NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Hyundai Santa Fe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
EXACTLY 2,000 MILES AFTER MY 60,000 MILE WARRANTY EXPIRED, MY CAR EXPERIENCED A FAILURE OF THE AIR BAG CONTROL MODULE WHICH ALSO IMPACTED STEERING, YAW/STABILITY AND OTHER VEHICLE SAFETY FEATURES. THE WARNING LIGHTS CAME ON WHILE I WAS STARTING THE VEHICLE BUT I ENCOUNTERED NO ISSUES WHEN DRIVING IT 25 MINUTES TO A DEALERSHIP TO HAVE IT CHECKED OUT (FORTUNATELY). IT TOOK FROM 2 PM APRIL 4 TO 4 PM APRIL 6 TO GET THE NECESSARY REPAIRS DONE (THE PART HAD TO BE SPECIAL ORDERED). IT WAS NOT COVERED BY EITHER THE EXPIRED 60,000 MILE WARRANTY OR THE EXTRA ($1,500) 100,000 MILE WARRANTY (I WAS TOLD THAT THAT WARRANTY DID NOT COVER SAFETY ISSUES).
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER ADVISED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 14,000. VIN TOOL CONFIRMS RECALL INCOMPLETE.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DRIVING AND POWER STEERING WENT OUT, DASH PANEL LIGHTS WENT HAYWIRE. I COULD BARELY TURN THE STEERING WHEEL TO GET THE CAR OFF OF THE ROAD. I AM NOT AT ALL SURE MY WIFE COULD HAVE TURNED THE WHEEL. ATTEMPTED TO JUMP-START THE CAR - NOT WORK. FIRST TIME DRIVING AT 35 MPH IN A SUBDIVISION IN AL. PULLED OVER, WOULD NOT START, TOWED TO DEALER WHO RECHARGED BATTERY AND ENTIRE ELECTRICAL SYSTEM CHECKED ' SAID IT WAS 'FIXED'. TRIED TO JUMP-START THE CAR AND THIS DID NOT WORK. FEW WEEKS LATER EXACT SAME THING HAPPENED IN KY. I WAS DOING 63 MPH ON HIGHWAY WITH 50 CUBIC YARD COAL TRUCKS COMING BY. IF HAPPENED TO MY WIFE I AM VERY CONCERNED AS TO A RATHER BAD ACCIDENT. AUTO TRANSMISSION LOCKED UP AND COULD NOT GET IT OUT OF GEAR. TOW PEOPLE 'JIMMIED' THE SHIFT TO LOAD ON THE TOW TRUCK. VEHICLE TOWED TO ANOTHER DEALER WHERE BATTERY REPLACED AND ENTIRE ELECTRICAL SYSTEM CHECKED ' SAID IT WAS 'FIXED'. WE BOUGHT THE CAR NEW AND HAVE HAD THREE BATTERIES IN 2 YEARS AND 4 MONTHS. I DO NOT LET MY WIFE DRIVE THE CAR EXCEPT AROUND TOWN. I FEEL THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN. DO NOT KNOW WHAT CAUSED THE ISSUE AND APPARENTLY HYUNDAI DOES NOT KNOW EITHER.
DRIVING IN THE FAR LEFT LANE ON THE INTERSTATE AT ROUGHLY 55 MPH I ATTEMPTED TO AVOID A DRIFTING CAR AS I CORRECTED THE STEERING WHEEL AND ACCELERATOR FAILED TO RESPOND. AS A RESULT I STRUCK A VEHICLE STOPPED ON THE SHOULDER OF THE INTERSTATE. THE AIRBAGS IN THE OTHER VEHICLE DEPLOYED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THE FRONT END COLLISION WAS BAD ENOUGH THAT THE SUV WAS DECLARED A TOTAL LOSS. THE ADJUSTER ALSO FOUND THAT THE FIREWALL HAD SPLIT AND APPEARED TO BE FAULTY. DUE TO THE AIRBAGS NOT DEPLOYING DURING THE COLLISION I SUFFERED A CONCUSSION AND VARIOUS OTHER INJURIES AS WELL AS LOSS OF HOURS AT WORK, LOSS OF PAY, MEDICAL BILLS AND EXPENSES IN ADDITION TO OWNING MONEY ON MY CAR LOAN AS THE INSURANCE DID NOT COVER THE COST OF THE LOAN.
FOG LIGHTS COMING LOOSE.
TAKATA RECALL VERY LOW QUALITY OF MATERIAL USED FOR THE RUBBER HOSE THAT CONNECTS THE COOLANT . MY SANTA FE'S RUBBER HOSE DETERIORATED WHICH CAUSED A LEAK. WITHOUT ANY WARNINGS OR CHANGES IN THE TEMP GAUGE, I DROVE THE CAR NORMALLY UNTIL ONE MORNING I WAS ON THE PARKWAY AND EACH TIME I WOULD ACCELERATE THE ENGINE WOULD HAVE A HARD TIME, IT FELT LIKE I AM DRAGGING. FINALLY GOT TO MY DESTINATION HALF AN HR LATER AND THE ENGINE OVERHEATED. DROVE IT NEXT BLOCK OVER TO A GAS STATION POPPED THE TRUNK OPEN AND THE COOLANT WAS COMPLETELY EMPTY EVEN THOUGH I JUST TOPPED IT OFF FEW DAYS AGO. TURNED OFF MY CAR TO RUN IN AND GET A BOTTLE OF COOLANT. TRIED STARTING THE CAR AND IT STALLED. I WAITED ABOUT AN HR AND A HALF AT THE PARKING LOT SITTING AND WAITING AND IT FINALLY STARTED BACK UP. ELECTRICAL ISSUE: A COUPLE OF DAYS AGO, I WAS DRIVING IN MY 2014 SANTA FE SPORT AND THE RADIO SUDDENLY SHUT OFF THINKING I PRESSED A BUTTON BY ACCIDENT. AFTER A COUPLE OF MINUTES IT TURNED BACK ON. IT WAS RANDOMLY DOING IT UNTIL TWO DAYS AGO IT FINALLY STOPPED WORKING. I MADE AN APPOINTMENT WITH A HYUNDAI SERVICE AGENT. VEHICLE AT 40,000 MILES APPRARENTLY IT IS NOT UNDER WARRANTY (36,000MI) OFCOURSE, FOR THEM TO DIAGNOSE THE PROBLEM THEY CHARGE YOU ABOUT $140 AFTER TAX JUST TO DIAGNOSE IT. HOW MUCH TO FIX THE RADIO? AGENT SAID, "IT WILL BE ABOUT $1700 BUT SINCE THE LEASE IS UP I CAN PUT YOU IN A BRAND NEW TUCSON AND I WILL FIX THE RADIO FREE OF CHARGE AND CREDIT YOU BACK FOR THE DIAGNOSTICS CHARGE". I WALKED OUT OF THE DEALERSHIP. AND AIRBAG LIGHT KEEPS COMING ON PAS SIDE.
