2012 Hyundai Santa Fe Tires & Wheels Problems

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving 25 MPH, the vehicle made an abnormal sound. No warning light was illuminated. The contact looked in the rear-view mirror and became aware that the spare tire had detached from the vehicle. The contact was able to drive to the dealer. The vehicle had not been diagnosed due to a diagnostic fee being charged. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,250.

LIGHTS APPEARED ON DASHBOARD ON MY VEHICLE ON MORNING OF 8/21/2019, ON MY WAY TO WORK. AFTER WORK, I STOPPED BY BACHMAN HYUNDAI IN JEFFERSONVILLE, IN TO GET DIAGNOSTIC OF WHAT WAS GOING ON WITH MY VEHICLE. I MET WITH THE SERVICE PERSON I WOULD NORMALLY SEE. I WAS TOLD ME THAT MY WHEEL SPEED SENSOR REAR LH OPEN/SHORT, PART #C1206 AND WHEEL SPEED SENSOR REAR RH OPEN/SHORT, PART #C1209 + SHE TOLD ME I WOULD NEED TO REPLACE MY REAR ROTORS AS WELL, I STATED I HAD MY REAR ROTORS REPLACES ABOUT A YEAR &A HALF AGO. SHE QUOTED THE JOB MORE THAN $1200.00 INCLUDING PARTS, LABOR + TAXES. I PURCHASED MY HYUNDAI SANTAFE FROM JIM ELLIS HYUNDAI IN ATLANTA, GA. I REACHED OUT TO A SERVICE TECH I TRUST AT JIM E. HYUNDAI/ATLANTA, HE INFORMED ME THAT THIS WAS A RECALL PART AND HYUNDAI SHOULD DO A PA REPLACE FREE OF CHARGE. I WENT BACK TO BACHMAN HYUNDAI, IN, TOLD HER WHAT WAS TOLD TO ME. PA WAS DONE, PA WAS DECLINED. SHE STATED YES SHE KNEW OF THE RECALL & WHY DIDN'T SHE MENTION TO ME. SHE STATED I HAD NOT HAD ALL OF MY VEHICLE SERVICED AT THERE LOCATION AND THAT I WAS NOT THE ORIGINAL OWNER AND IT HAD MORE THAN 13K MILES. I ASKED WHAT DID ALL OF THIS HAVE TO DO WITH REPAIRING MY VEHICLE? I CONTACTED ATLANTA BACK, WAS GIVEN # FOR HYUNDAI USA. THEY COULD SEE THAT PA WAS DONE & DECLINED, I ASKED WHY, HE DIDN'T UNDERSTAND WHY. HE UPDATED A NEW CASE # AND ESCALATED MY COMPLAINT AND SENT NEW CASE # HYUNDAI, IN TO GET JOB DONE. I RECEIVED CALL FROM HYUNDAI USA TODAY, ONLY TOE TOLD THAT MY VEHICLE IS OUT OF WARRANTY IS WHY THEY CANNOT REPAIR THIS RECALL ISSUE. PLEASE ! I NEED YOUR HELP IN RESOLVING THIS SIMPLE ISSUE. TODAY THE LADY TOLD ME, WELL TAKE YOUR CAR BACK TO ATLANTA AND HAVE THEM REPAIR IT BECAUSE THEY WERE NOT APPROVING REPAIRS. SO UNFAIR! I HAVE RECEIVED SO MANY CONFLICTING STORIES NOT TO REPAIR THIS RECALL. PLEASE HELP ME! THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY ABS LIGHTS ARE ON AND WON'T GO OFF. I HAD IT CHECKED FOR 80$ TO GET TOLD IT IS A SENSOR IN THE REAR HUB OF TIRE THAT IS NOT READING THE TIRE SPEED. THEY WANT 500$ TO REPAIR IT.

