NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Hyundai Santa Fe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TAKATA RECALL, THE SEAT BELT IS GETTING STOCKED AND TIGHT DURING DRIVING ALSO DOESN'T RECLINE WHEN TAKING IT OFF STILL HANGING, THE FUEL EVAPORATES FROM THE FUEL TANK AND DOESN'T GIVE ANY MILEAGE AS DESCRIBED WHEN DRIVING FEEL EVERY LITTLE THING ON THE ROAD INCLUDING SMALL ROCKS.
ENGINE FAILED AT 63,000 MILES WHILE DRIVING ON INTERSTATE. HYUNDAI BLAMES IT ON SLUDGE IN OIL PAN. WITH OUT SERVICE RECEIPTS WILL NOT WARRANTY ENGINE. SERVICED ENGINE MYSELF AND DIDN'T SAVE CASH RECEIPTS.
THIS VEHICLE HAS A SURGING ISSUE. WHEN I COME TO A TRAFFIC LIGHT STOP IT ACTS LIKE IT'S GOING TO DIE I CAN FELL MY FOOT ON THE PEDAL ALSO THE RPM IS DROP . TOOK IT TO DEALER AND ADVISE ME THEY CAN'T TEST IT WITH OUT NO CHECK ENGINE LIGHT ON AND IT CONTINUES TO PERFORM THE SAME ALSO I REPLACE THE SPARK PLUG AND COIL WAS BURN BAD AND RUST SILL HAVE SAME ISSUE LOOK LIKE ISSUE WITH FUEL OR IDLE.
THE CAR WAS AT A COMPLETE STOP IN A DRIVEWAY. THE CAR WAS STILL RUNNING BECAUSE I WAS GETTING OUT OF THE CAR TO GET THE MAIL. I PUT THE CAR IN PARK AND WENT TO GET OUT OF THE VEHICLE. AS I GOT OUT THE VEHICLE STARTED GOING IN REVERSE AND PULLED ME UNDERNEATH THE CAR AND THE VEHICLE RAN OVER ME. I'M NOT SURE IF THE TRANSMISSION SLIPPED OUT OF PARK TO REVERSE ON ITS OWN OR IF THE SHIFTER WASN'T ACTUALLY PLACED IN PARK. I THOUGHT THE VEHICLE COULD SENSE IF NO ONE WAS IN THE DRIVERS SEAT AND AUTOMATICALLY PUT THE CAR INTO PARK OR NEUTRAL. THE HEATED SEATS AND AIRBAG WON'T TURN ON UNLESS IT SENSE WEIGHT IN THE SEAT.
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED AND JERKED. ALSO, WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE FELT AS IF IT DOWNSHIFTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
AS I COME OUT OF SLOW TURNS OR SLOW DOWN THEN ACCELERATE ON THE HIGHWAY, MY VEHICLE DOES A 1 TO 2 SECOND HESITATION. DURING THIS HESITATION, THE ENGINE IS REVVING BUT THE THE VEHICLE WON'T ACCELERATE. WHEN I COME OFF THE GAS THEN REPRESS IT COMES BACK TO NORMAL.
THE PAINT IS PEELING OFF IN SOME AREAS AND THE CAR IS GETTING RUST SPOTS.
TAKATA RECALL AIRBAG LIGHT ON AND MY SUV HAS BEEN IN 0 ACIDDENTS, THE AC AIR STATES IT'S ON BUT DOESN'T BLOW ANY AIR AT ALL! IT ONLY HAS 69640K MILES, KNOCKING SOUND WHEN I AM ON PARK OR HAVE THE BRAKE ON WHILE AT RED LIGHT OR STOP SIGN!
THE AIR CONDITIONING CONDENSOR ON MY HYUNDAI 2016 SANTA FE WAS DAMAGED BY ROAD DEBRIS THAT APPARENTLY CAME THROUGH THE FRONT GRILL OF MY CAR AND HAD TO BE REPLACED. HOW CAN ROAD DEBRIS DAMAGED MY AIR CONDENSOR? SHOULDN'T ALL INTERNAL ENGINE COMPONENTS OF A CAR BE PROTECTED FROM THIS TYPE OF DAMAGE? THIS CONCERNS ME BECAUSE WHAT OTHER ENGINE COMPONENTS COULD BE DAMAGED BY THE GRILL NOT PROPERLY COVERING THE OTHER VITAL ENGINE PARTS. I HAVE HEARD THAT THIS IS A DESIGN FLAW WITH MY VEHICLE.
