2019 Hyundai Sonata Complaint Log

See attached document for complaint.

The contact owns a 2019 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil warning light was occasionally illuminated. The contact added a quart of oil, but the oil level failed to register on the dipstick. The contact stated that the vehicle was two quarts low in approximately 5,000 miles. The vehicle was taken to the local dealer, who competed an oil change and informed the contact to bring the vehicle back within 1,000 miles. The mechanic informed the contact that the vehicle was meeting the specifications for the oil requirements. The manufacturer was not contacted. The failure mileage was approximately 56,000.

I have noticed a great amount of oil usage here in the past 2 months, I have been having my oil changed every 4,500 miles for the last 4 years. After having it changed 6 weeks ago I was coming home from work and my oil light came on so when I got up the next morning I went out and checked the level of my oil and it was barely any oil in my car, so I immediately added the oil I needed to fill what was needed . I then started to monitor my oil levels and it seems that my car was using about a quart to a quart and a half every 6-7 days, I took my car to the mechanic shop and they told me return my back to the dealer because they have been seeing at least 3-4 Hyundia's weekly come in with the same problems. So today as I was coming home from work I tried to accelerate and my car just started sputtering and slowing down so I had to gradually accelerate while noticing my engine light flashing, so I had to drive 30mph in order to get to auto parts store to get the code read for the engine light and the guy told me that he also has seen a few these same codes on the Hyundia's lately. I think this really needs to be addressed immediately and put on the recall list , because this is a serious problem because my car stalling in the middle of the highway is not safe and causing people some real life head aches and serious out of pocket money that we don't have , so now my engine has completely shut down and I don't have a second vehicle and i have to get my car to the dealer tomorrow to see what can be done. Safety and taking ownership of the problem should be #1 priority .

The check hybrid system malfunction light and the blind spot detection came on january 13 2024 for the forth time towed to dealship they attempted repair then again same issue for the fifth March 23 2024 and the last time was today June 7 2024 was towed in.

My Hyundai is having oil consumption issues, Hyundai isn't stepping up and won't pay for my consumption test saying it's out of warranty, it's a 2019 with only 69895 miles on it. We are the second owner and there's been no maintenance done on this car for the year that we've owned it. We have all the oil change records and although we didn't start until January to regularly record the oil we were needing to put in we only get about 600 miles before we need to had 3/4 to 1 full quart. I know this is an issue that's been happening to numerous Hyundai owners and I'm reaching out as I feel something more needs to be done. I have a 2013 Sonata that had a recall on it and I got a full engine replacement on that at 135,000 miles. Is NHTSA looking at recognizing this as something that Hyundai needs to take ownership of? I apologize for rambling, but this is so frustrating. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Factory paint on my 2019 Hyundai Sonata (white Z05 warranty) is peeling on metal panels. Hyundai acknowledges paint failure under the Z05 warranty extension and directed me to authorized repair shops. When I contacted these Hyundai-referred shops, they stated they do not blend horizontal panels such as hood/roof/deck lid and would instead tint or use trim to disguise color differences. Hyundai corporate confirmed in writing that tinting alone does not meet Hyundai OEM repair standards, and that blending should be used when needed for proper color matching. Independent body shops also confirmed blending is required for a proper repair, with documented estimates ranging from $3,064 to $10,378.92 for OEM-level refinishing. Being offered tint-only/spot repairs without blending leaves exposed primer and will lead to corrosion and metal degradation over time. This raises a potential safety concern due to loss of corrosion protection on structural panels. Documentation from Hyundai corporate, repair quotes, and shop responses are available upon request.

Engine has been leaking oil for awhile. After close inspection i discovered a tiny crack in oil pan. There is no damage whatsoever to the oil pan. After much research online it appears many other hyundai owners have the same leak from a crack in oil pan in exact same spot. If left unchecked it would result in engine damage from low oil level. There is a spot weld for drain plug backing and the crack develops at this spot weld. No damage or impact has caused this crack as other owners experience same issue. Oil pan had to be replaced as leak was getting worse at crack

2019 white Hyundai Sonata has same paint peeling issue as 2017-2018 Sonata. Two different locations on the Sonata started peeling. The paint recall needs to be extended to 2019 model.