CAR WILL NOT START IN THE MORNING,DEAD BATTERY,HAVE TO USE BATTERY CHARGER EVERY NIGHT. CAR EMITS WHITE SMOKE. WHEN ON FREEWAY CAR WILL NOT GO ABOVE 60MPH, SEEMS LIKE IT IS IN LIMP MODE.
WHEN DRIVING, THE WHEEL STICKS INTO WHAT IT THINKS IS CENTER .WE MUST USE TWO HANDS TO DRIVE THE CAR AT ALL TIMES AND CLUTCHING THE STEERING WHEEL IS A MUST. WHEN THE WHEEL IS IN THE CENTER POSITION YOU HAVE TO LIGHTLY JERK BACK AND FORTH TO KEEP IT STRAIGHT, EVEN WHEN CHANGING LANES ON THE INTERSTATE. THE VEHICLE DRIVES A LOT LIKE A SUV WITH A REALLY BAD ALIGNMENT, HOWEVER IT DOESN'T NEED ONE ACCORDING TO CARMAX. WE ARE NEWLY WRAPPED IN A 30,000.00 CAR LOAN FINANCED BY CAPITAL ONE AND WE ARE GETTING MORE FEARFUL OF THIS VEHICLE THE MORE WE DRIVE IT. WE DON'T HAVE AS MUCH OF A PROBLEM WITHIN THE CITY LIMITS AT 30 OR BELOW IN SPEED, HOWEVER ANYTHING ABOVE THAT IS GOING TO FEEL VERY NOTICEABLE. I HAVE 29,000 MILES ON THE VEHICLE AND HAVE HAD THE VEHICLE SINCE 2/23/2017. THE VEHICLE WAS PURCHASED FROM CARMAX, A REPUTABLE COMPANY IN BIRMINGHAM, ALABAMA. THE CAR IS BEING FINANCED THROUGH CAPITAL ONE CREDIT. THE 2014 SANTA FE IS WHITE, GLS, 3RD ROW, DRIVE ASSIST. WE SUSPECT THAT WHILE THE CAR HAS DRIVE ASSIST ABILITY (ESPECIALLY IN TURNS) THAT THE VEHICLE ISN'T AWARE WE AREN'T TURNING AS WE PULL THE STEERING WHEEL TO KEEP IT CENTERED IN THE LANE. THUS WE ARE PUSHING THE WHEEL LEFT TO RIGHT TO BALANCE OUT THE WHEEL TO KEEP THE VEHICLE STRAIGHT CONSTANTLY. EXAMPLE: DRIVING ON INTERSTATE 20 HEADING TO THE DOCTORS OFFICE AT UAB KIRKLIN CLINIC AT 8:00 RUSH HOUR TRAFFIC. TRYING TO MAINTAIN THE CENTER POSITION OF THE WHEEL WHILE PULLING THE WHEEL LEFT TO RIGHT TO KEEP IT STRAIGHT. THE WHEEL SEEMS TO PULL TO ONE SIDE OR THE OTHER AND WHILE CHECKING MIRRORS AND FOR OTHER CARS BEFORE GETTING OVER IN ANOTHER LANE, I COULD BE IN ANOTHER LANE WITHOUT EVEN REALIZING IT. I AM AFRAID A POLICEMAN WILL SEE ME AND THINK I AM A DRUNK DRIVER. I HAVE DRIVEN OFF ONTO THE SHOULDER OF THE ROAD A FEW TIMES BY ACCIDENT AFTER LOOKING FOR A SECOND TO CHECK MY SPEED OR CHECK MY GAS GAUGE.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, THE EMISSION CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. A CONSIDERABLE AMOUNT OF SMOKE STARTED EMERGING FROM THE EXHAUST PIPE. THE CONTACT CONTINUED DRIVING TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE PRESENTED A TIMING DEFAULT FAILURE AND IT WAS USING FOUR CYLINDERS INSTEAD OF SIX. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN MARCH OF 2017. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET WAS FAULTY ON TOP OF THE ENGINE, CAUSING THE LOSS OF ENGINE OIL AND ACCELERATION. THE VEHICLE WAS REPAIRED BY REPLACING THE GASKET AND CHANGING THE OIL FILTER; HOWEVER, THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 06/23/ 17 *BF *AS THE CONSUMER STATED THE MANUFACTURER FAILED TO PROMPTLY REPAIR THE VEHICLE UNDER RECALL. THE CONSUMER REQUEST TO REIMBURSED FOR THE PURCHASE OF THE VEHICLE. *JS
WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP INTO TRAFFIC AND THE SUV HITS A SMALL PATCH OF SNOW, POTHOLE OR BUMP IN THE STREET, THE STABILITY CONTROL WILL CURTAIL THE VEHICLE ACCELERATION FOR A FEW SECONDS. THIS HAS CAUSED A NEAR MISS REAREND COLLISION INTO MY VEHICLE ON THREE OCCASIONS. THERE IS A BUTTON TO SHUT THE ACCELERATION CONTROL FEATURE OFF BUT IT MUST BE PUSHED EACH TIME YOU START THE VEHICLE. MY OPINION IS THAT THE STABILITY CONTROL SENSOR IS FAR TOO SENSITIVE AND / OR THE COMPUTER SOFTWARE NEEDS TO BE REVISED.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 75 MPH, THE CONTACT NOTED A STRONG VIBRATION THROUGHOUT THE VEHICLE. THE VEHICLE ALSO BEGAN INDEPENDENTLY PULLING TO THE SIDE. THE DEALER STATED THAT THE TIRES WERE PROPERLY ALIGNED AND THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
BEFORE 50,000 MILES HAD TO PURCHASE 4 NEW TIRES 1 BLOWOUT A&UNUSUAL VIBRATING FROM TIRES 4 NEW TIRES BEFORE 50,000 MILES!I'M A WIDOW OF A VETERAN&LOST MY ONLY SON!A/C WENT OUT 2 YEARS AGO! I'M A DISABLED NURSE&PURCHASED 4 SANTA FE'S,TUCSON&SONTA NEVER EVER WILL I BUY ANY HYUNDAI'S FROM ANY DEALERSHIP BYE BYE HYUNDAI!!!
