2013 Hyundai Santa Fe Complaint Log

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED BY A DEALER. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ENGINE FOR OVER A YEAR WHILE. THE MANUFACTURER STILL HAD NOT PROVIDED THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (DENVILLE HYUNDAI IN DENVILLE, NJ) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AS I WAS DRIVING THE VEHICLE STARTED MAKING A STRANGE NOISE AND THEN I SAW SMOKE COME OUT OF THE BACK OF THE CAR, I WAS ABLE TO GET OVER 2 LANES IN THE HWY TO GET TO THE SHOULDER. DEALER SAID THE ENGINE BLEW UP. ENGINE ONLY HAD 62K MILES ON IT. AND MAINTENANCE WAS DONE AT DEALERSHIP

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

ENGINE SEIZED, THANKFULLY I WAS BARELY LEAVING MY HOME. ENGINE TOTALLY FAILED WITH NO WARNING. NO CHECK ENGINE LIGHTS WENT ON UNTIL AFTER THE ENGINE FAILED. ENGINE ALSO BEGAN SMOKING. HYUNDAI CONCLUDED THE CAR HAD TOTAL ENGINE FAILURE. THE CAR RECEIVED REGULAR MAINTENANCE/ OIL CHANGES AND TAKEN CARE OF. BEING A 2013 SHOULD NOT HAVE HAD ENGINE FAILURE.

WHILE DRIVING ON INTERSTATE, 65 MILES HOUR , SMELL OF BURNING COMING FROM REAR OF SUV, 2013 HYUNDIA SANTA FE SPORT 56K MILES GOT OUT OF SUV AND MY LEFT REAR BRAKE WAS SMOKING VERY HOT, TOOK IT TO DEALER AND THEY LOOKED AT THE LEFT REAR BRAKE AND SAID IT WAS JUST THE BRAKE PAD, REPALCED PAD, BUT DID NOT INSPECT ALL MY BRAKES! THEN NEXT DAY MY LEFT AND RIGHT REAR BRAKES LOCKED UP AND WAS SMOKING, AGAIN TOOK TO DEALERSHIP, THEY SAID NOTHING WRONG! I WAS SO CONFUSED, I CALLED THE HYUNDAI CUSTOMER SERVICE THEY DID A COMPLAINT FORM, IT DID NO GOOD FOR DEALERSHIP DID NOT FIX OR DID THEY DO A COMPLETE BRAKE INSPECTION, THEY SAY IT WOULD BE TO COSTLY AND WOULD TAKE TO MUCH TIME! AND ON THE CHECK IN FORM THEY PUT MILEAGE OF 66K MILES SO AS TO LOOK AS IT WAS OUT OF WARRANTY BUT YET THE BRAKES LOCK UP! I GOT A CALL FROM HYUNDAI SERVICE REP. DAVE HE SAID HE WANTED TO MAKE SURE I AS BEING TAKEN CARE OF AND WOULD SEE TO THAT MY BRAKES GET FIXED. BUT NOTHING EVER CAME OF IT, HE DOES NOT ANSWER MY CALLS AND DID NOT SET ANYTHING UP.... WOW WHAT A COMPANY. I LOOKED UP PROBLEM ON THE INTERNET AND YES THERE HAS BEEN OTHERS WITH SAME PROBLEM WITH THERE BRAKES BUT NOTHING HAS EVER COME BACK FROM HYUNDAI SAYING THAT IT IS A PROBLEM, SO I DID THE CALIPER REPLACEMENT ON MY OWN AND YES THE CALIPERS ARE SHOT! NO GOOD. SO WHAT GOOD IS THERE WARRANTY?

2013 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO METAL DEBRIS GENERATED FROM MACHINING OPERATIONS RECALL INTERIM NOTICE. *LD *JS

WHILE DRIVING DOWN THE HIGHWAY, OUR SUNROOF JUST EXPLODED. SOUNDED LIKE A BOMB. I LOOKED AROUND AND THE SUNROOF WAS GONE AND GLASS WAS FALLING ALL OVER MY HUSBAND AND ME. WE HAD TO PULL OFF THE ROAD. THIS COULD HAVE BEEN A DISASTER. I BELIEVE HYUNDAI IS AT FAULT AND SHOULD HAVE TO REPLACE THE SUNROOF, AFTER DOING A GOOGLE SEARCH AND SEEING HOW MANY OTHERS THIS HAS HAPPENED TO.

ENGINE SEIZED WITH NO WARNING

2013 HYUNDAI SANTE FE ENGINE STALL INCREASING THE RISK OF A CRASH. MACHINING ERRORS DURING HE ENGINE MANUFACTURING PROCESS CAUSES PREMATURE BEARING WEAR. CAR HAS STALLED A NUMBER OF TIMES WHEN STARTING OFF.VEHICLE HAS WORN CONNECTING ROD BEARING INCREASING THE RISK OF A CRASH.

NOTICE HESITATION WITH VEHICLE WHEN ACCELERATING BOTH ON HIGHWAYS OR FROM LOWER SPEEDS ON ANY ROADS. ASSUMED THIS MIGHT BE NORMAL FOR A 4 CYLINDER ENGINE, HOWEVER, I AM NOW CONCERNED IT IS RELATED TO RECENT RECALL OF THE MAKE, MODEL, AND YEAR OF MY VEHCLE FOR ENGINE MANUFACTURING PROBLEMS RELATED TO STALLS AND INCREASED RISK OF CRASHES.