Less than 70,000 miles and engine is loosing oil

Airbag light came on. Car is in otherwise perfect shape (red flag). Brought to Hyundai dealer. Was told it was a short somewhere on front passenger side. But it will cost $250 to figure out where. Then possibly over $1000 to fix it!! Upon researching it I found many complaints on same issue on otherwise normal good condition sonata’s. Clearly they used inferior components designed to fail. Similar to their stealable cars (with a USB cable) I’m sure you’re fermi liar with. They hid that until TIC TOK put out videos showing how to. They HAD TO fix it due to owners auto insurance going up (way up). I can’t afford to repair this pressing safety issue. Hyundai should be held responsible for using knowingly faulty parts in their air bag system then charging customer large $ just to make an otherwise perfectly running car safe to operate. Oh, then they said they’d offer me a “loaner” till fixed. But their “loner” costs $50 per day!! That’s a RENTAL not a loaner.

The contact owns a 2019 Hyundai Sonata. The contact stated that while parked and powered off, the vehicle was being refueled and connected to the fuel pump when she observed smoke coming from vents and from the engine compartment. The contact opened the hood of the vehicle and she observed fire emanating from the engine compartment. The gas station attendant extinguished the fire with an extinguisher. A police report was filed. The fire department was not called. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.

I own a 2019 Hyundai Sonata with an original manufacturer set of 205/65 R16 95H Kumho Solus TA31 tires on it. I noticed around a month ago that all 4 of the tires have cracks in between the treads, mostly on the outer and inner treads of the 4 tread areas. These cracks are all around and significant. I am afraid to drive on them. I have brought this defect to the attention of Kumho tires over the phone and to the dealership I bought my car from. There is approximately 34,000 miles currently on my car. These tires are supposed to rated for 60,000 miles. They are trying to tell me that they will not warranty their tires with ozone or weather cracking over 4 years old from the date of the tire manufacture stamped on the tire. I believe this is not weather related. I believe it is a defect in the tire and they are trying to blame weather. Even if the problem is what they call "weather" related that should not preclude a consumer/purchaser of a vehicle with their tires on it from pursuing a claim. Their tires should be able to withstand any "weather" and if not they should inform consumers as such. This is a "safety" issue and should NOT be taken lightly. I would like the NHTSA to investigate this issue further. Thank you.

Engine burns oils horribly. Cannot sell car due to oil issues. Paint is chipping on exterior of the vehicle.

The contact owned a 2019 Hyundai Sonata. The contact stated that while stopped at a red light, smoke was present coming from the hood and a burning oil odor was present inside the cabin of the vehicle. Moments later while driving, flames were seen coming from under the hood before the vehicle stalled. After exiting the vehicle, the front of the vehicle burst into flames. The local fire department was called to the scene and extinguished the fire. The vehicle was destroyed and later towed away. The cause of the failure was not yet determined. A fire report was taken at the scene. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 60,000.

The contact owns a 2019 Hyundai Sonata. The contact stated that the air bag warning light had been illuminated. The contact stated that while pulling on the seat belt, the warning light was deactivated; however, the warning light activated shortly after. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

Everything was displayed in red on the front screen, it was automatically parked, and the steering wheel did not move. This happened late March/02/2024 last Saturday night, so I called AAA twice and had them toward to my house. March/04/2024 I called AAA on Monday and had my car toward to hyundai service. They gave me a $199.95 bill for finding the problem with my car. And they said they would contact me and let me know about the problem with my car in 3~4 days. I am an Uber driver, but I am currently unable to work because I don't have a car.

Engine oil consumption failure. My car would not even make it to the 3,000 mile oil change without the low oil warning light coming on. Brought it to D'Arcy Hyundai in Joliet, IL for the consumption test..after 1,000 miles my car was down 2 quarts! They then did a combustion chamber cleaning. This cleaning made it so my car lags as it's driving and wouldn't shift properly and before it even left the dealership, the starter went out. Brought it back and they claim that after 1,000 miles the oil reads FULL, not any oil used whatsoever-which isn't possible. They are now denying fixing the engine. I am furious and when I get stuck again due to the oil consumption issue, they will make me start all over again and it may not be covered due to being over the mileage shortly. (I have about 2,000 miles left of my warranty) My sister has a Kia and the same garbage was pulled with her vehicle! She also had issues after the combustion cleaning costing her a starter, battery and alternator. HYUNDAI and EVERY DEALERSHIP knows this issued exists and the recall should be made immediately without all of this garbage.