WHILE DRIVING HOME, MY VEHICLE BEGAN TO MAKE CLUNKING NOISES, WHILE IN THE PROCESS OF EXITING THE HIGHWAY, FOR SAFETY REASONS, THE CAR CUT OFF ON THE EXIT RAMP. BEFORE ATTEMPTING TO RESTART THE VEHICLE; A PASSERBY SHOUTED THAT THE VEHICLE WAS ON FIRE. UPON EXITING THE VEHICLE THE POLICE WERE ON THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS THEN TOWED TO A LOCAL BODY SHOP TO AWAIT A TOW TO MY PLACE OF RESIDENCE. *TR
ON THREE OCCASIONS NOW, I HAVE NEARLY HIT A PEDESTRIAN IN A CROSSWALK, BECAUSE I DID NOT SEE THAT PEDESTRIAN. ALL THREE WERE HIDDEN FROM MY VIEW BY A COMBINATION OF THE DRIVER SIDE MIRROR AND THE FRAME OF THE CAR ON THE LEFT SIDE OF THE WINDSHIELD. TOGETHER, THE PLACEMENT OF THESE TWO FEATURES CREATES A SURPRISINGLY LARGE BLIND SPOT. I THINK IT IS PARTLY RELATED TO THE FACT THAT THE SEATS IN THE CAR ALSO CANNOT BE RAISED ENOUGH; I HAVE GOOD FRONT VISIBILITY, BUT IF I COULD GET HIGHER I DO THINK THE MIRROR MIGHT BE LESS OF AN OBSTACLE. EACH TIME THIS HAS HAPPENED, I LEARN A NEW TYPE OF SITUATION IN WHICH I MUST NOT TRUST WHAT I SEE, BUT I WORRY ABOUT UNANTICIPATED SITUATIONS IN THE FUTURE.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE PANORAMIC SUN ROOF FRACTURED OUT ON THE ROADWAY WITHOUT WARNING. THE FABRIC CLOSURE WAS SHUT, WHICH PREVENTED THE FRAGMENTS FROM ENTERING THE TOP PORTION OF THE SUN ROOF WHEN THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE DEALER WAS NOTIFIED OF THE FAILURE AND ASKED THE CONTACT TO TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS
DRIVER'S SEAT LURCHES FORWARD AND BACKWARDS AT RANDOM TIMES WHILE DRIVING. THIS HAPPENS REGARDLESS OF SPEED, BRAKE/ ACCELERATION/ CRUISE CONTROL, TYPE OF ROAD, DIRECTION OR MOVEMENT ETC. OFTEN TIMES WHILE THE CAR IS PARKED OR IN MOTION, THE SEAT WILL NOT MOVE AT ALL IN ANY DIRECTION. ALSO, THE ABS, TRACTION CONTROL, AND DOWNHILL LIGHT HAVE ALL BEEN TURNING ON AND OFF AT RANDOM, AND, WHILE PARKED AND WITHOUT PROVOCATION, MY SPEEDOMETER NEEDLE BEGAN JUMPING. LESS IMPORTANT, THE DRIVER'S SEAT A/C DOES NOT WORK CONSISTENTLY WHICH LEADS ME TO BELIEVE THIS IS AN ELECTRICAL MALFUNCTION, HOWEVER, THE MULTIPLE TIMES I HAVE TAKEN THIS VEHICLE INTO THE "SERVICE CENTER", THE MECHANICS SAID THEY COULD NOT RECREATE THE PROBLEM AND SENT MY BROKEN CAR HOME, SO THE OFFICIAL REASON IS UNKNOWN. I AM ONLY 5'2" SO THIS HAS CAUSED ME CONSIDERABLE PROBLEMS WITH SUDDENLY NOT BEING ABLE TO REACH THE PEDALS, AND HAS ALMOST RESULTED IN NUMEROUS ACCIDENTS.
THE HYUNDAI SONATA ENGINES HAVE BEEN RECALLED FOR SAFETY CONCERNS BECAUSE THEY CAN STALL AT ANY TIME. THE SANTA FE SPORTS HAVE THE SAME ENGINES BUT HAVE NOT BEEN RECALLED. MINE DID JUST THIS. LUCKILY I WAS ON A QUIET ROAD WITH NO ONE BEHIND ME.
WHILE DRIVING THE VEHICLE AROUND TOWN, THE ENGINE SUDDENLY STARTED MAKING A LOUD KNOCKING NOISE. THE MILEAGE WAS AT 63K MILES. WE STOPPED DRIVING IT IMMEDIATELY AND TOOK IT TO THE DEALER WHO SERVICES IT FOR US (MAPLE HILL KALAMAZOO) AND WERE INFORMED THE ENGINE SEIZED. THE FIRST THING THEY DID WAS CHECK THE OIL, WHICH WAS FULL. THEY HAVE DONE ALL OF OUR SERVICE FOR US. THEY SAID THERE IS SOMETHING BANGING AROUND INSIDE THE ENGINE. IN SEARCHING THE INTERNET I FOUND THERE IS A RECALL FOR THE SONATA ENGINE (15V568000). THE ENGINE IN OUR CAR IS THE SAME 4 CYLINDER ENGINE AS IN THE SONATA. THE SERVICE MANAGER AT MAPLE HILL CONTACTED THE HYUNDAI FACTORY REP WHO TOLD HIM TO TAKE THE ENGINE APART AND SEND HIM PICTURES. THE SERVICE MANAGER SAID I DON'T KNOW WHAT THEY ARE GOING TO DO, BUT I THINK THEY WILL WORK WITH YOU.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: 235/65R17. WHILE DRIVING 60 MPH, THERE WAS A LOUD EXPLOSIVE NOISE AND THE VEHICLE JERKED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V624000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 31,000.