2013 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED METAL SHAVINGS WERE FOUND IN THE OIL PAN AND CYLINDER HEAD. THE ENGINE NEEDED TO BE REPAIRED. THE CONSUMER SOLD THE VEHICLE DUE TO NOT BEING ABLE TO PAY FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO BE REIMBURSED $14,674.27 FOR DAMAGES AND LOSSES. *JS

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE CONTACT PULLED OVER TO THE SHOULDER AND THE ENGINE STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,271. UPDATED 05/10/17*LJ

WHILE DRIVING ON HIGHWAY AT 70MPH THE TIRE PRESSURE LIGHT KEPT BLINKING, SO I PULLED OVER TO THE SHOULDER JUST AS THE TIRE BECAME FLAT. I CALLED A TOW TRUCK I WAS NOT NEAR A TOWN SO IT TOOK AN HOUR FOR SOMEONE TO GET TO ME. HOWEVER THE TIRE WAS REMOVED AND I NOTICED THAT A CHUNK OF TIRE WAS MISSING OFF THE TIRE SMALLER THAN AN INCH HOWEVER YOU COULD SEE DOWN TO THE WIRES.

WE WERE DRIVING THE VEHICLE ON THE HIGHWAY AROUND 60 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY WITH NO PRIOR WARNING, NO CHECK ENGINE LIGHT, NO OVERHEATING.... THE ENGINE HAS OIL AND THE RADIATOR IS FULL OF ANTIFREEZE. WE TOOK IT TO A HYUNDAI DEALER, THEY ADVISED THE ENGINE IS LOCKED UP AND WE NEED NEW ENGINE THAT COSTS $8500.00. ACCORDING TO SOME REVIEWS ON THE INTERNET, THIS HAS HAPPENED TO MANY PEOPLE AND HYUNDAI ENDED UP REPLACING THE ENGINES FOR THEM. I CALLED HYUNDAI CUSTOMER CARE CENTER, THEY REFUSED TO DO ANYTHING ABOUT IT BECAUSE THE CAR IS OUT OF WARRANTY PERIOD (79K MILES). IT LOOKS LIKE THIS IS A COMMON DEFECT IN THESE CARS AND THE MANUFACTURER SHOULD RECALL THESE ENGINES.

DRIVING DOWN THE STREET AND ALL THE INTERIOR LIGHTS COME AS WELL AS THE REAR TAILGATE UNLOCKS THIS IS VERY DANGEROUS. *TR

2013 SANTA FE 2.0T - CAR IS UNSAFE TO DRIVE, THE ERRATIC STEERING AND CONTINUOUS WANDERING ALL OVER THE HIGHWAY HAS CAUSED ME TO PARK MY CAR MORE THAN I DRIVE IT. A MAJORITY OF MY DRIVING INVOLVES HIGHWAY SPEEDS OF AT LEAST 60MPH AND OVER WHICH I CAN NOT ACHIEVE IN THIS CAR DUE TO ITS POOR STEERING, UNSAFE WANDERING AND UNPREDICTABLE STEERING BEHAVIORS. I HAVE HAD WITNESSES TO THIS AND ACTUALLY STATE THAT IT LOOKS LIKE I'M DRIVING DRUNK. THE CAR WANDERS ALL OVER THE ROAD! IF IT'S WINDY OUTSIDE, YOU MIGHT AS WELL FORGET DRIVING THE CAR EVEN AT SPEEDS BELOW HIGHWAY NORMAL SPEEDS. THIS CAR IS UNSAFE AND HYUNDAI KNOWS THIS!!

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A BLOWN ENGINE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER STATED THAT NO RECALLS WERE ISSUED; HOWEVER, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) AFTER THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

WHILE ACCELERATING TO MERGE WITH TRAFFIC THE ENGINE BEGAN MAKING A RATTLING SOUND. AS I LET OFF THE ACCELERATOR PEDAL TO JOIN THE TRAFFIC FLOW THE ENGINE NOISE STOPPED. IT CAME BACK A FEW MORE TIMES BEFORE WE MADE IT HOME. THE NEXT DAY WHILE DESCENDING A HILL THE ENGINE QUIT. SINCE IT WAS DOWN HILL MY WIFE WAS ABLE TO COAST ONTO A EXIT RAMP AND PULL ONTO THE SHOULDER. I WAS ABLE TO GET THE ENGINE RESTARTED AND DROVE TO THE DEALER. THEY DETERMINED THERE WAS METAL DEBRIS IN THE OIL AND THE ENGINE NEEDED REPLACEMENT.

