NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Hyundai Santa Fe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TO WHOM IT MAY CONCERN ,I CURRENTLY OWN SANTA FE THE PROBLEM IS HYUNDAI IS NOT RECOGNIZE THE PROBLEM WITH THE VECHICLE I EXPIAIN TO THE SERVICE DPT,I ABSORB A JERK LOSES ACCELERATION POWER NEXT ESCINDICATOR DBC LIGHTS COMES ON TACHOMETER GOES 0.THE VECHICLE IS STILL IN MOTION .I TURN THE IGNITIONOFF RESTART THE VECHICLE THEVECHICLE RETURN BACK IN NORMAL STATE SERVICE REPLIED I HAVE TO WAIT FOR A SERVICE LIGHTS.IAM AWARE THAT SANTAFE FIRES BEGINS IN THE ENG ALSO IN THE REAR.HYUNDAI DONT HAVE AN ANSWER THEY WANT ME TO DRIVE IN DANGER.I DONT NEED A TRAGEDY.PLEASE HELP [XXX] THX YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
2012 HYUNDAI SANTA FE PURCHASED AT 89,000 MILES FROM THE DEALER WITH CLEAN CARFAC. MAINTAINED WITH OIL CHANGES REGULARLY, EVERY 2-3K MILES. NO ISSUES. WENT TO START THE CAR 90 DAYS AFTER PURCHASING IT AND THE ENGINE FAILED, RUMBLED LOUDLY AND SHUT OFF. ENGINE LIGHTS CAME ON. MECHANIC TOLD ME IT WAS TENSION TIMING CHAIN & REPLACED IT FOR $2,000. 2 MONTHS LATER (NOW) THE SAME THING IS HAPPENING, ONLY NOW IT'S A LOUD KNOCKING NOISE AND BLUE INDIGO SMOKE COMING OUT OF THE EXHAUST. I HAVE NOT EVEN DRIVEN THIS CAR FOR 6 MONTHS AND I DO NOT DRIVE VERY OFTEN (LIVE AND WORK IN THE CITY). THIS SAME ENGINE IS IN THE 2013-2014 WHICH HAVE OFFICIALLY BEEN RECALLED, SO WE ALL NEED TO PLACE A LAWSUIT ON HYUNDAI FOR THE 2012 SANTA FE! MY MECHANIC TOLD ME THIS ENGINE IS DEFECTIVE AND THE MANUFACTURER DID NOT SEAL THE OIL PAN PROPERLY SO THE OIL LEAKS OUT CONSTANTLY WHILE THE CAR IS IDLE. I WAS TOLD IT NEEDS A NEW ENGINE, AND AM CURRENTLY FIGHTING WITH HYUNDAI CORPORATE TO GET THEM TO REPLACE IT FREE OF CHARGE! CAN ANYONE HELP!
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING, THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR ON ITS OWN AND THE VEHICLE STOPPED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT IT WAS STILL UNDER THE 100,000 MILE WARRANTY AND REFERRED THE CONTACT TO THE DEALER. POHANKA HYUNDAI (1770 RITCHIE STATION COURT, CAPITOL HEIGHTS, MD 20743, (240) 788-4240) DETERMINED THE CAUSE OF THE FAILURE WAS NOT THE TRANSMISSION. THE DEALER INITIALLY FOUND CODES RELATED TO THE ABS SPEED SENSOR AND STATED THAT THERE APPEARED TO BE AN ELECTRICAL FAILURE WITH THE ELECTRONIC STABILITY CONTROL. THE DEALER FURTHER STATED THAT THE ABS MODULAR WAS ACTIVATING ON ITS OWN, WHICH CAUSED THE FAILURE. THE REPAIRS WOULD COST $2,900 AND THE DEALER STATED THAT IT WAS NOT COVERED UNDER THE WARRANTY; HOWEVER, THEY OFFERED TO COVER A PART OF THE LABOR COSTS. THE DEALER HAD THE VEHICLE FOR OVER A MONTH AND TEST DROVE THE VEHICLE. THE DEALER STATED THAT THE FAILURE RECURRED AFTER ALL THE REPAIRS AND CONCLUDED THAT THE TRANSMISSION MAY BE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE ORIGINAL WARRANTY WOULD NOT COVER THE REPAIRS BECAUSE THE CONTACT'S MOTHER PASSED AWAY; THEREFORE, THE ORIGINAL POWER TRAIN WARRANTY WAS VOIDED. THE MANUFACTURER CALLED THE DEALER AND OFFERED TO CONTRIBUTE $630 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 79,000.
WHILE DRIVING THE ENGINE WOULD DECELERATOR THEN CUT OUT. I CAN BE ON THE HIGHWAY GOING SPEED LIMITS OF 70 OR ON A SIDE STREET GOING 30 OR UNDER. IT EVEN HAPPENED WHEN I PULLED OUT OF MY DRIVE WAY AND DROVE DOWN MY STREET (4 HOUSES DOWN) AND GOT TO MY CUL-DE-SAC AND ALL POWER SHUT DOWN. NEIGHBOR HAD TO STOP TO AVOID HITTING ME BECAUSE I WAS ROLLING AND COULD NOT STOP. ALL POWER TO STEERING WHEEL AND BRAKES WOULD BE NON OPERATIONAL. I HAVE TO MANUALLY PULL THE WHEEL TO ONE SIDE TO AVOID TRAFFIC, CAUSING AN ACCIDENT, OR FROM BEING HIT BY HEAD ON TRAFFIC. THE FIRST OCCURRENCE WAS IN FEBRUARY OF 2017 AND THE MOST RECENT WAS JANUARY 18TH ON MY WAY HOME FROM WORK. IT HAS HAPPENED TO US OVER A DOZEN TIMES AND FOUND BLOGS THAT STATE THAT HYUNDAI DENIES THAT THIS IS HAPPENING.
