFECTIVE TRANSMISSION WITH A NEWER DEFECTIVE MODEL, I DON'T THINK SO! I AM A WIDOW WITH ONE CAR TO DRIVE FOR WORK. IN MY LINE OF WORK, I AM ALONE ON THE ROAD SEVERAL WEEKS A YEAR. PLEASE CAN YOU ASSIST ME WITH THIS ISSUE? THANK YOU FOR YOUR CONSIDERATION. *TR

MY 2010 HYUNDAI SANTE FE GLS TRANSMISSION PERIODICALLY SLIPS AND THEN CLUNKS INTO THE NEXT HIGHEST GEAR WITH A FORCE THAT SHAKES THE CAR. THIS FORCE TRANSLATES INTO A BANGING SOUND. EACH INCIDENT HAPPENED AT SPEEDS OF 20-25 MPH AND SHIFTING FROM 2ND TO 3RD GEAR. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR SINCE I DON'T KNOW WHEN THE TRANSMISSION WILL FINALLY FAIL COMPLETELY. I BELIEVE THE CAR SHOULD BE RECALLED FOR THIS POTENTIAL SAFETY HAZARD.

TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE TRANSMISSION WOULD THROW ITSELF INTO GEAR WITH A HARD BANG AS IF IT WERE HIT FROM THE REAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RESET THE COMPUTER; THE BANGING STOPPED FOR A WHILE. THE FAILURE OCCURRED AGAIN BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000 AND THE CURRENT MILEAGE IS APPROXIMATELY 10,000. UPDATED 01/18/11 *BF UPDATED 01/31/11

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITH THE ENGINE RUNNING WHEN IT BEGAN TO ROLL BACKWARD. THE FRONT PASSENGER SIDE DOOR WAS OPEN WHILE THE FAILURE OCCURRED. THE CONTACT RAN TO CATCH THE VEHICLE AS IT INDEPENDENTLY REACHED A STOP. THE FRONT PASSENGER SIDE DOOR STRUCK THE CONTACT RESULTING IN SERIOUS INJURIES. SHE WAS TRANSPORTED BY AMBULANCE TO THE EMERGENCY ROOM FOR TREATMENT TREATED. A POLICE REPORT WAS AVAILABLE. A THIRD PARTY INVESTIGATOR WAS SENT BY THE MANUFACTURER TO INSPECT THE VEHICLE. THE INVESTIGATOR FOUND NO FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THE VEHICLE WOULD INTERMITTENTLY SURGE FORWARD. THE VEHICLE WAS NEVER TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 3,200.

TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. HE ALSO NOTICED THAT THE RPMS WOULD INCREASE AND DECREASE WITHOUT APPLYING PRESSURE TO THE ACCELERATOR PEDAL. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT SINCE THE COMPUTER DID NOT DISPLAY ANY ERROR CODES THEN THEY WERE UNABLE TO DIAGNOSE THE FAILURE OR REPAIR THE VEHICLE. THE CURRENT MILEAGE WAS APPROXIMATELY 18,000. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.

