2014 Hyundai Santa Fe Fuel System Problems

Twice in the last year the high pressure fuel line has cracked while I was driving and started spraying gas all over the engine bay.

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while his daughter was driving at an undisclosed speed, she smelled a strong gasoline odor. There was no warning light illuminated. The contact's daughter veered to the side of the road and noticed that gasoline was leaking from the fuel pump location. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump hose was leaking, and the fuel pump and hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The failure mileage was approximately 110,000. The VIN was unavailable.

There was a recall on my vehicle for the Knock Sensor. In 04/2019 this was fixed at the Stockton, Ca. Dealership. My car only has 69,654 miles on it. On 01/14/2023 my check engine light came on and my car started sputtering and cutting out. I took it back to the dealership first thing today, 01/16/2023. They said the Knock Sensor is out and will cost me $995.00 to fix. They said the part that was replaced 4/2019 only has a one year guarantee. I believe this is a poor quality part or vehicle defect.

Car caught fire while driving.

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving approximately 35 MPH, the passenger cabin would fill up with the odor of gasoline. The contact stated an unknown warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the engine needed to be replaced. The contact stated that the failure occurred again, with the passenger cabin filling with the odor of gasoline. The vehicle was towed to another dealer who diagnosed that the high-pressure fuel line needed to be replaced. The vehicle was repaired. The contact stated that the failure re-occurred and returned the vehicle to the same dealer. The vehicle had been repaired. The contact felt that the fuel line had been damaged due to the first engine replacement repair. The contact researched online and related the fuel line failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AT ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700. THE CONTACT STATED THAT 6,000 MILES AFTER THE REPAIR WAS COMPLETED, WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE TOWED TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL LINE NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 39,000. *LN

I WENT TO GET GAS THIS MORNING AND COULD NOT OPEN THE FUEL DOOR TO GET TO MY GAS TANK. I EVEN USED THE EMERGENCY HATCH IN THE BACK OF MY VEHICLE BUT IT WOULD NOT RELEASE. APPARENTLY, THE PLUNGER BROKE ON THE FUEL DOOR AND GOT STUCK SHUT. I HAD TO GET A MECHANIC TO OPEN IT SO I COULD PUT GAS IN MY VEHICLE. CURRENTLY IT IS NOT LATCHED.

MY 2014 SANTA FE SPORT HAS A STRONG GASOLINE ODOR IN THE CABIN BUT IT CAN ALSO BE SMELLED OUTSIDE THE CAR. THE SMELL IS THE HIGHEST WHEN THE CAR IS TURNED OFF AND SITS FOR A SHORT TIME. THE ODOR IS SO STRONG THAT THE SERVICE TECH HAD TO GET OUT OF THE CAR SO THE ODOR COULD DISSIPATE. I HAVE HAD IT TO THE DEALER TWICE TO BE LOOKED AT AND THEY COULD NOT FIND AN ISSUE. THEY DEFINITELY COULD SMELL THE ODOR WHEN IT WAS DROPPED OFF. THEY DROVE IT FOR A SHORT DISTANCE BUT I DON'T BELIEVE IT WAS FAR ENOUGH FOR THE PROBLEM TO SHOW UP. THIS ONLY SEEMS TO HAPPEN WHEN THE TEMPERATURE IS ABOUT 90 DEGREES OR HOTTER. IT HAS NOT BEEN AN ISSUE SINCE THE TEMPERATURES HAVE COOLED DOWN AND IT WAS NOT AN ISSUE WHEN I BOUGHT IT DECEMBER 2017. IT WAS REAL BAD AT TIMES LAST SUMMER.

CAR CEASES TO ACCELERATE AS YOU TURN A CORNER; ALSO SOMETIMES AS YOU ACCELERATE FROM A STOP EVEN THOUGH THE GAS PEDAL IS IN THE SAME POSITION AS WHEN YOU STARTED. IT WILL THEN JUMP AS THOUGH YOU HAD FLOORED THE PEDAL. THE LACK OF ACCELERATION NEARLY CAUSED AN ACCIDENT RECENTLY WHEN MAKING A LEFT TURN; THE CAR FOLLOWING ME NEARLY REAR-ENDED ME AFTER I FIRST STARTED TO ACCELERATE AND THEN MY CAR SLOWED WHEN THE ACCELERATION STOPPED. WHEN IT ALL OF A SUDDEN "KICKED IN", I NEARLY REA-RENDED THE CAR IN FRONT OF ME.

