2013 Hyundai Santa Fe Complaint Log

THERE IS ANOTHER COMPLAINT WITH REGARDS TO STEERING. THE VEHICLE DRIFTS LEFT AND RIGHT, ALSO I AM FIGHTING WITH THE STEERING WHEN MAKING TURNS. DEALER SERVICE DEPT. WAS NOTIFIED AND MY VEHICLE HAD A FRONT END ALIGNMENT AND STILL HAS THE SAME PROBLEM. TOLD THE SERVICE DEPT AGAIN THAT SAME PROBLEM EXISTS AND WAS TOLD THAT THE TECHNICIAN COULD NOT FIND THE PROBLEM. THEIR IS A PROBLEM AND NO ONE WANTS TO FIX IT. I HOPE SOME ONE LOOKS INTO THIS. *TR

I HAVE CONTACTED HYUNDAI AND HAVE BEEN GETTING THE RUN AROUND ABOUT THE WINDSHIELD WIPERS. THE WIPER ON THE PASSENGER SIDE DOES NOT CLEAN THE WINDOW PROPERLY - THERE IS A PIE SHAPED AREA ON THE BOTTOM OF THE WIPER, ON THE PASSENGER SIDE ONLY, THAT DOES NOT HIT THE WINDOW. AFTER MANY DISCUSSIONS WITH HYUNDAI AND GOING TO 2 DIFFERENT DEALS, THEY HAVE SAID THAT IT IS A DEFECT AND THAT ALL OR MOST HYUNDAI'S HAVE THIS DEFECT. I FEEL THAT IT IS A SAFETY ISSUE SINCE WHEN IT IS RAINING HARD, THE WIPER SPLASHES BACK ONTO THE WINDOW DUE TO THE FACT THAT THE WIPER IS NOT HITTING THE ENTIRE WINDOW PROPERLY. I FEEL THIS IS A SAFETY ISSUE AND SINCE MOST OF THE HYUNDAI'S HAVE THIS PROBLEM, IT IS A DEFECT THAT THE MANUFACTURER KNOWS ABOUT, BUT DOES NOT WANT TO TAKE CARE OF. *TR

2013 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO LOW BEAM HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED WHEN DRIVING AT NIGHT, THE FRONT WINDSHIELD HAD A LINE AND SHADOW AT ABOUT HALF WAY POINT TO THE TOP THAT WAS A DARKER SHADE AND AS A RESULT IT WAS VERY DARK AND VERY HARD TO SEE, ESPECIALLY ON POORLY LIT ROADS.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE WOULD SWAY TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 800. ..UPDATED 03/18/14 *BF THE CONSUMER STATED THE ENTIRE FRONT END OF THE VEHICLE WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO THE PULL TO THE LEFT AND SWAYED FROM LEFT TO RIGHT. THE STEERING WAS ALIGNED. HOWEVER, THE PROBLEM CONTINUED. UPDATED 03/20/14

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V355000 (POWER TRAIN) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY NEIGHBOR SOLD ME MY CAR. SO HE USUALLY WILL TAKE IT IN FOR MY OIL CHANGES TO SAVE ME THE TRIP. HE PICKED MY CAR UP AS USUAL AND HEADED TO THE DEALERSHIP, WHICH IS ABOUT 25 MILES AWAY. HE CALLED ME LESS THEN A HALF HOUR LATER SAYING THE CAR WAS BROKEN DOWN ON THE SIDE OF THE ROAD. I WAS LIVID. THE VEHICLE WAS TOWED TO CIRCLE HYUNDAI OF SHREWSBURY NJ. THEY DID NOT TOUCH THE CAR THE AFTERNOON IT CAME IN. THAT UPSET ME EVEN MORE. THE NEXT DAY I FINALLY RECEIVED A CALL IN LATE AFTERNOON THAT THE ENGINE SUFFERED A "CATASTROPHIC FAILURE:" MY ENGINE WAS SEIZED. I WAS TOLD MY OIL LEVEL WAS FINE. MY OIL WAS CLEAN. THE COULD NOT EXPLAIN THE CAUSE OF WHAT CAUSED THE FAILURE. I WAS INFORMED THAT A NEW ENGINE WOULD BE INSTALLED. A LONG BLOCK. I HAVE NOT HEARD FROM THE DEALER SINCE. I HAVE TO SAY, I DRIVE ALLOT FOR MY WORK. I ALSO TAKE AT LEAST TWO CROSS COUNTRY TRIPS A YEAR. I DON'T TRUST THIS VEHICLE ANYMORE. I FEEL I AM ENTITLED TO A NEW VEHICLE AT WHAT MY CURRENT LOAD DUE AMOUNT IS. HOW CAN I TRUST THIS CAR TO GET ME TO MY JOB? I SHOOT WEDDINGS FOR A LIVING. I AM PRETTY SURE A BRIDE IS NOT GOING TO WANT TO HEAR ABOUT MY CAR ENGINE SEIZING, THAT IS WHY I MISSED HER WEDDING CEREMONY. HYUNDAI SHOULD MAKE THIS RIGHT!!! *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, A TROUBLE CODE WAS NOT DETECTED FOR THE MALFUNCTION. THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE HAD SEIZED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.