THE WEEKEND WE PURCHASED OUR 2010 HYUNDAI SANTA FE LIMITED, V6, WHILE DRIVING IN AREA WITH MODERATE GRADES VEHICLE HAD TROUBLE SHIFTING BETWEEN 1ST & 2ND GEARS, 2ND & 3RD GEARS. WE THOUGHT IT COULD BE THE AREA WE WERE DRIVING IN, SO WE CONTINUED TO DRIVE IT TO SEE IF THAT WAS IT. IT WAS NOT. HARD SHIFTING HAS CONTINUED FOR THE COMPLETE EXTENT OF OUR OWNERSHIP COMMENCING AT THE START. ON 12/7/2010, TOOK THE VEHICLE IN TO BE CHECKED, CAUSE: FOUND TRANSMISSION JERKING. MODULE ASSY-AUTO TRANS CONTROL RE, RESET ADAPTIVE TRANS VALUES. RECALL, P0111, ECM UPDATE, PERFORMED CAMP TC7. BRING BACK IF CONTINUES AFTER A COUPLE WEEKS. IT DID CONTINUE, BUT I AM A BUSY PERSON. ON 4/21/2011, RETURNED AGAIN STATING THAT VEHICLE WAS CONTINUING TO SHIFT HARD, JERKING. DEALER SVC STATES COULD NOT DUPLICATE. VEHICLE DUPLICATED FOR ME ON WAY HOME FROM SVC APPT. ON 6/10/11, RETURNED AGAIN FOR SAME PROBLEM WITH HARD SHIFTING AT LOW SPEEDS, JERKING. CAUSE: TCM UPGRADE, RE-RESET ADAPTIVE TRANS VALUES, AFTER WHICH SVC DEPT SAID COULD NOT DUPLICATE AGAIN. SVC MGR STATES THAT A NEW REFLASH HAD BEEN ISSUED SINCE THEY UPGRADED IT LAST ON 12/7/2010. THRU RESEARCH I FIND NO NEW UPGRADE HAS BEEN RELEASED ON SVC MESSAGES/NOTIFICATIONS. I BELIEVE I'VE BEEN MISLEAD. I AM POSITIVE THAT THE VEHICLE WILL DO THIS AGAIN. ALSO, INTERMITTENTLY WHEN ONLY CRANKING THE VEHICLE AND BEFORE THE VEHICLE IS PUT IN GEAR IT WILL IMMEDIATELY HAVE A FEELING OF A LARGE "BANG OR SLAM" AND THEN LUNGE FORWARD EVEN THOUGH STILL IN PARK. THE VEHICLE ALSO MAKES "POPPING" SOUNDS WHEN IN PARK KIND OF LIKE SMALL "BACKFIRES". I HAVE ALSO ASKED THEM TO INVESTIGATE THIS AND DID NOT GET A SATISFACTORY RESPONSE. THEY STATE THAT ALL OF THESE SYMPTOMS ARE CONNECTED TO THE "NEW REFLASH" THAT HAS COME OUT SINCE THE 12/7/2010 SVC APPT. IT "SHOULD" FIX IT. I SAY RECALL IT.

THE CAR WILL GO INTO NEUTRAL GEAR ALL ON ITS OWN AND THEN SLIP BACK INTO GEAR LUNGING THE CAR FORWARD. OCCUPANTS OF THE CAR WILL GET A WHIPLASH EFFECT. THE CAR IS USUALLY IN 2ND OR THIRD GEAR WHEN IT NO LONGER HAS POWER. THIS CAN BE VERY VERY DANGEROUS IN A MERGING TYPE OF DRIVING SITUATION. THE DRIVER IS COUNTING ON THE CAR TO BRING THEM INTO TRAFFIC, MAINTAINING A CERTAIN SPEED AND CONTROL. ALL OF A SUDDEN WHEN THE CAR IS NOT RESPONDING. IT IS A VERY FRIGHTENING SITUATION. FOLLOWED BY THE LURCHING OF THE CAR. IT FEELS AS IF THE CAR HAS JUST BEEN HIT IN REAR. THE PROBLEM HAPPENS ONCE OR TWICE A MONTH, FOR OVER A YEAR NOW. THERE ARE THOUSANDS OF COMPLAINTS ON LINE ON MANY MANY WEB SITES. EVERYONE SAYS THE SAME THING. THEY BRING IT TO THE DEALER, AND THE DEALER USUALLY CAN NOT REPLICATE THE PROBLEM. IN SOME CASES THE DEALER HAS TEST DRIVEN THE CAR AND HAS FELT THE PROBLEM AND HAS REPLACED THE TRANSMISSION, ONLY TO HAVE THE NEW TRANSMISSION DO THE SAME THING. USUALLY THOUGH, THE DEALER AND OR HYUNDAI GET AROUND THIS PROBLEM BY SAYING THAT EVEN THOUGH THEY HAVE HEARD OF THIS AS BEING AN ISSUE, THEY WILL NOT DO ANYTHING ABOUT IT UNTIL THE DEALER EXPERIENCES THE PROBLEM OR SEES THAT THE COMPUTER REGISTERS IT IN THE CARS COMPUTER SYSTEM. BUT THAT IS PART OF THE PROBLEM. NO CHECK LIGHT COMES ON, NOTHING REGISTERS. SO, ALL OF THESE UNSAFE CARS ARE OUT THERE. A SITUATION WAITING TO CAUSE AN ACCIDENT. WE HAD A FRIEND'S CAR BEHIND US WHEN WE LOST POWER, AND THEY SAID THEY ALMOST ENDED UP REAR ENDING US. IT'S NOT A SAFE CAR. HYUNDAI SAID "THEY CAN NOT DO ANYTHING FOR US EVEN THOUGH THEY KNOW THERE IS AN ISSUE. THAT MORE PEOPLE HAVE TO COMPLAIN". THEY NEED TO DO A RECALL. IT IS MY HOPE THAT YOU ALL CAN TAKE SOME ACTION. I DO NOT WANT TO SELL THIS CAR OR TRADE IT IN, IT WOULD BE PUTTING SOMEONE ELSE'S LIFE ON THE LINE. HYUNDAI IS BRUSHING US ALL OFF. *KB