WHILE DRIVING HOME, MY VEHICLE BEGAN TO MAKE CLUNKING NOISES, WHILE IN THE PROCESS OF EXITING THE HIGHWAY, FOR SAFETY REASONS, THE CAR CUT OFF ON THE EXIT RAMP. BEFORE ATTEMPTING TO RESTART THE VEHICLE; A PASSERBY SHOUTED THAT THE VEHICLE WAS ON FIRE. UPON EXITING THE VEHICLE THE POLICE WERE ON THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS THEN TOWED TO A LOCAL BODY SHOP TO AWAIT A TOW TO MY PLACE OF RESIDENCE. *TR

I PURCHASED THIS VEHICLE THE END OF JUNE 2014, WHICH I THINK I GOT A LEMON. MY GAS RELEASE CAP WOULD NOT OPEN AND WAS TOLD THAT A PART NEEDED TO BE ORDER. I TOOK MY CAR IN TO SOUTH BOULEVARD HYUNDAI YESTERDAY MORNING, SO THEY (SERVICE TECH) CAN OPEN THE GAS CAP SO I COULD PUT GAS IN MY CAR. I DON'T THINK PARTS SHOULD BE BREAKING LIKE THAT IN THE SHORT TIME THAT I HAD THE CAR, SO THE CAP WAS OPEN AND THE SERVICE TECH LEFT THE BROKEN PIECE INSIDE THE CAP, HE THEN TOLD ME THAT THE PART WILL BE IN NEXT TUESDAY, IWHICH HE DID NOT SOUND CONVINCING. WHEN I FIRST GOT THE CAR, THERE WAS A TEAR IN THE VISOR AND IT TOKKM A COUPLE OF WEEKS TO GET THAT REPLACE AAFTER I PUSHED THEM TO DO IT, I WAS ALSO INFORMED THE CABIN AIR FILTER NEED TO BE REPLACED. I DON'T THINK I SHOULD BE REPLACING ANYTHING OTHER THAN REG OIL FILTERS. NOW I HEAR A SLIGHT WHISPER IN THE CAR, THEN THE CAR ALMOST CUT OFF ON ME. I CAN SEE IF I AM ABUSING THE VEHICLE BUT I AM NOT, ALL I DO IS DRIVE TO A FROM WORK AND TO THE GROCERY STORE, NOW SINCE THE GAS CAP WILL NOT CLOSE I AM AFRAID TO GO ANYWHERE THINK SOMEONE MAY PUT SOMETHING IN THE GAS TANK OR BREAK THE CAP DOOR OFF, I DON'T LIKE DRIVING SEE MY GAS CAP DOOR IS OPEN. I ALSO HAVE A TRUNK RELEASE FEATURE ON MY KEY CHAIN BUT DON'T HAVE THE FEATURE ON THE CAR, I CALLED HYUNDAY USA AND WAS TOLD THAT I SHOULD HAVE THAT FEATURE, AND WHEN I CONTACT HYUNDAI ON SOUTH BOULEVARD IN CHARLOTTE, NC I WAS TOLD I CANNOT GET THAT FEATURE., VERY DISAPPOINTING ABOUT PAYING FOR A $25,000.00 CAR, AS AND CANNOT GET THE HELP THAT I NEED, AS FAR AS THE CABIN AIR FILTER, THE TECH STATED THAT I WOULD BE SMELLING SOMETHING FOWL, AND I DO, AND IS MAKING MY HEAD HURTS EVERYTIME I GET IN THE CAR, I JUST HOPE I DON'T GET CANCEL FROM IT.

PURCHASED NEW 2014 HYUNDAI SANTA FE IN AUGUST, 2014 WITH 8 MILES ON ODOMETER. ON DECEMBER, 2014 THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO DEALER SERVICE CENTER IMMEDIATELY. ALL TESTS CAME BACK-NO CAUSE FOUND. POSSIBLE PURGE VALVE STICKING. MECHANIC SPRAYED LUBRICATE. ENGINE LIGHT SHUT OFF. ON FEBRUARY 17, 2016 ENGINE LIGHT CAME ON AND INTERIOR BEEP SOUNDED AFTER STARTING VEHICLE. I CALLED DEALER SERVICE CENTER FOR APPOINTMENT. VEHICLE HAS 2,200 MILES. I REPEAT 2,200 MILES.