I SCHEDULED AN APPOINTMENT WITH FITZGERALD LAKEFOREST HYUNDAI IN GAITHERSBURG, MD ON 10/7/2013 FOR THE CAMPAIGN 112 RECALL, ALONG WITH AN OIL CHANGE AND TIRE ROTATION. WHEN I PICKED THE CAR UP, I WAS INFORMED THAT THE PART FOR THE RECALL HAD TO BE SPECIAL ORDERED AND THEY WOULD CALL WHEN THE PART CAME IN. A COUPLE OF WEEKS LATER, I RECEIVED A CALL FROM [XXX] IN THE SERVICE DEPARTMENT THAT THE PARTS WERE IN FOR THE RECALL AND FOR SOME SWITCHES THEY REPLACED IN MY CONSOLE UNDER A WARRANTY REPAIR. I TOOK THE CAR IN AGAIN ON 10/17/2013. THE DEALER TALKED ME INTO A LOANER CAR (AS I WAS ALREADY LATE FOR WORK AGAIN FOR THE SECOND TIME IN 2 WEEKS DUE TO THESE APPOINTMENTS). THEY SAID THE LOANER CAR WOULD BE FASTER. THE GUY INSIDE SAID I WOULDN'T HAVE TO PUT GAS IN THE CAR, BUT THE GUY OUTSIDE THAT WENT OVER THE CAR SAID THAT I WAS RESPONSIBLE FOR FILLING THE CAR BACK UP. I ENDED UP SPENDING $8.00 IN GAS FOR THE LOANER. I RECEIVED A CALL AROUND NOON ON THE 17TH THAT MY CAR WAS READY. I RETURNED THE LOANER AND PICKED UP MY CAR. I WENT OUTSIDE AND READ MY PAPERWORK AND REALIZED THEY STILL DID NOT DO THE SAFETY RECALL. NO ONE EVER TOLD ME THAT THE WORK WASN'T DONE. I WENT BACK INSIDE AND ALL THEY COULD SAY IS "SORRY." THE PART IS ON A "NATIONWIDE BACK ORDER" AND THEY WILL CALL ME WHEN IT COMES IN. I EXPLAINED THAT I WOULD HAVE NEVER BROUGHT IT BACK IN IF THEY DIDN'T HAVE THE PART. I WAS ADVISED FOR THE SECOND TIME THAT THEY DID HAVE THE PART. I STILL HAVE NOT HEARD FROM THE DEALER. HYUNDAI AND LAKEFOREST FITZGERALD HYUNDAI BETTER HOPE THAT I AM NOT INVOLVED IN AN ACCIDENT DUE TO THIS NEGLIGENCE. I'VE NEVER HAD SUCH A PROBLEM TRYING TO GET RECALL WORK PERFORMED. I'VE NOW MISSED HOURS FROM WORK AND HAD EXTRA FUEL EXPENSES FOR SOMETHING COMPLETELY OUT OF MY CONTROL. I STILL HAVE NOT BEEN CONTACTED. I REALLY DON'T TRUST LAKEFOREST FITZGERALD HYUNDAI ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I JUST BOUGHT THIS CAR A COUPLE OF DAYS AGO. THE STEERING ON THIS CAR IS DANGEROUS! IT WILL NOT DRIVE IN A STRAIGHT LINE. READ ALL OVER THE INTERNET, THERE ARE NUMEROUS COMPLAINTS ON THIS SAME ISSUE. THIS IS A SAFETY ISSUE AND NEEDS A RECALL IMMEDIATELY. I HAVE TWO CHILDREN IN THE CAR WITH ME. THIS SCARES ME!! PLEASE, PLEASE, PLEASE GET A RECALL ON THE 2013 HYUNDAI SANTA FE SPORT IMMEDIATELY!! *TR

MY WIFE PURCHASES A NEW 2013 HYUNDAI SANTA FE 2T IN JUNE. SHE DOESN'T T DRIVE MUCH ON THE HIGHWAY. I JUST CAME HOME FROM BEING AWAY FOR A WHILE. DROVE THE CAR ON THE HIGHWAY. I THOUGHT SOMETHING WAS WRONG WITH IT. SO, I CAME TO THIS WEBSITE. FOUND OUT THIS IS A PROBLEM. CONTROL IS HORRIBLE. CAR DRIFTS FROM SIDE TO SIDE. YOU HAVE TO CONSTANTLY MOVE STEERING WHEEL TO KEEP THE CAR GOING STRAIGHT. IT'S LIKE IN THE OLD DAYS WHEN THERE IS PLAY IN THE STEERING WHEEL. NOT SAFE. CAR SHOULD NOT DRIFT EITHER WAY. SOMETIMES YOU OVER COMPENSATE TO BRING THE CAR STRAIGHT. I HAVE NEVER EXPERIENCED THIS WITH ANY CAR IN THE LAST 20 YRS I HAVE HAD. *TR

PASSENGER SIDE BACK SEAT SQUEAKS VERY BADLY WHEN DRIVING ON A ROAD THAT ISN'T COMPLETELY SMOOTH. I HAVE TAKEN IT ONCE TO THE DEALERSHIP AND THEY CLAIM TO HAVE FIXED IT, BUT THE SOUND PERSISTED. I HAD TO DROP THE CAR OFF AGAIN TONIGHT FOR THE SECOND TIME. THAT IS MY NUMBER ONE COMPLAINT. THE OTHER COMPLAINT IS THAT THE WHOLE DASH BOARD CREAKS WHEN I'M DRIVING. I DON'T KNOW IF IT'S BECAUSE IT'S COLD OUTSIDE RIGHT NOW, OR WHAT IS CAUSING THE CREAKING. *TR

MY 1 YEAR OLD HYUNDAI SANTA FE STARTED MAKING FAINT KNOCKING SOUND COMING FROM THE FRONT END OF THE VEHICLE ABOUT 6 MONTHS AGO, WHICH HAS NOW BECOME MORE NOTICEABLE AND PERSISTENT WHEN CORNERING AT SLOW SPEEDS (PARKING LOTS AND WINDING ROADS), OR GOING OVER A DIP IN THE ROAD AT HIGHER SPEEDS. IT SOUNDS LIKE A SINGLE CLUNK WITH SLIGHT FEEDBACK IN THE STEERING WHEEL, WHEN TURNING THE STEERING WHEEL, AND I HAVE RECENTLY DISCOVERED THAT RIGHT FRONT AXLE CAN BE MOVED SIDE TO SIDE BY HAND WITH WHEELS ON THE GROUND WHICH ALSO PRODUCES KNOCKING SOUND. CAR TAKEN TO TWO DIFFERENT DEALERSHIP ON THREE SEPARATE OCCASIONS, BUT EACH TIME UNABLE TO LOCATE THE SOURCE OF THE PROBLEM EVEN AFTER DUPLICATING THE KNOCKING FOR TECHNICIANS. VEHICLE LOOKED OVER EACH TIME WITH FRONT SUSPENSION AND STEERING FOUND TO BE IN GOOD CONDITION WITH NO APPARENT DAMAGE, AND TIGHTENING BOTH FRONT AXLE BOLTS, BUT THE KNOCKING STILL PERSISTS. DEALERSHIP ADVISORS AND MECHANICS ARE ALWAYS VERY HELPFUL, AND ASSURED ME THAT VEHICLE IS SAFE TO DRIVE AND AXLE SIDE TO SIDE MOVEMENT IS NORMAL, BUT SINCE KNOCKING IS BECOMING VERY APPARENT EVEN WHEN CORNERING ON LEVEL ROADS, I AM VERY CONCERNED ABOUT VEHICLE SAFETY. I HAVE DRIVEN NUMBER OF DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED ISSUE LIKE THIS, WHICH MAKES ME FEEL UNEASY WHEN DRIVING THE VEHICLE IN FEAR THAT SOMETHING MAY GO TERRIBLY WRONG, AND AT THIS POINT I AM SIMPLY NOT SURE WHICH ACTION TO TAKE. *TR

