2022 Hyundai Tucson Complaint Log

Both horns needed to be replaced three times due to both stopped working and I listed the dates below. First time replacement: 4-6-24, Second time replacement: 10-9-24, Third time replacement: 1-16-25. Now on 9-26-25 both horns stopped worknig again, I checked the horn fuse and that is good. I now need to call the dealer to have both horns replaced for the fourth time. I also contacted Hyundai's national customer service to log a complaint as well. To me this is a safty issue since the horn is used to possible prevent an accident. I check the horns when I drive the car since they go bad so often and I have under 28,000 miles on the vehicle.

2022 Tucson (NX4, Alabama built) 2.5L Engine experienced a catastrophic failure leading to Hyundai dealer diagnosis that "Cylinder #3 is not contributing properly," which requires a full engine replacement. The vehicle is currently located at home and is available for inspection upon request. The engine scuffing has resulted in a severe loss of power contribution from Cylinder #3, leading to potential for sudden engine stall or complete loss of motive power while driving. If the engine seizes or stalls at highway speeds or during a critical maneuver (e.g., merging onto a freeway or turning across traffic), it creates an unreasonable risk of a rear-end collision or a catastrophic accident, endangering both the driver and others on the road. Furthermore, the internal mechanical failure creates a significant FIRE RISK due to potential oil leakage onto hot exhaust components. The problem has been confirmed by Hyundai Service Center in El Paso, Texas and three independent service centers in Arizona and Texas. All four assessments concluded that the vehicle requires a full engine replacement due to severe internal damage. Inspected by Hyundai Service Center in El Paso, TX. Despite confirming failure, Hyundai refuses to provide critical diagnostic data (Power Balance Test, Endoscopic Inspection, DTCs) and the determined root cause. This refusal hinders warranty transparency. The Check Engine Light (CEL) did not illuminate. Symptoms appeared late September 2025 at approximately 88,000 miles (audible engine noise/scuffing, rough idle, significant power loss). This failure at non-typical mileage demonstrates a severe internal defect and a safety system malfunction (failure of the ECU/CEL to adequately warn the driver). Note: Dashcam video documentation of the engine failure symptoms (audible noise and power loss) is available and can be presented to investigators upon request.

It’s been three years now and I had “Brake system failure” happened two times in 3 years. When traveling the brake system warning appears and while driving, and stopped at sign brake releases slightly and car would start to move unless I apply brakes firmly again. When slowing down at traffic lights holding the brake doesn’t bring car to complete stop. I had apply brake, slightly release and then apply again until car comes to full stop. I was told they need to replace IEB module and brake pedal module replacement. I checked in Reddit and other platforms where users had seen the issue multiple times on their vehicles. Also had an issue with Fuel system like replacement of Egr valve which seems to be common on multiple Vehicles.

Taken car to work, driving down highway check engine light come on with loss of power. Took to dealership reported cylinder number 3 fuel injector was stuck open. Replaced all 4 injectors. Found TSB for it

Hyundai has a known issue with GDI fuel injectors. Car begins to shake and lose power and eventually will stall due to cylinder misfire caused by defective injectors.

Stopped accelerating/disabled in the middle of interstate during rush hour traffic

While driving my 2022 Hyundai Tucson at highway speed, the panoramic sunroof spontaneously shattered with a loud “explosion” sound. There was no road debris, overhead structure, or external cause, and no warning lights or prior symptoms. The glass shows a central hole with spiderweb cracking radiating outward, which is consistent with a manufacturing defect in tempered glass panels, not an impact. The sunroof shade was closed, preventing glass from entering the cabin, but this failure created a serious safety risk to occupants and nearby drivers. This matches numerous reports of Hyundai panoramic sunroof failures and is similar to the pattern documented in NHTSA Investigation PE13-017. The vehicle has not yet been inspected by Hyundai but is available for inspection. Incident occurred on [XXX], while driving from Monroe, Louisiana, to Atlanta, GA, shortly after departure. The failure created a serious safety issue, forcing us to stop at a Home Depot and perform emergency repairs using tarp and Gorilla tape to secure the roof and continue our trip safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went to fill up the gas and the gas cap door would not open. The gas station attendant tried to help with no luck. I drove to the dealer - the fuel release actuator had failed. Part was replaced under warranty. I am lucky I had enough gas to get to the dealer. Very scary when you can’t put gas in your car!