PURCHASED NEW , MARCH '14. IN FOR PERIODIC SERVICE 2-22-16 REPORTED OCCASIONAL HESITATION OF 1 TO 2 SECONDS AFTER A STOP OR SLOW FORWARD MOTION. THE DEALER PUT THE CAR ON DIAGNOSTIC MACHINES. "NO PROBLEM." REVISITED THE DEALER EXPLICITLY FOR THE SAME PROBLEM ON 3-7-16. BUT NOW, IN ADDITION TO THE MOMENTARY LAGS, THERE HAD BEEN A COUPLE INCIDENTS OF LONGER LAGS OF 5 TO 10 SECONDS. AGAIN, THE SERVICE REPORT WAS WRITTEN UP WITH "NO PROBLEM". NOW I'M MAKING A 3RD APPOINTMENT BECAUSE THE HESITATION IS HAPPENING MORE FREQUENTLY AND I'VE HAD THE LONG COUNT LAGS (10 SECS OR LONGER) HAPPEN TWICE IN THE LAST 2 WEEKS. THE PROBLEM HAS NOW MOVED FROM BEING AN IRRITANT TO BEING LIFE THREATENING. INCIDENTS HAPPEN ON STREETS AND HIGHWAYS WHEN ENTERING AND CROSSING TRAFFIC. VERY UNSAFE, AND NERVE RATTLING. PLEASE REFER TO NHTSA INCIDENT # 10836613 & 1082431

OCCASIONALLY RIGHT AFTER I FILL THE CAR WITH GAS THERE IS AN OVERPOWERING ODOR OF GAS INSIDE THE CAR FOR A DAY OR SO. I LIVE IN NEW JERSEY, WHERE SELF-SERVICE IS NOT ALLOWED, AND SOMETIMES THEY FILL IT TO THE ABSOLUTE LIMIT, WHICH MAY BE THE CAUSE. REGARDLESS, THIS IS TERRIBLY UNSAFE BECAUSE GASOLINE FUMES ARE TOXIC. THE ODOR IS NOT FROM A LITTLE SPILLAGE ON THE BODY OF THE CAR, FROM THE HOSE AT THE GAS STATION. IT IS INSIDE THE CAR, AND VERY STRONG. THE DATE BELOW IS ONLY THE MOST RECENT DATE. THIS HAS HAPPENED SEVERAL TIMES.

AT 8,000 MILES THE CHECK ENGINE LIGHT CAME ON. TOOK IT INTO THE DEALER AND THEY SAID THE GAS CANISTER OVERFLOW WAS FULL CAUSING THE CHECK ENGINE LIGHT TO COME ON. THEY REPLACED THE GAS CANISTER AND FILTER UNDER WARRANTY. AT 14,000 THE CHECK ENGINE LIGHT CAME ON - TOOK IT TO THE DEALER - THEY SAID I HAD OVERFLOWED THE GAS ON FILLUP, AND I HAD TO PAY $800-900 TO GET IT FIXED. I NEVER TOP OFF THE TANK. IT SOUNDS LIKE A DEFECT TO ME, AND I CANNOT AFFORD $900 EVERY 10 TANKFULS OR SO. HYUNDAI CUSTOMER SERVICE IS LOOKING INTO IT ASKED THEM TO FIX THE DEFECT - OR TAKE THE CAR BACK - WAITING TO HEAR

I PURCHASED A NEW CAR, ON FEB.1, 2014. THE MALFUNCTION LAMP ON THE DASHBOARD WAS LIGHTED UP IN 1 MONTH. MY CAR WAS REPAIRED FROM MY DEALERSHIP SEVERAL TIMES BUT THE PROBLEMS ARE NOT CLEARED YET. AT LAST, THE VERY SERIOUS PROBLEM WAS HAPPENED ON APR. 19. I STEPPED DOWN FULLY ON THE GAS PEDAL ON THE HIGHWAY, BUT MY CAR WAS NOT CHANGED IN SPEED. THE RPM AND SPEED METER WERE NOT CHANGED WHEN I STEPPED ON THE PEDAL PERFECTLY TO THE END. THE STAFF IN SERVICE CENTER SAID THAT THE PROBLEM CAME FROM THE RIGHT AND LEFT SIDE BOLT OF HIGH-PRESSURE PUMP. THE RIGHT HAND SIDE BOLT HAD COME APART AND LEFT HAND SIDE BOLT WAS LOOSE. THEY DIDN'T KNOW THAT WHY THIS PROBLEM WAS HAPPENED. THAT'S MY ALL SERIOUS STORY! *TR