DRIVING VISIBILITY DURING DARKNESS AND/OR RAINY CONDITIONS IS SIGNIFICANTLY REDUCED DUE TO DIM AND LOW BEAM DIRECTION OF SAID VEHICLE MAKING DRIVING WITH HIGH BEAMS THE ONLY WAY TO SAFELY DRIVE AT NIGHT.

MY FATHER RECEIVED A RECALL LETTER 9/23/13 FROM HYUNDAI ON HIS NEW 2013 SANTA FE SPORT REGARDING THE RIGHT FRONT AXLE SHAFT AND THAT IT COULD FRACTURE. CAMP112. HE CALLED HIS DEALER ON 9/24/13 TO SCHEDULE THE REPLACEMENT WORK. THEY WERE OUT OF THE PART. HE FOLLOWED UP AGAIN 10/17/13. MY FATHER GOT ILL AFTER THE HOLIDAYS. I FOUND THE RECALL PAPERWORK AND TRIED TO SCHEDULE THE REPAIR, IN MARCH 2014. THEY STILL DID NOT HAVE THE PART. MY MOM CALLED AGAIN IN APRIL. THEY STILL DO NOT HAVE THE PART. MY MOM OPENED A CASE NUMBER WITH HUYNDAI AT THAT TIME. I HAVE JUST CALLED TO SCHEDULE THE REPAIR AND THEY STILL DO NOT HAVE A PART. THEY SAY IT IS A NATIONAL BACK ORDER. MY COMPLAINT IS HOW CAN SOMETHING THAT IS RECALLED WITH A SIGNIFICANT SAFETY ISSUE ASSOCIATED WITH IT, BE ALLOWED TO CONTINUE WITH NO REPLACEMENT PART FOR 8+ MONTHS? THIS IS NOT A WINDOW THAT WILL NOT ROLL DOWN. BASED ON THE INFORMATION I CAN FIND THERE ARE 20,000 VEHICLES THAT HAVE THIS ISSUE AND IN 8 MONTHS THEY CAN'T SEEM TO SUPPLY ADEQUATE REPLACEMENT PARTS. WHILE THE RECALL HAS NOT INDICATED ANY DEATHS, I AM CONCERNED BECAUSE OF HOW THE ISSUE IS EXPLAINED. IT OCCURS SUDDENLY, AND THE DRIVER WILL LOSE ABILITY TO STEER. MY MOTHER IS NOT SOMEONE, WHO WHILE DRIVING ON THE HIGHWAY WILL BE ABLE TO CONTROL THIS CAR IF THIS OCCURS. I WOULD BE HAPPY IF THIS WOULD JUST GET TAKEN CARE OF BUT THE SERVICE MANAGER AT RED HOAGLAND AND THE CASE WORKER AT HYUNDAI JUST SAY SORRY BUT THERE IS NOTHING THEY CAN DO. AT THIS POINT MY MOM DOESN'T FEEL LIKE SHE CAN DRIVE THE CAR ANY DISTANCE FOR FEAR THAT THIS ISSUE WILL ARISE. IS HYUNDAI NOT ACCOUNTABLE TO GET THESE PARTS AND KEEP THEIR CUSTOMERS INFORMED AND SAFE. 8 MONTHS OF BACK ORDER IS NOT ACCEPTABLE. WHAT WILL IT TAKE FOR THIS ISSUE TO BE ADDRESSED? *TR

TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, HE HEARD A STRANGE NOISE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE A FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V355000 (POWER TRAIN) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

STEERING FELT "WEIRD" FROM THE MOMENT I LEFT THE LOT WITH MY NEW CAR. TEST DRIVE ON A SIMILAR VEHICLE WAS FINE. THE CAR WANDERS ALL OVER THE ROAD, REQUIRES CONSTANT STEERING TO KEEP A STRAIGHT TRACK. MY 40 MILE TRIP HOME WAS SPENT FIGHTING THE WHEEL, NOT ENJOYING MY NEW CAR....WHICH I LOVE OTHERWISE. I WILL NOT KEEP THIS CAR IF THE STEERING CANNOT BE FIXED, OTHER DRIVER'S HAVE HAD THE SAME COMPLAINT. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V355000 (POWER TRAIN) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V355000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL LETTER FOR THE SANTA FE SPORTS NHTSA CAMPAIGN NUMBER 13V-355. WE CALLED OUR SERVICE OFFICE (UNIVERSAL HYUNDAI ORLANDO). THEY WERE NOT VERY HELPFUL. 1) THE PART IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE 2) WHEN THE PART COMES IN IT WILL TAKE AT LEAST 4 HOURS TO REPLACE AND WE WILL HAVE TO LEAVE THE CAR WITH HEM. 3) WE LIVE ABOUT 15 MILES FROM THE NEAREST HYUNDAI OFFICE. 4) THEY REFUSED TO OFFER A LOANEE CAR. THEY SAID WE COULD RENT A CAR FROM ENTERPRISE. IF A CAR IS RECALLED WE WOULD EXPECT THE PART TO BE AVAILABLE AND ALSO WE WOULD NOT EXPECT TO BE OUT OF POCKET BECAUSE OF THE RECALL. *TR