ON A LARGE NUMBER OF OCCASIONS, THE TRANSMISSION OF MY 2010 HYUNDAI SANTAFE AWD WOULD SLIP INTO NEUTRAL AS IT WENT THROUGH THE GEARS. THAT IS WHEN THE CAR WAS STILL RELATIVELY COOL AS IN THE MORNING, IT WOULD START OFF IN FIRST, SHIFT TO SECOND AND THEN ON SOME OCCASIONS SLIP INTO NEUTRAL. WITH A LITTLE ON AND OFF ON THE ACCELERATOR IT WOULD THEN GO INTO THIRD AND THEN SHIFT NORMALLY. THE ONLY TIMES THAT IT WOULD HAPPEN WAS WHEN THE TRANSMISSION OIL WAS STILL COLD. HYUNDAI CHANGED THE TRANSMISSION COMPUTER PER A SERVICE BULLETIN. WHEN THE CONDITION REAPPEARED IT THEN OFFERED TO REPLACE THE TRANSMISSION IN ITS ENTIRETY. THIS SEEMS TO HAVE SOLVED THE PROBLEM. MY CONCERN WOULD BE THAT IF IT DID HAPPEN WHEN ONE ENTERED A LINE OF TRAFFIC. THIS CERTAINLY COULD HAVE CREATED A DANGEROUS SITUATION. TILL THE SITUATION WAS RESOLVED, IT HAPPENED ON A SIGNIFICANT NUMBER OF OCCASIONS. HYUNDAI WAS RESPONSIVE TO THE PROBLEM, AND SEEMS TO HAVE TRIED TO ADDRESS THE PROBLEM. THE VEHICLE HAS APPROXIMATELY 10,000 MILES AT THIS TIME. IT WAS PURCHASED NEW IN APRIL AND THE PROBLEM BEGAN IN JUNE. THAT AT LEAST IS WHEN WE FIRST OBSERVED IT. *TR

WE PURCHASED 2010 HYUNDAI SANTA FE ALMOST FROM THE START WE NOTICE AN OCCASION SHE WOULD BANG INTO GEAR WHILE DRIVING IN 30 - 40 MPH TRAFFIC AND STOPS. AFTER NUMEROUS TRIPS TO DEALER THEIR ANSWER WAS THEY COULDN'T DUPLICATE. THE LAST 2 TRIPS TO THE DEALER I EXPLAINED IF YOU DRIVE IN STOP & GO TRAFFIC MOVING ABOUT 30-40 MPH YOU WILL FEEL THE BANG LIKE YOU HAVE BEEN REAR ENDED. I WAS TOLD THE CANNOT TEST FOR THAT PERIOD OF TIME THEY REFLASH THE COMPUTER. THEN LISTED IT AS UNABLE TO DUPLICATE AND SET UP N APPOINTMENT WITH A FACTORY REP. FOR DECEMBER 15,2010 @10:30AM. MY WIFE WILL NOT CURRENTLY TAKE HER PARENTS FOR TREATMENTS AT THE MEDICAL CENTER BECAUSE THE BANG STARTLES HERE PARENTS AND SHE FEARS A BREAKDOWN. UNACCEPTABLE FOR A CAR LESS THAN ONE YEAR OLD. *TR

THE FRONT WINDOWS FOGGED COMPLETELY DURING AN RAIN STORM OF HIGH INTENSITY, THE AIRCONDITIONING SYSTEM WAS ON AND WORKING UNTIL THE HIGH HUMIDITY AND RAIN OVERTOOK THE SYSTEM THIS SITUATION HAPPENED AT NIGHT ON BUSY FREEWAY MAKING THIS A VERY DANGEROUS SITUATION AS THE SIDE WINDOWS ALSO STARTED TO FOG ,THIS HAS HAPPENED SEVERAL TIMES EACH TIME THE A/C COMPRESSOR SEEMS TO QUIT WORKING....ALSO PULLING THE VEHICLE OVER AND SHUTTING IT DOWN FOR 5 TO 10 MINUTES SEEMS TO CLEAR IT UP...THE COMMON FACTORS WERE HIGH HUMIDITY, TEMPERATURE DROP ,RAIN.....THE FIRST TIME TEMP WAS 65DEGF SECOND 55DEGF THIRD 64DEGF... *TR