HYUNDAI AND OTHER MFG ARE USING EDIBLE COATING ON WIRING HARNESS AND CREATING A HAZARD FOR FIRE AND LOSS OF CONTROL BECAUSE RODENTS ARE EATING THE WIRE MY SANTA FE WIRING WAS EATEN AND I LOST MY WHOLE ELECTRICAL ENTERTAINMENT SYSREM.DEALLERS KNOW ABOUT PROBLEM AND HAS BEEN FOR YEARS BUT DOES NOTHING . YOUR ONLINE SYSTEM HAS OVER 16 REPORTED PROBLEMS SOME SERIOUS. THE FIX IS SIMPLE WRAP HARNESS IN EDITABLE WRAPPING. NHTSA GOING TO WAIT UNTIL A CAR LOSES CONTROL AND KILLS SOMEBODY. CHECK CAR FORUMS THIS IS A WELL KNOWN PROBLEM FOR FORD TOYOTA HYUNDAI LEXUS HONDA
I PURCHASED THIS VEHICLE THE END OF JUNE 2014, WHICH I THINK I GOT A LEMON. MY GAS RELEASE CAP WOULD NOT OPEN AND WAS TOLD THAT A PART NEEDED TO BE ORDER. I TOOK MY CAR IN TO SOUTH BOULEVARD HYUNDAI YESTERDAY MORNING, SO THEY (SERVICE TECH) CAN OPEN THE GAS CAP SO I COULD PUT GAS IN MY CAR. I DON'T THINK PARTS SHOULD BE BREAKING LIKE THAT IN THE SHORT TIME THAT I HAD THE CAR, SO THE CAP WAS OPEN AND THE SERVICE TECH LEFT THE BROKEN PIECE INSIDE THE CAP, HE THEN TOLD ME THAT THE PART WILL BE IN NEXT TUESDAY, IWHICH HE DID NOT SOUND CONVINCING. WHEN I FIRST GOT THE CAR, THERE WAS A TEAR IN THE VISOR AND IT TOKKM A COUPLE OF WEEKS TO GET THAT REPLACE AAFTER I PUSHED THEM TO DO IT, I WAS ALSO INFORMED THE CABIN AIR FILTER NEED TO BE REPLACED. I DON'T THINK I SHOULD BE REPLACING ANYTHING OTHER THAN REG OIL FILTERS. NOW I HEAR A SLIGHT WHISPER IN THE CAR, THEN THE CAR ALMOST CUT OFF ON ME. I CAN SEE IF I AM ABUSING THE VEHICLE BUT I AM NOT, ALL I DO IS DRIVE TO A FROM WORK AND TO THE GROCERY STORE, NOW SINCE THE GAS CAP WILL NOT CLOSE I AM AFRAID TO GO ANYWHERE THINK SOMEONE MAY PUT SOMETHING IN THE GAS TANK OR BREAK THE CAP DOOR OFF, I DON'T LIKE DRIVING SEE MY GAS CAP DOOR IS OPEN. I ALSO HAVE A TRUNK RELEASE FEATURE ON MY KEY CHAIN BUT DON'T HAVE THE FEATURE ON THE CAR, I CALLED HYUNDAY USA AND WAS TOLD THAT I SHOULD HAVE THAT FEATURE, AND WHEN I CONTACT HYUNDAI ON SOUTH BOULEVARD IN CHARLOTTE, NC I WAS TOLD I CANNOT GET THAT FEATURE., VERY DISAPPOINTING ABOUT PAYING FOR A $25,000.00 CAR, AS AND CANNOT GET THE HELP THAT I NEED, AS FAR AS THE CABIN AIR FILTER, THE TECH STATED THAT I WOULD BE SMELLING SOMETHING FOWL, AND I DO, AND IS MAKING MY HEAD HURTS EVERYTIME I GET IN THE CAR, I JUST HOPE I DON'T GET CANCEL FROM IT.
I TOOK MY CAR IN TO THE DEALER FOR ROUTINE OIL CHANGE AND TIRE ROTATION. THE SERVICE ADVISOR CAME OUT AND ASKED ME IF I HAD A RECENT BLOWOUT. I SAID NO. SHE SAID WHEN THE TECH ROTATED THE TIRE HE NOTICED A BULGE IN THE SIDEWALL OF THE REAR PASSENGER TIRE. THEY ADVISED IT WAS DANGEROUS TO DRIVE IT THAT WAY, SO THEY PUT THE SPARE ON. ONE OTHER TIRE WAS SHOWING CABLE. BOTH TIRES ARE AT 5/32. I BOUGHT THIS CAR USED, IN JUNE 2015. CAR FAX SHOWED NO REPORTS OF ANY ISSUES, HOWEVER, THERE WAS NOTICEABLE BODY WORK AND REPAINT (POORLY DONE AND I HAVE PICTURES). THE PREVIOUS OWNER HAD A BLOWOUT IN THE LESS THAN 12 MONTHS THEY HAD THE VEHICLE. THEY NEVER REPORTED IT, BUT THE DEALER MENTIONED IT. I HAVE 19" TIRES ON MY SANTA FE SPORT 2.0T. IS IT POSSIBLE THE RECALL ON THE 17" TIRES SHOULD HAVE INCLUDED THE 19" TIRES AS WELL? THESE ARE STILL THE ORIGINAL TIRES. I HAVEN'T OWNED THE CAR A YEAR YET. I TRAVEL 140+ MILES A DAY TO AND FROM WORK. MY SAFETY IS VERY IMPORTANT.