The computer(s) responsible for many of the safety systems have faulty software. The computer vision system incorrectly assess condition of the roadway and issues warnings that obscure the instrument cluster. The computer vision system also incorrectly determines that a collision is imminent (despite no obstacles being present) and activates the braking system. Hyundai has been aware of this issue since 2022 and has previously released a software patch to correct it. However, unpatched vehicles are still being sold (and resold) by Hyundai dealerships without being fixed because Hyundai has chosen to rescind the availability of the update. Unpatched vehicles are on the road preventing drivers from properly monitoring vehicle operation as a result of the continuous warning obscuring the cluster and are jeopardizing the occupants and other road users when the vehicles spontaneously initiate panic stops for phantom obstacles. Hyundai refuses requests to provide the existing update files because a future update with an uncertain release date is planned; release of the "upcoming" update has seemingly already been delayed 8 months.

Fuel injector failure. Car was losing power completely when pressing the gas pedal then would suddenly catch and go again. Then go very slowly with little power, almost got into an accident because of the loss of acceleration. They replaced the fuel injectors and it is now happening a second time with the check engine light coming on again. A RECALL NEEDS TO BE MADE! SEVERAL OF THE SAME COMPLAINTS ON HERE!!!!!!!

On August 14, 2025, at approximately 12:40 AM, my 2022 Hyundai Tucson Limited suddenly stalled while driving and became completely non-functional. The vehicle had about 25,000 miles at the time. This left me stranded on the highway in the middle of the night, creating a serious safety risk for myself and other motorists. The vehicle was towed to a Hyundai dealership. The dealer claimed the issue was caused by “carbon buildup” and stated that the problem would only be considered “repaired” if I paid for a fuel injection cleaning and fuel induction decarb service (about $500). These services are not listed in the Hyundai factory maintenance schedule, and no diagnostic evidence (photos, test results, or measurements) was provided to support the claim. Because the stall made the vehicle inoperable, I believe this should have been handled under warranty. Instead, I was pressured to pay for optional services in order to have the safety issue resolved. Safety Risk: The vehicle stalled without warning at highway speed, placing myself and others at risk of collision. Based on the dealerhip this needed to be serviced every 20k miles and hyundai deosnot recommend to consumers for some reason..

During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible brake system failure and airbag non-deployment defect. The vehicle has not yet been repaired and is available for inspection. Police have reviewed the accident, and the insurance company has also seen the vehicle, but no mechanical inspection has been completed by the manufacturer. There were no warning lights or error messages prior to the failure. The safety of the driver and passengers was put at risk because the car could not be stopped and the airbags did not deploy to provide protection.

The vehicle comes with a panoramic sunroof and there is a ~8inch wide piece of glass that is between the windshield and the sunroof. While driving on the highway, at approximately 80mph, with no other cars or hazards in front of the vehicle, this piece of glass shattered. We heard a loud popping sound, immediately followed by shattering/cracking noises. It was not struck by any rocks or debris. After arriving at my location, the vehicle was immediately inspected at a Hyundai dealership where the determined the damage to be a manufacturing defect. This damage decreases the structural integrity of the vehicle and subjects it to water and electrical damage. There are multitudes of similar reports on forums across the internet. The damage currently remains present on the vehicle and photos have been taken. The damage has been assessed by two Hyundai dealerships but an insurance claim has not been filed as I am currently seeking the damage be covered under the basic 5yr/60,000 mile warranty.

While driving, I accelerated to merge onto the highway. The check engine light flashed a few times and the engine started wobbling like it was misfiring. I have also been having a parasitic drain on my auxiliary batter that makes the car not open to my key fob that I know works. The dealership told me it was bad fuel, but they “tested the fuel” with no diagnostic report/proof/records, saying that the fuel was bad and had a high concentration of 5% alcohol. They re-did the test and took pictures which shows the fuel is within tolerance but no diagnostic report and are refusing to complete a warranty checkup on my engine/electrical system. Also, the misfires with acceleration due to merging has happened 3 times. From the start back in July 2025 till now.