WHILE DRIVING ON A BUSY STREET, I SLOWLY TURNED A CORNER AND SUDDENLY LOST MY POWER STEERING AND BRAKES AND THE ENGINE STALLED OUT. I IMMEDIATELY TURNED OFF THE ENGINE, SAT BRIEFLY BLOCKING THE HEAVY TRAFFIC, AFTER BEING SLIGHTLY SHAKEN IN THE INCIDENT, STARTED IT UP AGAIN AND PROCEEDED TO PARK AND GET LUNCH. AFTER LUNCH, THE CAR STARTED UP OK, I GOT ON THE ROAD AND SHORTLY AFTER, I NOTICED THE ENGINE LIGHT COME ON SO I IMMEDIATELY LIMPED INTO A NEARBY CAR REPAIR PLACE . THEY DETERMINED THAT THERE WAS VERY HEAVY SLUDGE CLOGGING THE OIL FILTER, EVEN THOUGH WE HAD REGULAR MAINTENANCE ON THE VEHICLE AND NEVER HAD ANY ENGINE INDICATORS EVER COME ON BEFORE. THEY CLEANED OUT THE SLUDGE IN THE ENGINE AND REPLACED THE FILTER AND PUMP. NOW THAT I AM READING ABOUT EVERYONE'S ENGINE PROBLEMS WITH OIL NOT GETTING INTO THE ENGINE, AND AFTER HEARING ON TV ABOUT HYUNDAI REFUSING TO RECALL MY PARTICULAR CAR, I AM VERY AFRAID TO CONTINUE DRIVING IT, SINCE RECENTLY I HAVE EXPERIENCED TWICE A CERTAIN SLUGGISHNESS/DRAGGING WITH A SLIGHT KNOCKING FEELING IN THE STEERING WHEEL. I NOTICED THIS EFFECT TWICE AFTER HAVING DRIVEN THE CAR AT SPEEDS OF 60-70 MPH FOR A LONG PERIOD OF TIME. EACH INSTANCE, I SLOWED TO THE SIDE OF THE ROAD, CHECKED TO SEE IF I COULD SEE ANYTHING OBVIOUS, WHICH I DIDN'T, STARTED UP AGAIN ONTO THE HIGHWAY. THE WEIRD DRAGGING AND SHIMMY CONTINUED, SO I DROVE AT OR UNDER 50 MPH UNTIL IT SLOWLY DISSIPATED AND WENT BACK TO WHAT FELT NORMAL. I WAS VERY DISAPPOINTED TO FIND OUT THAT THERE IS NO RECALL ON MY HYUNDAI SANTAFE 2012, WE BOUGHT IT SECOND-HAND FROM ENTERPRISE CAR SALES. I RELY HEAVILY ON THIS VEHICLE TO DRIVE 2 1/2 HOURS EACH WAY AT HIGHWAY SPEEDS TO CARE FOR MY ELDERLY MOM'S NEEDS IN BALTIMORE. I DON'T WANT TO DIE ON THE HIGHWAY BEFORE MY MOM DIES IN THE NURSING HOME!
ADD MY REAR TAIL LIGHT ASSEMBLIES FILLING WITH WATER AND CONDENSATION TO THE LIST OF COMPLAINTS. BACK UP AND BRAKE LIGHT BULBS MUST BE REPLACED AFTER ANY HEAVY RAIN EVENT.
MY CAR IS SHAKING WHEN THE VEHICLE GETS UP TO AROUND 60 MILES AN HOUR.
2012 Hyundai Santa Fe. Consumer writes in regard to NHTSA Safety Recall 20V-746. THE CONSUMER STATED THE VEHICLE SPUTTERED AS IF IT WERE RUNNING OUT OF GAS. THE FAILURE HAS OCCURED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
MY VEHICLE IS A 2012 HYUNDAI SANTA FE WITH 131,000 MILES. I WAS DRIVING ON THE HIGHWAY TRAVELING ABOUT 65 MPH AND LOST POWER STEERING, POWER BREAKS, AND SPEED CONTROL. MY CAR BEGAN TO SLOW AND WOULD NOT ACCELERATE AND WAS DIFFICULT TO STEER. FORTUNATELY I HAD ENOUGH POWER/SPEED STILL TO GET OVER INTO THE BREAKDOWN LANE. I WAS ABLE TO USE MY DIRECTIONALS AND HAZARD LIGHTS ONCE ON THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND ATTEMPTED TO START IT AGAIN SEVERAL TIMES WITHOUT SUCCESS. THE CHECK ENGINE LIGHT WAS ON, AS WAS THE OIL LIGHT AND BATTERY LIGHT. THERE WAS NO DISCERNIBLE WARNING THAT WOULD HAVE INDICATED AN IMPENDING ENGINE FAILURE. I HAD ALREADY DRIVEN 75 MILES OF MY TRIP AND IT SIMPLY STOPPED RUNNING. IN THE MIDDLE OF THE HIGHWAY! THE CAUSE OF THE PROBLEM IS UNKNOWN TO ME AND CURRENTLY UNKNOWN TO MY MECHANIC. I HAD TO HAVE MY CAR TOWED 50 MILES TO THE MECHANIC. GETTING IT TO A DEALER WOULD HAVE BEEN EVEN FATHER.
DOOR LOCKS KEEP LOCKING AND UNLOCKING. HAS NOT STOP DOING THIS
NOTICED MY VEHICLE WAS PULLING TO THE RIGHT AND JUST FELT WRONG WHEN I DROVE, TOOK IT TO A MECHANIC TO CHECK THE ALIGNMENT AND BRAKES (BECAUSE IT WAS TIME FOR PADS). THE MECHANIC WAS SHOCKED TO FIND THE STRUT ON THE PASSENGER SIDE HAD RUSTED AND BROKEN COMPLETELY. HYUNDAI WAS GOING TO CHARGE ME TO CHECK IT OUT AND REPAIR BECAUSE I WAS OUTSIDE OF MY WARRANTY. THE MECHANIC TOLD ME TO CHECK FOR A RECALL SINCE IT WAS NOT A COMMON ISSUE, THERE WAS NOT A RECALL SO HE SUGGESTED I FILE A COMPLAINT.
