NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Hyundai Sonata. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
AFTER START CAR, POWER STEERING WARNING LIGHTS ON. DID NOT REALIZED UNTIL BACKING UP FROM PARKING LOT. STEERING LOST POWER AND VERY HARD TO MANAGE. AFTER 1-2 MIN OF TRY TO PARK AGAIN MANUALLY, STEERING BACK TO NORMAL. IT HAPPENS 2 TIMES WITHIN 3 WEEKS. *TR
MY CAR WON'T TURN ON WHEN I TURN THE IGNITION KEY. IT STAYS SILENT NO CLICK OR ANYTHING INDICATING ITS TRYING TO TURN ON. THE VEHICLE IS ALWAYS STATIONARY WHEN THIS HAPPENS. IT RANDOMLY DOES THIS AND RARELY IT TURNS ON WHEN I TURN THE IGNITION.
WHEN STARTING CAR, IT STARTS SHAKING REAL HARD THEN CUTS OFF. IT DOESN'T AT TIMES. *TR
WHILE DRIVING MY VEHICLE, THE STEERING WHEEL WILL LOCK UP AND TUG THE VEHICLE TO THE SIDE, THE WHEEL WILL SHOVE AGGRESSIVELY BACK IN THE OPPOSITE DIRECTION. THIS IS ALSO HAPPENING WHEN I FIRST TURN MY VEHICLE ON THE WHEEL LOCKS AND WARNING LIGHTS FOR MY STEERING WILL COME ON. THE VEHICLE IS VERY UNSAFE TO DRIVE DUE TO NOT KNOWING WHEN THIS WILL HAPPEN. IT HAS HAPPENED AROUND 5-6 TIMES IN THE LAST WEEK.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
AFTER A TIRE CHANGE THE HAZARD LIGHT AND TIRE LIGHT CAME ON. I WAS ADVISED TO TAKE IT TO THE SHOP AND SEE IF THE SENSOR NEEDS TO BE RESET. I TOOK IT IN A SHOP AND THE TIRE LIGHT WENT AWAY BUT THE HAZARD LIGHT REMAINED. AFTER ABOUT A WEEK WITH THE HAZARD LIGHT ON, I WAS DRIVING IN THE MORNING AROUND 7:30AM THE CAR STARTED TO BRAKE ITSELF WHILE DRIVING ABOUT 30MPH ON AN AUSTIN TOWN STREET. I PULLED OVER DUE TO RISK OF GETTING REAR ENDED. I WAS ABLE TO DRIVE ABOUT 10 FEET BEFORE IT DID IT AGAIN AND I PARKED. THE "CHECK HYBRID ENGINE" LIGHT THEN CAME ON. I SAT FOR ABOUT 20 MIN AND TRIED TO TURN IT ON AND THE "CHECK HYBRID BATTERY LIGHT CAME ON AGAIN AND THIS TIME THE CAR WOULDNT TURN ON. I CALLED A TOW TRUCK AND HAD THEM TOW IT TO HAPPY HYBRID IN AUSTIN TX AND WAS ADVISED IT MAY BE MY HYBRID BATTERY GENERATOR AS MY HYBRID BATTERY WAS AT 5%. THEY COULD NOT FIX IT BUT IT SHOULD BE COVERED UNDER WARRANTY AND I HAD TO HAVE IT TOWED TO THE HYUNDAI DEALERSHIP IN SOUTH AUSTIN TX ON SOUTH IH-35. IT HAS BEEN THERE NOW FOR 2 WEEKS AND I AM WITHOUT A VEHICLE. THE DEALERSHIP STATED THIS MAY BE RELATED TO 2 RECALLS I HAVE ON MY VEHICLE BUT THEY ARE NOT SURE. I PURCHASED THIS CAR FEBRUARY 2018 AND IT IS NOW MARCH 2020. ONLY 2 YEARS.
MY 2017 SONATA HAS BEEN STALLING FOR NO REASON. SONE TIME WHILE MOVING AND SOMETIME WHILE STOPPED LIKE AT A LIGHT. I THINK THIS IS A BIG SAFETY MATTER! I HAVE NOT CALLED A DEALER I DON'T HAVE A LOT OF MONEY TO HAVE IT LOOKED AT I JUST LOST MY JOB DUE TO THIS COVID19 CRAP. NOT SURE WHAT TO DO. I JUST KNOW THAT IT IS NOT SAFE AND IT FRIGHTENS ME.
IN PARKING LOT MY STEERING SEIZED UP. THE POWER STEERING LIGHT AND TRACTION CONTROL LIGHTS CAME ON. THEN I SHUT CAR OFF AND RESTARTED IT. THEN POWER STEERING WAS BACK AND INDICATOR LIGHT WERE GONE SOME TIME I HAVE TO LEAVE MY CAR PARK LONG TO FIX IT AUTOMATICALLY. *TR
MY STEERING WHEEL HAS LOCKED WHILE DRIVING TWICE IN 2 MONTHS.
