NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Santa Fe. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I had been driving my 2017 Santa Fe SE (6cyl, 3.3L engine) for approximately three hours when the battery, oil, and engine lights all lit up and the engine shut down immediately. I'd had no prior warning of an issue and lost power/control of the vehicle in less than a minute. My vehicle was towed to my mechanic who determined a complete engine failure. Tranfer of vehicle to Hyundai dealership for evaluation for work under warranty confirmed the engine failure.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled while making ticking sounds. The engine overheats message was displayed, and several unknown warning lights were illuminated. The contact parked the vehicle in a parking space, where it remained. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that an independent mechanic had previously replaced the battery and performed an oil change for the recurring failure, and the vehicle had not been driven for 5-months. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 130,099.
Vehicle was being driven and there was sudden loss of power. While vehicle limped to side of road, check engine light turned on. Noticed oil leaking from beneath. Vehicle was towed to Hyundai dealer and they confirmed a new engine is needed but will not replace because mileage is 5,000 miles passed the 60,000 mile warranty for 2nd hand purchasers. Being quoted $14,000 to replace engine.
I was driving the car and then all of a sudden I was getting a lot vibrations. It was very hard to control the car. I pulled over and had it tow to the dealer I bought it from, Herb Chambers Honda of Westborough, Massachusetts. They told me it was the fuel injection system. I had replaced, and then the same thing happened again, they sent me to Herb Chambers Hyundai of Auburn. They told me it is the engine. They refused to replace it.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact had to add an additional 4-quarts of oil each week. There were no warning lights illuminated. There was no indication of an oil leak. The vehicle was taken to an independent mechanic who confirmed that the oil level was low. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
The vehicle lost power and started making a knocking noise from the engine. The vehicle would not accelerate at all, then quickly increase in RPMs and throttle forward. The knocking sound increased in intensity and volume. The RPM's continued to jump as did the power and acceleration. No check engine lights ever showed. After about a year of owning the vehicle we noticed it was burning through oil at an alarming rate. At a Hyundai dealership we were told that it was normal for that engine to require oil top offs between oil changes. We had it looked at by a local mechanic and was told it is total engine failure due to an internal component and will require a new engine.
Car had engine major repair back in April at the Hyundai dealership. Now it threw a rod bearing and I'm being told it needs a new engine. I'm being told that what is wrong with my vehicle was the same problem that has a recall on the same model and year, just different engine size but there's no recall. Can we follow recall procedure number 168 please.
We purchased a 2017 Hyundai Santa Fe SE ULTIMATE from Hampton Hyundai in December of 2019. The vehicle has the V6 3.3 Liter Lambda II motor. At the time of purchase it had 44,969 miles on it and we paid roughly $27,000 for the vehicle and associated service package. We routinely had the vehicle serviced according to the recommended service schedule. In early 2022 we realized that the engine began burning oil at an alarming rate. We were adding roughly 1.5 quarts every 1,000 miles to maintain a safe level. This was done at a certified mechanic. After inquiring with Hampton Hyundai we were informed that this is considered normal operation and to be expected. Based on that information, we proceeded to routinely check oil levels and maintain them accordingly. On December 23rd, 2022, with roughly 81,000 miles on the vehicle, we experienced a knocking noise coming from the engine. I immediately pulled the vehicle to the side of the road to investigate the possible cause. I checked the oil and inspected the engine for anything that seemed to be out of place. There was nothing that seemed uncommon to the layman eye, with this, we immediately returned home with the vehicle. From here we had it towed to Certified Automotive Repairs and Service (C.A.R.S) and then to Hampton Hyundai. Both locations told us we needed a full engine replacement. We have requested assistance from Hampton Hyundai and Hyundai Motor America to assist with the cost of replacement and have been denied. The quote for a new motor and labor to install is nearly $20,000 and we were told that the cost is so high because Hyundai does not make the motor anymore and each individual part would need to be ordered and assembled. Our vehicle is currently at Hampton Hyundai and we are planning on having it towed back to our home.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle made an abnormal sound. There was no warning light illuminated. An unknown dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,500.