I BOUGHT THE CAR NEW IN PUERTO RICO. AFTER HURRICANE MARIA I MOVED TO FLORIDA. I TRIED TO GET MY CAR SERVICE FOR TWO RECALLS HERE IN FLORIDA. THEY TRIED TO GET IN CONTACT WITH PUERTO RICO IN ORDER TO GET PAID FOR THE REPAIRS. I ALSO CALLED THEM AND THEY TOLD ME TO WRITE THEM A LETTER ASKING TO REGISTER THE CAR HERE. THEY HAVE NOT ANSWER ANY OF MY FOUR REQUEST. WHAT CAN WE DO?
RECENTLY WE COULD NOT UNDO THE SEATBELT THAT OUR 6 YEAR OLD GRANDSON WAS STRAPPED IN. THE MORE TRIED TO EXTEND IT TO RELEASE THE TENSION THE TIGHTER IT BECAME. MY GRANDSON WAS BEING CRUSHED AND WAS SCREAMING. THE VEHICLE WAS NOT RUNNING AND WAS PARKED IN THE DRIVEWAY. I HAD TO RUN INTO THE GARAGE AND GET A PAIR OF SCISSORS AND CUT THE SEATBELT TO GET HIM OUT. TO REPLACE THE SEATBELT IS GOING TO COST OVER $400 AND THE DEALER WILL NOT PAY FOR IT AS THEY SAID IT WAS OUR FAULT.
THE SUNROOF EXPLODED. I WAS DRIVING AND HEARD A LOUD NOISE THAT SEEMED TO COME FROM ABOVE. MY KIDS WERE BUCKLED IN THE BACK SEATS AND MY SON ASKED ME "WHAT WAS THAT DADDY"? HE THEN LOOKED UP AND NOTICED PIERCINGS IN THE UNDERNEATH SHEATH THAT LEADS TO THE SUNROOF VIEW. IT COULD NOT ROLL BACK FULLY. THERE WAS ALSO MOISTURE APPEARING THRU THE SHEATH OF THE ROOF. WHEN I GOT HOME AND GOT MY WIFE AND KIDS OUT. I LOOKED AND NOTICED A GAPING HOLE IN THE ROOF. I THEN REALIZED THE BACK PANEL WAS COMPLETELY SHATTERED WITH GLASS WEDGED ON THE SHEATH. WHICH IS A GOOD THING BECAUSE THE GLASS COULD HAVE DROPPED ON MY KIDS. MY WIFE AND I HAD TO COVER IT UP WITH CARDBOARD AND BLACK BAGS WHILE IN THE RAIN. I AM GOING BACK TO STAR HYUNDAI DEALERS TO REPORT THE PROBLEM AS IT'S SUNDAY 2/4 AND THEY ARE CLOSED.
I HAVE A 2016 HYUNDAI SANTA FE SPORT. OVER THE LAST 3 MONTHS I'VE HAD 2 OCCASIONS (BOTH ON HIGHWAYS) WHEN THE ENGINE SHUT OFF WHILE DRIVING. THE LATEST OCCURRED THIS MORNING (9/26/2017) DURING RUSH HOUR. I WAS FORTUNATE IN THAT I HAD ENOUGH MOMENTUM TO NAVIGATE THE DEAD CAR ACROSS A LANE OF TRAFFIC TO THE SIDE. ON BOTH OCCASION, I WAS ABLE TO TURN THE KEY TO THE START POSITION, PUT THE CAR IN PARK AND START IT UP, LIKE NOTHING HAD OCCURRED. SINCE THE LAST OCCURANCE I HAVE SUBMITTED A CASE WITH HYUNDAI AND HAVE TAKEN THE CAR INTO A LOCAL DEALERSHIP TO LOOK INTO THE ISSUE. THE DEALERSHIP COULD NOT REPRODUCE THE ISSUE. THAT WAS ON 9/28. OUTSIDE OF AN EMAIL STATING THEY WOULD BE REACHING BACK OJT TO ME, I HAVEN'T HEARD ANYTHING. THE CAR HAS LESS THAN 32K MILES, SO THIS IS AN ISSUE.