WHEN TAKING OFF FROM STOP OR TRAFFIC SIGNAL, MAKING LEFT TURN, VEHICLE REAR END ( SOUNDS LIKE REAR END OR AWD) MAKES THUMPING, SLIPPING, BUMPING NOISE WHICH CAN BE FELT THROUGH OUT VEHICLE. FIRST NOTICED ABOUT 3000 MILES. THOUGHT IT MAY BE A NORMAL CONDITION FOR AN AWD VEHICLE, BUT THE CONDITION HAS PROGRESSIVELY GOTTEN WORSE! TAKEN TO DEALER 2 TIME NOW, THEY STATE THEY CAN NOT FIND ANY PROBLEM, THEY REPLACED THE TRANS FLUID, THE REAR DIFF FLUID, BUT IT IS STILL GETTING WORSE! SERVICE MANAGER WENT FOR RIDE WITH ME AFTER STATING HE COULD NOT FEEL THE CONDITION ON VEHICLE, BUT HE ONLY DROVE VEHICLE IN PARKING LOT OF DEALERSHIP. I TOLD HIM IT HAPPENS WHEN TURNING AT LIGHTS OR STOP SIGNS...HE WAS DRIVING STRAIGHT. ON OUR TEST DRIVE TOGETHER, HE DEFINITELY FELT WHAT I WAS TALKING ABOUT, ASKED HIS SHOP FOREMAN TO GET IN VEHICLE WITH US, HE FELT THE CONDITION AS WELL, BUT SAID HE DID NOT KNOW WHAT IT COULD BE. THEY KEPT VEHICLE FOR 2 DAYS, REPLACED TRANSMISSION FLUID, READ DIFFERENTIAL FLUID AND A FEW OTHER ITEMS, GAVE VEHICLE BACK, AND ASKED ME TO SEE IF DOING THIS HELPED RECTIFY THE PROBLEM.....IT HAS NOT, CONTACTED HYUNDAI, GOT A CLAIM #, AND WAS TOLD TO TAKE VEHICLE TO ANOTHER DEALERSHIP TO HAVE THEM LOOK AT VEHICLE.... VEHICLE CURRENTLY HAS 9000 MILES AND JUST TURNED 1 YEAR OLD SINCE NEW. WE BOUGHT THIS SANTA FE TO REPLACE A 2008 THAT HAD SIMILAR TRANS/AWD ISSUES, THAT LEFT US STRANDED 3 TIMES ON THE SIDE OF I-95 (TRANS & AWD BLEW UP ON US DRIVING TO FLORIDA KEYS ON I-95 AT 70 MPH) IN FALL OF 2012.....AFTER DEALER IN JACKSONVILLE ATTEMPTED REPAIRS FROM FIRST BREAKDOWN. UNFORTUNATELY, FLORIDA DOES NOT SELL AWD VEHICLES, AND APPARENTLY THEY DO NOT KNOW HOW TO FIX THESE THINGS. *TR

CAR WANDERS FROM LEFT TO RIGHT, CONSTANTLY HAVING TO CORRECT STEERING. *TR

I WAS AT A LIGHT, AS I LET GO OF THE BRAKE, I HEARD A LOUD CLANKING SOUND AND THE FRONT OF THE CAR SHOOK AND THE CAR IMMEDIATELY DIED. I TRIED TO RESTART, MADE THE SAME SOUND AND DIED. CALLED ROADSIDE AND HAD VEHICLE TOWED TO DEALERSHIP AFTER AN HOUR AND A HALF BEING STUCK AT A LIGHT/INTERSECTION. I WAS TOLD THE NEXT DAY THAT MY CAR SUFFERED A "CATASTROPHIC ENGINE FAILURE". NO CODES CAME UP. THEY DROPPED THE PAN AND SAID METAL PIECES FELL OUT! I WAS LIVID! I'VE ONLY HAD THE CAR LESS THAN A MONTH, ONLY ABOUT 1500 MILES AND THE ENGINE WENT OUT! THANK GOD, I JUST DROPPED THE KIDS OFF TO SCHOOL AND THE ROAD WASN'T SO BUSY AS TO CAUSE AN ACCIDENT. I HAD NO WARNINGS FROM STARTING THE CAR, NO MESSAGES FROM BLUE LINK. SERVICE MANAGER AT DEALERSHIP STATES I WOULD NOT HAVE RECEIVED ANY WARNING, BECAUSE IT HAPPENED QUICK WHICH IS WHY IT IS LABELED AS "CATASTROPHIC FAILURE". WHAT IF THIS HAPPENED WITH MY KIDS IN THE CAR, ON THE FREEWAY, OR TRAVELING? SO A REPLACEMENT ENGINE IS BEING ORDERED FROM SOUTHERN CALIFORNIA. I DON'T TRUST IT. I REPORTED IT TO CORPORATE, WHICH SENT TO REGIONAL OFFICE. AND I AM AWAITING A RESPONSE. I ORIGINALLY REQUESTED A REPLACEMENT VEHICLE BUT AFTER READING THE COMPLAINTS ON NHTSA, I WANT MY MONEY BACK. I DON'T TRUST THIS CAR ANYMORE, I DON'T FEEL SAFE AND I DON'T WANT THE THOUGHT IN THE BACK OF MY MIND THAT THERE COULD BE A CHANCE OF SOMETHING ELSE HAPPENING! MY HUSBAND IS DEPLOYED RIGHT NOW, AND WHAT I DESERVE IS SOME PEACE OF MIND AND NOT PUT MYSELF OR MY CHILDREN AT JEOPARDY OF A POSSIBLE REPEAT ENGINE FAILURE, CRACKED FRONT AXLE, ISSUES WITH ACCELERATION OR WHATEVER ELSE THAT CAN OCCUR THAT I'VE READ ON THIS SITE. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD NOT HAVE TO WAIT FOR MORE COMPLAINTS TO DO SOMETHING ABOUT IT! PLEASE HELP ME RESOLVE THIS WITH GETTING MY MONEY BACK! A BRAND NEW CAR SHOULD NOT HAVE SUFFERED A CATASTROPHIC ENGINE FAILURE! *TR