TRACTION CONTROL LIGHT COMES ON WHILE DRIVING IN OPTIMAL CONDITIONS. CAR ONLY HAS 30K MILES ON IT AND MOST RESEARCH POINTS TO CHEAP PLASTIC BRAKE LIGHT SWITCH FAILURE CAUSING TC SENSOR TO MALFUNCTION.
WHILE DRIVING ON TX 1604 HIGHWAY DOING 70 MPH MY SONATA JOLTED AND LOST ACCELERATION AND THE ENGINE LIGHT CAME ON. I ATTEMPTED TO ACCELERATE BY PUTTING MY FOOT ALL THE WAY DOWN ON THE GAS PEDDLE, BUT MY CAR DID NOT ACCELERATE. I HAD TO PUT MY EMERGENCY LIGHTS ON AND EXIT THE HIGHWAY TO AVOID BEING REAR ENDED BY OTHER VEHICLES THAT MAINTAINED SPEED. THIS SAME SCENARIO HAS OCCURRED ON 5 DIFFERENT OCCASSIONS. HYUNDAI DEALERSHIP(S) HAVE GIVEN MULTIPLE DIAGNOSIS AND CURRENTLY DOING OIL CONSUMPTION TESTS. TWO OF THREE OIL CONSUMPTION TESTS CONFIRM THAT AT 1,000 MILES MY VEHICLE USES 2 QUARTS OF OIL. I HAVE BEEN FORTUNATE TO EXIT THE HIGHWAY SAFELY AND NOT HAVE AN ACCIDENT. MY VEHICLE IS AT DEALER AGAIN AND WAITING TO HEAR FURTHER INFORMATION ON WHAT STEPS THE DEALER WILL TAKE TO FIX ISSUE AND SAFETY CONCERNS. I HAVE ALL DEALERSHIP DOCUMENTS AS EVIDENCE. THIS ISSUE HAS BEEN ONGOING SINCE SEPT 2019 AND IT IS NOW FEB 2020. I ALSO HAVE WRITTEN HYUNDAI CORPORATE AND RECEIVED A CLAIM #, BUT THEY STATED THEY COULD NOT HELP ME SINCE THE VEHICLE IS NOT WITH THEM TO CHECK AND THEY TRUST THEIR HIGHLY TRAINED MECHANICS TO RESOLVE MY ISSUES.
WHILE DRIVING THE 2017 HYUNDAI SONATA AT SPEEDS OF 60 PLUS MPH THE STEERING WHEEL LOCKS UP AND THE POWER STEERING LIGHT COMES ON ALONG WITH THE TRACTION CONTROL LIGHTS. THIS INCIDENT HAS EVEN CAUSED DAMAGE TO THE RIGHT FRONT CORNER OF MY HYUNDAI DUE TO LOSING STEERING CAUSING ME TO VEER IN TO THE GUARD RAILS.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT 5 MPH MAKING A TURN THE VEHICLE STALLED AND RESTARTED WITHOUT WARNING. THERE WAS AN ABNORMAL POPPING SOUND DETECTED. IN ADDITION, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE SPARK PLUGS FAILED AND THAT AN ENGINE FAULT WAS DETECTED. THE CONTACT CALLED SOUTHERN STATES HYUNDAI OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609 (919) 839-7481), AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 82,000. *DT*JB
STEERING BECOMES FREE WHEN DRIVING. *TR
ON 01/16/2020 AS I WAS LEAVING WORK PARKING LOT MY STEERING SEIZED UP. THE POWER STEERING LIGHT AND TRACTION CONTROL LIGHTS CAME ON. IT TOOK ABOUT 1 MINUTE TO GET STEERING WHEEL TO MOVE AT ALL, MANAGED TO GET BACK IN PARKING LOT (BARELY) AND SHUT CAR OFF AND RESTARTED IT. MY POWER STEERING WAS BACK AND INDICATOR LIGHT WERE GONE. I'M GOING TO DEALERSHIP TOMORROW. ( WILL UPDATE) HAD THIS HAPPENED AT A NORMAL SPEED FOR DIVING, IT WOULD HAVE BEEN VERY DANGEROUS! NOW, I AM AFRAID TO DRIVE MY ONLY CAR.
I HAVE A 2017 SONATA WITH 93000 MILES, THE PAINT ON THE ROOF, DIRECTLY ABOVE THE WINDSHIELD HAS STARTED TO PEEL OFF ALL THE WAY TO BARE METAL. AT FIRST IT WAS ABOUT ONE INCH CHIPS THAT WERE PEELING AWAY. RECENTLY AFTER A HARD RAIN A LARGE CHUNK OF PAINT CAME OFF. I HAVE SEEN OTHER SONATAS WITH THE SAME PROBLEM. ALL OF THE CARS THAT I'VE SEEN WITH THIS PROBLEM ARE WHITE IN COLOR.