The vehicle is currently in the shop due to safety concerns involving malfunctioning exterior lighting and a serious incident of the vehicle entering limp mode. 1) With automatic headlights activated, all exterior lights shut off while driving at night, posing a significant safety risk. 2) During daylight hours, the automatic headlight system inconsistently toggles between different lamp settings, switching off and on erratically. 3) While attempting to turn left during morning rush hour traffic (on a 40 mph road where vehicles often travel 50+ mph), the vehicle entered limp mode upon acceleration. It bogged down in the middle of both lanes, unable to exceed 13 mph, placing me in a highly dangerous position. After pulling over and leaving the vehicle off for 5 minutes, the issue temporarily resolved upon restart. 4) The vehicle is stored in a garage, and following the limp mode incident, I received repeated “door unlocked” notifications every 30 minutes from 2:30 AM to 5:30 AM, though the vehicle had not been accessed. These issues are of serious concern and appear comparable to conditions outlined in Recall #149 and Recall #236, both of which address similar malfunctions related to exterior lighting and powertrain performance. VIN# currently is not within the recalls.

I am submitting this complaint due to repeated and dangerous fuel injector failures on my 2022 Hyundai Tucson. This is the third time this issue has occurred in less than three years of ownership. •First incident: My vehicle broke down on the side of the road while I was 10 hours away from home in Florida. This left me stranded and required towing and repairs. •Second incident: The fuel injectors failed again, though fortunately closer to my home. •Third and most recent incident: The same issue happened again, this time with my wife driving—a major safety concern. We purchased this vehicle specifically to avoid breakdowns like this and for the safety and reliability it was supposed to provide. This recurring failure is unacceptable for a newer vehicle and poses a significant safety risk to my family and other drivers. Fuel injector failure can lead to stalling in traffic or on highways, increasing the potential for accidents. I urge NHTSA to investigate this matter, as it appears to be a systemic issue with this model and could lead to serious harm if not addressed.

While driving on highway going 65 MPH my car 22 Hyundai Tucson SEL dashboard lights turned red and shut off on the highway with no warning, was not able to put in park for 10 minutes. My safety was put at risk, the vehicle stopped mid drive on the highway with other vehicles. Dealership has not fixed or looked at the issue.

The fuel injectors failed on this vehicle, the vehicle’s engine light came on as I was driving and I took the car to the dealer where I purchased it from. The dealer told me.what the issue was and that they needed to keep the car because it was dangerous to drive.

The car keeps loosing power when it is over 90 degrees outside. On my way to work in the morning it has plenty of power but on my way home around 5 or 6 PM it struggles to gain speed. I’ve already had all the fuel injectors replaced so I don’t think it is related to that. It mainly happens when I slow down but not to a full stop around 20 MPH. Then it struggles to accelerate after that.

The vehicle's brake system intermittently fails after driving over bumps or uneven roads. The brake pedal becomes soft and unresponsive, and the vehicle continues rolling forward for several seconds before the brakes finally engage. This has happened repeatedly while driving home from work. On one occasion, the vehicle rolled through a red light and I had to swerve into oncoming traffic to avoid a collision. This issue first became noticeable in 2022 and has worsened over time. It puts both my safety and the safety of others at serious risk. There are no warning lights or error messages before or during the failure. The vehicle is available for inspection upon request. Independent mechanics have confirmed that brake pads, rotors, and fluid levels are in good condition. They suggested the cause could be air in the brake lines, a malfunctioning ABS system, or a faulty master cylinder—all potentially covered by the manufacturer’s warranty. The manufacturer’s service center initially refused to inspect the vehicle without an upfront diagnostic fee and only offered assistance after I escalated the matter through repeated complaints. The service director later described the issue as “unsettling but normal,” which is not accurate according to independent professionals. The problem has not been resolved and continues to occur regularly. I am requesting that this be formally investigated as a potential safety defect.

My fuel injectors has been blown and Hyundai will not replace all 4 when one goes out. So I have to keep going back up to the dealership to get it fixed each time. They always blow on the highway. The first time I was doing some distance driving from Columbus, OH to Dayton, OH. Then the other time happened when I was on the highway during rush hour traffic. There were no other warnings before this happens. It just happens and the engine light comes on as the steering will begins to shakes like crazy.