I WAS DRIVING TO WORK IN THE MORNING AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. IT TOOK A SECOND OR TWO TO GET MY BEARINGS BUT WHAT HAD HAPPENED WAS THE FORWARD PANE OF GLASS ON MY SUNROOF HAD EXPLODED. THERE WAS A FAIR AMOUNT OF GLASS ALL THROUGHOUT THE FRONT AND REAR SEATS OF THE INTERIOR BUT MOST OF IT HAD BLOWN OUT OF THE CAR. ALL BUT 2-3 INCHES OF GLASS AROUND THE PERIMETER HAD BLOWN OUT. THE TEMPERATURE WAS AROUND 65 F.

CAR IS UNCONTROLLABLE AT HIGHWAY SPEED WON'T STAY IN A LANE CONSTANT STEERING ADJUSTMENT IS NEEDED IT OVER REACTS WHEN ATTEMPTING TO COMPENSATE IN WINDY CONDITIONS ITS EXTREMELY DANGEROUS DEALER HASN'T ADMITTED THERE IS AN ISSUE PAID FOR ALIGNMENT AT DEALER TO NO AVAIL

WHILE TRAVELING ON THE HIGHWAY AT 75MPH THERE WAS A LOUD BANG (LIKE AN M80 EXPLODING). I WAS VERY DAZED AND WAS UNSURE WHAT HAD HAPPENED. THE SUNSCREEN WAS CLOSED AND SEEMED TO BE FLAPPING AS IF WIND WAS BLOWING ON IT. I WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY. WHEN I GOT OUT OF THE VEHICLE I FOUND THAT THE SUNROOF HAD EXPLODED AND THAT THE EDGES OF THE ROOF WERE POINTING STRAIGHT UP. THE SUNROOF WAS CLOSED AT THE TIME OF THE EXPLOSION AND THE TEMPERATURE WAS ABOUT 70 DEGREES. THERE WERE RAIN CLOUDS MOVING IN AND I DO NOT HAVE A GARAGE, SO I WENT RIGHT TO THE DEALERSHIP. I REMEMBER ONE OF THE TECHNICIANS SAYING "WOW, I'VE NEVER SEEN ANYTHING LIKE THAT BEFORE". THE DEALERSHIP INSTALLED PLASTIC CARPET FILM OVER THE HOLE AS THEY DIDN'T HAVE A REPLACEMENT SUNROOF. THE ROOF WAS REPLACED UNDER WARRANTY A FEW DAYS LATER. *TR

WHILE DRIVING OUR 2013 HYUNDAI SANTA FE SPORT 4CYL. ON THE MASS. TURNPIKE, 200 MILES FROM HOME, THE ENGINE SUDDENLY STARTED TO RUN VERY ROUGH. MY SON BOUGHT THE CAR INTO THE RIGHT HAND LANE AND ONTO THE SHOULDER OF THE ROAD. THE CAR WAS TURNED OFF AS HE INVESTIGATED THE PROBLEM. NO DAMAGE WAS VISIBLE. AS THE CAR WAS RESTARTED, THE CHECK ENGINE LIGHT CAME ON. THE CAR CONTINUED TO RUN VERY ROUGH AND SHOOK. WITH THE ASSISTANCE OF THE MASS. STATE POLICE, THE CAR WAS REMOVED FROM THE TURNPIKE TO AWAIT ROADSIDE ASSISTANCE. THE CAR WAS TOWED TO A NEARBY HYUNDAI DEALERSHIP. THE FOLLOWING DAY THE SERVICE MANAGER CALLED TO SAY THAT THE PROBLEM HAS BEEN FOUND. A SPARK PLUG IN CYLINDER 2 HAD BROKEN, WITH THE BROKEN PIECE MISSING. THEREFORE, THE ENGINE HAS TO BE DISMANTLED AND INSPECTED FOR ADDITIONAL DAMAGE UNTIL THE LOOSE PART IS FOUND. WE ARE VERY DISAPPOINTED IN OUR RECENT PURCHASE AND WONDER IF THE REPAIR OR REPLACEMENT OF THE ENTIRE ENGINE IN A 3 1/2 MONTH OLD CAR WITH LESS THAN 4,500 MILES ON IT IS A CAR THAT WE WILL FEEL SAFE IN AGAIN. THERE HAS BEEN MINIMAL CONTACT WITH THIS DEALERSHIP AS THEY ARE STILL "WORKING ON IT" OUR LOCAL DEALER THAT WE BOUGHT THE CAR FROM HAS ALSO BEEN OF VERY LITTLE HELP. HYUNDAI ASSISTANCE STATES THAT THEY WILL PAID FOR THE REPAIRS AND COST OF OUR RENTAL CAR AFTER WE SUBMIT OUR RECEIPTS. *TR

I BOUGHT 2013 SANTA FE SPORT 2.0T IN SEPTEMBER 2012 AND AFTER DRIVING ABOUT 5K MILES NOTICED THAT I CONSTANTLY HAVE TO TILT STEERING WHEEL RIGHT TO KEEP VEHICLE DRIVING STRAIGHT. I REPORTED THAT TO DEALERSHIP, BUT THEY COULD NOT DISCOVER THE ROOT CAUSE. THEY PERFORMED WHEELS ALIGNMENT, BUT PROCEDURE DID NOT HELP TO FIX THIS ISSUE. IF I DO NOT CORRECT STEERING WHEEL ANGLE CONSTANTLY, VEHICLE DRIFTS LEFT CREATING VERY UNSAFE CONDITION. DRIVER'S ATTENTION SHALL CONSTANTLY BE ON CORRECTING STEERING WHEEL ANGLE. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 320.