THERE HAVE BEEN SEVERAL INSTANCES WHEN I HAVE BEEN DRIVING AND STEERING WOULD MAKE A CLICKING NOT AND THEN IT WOULD GET TIGHT AND THE STEERING LIGHT WOULD COME ALONG WITH SERIAL OTHER LIGHTS AND I WOULD HAVE TO TURN MY CAR OFF AND THEN TURN IT BACK. LUCKILY I WAS DRIVING AT A LOW SPEED. I HAVE TAKEN MY CARE TO THE HYUNDAI DEALERSHIP AND THEY WERE NOT ABLE REPAIR IT BECAUSE THEY COULD NOT REPEAT THE PROBLEM I WAS TOLD TAKE THE NEXT TIME IT OCCURRED. AS OF YESTERDAY 11/25/2020 MY STEERING MY CAR TO THE LEFT HAS BECOME EXTREMELY DIFFICULT.
ON NOVEMBER 23, 2019 I STARTED MY CAR AND PROCEEDED TO BACK OUT OF MY DRIVE WAY. MY POWER STEERING LOCKED, THE LIGHT CAME ON ALONG WITH MY TRACTION CONTROL LIGHT. I HAD TO FORCE MY STEERING WHEEL TO TURN MY CAR BACK INTO MY DRIVEWAY TO GET IT OFF THE ROADWAY. I TURNED MY CAR OFF, AND BACK ON AND LIGHTS DISAPPEARED AND I HAD CONTROL AGAIN. A FEW WEEKS LATER, DRIVING DOWN THE ROAD MY STEERING GOT TIGHT AND FOUGHT MY CAR TO GET IT HOME. I GOT IT TOWED TO THE DEALERSHIP. THEY TOLD ME THE WHOLE POWER STEERING COLUMN HAD TO BE REPLACED. THERE WAS ALSO A RECALL ON A CLICKING NOISE I HAD BEEN HEARING FOR A FEW MONTHS IN THE STEERING COLUMN. THEY REFUSED TO THINK IT WAS THERE PROBLEM. TODAY JANUARY 2, 2020 I WAS DRIVING ON A STRAIGHT ROAD, GOING 55 MILES PER HOUR. TRACTION CONTROL LIGHT CAME ON AND POWER STEERING. I LOST CONTROL OF STEERING MY CAR. I HAD JUST ENOUGH TIME TO GET MY CAR OFF THE ROAD TO AVOID GETTING HIT. I TURNED THE CAR OFF, AND THE LIGHTS SEIZED. THIS CAR IS VERY UNSAFE TO DRIVE AND HYUNDAI IS DOING NOTHING TO FIX THE PROBLEM OTHER THAN GIVING EXPENSIVE BILLS TO FIX. THE CAR IS NOT EVEN 3 YEARS OLD, THERE SHOULD NOT BE THIS MANY PROBLEMS ALREADY. ALSO PAINT IS RANDOMLY PEELING ON THE ROOF AND HOOD OF MY CAR.
SINCE APP. 50000 MILE MARK ENGINE HAS CONSUMED OIL AND ITS INCREASING AS MILEAGE GOES UP ITS GETTING WORSE, HAVING TO CHECK OIL PRIOR TO GOING ANYWHERE NOW, ONE TIME OIL LIGHT CAME ON HAD TO PUT 2 QUARTS IN AT AN AUTO ZONE STORE. HAVE CHECKED FOUND NO LEAKS AND HAVE HAD CAR ON HOIST ENGINE RUNNING WITH NO LEAKS SHOWING. VEHICLE HAS BEEN SERVICED FOR 2 RECALLS ON THE ENGINE STALLING AND RPM SLOWING MAKING CAR PRACTICALLY UNDRIVEABLE. I WAS TOLD TO DRIVE CAR INTO DEALERSHIP FOR RECALL USING SIDE ROADS AS RPM WOULD ONLY GO TO 2000. I THINK THAT ACTION MAY HAVE CAUSED THE PROBLEM I AM NOW HAVING.
TRUCK LATCH INITIALLY WOULD NOT OPEN WITH OUT THE KEY OR DASHBOARD OPTION NOW WILL NOT REMAIN CLOSE.
WHILE DRIVING THE VEHICLE ON A CITY STREET, I ATTEMPTED TO MAKE A RIGHT TURN AND EXPERIENCED GREAT DIFFICULTY IN TURNING THE STEERING WHEEL. I THEN STARTED A LEFT TURN AND EXPERIENCED THE SAME. I IMMEDIATELY DROVE THE VEHICLE HOME. I FEEL THAT IT WOULD BE VERY DANGEROUS TO CONTINUE DRIVING THIS VEHICLE. THIS SHOULD BE INVESTIGATED IMMEDIATELY!
