2011 Hyundai Veracruz Steering Problems

THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILURE WAS DUE TO OIL LEAKING FROM THE VALVE COVER GASKET ONTO THE POWER STEERING BELT. THE CONTACT STATED THAT IT WAS THE THIRD TIME THAT THE FAILURE HAD OCCURRED. THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TOWED ANOTHER DEALER – POTAMKIN HYUNDAI, WHERE THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED. THE SECOND TIME THE VEHICLE WAS TAKEN TO Delray Acura AND BOTH VALVE COVER GASKETS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE REMEDY MAY OR MAY NOT BE AVAILABLE BY JUNE, 2021. THE FAILURE MILEAGE WAS 85,807. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED MULTIPLE POWER FAILURES DUE TO INABILITY TO REMEDY THE SAME PROBLEM OUTLINED IN HYUNDAI'S RECALL.

FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE REPAIR WORK, ONLY CHARGING ME FOR THE DEPLETED BATTERY. NOR WERE TOW CHARGES REIMBURSED. THEY CONCLUDED THAT OIL HAD LEAKED FROM THE GASKET, DESTROYING THE ALTERNATOR. I REGARD THIS HAS A SERIOUS SAFETY ISSUE. IF THE PROBLEM RECURS FOR ME, OR FOR OTHERS; SERIOUS INJURY OR LOSS OF LIFE COULD RESULT. I REQUEST THAT YOU ISSUE A NATIONAL RECALL AND PERMANENT FIX FOR THIS PROBLEM. I WILL BE CONTACTING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. *TR ------ ---------

THIS VEHICLE SUFFERS FROM DESIGN/MANUFACTURE DEFECT. THE VALVE COVER GASKET IS DEFECTIVE. IT LEAKS OIL WHICH FOULS THE ALTERNATOR RESULTING IN CATASTROPHIC LOSS OF ELECTRICAL SYSTEMS INCLUDING TRANSMISSION FUNCTION AND STEERING CONTROL. ALL THIS OCCURRED DURING ORDINARY DRIVING RESULTING IN NEAR COLLISION AND TOTAL LOSS OF POWER REQUIRING EMERGENCY TOWING SERVICES. MY SERVICE EMPLOYEE WAS WELL AWARE OF THIS MALFUNCTION PREVIOUSLY REPORTED BY OTHER OWNERS. HE KNEW EXACTLY WHAT THE PROBLEM WAS AS SOON AS I DESCRIBED THESE EVENTS. I NOW HAVE FAR LESS CONFIDENCE IN THE RELIABILITY OF THIS VEHICLE! *TR