There are 9 owner-reported air bags & restraints complaints for the 2019 Hyundai Sonatain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
See attached document for complaint.
The contact owns a 2019 Hyundai Sonata. The contact stated that while her husband was driving at 15 MPH in a residential area, another vehicle coming from the left side tried to pass the contact into oncoming traffic, as the contact's husband was trying to slow down to make a U-turn. As a result, the other driver's vehicle then crashed into the contact's husband. There were no warning lights illuminated. None of the air bags deployed. The vehicle was idled back to a friend's place of residence. The contact's husband suffered injuries from the vehicle collision. The contact's husband went to the hospital a day after the collision and was informed he would be sore for a couple of days. A police report was filed. The vehicle has not been repaired or taken to be diagnosed. The contact stated that she had notified the other vehicle's insurance and was awaiting a response. The dealer has not been made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 100,000.
The contact owns a 2019 Hyundai Sonata. The contact stated that the air bag warning light had been illuminated. The contact stated that while pulling on the seat belt, the warning light was deactivated; however, the warning light activated shortly after. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
The contact owns a 2019 Hyundai Sonata. The contact stated that he used a cushion or pillow while driving due to medical issues, and the air bag warning light failed to illuminate. While using the cushion or pillow in the passenger’s side seat, the air bag warning lights illuminated. The contact had concerns about the functionality of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 6,000.
Drivers side seat belt strap does not retract back when removed and has faulty latch which sometimes pops out. Dealer told us that because the car had over 60,000 miles on it that we would be responsible for payment to replace the pretensions and other internal parts plus the latch. This car was bought new in 2019 and had only been involved in one accident which the seat belt was not used due to the fact that the car was parked when it was struck. Since this is a safety issue which could result in my death or serious injury in the event of a vehicle accident I am taking a chance evey time i drive this vehicle. The approximate cost according to hyundai would be around $1800.00 - $2000.00. I consider this a manufacturer defect that hyundai should replace and be responsible for the cost. They refuse to fix this issue unless I pay for the repair. I never heard of a seat belt having a mileage cut off at any amount of mileage. Please advise me if you can enforce safety defect repair to be paid for by hyundai. If you are not able to hold hyundai liable I would appreciate any entity that you may know of that can make them replace for free the defective belt and latch. I'm afraid to drive this car without a working seat belt on the drivers side nor do I have the outrageous money for it to be repaired at my expense.
The contact's uncle owns a 2019 Hyundai Sonata. The contact stated while his uncle was driving approximately 20 MPH and going over a speed bump, the driver's side front and side air bags deployed. The contact stated that the passenger’s side air bags did not deploy. The contact stated that his uncle saw the air bags warning light illuminated, but only after the air bags had deflated. The contact had taken the vehicle to a local dealer who did not want to diagnose the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving approximately 78 mph, a second vehicle crashed into the front passenger side causing the driver to lose control of the vehicle and crash into a concrete median. During the crash, no airbags in the vehicle were deployed and the driver sustained a concussion and neck injury which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 60,000.
The contact owns a 2019 Hyundai Sonata. The contact stated while she was at a red light, another vehicle crashed into the back of her vehicle however, the seat belt failed to retract, causing the contact to suffer whiplash and a bump to her knees against the dashboard behind the steering wheel. A police report was filed. The contact stated she was able to drive the vehicle to her residence, where she noticed she had sustained injuries on her legs and her right leg was swollen, as well as multiple other injuries. The contact sought medical attention. The contact stated that the vehicle was taken to the dealer and the driver’s side seat belt was replaced however, the seat belt was still not latching securely. The vehicle was taken to an independent mechanic who advised the contact to drive the vehicle up to a certain speed and step on the brake pedal to see if the seat belt would operate as needed. The contact did so, and the seat belt operated as needed. The manufacturer was made aware of the failure and advised the contact to mail photos of the vehicle and other documents. The contact provided the needed documentation as requested. The approximate failure mileage was 12,246.
WHILE TRAVELING IN ONE DIRECTION, AN ONCOMING VEHICLE ATTEMPTED TO U-TURN IN AN INTERSECTION WITH NO TRAFFIC LIGHTS OR STOP SIGNS. THEY HIT MY CAR IN THE FRONT DRIVER'S SIDE, CAUSING ENOUGH DAMAGE FOR THE VEHICLE TO BE TOWED AWAY AND TOTALED. IN THIS CRASH THE AIRBAGS DID NOT DEPLOY. THERE WAS NO PREVIOUS INDICATION THAT THE AIRBAGS WERE FAULTY, NO RECALL, AND THE VEHICLE WAS BRAND NEW AT TIME OF PURCHASE 7 MONTHS PRIOR TO THE INCIDENT. LUCKILY, I WAS NOT INJURED ALTHOUGH MY HAND DID HIT THE STEERING WHEEL OR WINDOW (OR SOMETHING IN THAT VICINITY), IT WAS TOO QUICK TO REALLY REALIZE WHAT SPECIFICALLY I HIT. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026