MOTOR STARTED KNOCKING WHILE DRIVING, TOOK TO SHOP AND WAS TOLD MOTOR IS NO GOOD. NEEDS TO BE REPLACED. COST 6100.00
ON MONDAY, NOVEMBER 12, 2018 I WAS DRIVING AT 60 MPH ON INTERSTATE 64 IN NEWPORT NEWS, VA. I STARTED HEARING A CLANGING NOISE FROM THE FRONT OF THE CAR. I THOUGHT A FENDER HAD COME LOOSE. THE NOISE PERSISTED AND I REALIZED IT WAS COMING FROM THE ENGINE COMPARTMENT. MY VEHICLE, WITH 140,527 MILES ALSO HAD A BURNING SMELL ALTHOUGH THERE WAS NO FIRE. I PULLED OVER TO THE SIDE OF THE ROAD AND WAS TOWED TO WILLIAMSBURG HYUNDAI DEALERSHIP IN WILLIAMSBURG, VA. THEY CALLED ME LATER THAT DAY AND TOLD ME THAT "SOMETHING HAD COME LOOSE IN THE ENGINE AND MADE A HOLE IN THE ENGINE BLOCK". I WAS TOLD I NEEDED A REPLACEMENT ENGINE AT A COST OF $7,200 WHEN THE VEHICLE IS ONLY WORTH ABOUT THAT ON THE PRIVATE MARKET. THE DEALER DID NOT INFORM ME ABOUT THE ISSUES WITH THE THETA II ENGINES IN THE 2011-2014 HYUNDAI SONATAS WHICH HAS THE SAME ENGINE AND HAS BEEN RECALLED. I CALLED HYUNDAI CUSTOMER CARE AND OPENED A CASE WITH THEM ON NOVEMBER 15, 2018. THEY ADVISED ME TO HAVE THE DEALER SUBMIT A CLAIM REQUEST FORM CONCERNING THE INCIDENT AND THEY WOULD DETERMINE WHAT TO DO. NHTSA NEEDS TO RECALL ALL 2012 SANTA FE'S WITH THE THETA II ENGINE NOW BEFORE SOMEONE IS KILLED FROM A CRASH CAUSED BY AN ENGINE MALFUNCTION AT HIGH SPEED. MY HYUNDAI CASE NUMBER IS 12401191.
"TAKATA RECALL" MY ABS LIGHTS ARE ON AND WILL NOT GO OFF AS WELL AS THE DOWNHILL LIGHT MOVING AND STATIONARY. THE MECHANIC SAID IT IS A SENSOR IN THE LEFT REAR HUB THAT NEEDS TO BE REPLACED.
DRIVING ON INTERSTATE HIGHWAY THE ENGINE HAD A FAILURE AND A ROD WENT THROUGH THE ENGINE BLOCK AND THE OIL DUMP STARTED A FIRE.
2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO SAFETY RECALL DUE TO FIRES AND MELTNG WIRES AND QUESTIONS IF VEHICLE FALLS UDER RECALL. *AS *JS *JS
MY ABS LIGHTS ARE ON AND WON'T GO OFF. I HAD IT CHECKED FOR 80$ TO GET TOLD IT IS A SENSOR IN THE REAR HUB OF TIRE THAT IS NOT READING THE TIRE SPEED. THEY WANT 500$ TO REPAIR IT.
WAS DRIVING ON THE HIGHWAY AND HEARD A RATTLING/CLUNKING, MY RPM'S SHOT UP AND I COULDN'T ACCELERATE PAST 60. THE CHECK ENGINE LIGHT CAME ON AND THEN SHUT OFF BRIEFLY. THEN ALL OF THE LIGHTS ON MY DASHBOARD CAME ON AND I PULLED OVER BUT HAD NO POWER STEERING. ONCE I PULLED OVER THE CAR BEGAN TO SMOKE SO I TURNED IT OFF. I THEN HEARD A LOUD POP AND SAW A THICK BLACK SMOKE COMING FROM THE HOOD AND WITHIN 30 SECONDS THE FRONT OF MY CAR WAS IN FLAMES. IT IS BELIEVED TO BE AN ISSUE WITH THE ENGINE AND THERE IS THE START OF A CLASS ACTION LAW SUIT ON THIS ENGINE.
IT STARTING SLOWING DOWN WHILE DRIVING AND A REALLY LOUD NOISE AND THEN SHUT DOWN.. HAD TO HAVE IT TOWED TO AUTO LENDERS THAT WHERE I PURCHASE THE TRUCK AND THEY SAID THE ENGINE WAS DONE... SECOND OPINION AND THE MECHANIC INDICATED THE SAME "NEEDS A NEW ENGINE"
WAS TRAVELING ON INTERSTATE AT 70 MPH. EXITED AND SLOWED TO ABOUT 35 MPH, AT WHICH TIME THE ENGINE SHUT DOWN. ENGINE STARTED RIGHT BACK UP AND RAN OK REST OF WAY HOME. THE NEXT DAY WHEN DRIVING UP A HILL, ENGINE BEGAN TO KNOCK AND CHECK ENGINE LIGHT CAME ON. I CONTINUED ON TO AN AUTOZONE WHERE I HAD IT CHECKED WITH A CODE READER. CODE RETRIEVED WAS P0014 WHICH IS B CAMSHAFT TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE BANK 1. REMOVED VALVE COVER AND FRONT COVER AND INSPECTED THE CAMSHAFT AND TIMING COMPONENTS. THESE CHECKED OK, REMOVED OIL PAN AND DISCOVERED THAT THE #4 ROD BEARING HAD SPUN ON CRANKSHAFT. I THEN FOUND THAT HYUNDAI HAD HAD THIS PROBLEM WITH MANY OF THEIR 2.4L ENGINES AND THAT THERE WAS ACTUALLY A RECALL ON SOME. I CONTACTED HYUNDAI BY EMAIL AND WAS INFORMED THAT MY VIN# WAS NOT INCLUDED. SO NOW I AM STUCK WITH A VEHICLE THAT I OWE ON AND THAT WILL COST ME AT LEAST $5,000 TO HAVE A NEW ENGINE INSTALLED, WHICH I CAN NOT AFFORD.