AT INTERSTATE SPEEDS THE STEERING WHEEL STICKS AT THE CENTER POSITION. WHEN IT UNSTICKS THE VEHICLE WANDERS TO THE LEFT OR RIGHT SO YOU TEND TO WANDER BACK AND FORTH TO GO STRAIGHT.
MY TRUNK LATCH MECANISUM BROKE AND IT WAS TROUBLING TO THINK THAT MY PURSE OR LUGGAGE WAS IN IT OR I COULD NOT GET TO MY MEDS OR A SPARE TIRE IN THE EVENT IT WAS NEEDED. THERE IS NO WAY TO GET INTO THE LOCKED TRUNK ACCEPT TO TAKE THE ENTIRE BACK SEAT OUT UNLIKE MOST CARS WHERE YOU CAN PULL A LATCH ON THE BACK OF THE REAR SEAT AND BRING THE SEAT DOWN. I HAVE WHAT IS CALLED THE "SMART TRUNK" THAT OPENS WITHOUT THE USE OF A KEY IF YOU ARE STANDING IN FRONT OF IT. I HAD TO PUT OUT JUST UNDER $500.00 TO GET INTO THE TRUNK AND REPAIR THE LATCH. I DO HOPE THAT YOU CAN DO A SAFETY RECALL ON THE LATCH SOON. THIS HAPPENED TO ME AND I WAS NOT AT HOME AND I HAD TO WAIT TO GET AN APPOINTMENT AT THE DEALERSHIP TO GET IT REPAIRED.
PAINT CHIPPED ON IT'S OWN. IN LESS THAN 1 YEAR OF HAVING MY VEHICLE I HAD TO TAKE IT BACK TO THE DEALERSHIP TO HAVE IT REPAINTED. NOW THAT THE WARRANTY IS OVER THEY DON'T WANT TO FIX THE CONTINUING ISSUE. THE PAINT MUST HAVE BEEN A BAD BATCH FROM THE MANUFACTURER AND NOW THIS IS SOMETHING THAT I CANNOT FIX NOT EVEN THROUGH MY INSURANCE. I AM NOT THE ONLY ONE THAT HAS COMPLAINED ABOUT THIS SAME ISSUE. *TR
2017 HYUNDAI SONATA SHUT DOWN WHEN I CAME TO A STOP LIGHT. STARTED CAR BACK UP AND DROVE 5MILES HOME. THE SECOND TIME IT SHUT DOWN WERE THE NEXT DAY , DRIVING MY CAR CAME TO A COMPLETE STOP AND CAR SHUT DOWN. I STARTED CAT BACK UP DROVE HOME.
ISSUE #1 BRAKES MAKING A WIERD SQUALLING SOUND WHEN WE APPLY THE BRAKES AT VARIOUS TIMES DRIVING . WE BROUGHT OUR 2017 SONATA HYBRID NUMEROUS TIMES WITHOUT ANY FIX ! SERIOUS SAFETY ISSUE ! ISSUE #2 WEI BROUGHT OUR 2017 HYUNDAI SONATA WITH ONLY 14,000 MILES TO SERVICE DEPT. AT HYUNDAI TO INSPECT TIRES & BRAKES & OIL CHANGE BEFORE LEAVING ON OUR LONG TRIP TO MIAMI . EVERYTHING CHECKED OUT OK ! WE DROVE 2/3 OF WAY ON I-75 HIGHWAY & ONLY STOPPED ONCE FOR GAS . WE NOTICED A THUMPING SOUND & OUR CAR STARTED "PULLING TO THE RIGHT". WE THOUGHT IT WAS A FLAT TIRE & STOPPED AT THE NEXT REST AREA TO INSPECT TIRES FOR PROPER PSI INFLATION...ALL TIRES CHECKED OUT OK?? THERE WAS NO "WARNING LIGHTS ON " SO WE GOT BACK ONTO I-75 & WE REALLY GOT NERVOUS AS THE SHAKING REALLY GOT WORSE AS WE DROVE ON. WE SLOWED DOWN TO 40 MPH. WITH FLASHERS ON. WE CALLED ROADSIDE ASSISTANCE FOR DIRECTIONS TO NEAREST HYUNDAI DEALERSHIP. WE SLOWLY MADE IT TO RICK CASE HYUNDAI WHO INSPECTED OUR CAR & WERE "SHOCKINGLY TOLD THAT THE (2) RIGHT SIDE TIRES EXPERIENCED "BELT SEPERATIONS " & THEY HAD TO BE REPLACED IMMEDIATELY WITH A NEW WHEEL ALIGNMENT (OVER $ 500). TECH SAID ! WOW THAT LOOKS LIKE TWO MANUFACTURER DEFECTIVE TIRES ! WE CARRIED 2 TIRES BACK TTO OUR LOCAL HYUNDAI SERVICE DEPT IN NPR & WILL TRY TO GET REIMBURSED BY HANKOOK ! THIS IS A "SERIOUS SAFETY ISSUE " WITH THESE TIRES AS WE HAVE READ ALL THE COMPLAINTS ABOUT THESE MODEL TIRES. WE WOULD LIKE TO REPLACE THE OTHER (2) TIRES THAT ARE STILL ON VEHICLE WITH THESE MAJOR SAFETY ISSUES ! MY WIFE & I DONT FEEL SAFE WITH THE TIRES & BRAKES CONCERNS !