I WAS AT THE HYUNDAI DEALERSHIP IN STATEN ISLAND THE DAY AFTER MY TIRE WARNING LIGHT CAME ON. THEY SAID THAT I HAD TO LEAVE THE CAR OVERNIGHT TO SEE WHAT WAS WRONG WITH THE RIGHT FRONT PASSENGER TIRE. WHEN I RETURNED THE NEXT DAY THEY SAID THAT THE TIRE NEEDED AIR. MY TIRE WARNING LIGHT CAME ON TWO MORE TIMES DURING THE TIME PERIOD THAT PROCEEDED THE SERVICE. I FILLED MY TIRE AGAIN WITH AIR THE SECOND TIME. THEN THE THIRD TIME THE TIRE WAS COMPLETELY FLAT! I CALLED ROADSIDE ASSISTANCE THE NEXT MORNING AND THEY SENT SOMEONE TO COME AND PUT THE DOUGHNUT ON THE CAR. I THEN DROVE THE CAR TO CHARLEY'S TIRE A LOCAL TIRE REPAIR SHOP TO SEE WHAT WAS WRONG WITH THE TIRE. SURE ENOUGH THERE WAS A NAIL IN MY TIRE. THE TIRE WAS NON REPAIRABLE DUE TO THE TREADS BEING EXTREMELY WORN, SO $180 DOLLARS LATER I HAD A NEW COMPARABLE TIRE PUT ON MY CAR. THE TREADS ON THE OTHER THREE TIRES ARE ALSO AT RISK ACCORDING THE MECHANIC THAT REPLACED MY TIRE AT THE TIRE SHOP. THE CRAP CONDITION OF THE ROADS ON STATEN ISLAND IS NO HELP NEITHER FOR CONDITION WAS CAUSED BY A MASSIVE POTHOLE THE FORMED IN A SEWER MANHOLE COVER. TIRES ARE A SAFETY ISSUE AND THEY SHOULD BE TAKEN CARE OF THE FIRST TIME BY THE MECHANICS AT THE DEALERSHIP SINCE MOST CAR OWNERS BRING THEIR CARS THERE TO BE MAINTAINED AND FIXED, NOT THREE TIMES AND $180 LATER BY AN INDEPENDENT MECHANIC. IF DEALERSHIP MECHANICS AND SERVICE PEOPLE CONTINUE TO BE LAZY IN THIS PRACTICE, MORE AND MORE PEOPLE ARE GOING TO BE PUT IN DANGER AND GOING ELSEWHERE TO HAVE THEIR AUTOMOTIVE PROBLEMS TAKEN CARE OF PROPERLY.

KUMHO SOLUS KL21 TIRES SIZE 235/65 R17 SHOWING SIDEWALL CRACKING AT 23,000 MILES. I HAVE PROPERLY MAINTAINED (ROTATED, INFLATED, BALANCED, ALIGNMENT) THE TIRES. ALL 4 ARE SHOWING SIDEWALL CRACKING. I HAVE 2 OTHER CARS THAT HAVE BEEN EXPOSED TO THE SAME CONDITIONS WITH TIRES THAT ARE AT LEAST 2 YEARS OLDER THAT ARE NOT SHOWING SIDEWALL CRACKING. CONCERNED ABOUT POTENTIAL BLOW-OUT AT HIGH SPEED. *TR

2012 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH TIRES ON VEHICLE. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT FRONT AND THE RIGHT REAR TIRE BLEW OUT, WITHIN 1/4 MILE OF EACH OTHER. CONTROLLING THE SUV BECAME DIFFICULT, BUT SHE MANAGED TO PULL OVER SAFELY ON TWO MANGLED, DEAD FLAT, SHREDDED TIRES. THE ROADWAY SHE WAS TRAVELING WAS CLEAR OF DEBRIS, POTHOLES, ETC. THE SUV WAS DAMAGED AND THE TWO TIRES WERE UN-SALVAGEABLE. UPDATED 05/07/14 UPDATED 05/20/14