THE AIRBAG LIGHT STAYS ON EVEN AFTER IT WAS RESET BY THE DEALERSHIP.
CATASTROPHIC ENGINE FAILURE ON THE HIGHWAY AT 112K MILES. CONNECTING ROD THROUGH THE BLOCK. THIS SAME ENGINE HAS BEEN RECALLED IN SONATAS AND KIA SORENTOS OF THE SAME YEAR, BUT FOR SOME REASON NOT THE SANTA FE. THE SONATA AND SORENTOS WERE RECALLED DUE TO MANUFACTURING PROCESSES LEAVING METAL DEBRIS IN OIL PASSAGES, WHICH EVENTUALLY BLOCKS OIL FROM REACHING THE ROD BEARINGS LEADING TO THE SAME FAILURE OUR SANTA FE EXPERIENCED. HYUNDAI NEEDS TO EXPAND THE RECALL TO ALL EFFECTED MODELS.
WHEN DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE SEIZED CAUSING THE STEERING WHEEL TO LOCK AND THE BRAKES BECAME EXTREMELY DIFFICULT TO PUSH IN. THE VEHICLE WAS ENTERING A TURN ON LAKE SHORE DRIVE IN CHICAGO IL. THE VEHICLE HAD TO BE TOWED OFF THE ROAD AND WILL NOT START.
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE ATTEMPTING TO START THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO CHAPMAN SCOTTSDALE HYUNDAI (6601 E MCDOWELL RD #3, SCOTTSDALE, AZ 85257, (480) 424-3558) WHERE IT WAS DIAGNOSED THAT THE STARTER CAUSED THE FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,143.
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI (1050 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408)-340-7321), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,429. THE VIN WAS NOT AVAILABLE.
I OWN A 2012 SANTA FE., MY ENGINE SEIZED OUT OF BLUE ON A WELL MAINTAINED VEHICLE. THE 2012 KIA SORENTO ENGINE WAS RECALLED (WHICH IS THE SAME ENGINE AS MINE), AND 2013 & 2014 SANTA FE ENGINES RECALLED. CAN YOU PLEASE TELL ME WHY THE 2012 SANTA FE WITH SAME ENGINE AS THE SORENTO AND THE 2013 SANTA FE, HAS NOT BEEN RECALLED. I HAVE FOUND MULTIPLE REPORTS OF SAME PROBLEM ON THE INTERNET AND ON THIS SITE!
WHILE DRIVING UP HILL YESTERDAY MY CAR JUST DIED. THE ENGINE LIGHT WENT ON AND THE CAR STOPPED. I AM NOW LEARNING THAT HYUNDAI ENGINES HAVE A DEFAULT. THEY DO NOT LET ENOUGH OIL IN THE ENGINE REGARDLESS OF OIL LEVELS AND THUS AS YOU DRIVE, THE ENGINE IS DISINTEGRATING. THE ENGINES USUALLY DIE A LITTLE AFTER 100000 MILES. MY CAR HAS APPROXIMATELY 116000 MILES. THIS IS DANGEROUS. LUCKY THIS HAPPENED ON A SMALL BACK ROAD SO NO ONE GOT HURT, BUT WHAT IF THIS HAPPENS ON A MAJOR HWY? ACCIDENTS/DEATH EVEN. WE OWN ANOTHER 2012 SANTE FE AND I AM SCARED TO DRIVE IT NOW.
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SMOKE CAME FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO SOUTHTOWNE HYUNDAI (7665 US HWY 85, RIVERDALE, GA 30274, (770) 471-1000) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. *TT CONSUMER STATED CAR IS UNDRIVABLE, ENGINE FAILURE OR SMOKE COMING OUT OF THE TAIL PIPE. IT SHOULD BE RECALLED. *JB
DRIVING DOWN THE TOLLWAY AT 75 MPH THE ENGINE MADE A KNOCKING SOUND AND THEN COMPLETELY SHUT DOWN. MY HUSBAND WAS ABLE TO COAST IF OFF THE TOLLWAY . IT WAS TOWED TO THE DEALERSHIP WHERE THEY CAME TO THE CONCLUSION THAT THE ENGINE BLEW AND RECOMMENDED GETTING A NEW ENGINE. HOWEVER, WITH IT BEING JUST AT 102K MILES ITS RIGHT OUTSIDE OF WARRANTY. THE DEALERSHIP IS TELLING ME CORPORATE WONT COVER IT BUT I HAVE FILED A FORMAL COMPLAINT WITH HYUNDAI CORPORATE AND THEY ARE IN THE PROCESS OF REVIEWING THE CLAIM. AFTER READING ALL OF THE OTHER HORROR STORIES, I BELIEVE THEY WILL COME BACK WITH SOME EXCUSE. THIS HAS GOT TO STOP. THEY SAID IT WOULD BE 3-5K JUST FOR A NEW ENGINE ALONE... THIS IS OUTRAGEOUS.
ON MAY 12TH, 2018 I WAS DRIVING DOWN THE HIGHWAY WHEN THE CAR STARTED TO JERK, I KEEP MY FOOT ON THE GAS BUT COULD FEEL THE CAR SLOWING DOWN. I WAS PASSING A VEHICLE AT ABOUT 60MPH AND ANOTHER CAR WAS BEHIND ME. THIS CAR HAS ABOUT 140,000 MILES ON IT. AND NOW IT'S KNOCKING. I HAD IT TOWED TO TEXAN HYUNDAI IN ROSENBERG, TEXAS. I WAS TOLD I NEED A NEW MOTOR. THIS ONE HAS INTERNAL PROBLEMS. I WAS ALSO TOLD THESE MOTORS ARE NO LONGER MADE AND ONE WAS FOUND WITH 75,000 MILES ON IT. TOTAL REPAIRS WAS CLOSE TO $8000. I HAVE KEPT IT WELL MAINTAINED AND NEVER HAD PROBLEMS WITH IT.