DRIVING DOWN THE GRAPEVINE N MY CAR STARTED SHAKING WHEN I PRESSED ON THE BRAKES
CAR LOSES POWER IN SITUATIONS WHERE YOU NEED TO ACCELERATE LIKE PASSING AND MERGING. WE JUST BOUGHT THIS VEHICLE 8/3/2019. THIS IS BERY DANGEROUS. AFTER THE CAR JERKS AND LOSES POWER, THEN IT SUDDENLY COMES BACK FULL THROTTLE. I WAS ALMOST HIT BY ANOTHER CAR AS IOST POWER WHILE MERGING INTO 55MPH TRAFFIC. THE CAR IS NOW IN THE SHOP AND WE ARE AWAITING A DIAGNOSTIC. THIS IS VERY DANGEROUS AND IF NOT CORRECTED SHOULD CAUSE THESE CARS TO BE TAKEN OUT OFF THE ROAD.
I WAS DRIVING ON THE FREEWAY WHEN SUDDENLY MY STEERING WHEEL LOCKED UP. I WAS UNABLE TO SWITCH LANES OR MERGE OFF THE FREEWAY. THIS HAS HAPPENED ABOUT 2 MORE TIMES SINCE THE FIRST INCIDENT AND HYUNDAI SAYS THEY ARE UNABLE TO DUPLICATE THE PROBLEM. THEY ALSO WILL NOT GIVE ME A LOANER CAR UNTIL THEY CAN RESOLVE THE ISSUE. UNTIL THEN I GUESS I WILL CONTINUE TO DRIVE MY UNSAFE VEHICLE AND HOPE SOMETHING DOES NOT HAPPEN.
TRUNK LATCH FAILED COMPLETELY. FAILURE TO RELEASE BY KEY FOB, FAILURE TO RELEASE FROM INTERIOR BUTTON, AND FAILURE TO RELEASE FROM MANUAL LOCK CYLINDER.
IF THE VEHICLE IS LEFT IN DRIVE AND TURNED OFF IT WILL ROLL BACKWARDS. I GOT OUT OF THE DRIVER SEAL AND THE WIFE WAS IN THE PASSENGER SEAT AND TURNED THE VEHICLE BEFORE SHE GOT BECAUSE SHE WAS ON THE PHONE. THE VEHICLE ROLLED IN THE ROAD WAY, THANKFULLY NOTHING HAPPENED TO ANYBODY. ACCORDING TO THE DEALERSHIP THE NEWER MODELS DO NOT DO THIS.
AFTER DRIVING AN HOUR OR TWO, WHEN YOU STOP AND FILL HER UP WITH GAS, THE CAR ENGINE WILL NOT START AFTER IT'S FULL AND YOU'RE READY TO GET OUT ON THE ROAD AGAIN. YOU HAVE TO WAIT LIKE 20 MINUTES AND MAYBE MORE, BEFORE THE CAR STARTS AGAIN. MEANTIME, THE GAS ATTENDANT IS ALREADY ANNOYED WHY YOU CAN'T MOVE YOUR CAR?