***(NW Indiana)*** 2017 Hyundai Santa Fe Ultimate FWD 3.3L - 64,000mi. Driven to and from work and around town. Purchased used with 31,000mi in July 2020 from Knauz Hyundai. On the afternoon of December 22nd, 2022 I went to accelerate from 35 mph at which point I heard "tick-tick-tick-tick-tick". I had never heard that sound before. I tried the accelerator again and the same "ticking" sound was there. It became progressively louder on the 15 minute ride home but only while accelerating. During this whole episode not once did any warning light come on. I got home and popped the hood to listen to it(I did video record the sound) and to check the oil. The oil was a bit low but I topped it off and then put a code reader on the vehicle. The only thing that came back was a low voltage on the battery. The next morning I started it up and the noise was even louder. After a few minutes the sound subsided a bit, albeit still loud. I was able to drive it to work so that our mechanics could hear it and all three said it sounded like a bearing went bad and that the engine might be a loss. I spoke to another friend that is a mechanic that hosts a local radio show and he said that he had a show recently about how he is seeing A LOT of Hyundai's coming in with the exact same problem. He told me about a recall from 9/19/2017 with the #17V578000. While I am not certain that this pertains to my vehicle, everyone that has read the recall says that can absolutely be the issue. I have tried calling Hyundai Consumer Affairs but sit on hold forever only to be finally disconnected from the call. I am taking it in to Hyundai on January 6th, 2023 for the ABS recall and they said they would charge me $199 to look at this issue. After reading through all of the complaints regarding this problem Hyundai needs to make it right for their "valued" customers.
Car seems to stall on slow turns, then after 2 seconds its back to normal. Dangerous when turning to avoid oncoming traffic. This vehicle belongs to my granddaughter (Britney N. Smith) I'm driving it as it's too dangerous for her. Dealerships have no solution for this problem!
On the incident date listed, we were driving in Denison, Texas, going southbound on US Hwy 75. Traveling at 70mph, the vehicle started to have a loss of power and the vehicle started to shake, as if we were traveling on uneven pavement. Thankfully, we were able to pull to the side of the road to avoid being struck by traffic following behind us. Approximately 7 miles ahead, road construction is being performed, and there is no shoulder. If this incident would have happened in this area, we would certainly have been killed, because there was no place to move the vehicle. After having the vehicle towed to the dealership, the engine no longer had fire in the first and third cylinders. This was due to no oil in the engine. An oil change had been performed on the car on 11/19/2022, at 115,323 miles. So we had traveled 1205 miles since the oil change. When the oil was checked, no oil showed on the dipstick and there were only 2 quarts of oil in the reservoir. 5 quarts of oil had to be put into the engine to attempt to start the vehicle. After doing research on an issue we did not know existed prior to purchase, Hyundai has shown to have an unusual instance of burning oil in their engines. Leaking is not a sign of trouble, or we would have seen this and had it addressed. We are outside of the warranty by 16k miles and the dealership is unwilling to work with us. We believe this should be brought to the NHTSA's attention, to prevent a potentially deadly incident from happening in the near future.
Car began to smoke from engine compartment. Stopped car in a driving lane on interstate 78 where construction barriers had closed both shoulders. Car then burst into flames. Car was a total loss before fire trucks were able to arrive. Just prior to the fire the Warning light for the abs system malfunction appeared on the dashboard.