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE HOOD. THE CONTACT PULLED OVER, LIFTED THE HOOD, AND NOTICED FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER (MCGRATH CITY HYUNDAI, 6750 W GRAND AVE, CHICAGO, IL 60707) WAS CONTACTED AND STATED THAT NO OIL WAS GOING TO THE ENGINE. THE MANUFACTURER WAS ALSO CONTACTED AND UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
MY ISSUE IS THAT MY 2012 SANTA FE DIED WHILE I WAS DRIVING AT ABOUT 55 MILES PER HOUR. I WAS SOMEHOW ABLE TO MUSCLE THE STEERING WHEEL A BIT TO THE RIGHT TO GET OUT OF HEAVY TRAFFIC AND GET TO THE SIDE OF THE ROAD. THIS TOOK PLACE ON SATURDAY, MAY 5TH, 2018. I CAME VERY CLOSE TO SUFFERING PHYSICAL HARM AND EVEN DEATH. I HAD THE CAR TOWED TO A MECHANIC. THE CHARGE WAS $800 AND THEY THEN TOLD ME MY ENGINE WAS BLOWN DUE TO A ROD LODGING OR GOING THROUGH THE ENGINE. I ALSO INCURRED ABOUT $50 IN UBER FEES TO GO BACK AND FORTH. I KNOW THAT THERE IS NOT A RECALL FOR THE SANTA FE IN 2012 THOUGH I ALSO KNOW THAT HYUNDAI LOST A CLASS ACTION SUIT COVERING THIS SAME ISSUE AMONG OTHERS FOR THE 2012 SANTA FE. I WAS ADVISED TO HAVE THE CAR TAKEN TO THE DEALER FOR EVALUATION AND THEN THE DEALER WILL CONTACT HYUNDAI. I WILL HAVE TO HAVE THE CAR TOWED AGAIN. THIS WILL BE THE 3RD TOW. EACH TOW COST ABOUT $50. I AM CONFIDENT THAT THE ISSUE WAS A TIMING CHAIN BEING LOOSE OR MALFUNCTIONING CAUSING THE DESTRUCTION OF THE ENGINE. I WOULD LIKE HYUNDAI TO PROVIDE ME WITH A REPLACEMENT ENGINE FREE OF CHARGE AND REIMBURSE ME FOR MY EXPENSES. I WOULD ALSO LIKE TO EXPRESS THAT THIS EVENT HAS BEEN VERY UPSETTING AND THAT IT WAS JUST GOOD FORTUNE THAT MY WIFE OR 2 DAUGHTERS WERE NOT DRIVING THE VEHICLE AT THE TIME.
FRONT SPRINGS RUSTED, CALL RECALLED DUE TO UNDERCARRIAGE RUST, RUB AGAINST TIRE, VERY DANGEROUS HYNDAI OF TURNERSVILLE HAS VEHICLE NOW WAITING TO SEE IF HYUNDAI CORPORATE WILL FIX THIS ISSUE FREE OF CHARGE
WHILE DRIVING THE 2012 HYUNDAI SANTA FE TO TENNESSEE FROM ATLANTA, WITH MY WIFE AND DAUGHTER AS PASSENGERS, I FELT A HEAVY BUMP ON THE INTERSTATE, AND WONDERED IF A TIRE HAD GONE FLAT. SHORTLY AFTER THIS, I SAW HEAVY SMOKE IN MY REARVIEW MIRROR, LETTING ME KNOW THAT THERE WAS A PROBLEM WITH MY CAR. A PERSON DRIVING IN A LANE TO MY LEFT TOLD ME THE CAR WAS ON FIRE, SO I PULLED OVER IMMEDIATELY. I GOT MY WIFE AND DAUGHTER OUT OF THE CAR, AND WALKED THEM TO A SAFE DISTANCE ABOUT 150 FEET FROM THE CAR. I HAD THE CAR TOWED TO A REPAIR SHOP. THE MECHANIC TOLD ME THAT A PISTON (OR PISTONS) HAD BLOWN THROUGH THE BOTTOM OF THE ENGINE, AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. IT WAS TOWED BACK TO MY HOUSE, AND WILL NO LONGER START. THIS WAS THE FINAL FRIDAY IN APRIL 2018. THE VEHICLE WAS IN MOTION, AT A SPEED NEAR 60 MPH, ON I-75 NORTH FROM ATLANTA, DRIVING STRAIGHT AHEAD.
HAD MY 2012 SANTA FE TOWED IN TO A LOCAL REPAIR SHOP FOR A HORRIBLE NOISE, AND WAS ADVISED NOT ONLY DID I NEED NEW BRAKES AT ONLY 43,159 MILES (SEEMS EARLY FOR THIS TOO) BUT THAT BOTH FRONT COIL SPRINGS AND STRUT MOUNTS WERE EXTREMELY RUSTY AND COMPLETELY BROKEN. THESE SPRINGS ALREADY HAD THE 'BOOT' FROM THE FACTORY WHICH WAS THEIR 'FIX' FOR PRIOR MODEL YEARS WITH THIS SAME PROBLEM. THERE HAVE BEEN RECALLS FOR THIS PROBLEM UP TO 2011 MODEL YEAR - BUT NOT THE 2012. MY VEHICLE WAS JUST OUT OF WARRANTY. --- NOTE - I STILL HAVE THE BROKEN COIL SPRINGS AS PROOF.
FRONT COIL SPRING RUSTED AND BROKE; IT RUBBED AGAINST MY TIRE. NOT SURE HOW TIRE DID NOT RUPTURE WHILE I WAS DRIVING ON I-95. THE OTHER FRONT COIL SPRING WAS RUSTED, BUT IT DID NOT BREAK YET. CLEARLY THIS PART IS DEFECTIVE. COIL HAD PLASTIC SLEEVE ON IT, WATER MUST COLLECT UNDERNEATH AND RUST IT OUT. CREATED CASE NUMBER 11066195 WITH HYUNDAI, BUT THEY HAVE NOT ACKNOWLEDGED ANY RESPONSIBILITY, DESPITE MY REPEATED CONCERNS ABOUT SAFETY. THEY ALSO WOULD NOT REIMBURSE ME FOR REPAIR BECAUSE 'IT WAS OUTSIDE WARRANTY' AND THAT I WENT TO MY FAMILY MECHANIC (DUE TO LACK OF RESPONSIVENESS FROM HYUNDAI). I SAW ONLINE THAT HYUNDAI HAS HAD A HISTORY OF DEFECTIVE FRONT COIL SPRINGS (EVEN AS RECENT OF 2018), YET THEY HAVE NOT TAKEN MY COMPLAINT SERIOUSLY.