MY PROBLEM IS WITH A 2010 HYUNDAI SANTA FE, 4 CYL. THE PROBLEM IS THAT THE VEHICLE SOMETIMES HESITATES TO MOVE FORWARD, AND THEN SUDDENLY ACCELERATES. IT HAPPENS WHEN THE VEHICLE IS STOPPED AS IN TRAFFIC. WHEN THE ACCELERATOR IS DEPRESSED THE VEHICLE DOES NOT IMMEDIATELY MOVE FORWARD, AND THEN IT SUDDENLY MOVES FORWARD VERY QUICKLY. I HAVE REPORTED THIS PROBLEM THREE TIMES TO MY DEALER. THEY HAD A " FACTORY" SERVICE MGR RIDE WITH ME FOR ABOUT A HALF HOUR. THE PROBLEM DID NOT HAPPEN. IT HAS HAPPENED UNEXPECTEDLY MANY TIMES SINCE THEN. I WAS ALMOST IN A SERIOUS ACCIDENT FROM THIS PROBLEM. THE DEALER PUT THE CAR ON THE DIAGNOSTIC MACHINE AND FINDS NO PROBLEM. TODAY A FRIEND OF MINE WHO HAS A GAS STATION IN ASHEVILLE, NC HAD A CUSTOMER ASK HIM ABOUT THE EXACT SAME PROBLEM WITH THE IDENTICAL VEHICLE. I SPOKE WITH THE INDIVIDUAL AND HIS PROBLEM IS EXACTLY THE SAME AS MINE ! THAT IS WHY I AM WRITING TO YOUR OFFICE. I HAVE FILED A COMPLAINT WITH HYUNDAI [XXX] BUT THE PROBLEM CONTINUES. I WILL BE HAPPY TO LET THE GOV TEST MY VEHICLE. IT IS A SAFETY HAZARD. MY DAUGHTER HAD THE SAME EXPERIENCE AND SAID SHE WOULD NOT DRIVE IT ANY MORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2010 HYUNDAI SANTE FE TRANSMISSIONS BANGS INTO GEAR BETWEEN 1-2 GIVING A FEELING AS IF SOMEONE HAS REAR ENDED YOUR CAR .IT ALSO HAS A ROCKING MOTION WHILE DRIVING. MOSTLY DOES THIS FIRST THING IN THE MORNING BUT WILL ALSO DO IT RANDOMLY. CALL HYUNDAI AND THEY CLAIM THAT THEY DO NOT HAVE ANY KNOWLEDGE OF A TREND ON TRANSMISSION PROBLEM WITH THE SANTE FE. I TOOK CAR TO DEALERSHIP FOR THEM TO LOOK AT AND LEFT IT OVERNIGHT THEY COULD NOT FIND ANY PROBLEM. AT MY SUGGESTION THEY REFLASHED THE COMPUTER AND IT HELPED FOR A WEEK AND NOW THE CAR DOES THE SAME THING BANGING/LEARCHING INTO 2 GEAR. *TR

ON TUESDAY, JUNE 8, 2010 I WAS ON A BUSY INTERSTATE HIGHWAY WITH FAST MOVING TRAFFIC AND MY CAR LOST ALL POWER WHILE TRAVELING AT 70 MPH. FORTUNATELY, I WAS ABLE TO BARELY GLIDE THE SANTE FE TO THE SHOULDER AND STOP WITHOUT INCIDENT. FOLLOW UP: 3 PM VISITED HYUNDAI SERVICE CENTER AND WAS TOLD THAT IT WAS NOT A THROTTLE PROBLEM. THEY ARE IN CONTACT WITH CA SERVICE TO DETERMINE CAUSE OF PROBLEM. FRIDAY, 6-11-10 AFTER COMPLETE TESTING OF ALL CIRCUITS, HYUNDAI DECLARES NO SOURCE OF PROBLEM. AUTO WAS PICKED UP AT 4:30 PM HYUNDAI ASSISTANT SERVICE MANAGER: BOB WOOD HYUNDAI CASE # 3982284 THE SPECIFICS ARE: ?SUV WAS PURCHASED 8/09 AND CURRENTLY HAS 5200 MILES. ?CRUISE CONTROL WAS ON BUT NOT ENGAGED. ?GAS TANK INDICATOR ON ONE-HALF. ?WITH MY FOOT ON GAS PEDAL THE INITIAL INSTINCT WAS THAT THE ENGINE HAD LOST ALL POWER. OPRESSING HARDER ON GAS PEDAL HAD NO REACTION. OTHERE WAS AN OPENING IN TRAFFIC AND WITH THE SUV FORWARD INERTIA I WAS ABLE TO JUST REACH THE ROAD SHOULDER. OOBSERVED THAT RED INDICATORS WERE ON (BATTERY, OIL) ?RESET TRANSMISSION SELECTOR TO PARK, TURNED OFF KEY. OFIRST RESTART-NOTHING HAPPENED OSECOND RESTART SUV STARTED AND I DID NOT TURN OFF UNTIL REACHING HOME. OBVIOUSLY, THIS IS A SERIOUS LIFE THREATENING SITUATION THAT NEEDS TO BE RESEARCHED THOROUGHLY AND CORRECTED. *TR