My Ex and I purchased a 2017 Hyundai Santa Fe Limited Ultimate 3.3L engine. We always took the vehicle to the dealership for any and all services. We paid off our loan on the vehicle mid 2022. In December of 2022, the vehicle died. No warning lights or signs of damage. Beginning of 2023 I had the vehicle towed to the dealership. I was told that the engine needed replaced. After researching, I discovered 420 of the same vehicle had been under RECALL campaign 168. I believe wholeheartedly that my VIN was missed during this recall, as the engine in my vehicle died for the exact same reason as the other 420 vehicles. This is a recall! I’ve been in contact with Hyundai and told that because the vehicle is no longer under “warranty”, it will not be covered. However, Federal Law says that any vehicle with a recall is covered for 15 years after the first purchase of the vehicle. I did approve repairs because when you pay off a vehicle, you hope that the corporate office of Hyundai will honor the contract of following through with recalls. I’m in the process of getting disability. Im having surgery on my Back Nov. 2nd. I’ve been diagnosed with an autoimmune disorder this year and have many follow up appts and physical therapy that I have not been able to make the appts due to not having a vehicle. In April, my ex was going through some mental health issues and kicked me out. I’ve been staying at a family members Airbnb but it’s 1 hour away from all of my doctors. I feel that Hyundai is not honoring the Recall because they missed my VIN during their initial inspections of the defective parts. Many other complaints of Engine issues have been posted on the NTSB website along with my own. A Hyundai rep that I spoke to today suggested I contact the BBB in hopes there is something you could help me with. I feel this is a huge disruption in my life as I should be focusing on my health, however I have no means of transportation, even after paying off the car. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My wife was driving our kids to school and got onto the highway when the vehicle lost power. There were no warning lights before the engine failure. The engine stopped running and she was just able to coast off of the highway. The check engine light came on as well as the high temperature and other warning lights. My wife turned the car off and let it sit for a couple of minutes while she called for help. When she started the car again there was no check engine light or other warning lights. She drove the kids to school but noticed the car was lacking power. I met her at the kids school and plugged in my OBDII reader and no issues were logged on the ECU. I drove the car to the dealership and the car had very little power. The dealership looked at the vehicle and a couple of days later they told us that we needed a new engine because ours was knocking due to failed crankshaft bearings. The block, pistons, and heads were replaced by Hyundai under warranty and not available for inspection. The dealer said that they had over 20 cars at their dealership with failed engines. It took the dealer 7 months to replace the motor under warranty due to the high volume of failed engines and difficulty finding a replacement engine. Hyundai settled a lawsuit on their Theta-2 engine (4cy) however ours is a Lamda-2 engine (6cy). The vehicle never showed a low oil warning, engine knock warning, or check engine light prior to failure. We recently sold the vehicle and saw the dealership didn't report the engine replacement on the carfax (image with short block replacement). They only listed the block replacement and didn't disclose the engine replacement. I provided example from a similar vehicle on autotrader with a carfax showing similar vehicle that I believe had an engine failure without full disclosure. Hyundai has vehicles on the road that have faulty engines that don't give warnings before failure. Hyundai dealers are not reporting the engine replacements fully to avoid a recall.
We were traveling down the road 12/08/22 and a clanging noise started. we were only a few miles from the Hyundai place in Orlando so we drove there. They put us in a rental and said most likely it threw a rod and would need the Engine replaced. It had about 95500 miles on it. Universal Hyundai called and said Hyuandi would replace the engine as goodwill with a rebuilt engine and It will cost me 1300.00. after 65 days in the shop they said I can pick it up. Drove it 11 miles and it broke down again. got it towed back to Universal Hyundai. They said it was the start and alternator and it will cost me 2000.00. My car is 4.5 hours away from where I live. The month before I had to have both sensor assy- oxygen replaced, they changed me for that also. In February of 2022 the Catiliyst Convertor was replaced, which was covered under warranty. I maintained my oil changes.
Changed the oil in my 2017 Hyundai Sante Fe Sport in Dec of 2022. Two months later my check engine light came on. I took it in for service and found out I was completely out of oil. Three months later I ran into the same issue and received another oil change. I contacted Hyundai who told me there was nothing they can do and no explanation for the burning of oil. Please note that I work from home so vehicle usage was and has not been a concern. 6 weeks after my second oil change in five months, my oil was once again below the L level almost non-visible. Went back to Hyundai and was told once more that there was nothing they can do and to potentially consider getting a new vehicle. They wanted me to pay out of pocket for a fuel consumption test that I’ve technically been running myself already for the last 6 months. Three oil changes and a top off. There is clearly an issue and I am fearful for my safety and others while driving my vehicle on the highways and streets. As we are transitioning back to the office in a couple of weeks I am in need of reliable transportation.