2013 HYUNDAI SANTA FE SPORT 2.0T TURBO WITH COMPLETE ENGINE FAILURE AT 75000 MILES. ON 12/5/16 AT AROUND 7:00 PM, WHILE DRIVING ON THE HIGHWAY, SMOKE STARTED TO COME OUT OF THE CAR. AFTER PULLING OVER, LARGE AMOUNTS OF SMOKE WAS COMING OUT OF THE TAILPIPE. WE CUT OFF THE ENGINE AND HAD THE CAR TOWED TO AUTONATION HYUNDAI MALL OF GEORGIA IN BUFORD GEORGIA. ON 12/6/16, WE RECEIVED A CALL FROM THE SERVICE ADVISOR STATING THE ENGINE WAS BLOWN, AND THAT A REPLACEMENT WAS NEEDED, BUT THAT IT WILL NOT BE COVERED UNDER WARRANTY. A CALL TO HYUNDAI NATIONAL CUSTOMER CAR (S/W [XXX]) AT 8006335151-CASE 9790795, PRODUCED NO RESULTS AS [XXX] STATED THAT THE REPAIR WILL NOT BE COVERED BY HYUNDAI IN ANY WAY, SHAPE, FORM, OR AMOUNT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CONTINENTAL CROSSTRACK LX SPORT 235-55-19 TIRE HAD A LOUD BUMPING NOISE COMING FROM THE RIGHT FRONT TIRE. ALSO HAD NOISE SOUNDING LIKE WHEEL BEARING NOISE AT ALL SPEEDS UP TO 70 MPH.REPLACED TIRE WITH ANOTHER BRAND.ALL NOISE WENT AWAY AFTER REPLACING TIRE. CLOSE INSPECTION OF TIRE INSIDE AND OUTSIDE REVIELED NO DEFECTS OTHER THAN A RAISED AREA WHERE BELT COMES TOGETHER. THESE TIRES NEED FUTHER INVESTIGATION BY EXPERTS TO DETERMINE SAFETY ASPECTS OF THESE TIRES.VEHICLE WAS IN MOTION ON ALL TYPES OF ROADS UP TO 70 MPH. EVEN AT 20 MPH THE TIRE WAS MAKING A BUMP,BUMP NOISE. TIRE WAS NOT OUT OF BALANCE. RECOMMEND ALL THESE TIRES BE RECALLED DUE TO SAFETY CONCERNS.

I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND STARTED A FAINT RATTELLING NOISE COMING FROM THE MOTOR COMPARTMENT. I THOUGHT IT MIGHT BE A WHEEL BEARING.TRAVELED 3-4 MORE MILES, THEN WITH WHAT I WOULD DESCRIBE AS COMPLETE MOTOR FAILURE, ALOUD CLATTERING NOISE FROM THE ENGINE COMPARTMENT AND LOSE OF POWER HAPPENED. I IMMEDIETLY PULLED OVER TO THE SIDE OF THE HIGHWAY A AND SND LOOKED UNDER THE HOOD. I CHECKED THE OIL LEVEL AND IT WAS FINE, BUT IT WAS VERY BLACK AND SMELLED BURNT. I CALLED FOR ROADSIDE ASSISTANCE AND THE VEHICLE WAS HAULED TO THE NEAREST HYUNDAI DEALER. 1ST THING THE SERVICE DEPT. PERSON DID WAS CHECK THE OIL AND SAID THAT IT WAS FINE ALSO. THEY THEN TOOK THE VEHICLE INSIDE, THEY DROP THE OIL PAN AND FOUND PIECES OF METAL THEY THOUGHT TO BE FROM BEARINGS FROM THE BOTTOM END OF THE MOTOR. I HAD JUST BOUGHT THIS USED VEHICLE IN SEPTEMBER 2016 AND THE MOTOR FAILED IN NOVEMBER 2016 ALMOST 2 MONTHS TO THE DAY I BOUGHT IT. IT WAS PURCHASED FROM A HYUNDAI DEALER SO THE VEHICLE WAS INSPECTED AND CERTIFIED. THE MOTOR AND THE TURBO BOTH HAD TO BE REPLACED AT THE COST OF $6364.11 OUT OF MY POCKET. THE SERVICE MANAGER TRIED TO GET SOME SORT OF GOODWILL HELP FROM HYUNDAI AND THEY REFUSED. TO SAY I'M NOT HAPPY IS AN UNDERSTATEMENT, I DID FILE A COMPLAINT WITH HYUNDAI MOTORS USA. I'VE BEEN DOING INVESTIGATING ON THE INTERNET AND I'M FINDING OTHER PEOPLE WITH SIMILAR PROBLEMS WITH THEIR 2013 2.0T SANTA FE'S.

MY CHECK ENGINE LIGHT CAME ON IN MY HYUNDAI ON SATURDAY. THE NEXT DAY, SUNDAY, I TOOK MY HYUNDAI SANTA FE SPORT 2013 TO THE CAR REPAIR FOR A DIAGNOSTIC. THE TECH SAID THE CODES WERE RELATED TO A TIMING BELT AND THAT WE COULD DRIVE IT SHORT DISTANCES AND BRING IT BACK LATER BEFORE CLOSING (5PM) BECAUSE THE REPAIR MECHANIC WOULD NOT BE IN UNTIL MONDAY. ON THE SAME DAY, SUNDAY, WE DROVE TO PICK UP A RENTAL CAR SO THAT MY HUYNDAI COULD GO BACK TO THE SHOP FOR THE MECHANIC ON MONDAY. WHILE DRIVING TO THE CAR RENTAL, WE PULLED INTO THE CAR RENTAL PARKING LOT AND MY HYUNDAI JUST STOPPED/SHUT DOWN WHILE DRIVING. IT WOULD NOT TURN BACK OVER. I CALLED A TOW TRUCK TO HAVE IT TOWED BACK TO THE CAR REPAIR. THE NEXT DAY, MONDAY, THE CAR REPAIR CALLED AND TOLD ME THAT MY ENGINE HAD SEIZED AND THAT A NEW ENGINE WOULD HAVE TO BE PURCHASED. I HAD MY HYUNDAI TOWED AGAIN ON THAT SAME DAY TO HYUNDAI SERVICE CENTER FOR A SECOND OPINION AND THEY SAID SOMETHING ABOUT MY CAMSHAFT AND THAT THE ENGINE HAD SEIZED AND THAT A NEW ENGINE WOULD HAVE TO BE PURCHASED. MY HYUNDAI HAD JUST HAD A TUNE-UP AND IT HAD OIL IN IT. WE CHECKED THE OIL ON SATURDAY. A BRAND NEW CAR WITH REGULAR OIL CHANGES AND MAINTENANCE DOES NOT JUST DECIDE TO GO KAPUT! I AM THANKFUL THAT WE WERE NOT DRIVING ON A HIGHWAY AND THAT WE DID NOT LOSE OUR LIVES ON THAT SUNDAY.