I WAS COMING OFF THE HIGHWAY ON THE OFF-RAMP AND COMING TO A STOP AT A STOPLIGHT. WHEN THE LIGHT TURNED GREEN, THE CAR WOULDN'T NOT ACCELERATE PASS 10 OR 15 MPH. IT SEEMED LIKE IT WOULDN'T SHIFT TO A HIGHER GEAR BUT WOULD BE STUCK ON 1ST GEAR TO ACCELERATE. I HAD TO PULL OFF THE SIDE OF THE ROAD AND GET IT TOWED BACK TO THE DEALERSHIP. BEFORE GETTING A TOW TRUCK, I ATTEMPTED TO TURN IT OFF AND ON SEVERAL TIME. THE CHECK ENGINE LIGHT WOULD COME ON AND ANY ATTEMPTS TO RESTART AND ACCELERATE THE CAR WOULD PRODUCE THE SAME RESULTS; THE CAR WOULDN'T ACCELERATE. ALSO, AFTER TURNING OFF THE CAR, THE CAR WOULD NOT COME ON WITHOUT A LOT OF ENGINE CRANKS. THE CAR ONLY AS 823 MILES ON IT. I'VE ONLY HAD IT FOR 2 WEEKS. EXTREMELY DISAPPOINTED WITH THE CAR AND THE COMPANY. WILL TRY TO RETURN IT. NOT WORTH THE RISK OF IT CAUSING INURING TO MY FAMILY. *TR

DRIVING ON HIGHWAY AND HIT A BUMP AND THE WHOLE CAR SHIFTED LIKE INTO THE OTHER LANE. I HAVE ASKED LOCAL DEALER BEFORE TO CHECK SUSPENSION AND THEY SAID ITS "OK". " THAT'S HOW IT IS". SINCE MY PURCHASE EVERY BUMP I HIT THE CAR IS NOT STUCK TO THE GROUND AND MOVES EITHER TO LEFT OR RIGHT. MIGHT BE A FACTOR IN THE HUGE STEERING PROBLEM THIS CAR HAS AS WELL. *TR

I WAS MAKING A RIGHT TURN OUT OF A SHOPPING PLAZA ONTO A MAIN HIGHWAY WHEN THE TRACTION CONTROL ENGAGED BECAUSE OF FRESH WET ROADS, A LOUD BOOM CAME FROM THE PASSENGER SIDE FRONT. RIGHT AFTER THE BOOM THE SUV REVVED UP AND THE SUV HAD TOTAL LOSS OF POWER AND WOULDN'T MOVE FORWARD AT ALL. I COASTED TO THE SIDE OF THE ROAD. I PUT THE SUV IN PARK, SHUT IT OFF. AFTER RESTARTED SUV HAD FULL WORKING POWER WITH DRIVE AND REVERSE5X. VEHICLE IS NOW AT DEALER FOR INSPECTION FOR DAMAGE/(SAFETY). *TR

STEERING WANDERS FROM CENTER AT HIGHWAY SPEED (65+MPH). REQUIRES CONSTANT AND EXCESSIVE CORRECTION TO KEEP IN THE LANE. I HAVE TAKEN CAR TO DEALER TO HAVE IT SERVICED ON 7/03/2013 WITH NO RESOLUTION. *TR

HAVE BEEN NOTICING OCCASIONALLY THE FRONT WINDSHIELD WIPERS DO NOT RETURN TO THEIR "PARKED" POSITION. THEY WILL OCCASIONALLY STAY TOO FAR UP BY 2 TO 3 INCHES. WHEN PARKED, THEY SHOULD BE BELOW THE HOOD LINE TUCKED NICELY TO THE WIPER COWL. I HAVE FOUND ON ABOUT 5 OCCASIONS SINCE OWNING THIS CAR THAT THE WIPERS ARE UP AS OPPOSED TO PARKED DOWN CORRECTLY. THE DRIVER SEAT ALSO ROCKED QUITE A BIT WHEN FIRST PURCHASED. TWO OF US DRIVE THE VEHICLE, NEITHER OF US ARE OVERWEIGHT AT ALL. WE GOT THE SEAT TRACK ASSEMBLY UNDER THE DRIVER'S SEAT REPLACED. THIS HELPED THE PROBLEM ALOT, BUT THE SEAT STILL WOBBLES ENOUGH TO BE ANNOYING. HAVE ALSO NOTICED ON OTHER SANTA FE'S THAT THE FOG LAMP BULB SHIELD (INSIDE THE LENS ASSEMBLY) APPEARS MELTED, AS IT DANGLES DOWN FAR TOO LOW AND CAUSES THE FOG LIGHT OUTPUT TO BE INCORRECTLY AIMED. *TR

AFTER DRIVING THIS NEW CAR FOR A FEW WEEKS I NOTICED THAT KEEPING THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS WAS DIFFICULT.CALLED DEALER AND BROUGHT IN FOR INSPECTION.THEY SAID THAT STEERING WAS NORMAL AT THIS TIME.FILED A COMPLAINT WITH HYUNDAI CUSTOMER SERVICE.THIS CAR HAS BEEN BACK TO THE DEALER 12 TIMES FOR THE STEERING COMPLAINT.THE DEALER HAS DONE 2 ALIGNMENTS,3 WHEEL BALANCES,SEVERAL ROAD TESTS INCLUDING A 101 MILE TEST BY THE HYUNDAI FIELD SERVICE ENGINEER.COMPUTER UPDATES AND DRIVING OTHER NEW SANTA FE'S FOR COMPARISON. IT WAS SUGGESTED BY THE SERVICE MANAGER THAT WE REPLACE THE TIRES WITH ANOTHER BRAND AT 4,346 MILES. SINCE THE NEW TIRES WHERE INSTALLED I CAN KEEP THE CAR GOING IN A STRAIGHT LINE AT 75MPH.THE STEERING IS STILL QUITE SENSITIVE BUT THE WANDERING HAS IMPROVED.THE DEALER DID NOT GIVE UP ON CORRECTING THE PROBLEM AND I WILL KEEP IN CONTACT WITH THEM. *TR