I HAVE A 2014 HYUNDAI SANTA FE SPORT AWD. THIS IS MY 3RD HYUNDAI. I HAVE REALLY BEEN IMPRESSED UNTIL NOW. MY CAR WANDERS ALL OVER THE ROAD WHEN DRIVING OVER 50MPH EITHER ON A ROAD OR INTERSTATE. I HAVE TO WORK HARD TO HOLD THE WHEEL TO KEEP THE VEHICLE STRAIGHT. THE HANDLING IS AWFUL I FEEL LIKE MY CAR IS SKATING ALL OVER THE ROAD. LIKE I AM DRIVING ON ICE. THE CAR IS UNSAFE TO DRIVE. I HAVE BEEN TO THE DEALERSHIP, HAD THE ALIGNMENT CHECKED, HAD A NEW ALIGNMENT PERFORMED, AS WELL AS REPLACE THE TIRES. THIS HAS NOT FIXED THE ISSUE. I FEEL IT IS UNSAFE TO PUT MY 5 YEAR OLD IN THE VEHICLE. I CANNOT KEEP THE STEERING STRAIGHT. WHAT IS HYUNDAI DOING TO FIX THIS ISSUE? I AM MAKING PAYMENTS ON A VEHICLE I FEEL IS UNSAFE TO DRIVE AND NO ONE CAN TELL ME WHY?
PURCHASED NEW 2014 HYUNDAI SANTA FE IN AUGUST, 2014 WITH 8 MILES ON ODOMETER. ON DECEMBER, 2014 THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO DEALER SERVICE CENTER IMMEDIATELY. ALL TESTS CAME BACK-NO CAUSE FOUND. POSSIBLE PURGE VALVE STICKING. MECHANIC SPRAYED LUBRICATE. ENGINE LIGHT SHUT OFF. ON FEBRUARY 17, 2016 ENGINE LIGHT CAME ON AND INTERIOR BEEP SOUNDED AFTER STARTING VEHICLE. I CALLED DEALER SERVICE CENTER FOR APPOINTMENT. VEHICLE HAS 2,200 MILES. I REPEAT 2,200 MILES.
PREVIOUSLY REPORTED TO DEALER THAT CAR OFTEN STALLED OR HESITATED WHEN ACCELERATING AFTER A STOP OR VERY SLOW FORWARD MOTION. THIS HAS ENDED UP IN NUMEROUS HESITATIONS AND NEAR ACCIDENTS WHEN ENTERING INTO TRAFFIC. ON FRIDAY, 1/29/16 WHILE EXITING FROM THE 9TH TIER OF A PARKING GARAGE THE HESITATION HAPPENED ON ALL 9 TIERS AS I ROUNDED THE CORNER TO THE NEXT TIER AND BEGAN TO ACCELERATE. I HAVE AN APPOINTMENT AGAIN WITH THE DEALER ON 2/19/16 AND WILL REPORT FURTHER AFTER THAT BUT SUSPECT I WILL GET THE SAME MESSAGE THAT THEY "COULD FIND NOTHING WRONG".
PURCHASED NEW , MARCH '14. IN FOR PERIODIC SERVICE 2-22-16 REPORTED OCCASIONAL HESITATION OF 1 TO 2 SECONDS AFTER A STOP OR SLOW FORWARD MOTION. THE DEALER PUT THE CAR ON DIAGNOSTIC MACHINES. "NO PROBLEM." REVISITED THE DEALER EXPLICITLY FOR THE SAME PROBLEM ON 3-7-16. BUT NOW, IN ADDITION TO THE MOMENTARY LAGS, THERE HAD BEEN A COUPLE INCIDENTS OF LONGER LAGS OF 5 TO 10 SECONDS. AGAIN, THE SERVICE REPORT WAS WRITTEN UP WITH "NO PROBLEM". NOW I'M MAKING A 3RD APPOINTMENT BECAUSE THE HESITATION IS HAPPENING MORE FREQUENTLY AND I'VE HAD THE LONG COUNT LAGS (10 SECS OR LONGER) HAPPEN TWICE IN THE LAST 2 WEEKS. THE PROBLEM HAS NOW MOVED FROM BEING AN IRRITANT TO BEING LIFE THREATENING. INCIDENTS HAPPEN ON STREETS AND HIGHWAYS WHEN ENTERING AND CROSSING TRAFFIC. VERY UNSAFE, AND NERVE RATTLING. PLEASE REFER TO NHTSA INCIDENT # 10836613 & 1082431
OCCASIONALLY RIGHT AFTER I FILL THE CAR WITH GAS THERE IS AN OVERPOWERING ODOR OF GAS INSIDE THE CAR FOR A DAY OR SO. I LIVE IN NEW JERSEY, WHERE SELF-SERVICE IS NOT ALLOWED, AND SOMETIMES THEY FILL IT TO THE ABSOLUTE LIMIT, WHICH MAY BE THE CAUSE. REGARDLESS, THIS IS TERRIBLY UNSAFE BECAUSE GASOLINE FUMES ARE TOXIC. THE ODOR IS NOT FROM A LITTLE SPILLAGE ON THE BODY OF THE CAR, FROM THE HOSE AT THE GAS STATION. IT IS INSIDE THE CAR, AND VERY STRONG. THE DATE BELOW IS ONLY THE MOST RECENT DATE. THIS HAS HAPPENED SEVERAL TIMES.
I WAS DRIVING DOWN A TWO LANE ROAD ABOUT NOON ON DEC. 22. THE TEMPERATURE WAS ABOUT 70. I WAS GOING APPROXIMATELY 60 MPH. I WAS NOT TURNING, JUST GOING STRAIGHT DOWN THE ROAD. IT SOUNDED LIKE THERE WAS AN EXPLOSION. I PULLED OFF THE ROAD AS THE GLASS SUNROOF SHATTERED AND FELL IN ON MY DAUGHTER AND ME. THERE WAS NO OTHER CAR NEAR ME. NOTHING HIT MY CAR. I CALLED HYUNDAI WAS TOLD THAT IT WASN'T COVERED BY THEM AND WOULD BE MY RESPONSIBILITY TO HAVE FIXED. I WAS STUCK ON THE SIDE OF THE ROAD WITH THE GLASS LITERALLY FALLING IN ON US. I CLOSED THE COVER AND WE DROVE VERY SLOWLY (ABOUT 15 MILES) TO A PLACE WHERE WE COULD VACUUM UP THE GLASS. IT WAS IN BOTH THE FRONT AND BACK SEATS. WE CUT OUR HANDS TRYING TO CLEAN IT UP BUT WE HAD NO CHOICE. THE GLASS CONTINUED TO FALL AS WE DROVE AND RAIN WAS PREDICTED. WE HAD TO DO OUR BEST TO BE ABLE TO DRIVE IT ANOTHER 30 MILES TO PLACE TO GET IT WORKED ON. IT'S BEEN 24 DAYS (YES, RENTAL CAR FEES!) AND I STILL AND WAITING ON MY CAR. I DON'T WANT THE SUNROOF ANY LONGER BECAUSE I'M SCARED IT WILL HAPPEN AGAIN BUT I THINK I'M STUCK WITH IT. THE MAN AT THE REPAIR PLACE BELIEVES IT WAS A FAULTY PRESSURE REGULATOR. I DON'T HAVE ANY RECEIPTS FOR THE REPAIRS YET BECAUSE I STILL DON'T HAVE MY CAR BACK. IT WAS VERY SCARY AND NOT SURE WHAT WOULD HAPPEN TO SOMEONE DRIVING ON A BUSY HIGHWAY IF THIS OCCURS.