INTAKE MANIFOLD RUNNER CODE P200A MAKES CAR BOG DOWN WENT TO DEALER THE PART IS NOT AVAIL FOR 8 WEEKS SEEMS TO BE A BIG PROBLEM THEY HAVE SEVERAL CARS AT DEALERSHIP THAT DONT RUN NOW MINE DOES NOT WARRANTED PART BUT CANNOT GET PLEASE HELP BOGS DOWN CANT GO OVER 20 MPH
THERE HAVE BEEN NUMEROUS INCIDENTS THAT HAVE OCCURRED OVER THE PAST FEW MONTHS. IS INTERMITTENT - CAN HAPPEN 2 DAYS IN A ROW OR WEEKS APART. SYMPTOMS WHEN MOVING FORWARD AT A LOW RATE OF SPEED (STOP AND GO TRAFFIC ON EXPRESSWAY) STOP TO 10 MILES PER HOUR ... EVERY NOW AND THEN HEAR A "CLUNK" SOUND FROM THE REAR OF THE VEHICLE - FROM ABOVE THE SPARE TIRE AREA. INTERMITTENT - CAN HAPPEN MINUTES APART OR A WEEK APART. HAVE READ SAME TYPE OF COMPLAINTS ON INTERNET. TOOK IT TO MULTIPLE MECHANICS ( HYUNDAI & NON-HYUNDAI ) - NEITHER OF THEM COULD "REPRODUCE" THE PROBLEM.... WHICH IS THE "PROBLEM".... AS I TOLD THEM AND HAVE POSTED HERE.... THIS CAN HAPPEN TWICE IN ONE DAY AND THEN NOT RE-OCCUR FOR A WEEK OR TWO..... THE MECHANICS LOOK AT ME LIKE I'M NUTS AFTER THEY'VE DRIVEN IT AROUND AND NOT BEEN ABLE TO "REPRODUCE" THE PROBLEM... SCENARIOS #1 THE VEHICLE WAS IN MOTION; AT A VERY LOW RATE OF SPEED (0-7MPH); ON AN UPWARD INCLINE; STOP & GO TRAFFIC #2 THE VEHICLE WAS IN REVERSE, AT A VERY LOW RATE OF SPEED (0-7MPH); ON A DOWNWARD INCLINE WITH SHARP TURN TO THE RIGHT - BACKING OUT OF DRIVEWAY TO STREET #3 THE VEHICLE WAS IN REVERSE, AT A VERY LOW RATE OF SPEED (0-7MPH) STRAIGHT BACK
THIS VEHICLE HAS A PROBLEM WITH STALLING AND HESITATION WHEN COMING OUT OF TURNS AND AT SPEEDS BETWEEN 60-80 MPH. I HAVE MENTION THIS TO THE DEALER SEVERAL TIMES AND THEY CONTINUE TO SAY THEY CANNOT FIND ANYTHING WRONG. BECAUSE THERE IS NEVER ANY LIGHTS ON AND NO CODES. THIS IS A VERY BAD PROBLEM SOMEONE IS GOING TO GET HURT FROM THIS OR DIE FROM THIS. BUT NO ONE WILL KNOW BECAUSE THE SYMPTOM WILL NOT SHOW UP AS A CODE ON THE SYSTEM, IF THEY DIE THE STORY CANNOT BE TOLD. PLEASE LOOK INTO THIS, I BET IF YOU CHECK WITH OWNERS OF THIS VEHICLE YOU WILL FIND THE SAME PROBLEM NOT ONLY THE SAME YR OF MINE BUT NEWER ONES. THIS PROBLEM HAS BEEN HAPPENING EVER SINCE I HAVE OWNED THIS VEHICLE. I HAVE NOW A 109,000 MILES ON IT NOW. ON 01/28/2018 IT DONE IT SEVERAL TIMES ON THE HIGHWAY.
The front coils of the vehicle were totally deteriorated and could have led to an accident. I noticed that earlier models were recalled due to this same condition. I paid ~2K to have this problem fixed and the garage stated the coils should have lasted to 120k miles. Hyundai has subsequently issued extended warrantees for their elantra vehicles of which we own one. I am concerned that this defect could affect more cars than Hyundai has identified similar to the engine recall situation that was recently repaired.