6/25/13 MY WIFE WAS TRAVELING APPROXIMATELY 45MPH ON A 95 DEGREE DAY (FLORIDA) WHEN THE AIR CONDITIONER BRIEFLY BLEW HOT AIR THEN STOP PRODUCING ANY AIR PERIOD. THE A/C LIGHT TURNED OFF AND NONE OF THE OTHER BUTTONS WOULD WORK. SHE TOOK IT TO THE LOCAL HYUNDAI DEALERSHIP WHERE THEY KEPT IT FOR THE DAY. SHE WAS ADVISED THEY WERE UNABLE TO DUPLICATE THE INCIDENT, THE VEHICLES COMPUTER DID NOT SHOW ANY ERRORS, AND THE AIR PERFORMED PROPERLY FOR THEM. 7/10/13 MY WIFE WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70MPH AND THE AIR CONDITIONER STOPPED BLOWING AGAIN. THE A/C LIGHT WAS NOT ILLUMINATED AND THE AIR FLOW DIAL WOULD NOT RESPOND. SHE TOOK IT TO THE LOCAL DEALERSHIP AGAIN AND KEPT THE VEHICLE RUNNING FOR THE SERVICE TECH TO VIEW. THE SERVICE TECH WAS DUMBFOUNDED BY THE INCIDENT. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE AIR BEGAN TO BLOW WITHOUT ISSUE. WE HAVE NOT PICKED UP THE VEHICLE YET BUT WILL UPDATE WHEN ITS RETURNED. *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS , THE ACCELERATOR PEDAL WOULD BECOME STUCK TO THE FLOORBOARD. IN ADDITION, THE VEHICLE WOULD LUNGE FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 12,060.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, A LOUD GRINDING NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE FAILED TO OPERATE IN DRIVE OR REVERSE. THE VEHICLE WAS THEN TOWED TO THE DEALER, WHO STATED THAT THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS REPAIRED WITH A NEWLY MANUFACTURED AXLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. UPDATED 10-21-13 *BF

I BOUGHT A 2013 SANTE FE HYUNDAI IN MAY, AFTER DRIVING FOR 2 WEEKS AIR CONDITIONER WENT OUT, A/C LIGHT GOES OUT AND IT STOPS BLOWING AIR. PULLED OFF ROAD, TURNED CAR OFF AND TURNED IT BACK ON. TOOK IT TO PLANET HYUNDAI IN LAS VEGAS NV AND THEY HAD THE CAR FOR 10 DAYS TOLD ME IT WAS FIXED. REPLACED A TRANSISTOR AND SAID IT WAS FIXED, HAD THE CAR BACK FOR 4 DAYS AND HAPPENED AGAIN, CALLING THE DEALER AGAIN TOMORROW. CURRENT MILEAGE IS 630. *TR

6/10/13 WHILE DRIVING 45 MPH WITH OUTSIDE TEMP AROUND 90 DEGREES MY AIR CONDITIONING STOPPED WORKING. TRIED TURNING OFF AND ON BUT WOULD NOT WORK. PULLED TO THE SIDE OF THE ROAD TURNED THE CAR OFF AND RESTARTED AND THE AIR CONDITIONING WORKED AGAIN. I THOUGHT IT WAS JUST A FLUKE. 6/28/13 WHILE DRIVING 65 MPH ON THE INTERSTATE THE CAR LURCHED AND THE RPMS WENT UP AND DOWN. I PULLED TO THE SIDE OF THE ROAD BUT NO LIGHTS WERE ON AND EVERYTHING LOOKED NORMAL. I PULLED BACK ON THE ROAD AND TOOK THE NEXT EXIT. AT ABOUT 35 MPH THE CAR STARTED HESITATING AND THEN DIED. I COASTED TO THE SIDE OF THE ROAD AND IT RESTARTED ON THE FIRST ATTEMPT. I WAS CLOSE TO MY DESTINATION SO I DROVE THERE AND CALLED HYUNDAI ASSURANCE. THEY TOWED THE CAR TO THE CLOSEST DEALER AND THEY HAVE HAD THE CAR FOR 3 BUSINESS DAYS AND HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND THE COMPUTER SHOWS NO ERRORS. THEY SAID THEY WOULD PROBABLY HAVE TO HAVE A FIELD ENGINEER TO COME LOOK AT IT. I DON'T KNOW YET HOW LONG THAT WILL TAKE. I LOVED THE CAR UNTIL THIS HAPPENED. NOW I DON'T THINK I WILL FEEL SAFE IF THEY CAN'T FIND THE PROBLEM AND FIX IT. AM I JUST SUPPOSED TO KEEP DRIVING IT AND HOPE THIS DOESN'T HAPPEN AGAIN AND HOPE THAT NO ONE IS HURT NEXT TIME. *TR

THE AIR CONDITIONER CUTS OFF FOR NO REASON WHICH CAUSES THE HEAT INSIDE THE VEHICLE TO GO EXTREMELY HIGH CAUSING US TO PULL OVER TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE.THIS CAN BE DANGEROUS AS THERE IS NOT ALWAYS A GOOD PLACE TO PULL OFF. IF YOU DON'T PULL OFF TO RESTART THE VEHICLE TEMPERATURES CAN RISE TO 100+ DEGREES VERY QUICKLY ESPECIALLY HERE IN FLORIDA! *TR

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE AIR CONDITIONER FAILED. THE VEHICLE WAS STOPPED AND RESTARTED AS THE AIR CONDITIONING UNIT OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CONTROL PANEL WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL MALFUNCTION. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 3,000.

THIS VEHICLE HAS ISSUES WITH THE AC. IT ONLY BLOWS HOT AIR WHEN THE AC IS TURNED ON, EVEN WHEN IT'S ON THE LOWEST AND COLDEST SETTING. SINCE I PURCHASED VEHICLE DURING THE SUMMER OF 2013 THE AC HAS NOT BEEN WORKING PROPERLY. I HAVE TAKING IT SEVERAL TIMES TO HAVE IT CHECK BUT HAVE BEEN TOLD THAT THERE IS NO TROUBLE FOUND, BUT THAT WAS UNTIL EARLIER THIS YEAR THAT I WAS TOLD THAT THEY FOUND AN ISSUE BUT I WOULD HAVE TO PAY A DEDUCTIBLE TO GET IT FIXED. NOW I AM HAVING THE SAME ISSUE AGAIN THE AC COMES ON BUT ONLY HOT AIR COMES OUT NO COLD AIR THIS HAPPEN WHETHER THE VEHICLE IS STATIONARY OR IN MOTION.