2010 HYUNDAI SANTA FE V6 AWD LIMITED I PUT THE KEY IN THE IGNITION TO START IT, AND THE VEHICLE LUNGED FORWARD APPROXIMATELY 6 INCHES. THE VEHICLE WAS IN PARK WHEN I STARTED IT. LUCKILY MY FOOT WAS NEAR THE BRAKE, SO I INSTINCTIVELY SLAMMED ON THE BRAKE. I DO NOT KNOW HOW FAR IT WOULD HAVE GONE IF I HAD NOT DEPRESSED THE BRAKE PEDAL. LUCKILY THE VEHICLE IN FRONT OF ME WAS FAR ENOUGH AWAY, ALSO LUCKY THAT THERE WAS NOBODY WALKING BETWEEN MY VEHICLE. I LOOKED ON A HYUNDI FORUM AND THERE SEVERAL COMPLAINT'S THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG I ASKED THEM TO CONTACT THE FACTORY AND THEY DID NOT HAVE ANY COMPLAINT'S ONTHE SAME PROBLEM .I TOLD THEM TO LOOK AT YOUR WEB SITE AND THE FORUM .I AM A AUTO MECHANIC AND I CAN TELL YOU IF THE PARK PAW THAT'S HOLDS THE CAR IN PLACE LETS GO AFTER CONSTANTLY GETTING PULLED AWAY WHEN THIS HAPPENS THE TRUCK CAN TAKE OFF AND HURT/KILL SOMEBODY PLEASE HELP!!!!! THANK YOU *TR

I HAVE A 2010 HYUNDAI SANTA FE. THE TRANSMISSION SLIPS AND I GET A HARD SHIFT WITH A LOUD BANG WHEN SHIFTING FROM 1ST TO 2ND OR 2ND TO 3RD. IT SEEMS TO DO THIS WHEN THE TRANSMISSION IS COLD BUT IT DOES IT EVEN WHEN WARM. I HAD MINE IN 3 TIMES FOR REPAIR WITH A NEW TRANSMISSION ON THE LAST REPAIR. THE NEW TRANSMISSION IS THE SAME AS THE ORIGINAL ONE. HYUNDAI KNOWS ABOUT THIS AND THEY KNEW ABOUT WHEN I BOUGHT THE CAR. I SHOULD HAVE BEEN NOTIFIED WHEN I WAS BUYING THE CAR - NOT FINDING OUT AFTER THE FACT. THE DEALER GIVES ME THE DEER IN THE HEADLIGHTS LOOK WHEN I COMPLAIN ABOUT THIS LIKE THEY HAVE NEVER HEARD ABOUT IT BEFORE. *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP AND THERE WAS AN ABNORMAL 4 SECOND DELAY BEFORE THE VEHICLE RESPONDED. THE MALFUNCTION RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHO WAS UNABLE TO GENERATE A TROUBLE CODE. THE DEALER PERFORMED AN UNKNOWN REPAIR HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE CONSUMER STATED THE VEHICLE WOULD RANDOMLY NOT RESPOND TO THROTTLE PRESSURE WHEN TURNING FROM A RESTING STOP. THE DEALER WAS UNABLE TO RETRIEVE A CODE DESCRIPTION FROM THE VEHICLES OBDII TO CORRECT THE PROBLEM. THEY DEALER REPLACED THE AWD MODULE AND PERFORMED AN UPDATE FOR THE VEHICLES ACCELERATIONS RESPONSE