DRIVING IN STOP AND GO TRAFFIC (5-20 MPH), WHEN I STEPPED ON THE BRAKES WITH NORMAL PRESSURE FOR THIS TYPE OF CITY DRIVING. AT THIS TIME I HEARD A LOUD GRINDING NOISE AND I HAD TO DRIVE OFF THE ROAD TO AVOID HITTING THE CAR AHEAD BECAUSE THE VEHICLE DID NOT STOP. IT TOOK LONGER AND MUCH MORE PRESSURE THAN JUST A REGULAR TAP ON THE BRAKE NEEDED TO STOP IT AT THIS SPEED. I DRIVE ON THIS ROAD EVERY DAY AND THERE WAS NOTHING WRONG WITH THE ROAD OR WEATHER. I CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALERSHIP. NO PROBLEM WAS IDENTIFIED. I AM NO W AFRAID TO DRIVE THIS VEHICLE FOR FEAR OF REPEAT INCIDENT.
AT 8,000 MILES THE CHECK ENGINE LIGHT CAME ON. TOOK IT INTO THE DEALER AND THEY SAID THE GAS CANISTER OVERFLOW WAS FULL CAUSING THE CHECK ENGINE LIGHT TO COME ON. THEY REPLACED THE GAS CANISTER AND FILTER UNDER WARRANTY. AT 14,000 THE CHECK ENGINE LIGHT CAME ON - TOOK IT TO THE DEALER - THEY SAID I HAD OVERFLOWED THE GAS ON FILLUP, AND I HAD TO PAY $800-900 TO GET IT FIXED. I NEVER TOP OFF THE TANK. IT SOUNDS LIKE A DEFECT TO ME, AND I CANNOT AFFORD $900 EVERY 10 TANKFULS OR SO. HYUNDAI CUSTOMER SERVICE IS LOOKING INTO IT ASKED THEM TO FIX THE DEFECT - OR TAKE THE CAR BACK - WAITING TO HEAR
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
HI, I BOUGHT A HYUNDAI SANTA FE 2014 ON DECEMBER LAST YEAR AND A FEW MONTHS AGO IT'S STARTED TO HAVE A PROBLEM WITH THE BSD (BLIND SPOT DETECTOR). FOR SOME REASON IT'S JUST STOP WORKING FROM A FEW HOURS AND IT'S TURN ON AGAIN BY ITSELF. I CAN READ IN THE DASH SCREEN THE WARNING (BSD NO WORKING). I MAKE AN APPOINTMENT WITH HYUNDAI SERVICE CENTER BUT THEY CAN'T HELP ME BECAUSE THE CAR DON'T GIVE TO THEM ANY CODE REGARDING THIS PROBLEM. FOR ME THIS IS A BIG ISSUE BECAUSE SOMETIME WORKS AND SOMETIMES NOT, THIS CAN LEAD ME TO AN ACCIDENT. TYPICALLY THIS HAPPEN WHEN THE CAR IS IN MOTION.
WHILE I WAS DRIVING, MY CAR ALL OF SUDDEN STOPPED WORKING. IT HAPPENED AROUND 2 MONTHS LATER AFTER I BOUGHT, WHICH WAS 2014 SEPTEMBER OR OCTOBER . I WENT TO A DEALERSHOP, THEY INSPECTED MY CAR BUT COULDN'T FIND ANYTHING. HOWEVER MY CAR STOPPED WORKING ON THE LOCAL AREA , 2015 SEP.4TH. AGAIN, THEY COULDN'T FIND ANYTHING WRONG IN MY CAR. I ASKED HYUNDAI HEADQUARTER AND DEALERSHIP TO CHECK IF THERE IS A REPORT REGARDING THIS ISSUE, THEY DO NOT GIVE ME ANY ANSWER ABOUT IT. PLEASE CHECK AND LET ME KNOW WHAT I AM SUPPOSED TO DO. I DO NOT WANT TO GET KILLED ON THE ROAD AND KILL SOMEONE BECAUSE OF MY CAR.
WHILE DRIVING AT 60 MPH THE VEHICLE LOST RPMS AND THE ABILITY TO ACCELERATE. I PULLED OVER SAFELY TO THE SIDE OF THE ROAD AND CALLED HYUNDAI ROADSIDE ASSISTANCE. ROADSIDE ASSISTANCE COULD NOT VALIDATE MY LOCATION. I ATTEMPTED TO DRIVE TO THE NEXT TOWN BUT RPMS STAYED FROM 1000-2000 AND I WAS UNABLE TO GO OVER 25 MPH.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. ...UPDATED 01/07/16 *BF *CN
I BOUGHT A NEW CAR JUNE 2014 AND WHEN IT WAS RAIN MY WINDSHIELD WIPER HAS NO WATER COME OUT. SO I WENT TO DEALER TO CHECK OUT AND I FOUND OUT THAT THE MOTOR & PUMP ASSY. WAS BAD. BUT THE PROBLEM IS WASHER PUMP HAD TAPE AROUND BODY AND IT LOOKS USED ONE. IT WAS BRAND NEW CAR WHEN I BUY. I AM JUST WONDERING WHAT ELSE GOING TO BE BAD. I SPEND MORE $33K AND I AM REALLY UPSET. WHAT ELSE DID THEY USE USED PARTS FOR MY VEHICLE?? WHAT SHOULD I DO? I DO NOT WANT MY ANY ANYMORE. THANKS
WHILE DRIVING DOWN INTERSTATE I HEARD A LARGE SOUND AS IF THE CAR WAS HIT BY SOMETHING. THERE WERE NO CARS OR TRUCKS IN FRONT OF ME OR TO THE RIGHT OF ME. SUDDENLY I HEARD CRACKLING AND PUT THE SUN SHADE BACK. THE ENTIRE BACK PANEL OF THE SUN ROOF SHATTERED.