NO SEAT BELT AUDIBLE ALARM NOTIFICATION WHEN THE BELT IS NOT BUCKLED WITH PASSENGER IN THE SEAT. SEE VIDEO WEB SITE HTTP://WWW.RECALLMASTERS.COM/NO-SEAT-BELT-WARNING-FOR-SOME-HYUNDAI-SANTA-FE-VEHICLES-VIDEO/
RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.
WHEN DRIVING THE PARKING LIGHT COMES ON, DOWNHILL ASSIST COMES ON AND THE TRACTION CONTROL GOES OFF, THEN THE SPEEDOMETER GOES FROM THE CURRANT SPEED TO ZERO THEN FLUTTERS BACK TO THE CORRECT SPEED, THEN REPEATS. THIS HAS HAPPENED AT SPEEDS FROM 25 MPH TO 70 MPH. DEALER SAYS THEY CAN'T FIND OUT WHAT IS WRONG.
DRIVING ALONE ON HIGHWAY, SUNROOF SPONTANEOUSLY EXPLODED. I WAS DRIVING ROUGHLY 100 KM / HE. THERE WAS NOTHING OVERHEAD OR VEHICLES AHEAD THAT WOULD CAUSE SOMETHING TO BREAK IT. THE INCIDENT WAS EXTREMELY LOUD, ALL THE GLASS FEEL OVER ME CAUSING A HUGE SAFETY CONCERN AS IT WAS AT HIGHWAY SPEEDS. THE SUNROOF IS A PANORAMIC SO IT WAS A HUGE AMOUNT OF GLASS. HYUNDAI WAS NOTIFIED NUMEROUS TIMES. THEY WOULD NOT ACKNOWLEDGE THIS HAD HAPPENED BEFORE, INSISTED SOMETHING HIT IT. HYUNDAI ALSO WOULD NOT COVER THE COST OF REPLACEMENT.
WIFE STOPPED AT STOP SIGN , CAR WOULD NOT RESPOND TO ACCELERATOR PEDAL , 1 BLOCK FROM HOME WAS ABLE TO IDLE CAR INTO DRIVE WAY. I GOT INTO CAR TO SEE WHAT WAS GOING ON FOUND SAME PROBLEM. I SHUT CAR OFF AND RESTARTED AND ACCELERATOR STARTED WORKING , PULLED INTO GARAGE AND CALLED HYUNDAI TO GET TOWED TO DEALER CAR NOT SAFE TO DRIVE.
THE ENTIRE PANARAMA SUNROOF EXPLODED ON MY 2016 SANTA FE WHILE TRAVELING ON INTERSTATE 81 @ 70 MPH IN PENNSYLVANIA YESTERDAY COVERING MY WIFE AND I WITH SHARDES OF GLASS. I UNDERSTAND THERE HAS BEEN OTHER INCIDENTS OF THIS NATURE POSTED ON GOOGLE. I CALLED THE DEALER AND GOT THE TYPICAL RUN AROUND. I DID NOT PASS UNDER ANY OVER PASSES AND TRAFFIC WAS NON EXISTENT.
A. WIPER HEATERS, AS LISTED ON THE WINDOW INVOICE ARE NON-EXISTANT. I HAD SEVERAL FREEZE-UPS LAST WINTER CAUSING ME TO STOP THE CAR AND CLEAR THE BLADES MANUALLY, EVEN THOUGH THE FRONT DEFROST BUTTON WAS DEPRESSED. DEALER SAID IT WAS OPERATING AS IT SHOULD. (?? - I DISAGREE) B. DURING THE SUMMER I WAS GETTING MOISTURE ON THE INSIDE OF THE WINDSHIELD AND FRONT SIDE WINDOWS. I DISCOVERED A SOPPING WET FRONT PASSENGER FLOOR WHICH THE DEALER ATTRIBUTED TO SPIDERWEBS IN THE A/C CONDENSER DISCHARGE TUBE WHICH THEY "CLEANED" FOR NON WARRANTY $69 PRICE-POINT . WATER APPEARED ON CABIN FIREWALL / CONSOLE YESTERDAY, AS 'DEFROST /BLADE DEICER' ACTIVATES A/C; AND A CIRCLE OF EVENTS BEGINS AGAIN. THE PROBLEM REQUIRES DEFROST TO FUNCTION WHICH CAUSES MORE MOISTURE AND THE WIPERS STILL DO NOT HEAT UP (THE WINDSHIELD UNDER THE BLADES SEEMS TO GET WARM BUT NOT ENOUGH TO KEEP SNOW/ICE FROM THE EXCESSIVE BUILD-UP AND IT'S RESTRICTING AIR INTAKE AT THE PORTS UNDER THE REAR EDGE OF THE HOOD). VISIBILITY IS PROBLEM-MATIC IN THIS CAR'S MALFUNCTION AND DESIGN. THIS 2016 SANTAFE SPORT IS ONE YEAR OLD LAST WEEK.