BEGAN TO SMELL BURNING SMELL AND A FEW HOURS LATER LOW OIL LIGHT CAME OIL, STOPPED CAR AND NO OIL NOTED ON DIP STICK. ADDED OIL BUT POURED OUT THE BOTTOM OF CAR. DEALER NOTED OIL LINE TO TURBO HAD FAILED AND OIL WAS DRIPPING ONTO THE MANIFOLD WITH POSSIBLE FIRE RISK. UNSURE OF ANY ENGINE DAMAGE. ..UPDATED 10/26/16 *BF *TR

THE ENTIRE INSIDE OF MY SANTA FE IS DAMAGED DUE TO A FIRE IN THE SEAT. MY CAR WAS LOCKED OVERNIGHT AND PARKED IN MY DRIVEWAY. THE DOORS WERE LOCKED AND THERE IS NO SIGN OF FORCED ENTRY. THE FRONT DRIVERS SIDE SEAT IS TOTALLY BURNED OUT AND DAMAGE TO THE DRIVERS DOOR IS MELTED. THERE IS SMOKE DAMAGE IN THE ENTIRE VEHICLE. THE VEHICLE HAD BEEN PARKED FOR OVER 12 HOURS AND NOT DRIVEN. WE HAVE CALLED THE POLICE AND THY SAY THAT NO CRIME OCCURRED AND THAT THE FIRE STARTED IN THE SEAT. THIS IS VERY DANGEROUS AND IT MUST BE RELATED TO THE HEATED SEAT FUNCTION IN THIS CAR.

TL* THE CONTACT OWNED A 2013 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED AND CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

I HAVE A 2013 HYUNDAI SANTA FE LIMITED. WE WERE DRIVING ON HIGHWAY 85 IN NORTH DAKOTA WHEN THE FORWARD SECTION OF THE PANORAMA ROOF SUDDENLY AND WITHOUT WARNING EXPLODED AND SHATTERED INTO THOUSANDS OF FRAGMENTS. IT SOUNDED LIKE A SHOTGUN BLAST INSIDE THE CAR. FORTUNATELY, THE SUNSHADE WAS CLOSED AT THE TIME SO MOST OF THE GLASS FRAGMENTS WERE CONTAINED. WHEN WE STOPPED AND EXAMINED THE ROOF, WE SAW A HOLE ABOUT 15-18 INCHES IN DIAMETER. WE WERE TRAVELING AT 65MPH AND THE TEMPERATURE WAS 65-70 DEGREES F. THE CAR HAD 61,000 MILES ON IT AT THE TIME. IT IS CURRENTLY AT THE HYUNDAI DEALER FOR REPAIRS. THE SERVICE REP LEFT ME WITH LITTLE CONFIDENCE THAT HYUNDAI WOULD COVER THE COST OF THE REPAIR.

ENGINE STALLS WHILE DRIVING AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. RPMS GO TO ZERO. BEEN IN SHOP TWICE - ONCE CANT DUPLICATE PROBLEM, 2ND TIME REPLACED FUEL PUMP NEAR GAS TANK. CURRENTLY IN SHOP FOR SAME PROBLEM.

DRIVING 15-17 MILES AN HOUR, RUSH HOUR, ON STREET TRIED TO STOP, BUMP CAR IN FRONT, DEALER SAID I NEED AN MASTER CYLINDER AND AN BREAK BOOSTER, BROUGHT MY CAR 4/9/16, CERTIFIED USED CAR, NOW I HAVE TO PAY 1200.00 TO GET THE BRAKES FIX PLUS 500.00 DEDUCTIBLE FOR ACCIDENT PLUS 100.00 DEDUCTIBLE FOR EASYCARE, THIS IS NOT FAIR.