Vehicle was purchased used for my teenage daughter's first vehicle and the vehicle was purchased from a reputable used car dealership with the vehicle having a very good Carfax vehicle history report and appeared to be mechanically sound. After two months of normal use and no mechanical warnings ever appearing, my teenage daughter was driving on the highway at night when the vehicle engine suddenly stopped with vehicle losing all power and being disabled on the highway in a hazardous location that could have caused a serious vehicle accident with my daughter being seriously injured or killed by passing highway motorists due to the sudden engine malfunction. The vehicle was towed to a Hyundai dealership for inspection, and I was advised that the crankshaft was immobilized, and that the vehicle will need a new engine. With no warning lights ever being displayed or any other signs of self-evident mechanical problems, I suspect that this particular model vehicle has a serious engine defect that needs to be investigated to prevent a loss of engine power vehicular accident that could result severe property damage and serious bodily injury to the vehicle operator, passengers, and other motorists. The vehicle is still disabled at a Hyundia dealership and available for inspection.
*The crankshaft failed while driving causing the car to stop in traffic. This part is available for inspection but it still is in the car. * As stated this caused the car to shut down on the roadway during heavy traffic. * The dealer confirmed that the crankshaft did fail. * Only the dealer inspected the car. * There were no warning signs, light or massages from the car prior to the failure.
At approximately 94,000 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle, with no check engine lights or other diagnostic codes or warnings at the time of the incident. Oil changes had been regularly performed with synthetic oil and was within recommended intervals.
Vehicle: 2017 Hyundai Sante Fe Sport - While driving down the highway, the day before Thanksgiving, 11/23/22, the Sante Fe began to knock and immediately began to decelerate leaving my youngest sister stranded on a dark backroad in NC in the middle of the night! She pulled over into a local church that was thankfully in the area and had to wait alone for a while. This is extremely dangerous as the road she was on was a winding road, 55 mph speed limit, steep shoulders, and the vehicle gave her no warning prior that something was wrong. After getting the car towed to a repairman we got the news that the engine has failed and that the engine rebuild alone is $10,000 (low estimate). This is not the Hyundai that I know and something must be done to rectify this.
Vehicle spontaneously caught on fire in the engine compartment while driving in a parking lot. Within 30 minutes, the vehicle was incinerated down to the frame. Prior to this incident, a warning had flashed on the message center that the adaptive cruise control system was being disabled. It is pending insurance inspection and we are trying to contract Hyundai. The police report is not available yet, but is with the Faribault, MN, Police Department and is #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Failure of Oil Pressure Switch Assembly resulting in oil leak. Not covered by warranty. Dealer repair resulted in cost of $544.94 to owner. Vehicle mileage: 63591 miles. Appears as wide spread problem with this engine type from Hyundai/Kia.
Is burning the engine oil, is bthe 2nd time I got engine oil light On in less than 1 month with this SUV. I brought in Enterprise Car Sales in Oct 2022 and they send me to a Hyundai's dealership to get some service but they said is normal in the car. Hoy is possible, mostly a brand new SUV is burning oil and i have to fill up every week with oil? So I am spending more money than I was expecting in a brand new car.
With no warning lights, no unusual sounds coming from engine (knocking, or otherwise) - complete engine shutoff. Driving on highway at 55-60mph during acceleration. I was able to coast to the side. Unable to restart engine for about 30 minutes. Engine able to restart, then shutoff again a few minutes later at 45mph. There have been reports of unusually high motor oil consumption with the Theta 2 engine. There are no leaks, smells, smoke (from engine or exhaust) however, I must continuously add motor oil and check levels about every 100 miles. Oil level will reduce from max line to almost empty very quickly, maybe 1-3 weeks after refilling. All service maintenance is timely and done at authorized shops (Goodyear and Hyundai dealership). Dealership will perform oil consumption test to determine if eligible for powertrain warranty. Further research shows Hyundai denied many claims related to this issue.
On November 14, 2022 at approximately 0800 while traveling 495N in Massachusetts from Cape Cod my 2017 Hyundai Santa Fe with 109,000 miles experienced catastrophic engine failure. I was maintaining a speed of approximately 70 MPH when without waring the 3.3L V6 engine stalled and made loud clunking noises while smoke filled up the cabin of the vehicle causing me to cough and choke, my visibility was also diminished. I was fortunate enough to pull the vehicle to the right side of the highway and did cut someone off because I panicked and could not see almost causing a serious crash. The vehicle was then towed to a Hyundai dealership in Raynham, MA. The service advisors tried helping me with getting a new engine replacement from Hyundai Corporate, Corporate would not honor their demands and now I'm without a vehicle for myself to get to and from work and for my family so they can attend school, doctors appointments and social events.