I’ve already had my fuel injections changed about 20,000 miles again and my car is starting to stall again check engine light on again seems to be same issue now my car is no longer under warranty. I don’t seem this problem on the recall list but this is not a problem I want to have every 20,000 miles.

While driving, without warning, all malfunction lights came on the dashboard and stayed on, including check engine light. The speedometer and rpm show as zero even though I’m moving. The power steering locks up. Scary as hell! This has happened 5+ separate times within the past 2 months. The first time I had it towed to the dealer and they said it was caused by a Karr alarm that was pre-installed by the dealer prior to my new purchase which I never authorized and was never activated. They said it was causing a short even though it happened 2+ years after purchase. It was removed by the dealer for free and the electrical issue happened again the next day while driving. It was towed to the dealer again and after a week the car was returned to me with no diagnosis as they were unable to replicate. It happened 2-3 more times and I got it towed to the dealer for a third time as I don’t feel safe driving this car at all. I am scared the car will die while on the highway. Car still at dealer.

For the second time I was driving and all of a sudden lost power and couldn’t give it gas to go. I was almost hit from behind both times.

Safety issue having to replace multiple horns on the vehicle. Known issue from Hyundai America. Would like an investigation, maybe a recall.

My high pressure fuel injectors and spark plug had to be replaced at 72,000 miles. My check engine light came on and the car started vibrating and was not accelerating properly. I spoke to three Hyundai dealership service centers and each of them acknowledged that it was a known issue with 2022 Hyundai Tucsons.

FUEL INJECTORS FAILURE..... SECOND ONE IN A LITTLE OVER A YEAR. BROKE DOWN ON MAJOR HIGHWAY.. TOWED TO HUNDAI IN CAPE GIRARDAU AS IT IS UNDER POWER TRAIN WARRANTY. ONLY TO BE TOLD THAT THIS IS NOT PART OF THE POWER TRAIN EVEN THOUGH IT IS IN THE ENGINE. KNOWN ISSUE,, LAST TIME THE MECHANIC TOLD US IT WAS PART OF POWER TRAIN. THERE HAVE BEEN SERVICE BULLETINS ON THIS ISSUE.

Component or System That Failed: After a routine oil change at Rick Case Hyundai of Roswell on Saturday, \[insert date], my 2022 Hyundai Tucson began shaking significantly. The dealership later informed me the issue was related to a **malfunction in the fuel injector system**. The vehicle is currently at the dealership and available for inspection upon request. How Safety Was Put at Risk: The shaking occurred immediately upon driving away from the dealership and worsened rapidly. I was concerned about losing control of the vehicle orengine stalling while driving, which could pose a danger to myself, passengers, and others on the road. I returned the vehicle immediately to avoid further risk. Reproduced or Confirmed by Dealer or Service Center: Yes, the problem was confirmed by the dealership (Rick Case Hyundai of Roswell). They diagnosed the issue as being related to fuel injector failure. I am waiting on a written report and confirmation of warranty coverage. Inspected by Manufacturer, Police, Insurance, or Others: At this point, the issue has been inspected and diagnosed by the Hyundai dealership. It has not been inspected by police, insurance, or any other outside parties. Warning Lamps, Messages, or Other Symptoms Before Failure: Warning Lamps, Messages, or Other Symptoms Before Failure: Yes, the check engine light turned on shortly after I noticed the vehicle shaking. The symptoms began **immediately after the oil change**, and the engine light appeared as the shaking worsened. There were no prior warning signs before this incident. This suggests a sudden failure, possibly related to the fuel injection system*, as diagnosed by the dealership.

My car stopped on the street without notice, check engine light came on and won’t moved, no power on acceleration. Was towed to dealership. Next two days, they told me that two fuel injectors were blocked/broke. I searched on internet and that has happened in many vehicles.

Cylinder 2 misfires, engine code P0302. Yes, it is available. Engine loses power during acceleration. Yes, Hyundai of Anderson (South Carolina) No warning or symptoms. Driving great then the engine starting misfiring going down the interstate.