TRYING TO PULL OVER AT PARKING LOT, THE ENGINE WAS SUDDENLY STOPPED AT ABOUT 16:00 ON THE DAY OF MAY 15, 2016. TRIED SEVERAL TIMES FOR RESTART, BUT IN VAIN. BATTERY STATUS WAS GOOD. CALLED SERVICE DEALER AND THEY COULDNT GET THE CAUSE OF THE MALFUNCTION, THEY SENT MY CAR TO THE UPPER LEVELED SERVICE WORKSHOP. THE SHOP MANAGER SAID HIS HANDS ARE TIED IN THIS CASE AND EXPLAINED ACCUMULATED METAL(ALUMINUM) PARTICLES BLOCKED THE FUEL FLOWS OF HIGH PRESSURE PUMP OF THE FUEL SUPPLY SYSTEM. AND THE CAR NEEDS REPLACEMENT OF WHOLE FUEL SUPPLY SYSTEM FROM FUEL TANK TO FUEL PRESSURE PUMP. DURING THE 4 YEARS OF OCCUPATION OF THE CAR, I HAVE DRIVEN THE CAR IN VERY NORMAL AND REGULAR MANNER. AT EVERY 7~8,000 KM, FUEL FILTER WAS REPLACED WITH NEW ONE. THE ACCUMULATION OF THE METAL(ALUMNUM) PARTICLES SEEMED COME FROM THE DEFECTIVE PART DURING THE MANUFACTURING BY FACTORY. IF THIS OCCURRED DURING THE ROAD OPERATION, SUDDEN ENGINE STOP MAY CAUSE A CRASH, INJURIES, DEATHS. NOW THE DRIVERS IS IN A SERIOUS MENTAL CONDITION OF DEEP CONCERN ON THE POSSIBLY FATAL CRASH, EVEN NOT OCCURRED. THE REAL PROBLEM IS THEY DONT KNOW THE EXACT REASON OF THE METAL PARTICLES ACCUMULATION IN THE FUEL SUPPLY SYSTEM. BECAUSE THEY DONT KNOW THE REAL CAUSE AND THE WARRANTEE PERIOD COMPLETED, THE CAR OWNER IS RESPONSIBLE FOR THE REPAIR COST, MAKER IS INSISTING.

LOOSE BOLT ON LOWER STEERING SHAFT.

THE OIL LINE THAT FEEDS THE TURBO HAD A MAJOR OIL LEAK ONTO THE MANIFOLD, THIS COULD HAVE CAUSED A MAJOR FIRE IN THE ENGINE BAY. IT IS A KNOWN ISSUE ON THIS VEHICLE AND THE LINE IS NOT SAFE FOR THE LOCATION AND RISK OF FIRE. ONE OF THE SYMPTOM WE HAD A SMELL OF BURNING OIL AT STOP LIGHT....UPDATED 11/09/16 *BF *TR

A FRIEND AND I WERE TRAVELING FROM RICHMOND, TX TO PORT ARANSAS, TX ON FRIDAY, APRIL 8, 2016 WHEN THE PANORAMIC SUNROOF SPONTANEOUSLY SHATTERED IN CORPUS CHRISTI (ON THE CROSSTOWN EXPRESSWAY - SH 286). IT SOUNDED LIKE A GUNSHOT AND THEN THE PLASTIC ROOF COVERING STARTED TO FLAP INDICATING THE ROOF HAD BEEN DAMAGED. WE WERE NOT FOLLOWING CLOSELY BEHIND ANOTHER VEHICLE AND NEITHER OF US NOTICED A ROCK OR ANY OTHER OBJECT IN FRONT OF US. AFTER THE INITIAL FRIGHTENING NOISE, I QUICKLY PULLED OFF THE FREEWAY AND ONTO THE FEEDER ROAD PULLING INTO A GAS STATION. THE ROOF HAD SHATTERED INTO SMALL PIECES. WE WERE ABLE TO FIND A HYUNDAI DEALERSHIP IN CORPUS CHRISTI NOT FAR FROM WHERE THE INCIDENT TOOK PLACE AND SLOWLY MADE OUR WAY THERE. THE MANAGER AT THAT LOCATION TOLD US HE HAD KNOWN OF THIS HAPPENING TO THE HYUNDAI VELOSTER PANORAMIC ROOFS. HE ARRANGED A RENTAL AGREEMENT FOR A TEMPORARY SUB VEHICLE AND WE WERE ABLE TO CONTINUE TO OUR DESTINATION. AT THIS MOMENT (MONDAY, APRIL 11, 2016), MY SANTA FE IS BEING ASSESSED AT THE CORPUS CHRISIT DEALERSHIP. OUTCOME UNKNOWN. TWO PHOTOS INCLUDED OF DAMAGE.

MY WIFE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 70MPH ON WEDNESDAY 2/24/16 IN CHARLOTTE, NC WHEN ALL OF THE SUDDEN THE SUNROOF EXPLODED WITH OUR 3 YEAR OLD AND 2 MONTH OLD IN THE BACK SEAT. THE SHADE WAS BACK AND GLASS DROPPED DOWN ON ALL OF THEM. MY 3 YEAR OLD HAD SOME VERY SMALL CUTS ON HER FACE. THERE WERE NO VEHICLES OR BRIDGES NEAR THE VEHICLE WHEN THIS HAPPENED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THEY ADVISED THAT THEY WERE GOING TO PUT IT IN AS A WARRANTY CLAIM WITH HYUNDAI BECAUSE THEY HAD ANOTHER ONE, SAME YEAR MAKE AND MODEL, COME IN THE WEEK BEFORE WITH THE SAME THING. AFTER GOOGLING IT, I HAVE READ SEVERAL INCIDENTS WHERE THIS HAS TAKEN PLACE. I WOULD LIKE TO SEE A RECALL ON THIS DUE TO THE SAFETY CONCERNS THAT IT POSES. SHE COULD HAVE BEEN STARTLED AND LOST CONTROL OF THE VEHICLE. IF YOU LOOK CLOSELY YOU CAN SEE THAT THE GLASS GOES UP OUT OF THE VEHICLE, NOT DOWN. I BELIEVE THAT IT WOULD BE GOING DOWN HAD SOMETHING HIT IT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO BLOW SMOKE OUT OF THE TAIL PIPE AND INTO THE CABIN OF THE VEHICLE. THE VEHICLE WOULD ALSO HESITATE AND ACCELERATE SLOWLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ECM FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS A CUSTOMER SATISFACTION RECALL FOR THE UPDATE OF THE ECM, BUT THE VEHICLE OWNER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,460.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE REMOTELY STARTING THE VEHICLE, IT INDEPENDENTLY ACCELERATED WITH NO ONE IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.