HAVE OPERATED THIS VEHICLE FOR 20 MONTHS WITH QUESTIONABLE STEERING CONTROL. AT FIRST, THOUGHT IT MIGHT HAVE BEEN A BREAK-IN OR TIRE ISSUE BUT HIGHWAY STEERING DRIFTING TENDENCY HAS PERSISTED. VEHICLE WAS PURCHASED NEW. I HAVE MANAGED TO SURVIVE THIS PROBLEM BECAUSE I AM A PRETTY GOOD DRIVER WITH DECADES OF ACCIDENT-FREE DRIVING BUT WOULD NOT WANT TO EXPOSE A LESS-EXPERIENCED DRIVER TO THIS SITUATION WITH THIS VEHICLE, ESPECIALLY IN A TIGHT/ NARROW TRAFFIC LANE SITUATION AT FREEWAY SPEEDS. SOMEBODY NEEDS TO GET HYUNDAI TO ADDRESS THIS MATTER. *TR

TL*THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH, A LOUD BANGING NOISE EMITTED FROM THE SUSPENSION. THE FAILURE RECURRED MULTIPLE TIMES AND ONLY WHEN THERE WAS AT LEAST FOUR PASSENGERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THERE WAS NO DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO RETURN THE VEHICLE TO THE DEALER FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. UPDATED 04/06/15*LJ UPDATED 9/21/2017*CN

ERRATIC STEERING IN HIGHWAY SPEEDS. DID NOT TEST @ HIGHWAY SPEEDS WHEN PURCHASED, BAD MISTAKE!! I CAN NOT TAKE LONG TRIPS BECAUSE IT'S VERY FATIGUING TO DRIVE. CONSTANTLY HAVE TO OVER-CORRECT/CORRECT STEERING!! I FEEL VERY UNSAFE IN THIS VEHICLE!! ANYONE CONTEMPLATING A 2013/14 SANTA FE, PLEASE DO NOT PURCHASE. THIS CAR IS COMPLETELY UNSAFE TO DRIVE @ HIGHWAY SPEEDS. NOT TO MENTION ON A BREEZY DAY THE CAR JUST WANDERS ALL OVER THE HIGHWAY. OWNERSHIP OF THIS VEHICLE HAS BEEN A NIGHTMARE AND MY WORST MISTAKE, TO DATE IN REGARDS TO A VEHICLE PURCHASE. NO FIXES AVAILABLE AND NO RELIEF FROM THIS IN SIGHT. I HAVE A $30K VEHICLE THAT I CAN'T EVEN DRIVE, UNLESS ITS JUST AROUND TOWN. VERY NERVE RACKING TO DRIVE ON THE HIGHWAY! *TR

VEHICLE DOES NOT STAY IN A STRAIGHT LINE. I'VE HAD ALIGNMENT ISSUES BEFORE WITH OTHER CARS WHERE IT PULLED TO ONE SIDE BUT THIS CAR IS ALL OVER THE PLACE ON THE INTERSTATE. I CONSTANTLY HAVE TO CORRECT THE STEERING WHEEL WHICH IS EXHAUSTING AFTER 20 MINS. SOMETIMES LEFT SOMETIMES RIGHT. ALSO SUSPENSION INTEGRITY IS QUESTIONABLE WHEN HITTING BUMPS THE CAR SEEMS TO BOUNCE UP AND CAUSE YOU TO LOSE CONTROL FOR A QUICK SECOND. WHY IS THE GOVERNMENT ALLOWING THIS!???????? WENT TO DEALER FIRST THEY SAID NOTHING WAS WRONG THEN A FEW MONTHS LATER THEY MAGICALLY HAD NEW ALIGNMENT SPECS WHICH THE DID AND IT STILLS WONDERS. *TR

2013 SANTA FE SPORT 2 OT 19 INCH TIRES. VEHICLE WAS PURCHASE AROUND APRIL 13 2013. AT 1000 MILES I NOTICE VEHICLE STEERING HAS A WANDERING EFFECT, ITS LIKE DRIVING IN HIGH WINDS. I HAVE TO CONSTANTLY CORRECT STEERING TO MAINTAIN THE LANE. TOOK TO DEALER ON MAY 30 2013 WITH 1406 MILES THEY CAME UP WITH DURING SHIPPING TIRES ARE OVER INFLATED TOO KEEP FROM BOUNCING ON TRANSPORTER, THEY LOWERED TIRE PRESSURE.THAT DIDN'T WORK, DEALER TOLD ME TO BRING IT BACK . BUT ANY WAY I EMAILED CONSUMERAFFAIRS@HMAUSA.COM ON MAY 30,2013. YOU CAN CALL AT 1-800 633-5151 SO I GOT CORPORATE AND DEALERSHIP INVOLVED. I HAVE WORKED WITH THEM BEFORE, THEY WERE HELPFUL AND CONCERNED. *TR

I WAS DRIVING DOWN THE FREEWAY, AT ABOUT 65 MILES PER HOUR, WHEN I HEAR A LOUD EXPLOSION NOISE THAT SOUNDED LIKE A GUNSHOT. I HAD NO IDEA WHAT WAS HAPPENING AND THEN I COULD HEAR THE SOUND OF WIND COMING FROM THE SUNROOF. LUCKILY, THE FABRIC PART THAT SLIDES BACK AND FORTH WAS CLOSED SO NONE OF THE GLASS CAME IN. I EXITED THE FREEWAY AND PULLED INTO A PARKING LOT TO SEE WHAT HAD HAPPENED. ALMOST ALL OF THE GLASS ON THE FRONT HALF OF THE SUNROOF HAD COMPLETELY EXPLODED OUT AND LEFT A GAPING HOLE. *TR