I BOUGHT THIS CAR 16 MONTHS AGO, THE GAS GAUGE STOPPED WORKING, I TOOK THE CAR TO LESTER GLENN HYUNDAI IN TOMS RIVER, NJ WHERE I BOUGHT IT. I USE THIS CAR AND COVER 5 STATES AS A TERRITORY MANAGER, THE WARRANTY EXPIRED 10,000 MILES AGO, THEY SAID THEY WILL TALK TO HYUNDAI TO SEE IF THEY WILL COVER PART. I FEEL AFTER 1 YEAR THIS PART SHOULD NEVER HAVE FAILED. I OWNED 3 HYUNDAI'S AND NEVER HAD THIS PROBLEM BEFORE. THIS PART SHOULD HAVE LASTED THE LIFE OF THE CAR.
2016 HYUNDAI SANTE FE INVOLVED IN A NEAR HEAD ON COLLISION. COMBINED TOTAL SPEED OF IMPACT APPROXIMATELY 80 MPH. TWO OCCUPANTS BOTH WEARING SEATBELTS AT TIME OF CRASH. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED DURING CRASH. PASSENGER SHOULDER HARNESS FAILED (LOCKING MECHANISM DID NOT LOCK) RESULTING IN PASSENGER HEAD IMPACT WITH WIND SHIELD CAUSING SIGNIFICANT DEFORMATION OF WIND SHIELD AND HEAD INJURY TO THE PASSENGER. LAP BELT RESTRAINT PREVENTED PASSENGER FROM SIGNIFICANTLY WORSE INJURY. PHOTOS ARE AVAILABLE. *TR
THE FRONT SUNROOF ON MY 2016 SANTA FE I BOUGHT IN JAN 2016 THAT HAS APPROX. 8000 MILES, EXPLODED ON THE WAY TO WORK WHILE DRIVING ON THE INTERSTATE. IT SOUNDED LIKE A GUN SHOT IN MY RIGHT EAR, THEN GLASS BEGAN TO FALL ON MY HEAD AND THROUGHOUT THE CAR - I'M SURE THE MAJORITY OF IT WAS SUCKED OUT AND ONTO THE INTERSTATE. (I HAD THE SUN SHADE INSIDE OPENED SO MY CHILD COULD WATCH THE RAIN ON THE RIDE TO THE BABYSITTERS.)I FOUND OTHERS WITH THE SAME PROBLEM WHEN I GOOGLED IT. CAR WAS TOWED TO DEALERSHIP AND ISSUE WOULD BE COVERED UNDER WARRANTY I WAS TOLD, I WAS GIVEN A LOANER WHILE IT WAS FIXED. NO OTHER VEHICLES IN FRONT OF OR BEHIND ME WITHIN 4 CAR LENGTHS AT LEAST. I DID NOT PASS UNDER AN OVERPASS. IT WAS RAINING THAT DAY (OF COURSE - THAT'S MY LUCK) WHEN I GOT TO WORK I CLOSED THE SUN SHADE ON THE INSIDE AS BEST AS I COULD WITH ALL THE GLASS THAT WAS IN THE TRACK, AND TAPED GARBAGE BAGS OVER IT TO PRESERVE THE INSIDE. I WENT TO DEALERSHIP LATER TO TAKE ADDITIONAL PICTURES AND YOU CAN TELL THE GLASS WAS BLOW OUTWARDS. THERE WAS EVEN CHIPS IN THE PAINT THROUGH THE CLEAR COAT FROM WHEN GLASS FLEW. I'M THANKFUL I WAS THE ONLY ONE IN THE CAR AT THE TIME, BUT MY CHILD'S CAR SEAT IS FULL OF GLASS REMAINS. I WASN'T HURT - ONLY A FEW CUTS FROM GLASS THAT WAS IN MY JACKET POCKET AND IN MY CLOTHES. I AM STILL AT A LOSS AS TO WHAT HAPPENED, HOW AND WHY - UNKNOWN. AND SO FAR THE DEALERSHIP HAS NOT COMMUNICATED ANYTHING TO ME, BUT I HOPE THEY MAKE IT RIGHT.