The car stop running in the middle of the highway. Was taken to the dealership and they sled us to pay close to 700 for an inspection. Since then I have been part of numerous groups that report similar issues with certain types of engines.
On 11-12-22 my Sante Fe stuttered and came to a stop on a busy highway. On inspection we found there was no oil in the engine, there was no crack in the oil pan and otherwise no way for the oil to leak out. We did all the maintenance on schedule according the Hyundai's recommendations. My two young kids, my husband and I were stranded on the side of the highway for hours until we could get the car towed to the nearest dealership. Clearly, an engine seizing on the highway is very scary and unsafe. Hyundai is aware of the excessive oil consumption and did not inform consumers, putting lives at risk. The car is sitting dead in a dealership and in the mean time has been vandalized, the steering column was busted and the lift gate was disabled. The vehicle has been inspected by the dealership and an insurance rep is scheduled to inspect it for the damage from the break-in. Insurance has already said the engine is our problem because it wasn't caused by an accident but by manufacturer defect. There was no warning that the engine was consuming excessive oil, it just seized. Hyundai is requesting a tear down of the engine so they can determine if the engine will be covered. I fear they will find a way to not cover a new engine, when it was clearly a manufacturing defect. My families lives were at risk because of Hyundai's disregard for their customers.
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed and started losing power. It is available at the dealership it was towed to. How was your safety or the safety of others put at risk? I was driving with my family and had just accelerated onto the highway onramp when the engine started rattling and started losing power. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer has confirmed the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealer technician has looked over the engine to determine the issue and claimed the engine's rod bearing(s) had failed and that they did not see signs of maintenance neglect to have caused it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At the time, no, there weren't any warning lamps until when the engine problem actually happened and the check engine light came on. There had been a couple check engine lights over the past 2 years where the car went into limp mode temporarily. The first one a dealer couldn't reproduce as the engine light had cleared itself. The second time they replaced a sensor which may have been causing it.
The engine suffered a bent valve resulting in engine failure and faulty motor. This problem was verified by the mechanic upon the car breaking down at a red light. The car started idling very rough and the engine light flashed. This was out of the blue and we had been getting regular service since purchasing the car less than a year ago. It only has 80000 miles. This was a safety risk considering that the car was regularly serviced and broke down at a red light putting us at risk of an accident with no warning. I am yet to get ahold of Hyundai but I will be attempting to get them to replace their faulty engine under good faith.
I was accelerating on the highway and my RMPS shot the whole way up over 7,000 then bottomed out. I lost speed so I pulled over. Another car pulled over to inform me my car was on fire. I turned the car off and the fire went out. The car was towed to Blaise Alexander (dealership) in Altoona, PA. The mechanic reported that a connector rod went through the oil pan, engine block, and brake starter. He kept repeating to me "I've never seen anything like this before". He reached out to Hyundai to ask if they would cover repairs (starting at $13,790). Hyundai said no. I believe this incident was more than mechanical, and is related to the open recall. I attempted twice to have my car repaired under the recall but the dealership "didn't have the part".
The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired, and the contact traded the vehicle. The contact stated that prior to the failure, the dealer previously performed an unknown repair after the engine was smoking, leaking oil, and making knocking sounds while driving. The manufacturer was made aware of the failure and offered the contact a gift card. The failure mileage was approximately 70,000. UPDATE 06/13/2023- Consumer is requesting reimbursement of $200 for the firestone evaluation, $1100 for repair cost, $600 for the rental, $50 for the tow, & $7000 for the loss in trade-in. (Consumer was given $11,000 deducting $7000 for the seized engine.) Copy of Hyundai claim form attached.
went in for a routine oil change on vehicle at bob king hyundai in Winston salem, NC. Left home a few days later and home is 4hrs away roughly. When i got back home my Oil pressure light came on so i parked and checked the situation. There was no oil on my dipstick at all. Called dealer and asked why i'm empty if they just put oil in vehicle and they said they put in the right amount but my suv was saying another story. I literally had to fight with them to get a oil consumption test done free of charge for them to tell me what i already knew it was consuming or leaking, however they failed to tell me where it was going. Didn't want to honor the warranty that i bought into after i brought up the issues before it ran out and they denied my claim. i'm losing 1.5 - 2 qtrs. a week this is unacceptable by the manufacture to put bad equipment in or mess up a service and not take responsibility for their own actions! I had a trash bag full of empty oil jugs and i have had to make multiple trips to get my oil changed in that first week of not knowing why my motor was going through oil. My pressure light comes on during crank up to start and then goes away after i reach i certain speed on the rd and will come back off on on during rides. I also field multiple cases with BBB.