6/20/2015 BACKED OUT OF STALL AT COSTCO, MARYSVILLE, WA. IMMEDIATELY LOSS OF POWER STEERING AND THREE ALERTS CAME ON. THERE ARE KNOWN ISSUES WITH THIS HAPPENING. BRAND NEW CAR HTTP://WWW.HYUNDAI-FORUMS.COM/DM-2013-SANTA-FE/303441-2013-SANTA-FE-XL-POWER-STEERING-PROBLEM.HTML WILL HAVE TO HAVE CAR TOWED. NOT SAFE TO DRIVE 3 ALERTS 1. ESC MALFUNCTION 2. DOWNHILL BRAKING 3. SPORT MODE......UPDATED 10/20/15 *BF UPDATED 10/26/2017*CN
ON 6/20/2015, WHILE TRAVELLING ON AN INTERSTATE HIGHWAY,, THE STEERING WHEEL MADE A "CLUNK" NOISE AND THE POWER ASSISTED STEERING WARNING LIGHT CAME ON. LIGHTS INDICATING A MALFUNCTION OF THE ESC AND DOWNHILL BRAKE ASSIST ALSO LIT UP. THERE WAS COMPLETE LOSS OF POWER ASSISTED STEERING. I WAS ABLE TO MANHANDLE THE STEERING ON SIDE ROADS AND MADE IT HOME. ON THE FIRST BUSINESS DAY AFTER THE INCIDENT I TOOK THE VEHICLE TO THE LOCAL HYUNDAI DEALER WHERE IT HAS REMAINED AWAITING A REPLACEMENT STEERING COLUMN. UPDATED 11/01/2017*CN
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR ON A SUNNY DAY, AND I SUDDENLY HEARD THIS HUGE "POP" LIKE SOMEONE HAD JUST SHOT MY WINDOW OUT WITH A GUN. AT FIRST I THOUGHT I BLEW OUT A TIRE BUT GOT OUT AND CHECKED AND THERE WAS NO DAMAGE THERE. I KEPT HEARING WIND WHOOSHING THROUGH THE CABIN OF MY CAR, AND FINALLY I OPENED UP THE FABRIC COVER OF MY SUNROOF AND MY SUNROOF WAS COMPLETELY BLOWN OUT! THERE WERE NO TRUCKS WITH ROCKS OR ANY OTHER MEANS BY WHICH THIS SUNROOF COULD HAVE SHATTERED LIKE THAT. IT JUST PLAIN BLEW OUT ON ITS OWN. I GOT HOME AND CHECKED ON MY COMPUTER AND SURE ENOUGH, THERE WERE NUMEROUS COMPLAINTS ABOUT HYUNDAIS THAT HAD DEFECTIVE SUNROOFS THAT JUST BLEW OUT FOR NO REASON.
JUNE15,2015 EXPERIENCED COMPLETE BRAKE FAILURE WHILE DRIVING NEAR HOME.SOMEHOW MADE IT INTO MY DRIVEWAY W/O INCIDENT. HAD VEHICLE TOWED TO DEALERSHIP THAT AFTERNOON. DEALER CONFIRMED BRAKE FAILURE DUE TO TOTAL LOSS OF ALL BRAKE FLUID, "VERIFIED NO BRAKES & MASTER CYLINDER EMPTY, FOUND BRAKE FLUID LEAKING FROM ABS MODULE BRAKE LINES. TIGHTEN ALL (16) BRAKE LINES." DEALER SVS TOLD ME THE LINES HAD NOT BEEN TIGHTENED AT THE FACTORY.
THE STEERING ON OUR 2014 SANTA FE WENT OUT TODAY WHILE TRYING TO TAKE A LEFT TURN AT A GREEN LIGHT PRIOR TO GETTING ONTO A MAJOR HIGHWAY. THE CAR WAS TOWED TO THE DEALER WE PURCHASED THE VEHICLE AT AND WE WERE TOLD WE NEED AN ENTIRE NEW STEERING COLUMN AND TO DO THIS THEY NEED PARTS FROM OUTSIDE OF THE UNITED STATES. COULD HAVE BEEN A VERY BAD SITUATION IF IT HAD HAPPENED A FEW MOMENTS LATER ON THE HIGHWAY.
POWER STEERING FAILED AT APPROXIMATELY 3,250 MILES. THIS DID NOT OCCUR WHILE DRIVING (FORTUNATELY), BUT ON STARTUP. THE CAR WAS TOWED TO DEALERSHIP WHICH TOLD US THIS WAS A WIDESPREAD PROBLEM, THEREFORE THE REPLACEMENT PART WAS ON BACKORDER AND WOULDN'T BE AVAILABLE FOR AT LEAST A MONTH. I ASKED WHY THEY COULDN'T TAKE A PART FROM A NEW CAR THEY HAD ON THEIR LOT, AND THEY SAID THOSE MIGHT BE BAD TOO. * 10/15/2015 BF UPDATED 10/20/2017*CN
HIGHWAY DRIVING AT SPEEDS AROUND AND ABOVE 60MPH THE VEHICLE' STEERING REQUIRES CONSTANT CORRECTION TO KEEP IT WITHIN THE LANES. THE SUV RANDOMLY SWERVES IN ONE DIRECTION OR THE OTHER AND REQUIRES QUITE A BIT OF EFFORT TO BRING IT BACK TO CENTER LANE. THE CONSTANT BATTLE TO KEEP THE SUV CENTERED IN THE LANE CAUSES ARM FATIGUE OVER TIME. PASSENGERS, ESPECIALLY IN THE BACK SEAT, COULD EXPERIENCE MOTION SICKNESS DUE TO THE CONSTANT SIDE-TO-SIDE CORRECTIONS. NOTICED THE PROBLEM IS WORSE ON LARGER HIGHWAYS, 3-4 LANES WIDE. MAY BE DUE TO ANGLE OF ROADS FOR WATER RUN-OFF. THIS IS NOT A ONE TIME INCIDENT, IT IS ALWAYS THIS WAY. NO PROBLEM WHATSOEVER AT LOWER SPEEDS.