AFTER ACCELERATING FROM A STOP LIGHT, TURNING LEFT ONTO A TWO LANE 35MPH ROAD, THE CAR SEEMED TO DOWNSHIFT AND WOULD NOT RESPOND TO THE ACCELERATOR. IT CONTINUED TO MOVE FORWARD AT NO MORE THAN 10-15MPH JERKING AND LUNGING UP A HILL, CAUSING A HAZARD FOR APPROACHING CARS. THE AWD LIGHT CAME ON ALONG WITH ANOTHER LIGHT PERTAINING TO THE DRIVETRAIN/AXLE. WE WERE ABLE TO CONTINUE A FEW HUNDRED YARDS UNTIL A SAFE SPOT TO PULL OVER WAS FOUND. THE ROADSIDE ASSIST TECH SUSPECTED THERE MAY BE WATER IN THE FUEL SYSTEM, HOWEVER WHEN LOADING THE CAR ONTO THE TRUCK, NOTICED THE JERKING MOTION AND INSISTED IT SHOULD BE BROUGHT IN FOR INSPECTION. IN OUR FIRST CONVERSATION WITH THE MECHANIC HE MENTIONED RECALLS ON THE VEHICLE. WE SAID THAT WE HAD JUST PURCHASED THE CAR AFTER LEASE, 2 MONTHS PRIOR, AND DURING THAT PROCESS WE ASKED ABOUT RECALLS AND WERE TOLD THERE WERE NONE.

WHEN DRIVING AT SPEEDS ABOVE 45 MPH THE CAR IS UNSTABLE. IT CONSISTENTLY SWERVES TO THE LEFT AND TO THE RIGHT FORCING THE DRIVER TO CONSTANTLY ADJUST THE STEERING. IT DOES NOT MATTER WHAT MODE THE STEERING IS IN. IT DOES IT IN ALL THREE MODES. IT FEELS UNSAFE AND UNSETTLING. I TRULY HOPE HYUNDAI COMES UP WITH A FIX FOR THIS. VERY DISSATISFIED.

2013 SANTA FE 2.0T - CAR IS UNSAFE AT HIGHWAY SPEEDS. CAR ERRATICALLY STEERS ALL OVER THE PLACE AND IT'S A CONSTANT FIGHT TO KEEP IT ON THE ROAD, LET ALONE IN THE LANE. IF IT'S WINDY OUTSIDE OR DRIVING ANYWHERE NEAR A SEMI TRUCK YOU CAN FORGET ABOUT THE SAFETY OF THE CAR. I, ALONG WITH MANY OTHER OWNERS OF THESE VEHICLES HAVE COMPLAINED ABOUT THIS VERY DANGEROUS PROBLEM. HYUNDAI NEEDS TO RESOLVE THIS. I LITERALLY SPENT 35K FOR A CAR THAT CAN ONLY BE USED IN TOWN. I CAN'T EVEN TAKE ROAD TRIPS THAT INVOLVES GOING OVER 50MPH OR ON HIGHWAYS BECAUSE OF HOW UNPREDICTABLE AND UNSAFE THIS VEHICLE IS! WHY WON'T HYUNDAI FIX THIS OR RECALL THIS?!?!?!

I HAVE BROUGHT THIS CAR TO MY LOCAL HYUNDAI DEALERSHIP AT LEAST 4 TIMES WITHIN THIS LAST YEAR WITH THE MOST RECENT TIME BEING ABOUT A MONTH AGO, ABOUT A KNOCKING NOISE COMING FROM MY ENGINE THAT WAS SO EXTREMELY LOUD WHEN DRIVING. THE CAR HESITATES AND/OR STALLS EVERYTIME THE KNOCKING NOISE IS PRESENT AND, EACH TIME I BRING IT TO THE SERVICE DEPARTMENT THEY TELL ME NOTHING IS WRONG WITH THE CAR. THE ONE TIME I BROUGHT THE CAR FOR THAT PROBLEM THEY TOLD ME IT WAS MY ROTORS THAT NEEDED TO BE RESURFACED AND CHARGED ME A FEW HUNDRED DOLLARS TO "FIX" IT ONLY TO ONE WEEK LATER HAVE THE KNOCKING PRESENT AGAIN. I DO NOT FELL SAFE IN THIS CAR DRIVING ALWAYS AFRAID THAT I'M GOING TO STALL OUT WHILE IM DRIVING ON THE PARKWAY OR ANY OTHER KIND OF HIGHWAY WHERE HIGH SPEEDS ARE PRESENT. ALSO, THREE THINGS WITHIN THE LAST MONTH THAT IS ELECTRICAL HAS COMPLETELY GONE ON THE CAR ONE AFTER ANOTHER. MY CAR IS ONCE AGAIN GETTING FIXED WHICH I WAS JUST INFORMED WILL BE ANOTHER FEW HUNDRED DOLLARS. MY CAR IS A 2013, I SHOULDNT BE HAVING THE PROBLEMS IM HAVING AND SHAME ON LESTER GLENN HYUNDAI FOR TELLING ME NUMEROUS TIMES NOTHING WAS WRONG WITH MY ENGINE WHEN THE EXACT PROBLEMS IM HAVING ARE IDENTICAL TO THE RECALL. ANY DOCUMENTATION YOU NEED IS AT THE DEALERSHIP IN THEIR COMPUTER SYSTEMS.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: P235/65R17. WHILE MAKING LEFT OR RIGHT TURNS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES SHOWED TREAD SEPARATION AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED WITH THE SAME MAKE AND MODEL TIRE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V624000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 41,950.