The engine failed and is available for inspection upon request. The failure caused the vehicle to stall dangerously on the interstate and almost crashed. The problem was due to engine bearing (as diagnosed by third party repair shop) and matches a safety recall (17V578000) for Hyundai 2017 Santa Fes. The VIN, however, does not fall under this safety recall. But it should and I wish to dispute. The vehicle now is at the Courtesy Hyundai of Tampa. No warning messages appeared before stalling to my knowledge. This happened 4-5 weeks ago and has been in the shop since. There was a delay in reporting a safety problem because I tried working with the manufacturer directly. There was miscommunication and they submitted a case on my behalf to check the car for warranty but not to investigate the safety recall. Repair invoices yet to be provided. Courtesy Hyundai of Tampa should have more information: 813-356-7576
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO HIGH OIL LOSS AND ENGINE FAILURE.
Car engine failed at highway speeds in the middle of the road nearly causing an accident. Brought to hyundia dealeship who is refusing to pay for rental costs while engine is being replaced. Car only has 50,000 miles on it.
Was driving vehicle on highway at 70 MPH. No warning lights came on, vehicle began to decelerate with no warning. Vehicle has been maintained regularly, and was current, and full of oil at time of incident. Once noticed the vehicle was decelerating, with danger of surrounding traffic, I moved toward the shoulder to reach a somewhat safe place to come to a stop. Vehicle would not turn over after we came to a stop. There is a recall which other documentation from users online describe a similar occurrence. Hyundai dismissed the connection and currently is making it difficult to deal with issue.
At ~114k miles, the engine failed without warning. While driving on the freeway in overdrive, at ~65 mph, the vehicle struggled to down shift or accelerate further. I exited the freeway in <quarter mile and pulled into a parking lot, putting the car in park. The oil light, check engine light, and oil pressure lights came on simultaneously, and the car shut off. A local mechanic diagnosed the issue as a thrown rod. No check engine light, oil pressure, or oil change light alerted me of an issue. All scheduled, routine oil changes were performed through the life of the vehicle.
While driving car engine slowed down/lost power engine light came on, pulled over and it shutdown,. It would even try to start back up. Next day it started and made rattling noise from the engine. Towed vehicle to dealer, dealer said had a bad rod bearing and needed a new engine. Dealer and /or Hyundai would not repair this when we just paid to fix a similar issue (see below) Seems a lot of the 3.3L engines have these issues. We had a similar problem less than a year earlier, car slowed down while on interstate and would only go 35 mph. Engine would rev up but not go faster. (Danger for us and other drivers). Message came up said to take to dealer. Took to dealer said timing slipped need timing chain guides and cams' etc. $4,000 in repair. This seamed similar (Slow down etc.) to what happened this time. Seems a lot of the 3.3L engines have these issues and the dealer and Hyundai want to ignore the safety and quality issues with this engine.
I was 3k miles out from an oil change and had no oil in the well. Took it to dealership and was told to come back in 1k. Went back in 1k was told everything was fine , no need to come back. 2k miles later , tamper seals in place oil light flashed and I went straight to dealership. Again, no oil in the well, seals in place. They changed the oil and told me I have to keep coming back every 1k miles for 4k more miles! There is no evidence of a leak. The engine is obviously burning oil and is unsafe at this rate.
