There are 5 stored owner reports matching the air bags & restraints leading-label group for the 2021 Hyundai Santa Fe in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 5 of 5 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the controls on the steering wheel became inoperable. In addition, the air bag warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with clock spring failure. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the Department of Motor Vehicles declined the registration renewal due to the failure. The manufacturer was made aware of the failure, and several cases were filed. In addition, the contact was informed that the repair was not covered under the recall nor special program. The failure mileage was approximately 60,000.
The seat belt is incredibly slow to retract. Most times I need to help it along. I've tried pulling it out to check for kinks (none there) and tried cleaning it but it still won't retract
The driver side seat belt crosses at my neck. I have adjusted it as much as it will adjust and it still cuts into my neck. I am very concerned that if I am in an accident it will choke me or even decapitate me. In addition it is very uncomfortable but I am mostly concerned about the safety issue. I have not brought the issue to the dealer and I am unaware of any actual instances of injury happening. I assume you have access to that information.
The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving at various speeds with an occupant in the passenger’s side front seat, the air bag light off message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. After driving the vehicle, the air bag off light message was displayed. The vehicle was taken back to the local dealer, where it was diagnosed that an unknown module needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact to remove the cushion. The vehicle was taken to another local dealer, Coconut Creek Hyundai. Coconut Creek Hyundai Service informed the contact that the system failed to recognize the occupant due to a cushion in the seat. The dealer informed the contact to replace the cushion with another cushion. The manufacturer was contacted, and opened a case, but no assistance was provided. The failure mileage was approximately 16,000.
Emergency braking comes on with no vehicles in front for 1/4 mile. Passenger front seat belt is no working properly. Caution Collision comes on sporadically. Clock does not show correct time. Stop-Start System works sporadically. A/C fan blows out defrost sometimes. Remote start does not always work or shuts off too soon. Case Manager does not return calls. Changed Case Manager but NO BETTER. Hyundai DOES NOT CARE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.