Paint bubbled, flaked off on the hood. There’s evidence that another patch is ready to come off. Hyundai has dealt with this issue before.

We keep getting an engine light every 2-3weeks. That sets the engine in a safe mode (limp mode). The code comes up Knock sensor overheat. Tho inspecting the engine we have notice in that time frame the car is low 1-2qts oil. Once the oil has either been replaced or added to and code reset it drives normal. Again until 2-3 weeks and bam. A course now we know to check our oil. After hours of research, we see no recalls for our car. Tho many years back that have had the exact same issue. The issues also came to light when car hit around 80k miles.

Grinding noise coming from steering wheel when turning the steering wheel, left and right.

Paint started chipping away from hood and roof 2 months after purchase I am the 2nd owner so warranty is voided

The hybrid power system has stopped all together twice while driving once back in May 2021 and again in December 2022, the car has just under 50,000 miles. Both times this has happened the car was actively being driven, and has caused us to pull over on the side of the highway because there is no warning beforehand, everything from the power steering to the gas goes out. It’s terrifying and unsafe for anyone in the car but also near it when it happens.

The existing white paint issue that is noted in the following warranty extension bulletin needs to be applied to the 2019 model year which has an identical issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint of my 2019 Pearl White Sonata is peeling off on the hood. I see that there was an extended warranty extension on the same car of 2017 and 2018. I would like to know why not including 2019 of the same color on the same car.

The contact owns a 2019 Hyundai Sonata. The contact stated that he used a cushion or pillow while driving due to medical issues, and the air bag warning light failed to illuminate. While using the cushion or pillow in the passenger’s side seat, the air bag warning lights illuminated. The contact had concerns about the functionality of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 6,000.

There is excessive oil consumption with the engine in my car. Hyundai says 1qt per 1000 miles is “acceptable” however this is not acceptable and can lead to catastrophic engine failure and oil slick on roadways if not caught in time. This is a know problem with Hyundai/Kia at this time. In many cases Hyundai/Kia owners are left with a “lemon” of a new car that is currently in warranty. Some have been granted replacement engines that have not lasted 3000 miles. A recall must be issued in the name of safety on these cars. The manufacturer must be held accountable for the lack of quality that has been put out over the last decade.

I bought this car 1 year and 2 months ago from a Hyundai dealership. The car was close to 73,000 miles. A few days after I got the car I started hearing this noise that sounded like a rattle coming from the front while accelerating to about 2,000 RPM. Due to my work, I went back to the dealer after 1,000 miles and explained to them about the noise and they duplicate it. The engine was consuming oil when I bought the car, I went back to the dealer and never did any testing on oil consumption. The problem got worst and worst. I started a claim with Hyundai Corp and I waited for 4 months to the an approval and they are only covering 50% of the engine. Dealer says I have to pay $3,200 to start engine replacement process, with no payment plan. Now I have a debt of $17k and no car. Engine has no compression on cylinder 3, which causes a misfire and makes the car unsafe to drive and leaves me unemployed with a child and bills to take care of. Thank you Hyundai, nice job .

I have the White Pearl paint and it started peeling on the hood and drivers side door.

This is not a safety issue but I feel it need to be recognized my vehicle is peeling paint from on top of roof and I see this happening on numerous amount of Hyundai Sonatas and Hyundai are not addressing the problems and I am still making payments on my car I want this displayed to make everyone aware this is a complete rip off on hyundia's behalf I hope to never purchase a vehicle from any Hyundai's company ever again they will have you going from one person to the next

I was on a weekend Road trip and my driver's side wheel bearing went out. My car was at 56,000 miles at the time. I was 2 hours away from home and the dealership was closed. I went to a local licensed/certified mechanic who verified it was dangerous to drive with a broken bearing. They then fixed it for me so we could safely arrive at our destination. I was still covered under power train warranty. I was told if I had it inspected by the Dealership and it was verified it was done correctly I would be reimbursed. It was inspected and verified, but they decided they won't reimburse me anyway. They said it wasn't a recall. Yet the bearing is supposed to be good for 85k to 100k miles and it broke at 56k miles.

car was jerkikg yesterday and now it wont start

After a year of issues, burning oil, changing spark plugs, my engine is dead. Hyundai has ignored issues and many times refused to pay for oil, parts, etc passing all costs to me. I have a loan of 15k and no car. Called and emailed their case management team—no help, no reimbursements. I have no equity-No property left. This was my only mode of transportation. Due to their slowness, I had to buy a new car and spend money I was not scheduled to spend. The financial stress and lack safety and unprofessional manner from Hyundai is at a new level-ridiculous.