2017 SONATA SPORT USES 1/2 QT OF OIL EVERY 1000 MILES
OVER THE PAST MONTH MY CAR HAS BEEN IN THE SHOP FOUR TIMES DUE TO IT MALFUNCTIONING WHILE I AM DRIVING IT - AND THAT IS NOT INCLUDING WHEN I TOOK IT IN AT THE END OF AUGUST BECAUSE THE TRUNK MERCHANISM BROKE AND IT WOULDN'T CLOSE. THE FIRST TIME HAPPENED OVER LABOR DAY WEEKEND WHEN I WAS ON A ROADTRIP, OUT OF NOWHERE THE CAR WOULD NOT ACCELERATE AND, LIKE OTHERS ON THE NHSA WEBSITE HAVE STATED, IT WAS VERY JUMPY AND WOULDN'T GO PAST 45 MPH. I TOOK IT TO THE DEALER WHERE THEY REPLACED A SAFETY RECALL IN THE WIRING SYSTEM AND IT WORKED FINE FOR A FEW DAYS BEFORE IT HAD THE SAME PROBLEM AGAIN. WHEN I TOOK IT TO THE DEALER THE SECOND TIME THEY TOLD ME THE ENGINE NEEDED TO BE REPLACED BECAUSE THE ENGINE WAS ESSENTIALLY BROKEN AND THERE WERE LITTLE METAL PIECES INSIDE. IT TOOK A WEEK TO REPLACE AND THEN EVERYTHING WAS FINE FOR A FEW DAYS UNTIL YESTERDAY. YESTERDAY THE BATTERY LIGHT TURNED ON AND THE REPAIR SHOP LET ME KNOW THE BATTERY WAS IN GOOD HEALTH BUT LOW ON CHARGE SO THEY CHARGED IT AND IT SEEMED TO BE WORKING FINE. THEN THIS MORNING WHILE ON THE HIGHWAY ALL OF THE EMERGENCY SERVICE LIGHTS (CHECK ENGINE, CHECK BRAKES, ETC.) CAME ON AT THE SAME TIME AND THE STEERING WHEEL LOCKED UP AND IT WAS UNDRIVABLE. I BY SOME MIRACLE MANAGED TO PULL THE CAR OVER WHERE I HAD TO GET THE CAR TOWED TO THE DEALER WHERE I AM AWAITING TO HEAR WHAT IS WRONG. DO NOT PURCHASE THIS CAR. AFTER READING UP ON IT APPARENTLY THERE SEEMS TO BE ISSUES WITH THE ENGINE AND ELECTRICAL SYSTEM, THAT IS EXTREMELY DANGEROUS. I WAS LUCKY ENOUGH TO NOT HIT ANYONE BUT I COULD HAVE BEEN SERIOUSLY INJURED ALL FOUR TIMES THE CAR MALFUNCTIONED. ALL OF THESE ISSUES HAVE BEEN CONFIRMED BY THE DEALER TO HAVE BEEN DUE TO MANUFACTURAL DEFECTS - SOMETHING THAT IS OUT OF MY CONTROL AND SHOULDN'T HAPPEN FOR A CAR THAT IS UNDER 26K MILES.
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, 919-251-5996) TO BE REPAIRED PER MANUFACTURER RECALL SERVICE CAMPAIGN NUMBER: 953. AFTER THE RECALL REPAIR WAS PERFORMED, WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO STALL AND THE CHECK ENGINE INDICATOR FLASHED. THE CONTACT SPOKE WITH THE SAME DEALER AND WAS INFORMED TO BRING THE VEHICLE BACK TO THE DEALER THE NEXT DAY. THE RECALL REPAIR WAS PERFORMED AGAIN, BUT THE SAME FAILURES RECURRED WHILE DRIVING 40 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE IS BURNING TO MUCH OIL OVER 2 QUARTS EVERY 3000 MILES HAVE CAR SERVICED AT DEALER EVERY 3000 MILES NO SMOKE NO LEAKS CAR ONLY HAS 58000 MILES ON IT.
AFTER 1.5 YEARS AND 15,000 MILES, THE LATCH OF THE TRUNK DOOR WENT BROKEN AND THE TRUNK CANNOT BE OPENED IN ANY WAY. I TOOK IT TO THE DEALER TO REPLACE THE TRUNK LAST. I WAS TOLD THIS IS A COMMON ISSUE ON THESE VEHICLES DUE TO THE FACT THAT HYUNDAI USES PLASTIC INSTEAD OF METAL LATCH. *TR
STEERING LOCKS UP WHILE DRIVING. STEERING MAKES A CLUNKY NOISE AND VIBRATION WHEN TURNING TO THE LEFT. STEERING WARNING LIGHT AND TRACTION CONTROL LIGHT COMES ON AND GOES OFF INTERMITTENTLY. TOOK IT TO DEALERSHIP AND THEY COULDN'T DUPLICATE THE ISSUE.
I WAS DRIVING AND ENGINE STARTED TICKING THEN 2 SECONDS LATER OIL LIGHT CAME ON THEN CAR DIED
THE TRUNK LATCH WOULD NOT OPEN. IT WOULD NOT RESPOND WITH KEY FOB, INTERIOR BUTTON, BUTTON UNDER THE HANDLE OR WITH THE KEY. FORCED IT OPEN ONCE AND THEN HAD TO FORCE IT CLOSED. STAYED CLOSED UNTIL REPAIR COULD BE MADE. HYUNDAI WOULD NOT COVER COST OR REPAIR. THERE WAS NO DAMAGE, SHORT OR ANYTHING ELSE THAT WOULD EXPLAIN WHY THIS PART FAILED EXCEPT FOR CHEAPLY MADE PLASTIC PART THAT WORE OUT.