I WAS DRIVING WEST ON U.S. HWY 80 AT ABOUT 30 MPH, AFTER PULLING OUT OF A PARKING LOT ABOUT 1 BLOCK BEFORE I LOST CONTROL OF MY 2013 HYUNDAI SANTA FE, AT AN INTERSECTION. IT MADE A SHARP RIGHT TURN WITHOUT MY HELP AT ALL. AFTER HITTING ANOTHER VEHICLE AND THEN JUMPING A LARGE CURB, I CAME TO STOP ABOUT 18" FROM A SMALL TREE. I WAS COMPLETELY TRAUMATIZED. THE RIGHT FRONT WHEEL HAD A BLOW OUT FROM THE OUTSIDE SIDE WALL OF THE TIRE. THE MECHANIC SAID IT LOOKED SLASHED. THE BIG QUESTION IS, DID THE BLOW OUT OCCUR AT THE TIME MY VEHICLE MADE THE SHARP RIGHT TURN AT THE INTERSECTION, OR DID IT OCCUR WHEN IT HIT THE CURB? I DON'T KNOW, BUT I FEEL SOMETHING HAPPENED TO CAUSE THAT SHARP RIGHT TURN IN THE FIRST PLACE. I HAD THE MECHANIC CHECK OUT THE RIGHT FRONT WHEEL AREA (AXLE, ETC). THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLES PARTS, THAT WASN'T CAUSED BY THE ACCIDENT. THIS MAKES ME MORE CONVINCED IT HAS TO BE THE TIRE. THIS IS THE SECOND TIRE THAT HAS BLOWN OUT ON THE OUTSIDE WALL OF THE TIRE SINCE I PURCHASED THIS VEHICLE IN 2013. THE OTHER BLOW OUT WAS FROM A NAIL GOING THROUGH THE OUTSIDE WALL. I ONLY HAVE 11,045 MILES ON THIS VEHICLE. TIRES ARE A KUMHO, CRUGEN, P235/55R19, 101H SL BSW OE (INFORMATION COPIED FROM A DISCOUNT TIRE RECEIPT WHEN THE FIRST BLOW OUT WAS REPLACED 5-22-15). I AM AFRAID TO GET BACK IN THIS VEHICLE BECAUSE I DON'T KNOW WHAT CAUSED COMPLETE LOSS OF CONTROL. I WILL TRADE IT IN ON A DIFFERENT VEHICLE. I'M AFRAID OF HYUNDAI'S AND KUMHO TIRES!

GOING ON SIDE STREET AT 25MPH WHEN CAR SUDDENLY LOST CONTROL THEN HIT A CAR TIRE ON THE RIGHT OF THE VEHICLE BUT THEN ROLLED OVER ON ITS HEAD. SIDE AIR BAGS DEPLOYED BUT NOT DRIVER AIR BAG. THIS CAR HAS TO BE UNSTABLE TO HIT ANOTHER CAR ON THE SIDE (SEE PICS) AND OVERTURN. BESIDES, THERE ARE ALREADY RECALLS ON SOME SANTA FE SPORT FOR CRACKED AXLES AND BAD TIRES......UPDATED 12/03/15*BF *TR

CAR WOULDN'T START. EVERYTHING WENT DEAD. HAD CAR TOWED FROM NY CITY TO DEALER IN NJ. THEY CHECKED EVERYTHING AND FOUND NOTHING WRONG. THIS OCCURRED ON SEPT 27, 2015. IT HAPPENED AGAIN ON DEC. 27, 2015. SEVERAL PEOPLE TRIED TO JUMP START IT TO NO AVAIL. TOW TRUCK ARRIVED AND WAS GOING TO TOW IT FROM NY STATE TO NJ DEALER. TRIED TO JUMP IT AGAIN AND IT TOOK A JUMP. TOOK IT TO A MECHANIC ON DEC 28, 2015 AND THEY FOUND BATTERY WAS GOOD AND CHECKED ELECTRICAL AND FOUND NO PROBLEM. MY CONCERN IS IT HAPPENS WHILE DRIVING AND I LOSE POWER AND HAVE NO BRAKES OR STEERING OR STOP LIGHTS AND I COULD BE KILLED OR SOMEONE ELSE COULD BE INJURED. BOTH TIMES THE VEHICLE WAS IN A PARKING SPACE ON A CITY STREET OR PARKING LOT IN A MALL. CAUSE UNKNOWN. I HAVE NO RECORDS OF THE TOW FROM NY CITY BUT IT WAS TOWED BY HYUNDAI SO THEY HAVE A RECORD. *JS

WHILE TURN LEFT INTO A SUBDIVISION THE STEERING WOULD NOT RE-CENTER THUS THE CAR RAN OVER A COUPLE OF LARGE STONES LINING THE ROADWAY AT THE ENTRANCE. THE ABS DID NOT ENGAGE. FINALLY THE CAR STOPPED ABOUT 30 FEET LATER. I WAS ABLE TO FINALLY STEER THE CAR BACK ON TO THE STREET. THERE IS DAMAGE TO THE UNDERCARRIAGE, THE INNER WHEEL WELL ON THE RIGHT SIDE WAS TORN OFF, THE LEFT FRONT AIR DAM, THE EXHAUST SYSTEM, THE RIGHT FRONT WHEEL WAS DAMAGE, AND A FLAT TIRE.