THE ENGINE AT 65,000 MILE CONSUME OIL THAT LEADS TO ENGINE FAILIER I REPORT IT TO HYUNDAI USA AMERICA THEY GIVE ME A CASE NUMBER GOT BACK TO ME AND TOLD ME THAT IT WAS A NORMAL ISSUE I TOOK THE CAR TO THE NEW ROCHELLE HYUNDAY NEW YORK THAT DEALER DID 3 TEST EVERY TEST AT 1000 MILE THE CAR CONSUME 2 QUARTS OF OIL THE DEALER REPORT IT TO HYUNDAI DENIED TO REMEDY THE ISSUE NOW THE CAR AT 90,000 THE CAR CONSUME 3 QUART HYUNDAI HAVE REPLACE THE ENGINE TO OTHER HYUNDAI CONSUMERS THEY DO NOT WANT TO REPLACE THE ENGINE I NEED HELP ON THIS PROBLEM
2017 Hyundai Santa Fe rod bearing failure occurred 10/09/22 without warning (no indicator lamp, messages or symptoms). The vehicle is currently at Keyes Hyundai in Van Nuys CA, Hyundai is refusing to cover the repair as the vehicle is over 100k miles. If the engine rod had blown while we were on the freeway this would have likely been fatal. Problem confirmed by Hyundai 11/3/22, the vehicle is available for inspection by NHTSA. Hyundai has a lengthy history of engine problems and my vehicle ought to be covered under this condition. I still owe over $4k on the vehicle and only owned it 5 years. Hyundai Corporate Care representative offered and then retracted coverage, we transported the vehicle with the assumption of coverage. Transcripts of her voicemails are attached. Please help.
Cvvt timing malfunction causing over advanced bank 1 shaft to blow
This engine has burned oil since 90,000 miles. Burning about a quart every 500 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving the vehicle, there was a rod knock coming at 1,500 RPM. The contact stated occasionally the vehicle would stall right after being started. The vehicle was taken to an independent mechanic who diagnosed that the engine bearing was faulty, and the engine needed to be replaced. The vehicle was towed to the local dealer who confirmed the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.
Driving on the highway the engine started to knock, the oil and/or engine light did not come on. Then the vehicle was undrivable. The mechanic stated the engine popped and that this occurs with Hyundai's and Kia's.
Vehicle started flashing oil light during turns or bumps. The vehicle was not at mileage for oil change, but brought it in anyway. Turned out the oil was being burned at an access rate which was luckily caught before there was no oil in the vehicle. Vehicle is regularly maintained with documentation to prove. Followed protocols through hyundai by performing an oil consumption test and a combustion engine clean out. Hyundai service coordinator said my engine needs to be replaced but hyundai corporate declined the coverage. Even though many of these vehicles are having this exact same problem. He acknowledged this is a problem with their vehicles and stated they see at least 4 of these a day in their service shop. They told me that I did nothing wrong; that their engines are defective. The only thing he could do is help me price out a new engine. My Santa Fe sport was seen for this problem starting at 70,357miles. Previous oil change was at 66869.
My 2017 Santa Fe's engine seized in 2019 at about 46K miles while I was going up a large hill. The entire vehicle began shaking, the oil light came on and then the vehicle lost power in bumper to bumper traffic. Fortunately a large truck behind me moved to act and nudged me up the rest of the hill with his truck so I could pull over safely. Hyundai replaced that engine after a few months and then replaced the turbo because they noticed that was failing even after engine replacement. This was prior to the class action lawsuits. My vehicle is now at about 64K miles with less than 15 on the new engine and turbo. In Fall of 2022, I got an oil change, took a quick short road trip later that day and on the way back with my family, the engine oil light came on. We pulled over and saw that the oil had mostly leaked out so we found a good Samaritan who helped get us oil to top it off so we could get home safely. I took it back to the oil change location the next day, thinking they had made a mistake and they advised the leak was due to my turbo failing. They took several pictures of the source of the leak and told me to get it to the dealer ASAP to prevent further leak, risk of fire or engine seizure. I towed the vehicle in.Hyundai advised it would be 6 weeks before they take a look at my vehicle. In addition, they offered no recourse or alternative transport while waiting for a determination despite the extended warranties that apply to my situation. They sent me a form to allow them to start the repair with no estimate attached and with a total waiver of my rights to join a class action suit but they haven't even looked at the vehicle. Not only am I worried about my safety, with a second engine failure, I am also worried they are sneaking in clauses to strip consumers of their rights.
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO ANTI LOCK BRAKE SYSTEM SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE. *JS
Engine is experiencing oil consumption issues. Nearing the end of first 1,000 mile oil consumption test.