2016 Hyundai Tucson Visibility & Wipers Problems

The regulators and motors for the automatic windows have failed. The windows do not remain in the closed position causing the window to slide open. The front passenger window motor failed first and the driver's window failed shortly after. Both regulators and motors were replaced by the dealer in April 2024. The back passenger side window failed in December 2024 and has not been replaced. If needed, the faulty mechanism could be provided for inspection. Failure of the closing mechanism for the windows means they can easily be opened from outside. A malicious person could break into the vehicle simply by sliding the window down. To my knowledge, no one has inspected the regulators or motors. Two other 2016 Hyundai Tucson owners I know have also had their window regulators and motors replaced. There was no warning to the automatic window failure.

•Window regulator •Stops windows movement •Our independent service provider •No •No

The contact owns a 2016 Hyundai Tucson. The contact stated that on multiple occasions while driving at various speeds, the four windows rolled down independently. The vehicle was taken to an independent mechanic where the front driver’s side window was replaced; however, the three remaining windows failed to operate as needed. Recently, the rear passenger’s side window was locked in place by a mechanic to prevent the persistent failure. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

Manufacturer’s defect, all (4) windows quit operating. Hyundai dealer where vehicle was purchased did repair my driver window, however; shortly after that window was repaired, all other (3) windows quit working at the same time. One (1) window was in the down position. Hyundai of New Port Richey said they would not repair my windows, however; they did get the window up and suggested I purchase door stops to place in the window to keep it up….this also happened to the other rear window. I live in Florida and on August 17, 2023 I had to drive myself to Mease/Countryside Hospital, the heat index was 115 degrees, I had to get into my extremely hot vehicle. I was diagnosed with heat exhaustion. My bill was $ 23,000. I also have a grand baby I have to place in my very hot vehicle when I babysit. Three (3) windows do not function. On September 08, 2023, Hyundai of NPR Service Advisor gave me a ball park quote of $ 750.00, including labor to repair all three (3) windows….I then made a formal complaint to the complaint number I found in my vehicle manual: Case Number [XXX] they did not help and referred me to the General Manager of the dealership. Now the price to repair is $ 2,100.00. They will fix if I pay half! I have talked with other 2016 Hyundai Tucson owners who have run into the same problem. The manufacturer is at fault, the window parts are defective! Please help me, my health has been affected and I hate putting my Grandchild [XXX] in unheathy environment. Thank you for anything you can help me with. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car window regulator failed. window could not be rolled up and occupants subjected to outside weather conditions.

The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the contact noticed that the window had become inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised that the vehicle be taken to a dealer for the repair. The failure mileage was approximately 68,000.

Car window regulator failed. window could not be rolled up and occupants subjected to outside weather conditions.

The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s and passenger’s side front windows and the passenger’s side rear door window regulators were inoperable. The contact stated that the regulators were making a whining sound but failed to roll up or roll down. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 76,000.

Window regulator has broke in all 4 windows

Cheap plastic regulator for the driver side window broke and can't roll up my window

Both my front window (driver and passenger side) regulator and motor failed and needed to be replaced within the past 6 months. With both windows, I lowered and then they wouldn't close. Two separate occasions. First was December 2022, and second was July 2023. This is an expensive repair and for a vehicle with only 50,000 miles, I find this unacceptable. I have read multiple complaints for this same issue. Hyundai needs to make this right and reimburse for repair(s). Thank you, Barbara Miller

The windows stop working. Mine has been replaced twice with 15K miles. when you cant roll up your windows it leaves you exposed to be car jacked in a big city, or objects to fly in the car, which could hurt the driver.

The vechicle was recalled for door locks that failed to work. Within weeks 3 of the automatic windows failed. One of the windows won't stay closed and can be easily opened by anyone simply pressing on the window and pushing it down. Its impossible to lock the vehicle for protection. The other windows won't roll down its impossible to use them to exit the vehicle in an emergency.

Window regulators failing on all windows. Drivers side is stuck open and will not close. All others are stuck closed and will not go down.

Unable to roll passenger window down using the power control on the driver's door. Took it to a Hyundai dealership for diagnosis and repair. It cost $506.67 to fix, driver front main window switch was replaced.

Driver door power window control fails. Window won't go up or down while the window motor in the door can be heard operating. After the failure it is possible to manually pull the window glass up and down in it's track. The glass moves freely in it's track. The weight of the glass is sufficient to prevent the window from remaining closed, ie the glass drops down into the door if it is not held up. Window must be manually wedged or some how mechanically held in the closed position. This is an obvious theft concern if the vehicle cannot be locked. Problem identified; The power regulator drum is a plastic that deteriorates with time. The splines in the drum strip away and the power motor shaft spins freely in the drum, in both directions.

The contact owns a 2016 Hyundai Tucson. The contact stated that the front and rear driver’s side and front passenger’s side windows fell down inside the door panel. There were no warning lights illuminated. The local dealer diagnosed the vehicle and determined that the window regulators needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,683.

Back windshield shattered spontaneously upon closing driver door

All of the window regulators have gone out now 3 within a few months, don't know how there isn't a recall yet. Seems there is a lot of complaints in forums. All within 3 months definitely sounds sus. Most think it's due to the plastic wheel the regulator spins on. The heat melts it over time. I only have 49,000 miles on the car at this time. They want 2,300 to fix it.'

The contact owns a 2016 Hyundai Tucson. The contact stated that on three separate occasions, the window regulator for the front driver’s, front passenger’s, and rear driver’s side windows failed to operate as designed. The contact also stated that once the window regulators failed, the window would slide down independently while driving. The vehicle was taken to the dealer after each failure and the window regulators were replaced out of pocket. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was also out of warranty. The failure mileage was approximately 28,000. The contact has had all 4 window motors replaced as well as purchased an extended warranty for the vehicle. The contact has notified by Hyundai that other Tucson owners were experiencing the same issues.