JUST BEFORE 50,000 MILES CAR STARTED USING 1/2 A QUART OF OIL EVERY 2500-3000 MILES. CAR NOW HAS 116K MILES AND IS UP TO 2+ QUARTS EVERY 2 WEEKS. HAVE BROUGHT IT UP AND QUESTIONED SERVICE DEPARTMENT AT RELIABLE HYUNDAI IN SPRINGFIELD MO, AND THEY TOLD ME IT WAS NORMAL TO USE UP TO A QUART EVERY 1000 MILES BECAUSE OF THE LOW TENSION RINGS THEY USE TO GET FUEL MILEAGE! I HAVE EMAILED THEM TODAY, AND AM WAITING A RESPONSE.
THE LOW OIL INDICATOR LIGHT DOES NOT FUNCTION AT ALL WHEN THE OIL DROPS BELOW NORMAL. THE ENGINE USES AN EXCESSIVE AMOUNT OF OIL FOR NORMAL USES. MY VEHICLE GOES THROUGH ABOUT 5 QUARTS OF OIL A MONTH IF NOT MORE AND THE VEHICLE IS NOT LEAKING ANY OIL AT ALL. MY VEHICLE HAS BEEN INSPECTED FOR LEAKING. MY VEHICLE HAS STALLED OUT AT BUSY TRAFFIC LIGHTS, INTERSECTIONS AND HAS NOT STARTED DUE TO OIL ISSUES.
WHAT A HORRIBLE EXPERIENCE, AT ABOUT 6:45AM ESATERN TIME ON 07/25/2019, WHILE DRIVING ON THE HIGHWAY THE CAR TRUNK FLIPPED OPEN WITHOUT ANY WARNING SIGNS OR ANY SIGNS OF DEFECT AND I IMMEDIATELY PULLED OVER BY EMERGENCY SIDE AND TRIED TO CLOSE IT BACK, AFTER ALL FAILED ATTEMPTS TO CLOSE THE TRUNK, WITH TRUNK WILD OPEN, I HAD TO DRIVE STRAIGHT DOWN TO THE HYUNDAI DEALERSHIP WERE THE CAR WAS PURCHASED (RICK CASE HYUNDAI DULUTH 3190 SATELLITE BLVD, DULUTH GA 30096) AND TO MY UTMOST SURPRISE, AFTER EXPLAINING THE INCIDENT TO THE SERVICE MANAGER, I WAS TOLD THAT THE WARRANTY DOES NOT COVER SUCH MECHANICAL DEFECT AND THEY CHARGED ME $233 JUST TO FIX THE LATCH, I TRIED TO CONTACT HYUNDAI CUSTOMER CARE AND THEY DID NOT OFFER ANY SOLUTIONS AT ALL, WHAT A VERY POOR CUSTOMER EXPERIENCE. THIS IS THE 3RD TIME I HAVE TO DEAL WITH THIS PROBLEM OF TRUNK LATCH PROBLEMS AND NO ONE SEEMS TO CARE OR HELP OUT.. REALLY DISAPPOINTED WITH HYUNDAI. MY CONTACT PHONE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
TRUNK WILL NOT OPEN, WITH DASH BUTTON, TRUNK BUTTON, OR KEY. STATIONAY WITH $173 PERISHIBLE GROCERIES INSIDE, WILL BE ODERIOUS BY THE TIME IT GETS TO A SHOP. PARKED IN GARAGE.
MY VEHICLE IS UNDER 70,000 MILES. I WAS INFORMED BY THE DEALER SERVICE DEPARTMENT IT NEEDS A NEW TRANSMISSION. THE TRANSMISSION IS NOT SHIFTING PROPERLY AND HAS CAUSED THE VEHICLE TO STALL ON THE ROAD ON A COUPLE OF OCCASIONS. THE VEHICLE IS MAKING A GRINDING/CLICKING NOISE WHEN IT SHIFTS. THE DEALER IS NOT HONORING THE POWER TRAIN WARRANTY FROM THE MANUFACTURER.