The contact owns a 2019 Hyundai Sonata. The contact stated that while driving at approximately 70 MPH, the vehicle inadvertently revved and decelerated to 40 MPH while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that timing chain had failed and the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The contact then stated that occasionally she needed to add engine oil between oil changes. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 220,000.

Starting in July 2023 I have noticed that the oil consumption for my car is racing through the engine. I barely make it 1000 miles before the oil is completely gone. After 2 local oil changes - I decided to take it to the Hyundai dealer where I purchased the car. This was in October - I have brought my car in 4 times for 1000 mile oil consumption tests. I had to add an additional visit due to the fact that Hyundai changed the testing standards. Now I have to bring it again today - Hyundai has not told me what the next step is other than I have to leave the car there all day - after they speak to tech support they will determine next steps. Most likely a combustion cleaning. Then I have to start the 1000 mile consumption tests again. I live 35 mins from the dealer - I have had to hire someone to take me there to leave car - and I then have to take mass transit to work. There are never any loaners because they are booked months in advance. I have had to rent numerous cars for long distance travel due to the mileage meter of 1000 miles on my car - I am not allowed to go over - if I do have to start all over again. That happened to me the first time. My car is crap at this point - I am not able to use it as I should be able to and Hyundai is giving us the run around. I have been contacted about trading it in and getting a new Hyundai - what a scam. I am not the only person - there are so many of us - follow the chats on Facebook and Reddit - nobody is helping us. The staff said if your engine seizes - that would be great. People are seizing on highways - that is very scary to me. Why is this not recalled yet?

Around the 70,000 to 80,000 mile range, I began to notice that I needed more frequent oil changes. Additionally, when making turns, the oil pressure light would illuminate. I reported these concerns to the service manager, Steve Purvis, at Noblesville Hyundai, who advised that the light simply indicated the need for an oil change. Due to the ignorance of Steve Purvis, I took my vehicle to Hyundai of Carmel, where the issue was not addressed until I reached 97,000 miles. During this time, the valve covers were replaced twice, yet there were no active leaks, and the problem persisted. Hyundai subsequently denied my request for an oil consumption test to further diagnose the issue. I then took my vehicle to a different shop, where a mini oil consumption test revealed that my car burned over 2 quarts of oil from Friday to Monday. Additionally, my start/stop system has ceased functioning, preventing me from starting the vehicle. I have also noted that there are open recalls for Hyundai vehicles, yet my VIN is not recognized under these recalls. I have incurred significant expenses related to these ongoing issues. My safety has been put to risk because the oil can burn completely out and cause the car to break down in the middle of traffic like it has before. Hyundai dealership has confirmed the car has an oil burning issue, as well as an independent shop by the name of Auto Tech in Indianapolis. Auto Tech has also confirmed that the start/stop system is causing my car to not start. The oil pressure light is not consistent when my oil gets low. Some times it comes on, other times it does not.

There was no specific "incidence" to report. This is an on-going issue for a long time. Low beam headlights do not illuminate the road sufficiently for safe driving. Have had it to the dealer to insure the lights are adjusted to spec, but it was no better. Asked that they raise the beams; while a little better isibility, oncoming traffic was blinded and flashing me to lower the beams. Had the lights adjusted back to spec. I am now afraid to drive it at night in unlit areas - you just cannot see the road and easily outrun the reach of these poor lights.

Car consumes excessive oil – one quart about every 500-700 miles. This has caused sludge in the engine and the car hesitates significantly on starting from a stopped position and now hesitates even at highway speeds. This has become a definite safety issue. If the car stalls it is only a matter of time before I am hit by another driver. The dealer first stated the oil consumption was fine IF it was one quart every 1,000 miles and that no repairs would be needed. My car is consuming almost double that amount of oil. Dealership agreed to look at it; stated the car needs a new engine. Hyundai refused to even do an oil consumption test, let alone repair/replace the engine. The “sludge” in the oil that Hyundai states was present is a result of the oil consumption (even the dealer service department verbally agreed). I’m literally putting new oil in it about once a week! There is no possibility this would NOT cause sludge. In addition, dealership said to expect the engine to fail fairly soon. Hyundai claims the car was not maintained properly; however, that is untrue. I’ve submitted records to them that I had. The warranty has no requirement that the oil must be changed or maintained by a certain individual or company. Without a new engine, the car will continue to hesitate and will eventually fail. Hesitation (and especially engine failure) subjects me to a much higher possibility of a crash causing injury or death to myself or someone else. Hyunadai should absolutely recall the thousands of vehicles having this exact same issue.