I WAS AT A FOUR WAY-YEAR-OLD AND STOP WHERE I HAD TO YIELD AS I WAS DOING THE SANTA FE CUT OFF AND I LOST ALL POWER STEERING WHEEL LOCKED UP AND I COULDN'T CONTROL VEHICLE TURN THE KEY OFF AND THEN TURN THE KEY BACK ON THE TRUCK STARTED 20 MINUTES LATER THE TRUCK WOULD NOT START IT WHEN YOU RETURN ON THE ANTITHEFT ALARM KEEPS BEEPING
VEHICLE BEGAN PRODUCING A LOUD KNOCKING SOUND WHILE ACCELERATING. MECHANIC ADVISED THAT CONNECTING ROD BEARING WAS DAMAGED. VEHICLE HAD APPROXIMATELY 100,000 MILES AND HAD RECEIVED REGULAR OIL CHANGES. MECHANIC RECOMMENDED REPLACING ENGINE.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). DRIVING CAR AT 25 MPH - LOUD BANG IN ENGINE AREA FOLLOWED BY SHORT BURST OF BANGING. CAR THRU A CONNECTING ROD THRU THE MOTOR BLOCK. THIS IS A 2012 AWD SANTE FE MODEL - HERE IS THE CONNECTION THIS ENGINE WAS MADE IN ALABAMA THE 2.4 LTR FOUR CYLINDER AND WAS RECALLED DUE TO DEBRIS IN ENGINE CRANKCASES.....THE SONATA WAS THE RECALL. THIS SAME ENGINE IS IN MY SANTE FE. MY MILEAGE IS ONLY 59+ K MILES. THEY WONT REPLACE IT. YOUR NHTSA REPORTED THIS ON SEPTEMBER 25, 2015, A REPORT WRITTEN BY [XXX] OF CONSUMER REPORTS, THIS SAME ENGINE WAS PRODUCED FOR SANTE FE, KIA OPTIMA, KIA SORRENTO ETC. DON'T YOU THINK THAT THIS 2.0 LTR AND 2.4 LTR "THETA II" ENGINE, WHICH IN SONATAS ALONE WAS A 470,000 CAR RECALL... IS THE VERY SAME ENGINE THAT IS FAILING IN OTHER MODELS OF KIA AND HYUNDAI. THIS CATASTROPHIC ENGINE FAILURE AT ONLY 59K MILES COULD HAVE KILLED MY DAUGHTER IF SHE WAS ON THE FREEWAY. YOUR REPORT STATES THIS ENGINE IS THE SAME ENGINE BUILT IN THE SAME US MFGR PLANT IN ALABAMA AND THAT IT WAS ALSO USED IN THE HYUNDAI SANTE FE MY VEHICLE- BETWEEN THEIR PRODUCTION OF 2009 AND 2012 - STILL A COINCIDENCE --- I DON'T THINK SO. THERE ARE NUMEROUS REPORTS OF THIS ENGINE FAILURE IN THE INTERNET AND THE PRICING GAUGING OF THE CONSUMER FROM $4,500 TO OVER $8,000 WHEN THIS DEFECTIVE ENGINE SHOULD BE REPLACED FROM HYUNDAI FOR FREE. THEY ARE HIDING THE TRUTH HERE LOOK AT THIS NHTSA WRITTEN REPORT. I DON'T HAVE SPECIFIC PHOTOS BUT CAN GET THEM. TODAY THE HYUNDAI DEALERSHIP ON RT 130 BURLINGTON LOOKED AT MY VEHICLE AND DECLARED THAT I NEED A NEW ENGINE AND THEN SUGGESTED A USED LOW MILEAGE ENGINE. I WANT A NEW REPLACEMENT JUST LIKE THEY REPLACED IN THE SONATAS WITH THE VERY SAME ENGINE, IF YOU CAN HELP ME AT ALL OR REOPEN THIS CAN OF WORMS THAT HYUNDAI IS LEAVING UNDER THE RUG IT WOULD HELP OTHER PEOPLE WHO HAVE BEEN HURT BY HYUNDAI. MY CONTACT [XXX]- CELL [XXX] *DL
I HAVE BEEN HAVING CONTINUOUS ISSUES WITH A LOUD "CLUNK" WHEN MY CAR IS PLACED IN REVERSE, TURNING, SHIFTING GEARS. IT'S INTERMITTENT, BUT LOUD AND HARD ENOUGH THAT IT FEELS AS THOUGH THE VEHICLE HAS BEEN HIT. THE CAR DOES NOT KICK OFF ANY CODES, HOWEVER A NUMBER OF OTHER SANTA FE OWNERS HAVE HAS THE SAME ISSUE AND EVENTUALLY NEEDED TO HAVE THE TRANSMISSION REPLACED.
FAULTY THETA II ENGINE. DRIVING ON THE FREEWAY,HEARD KNOCKING NOISE IN THE ENGINE. TOOK THE CAR DIRECTLY TO THE DEALER, SERVICE ADVISOR HEARD THE SAME NOISE,SAID THE CAR WAS UNSAFE TO DRIVE. HE SAID SOME OF THEIR ENGINES HAVE THIS KNOWN PROBLEM & HE'D CHECK FOR A RECALL. SAID MINE WAS NOT RECALLED, I'D HAVE TO PAY FOR A NEW ENGINE. HE SENT THE CAR BACK TO THE MECHANIC WHO PUT IT ON A LIFT,HEARD THE NOISE,BROUGHT IT RIGHT BACK DOWN, AGREEING IT WAS THE KNOWN PROBLEM. THE SA SAID HE WOULD SUBMIT A REQUEST TO CORPORATE TO PAY FOR THE ENGINE. THE FACT THAT HE RECOGNIZED THE PROBLEM IMMEDIATELY AND KNEW TO DO A CORP. APPROVAL REQUEST TO PAY TO REPLACE THE ENGINE PROVES HE KNEW IT WAS A FAULTY ENGINE & HMA SHOULD PAY FOR IT. I RENTED A CAR TO DRIVE THE 2 HOURS HOME.MY CAR HAS BEEN THERE 10 WEEKS. HMA DENIED MY CLAIM 3 TIMES (ONCE AFTER THE DEALER ESCALATED THROUGH HIS DISTRICT MANAGER). AFTER MUCH RESEARCH I REALIZED THIS ENGINE HAS BEEN RECALLED FOR MILLIONS OF CARS - HYUNDAI & KIA, DIFFERENT MODELS, DIFFERENT YEARS. MINE IS NOT RECALLED - YET. THE ENGINE WAS MANUFACTURED SO THAT SHAVINGS DROP ON TO THE ENGINE AND EVENTUALLY CAUSE THE FAILURE (IT IS MUCH MORE DETAILED & TECHNICAL THAT THAT). IF I HAD CONTINUED DRIVING, THE RESULT WOULD HAVE BEEN THE ENGINE SEIZING WHILE DRIVING OR THROWING A ROD OUT OF THE ENGINE WHILE DRIVING. HYUNDAI HAS THIS ENGINE ON THE ROAD RIGHT NOW IN MILLIONS OF CARS, IT IS EXTREMELY DANGEROUS , THEY REFUSE TO TAKE RESPONSIBILITY (EXCEPT IN THE LAWSUIT THEY LOST). THEY ARE UNDER NHTSA INVESTIGATION FOR THE DELAYED RECALLS. THE OTHER 2 EXCUSES GIVEN TO ME BY HMA WERE: MY CAR IS 1K MI OUT OF WARRANTY & I DID NOT BUY IT FROM A HYUNDAI DEALER. ALL 3 REASONS (NO RECALL BEING THE FIRST) ARE COMPLETELY INVALID. THEY MANUFACTURED A FAULTY ENGINE. WHEN THE DEFECT APPEARS, WHERE THE CAR WAS PURCHASED AND WHETHER IT IS RECALLED YET, ARE NOT VALID EXCUSES.