WHEN DRIVING ON THE FREEWAY, VEHICLE LOST POWER AND SHUT OFF, SMELLED AND SAW SMOKE COMING FROM THE VENTS. PULLED TO SIDE OF ROAD AND OPENED HOOD TO CHECK ENGINE AND FLAMES SHOT OUT, CLOSED HOOD AND TRUCKERS RAN OVER WITH FIRE EXTINGUISHERS AND CALLED FIRE DEPARTMENT. WITHIN 5 MINUTES VEHICLE WAS TOTALLY ENGULFED AND FIRE DEPARTMENT HAD ARRIVED AND COULD ONLY PREVENT FLAMES FROM SPREADING TO SURROUNDING ENVIRONMENT. VEHICLE WAS TOTALLY CONSUMED BY THIS CATASTROPHIC FIRE. CALLED HYUNDAI CORPORATE OFFICES IN CALIFORNIA TO REPORT IT AS THE VEHICLE IS UNDER WARRANTY AND WAS ASKED 'WHAT DO YOU WANT US TO DO?'. RECEIVED THE IMPRESSION THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT THIS.

TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE ROLLED DOWN THE DRIVEWAY WITHOUT BEING PROMPTED. THE VEHICLE ROLLED OVER THE CONTACT'S ARM AND CAUSED SECOND DEGREE BURNS. MEDICAL ATTENTION WAS REQUIRED. THE ISSUE RECURRED, BUT THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE THE SECOND TIME. IN ADDITION, THE CONTACT STATED THAT A PASSENGER BECAME TRAPPED IN THE VEHICLE WHILE IT ROLLED DOWN THE DRIVEWAY INTO THE YARD OF ANOTHER PERSON'S RESIDENCE THE FIRST TIME. THE VEHICLE WAS DIAGNOSED, BUT THE DEALER COULD NOT REPAIR THE VEHICLE WITHOUT IT BEING INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 59,000.

I WAS HEADING HOME AROUND 9 PM LAST NIGHT AND ONLY A FEW BLOCKS FROM HOME WHEN I HEARD A LOUD "POP" THAT SOUNDED LIKE A GUN SHOT. I LOOKED AROUND AND DIDN'T SEE ANYTHING OUT OF THE ORDINARY BUT A FEW SECONDS LATER I STARTED TO HEAR TINY PIECES OF GLASS FALLING DOWN ON MY SUNSHADE UNDER THE PANORAMIC SUNROOF ON MY 2013 HYUNDAI SANTA FE SPORT. WHEN I GOT HOME, I SAW THAT THE FRONT HALF OF MY SUNROOF HAD SPONTANEOUSLY EXPLODED. LUCKILY, THE SUNROOF AND SHADE WERE CLOSED WHEN IT HAPPENED, AND I WASN'T HURT, BUT IT SCARED ME TO THINK IT COULD HAVE HAPPENED WHEN THE ROOF WAS OPEN OR WHILE DRIVING ON THE FREEWAY! WHEN I TOOK MY CAR INTO THE DEALERSHIP TODAY, THEY SAID THE ROOF HAD NOT BEEN RECALLED AND IT WAS NOT COVERED UNDER WARRANTY. I HAD TO OPEN A CLAIM WITH MY INSURANCE TO START THE REPAIR. THIS IS A HUGE DEFECT AND SAFETY ISSUE AND HYUNDAI NEEDS TO TAKE RESPONSIBILITY FOR THE PROBLEM AND COVER THE COST OF REPAIRS AND MY RENTAL CAR. ORDERING THE PARTS AND HAVING THEM SHIPPED FROM OVERSEAS AND THE REPAIRS ARE ESTIMATED TO TAKE AT LEAST A WEEK, IF NOT TWO. SIMPLE RESEARCH ON THE INTERNET HAS LEAD ME TO MANY OTHER COMPLAINTS OF EXPLODING SUNROOFS ON HYUNDAI'S AND OTHER VEHICLES MANUFACTURED AT THE SAME PLANTS SUCH AS KIA AND FORD, AS WELL AS NUMEROUS PHOTOS OF VEHICLES WITH IDENTICAL DAMAGE. HYUNDAI HAS ACKNOWLEDGED THE PROBLEM, YET MY LOCAL HYUNDAI DEALERSHIP WILL NOT RECOGNIZE IT AS A RECALL.

THE VEHICLE WAS STOPPED WITH MY FOOT ON BRAKE. THE ENGINE BEGAN TO RACE FOR SEVERAL SECONDS AND THEN RETURNED TO NORMAL. IT SEEMED AS IF THE TRANSMISSION WAS IN NEUTRAL WHEN THIS HAPPENED AS THERE WAS NO LABORING OF THE ENGINE. THE CAR WAS IN DRIVE.

ALL POWER LOCKS AND REAR HATCH NOT FUNCTIONING PROPERLY. CAN NOT UNLOCK-LOCK CAR WITH SMART KEY, INSIDE SWITCH NOR KEYLESS ENTRY. REAR HATCH WILL NOT OPEN AT ALL. CAR HAS TO BE OPENED MANUALLY WITH KEY.