Fuel injectors. It is available for inspection. (Please!)This is the second failing of an engine, fuel or Powertrain issue. The car was in motion and suddenly just lost power. The first time it occurred about a month after purchased brand new in 2022, the car was coming from a stop light into the middle of an intersection. Driver was thankfully able to glide to side of road since it was early morning and had it towed to dealership. Second time it happened approximately 2 1/2 years later May 29, 2025, the car once again lost engine power at an intersection. Driver, again ,was in a fortunate position to glide off road from a right turn lane. If driver had been in left lanes going speed (55) this would not have ended as well. The car would not restart. Car was towed to dealership. The dealership confirmed that this was a known issue and there was a TSB out. However, there are no kits available to fix it at the moment. And we have no time frame for getting our car back and they have not provided a loaner. The vehicle has only been inspected by the Hyundai dealership. There were absolutely NO warnings before either incidents. However, once the car was in possession at the dealership, we received a phone call from Hyundai BlueLink saying we had a Powertrain issue, which did not make sense since our car had been sitting for two weeks unserviced. If this was related to the same issue they were at least two weeks late. Dealership did not confirm Powertrain issue or how anything would be resolved.

Engine started idling rough, loss of power. Trouble codes show misfiring in Cylinder 4, believed to be from faulty fuel injectors

While driving home on the freeway in stop-go traffic, the check engine light suddenly came on. At idle and low speed, the engine ran very rough with lots of vibration and acceleration became difficult. I got off the freeway as soon as possible to take surface streets as I felt unsafe continuing to drive on the freeway. The car continued to vibrate significantly. This happened very close to home and I was able to get home but slowly. When the car cooled down I checked the fluid levels - oil was fine and clear but coolant level was low despite a recent service where a coolant flush was performed and the coolant level was at the minimum level indicated by the reservoir. The dealer performed a test and the fuel injector unit for cylinder 3 failed. Apparently there is no observable coolant leak. The car is now awaiting repair under warranty, but the part is not available for 8 weeks. The dealer intends to replace the failed injector when the part arrives.

On May 20, 2025, at approximately 76,100 miles, I attempted to open the fuel filler door on my 2022 Hyundai Tucson and found that it would not release. The car was unlocked and parked, but the fuel door remained stuck. I eventually managed to open it only after a frenzied random sequence of repeatedly pressing the lock and unlock buttons on the key fob while simultaneously pressing on the fuel door. The mechanism finally released after many attempts, but it was inconsistent and unreliable. A second incident occurred on May 26, 2025 at 76,460 miles when I needed to refuel. While I was not stranded, the experience was frustrating and concerning — especially since the vehicle does not appear to have any kind of manual emergency fuel door release. If this issue occurred while low on fuel or far from help, it could lead to a significant inconvenience or hazard. I brought the vehicle to a Hyundai dealership on May 28, 2025 and demonstrated the problem to a Service Advisor. The Advisor that assisted me was unaware of the problem and could not find a recall or Technical Service Bulletin (TSB). Since it is past the 60,000-mile bumper-to-bumper warranty, I was told the issue would not be covered; I would have to pay out of pocket. However, I’ve read about other 2022/2023 Tucson owners experiencing similar failures, suggesting a possible design flaw in the fuel door actuator or latch assembly. I believe this should be reviewed as a potential defect. Consistent failures of a basic refueling mechanism across multiple vehicles should be taken seriously.

Driving on the freeway on 5/18/2025 my sunroof completely shattered. I was going about 70 mph and the sunroof was closed. It was not a hot day, approx. 73 degrees. The noise was so loud, as if a gun shot went off next to me. Nothing hit it, nothing around us, nothing was hit on my part. As a matter of fact I was driving in the toll lanes so really no other cars were around me. It came out of nowhere. I called the local Hyundai dealer and drove straight there. This was on a Sunday afternoon. Monday morning the service dept called and said it would be a few days before they have any answers. On Tuesday 5/20/25 the service guy called back with answers saying they have no idea why it happened, they will not cover it, something must have hit it and it will be $4000-$8500 and take 3-4 weeks to fix. He suggests I call my insurance company to file a claim! My car is a 2022 Hyundai Tuscan limited with 43,000 miles, I purchased it brand new and have used my sunroof maybe a hand full of times. As you can see in the photo the glass blew out, NOT in, so nothing hit it to cause this to happen.