THE SUV 2016 COME EQUIPPED WITH CONTINENTAL 235/55 R19 TIERS, THE SUV HAS ONLY 3400 MILES ON IT SINCE PURCHASE, I LOST TWO TIERS ON A BLOW OUT AT LOW SPEED 35 TO 40 MPH, SIDE WALLS FAILED, (IT WAS ON A STREET) I VISUALLY INSPECTED THE TIRES MYSELF AND AGREED WITH THE TIRE DISTRIBUTOR.
WHILE THE VEHICLE WAS PARKED,WHEN SHIFTING INTO REVERSE, THE TRANSMISSION WENT INTO DRIVE. IT WOULD NOT GO INTO REVERSE. THE ONLY WAY TO RESET IT WAS TO TURN OFF ENGINE AND RESTART THE ENGINE.
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH IN THE SNOW, THE CONTACT ACTIVATED THE FRONT WINDSHIELD WIPERS. SNOW BEGAN TO ACCUMULATE AT THE BASE OF THE WINDSHIELD WIPERS, WHICH PREVENTED THE WINDSHIELD WIPERS FROM GOING DOWN. AS A RESULT, THE WIPERS BECAME INOPERABLE. THE FAILURE RECURRED THREE TIMES. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPERS WERE FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
THE PANORAMIC SUNROOF SPONTANEOUSLY SHATTERED WHILE DRIVING AT NIGHT ON THE HIGHWAY AT ABOUT 70MPH - THE SOUND WAS LIKE A GUNSHOT INSIDE THE CAR - THIS IS A SANTA FE SPORT 2016 MODEL THAT I BOUGHT ON JULY 5 2015
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. THE CONTACT STATED THAT WATER LEAKED THROUGH THE WINDSHIELD ONTO THE DASHBOARD OF THE VEHICLE. IN ADDITION, IN COLD TEMPERATURES, ICE ACCUMULATED INSIDE THE WINDSHIELD. ON HOT AND HUMID DAYS, CONDENSATION WAS VISIBLE INSIDE THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.....UPDATED 02/10/16 *BF ...VIDEO AVAILABLE *CN
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE SUN ROOF EXPLODED. THE CONTACT HAD TWO MINORS SEATED IN THE REAR AND GLASS PARTICLES FELL ON THEM; HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT ALL THE SCREWS IN THE REAR PASSENGER SIDE SEAT NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17.
VEHICLE'S STEERING REQUIRES CONSTANT CORRECTION. VEHICLE WILL NOT TRACK STRAIGHT. VERY DIFFICULT TO KEEP VEHICLE IN A LANE, SOMETIMES ALMOST IMPOSSIBLE. NOT A PROBLEM FOR IN-TOWN DRIVING, BUT A MAJOR PROBLEM ON HIGHWAYS. PROBLEM GETS EXPONENTIALLY WORSE AS SPEEDS INCREASE, ESPECIALLY ON I-45 AND I-130 IN CENTRAL TEXAS WHERE SPEEDS ARE 80+. WINDY CONDITIONS MAGNIFY THE PROBLEM. VEHICLE IS ESSENTIALLY WEAVING DOWN THE ROAD. VERY DANGEROUS SINCE VEHICLE IS ALWAYS HEADING TOWARD CENTERLINE OR SHOULDER. THERE IS SOMETHING SERIOUSLY WRONG WITH THE DESIGN OF THE STEERING ON THIS VEHICLE.
I BOUGHT A 2016 SANTA FE SPORT AT CARMAX 8000 MILES AND WHEN I FILLED THE TANK THE FIRST TIME I COULD ONLY FILL ABOUT 13 GAL, I DROVE IN TOWN ABOUT 280 MILES. FILLED NOW A FEW TIMES AND ONLY CAN FILL ABOUT 13 GAL EACH TIME. IT SHOWS AS FULL, HOWEVER THE TANK IS A 17 GAL TANK. ALSO WHEN FILL THE GAUGE SHOWS I SHOULD GET ABOUT 380 MILES BUT I ONLY GET ABOUT 280. I HAVE SEEN ON OTHER FORUMS THIS SEEMS TO BE A PROBLEM WITH EVEN 2015 VEHICLES AS WELL.
Data synced from NHTSA on May 4, 2026