Paint code WW8. Paint peeling from trunk and other areas of car. Have also seen numerous Hyundai and Kias around Jacksonville, FL with the same and often severe paint peel. Needs recall and HYUNDAI to fix.

Car has issues with fuel pump with only 64k miles. I was told by Hyundai that I need a new fuel pump. With such low mileage this appears most likely to be a manufacturing defect. Hyundai Sonata has had recall issues regarding this part in the past.

The exterior paint of my white 2019 Hyundai sonata has been peeling continuously in different places since 2023 when I bought it. The Hyundai dealer is aware of this problem but refuses to recall or give compensation for this problem.

The contact owns a 2019 Hyundai Sonata. The contact stated that oil was leaking onto the ground from underneath the vehicle. The vehicle was taken to an independent mechanic and stated that the drain plug needed to be replaced. The drain plug was replaced but the failure recurred almost immediately. The vehicle was taken to the dealer and the contact was informed that the oil pan was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. No additional assistance was provided. The failure mileage was 49,000.

The issue is UNKNOWN. On may 23,2023 I exited my car… maybe less than 10 minutes returned to car to go on with my day pressed the start button and it burst into flames.

The contact owns a 2019 Hyundai Sonata. The contact stated that the engine was consuming an excessive amount of engine oil. The contact stated that the check oil warning light was illuminated. The contact stated that the vehicle was consuming 4-quarts of engine oil per week. The contact stated that the dealer and the manufacturer were notified of the failure, but neither offered any assistance. The vehicle was not repaired. The failure mileage was approximately 45,000.

2019 Sonata is using/burning oil at about a quart every 600-800 miles. We are checking and adding oil constantly. Car is sluggish, especially when accelerating from a stop.

I noticed the problem when my change oil light started coming on several thousands miles before my oil change was due. I checked the oil and it was very very low. Much lower that it should have been at that point during the maintenance period. We added oil thinking maybe something had happened with the previous oil change. Made it to the next round of maintenance and a few thousand miles into that one, same thing. Oil light came on again. Extremely low oil levels. I called the dealership where I had purchased the car - I am the original owner - and they requested me to bring it in for an oil consumption test. It was an immediate request. No other questions were asked. After the dealership kept my car for 2 1/2 weeks we get a call that the "valve" was full of "oil sludge" and were accused of "maintenance neglect", although we can produce records, and due to that Hyundai Corporate said our warranty would not cover it and repairs will not be covered. We would be held financially responsible for a brand new engine. I declined the repair as we cannot afford the repairs at this time and told the dealership we will continue to monitor oil levels.

The engine is burning the oil faster than normal. There are no oil leaks. Called the dealership and they said it’s an oil consumption. I got an oil change March 3,2023 and my oil pressure light came on last Friday April 14,2023 as I was driving I pulled over and there was completely no oil in the car. The dealership told me to top it off until they can look it at. I topped it off Friday with two quarts of oil that I purchased from auto zone. I checked my oil again on Yesterday April 18,2023 and the two quarts of oil I put in was completely black

A hairline crack from the engine oil drain plug causing leaking oil. This is a very common issue for this engine. Mine was present when the car was new. My local dealer claimed my car has run over something, which never happened. No dent or damages on the oil pan, just crack on the side of pan. This is very common issue for this engine. Low engine oil level will cause engine failure.

The contact owns a 2019 Hyundai Sonata. The contact stated that the vehicle would not immediately start. After finally starting the vehicle the check engine light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine gasket was faulty causing oil to leak from the engine. The engine gasket was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 23,000.

White paint bubbling up and chipping off of car. No abrasion beforehand.

The vehicle consumes a gallon of oil weekly. The spark plugs are having to be replaced every three months. The Low beams have been replaced and are working but the headlights are completely out and flashes on the dash board. I have Hi beam’s only. There is an electrical issue with the vehicle and is very dangerous to drive with the oil leaks that are continuously happening.