I BOUGHT THE CAR USED FROM A SCAM DEALERSHIP. I HAD NO IDEA THAT THERE WAS AN ENGINE RECALL IN JANUARY UNTIL IT TURNED OFF AND ON JUST ONE WEEK AFTER LEAVING THE LOT. I BROUGHT IT BACK TO THEM, OBVIOUSLY, THEY SAID IT WASN'T THEIR PROBLEM. I THEN TOOK IT TO COLLEGE PARK HYUNDAI TO HAVE THEM UPDATE THE KNOCK SENSOR AND DIAGNOSE THE ISSUE. AFTER AN EXTENDED ROAD TEST, IT WAS DECIDED THAT MY PROBLEM WAS AN ISOLATED INCIDENT. YET I TOOK IT TO OTHER DEALERSHIPS, AND PRETTY MUCH EVERYONE SAYS THE SAME. MY DASH CAM HAS RECORDED THE MOMENTS WHEN THE CAR STUTTERS AND FAILS TO ACCELERATE BEFORE TURNING BACK ON A COUPLE SECONDS LATER. IT HAS HAPPENED ON CURVES AND I HAVE NEARLY DROVE OFF THE HIGHWAY DUE TO THIS. IT ONLY HAPPENS WHEN THE CAR IS REACHING ABOUT 60MPH. I LIVE IN MD BUT WORK IN VA. I'M PAYING HIGH INTEREST FOR A CRAPPY LEMON CAR. I EVEN CONTACTED CORPORATE HYUNDAI, AND THEY JUST LAUGHED AND CALLED ME STUPID FOR BUYING A USED CAR...
ENGINE CUTS OFF IN THE MIDDLE OF TRAFFIC WOULD NOT ALLOW ME TO MOVE GEAR SHIFT REPORTED ISSUE SINCE OCTOBER 2018. CAR RECENTLY HAD 3 RECALLS THAT WERE REPAIRED HOWEVER ENGINE IS STILL SHUTTING OFF AND GEAR SHIFT WON'T MOVE AND ENGINE LIGHT IS ON AND OFF. I GOT A DIAGNOSTIC AND IT HAD 3 CODES OF INTAKE MANIFOLD AND VALVE. I BOUGHT THE CAR LIKE THIS.
WHEN DRIVING THIS VEHICLE AT NIGH, THE HEADLIGHT PROJECTION IS SO POOR THAT VISIBILITY IS RESTRICTED TO ABOUT 40 FEET IN FRONT OF THE VEHICLE. WE'VE EXPERIENCED NUMEROUS CLOSE CALLS DUE TO POOR HEADLIGHT PROJECTION. COMPLAINTS ON THE INTERNET ECHO OUR COMPLAINT.
POWER STEERING LOCKS UP OR STOPS, WHEN CAR IS MOVING OR WHEN PARKING, I HAVE TO SHUT THE CAR OFF TO RESTORE STEERING. THIS PROBLEM HAS NEARLY CAUSE 3 ACCIDENTS, THE HYUNDIA DEALER HAD THE CAR IN SHOP 2 TIMES AND SAID THEY CAN'T DUPLICATE THE PROBLEM SO THE CAN'T FIX. I KNOW MANY OTHER OWNERS HAVE HAD THE SAME PROBLEM. THIS PROBLEM HAPPENED ON THE HWY'S AND IN TOWN DRIVING.
I RECEIVED A RECALL NOTICE IN THE MAIL ON 06/27/19 STATING THAT I NEEDED TO BRING MY CAR IN TO HAVE THE COMPUTER UPDATED TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. I WENT IN TO HAVE THE SERVICE DONE ON 7/1/19. WHEN I CAME TO PICK IT UP THE REPRESENTATIVE TOLD ME THAT THE UPDATE MAY OR MAY NOT HAVE RESOLVED THE ISSUE AND THAT MY CAR AT ANY TIME IN THE FUTURE COULD GO INTO WHAT THEY CALLED SAFE MODE. HE EXPLAINED WHAT THAT WAS AND I TRULY DID NOT WANT TO TAKE THE CAR HOME. I NO LONGER FELT SAFE DRIVING IT. I CONTACTED CUSTOMER CARE BY PHONE, CORPORATE BY EMAIL AND HAVE BEEN TOLD THE SAME THING OVER AND OVER AGAIN. THEY CAN ONLY DO SOMETHING IF THE CAR MALFUNCTIONS. I HAD SCHEDULED A TRIP TO MONTGOMERY THE DAY AFTER I HAD TAKEN MY CAR IN TO TAKE MY 80+ YEAR OLD PARENTS TO SEE MY SISTERS NEW HOME. I ENDED UP HAVING TO RENT A CAR BECAUSE I DID NOT WANT TO TAKE THE CHANCE ON ENDING UP STRANDED ON THE SIDE OF THE ROAD WITH MY PARENTS. THERE IS APPARENTLY A HARNESS THAT THEY CAN PUT ON IF THE CAR MALFUNCTIONS AND I DO NOT UNDERSTAND WHY THEY DO NOT JUST DO THAT IF THERE IS A POSSIBLE PROBLEM THAT COULD OCCUR. I NO LONGER FEEL SAFE IN MY VEHICLE AND FEEL THAT I WILL HAVE TO RENT A CAR EVERY TIME I HAVE TO TRAVEL. I FEEL TOTALLY HELPLESS IN THIS SITUATION.