Fuel injector failure. Vehicle misfired at startup. When attempting to accelerate, vehicle was hesitating and couldn’t. Towed to dealer and they were able to recreate the issue and place code reader on vehicle to find injector problem. Dealer states that Hyundai is revamping all fuel injectors, not just replacing with current supply on faulty injectors. Car will be at dealer for unknown period of time due to nationwide parts supply shortage

Vehicle has just over 20,000 miles, and all four high-pressure fuel injectors have been diagnosed as “bad”. This is a very common issue reported on the Internet for 2022 Hyundai Tucson vehicles. Vehicle misfires and loses power with check engine light.

Faulty injectors, engine was shaking, sluggish acceleration, possibly fuel mixed into the oil, check engine light on for cylinder misfires.

In Dec. 2023 my car stopped dead in the middle of the road. After being towed to ABC Hyundai in las Vegas they had to replace a fuel injector and I was told it could occur again On [XXX] the car began sputtering and shaking. When I bought it in I was told it was the fuel injector. I was told that Hyundai no longer changes just the one injector as they did before but now Hyundai has a complete kit. There was none at the dealership so it was ordered on Sat May 17 and told it would be in on Tues May20 but now I'm told it's back ordered. They are supposed to give a loaner but non available. I cannot be without a car as I live alone and need a car. I called corporate customer service today May 22 but the won't get back to me for several days. I was told by dealer service to rent a car and I would get reimbursed but corporate said that it would be at my discretion. My car has 14700 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Fuel injectors fail at 26K miles

What component or system failed or malfunctioned, and is it available for inspection upon request? > While driving, the following systems fail and become inoperable sporadically: blind-spot safety system, tire pressure monitoring system, smart cruise control system, lane following assist system, speed limit warning system, shifter system malfunction, infotainment system, HVAC controls and turn signals. How was your safety or the safety of others put at risk? > I lose access to all safety systems and am unable to see anything on my dashboard while every single light flashes on the dash. Being unable to utilize my turn signals is dangerous because I must restart the vehicle for the issue to be resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? > The problems were confirmed - but NOT reproduced by the Hyundai certified service center. They stated that they can see logs of the issues and were unable to diagnose the specific failures without the warning lights being actively present. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? > Yes. It was sold to me as a Certified Pre-Owned vehicle directly from a Hyundai dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? > The warnings and failures appeared at 64,752 miles, which is less than 5,000 miles after the warranty coverage ended. I purchased the vehicle with 64,300 miles. The issues began less than 500 miles after purchase.

While merging onto [XXX] in Southington, CT, the vehicle would not accelerate past 25 MPH which is very dangerous for merging onto an interstate highway. Luckily, my wife was able to safely pull over onto the shoulder. We shut the vehicle off for a minute, restarted it, and have had no problems since. There were no warnings, and no check engine indicator was displayed. I'll contact the dealer this month at a regular maintenance visit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At only 35k miles. Check engine display with heavy vibration due to misfire faulty fuel injectors. Repair took one month. Seems like Hyundai is not taking any action for this common safty issue.

While driving in Dallas the engine seemed to have problems. We ended up pulling over and having the vehicle towed to a Hyundai dealer in Arlington TX where we live because we were concerned the vehicle was unsafe to drive and could stall out on a freeway. The dealer informed us they needed to replace the fuel injectors at a cost of approximately $1800. The vehicle has approx 60,000 miles and we also purchased an extended warranty. Apparently no warranties cover this issue according to the dealer. It seems Hyundai should take some responsibility for this defect which could be potentially dangerous when driving the vehicle with these known issues.