DRIVER TAIL LIGHT ASSEMBLY IS COLLECTING CONDENSATION IN IT, CAUSING TAIL LIGHT BULBS TO CRACK AND BLOW OUT. SEVERAL YOUTUBE VIDEOS SHOW FIXES, SO THIS IS OBVIOUSLY AN ISSUE.
ENGINE FAILURE ON INTERSTATE WHILE TRAVELLING 70 MPH. KNOCKING NOISE AND COMPLETE LOSS OF POWER. WOULD NOT RESTART. DEALERSHIP ADVISED THE MOTOR LOCKED UP.
MILEAGE AROUND 82,000 MILES | ALWAYS HAD ROUTINE, ON TIME, MAINTENANCE | NO ENGINE LIGHT ON (OR ANY OTHERS) | ON A TRIP DRIVING DOWN THE HIGHWAY GOING AROUND 65MPH WITH CRUISE CONTROL SET (2 ADULTS AND 1 CHILD IN THE CAR, NOT TOWING ANYTHING), OUR SUV STARTED MAKING A STRANGE NOISE WHEN ACCELERATING, THEN PROGRESSED TO A CONSISTENT NOISE WHETHER ACCELERATING OR NOT. WE DECIDED WE NEEDED TO STOP IN THE NEXT TOWN (ABOUT 20 MILES AWAY) TO TAKE A LOOK, BUT BEFORE WE COULD REACH THE NEXT TOWN THE CAR WITHOUT WARNING SHUT DOWN, STARTED SMOKING, AND PIECES OF THE CAR FELL FROM BELOW THE CAR. MY HUSBAND RAISED THE HOOD AND NOTICED THE ENGINE WAS ON FIRE, AND QUICKLY PUT IT OUT. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP AND JUST BY RAISING THE HOOD THE MECHANIC KNEW THE ENGINE EXPLODED, AND INFORMED US IT WOULD BE AROUND $6500 FOR A USED ENGINE. FROM THE TIME THE NOISE FIRST STARTED UNTIL THE ENGINE BLEW UP WE DROVE 12 MILES. WE HAVE TRIED CONTACTING HYUNDAI TO NOTIFY THEM OF THE ISSUE, AFTER WAITING ON HOLD FOR 30+MINUTES ALL THEY CAN SAY IS THERE IS NOTHING THEY CAN DO SINCE WE ARE OUT OF WARRANTY, WHEN WE ASK TO SPEAK TO A MANAGER ONE IS NEVER THERE AND THEY PROMISE THAT WILL HAVE THE MANAGER CALL US BACK, BUT WE HAVE NOT RECEIVED A PHONE CALL. AFTER RESEARCHING THIS ISSUE, IT SEEMS WE ARE NOT THE ONLY ONES HAVING ISSUES WITH THE ENGINE. MY HUSBAND USED TO SELL HYUNDAI'S AND KNOWS FOR A FACT THAT THE SANTA FE AND SONATA'S HAVE THE SAME ENGINE - THE 2011-12 SONATA ENGINE HAD A RECALL, WHY DIDN'T THE SANTA FE HAVE A RECALL? THE SANTA FE IS MY SECOND HYUNDAI TO OWN, I WILL NOT BUY ANOTHER DUE TO THE ISSUES WITH MY SANTA FE AND LACK OF CUSTOMER SERVICE. SIDE NOTE, WHY WOULD I SPEND $6500 ON ANOTHER ENGINE, WHEN THERE SEEMS TO BE AN EXPLODING PATTERN.
STARTED CAR, NOTICED THE FOLLOWING DASH LIGHTS WERE ON: ABS ESC DOWNHILL BRAKING CHECKED ONLINE AND FOUND THAT HYUNDAI RECALLED 1.7 MILLION VEHICLES FOR THIS PROBLEM (DEFECTIVE BRAKE LAMP SWITCH) UP TO 2011. I'M CONCERNED THAT MY 2012 CAR HAS THE SAME ISSUE, EVEN THOUGH MY VIN IS NOT INCLUDED IN THE RECALL. THESE LIGHTS STAY ON NO MATTER IF MOVING OR STATIONARY.
MY SANTA FE HAS ONLY 78,000 MILES ON IT AND HAS BEEN MAINTAINED VERY WELL. DESPITE THIS, DURING OUR EVACUATION FOR HURRICANE IRMA, THE ENGINE COMPLETELY LOCKED UP ON THE HIGHWAY, DRIVING ABOUT 70 MPH WITH CRUISE CONTROL. THE VEHICLE WAS NOT UNDER STRAIN, WE WERE NOT TOWING ANYTHING AND ONLY HAD 2 PERSONS IN THE CAR. WE WERE LEFT HAVING TO GET THE VEHICLE TOWED TO A REPAIR SHOP WHERE I WAS INFORMED THE THE THETA II 2.4L ENGINE THAT WAS IN MY VEHICLE WAS ON RECALL. HOWEVER THE RECALL ONLY COVERED THIS ENGINE IN THE HYUNDAI SONATA MODELS AND FOR SOME REASON WAS NOT COVERED IN THE SANTA FE. I CAN'T IMAGINE WHY AN IDENTICAL ENGINE WOULD BE RECALLED FOR THIS PROBLEM IN ONE MODEL VEHICLE BUT NOT IN ANOTHER. I HAD EVEN HAD THE OIL CHANGED 3 WEEKS PRIOR, WHICH THE MECHANIC CONFIRMED THAT EVERYTHING APPEARED FULLY FUNCTIONAL AND IN GOOD WORKING ORDER WITH THE OIL, TRANSMISSION AND COOLING SYSTEM.