RETURNING HOME ON A HIGHWAY, WHEN I VEER TOWARDS THE LEFT, THE FRONT-RIGHT TIRE AND RIM STARTED SEPARATING SO I STOPPED THEN LOOKED AT THE CAR AND SAW THE TIRES WERE RIPPED APART! IT OCCURRED TO ME I SMELLED AROUND A HALF HOUR BEFORE THIS INCIDENT. THE DEALER AND THE 24 HOUR TOWING TRUCK SAID IT WAS MY FAULT BUT LATER, THE MECHANIC SAW SOMETHING ELSE; UNFORTUNATELY, THEY STILL CHARGED ME @ $300.00! *TR
EXITED I95 GOING 60MPH AND AS I SLOWED DOWN FOR THE RAMP THE STEERING WHEEL WENT LOOSE. AS I CLIMBED UP THE RAMP THE CAR WOULDN'T ACCELERATE AND FINALLY STOPPED 40 YARDS AFTER THE STEERING WHEEL WENT LOOSE. I HAD NO CONTROL OVER THE SPEED AFTER THE STEERING WHEEL WENT LOOSE SINCE I COULD NOT ACCELERATE. I LEARNED THE ENGINE JUST STOPPED WORKING. BASED ON WHAT I'VE READ THIS HAS HAPPENED TO OTHERS WITH SANTE FES ON THE HIGHWAY SO I WAS LUCKY I HAD JUST GOTTEN OFF THE HIGHWAY. I HAD IT TOWED TO HYUNDAI WHO ADVISED THEY HAD NEVER SEEN THIS BEFORE AND THIS WAS A 'UNIQUE' CASE AND I SHOULD 'FEEL SPECIAL'. NO CAR SHOULD JUST STOP UNLESS THE DRIVER CHOOSES TO STOP. AFTER ALMOST 3 WEEKS I GOT MY CAR BACK (5/11/15). THEY HAD REPLACED THE COMPUTER THAT RUNS THE ENGINE ('BOX ASSY- ENG MODU' & 'ELECTRONIC CONTRO'). MY VEHICLE WAS PURCHASED NEW IN NOV 2014 AND THIS EVENT HAPPENED IN APRIL 2015.
I WAS DRIVING ON THE 405 FREEWAY AND I STARTED NOTICING THAT THE VEHICLE DID NOT STAY IN ITS LANE EVEN THOUGH I WASN'T MOVING THE STEERING WHEEL, IT VEER TO THE RIGHT AND LEFT CONTINUOUSLY I HAD TO KEEP MY HANDS ON THE STEERING WHEEL IN ORDER TO TRY TO KEEP IT STRAIGHT, WHEN I PURCHASE THIS VEHICLE I DID NOT NOTICE THE ISSUE BECAUSE I ONLY DROVE IT FOR A MILE OR TWO DOWN THE FREEWAY, I HEADED HOME AND THAT'S WHEN I NOTICE THE PROBLEM, TO ME THIS IS A SAFETY CONCERN AND I THINK THAT HYUNDAI SHOULD LOOK INTO THIS ISSUE BEFORE SOMEONE HAS AN ACCIDENT. I'LL BE BRINGING IT BACK TO THE DEALERSHIP TO SEE IF THEY ARE ABLE TO RESOLVE THE CONCERN. *TR
I WAS DRIVING ABOUT 45 MPH ON AN OPEN ROAD, LITTLE TO NO TRAFFIC. THE SUNROOF IN MY SANTA FE SPONTANEOUSLY EXPLODED. WE HEARD A VERY LOUD BANG. A LARGE PIECE OF GLASS FLEW UP AND OUT OF MY CAR. SEVERAL SMALL PIECES OF GLASS FELL INTO THE CAR, ON ME AND MY 9 YEAR OLD DAUGHTER (WHO WAS IN THE BACKSEAT/DRIVER SIDE). THE FALLING GLASS RANGED FROM SLIVERS TO PEA SIZED TO LARGER THAN 2 INCHES. THE GLASS CONTINUED TO FALL INTO THE CAR. I CLOSED THE SUNSHADE ON THE SUNROOF TO TRY TO KEEP THE REST OF THE FALLING GLASS OFF OF US. I WAS ONLY ABOUT 1/2 MILE FROM HOME. I DROVE HOME AND PARKED IN MY GARAGE. THE PANORAMIC SUNROOF HAS 2 PIECES OF GLASS. THE ENTIRE FRONT PANEL WAS SHATTERED, AND HAD A LARGE HOLE JUST TO THE RIGHT OF CENTER. THIS WAS AFTER 6PM. I CALLED THE HYUNDAI DEALERSHIP FIRST THING THE NEXT MORNING. THE SERVICE PERSON I SPOKE TO STATED THIS WAS THE 2ND EXPLODING SUNROOF THEY HAVE SEEN THIS MONTH. I HAD THE CAR TOWED TO THE DEALERSHIP. WHEN WE GOT TO THE DEALERSHIP THE REST OF THE SUNROOF HAD SHATTERED AND FALLEN INTO THE CAR. THE CAR WAS FILLED WITH GLASS. I HAD 2 SMALL GLASS SLIVERS IN MY HAND THAT I EASILY REMOVED. I HAVE A SMALL GLASS SLIVER IN MY CHIN STILL. MY DAUGHTER HAS A FEW SMALL SCRATCHES ON HER STOMACH (SHE WAS WEARING A CROPPED SPORTS TOP). *TR
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEED SUDDENLY DECELERATED TO APPROXIMATELY 20 MPH AND FAILED TO ACCELERATE WHEN ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO INFORMATION REGARDING THE FAILURE WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,080.