Unbearable Sound While Driving the Car, Causing Ear Numbness and Safety Concerns I purchased a certified pre-owned vehicle from the dealership with the expectation that it would be free from defects. On the very first day, during the drive back home, the vehicle began making a persistent rattling noise that was both distracting and concerning. The sound was so severe that it caused ear numbness within just a few minutes and made it difficult to concentrate on driving, raising serious safety concerns. Upon arriving home, I immediately contacted the dealership to report the issue but received no positive or constructive response. I reported this matter to Hyundai Motor America Customer Service on April 1, 2025. It has now been almost five months, and they have been unable to resolve the issue and mentioning its cosmetics defect. Therefore, I am reaching out to you to address this safety concern and request that precautionary action be taken against Hyundai Motor America, USA. The noise and vibration are so extreme that ear numbness occurs within 2–3 minutes of driving, making the vehicle unsafe to operate and safety concersn. Thanking you. Regards, [XXX] [XXX] ON REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My camera and backup system have not been working correctly since early March of 2024. It has been in service seven times since then, at two different dealers and no service department has been able to fix the problem. There were no warning signs at all, the camera and backup just stopped working. It has been fixed 7 times and each time it has worked leaving the dealership from six through ten days. Occasionally it has gone out, comes back on, but never lasts for more than a day or two. I have notified Hyundai Corporation and have been working with a customer service representative but she has not been able to be terribly helpful. Hyundai tells the service department what parts to order, they do, but the problem has never been fixed successfully. The vehicle has been examined and fixed by two Hyundai service departments. I hit a pole in the West Palm Beach Airport, my camera and back up system were not working, the pole was below the view of the mirrors and it resulted in 2000.00 worth of damage which I paid for out of pocket. The date of this incident was March 23, 2025. I did not call the police as it did not involve another car so technically I guess it was an incident rather than an accident. I do not feel safe driving this car, especially during evening hours.

The fuel injectors are bad. When the first fuel injector failed, the Hyundai mechanic stated that the remainder of fuel injectors would also fail but they could not proactively replace them. Two fuel injectors have failed in the matter of 6 months and it’s expected the last two will follow suit.

Vehicle began shaking upon starting and was not accelerating properly. Engine light came on and a warning appeared on the LED screen to take care to dealer immediately. Upon inspection by the dealer, the problem was determined to be a faulty fuel injector (on Thursday 3/20). The part is NOT kept in stock at the dealer and was ordered from the warehouse for delivery the next day (Friday 3/21). I should have had the car repaired and returned to me by end of day 3/21 or next day, Saturday 3/22. I called after not receiving an update on Friday and was told the part is on BACKORDER. When the problem was diagnosed on 3/20, at the Hyundai dealer service department, the employee in the service department admitted that this was a common problem with the Tuscon and that no recall had been issued. He also said that the car is NOT DRIVABLE until the issue is fixed. A quick Google search showed that is very much a serious and common issue. I also appears that once one goes out, the rest will start to need to be replaced and are being done AS THEY BREAK, rather than replacing them all and/or fixing what is causing them to be faulty. I was told they have no idea when the parts will be ready. It clearly is a common problem if they do not have the parts readily available to fix my vehicle. In addition, he added it may take up to several weeks. The car just turned 3 years old and has 34,000 miles on it. I have NEVER had such a bad issue with any new care I have owned. There was absolutely no indication anything was wrong on prior drives before starting up the car. I had just driven it 260 miles to my daughter's college and back. Thank goodness it didn't happen on the busy highway or on one of the country roads in the middle of cornfields. The dealer service employee said the broken part would be "sent for inspection" once they have it off and a new part available.

The contact owns a 2022 Hyundai Tucson. The contact stated that while parked for approximately an hour and the front driver seat unoccupied, the contact's granddaughter climbed into the front seat from the rear to sit with the front passenger occupant and accidentally depressed the drive (D) button and the vehicle began rolling forward. The vehicle crashed into another parked vehicle. There were no injuries and no police report filed. Additionally, the contact stated that she attempted to switch to each gear and the vehicle's brake did not need to be applied to shift gears. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000.

I purchased a 2022 Hyundai Tucson brand new, expecting it to be a reliable and safe vehicle for many years. Unfortunately, the fuel injectors failed and had to be replaced far too early in the car’s life. What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel injection system failed. The injectors had to be replaced, and the problem persists even after the repair. I believe the issue may still be present and can be made available for inspection if needed. How was your safety or the safety of others put at risk? The vehicle continues to run poorly and unpredictably, which puts me and my family at risk—especially while driving at higher speeds or in heavy traffic. I’m concerned about stalling, power loss, or a potential engine fire due to leaking fuel. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was diagnosed and confirmed by the dealership, and the fuel injectors were replaced. Despite this, the engine still doesn’t perform correctly. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by the dealership during service, but not by police, the manufacturer directly, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, there were signs of rough idling, engine hesitation, and overall poor performance before the failure. These symptoms started appearing within the first year of ownership. I have since learned that many other owners of 2022 Hyundai Tucsons are experiencing the same issue. I believe this is a widespread defect that poses a safety concern and needs urgent investigation. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)